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Does SurveyMonkey offer data security? A: Yes, SurveyMonkey offers several layers of data security to protect users’ data. All data is encrypted and stored in secure servers, and users can enable two-factor authentication for added security. SurveyMonkey also provides users with the ability to set user permissions, so that only specific users have access to certain surveys or data.
What is SurveyMonkey? A: SurveyMonkey is an online survey software platform used by millions of people to create surveys, collect data, and analyze responses for research, customer satisfaction, and market research purposes. With SurveyMonkey, users can design their own surveys and questionnaires, or they can select from SurveyMonkey’s library of pre-made templates and questions. SurveyMonkey also provides users with advanced analytics and visualizations to help them better interpret and understand the data they have collected.
How do I collect survey responses with SurveyMonkey? A: SurveyMonkey provides several ways to collect survey responses. Users can send out surveys via email, post them on social media, or embed them on webpages. SurveyMonkey also offers a range of features to help users boost response rates, such as skip logic and survey branching.
What types of surveys can I create with SurveyMonkey? A: SurveyMonkey allows users to create a wide variety of surveys, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more. Users can also customize their surveys with images, videos, and other multimedia elements.
How much does SurveyMonkey cost? A: SurveyMonkey offers a variety of pricing plans to suit different needs and budgets. The most basic plan is free, and offers basic survey creation, question library, and data collection capabilities. The Plus plan starts at $35 per month, and offers additional features such as logic branching, skip logic, and custom branding. The Platinum plan starts at $99 per month and offers advanced analytics, multilingual surveys, and more.
Does SurveyMonkey offer a mobile app? A: Yes, SurveyMonkey offers a mobile app for both iOS and Android devices. The SurveyMonkey mobile app allows users to create and send surveys, view survey results, and monitor survey performance on the go.
What is SurveyMonkey Audience? A: SurveyMonkey Audience is a service from SurveyMonkey that connects users with millions of people around the world who are willing to take surveys in exchange for rewards. SurveyMonkey Audience helps users get the data they need quickly and accurately.
Does SurveyMonkey offer customer support? A: Yes, SurveyMonkey offers customer support via email, phone, and live chat. The SurveyMonkey Help Center also provides users with a wide range of tutorials and articles to help them get the most out of the platform.
What integrations does SurveyMonkey offer? A: SurveyMonkey integrates with a range of other services and applications. Users can sync survey data with Salesforce, Slack, and other popular CRM, communication, and collaboration tools. SurveyMonkey also offers integration with Zapier, so users can connect SurveyMonkey to hundreds of other services and applications.
How do I analyze survey responses in SurveyMonkey? A: SurveyMonkey provides several tools to help users analyze survey responses. In the SurveyMonkey dashboard, users can view survey results in real-time, create charts and graphs to visualize data, and run statistical tests. The Advanced Analysis option also allows users to dive deeper into their data and uncover insights.