Stihlusa Questions

Can I order STIHL products from stihlusa.com and have them shipped outside of the United States? A: At present, stihlusa.com ships products exclusively within the continental United States. While it is not possible to directly order and ship STIHL products to international destinations through stihlusa.com, STIHL has authorized dealers and distributors in various countries worldwide. By visiting STIHL's global website or contacting the local distributor in your region, you can explore the options available for purchasing and shipping genuine STIHL products outside of the United States.

Does stihlusa.com offer repair services for STIHL products? A: While stihlusa.com does not directly provide repair services, they have an extensive network of authorized STIHL dealers across the United States who offer repair services for STIHL products. These dealers are certified by STIHL and have the expertise required to efficiently and effectively repair your equipment. By visiting the "Find a Dealer" section on stihlusa.com, you can easily locate the nearest authorized service center. This ensures that your STIHL products receive professional care, genuine replacement parts, and are restored to their optimal working condition.

Can I find replacement parts for my STIHL equipment on stihlusa.com? A: Absolutely! At stihlusa.com, you will find an extensive selection of genuine STIHL replacement parts manufactured specifically for your STIHL equipment. Whether you need a replacement chain for your chainsaw, a fuel filter for your trimmer, or any other spare part, stihlusa.com has you covered. With genuine replacement parts, you can ensure the optimal performance and longevity of your STIHL equipment, as these parts are designed to meet the exact specifications required for seamless integration with your tools.

Are there any restrictions on purchasing STIHL products from stihlusa.com? A: There are a few restrictions associated with purchasing STIHL products from stihlusa.com. Firstly, customers must be at least 18 years old to complete a purchase. Additionally, the sale of certain products, such as chainsaws, is subject to specific regulations and may require in-person pick-up from an authorized dealer. Furthermore, stihlusa.com currently ships products only

Can I purchase STIHL products directly from stihlusa.com without going through an authorized dealer? A: Yes, you can purchase certain STIHL products directly from stihlusa.com without involving an authorized dealer. However, for certain categories, such as chainsaws, federal regulations require that the product be picked up by the customer at an authorized dealer location. During the purchase process on stihlusa.com, you will be notified if the selected product requires dealer pick-up. In such cases, after completing the online purchase, you will receive instructions to collect your equipment from the selected dealer, ensuring compliance with regulations and providing you an opportunity to receive personalized setup and guidance.

How long does the warranty coverage last for STIHL products purchased from stihlusa.com? A: STIHL offers a limited warranty for all new STIHL equipment purchased from authorized STIHL dealers, including stihlusa.com. The warranty period for most STIHL products is two years from the date of purchase, adding an extra year of coverage compared to many competing brands. To activate your warranty, it is crucial to keep your proof of purchase and register your equipment online within 30 days. This warranty provides peace of mind, covering defects in material and workmanship during the specified period, ensuring that any eligible repairs are conducted free of charge.

Are there any promotions or discounts available on stihlusa.com? A: Absolutely! stihlusa.com frequently offers promotions and discounts on select STIHL products. By visiting the website's homepage or the "Special Offers" section, you can find information about ongoing promotions, such as rebates, bundle deals, or seasonal discounts. These promotions allow you to save money while still purchasing high-quality STIHL equipment. However, it's important to note that promotions may vary and are subject to availability, so it is recommended to regularly check the website for the latest offers.

What are the advantages of purchasing STIHL products from stihlusa.com? A: When purchasing STIHL products from stihlusa.com, you can enjoy several key advantages. Firstly, you receive the guarantee of purchasing authentic STIHL equipment directly from the manufacturer's official website. This ensures that you are getting high-quality, reliable products that meet all industry standards. Additionally, stihlusa.com offers a wide range of products, including chainsaws, trimmers, blowers, and more, allowing you to find the perfect tool for your needs. Moreover, by shopping from stihlusa.com, you can take advantage of their exceptional customer service, ensuring any questions or concerns you may have are promptly addressed.