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superside
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#171,054 Site Rank
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Site age24 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#171,054
#171,054
Site age
24 yrs
24 yrs
Location
United States
United States
Newest job postings for superside
via Built In
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Superside is expanding its Customer Success team and is looking for a Customer Success Manager to work closely with our top-tier brands and companies such as Meta, Amazon, Red Bull, Cisco & LVMH as well as SMBs.
At Superside, you will be helping our customers realize maximum value from our collaboration. You'll carry out this mission by making sure you engage with end-users and executives alike... to ensure that our customers love, adapt and grow
Superside is expanding its Customer Success team and is looking for a Customer Success Manager to work closely with our top-tier brands and companies such as Meta, Amazon, Red Bull, Cisco & LVMH as well as SMBs.
At Superside, you will be helping our customers realize maximum value from our collaboration. You'll carry out this mission by making sure you engage with end-users and executives alike... to ensure that our customers love, adapt and grow with Superside.
This role is different from a Customer Support role. It requires a proactive approach to our customers, understanding their strategy and future needs before any issues arise. Candidates who will succeed in this role have first and foremost experience with account management and a true customer-centric mindset.
What you'll be doing:
• Drive customer satisfaction, renewals and expansions for up to 30 of our customers
• Manage the post-sales relationship which includes onboarding, product training, user adoption, quarterly business reviews
• Manage, monitor and keep track of account health of all your accounts and act upon any proactively identify potential churn risks
• Collaborate closely with Superside creative project delivery team to ensure we provide the best customer experience possible
• Manage customer escalations to drive resolution internally with stakeholders
• Guide customers with proactive solutions to help them increase the value of their Superside subscription
• Drive continuous improvement sharing suggestions on ways to update internal processes and implement best practices, supporting customer success strategy as the function evolves
• Partner with other teams such as Operations, Marketing and Product to drive strategy alignment focused on mutually desired business objectives
What you'll need to succeed
• Bachelor Degree or higher in Creative, Communication, or similar/Bachelor in Business or Marketing
• 5+ years of related customer-facing experience and account management, preferably from a Creative/Ad Agency and/or SaaS environment
• Excellent English verbal and written communication skills, good at presenting ideas and discussing solutions in large groups
• Strong customer relationship building skills, with ability to manage expectations and build trust
• Experience engaging with end-users, evangelizing a solution and drive adoption across multiple stakeholder groups
• Bias for action, appreciation for data-driven processes, hard-working, proactive, customer-centric and execution-driven mindset
• Ability to collaborate with the full account team and other stakeholders
• Ability to quickly learn relevant design production/operations/process concepts and consult customers on these
• Be a natural problem-solver who can be effective with limited information
Our biggest challenge right now
• As we expand, we are looking to organize a team that allows agility and structure. We are still a fast growing company that requires us to be comfortable with change. Processes need to be tested and put in place, but not rigid enough that we can’t easily and quickly adapt. Our overall focus is on bringing value to customers but we are still defining our customer-centric culture. We need people that come with innovative ideas, give us input and are ready to impact our approach to customer success.
We’re on a mission to build the best creative service in the world. To create more equal opportunities globally, we believe creative is a good place to start. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
A global community of talented people working from more than 60 different countries
Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
A high-pace, high-energy, and high-performance environment
Trusting, ego-free and truth-seeking team members
Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
A career path towards increased responsibility, mentorship and leadership. We grow, you grow
We are a global company with 450+ subscription customers worldwide and are experiencing strong revenue growth.
You will be exposed to all aspects of a business in startup mode and scaling quickly
We’re just the right size. Not a small startup and not a corporate entity either
See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status Show more details...
At Superside, you will be helping our customers realize maximum value from our collaboration. You'll carry out this mission by making sure you engage with end-users and executives alike... to ensure that our customers love, adapt and grow with Superside.
This role is different from a Customer Support role. It requires a proactive approach to our customers, understanding their strategy and future needs before any issues arise. Candidates who will succeed in this role have first and foremost experience with account management and a true customer-centric mindset.
What you'll be doing:
• Drive customer satisfaction, renewals and expansions for up to 30 of our customers
• Manage the post-sales relationship which includes onboarding, product training, user adoption, quarterly business reviews
• Manage, monitor and keep track of account health of all your accounts and act upon any proactively identify potential churn risks
• Collaborate closely with Superside creative project delivery team to ensure we provide the best customer experience possible
• Manage customer escalations to drive resolution internally with stakeholders
• Guide customers with proactive solutions to help them increase the value of their Superside subscription
• Drive continuous improvement sharing suggestions on ways to update internal processes and implement best practices, supporting customer success strategy as the function evolves
• Partner with other teams such as Operations, Marketing and Product to drive strategy alignment focused on mutually desired business objectives
What you'll need to succeed
• Bachelor Degree or higher in Creative, Communication, or similar/Bachelor in Business or Marketing
• 5+ years of related customer-facing experience and account management, preferably from a Creative/Ad Agency and/or SaaS environment
• Excellent English verbal and written communication skills, good at presenting ideas and discussing solutions in large groups
• Strong customer relationship building skills, with ability to manage expectations and build trust
• Experience engaging with end-users, evangelizing a solution and drive adoption across multiple stakeholder groups
• Bias for action, appreciation for data-driven processes, hard-working, proactive, customer-centric and execution-driven mindset
• Ability to collaborate with the full account team and other stakeholders
• Ability to quickly learn relevant design production/operations/process concepts and consult customers on these
• Be a natural problem-solver who can be effective with limited information
Our biggest challenge right now
• As we expand, we are looking to organize a team that allows agility and structure. We are still a fast growing company that requires us to be comfortable with change. Processes need to be tested and put in place, but not rigid enough that we can’t easily and quickly adapt. Our overall focus is on bringing value to customers but we are still defining our customer-centric culture. We need people that come with innovative ideas, give us input and are ready to impact our approach to customer success.
We’re on a mission to build the best creative service in the world. To create more equal opportunities globally, we believe creative is a good place to start. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
A global community of talented people working from more than 60 different countries
Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
A high-pace, high-energy, and high-performance environment
Trusting, ego-free and truth-seeking team members
Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
A career path towards increased responsibility, mentorship and leadership. We grow, you grow
We are a global company with 450+ subscription customers worldwide and are experiencing strong revenue growth.
You will be exposed to all aspects of a business in startup mode and scaling quickly
We’re just the right size. Not a small startup and not a corporate entity either
See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status Show more details...
via Built In
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Superside is looking for an Onboarding Consultant, for the Onboarding Services team to guide customers through the initial stages of their journey with Superside.
As such, you’ll tailor the onboarding process to our customers’ needs, ensuring their successful integration into our creative ecosystem, and helping strengthen our partnerships with them. Customers will range from up-and-coming... start-ups to well established brands and companies
Superside is looking for an Onboarding Consultant, for the Onboarding Services team to guide customers through the initial stages of their journey with Superside.
As such, you’ll tailor the onboarding process to our customers’ needs, ensuring their successful integration into our creative ecosystem, and helping strengthen our partnerships with them. Customers will range from up-and-coming... start-ups to well established brands and companies likeMeta, Amazon, Red Bull & Google.
Reporting to the Onboarding Services Team Leader, success in this role will be measured by your ability to serve as a trusted advisor to both the customer and internal account teams, facilitating a seamless onboarding experience and fostering strong, lasting relationships.
What You'll Do
• Serve as the primary point of contact and trusted advisor throughout the customer's onboarding journey, offering expert guidance and support
• Tailor the onboarding process to the customer 's needs, objectives, and size, ensuring their successful integration into our platform and processes
• Promptly address and resolve customer concerns or issues, working closely with the account team to overcome any onboarding-related challenges
• Monitor customer satisfaction and progress during the onboarding period, providing regular reports and updates to management and stakeholders
• Deliver comprehensive training on Superside's platform, processes, and best practices, ensuring new users are fully equipped to leverage our services
• Conduct productive workshops and guide conversations with customers to align their needs, challenges, and objectives with our offerings
• Coordinate with members of the Digital Marketing Consulting Services team and other Onboarding team members to ensure customers receive the appropriate level of support
• Foster effective collaboration between teams to deliver a holistic, value-added service to our customers
What you'll need to succeed
• A Bachelor's degree in Business, Marketing, or a comparable field
• Solid experience in a customer-centric role, ideally within a SaaS or creative services environment
• Outstanding communication and relationship-building skills, with a proven knack for cultivating trust and rapport with customers
• Proficient strategic thinker with strong business acumen and proactive problem-solving abilities to understand and support customers ' overarching goals through onboarding initiatives
• In-depth understanding of customer onboarding procedures, support practices, and digital marketing fundamentals
• Capability to leverage onboarding processes to support customers ’ broader business objectives
• Proven expertise in engaging multiple customer concurrently, ensuring timely delivery of high-quality results
• Capacity to decipher data, metrics, and performance indicators, using these insights to provide actionable recommendations to account teams and customers
• Superior proficiency in English, capable of effectively presenting ideas and translating complex concepts to both technical and non-technical audiences
• Technologically adept and industry-seasoned, maintaining up-to-date knowledge of market trends, emergent technologies, and competitive landscapes
Our biggest challenge right now
• Onboarding is critical to customer experience and will oftentimes predict retention. This is why we’re building a dedicated team to guide and nurture them during this meaningful time. Your role will have a direct impact on our business and will shape the future of Superside.
• As a new team, we’re still building our team culture, processes and practices and you’ll directly contribute to it by challenging the status-quo and coming up with innovative solutions.
• Another, maybe more challenging imperative will come from building trust and relationships with other account teams like Creative Project Management and Customer Success. As you’ll be coordinating with multiple internal teams, you need to ensure alignment, effective communication and seamless handover to provide a cohesive onboarding experience.
Why join us?
Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
- A global community of 200+ best-in-class creatives working from more than 60 different countries
- Flexible working hours and fully remote setup.
- We've been remote from day one. No weird office legacy
- A high-pace, high-energy, and high-performance environment
- Trusting, ego-free and truth-seeking team members
- Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
- The opportunity to build an international career through creative mentorship from top design leaders. We grow, you grow.
- Work closely with leading global brands on a wide variety of creative projects. We’re talking about Amazon, Meta, Twitch, LVMH, Puma, Shopify, and others
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status Show more details...
As such, you’ll tailor the onboarding process to our customers’ needs, ensuring their successful integration into our creative ecosystem, and helping strengthen our partnerships with them. Customers will range from up-and-coming... start-ups to well established brands and companies likeMeta, Amazon, Red Bull & Google.
Reporting to the Onboarding Services Team Leader, success in this role will be measured by your ability to serve as a trusted advisor to both the customer and internal account teams, facilitating a seamless onboarding experience and fostering strong, lasting relationships.
What You'll Do
• Serve as the primary point of contact and trusted advisor throughout the customer's onboarding journey, offering expert guidance and support
• Tailor the onboarding process to the customer 's needs, objectives, and size, ensuring their successful integration into our platform and processes
• Promptly address and resolve customer concerns or issues, working closely with the account team to overcome any onboarding-related challenges
• Monitor customer satisfaction and progress during the onboarding period, providing regular reports and updates to management and stakeholders
• Deliver comprehensive training on Superside's platform, processes, and best practices, ensuring new users are fully equipped to leverage our services
• Conduct productive workshops and guide conversations with customers to align their needs, challenges, and objectives with our offerings
• Coordinate with members of the Digital Marketing Consulting Services team and other Onboarding team members to ensure customers receive the appropriate level of support
• Foster effective collaboration between teams to deliver a holistic, value-added service to our customers
What you'll need to succeed
• A Bachelor's degree in Business, Marketing, or a comparable field
• Solid experience in a customer-centric role, ideally within a SaaS or creative services environment
• Outstanding communication and relationship-building skills, with a proven knack for cultivating trust and rapport with customers
• Proficient strategic thinker with strong business acumen and proactive problem-solving abilities to understand and support customers ' overarching goals through onboarding initiatives
• In-depth understanding of customer onboarding procedures, support practices, and digital marketing fundamentals
• Capability to leverage onboarding processes to support customers ’ broader business objectives
• Proven expertise in engaging multiple customer concurrently, ensuring timely delivery of high-quality results
• Capacity to decipher data, metrics, and performance indicators, using these insights to provide actionable recommendations to account teams and customers
• Superior proficiency in English, capable of effectively presenting ideas and translating complex concepts to both technical and non-technical audiences
• Technologically adept and industry-seasoned, maintaining up-to-date knowledge of market trends, emergent technologies, and competitive landscapes
Our biggest challenge right now
• Onboarding is critical to customer experience and will oftentimes predict retention. This is why we’re building a dedicated team to guide and nurture them during this meaningful time. Your role will have a direct impact on our business and will shape the future of Superside.
• As a new team, we’re still building our team culture, processes and practices and you’ll directly contribute to it by challenging the status-quo and coming up with innovative solutions.
• Another, maybe more challenging imperative will come from building trust and relationships with other account teams like Creative Project Management and Customer Success. As you’ll be coordinating with multiple internal teams, you need to ensure alignment, effective communication and seamless handover to provide a cohesive onboarding experience.
Why join us?
Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
- A global community of 200+ best-in-class creatives working from more than 60 different countries
- Flexible working hours and fully remote setup.
- We've been remote from day one. No weird office legacy
- A high-pace, high-energy, and high-performance environment
- Trusting, ego-free and truth-seeking team members
- Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
- The opportunity to build an international career through creative mentorship from top design leaders. We grow, you grow.
- Work closely with leading global brands on a wide variety of creative projects. We’re talking about Amazon, Meta, Twitch, LVMH, Puma, Shopify, and others
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status Show more details...
via Built In
posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Superside is looking for a Creative Lead who is deeply passionate about video production in the advertising sector. As a key member of the Video Services team, you will guide a group of talented video professionals to produce innovative content for high-profile clients like Meta, Amazon, Salesforce, Red Bull, and Shopify. We're looking for a leader who is as comfortable working hands-on with... projects as they are in directing the creative efforts
Superside is looking for a Creative Lead who is deeply passionate about video production in the advertising sector. As a key member of the Video Services team, you will guide a group of talented video professionals to produce innovative content for high-profile clients like Meta, Amazon, Salesforce, Red Bull, and Shopify. We're looking for a leader who is as comfortable working hands-on with... projects as they are in directing the creative efforts of their team.
Reporting to the Creative Director of Video Services, you’ll foster the growth and development of your team. You will ensure that the work you oversee maintains the highest standards of quality and that your team members have the tools and support they need to thrive.
What You'll Do
• Guide video projects through their entire lifecycle - from brief to delivery Manage a team of multi-disciplinary creative video professionals to create work of the highest possible quality
• Present concepts and solutions directly to clients and support a positive customer experience through the production of resulting workAssist in providing high-quality training, upskilling, and mentoring to our globally distributed team—within these new capabilities
• Lead creative specialist in their creative execution and adherence to customers brand guidelines
• Constantly search for improvements in the way your team collaborates, investigating new techniques and tools to match the demands of our business model
• Own the welfare and working practices of your team, ensuring they consistently follow department best practice and maintain a healthy approach to work
• Provide specialist knowledge, guidance and expertise in your primary discipline to inform project decision making and improve our teams capability
• Monitor performance and utilization for your team of creatives, ensuring we have accurate information to guide growth decisions for the department
What You'll Need to Succeed
• Demonstrable experience leading teams and video production in a professional commercial environment for a minimum of 3 years
• A portfolio of high-quality video examples for the commercial sector
• Proven results as a world-class creative in an international top-tier, high-pace, and fast-growing environment
• A functional, practical knowledge of the full video production process, with a specific area of specialty (i.e. editing, concept development, cinematography) to provide mentorship within the team
• A basic understanding/capability within Adobe CC, with a focus on the video tools within this suite
• The ability to function as a client-facing member of the team, dealing with a largely western, English-speaking client base
• An ability to work independently and in a team environment, where you foster creative problem-solving and experimentation
• Exceptional English verbal and written communication skills, with the ability to present ideas and facilitate discussions in large groups
• Strong project management skills with the ability to lead multiple projects and deliver top-quality processes and Ways of Working
• Willingness to seek the truth, question own beliefs, and be open to new ideas.
• Passion for mentoring and training others toward excellence and success
Our biggest challenge right now
• We're transforming the landscape of commercial video production with our pioneering remote production service, a first in the industry. Leveraging top talent around the world, we’re creating an efficient, quality service where creatives thrive and customers are delighted.
• Revolutionizing video production from the ground up is no small task, requiring continuous adaptation and improvement in our methods to maintain creative excellence. Our leadership plays a crucial role in this process, constantly seeking and applying ways to enhance our performance.
WHY JOIN US?
We’re on a mission to create more equal opportunities globally. And with that in mind, we’ve built a natively remote company enabling us to reach out to the best talent no matter where they work.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
-A global community of 200+ best-in-class creatives working based in 60+ different countries
Continuous learning, development, and certification in our Global Academy
-A trusting, ego-free and truth-seeking environment. No bullshit
-A high-pace, high-energy, and high-performance environment
-Work closely with leading global brands. We’re talking Amazon, Puma, LVMH, Shopify and a lot more
-An international career and creative mentorship from top design leaders. We grow, you grow
-Pioneering the future of work with a fair, friendly and supportive community
-Flexible working hours from anywhere in the world
-Networking, feedback sessions and exchange between creators on a weekly basis
Hiring Process
Meet and greet: 30-minute introductory call with a Talent Partner to learn more about Superside and your experience. No need for formal prep beforehand!
Assessment: This is your time to shine! The assessment is designed to test your customer management, project management and creative abilities. You’ll usually have between 24h and 48h to complete this step.
Technical Interview: a 45-minute conversation with your potential Team Leader! You’ll have the opportunity to discuss your assessment performance, dive deeper into your past experiences and also complete a simulation. We always set aside some time for your question so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us!
Final Interview: An interview with other team members to make sure we’re the right place for you as much as you’re the right fit for us!
Offer: At this stage, it is clear we want you! We’ll make sure you want to join us too. No need for formal prep beforehand!
Disclaimer: This is our general hiring process, it might be adjusted for certain roles when necessary.
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status Show more details...
Reporting to the Creative Director of Video Services, you’ll foster the growth and development of your team. You will ensure that the work you oversee maintains the highest standards of quality and that your team members have the tools and support they need to thrive.
What You'll Do
• Guide video projects through their entire lifecycle - from brief to delivery Manage a team of multi-disciplinary creative video professionals to create work of the highest possible quality
• Present concepts and solutions directly to clients and support a positive customer experience through the production of resulting workAssist in providing high-quality training, upskilling, and mentoring to our globally distributed team—within these new capabilities
• Lead creative specialist in their creative execution and adherence to customers brand guidelines
• Constantly search for improvements in the way your team collaborates, investigating new techniques and tools to match the demands of our business model
• Own the welfare and working practices of your team, ensuring they consistently follow department best practice and maintain a healthy approach to work
• Provide specialist knowledge, guidance and expertise in your primary discipline to inform project decision making and improve our teams capability
• Monitor performance and utilization for your team of creatives, ensuring we have accurate information to guide growth decisions for the department
What You'll Need to Succeed
• Demonstrable experience leading teams and video production in a professional commercial environment for a minimum of 3 years
• A portfolio of high-quality video examples for the commercial sector
• Proven results as a world-class creative in an international top-tier, high-pace, and fast-growing environment
• A functional, practical knowledge of the full video production process, with a specific area of specialty (i.e. editing, concept development, cinematography) to provide mentorship within the team
• A basic understanding/capability within Adobe CC, with a focus on the video tools within this suite
• The ability to function as a client-facing member of the team, dealing with a largely western, English-speaking client base
• An ability to work independently and in a team environment, where you foster creative problem-solving and experimentation
• Exceptional English verbal and written communication skills, with the ability to present ideas and facilitate discussions in large groups
• Strong project management skills with the ability to lead multiple projects and deliver top-quality processes and Ways of Working
• Willingness to seek the truth, question own beliefs, and be open to new ideas.
• Passion for mentoring and training others toward excellence and success
Our biggest challenge right now
• We're transforming the landscape of commercial video production with our pioneering remote production service, a first in the industry. Leveraging top talent around the world, we’re creating an efficient, quality service where creatives thrive and customers are delighted.
• Revolutionizing video production from the ground up is no small task, requiring continuous adaptation and improvement in our methods to maintain creative excellence. Our leadership plays a crucial role in this process, constantly seeking and applying ways to enhance our performance.
WHY JOIN US?
We’re on a mission to create more equal opportunities globally. And with that in mind, we’ve built a natively remote company enabling us to reach out to the best talent no matter where they work.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
-A global community of 200+ best-in-class creatives working based in 60+ different countries
Continuous learning, development, and certification in our Global Academy
-A trusting, ego-free and truth-seeking environment. No bullshit
-A high-pace, high-energy, and high-performance environment
-Work closely with leading global brands. We’re talking Amazon, Puma, LVMH, Shopify and a lot more
-An international career and creative mentorship from top design leaders. We grow, you grow
-Pioneering the future of work with a fair, friendly and supportive community
-Flexible working hours from anywhere in the world
-Networking, feedback sessions and exchange between creators on a weekly basis
Hiring Process
Meet and greet: 30-minute introductory call with a Talent Partner to learn more about Superside and your experience. No need for formal prep beforehand!
Assessment: This is your time to shine! The assessment is designed to test your customer management, project management and creative abilities. You’ll usually have between 24h and 48h to complete this step.
Technical Interview: a 45-minute conversation with your potential Team Leader! You’ll have the opportunity to discuss your assessment performance, dive deeper into your past experiences and also complete a simulation. We always set aside some time for your question so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us!
Final Interview: An interview with other team members to make sure we’re the right place for you as much as you’re the right fit for us!
Offer: At this stage, it is clear we want you! We’ll make sure you want to join us too. No need for formal prep beforehand!
Disclaimer: This is our general hiring process, it might be adjusted for certain roles when necessary.
About Superside
Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.
With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status Show more details...
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