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Related Questions
What are the payment options for Startimes TV subscriptions?
Startimes TV offers various payment options to suit different customer preferences. Subscribers can choose to make payments online using their bank cards, including Visa and MasterCard. Additionally, they can make payments using mobile money services like M-PESA in some African countries. Startimes TV also has partnerships with selected banks to enable direct bank transfers for subscription payments.
What are the available subscription packages on Startimes TV?
Startimes TV offers a range of subscription packages to cater to different preferences and budgets. They include the Basic Bouquet, Classic Bouquet, and Unique Bouquet. The Basic Bouquet provides access to a selection of popular local and international channels, while the Classic Bouquet offers a wider variety of channels, including sports, movies, and documentaries. The Unique Bouquet, on the other hand, provides access to premium content, including exclusive TV series, movies, and sports events.
Can I record programs on Startimes TV?
Yes, Startimes TV offers a digital video recording (DVR) feature that allows subscribers to record their favorite programs for later viewing. The DVR function is available on the Startimes set-top box, which can be connected to an external USB storage device. Users can schedule recordings, pause, rewind, and fast-forward through recorded content, providing them with greater control over their viewing experience.
Does Startimes TV offer customer support services?
Absolutely! Startimes TV prides itself on providing exceptional customer support services to its subscribers. Their customer service team is readily available to assist with any inquiries, technical issues, or subscription-related matters. The Startimes TV website offers a dedicated customer support section with frequently asked questions (FAQs) and contact information. Users can also reach out to their customer support via phone, email, or social media platforms for prompt assistance.
Are there parental control options available on Startimes TV?
Yes, Startimes TV provides parental control features to enable parents to restrict the content their children can access. The parental control settings allow users to set up a password and choose from various age-appropriate content categories. By activating these controls, parents can ensure that their children are only exposed to suitable programming and can have peace of mind over the content their kids consume.
Can I watch live sports events on Startimes TV?
Yes, Startimes TV offers a wide range of sports channels that provide live coverage of popular sports events from around the world. Subscribers can enjoy live football matches, basketball games, motorsports, boxing, and other sporting events. Startimes TV has secured broadcasting rights for various sports leagues and competitions, ensuring that sports enthusiasts can access their favorite games and tournaments conveniently.
What is Startimes TV?
Startimes TV is a leading digital terrestrial television (DTT) service provider that offers a wide range of digital television channels and services to customers across Africa. It provides access to both local and international channels, including popular sports, entertainment, news, and educational content. Startimes TV aims to revolutionize the digital TV experience by delivering high-quality programming at affordable prices.
Can I watch Startimes TV on my mobile devices?
Yes, Startimes TV offers a mobile app that allows subscribers to watch their favorite channels and programs on their smartphones or tablets. The app is available for both Android and iOS devices and can be downloaded from the respective app stores. Once downloaded, users can log in with their Startimes TV account credentials and enjoy the content anywhere, anytime, as long as they have an internet connection.
How can I subscribe to Startimes TV?
Subscribing to Startimes TV is a simple and convenient process. You can visit the official website, startimestv.com, and choose your preferred subscription package. Fill out the necessary information, including your location and payment details. You can then select a payment method and make the payment online. Once the payment is confirmed, your Startimes TV subscription will be activated, and you can start enjoying the various channels and services.
Can I upgrade or downgrade my Startimes TV subscription package?
Yes, Startimes TV allows subscribers to upgrade or downgrade their subscription packages according to their preferences. Users have the flexibility to switch between different bouquets or make changes to their subscription as they see fit. This ensures that customers can tailor their viewing experience to best suit their needs and budget. Upgrading or downgrading can typically be done through the Startimes TV website or by contacting their customer support team.
Popular Questions
How can I pay StarTimes online?
Make sure your decoder is switched on. Sign up or log in using your email address and password. Select TV from the list of services. Select StarTimes. Enter your Smart Card number and your desired top-up amount.
How much is StarTimes monthly?
How much is StarTimes full subscription in Kenya? The monthly cost is KES 499 for the Nova, KES 999 for the Smart, KES 1,499 for the Super, and KES 1,999 for the Chinese packages.
How do I pay StarTimes on my phone?
Dial *170# Select option 2 (momopay & Paybill) Select option 2 (Pay bill) Select option 2 (Tv & entertainment) Select option 2 (StarTimes) Enter account number (Smart Card Number ) Enter amount. Enter reference.
How to check StarTimes account number?
The smartcard number is the twelve digit number in the white box on the smartcard just under the barcode; Please note to only use the first eleven numbers as your account number.
How do I contact StarTimes?
Please contact us at Email address: appservice@startimes.com.cn. If you find we have violated, or you think we have violated any copyrights according to your knowledge.
How do I send a message to StarTimes?
For any inquiry, complaint or consultation visit any of our customer service centres or call our hotline number 0719 077 077.
What is StarTimes customer?
StarTimes is a direct to home paid Tv service available in Nigeria with over 80 channels at a subsidized rate. With many Nigerian subscribers it is possible to run into issues with your startimes decoder or subscription.
How do I contact StarTimes by email?
STARTIMES APP may show pictures, videos and logos, that we have not produced ourself. When we screen these items before use, we do our outmost to respect any copyrights. Please contact us at Email address: appservice@startimes.com.cn.
How to email StarTimes in Nigeria?
Email Address: (dm@startimes.com.ng) You can also reach Startimes Nigeria via email. But this isn't a quick option. Often time, it takes hours to get a response.
How do I download StarTimes app?
Search 'StarTimes'' on the Google Play store to download.
Is StarTimes on free?
Enjoy 70+ LIVE TV channels on the go, FREE on #StarTimesApp.
How do I access StarTimes?
Open StarTimes On App, and click on Sign in. Next, click on Star Times Decoder Services. Then, click on the Link Option. Enter your Smartcard Number and last six (6) digits of your decoder number. Agree to the Terms and Conditions then click Finish.
How long does StarTimes subscription last?
StarTimes FTA terrestrial decoder (Free to Air) costs Ksh 4399. You get 1 month Unique subscription and free to view all local channels afterwards.
How do I activate my StarTimes after subscription?
An activation code will be sent to you via email. Login and activate your account with this code. Select Startimes under CABLE TV BILLS, provide your customer details, QuickTeller will confirm these details then direct you to the payment gateway.
Why is my StarTimes subscription not working?
FAQ. Make sure your Indoor / external antenna is well connected. You can also change the position of your indoor antenna or increase the height of your outdoor antenna. If problem persist call any of our hotline numbers and a service agent will be assigned to you for further assistance.
Is StarTimes on smart TV?
StarTimes and VIDAA have announced that streaming application StarTimes ON is now available on VIDAA-powered Hisense smart TVs. StarTimes ON is a mobile application by Africa's leading digital TV operator StarTimes. It combines live TV channels and rich VoD content to offer a premium user experience.
What country is StarTimes?
StarTimes is a Chinese electronics and media company in Sub-Saharan Africa. StarTimes offers digital terrestrial television and satellite television services to consumers, and provides technologies to countries and broadcasters that are switching from analog to digital television.
How does StarTimes on app work?
If you own a StarTimes decoder, kindly subscribe your decoder and link your decoder with the StarTimes ON app. Once successfully linked, all VIP channels on your decoder (based on subscription plan) will be opened for you to watch on the app.