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Superuser Jobs
Most recent job postings at Superuser
via Salary.com posted_at: 4 days agoschedule_type: Full-time
Superuser At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome... real-world challenges every day and encourage you to Superuser

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome... real-world challenges every day and encourage you to carve your own career path while shaping our future together.

Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for Superuser to support Radial’s effort in role description in how the function or position supports Radial.

Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.

Role Summary:

The Super User ensures distribution center has the system support, processes and training required to achieve department objectives. Determine root cause of process/application issues and assists in resolving all system and process issues on a daily basis.

Responsibilities:
• Trouble reporting for all outbound functions
• Trouble resolution root cause for picking/packing issues both operational and systemic
• Creation of and sending shipping reject Reports for all clients
• Assist with user set up, password resets, location set up, and putaway policies when needed)
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system
• Point of contact for all WMS and WCS system issues and working with vendor to resolve
• Trouble shoot and resolve WMS operational system issues such as order issues, RF issues with picking or packing, and location issues
• Assist with training associates when needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research RF and barcode issues to determine root cause of operational issues
• Super Users are trained in all departments processes, and they create and update SOP’s when needed
• Assist in testing for system modifications and walk through the process operationally prior to install
• Document all system changes
• Audit item profiles and on hand inventory
• Train associates for DLx start-ups and all new system rollouts
• Perform special projects and client requests
• Develop and analyze Location Reports
• Analyze and research operational data when requested
• Assist with all client transfers in and out of the facility both operationally and systemically
• Label new locations and totes used for the sorter and PTL where applicable
• Research all SLA and Aged order discrepancies identified by the KOP reporting team
• Any and all other duties assigned by supervisor or manager
• Follows all safety guidelines and performs in a safe and careful manner

Qualifications:
• Initiative – Volunteers readily
• Seeks increased responsibilities
• Asks for and offers help when needed
• Attendance/Punctuality
• Observes time limits for breaks and lunches.
• Dependability – Follows instructions, responds to management direction
• Takes responsibility for own actions
• Keeps commitments
• Works required overtime when needed.
• Motivation – Sets and achieves challenging goals.
• Knowledge of department processes and SOPs systems acumen.
• Attention to detail
• High School diploma or GED
• Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment
• Computer Skills – MS Office Suite and e-Mail etiquette required.
• Working knowledge of WMS Systems.
• Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility
• Must be able to hear and understand verbal instructions
• Must possess capability to walk or stand for extended periods of time
• Must be able to lift up to 50 pounds to push or pull carts of up to 100 pounds
• Must be able to climb stairs, to bend, stoop, kneel and grasp products

Travel:
• This position is not remote.
• Travel is not required.

Hours: Sunday to Wednesday OR W*_e__dnesday to Saturday_ 6:00am - 4:30pm OR 5:00pm 3:30am.* Must be available for additional hours as needed.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations @radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Job Type: Full-time

Pay: $23.00 - $24.15 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:
• 10 hour shift
• Day shift
• Night shift

Ability to commute/relocate:
• Locust Grove, GA 30248: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location
• Health insurance
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via Salary.com posted_at: 8 days agoschedule_type: Full-time
Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process... (https://ryder.com/job-applicant-privacy-policy) You are the driving force behind our company. Start your career with Ryder today! Summary The System Business Analysts are responsible Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process...

(https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!

Summary

The System Business Analysts are responsible for facilitating the necessary troubleshooting on the Warehouse Management System (WMS) and/ or Transportation Management System (TMS) applications as well as supporting local hardware and network troubleshooting and/ or deployment as reported by either the Technology Account Leads or Operations Team. Assists in the escalation path for the Operations Team regarding resolution of an incident.

Essential Functions
• Assist with the management of Service Now incident tickets; opening incident tickets for reported issues, escalating incidents that require resolution by the extended IT teams, and ensure tickets are closed timely.
• Document issues that are re-occurring in nature working closely with the Technology Account Leads to ensure root cause is identified and permanent fix is implemented. Proposing long term improvements to the accounts either thru; Customer Enhancements (CE), Service Requests (SR), or Continuous Customer Improvement (CCI)
• Management of the hardware and IT assets in the facility including but not limited to: Maintaining an IT Asset List, Reporting issues of devices and the management of an RMA process, Management of the CMAC asset dashboard and reporting of other issues.
• Responsible for the day to day steady state account items such as; Compare Reports, Error Managers, Interface Failures, and WMS/ TMS access.

Additional Responsibilities
• Provide the following type of support as required for the implementation of Customer Enhancements (CE), Service Requests (SR), or Continuous Customer Improvement (CCI); Testing Support (SIT and/ or UAT), end user training, and/ or assisting with the documentation of Standard Work for the IT portion.
• Attend meetings with internal and/ or external customers as need to provide the necessary support to the Technology Account Leads and Operations where applicable.
• Performs other duties as assigned.

Skills and Abilities
• Possesses a high degree of initiative, be a self-started, and have the ability to work with little supervision
• Excellent communication (verbal and written), organizational, and presentation skills
• Ability to troubleshoot and correct systems related to software or hardware problems and achieve effective results by assigning tasks to others
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Working knowledge of software or hardware utilized in Supply Chain industry Warehouse Management System (WMS) or Transportation Management System (TMS) experience is helpful
• Ability to trouble shoot and correct systems related hardware/software problems
• Experience with Manhattan SCALE WMS or Blue Yonder/ JDA TMSbeginner preferred
• Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rulesbeginner preferred
• SQL knowledge to write and execute a query as well as export and validate the returned results for accuracybeginner preferred
• Report development and ZPL label generationbeginner preferred

Qualifications
• H.S. diploma/GED required
• Associate's degree preferred Information Technology or Supply Chain
• One (1) year or more Supply Chain, Logistics, Warehouse, or Transportation industry experience required
• One (1) year or more Warehouse Management System (WMS) or Transportation Management System (TMS) knowledge, support, and/ or deployment. preferred
• One (1) year or more Hardware and/ or network knowledge and/ or support preferred
• Experience with Manhattan SCALE WMS or Blue Yonder/ JDA TMS. beginner preferred
• Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rules. beginner preferred
• SQL knowledge to write and execute a query as well as export and validate the returned results for accuracy. beginner preferred
• Report development and ZPL label generation. beginner preferred

Travel: 10-20%

DOT Regulated: None

Job Category: Systems Administration

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

(https://ryder.com/job-applicant-privacy-policy)

\#wd
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via Salary.com schedule_type: Full-time
Entry level and/or experienced construction workers to assist tradesmen on both residential or commercial job sites. Work includes, but is not limited to, loading and unloading materials, running equipment, smoothing and leveling new concrete, dry walling, framing, sheeting, roofing, etc. Work may include operating lifts, use of ladder... Willing to train. Work is full-time, with occasional weather-related breaks. Residential and/or commercial Entry level and/or experienced construction workers to assist tradesmen on both residential or commercial job sites.

Work includes, but is not limited to, loading and unloading materials, running equipment, smoothing and leveling new concrete, dry walling, framing, sheeting, roofing, etc. Work may include operating lifts, use of ladder...

Willing to train.

Work is full-time, with occasional weather-related breaks.

Residential and/or commercial construction experience is preferred but not required.

Knowledge of hand tools and power tools is preferred but not required.

Drivers license and transportation is a plus.

Job Type: Full-time

Salary: $14.00 - $17.00 per hour

Schedule:
• 8 hour shift
• Overtime

COVID-19 considerations:

We adhere to our customers Covid-19 protocols as most of our work will be done on their property.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Schedule:
• 8 hour shift
• Overtime
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via Salary.com posted_at: 8 days agoschedule_type: Full-time
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work... every day from our many offices in more than 80 countries DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work... every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

SUMMARY

The WMS SuperUser is responsible for the efficient transmission of information and the storage and analysis of information by means of computer networks and systems, the Internet, and computer databases. Responsibilities include but are not limited to installing, maintaining and supporting the facilities computer systems. The WMS SuperUser will provide general maintenance and system updates on network hardware an software, analyze problems, and monitor networks to ensure their availability to users. May gather data TO EVALUATE A SYSTEM’S PERFORMACE, IDENTIFY USER NEEDS, AND determine system and network requirements. May be required to be “on call” outside of normal business hours in order to resolve system failures or other problems. Will rely on experience and judgement to plan and accomplish goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations

· Acts as the primary support of the client’s systems solutions for the user community

· Develops and maintains tracking tools for support service requests and resolutions by location and resource

· Engages appropriate expert resources when complex support issues arise outside of the WMS and/or SAP application

· Works with the company’s team to successfully close support service request issues and support testing activities

· Works with project teams to help implement, maintain, and improve Internal Systems

· Ensures that company and company assets are maintained responsibly

· Effectively communicates relevant IT-related information to site management and client management (as appropriate)

· Maintains system efficiency. Will ensure the site’s computer system allows all the components, including computers, the network, and software, to work properly together.

· Will test and coordinate modifications to the system when needed, and troubleshoot problems when they occur.

· Maintain communication with corporate IT and operations staff.

· Will work with corporate IT to resolve complex issues.

· In collaboration with IT determines ways to store, organize, analyze, use, and present data.

· Will produce regular reports on a daily, weekly and monthly basis.

· Will ensure all RF Standard Operating Procedures (SOP’s) are current.

· Will train associates on updated SOP’s, Microsoft Office, WMS programs, and RF guns.

· Will respond to all inquiries about WMS and/or other related computer related issues.

· Will refer questions to appropriate person when needed.

· Responsible for professional verbal and written communication with all internal and external customers.

· Will adhere to professional etiquette standards when communicating with Management members, coworkers, customer, and other visitors.

· Assist with various research projects and/or special projects.

· Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility

· Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance

· Sets goals to provide continuous improvement for assigned site

OTHER DUTIES
• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

· N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

· Either Four year degree in a computer related field or 2 year degree and relevant experience is basic requirement

· Minimum of 2 years of job related/relevant experience

·

Certificates, Licenses, Registrations or Professional Designations

· N/A

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

· Mid to Senior Microsoft Office skills

· Technical knowledge of technologies appropriate to the assigned application or set of applications, business unit or region

· Experience in the administration and maintenance of infrastructure, software, systems, etc.

· Experience with RF/ RDTs, UNIX, proprietary WMS

· Wi-Fi experience / RF systems and equipment experience

Language Skills

· English (reading, writing, verbal)

· Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).

· Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).

· Basic to Intermediate skills needed

· Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment).

· Analytical skills (e.g., storing information, data management, mining data, learning and following procedures).

Other

· Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts).

· Customer passion (customer service).

· Personal integrity (behaving with integrity, sensitivity to others).

· People and relationship management skills (e.g., demonstrating teamwork, sensitivity to others).

· Results driven (being dependable, being persistent/overcoming barriers, being productive, being resourceful, demonstrating work ethic, drive to achieve goals, IT compliance, prioritizing, reading, taking Initiative, taking ownership, working autonomously, project management skills).

· Change management skills (e.g., learning agility, adapting to change).

· Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community

PREFERRED QUALIFICATIONS

· 3-5 years of experience is preferred

· Experience dealing with end users, vendors and clients

· End to end understanding of the business intelligence and all of the components required to run a BI environment

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

· Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.

· Must be able to travel by plane and/or automobile.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

· Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER INFORMATION

· Travel may be required, determined by business needs

· May be required to be “on-call” outside of normal business hours in order to resolve system failures or other problems.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organization, we’ll support you and your need to achieve your potential and forward your career.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location
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via LinkedIn schedule_type: Full-time
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world... challenges every day and encourage you to carve your At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world... challenges every day and encourage you to carve your own career path while shaping our future together.

Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for Superuser to support Radial’s effort in role description in how the function or position supports Radial.

Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.

Role Summary

The Super User ensures distribution center has the system support, processes and training required to achieve department objectives. Determine root cause of process/application issues and assists in resolving all system and process issues on a daily basis.

Responsibilities
• Trouble reporting for all outbound functions
• Trouble resolution root cause for picking/packing issues both operational and systemic
• Creation of and sending shipping reject Reports for all clients 
• Assist with user set up, password resets, location set up, and putaway policies when needed)
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system
• Point of contact for all WMS and WCS system issues and working with vendor to resolve
• Trouble shoot and resolve WMS operational system issues such as order issues, RF issues with picking or packing, and location issues
• Assist with training associates when needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research RF and barcode issues to determine root cause of operational issues
• Super Users are trained in all departments processes, and they create and update SOP’s when needed
• Assist in testing for system modifications and walk through the process operationally prior to install
• Document all system changes
• Audit item profiles and on hand inventory  
• Train associates for DLx start-ups and all new system rollouts
• Perform special projects and client requests
• Develop and analyze Location Reports
• Analyze and research operational data when requested
• Assist with all client transfers in and out of the facility both operationally and systemically
• Label new locations and totes used for the sorter and PTL where applicable
• Research all SLA and Aged order discrepancies identified by the KOP reporting team
• Any and all other duties assigned by supervisor or manager
• Follows all safety guidelines and performs in a safe and careful manner

Qualifications
• Initiative – Volunteers readily
• Seeks increased responsibilities
• Asks for and offers help when needed
• Attendance/Punctuality
• Observes time limits for breaks and lunches.
• Dependability – Follows instructions, responds to management direction
• Takes responsibility for own actions
• Keeps commitments
• Works required overtime when needed.
• Motivation – Sets and achieves challenging goals.
• Knowledge of department processes and SOPs systems acumen.
• Attention to detail
• High School diploma or GED
• Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment
• Computer Skills – MS Office Suite and e-Mail etiquette required.
• Working knowledge of WMS Systems.
• Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility
• Must be able to hear and understand verbal instructions
• Must possess capability to walk or stand for extended periods of time
• Must be able to lift up to 50 pounds to push or pull carts of up to 100 pounds
• Must be able to climb stairs, to bend, stoop, kneel and grasp products

Travel
• This position is not remote.
• Travel is not required.

Hours: Monday to Friday 7:00am - 4:00pm. Must be available for additional hours as needed.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing  hroperations@radial.com . We will work to assist disabled job seekers whose disability prevents them from being able to apply online
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via Indeed schedule_type: Full-time
The Distribution SuperUser Regional is responsible for systems and operational support at the regional level and reports into the corporate deployment/support team. This position serves as technical liaison with Information Technology, Implementations, and/or LMS teams on behalf of operations. Functions as internal consultant to operations for system functionality as well as providing... configuration and training support. This position makes resource The Distribution SuperUser Regional is responsible for systems and operational support at the regional level and reports into the corporate deployment/support team. This position serves as technical liaison with Information Technology, Implementations, and/or LMS teams on behalf of operations. Functions as internal consultant to operations for system functionality as well as providing... configuration and training support. This position makes resource planning decisions for site-level superusers based on company, regional initiatives and workload. Has dotted line oversight of local superusers and will provide those resources with direction and prioritization of work based on global needs. Will directly support new business work, site initiatives, conversions, and ongoing system maintenance, as needed to supplement local superusers. Provides operational management backup as needed. This role reports into a Director level or above.

Essential Duties & Responsibilities:

Regional expert on WMS logic and functionality.

Serves as second-level technical support for site database operations, such as Warehouse Management Systems (WMS), Yard Management Systems (YMS), Labor Management Systems (LMS), etc. (Local super users will be the first point of contact.)

Coordinates with Information Technology and operations as issues arise. Ensures issues are being identified, addressed, and resolved in a timely manner.

Site/local superusers will have dotted line reporting into regional superusers. Regional superuser will be expected to identify local superusers, train and develop the local teams, and conduct resource planning to ensure implementation and enhancement work is adequately supported.

Serves as functional owner of defining requirements for layout and design of site systems (WMS, reports, YMS, and others).

Serves as implementation SWAT resource as needed and could stay on-site for extended periods of time

Investigates and recommends new technologies and information systems appropriate to the site.

Ensures operational system integrity, including setup and control processes.

As needed, will assist implementations by participating in customer integrated testing and leading User Acceptance Testing (UAT).

Maintains, enhances, and expands knowledge to facilitate systems proficiency.

Must understand the technologies, solutions and development options

available for the solution.

Interfaces with customers to identify and resolve systems issues as well as part of improvement initiatives.

Perform periodic quality audits on project to ensure completeness of design

Work closely with assigned IT and PM resources to configure, develop, test, train and deploy enhancements or new business.

Participate in and/or lead continuous improvement projects.

Requirements :

Bachelor’s degree in business administration, information technology, transportation, logistics, or related field (desired).

Warehouse Management Systems (WMS) Experience Required. Manhattan WMOS and or Softeon Preferred.

Minimum five years of related working knowledge in Distribution Operations

Minimum five plus years experience working in a customer service oriented role

Excellent technical, analytical, and problem-solving skills.

Excellent computer skills, including spreadsheets, databases, and word processing software.

Excellent written, verbal, and interpersonal communication skills.

Excellent organizational, time-management, and project management skills.

Ability to develop creative solutions to complex problems and balance long- and short-term needs

Ability to work in a self-directed manner with minimal supervision

Ability to adapt to changing conditions, operational needs, and customer requirements.

Travel required 75%+ domestic (within geographical region) based on business requirements

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c
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via Salary.com schedule_type: Full-time
The Solution Superuser serves as primary technical support for site operations and primary site liaison with Information Technology, Implementations, and/or LMS teams. Performs system maintenance necessary to update operating procedures of site systems. Functions as internal consultant regarding system functionality required by operations. Provides system configuration and training. Designs... develops, and implements data gathering and reporting The Solution Superuser serves as primary technical support for site operations and primary site liaison with Information Technology, Implementations, and/or LMS teams. Performs system maintenance necessary to update operating procedures of site systems. Functions as internal consultant regarding system functionality required by operations. Provides system configuration and training. Designs... develops, and implements data gathering and reporting to support site operations. Evaluates processes to establish the effectiveness. Defines problem areas within the operations and develops combative solutions. May serve as operational management backup as needed. This role reports into a Director level or above.

Essential Duties & Responsibilities:
• Serves as primary technical support for site database operations, such as Warehouse Management Systems (WMS), Yard Management Systems (YMS), Labor Management Systems (LMS), etc. Ensures operational system integrity, including setup and control processes.
• Serves as primary IT support for level one and level two issues. Coordinates with Information Technology and operations on level three issues to resolve. Ensures issues are being identified, addressed, and resolved in a timely manner.
• Serves as functional user to define site requirements for layout and design of site databases. Investigates and recommends new technologies and information systems appropriate to the site
• Supports implementations by participating in customer integrated testing and leading User Acceptance Testing (UAT).
• Trains operations on use of warehouse management system (WMS) and serves as site expert on WMS logic and functionality.
• Maintains, enhances, and expands knowledge to facilitate site systems proficiency.
• Interfaces with Operations staff to review operating procedures and maximize system efficiencies. Provides regular communication to Operations and internal departments regarding operational issues, customer requirements, account specific issues, etc. Includes analysis, insight, and recommendations.
• Designs, develops, and implements tools, which may include spreadsheets, databases, and other tools, to provide ongoing analysis of operational activities (e.g., storage capacities, inventory, throughput, etc.).
• Identifies areas for improvement (service levels achievement, costs reduction, and accuracy).
• Develops standardized and ad hoc reporting.
• Conducts feasibility and ROI analyses on processes and equipment.
• Based on business need may serve as operational management backup as needed.
• Performs observations to ensure compliance with standard operating procedures
• Interfaces with customers to identify and resolve systems issues as well as part of improvement initiatives.

Requirements:
• Associate’s degree in Business Administration, Information Technology, Logistics, or related field (required). Bachelor’s degree in business administration, information technology, transportation, logistics, or related field (desired).
• Warehouse Management Systems (WMS) Experience Required. Manhattan WMOS Preferred
• Minimum five years of related working knowledge in Distribution Operations
• Excellent technical, analytical, and problem-solving skills.
• Excellent computer skills, including spreadsheets, databases, and word processing software.
• Excellent written, verbal, and interpersonal communication skills.
• Excellent organizational, time-management, and project management skills.
• Ability to develop creative solutions to complex problems and balance long- and short-term needs
• Ability to work in a self-directed manner with minimal supervision
• Ability to adapt to changing conditions, operational needs, and customer
• Travel required up to 50-75% domestic based on business requirements

To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process is hired, no fee or payment of any kind will be paid
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via Salary.com schedule_type: Full-time
What You'll Do: • Responsible for resolving support issues (bugs and service requests) for WMS and related applications. • Responsible for tracking issues and resolving in a timely manner... • Able to maintain targeted supported SLA’s. • Understands the business issues and data challenges of client's organization and industry. • Able to work with APIs and Integration mapping between different client(s) systems. • Takes input from supervisor What You'll Do:
• Responsible for resolving support issues (bugs and service requests) for WMS and related applications.
• Responsible for tracking issues and resolving in a timely manner...
• Able to maintain targeted supported SLA’s.
• Understands the business issues and data challenges of client's organization and industry.
• Able to work with APIs and Integration mapping between different client(s) systems.
• Takes input from supervisor and appropriately and accurately applies comments/feedback.
• Responsible for developing new product/ service-oriented strategies.
• Assists in developing solutions for business problems inside the organization.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Able to test system functionality including writing test scripts, assisting with user testing, and training.
• Accountable for enforcement of product deadlines and schedules.
• Assists with training of super users within the organization.
• Validates and maintain end-user documentation.

What You'll Need:

Education/Experience
• Bachelor’s Degree in Information Systems or related technology degree strongly preferred.
• Two (2) years of related experience and/or training supporting a WMS preferred.
• Experience in logistics including warehousing, packaging and fulfillment is preferred.
• Experience in system support working a queue and problem solving, providing solutions, and communicating outcomes.
• Experience in training other associates/employees on WMS strongly preferred.
• Experience with systems for multi-site warehousing/distribution/fulfillment/logistics operations preferred.

Knowledge, Skills And Abilities
• Must have experience with process management.
• Must have strong analysis skills to uncover root causes of issues and present preventative measures for true resolution.
• Must have training capabilities to ensure understanding and use of systems.
• Must have decision making and problem-solving skills.
• Must have a high degree of integrity and trust to provide excellence in service to customers/end users.
• Must have strong interpersonal, written, and verbal skills.
• Must be able to write functional business requirements documentation.
• Must be able to write and execute test cases.
• Must be able to “learn on the fly”.
• Must be able to work in a team environment.
• Must be able to travel for business up to 10% of the time
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via Ryder Jobs posted_at: 5 days agoschedule_type: Full-time
Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process... Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy) You are the driving force behind our company. Start your Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process...

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!

Summary

The WMS Superuser reports to the Senior Logistics Manager and has responsibility for recommending, developing, and maintaining present and future systems that support the facilities operations, logistics, and inventory process. Also works closely with the US Team to ensure Ryder has continuity among all their warehouses.

Essential Functions
• Maintain proper slotting configuration (Rack and Pick slots) to ensure efficiency in the warehouse
• Staffing performance management and development of exempt and non-exempt employees
• Develop and maintain inter-related computer systems that functionally support the facility in all areas of operations including production, maintenance, warehousing, and administration.
• Provide complete training in the use of hardware and software to users of the systems
• Responsible for maintaining, trouble shooting, and improving on all interfaces of the WMS, material handling systems, RF devices, and other hardware (printers, label makers, etc.)
• Maintain JDA WMS logic – Ensure operations is satisfied with the way WMS works in: Allocating, Putaway, Replenishment, etc.
• Work with operations to streamline processes and troubleshoot and correct any system problems
• Develop and maintain system SOP’s (archiving, disaster recovery, back-up procedures, system specs, etc.)
• Complete velocity and layout analysis and associated changes as scheduled
• Maintain labor management system and provide data to site leadership as required
• Assist in monitoring workload and assess evaluation/development plans of direct reports.
• Ensure team members acquire necessary skills and performance attributes, in line with business and personal development needs. Data entry with attention to detail and accuracy entering alpha-numeric data.

Additional Responsibilities
• Performs other duties as assigned.

Skills and Abilities
• Strong verbal and written communication skills
• Will be communicating with end users for majority of work time
• Ability to perform end user system support
• Performs work independently with minimal supervision
• Ability to understand role and pro actively guide own daily work within that role
• Demonstrates customer service skills
• Able to work with operation group to understand their requirements, issues or opportunities and assist in ways to change the system to address them
• Demonstrates problem solving skills
• Initial triage and analysis of issues identified by end users
• Demonstrates analytical skills
• PC and troubleshooting knowledge and skills expert required
• Warehousing activities intermediate required
• SQL server skills advanced required
• Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text advanced required
• Knowledge of warehouse and or software applications, routing and dispatch software systems intermediate preferred
• Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch) intermediate preferred

Qualifications
• Bachelor's degree required Computer Science, Business, Technical or other related field
• Three (3) years or more experience in logistics, transportation, warehouse or industry related field required
• Two (2) years or more WMS experience required
• PC and troubleshooting knowledge and skills expert required
• Warehousing activities intermediate required
• SQL server skills advanced required
• Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text advanced required
• Knowledge of warehouse and or software applications, routing and dispatch software systems intermediate preferred
• Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch) intermediate preferred

Travel: No

DOT Regulated: No

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Job Category: IT Business Systems

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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via DSV posted_at: 17 days agoschedule_type: Full-time
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work... every day from our many offices in more than 80 countries DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work... every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - The Chemours Co. FC, LLC MS, Pass Christian

Division: Solutions
Job Posting Title: IT Manager-WMS Superuser - 63476
Time Type: Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations
• Acts as the primary support of the client’s systems solutions for the user community
• Develops and maintains tracking tools for support service requests and resolutions by location and resource
• Engages appropriate expert resources when complex support issues arise outside of the WMS and/or SAP application
• Works with the company’s team to successfully close support service request issues and support testing activities
• Works with project teams to help implement, maintain, and improve Internal Systems
• Ensures that company and company assets are maintained responsibly
• Effectively communicates relevant IT-related information to site management and client management (as appropriate)
• Maintains system efficiency. Will ensure the site’s computer system allows all the components, including computers, the network, and software, to work properly together.
• Will test and coordinate modifications to the system when needed, and troubleshoot problems when they occur.
• Maintain communication with corporate IT and operations staff.
• Will work with corporate IT to resolve complex issues.
• In collaboration with IT determines ways to store, organize, analyze, use, and present data.
• Will produce regular reports on a daily, weekly and monthly basis.
• Will ensure all RF Standard Operating Procedures (SOP’s) are current.
• Will train associates on updated SOP’s, Microsoft Office, WMS programs, and RF guns.
• Will respond to all inquiries about WMS and/or other related computer related issues.
• Will refer questions to appropriate person when needed.
• Responsible for professional verbal and written communication with all internal and external customers.
• Duties & Responsibilities of Facility Security Coordinator
• Will adhere to professional etiquette standards when communicating with Management members, coworkers, customer, and other visitors.
• Assist with various research projects and/or special projects.
• Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility
• Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance
• Sets goals to provide continuous improvement for assigned site

OTHER DUTIES
• Performs other duties as required

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter
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