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Most recent job postings at synovus
via Synovus Job Opportunities
posted_at: 2 days agoschedule_type: Full-time
What You'll Be Doing:
You will create an industry leader customer service experience as the first line of contact when customers walk into the branch. A simple greeting and a warm smile will be a great way for our customers to start the day! While working in the role as a Teller, your position will include an array of duties such as...
• Receiving and paying out cash or other disbursements
• Cashing checks, accepting account deposits and withdrawals
•
What You'll Be Doing:
You will create an industry leader customer service experience as the first line of contact when customers walk into the branch. A simple greeting and a warm smile will be a great way for our customers to start the day! While working in the role as a Teller, your position will include an array of duties such as...
• Receiving and paying out cash or other disbursements
• Cashing checks, accepting account deposits and withdrawals
• Accepting loan and credit card payments, issuing money orders and Connections cards. Throughout the day, you'll follow Synovus' customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, we're not just any bank. We are the bank of here.
"Very community oriented, encourages volunteering, work/life balance is a high priority, culture is fun and family-like, good benefits, competitive salary"
--Current Team Member
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Skills/Experience You'll Need:
• At least six (6) months of customer service, sales or other related work experience OR
• Completion of one (1) year of college/vocational school in lieu of experience.
• Ability to stand on feet for a long period of time and lift objects up to 10 lbs in weight.
• Knowledge of bank operations, policies and procedures and federal bank regulations.
• High School Diploma or equivalent.
What you'll love about us:
• Participate in our initiative to give back. Here Matters allows us to contribute to important causes in the community.
• Part time employees receive benefits. If you work more than 20 hours a week, we've got you covered, whether that be PTO or medical, dental, and vision benefit coverage.
• Future parents are provided security. We cover up to 100 percent for the first 6 weeks of maternal/paternal leave to eligible mothers and fathers.
• Planning a future with Synovus. Investing in yourself is a priority. We offer wealth building plans such as 401k(up to 5% company match) and employee stock purchasing plans(15% company match).
• We'll help with education. Synovus offers tuition reimbursement options after one year of employment.
• Join one of our Employee Resource Groups. These workplace and diversity programs are a means of support to connect with other team members.
"Synovus promotes a friendly, safe work environment and shows its employees appreciation through well-paying salaries and other excellent benefits..."
--Former Team Member
Why Synovus
We are committed to creating an environment of connection and unity while serving others. At Synovus, genuineness and grace are the building blocks to shaping long lasting relationships and we seek to discover like-minded people that uphold these same values. Our company has been recognized as one of 2020's America's Best Banks by Forbes which is a reflection of our team's mutual desire to deliver excellent customer service by creating an enhanced, high-touch experience every time they step into the branch Show more details...
You will create an industry leader customer service experience as the first line of contact when customers walk into the branch. A simple greeting and a warm smile will be a great way for our customers to start the day! While working in the role as a Teller, your position will include an array of duties such as...
• Receiving and paying out cash or other disbursements
• Cashing checks, accepting account deposits and withdrawals
• Accepting loan and credit card payments, issuing money orders and Connections cards. Throughout the day, you'll follow Synovus' customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, we're not just any bank. We are the bank of here.
"Very community oriented, encourages volunteering, work/life balance is a high priority, culture is fun and family-like, good benefits, competitive salary"
--Current Team Member
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Skills/Experience You'll Need:
• At least six (6) months of customer service, sales or other related work experience OR
• Completion of one (1) year of college/vocational school in lieu of experience.
• Ability to stand on feet for a long period of time and lift objects up to 10 lbs in weight.
• Knowledge of bank operations, policies and procedures and federal bank regulations.
• High School Diploma or equivalent.
What you'll love about us:
• Participate in our initiative to give back. Here Matters allows us to contribute to important causes in the community.
• Part time employees receive benefits. If you work more than 20 hours a week, we've got you covered, whether that be PTO or medical, dental, and vision benefit coverage.
• Future parents are provided security. We cover up to 100 percent for the first 6 weeks of maternal/paternal leave to eligible mothers and fathers.
• Planning a future with Synovus. Investing in yourself is a priority. We offer wealth building plans such as 401k(up to 5% company match) and employee stock purchasing plans(15% company match).
• We'll help with education. Synovus offers tuition reimbursement options after one year of employment.
• Join one of our Employee Resource Groups. These workplace and diversity programs are a means of support to connect with other team members.
"Synovus promotes a friendly, safe work environment and shows its employees appreciation through well-paying salaries and other excellent benefits..."
--Former Team Member
Why Synovus
We are committed to creating an environment of connection and unity while serving others. At Synovus, genuineness and grace are the building blocks to shaping long lasting relationships and we seek to discover like-minded people that uphold these same values. Our company has been recognized as one of 2020's America's Best Banks by Forbes which is a reflection of our team's mutual desire to deliver excellent customer service by creating an enhanced, high-touch experience every time they step into the branch Show more details...
via Synovus Job Opportunities
posted_at: 3 days agoschedule_type: Full-time
What You'll Be Doing:
As a relationship specialist, you will serve as the first line of contact and consumer and small business lending subject-matter-expert while delivering industry leading customer service to clients. Operating as a multi-functional team member, responsibilities may range from processing transactions to consulting customers in an advisory manner, maximizing the sales... potential of every interaction. Your cross-training skills
What You'll Be Doing:
As a relationship specialist, you will serve as the first line of contact and consumer and small business lending subject-matter-expert while delivering industry leading customer service to clients. Operating as a multi-functional team member, responsibilities may range from processing transactions to consulting customers in an advisory manner, maximizing the sales... potential of every interaction. Your cross-training skills allow you to perform various types of banking requests while simultaneously strengthening relationships to uncover further needs. In the role, your position will include an array of duties such as:
• Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service. Executes a variety of customer transactions in accordance with applicable policies and procedures, and with a high level of accuracy and efficiency while maximizing the sales potential of every interaction.
• Listens carefully to customers to understand their financial priorities employing a consultative sales approach to proactively identify both consumer and small business customer needs.
• Opens and services accounts. Interviews consumer and small business loan applicants to identify loan opportunities and may process and close loans. Follows established policies and procedures with minimal exceptions.
• Optimizes the customer relationship referring customer to Synovus partners for cross selling opportunities. Promotes and explains Synovus products such as consumer and mortgage loans, IRAs, certificate of deposits, traveler's checks and credit cards. Performs proactive outreach to customers and prospects during sales campaigns and promotions. Utilizes the Sales Management system to capture and track referrals.
• Engages and consults with consumer and small business customers to identify, understand, and prioritize financial needs. Champions the customer's financial success through positioning product solutions and engaging appropriate partners.
• Pursues new business using sales management tools to proactively identify, retain, and deepen current customer relationships and to identify and develop prospective clients or centers of influence.
Throughout the day, you'll follow Synovus' customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, we're not just any bank. We are the bank of here.
"Synovus offers team members an opportunity to learn, thrive, and grow if they desire. Benefits are excellent and help you not only meet your needs as an individual but also your families needs. Synovus cares about its team members, its customers and the community."
--Current Team Member
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Skills/Experience You'll Need:
• High School Diploma or equivalent.
• One-year job-related experience, preferably in a banking, sales or customer service environment. May consider relevant college related programs in lieu of job experience.
• Ability to stand on feet for a long period of time and lift objects up to 10 lbs. in weight.
• Knowledge of bank operations, policies and procedures and federal bank regulations. This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide fingerprint check.
What you'll love about us:
• Participate in our initiative to give back. Here Matters allows us to contribute to important causes in the community.
• Part time employees receive benefits. If you work more than 20 hours a week, we've got you covered, whether that be PTO or medical, dental, and vision benefit coverage.
• Future parents are provided security. We cover up to 100% for the first 6 weeks of maternal/paternal leave to eligible mothers and fathers.
• Planning a future with Synovus. Investing in yourself is a priority. We offer wealth building plans such as 401k(up to 5% company match) and employee stock purchasing plans(15% company match).
• We'll help with education. Synovus offers tuition reimbursement options after one year of employment.
• Join one of our Employee Resource Groups. These workplace and diversity programs are a means of support to connect with other team members.
"Fellow team members were nice, the facilities were new or recently renovated, ample vacation and personal days off, convenient work locations, community-focused with a small-town feel."
--Former Team Member
Why Synovus
We are committed to creating an environment of connection and unity while serving others. At Synovus, genuineness and grace are the building blocks to shaping long lasting relationships and we seek to discover like-minded people that uphold these same values. Our company has been recognized as one of America's Best Banks by Forbes which is a reflection of our team's mutual desire to deliver excellent customer service by creating an enhanced, high-touch experience every time they step into the branch Show more details...
As a relationship specialist, you will serve as the first line of contact and consumer and small business lending subject-matter-expert while delivering industry leading customer service to clients. Operating as a multi-functional team member, responsibilities may range from processing transactions to consulting customers in an advisory manner, maximizing the sales... potential of every interaction. Your cross-training skills allow you to perform various types of banking requests while simultaneously strengthening relationships to uncover further needs. In the role, your position will include an array of duties such as:
• Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service. Executes a variety of customer transactions in accordance with applicable policies and procedures, and with a high level of accuracy and efficiency while maximizing the sales potential of every interaction.
• Listens carefully to customers to understand their financial priorities employing a consultative sales approach to proactively identify both consumer and small business customer needs.
• Opens and services accounts. Interviews consumer and small business loan applicants to identify loan opportunities and may process and close loans. Follows established policies and procedures with minimal exceptions.
• Optimizes the customer relationship referring customer to Synovus partners for cross selling opportunities. Promotes and explains Synovus products such as consumer and mortgage loans, IRAs, certificate of deposits, traveler's checks and credit cards. Performs proactive outreach to customers and prospects during sales campaigns and promotions. Utilizes the Sales Management system to capture and track referrals.
• Engages and consults with consumer and small business customers to identify, understand, and prioritize financial needs. Champions the customer's financial success through positioning product solutions and engaging appropriate partners.
• Pursues new business using sales management tools to proactively identify, retain, and deepen current customer relationships and to identify and develop prospective clients or centers of influence.
Throughout the day, you'll follow Synovus' customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, we're not just any bank. We are the bank of here.
"Synovus offers team members an opportunity to learn, thrive, and grow if they desire. Benefits are excellent and help you not only meet your needs as an individual but also your families needs. Synovus cares about its team members, its customers and the community."
--Current Team Member
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Skills/Experience You'll Need:
• High School Diploma or equivalent.
• One-year job-related experience, preferably in a banking, sales or customer service environment. May consider relevant college related programs in lieu of job experience.
• Ability to stand on feet for a long period of time and lift objects up to 10 lbs. in weight.
• Knowledge of bank operations, policies and procedures and federal bank regulations. This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide fingerprint check.
What you'll love about us:
• Participate in our initiative to give back. Here Matters allows us to contribute to important causes in the community.
• Part time employees receive benefits. If you work more than 20 hours a week, we've got you covered, whether that be PTO or medical, dental, and vision benefit coverage.
• Future parents are provided security. We cover up to 100% for the first 6 weeks of maternal/paternal leave to eligible mothers and fathers.
• Planning a future with Synovus. Investing in yourself is a priority. We offer wealth building plans such as 401k(up to 5% company match) and employee stock purchasing plans(15% company match).
• We'll help with education. Synovus offers tuition reimbursement options after one year of employment.
• Join one of our Employee Resource Groups. These workplace and diversity programs are a means of support to connect with other team members.
"Fellow team members were nice, the facilities were new or recently renovated, ample vacation and personal days off, convenient work locations, community-focused with a small-town feel."
--Former Team Member
Why Synovus
We are committed to creating an environment of connection and unity while serving others. At Synovus, genuineness and grace are the building blocks to shaping long lasting relationships and we seek to discover like-minded people that uphold these same values. Our company has been recognized as one of America's Best Banks by Forbes which is a reflection of our team's mutual desire to deliver excellent customer service by creating an enhanced, high-touch experience every time they step into the branch Show more details...
via Synovus Job Opportunities
posted_at: 2 days agoschedule_type: Full-time
Job Summary:
Provides administrative and operational support to the commercial area of the bank. Delivers customer service at the highest levels to both internal and external customers, which includes performing research and resolving account/customer issues. Works closely with commercial bankers, and provides telephone and in-person service to commercial banking customers with the largest and... most complex accounts.
Job Duties and Responsibilities:
•
Job Summary:
Provides administrative and operational support to the commercial area of the bank. Delivers customer service at the highest levels to both internal and external customers, which includes performing research and resolving account/customer issues. Works closely with commercial bankers, and provides telephone and in-person service to commercial banking customers with the largest and... most complex accounts.
Job Duties and Responsibilities:
• Works closely with commercial bankers to assist with loans by obtaining financial data, drafting letters and agreements, clearing exceptions, and obtaining collateral documentation. Coordinates with CPA's, attorneys, insurance agents, etc. of assigned clients to resolve specific exceptions and transactional issues.
• Coordinates the preparation of required loan documentation via worksheets; reviews loan documentation; coordinates execution of loan documents; coordinates booking of renewal loan documents; clears loan exceptions.
• Responsible for supporting one or more commercial bankers with large and complex loan portfolios by assisting in the management of customer relationships involving the most complex accounts by processing transactions, renewing loans, resolving account/customer issues and providing various other administrative support. Performs functions using a variety of banking and lending system applications.
• Serves as first point of contact for commercial customers; primary contact for all customer service issues.
• Reviews all loan documents to ensure documentation is approved and in compliance with regulations and company policy; maintains knowledge of current lending policies, procedures and regulations. Attends and completes all necessary training.
• Responsible for the monitoring and maintenance of multiple reports; keeps the commercial banker(s) apprised of any issues/problems that may arise and need attention.
• Utilizes advanced knowledge of banking products and services to identify and refer cross-sell opportunities.
• Assists commercial bankers manage the deposit relationship and related services, i.e. wires, account set up, NSF management, approvals, signatures, etc. May monitor overdrafts and refer to commercial banker for a decision. May assist clients with draws, transfers and loan payments with appropriate authorization.
• May monitor past due reports; coordinates with designated individuals to collect past due principal and interest payments to ensure payment. May review past due report monthly and alert commercial banker on the status of past dues and any pending issues.
• May orient, train, assign, and review the work of lower level commercial support staff.
• May be responsible for initiation, processing and balancing letters of credit.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education:
• High School Diploma
Minimum Experience:
• Six (6) years job specific banking experience
Required Knowledge, Skills, & Abilities:
• In-depth operational knowledge of loan documentation
• General knowledge of financial statement analysis
• In-depth operational knowledge of treasury services, merchant services, card services, asset based lending, international and domestic letters of credit, and securities, etc.
• Background in planning workflow and holding others accountable for meeting production and deadline expectations
• Ability to balance administrative functions and meet service expectations
• Effective written and oral communication skills
• Effective organizational skills
• Excellent customer service skills
• Advanced working knowledge of word processing and spreadsheet applications
Preferred Knowledge, Skills, & Abilities:
• Associate's degree Show more details...
Provides administrative and operational support to the commercial area of the bank. Delivers customer service at the highest levels to both internal and external customers, which includes performing research and resolving account/customer issues. Works closely with commercial bankers, and provides telephone and in-person service to commercial banking customers with the largest and... most complex accounts.
Job Duties and Responsibilities:
• Works closely with commercial bankers to assist with loans by obtaining financial data, drafting letters and agreements, clearing exceptions, and obtaining collateral documentation. Coordinates with CPA's, attorneys, insurance agents, etc. of assigned clients to resolve specific exceptions and transactional issues.
• Coordinates the preparation of required loan documentation via worksheets; reviews loan documentation; coordinates execution of loan documents; coordinates booking of renewal loan documents; clears loan exceptions.
• Responsible for supporting one or more commercial bankers with large and complex loan portfolios by assisting in the management of customer relationships involving the most complex accounts by processing transactions, renewing loans, resolving account/customer issues and providing various other administrative support. Performs functions using a variety of banking and lending system applications.
• Serves as first point of contact for commercial customers; primary contact for all customer service issues.
• Reviews all loan documents to ensure documentation is approved and in compliance with regulations and company policy; maintains knowledge of current lending policies, procedures and regulations. Attends and completes all necessary training.
• Responsible for the monitoring and maintenance of multiple reports; keeps the commercial banker(s) apprised of any issues/problems that may arise and need attention.
• Utilizes advanced knowledge of banking products and services to identify and refer cross-sell opportunities.
• Assists commercial bankers manage the deposit relationship and related services, i.e. wires, account set up, NSF management, approvals, signatures, etc. May monitor overdrafts and refer to commercial banker for a decision. May assist clients with draws, transfers and loan payments with appropriate authorization.
• May monitor past due reports; coordinates with designated individuals to collect past due principal and interest payments to ensure payment. May review past due report monthly and alert commercial banker on the status of past dues and any pending issues.
• May orient, train, assign, and review the work of lower level commercial support staff.
• May be responsible for initiation, processing and balancing letters of credit.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education:
• High School Diploma
Minimum Experience:
• Six (6) years job specific banking experience
Required Knowledge, Skills, & Abilities:
• In-depth operational knowledge of loan documentation
• General knowledge of financial statement analysis
• In-depth operational knowledge of treasury services, merchant services, card services, asset based lending, international and domestic letters of credit, and securities, etc.
• Background in planning workflow and holding others accountable for meeting production and deadline expectations
• Ability to balance administrative functions and meet service expectations
• Effective written and oral communication skills
• Effective organizational skills
• Excellent customer service skills
• Advanced working knowledge of word processing and spreadsheet applications
Preferred Knowledge, Skills, & Abilities:
• Associate's degree Show more details...
via Synovus Job Opportunities
posted_at: 2 days agoschedule_type: Full-time
Job Summary:
The director provides the vision and leadership for developing, implementing, and integrating information technology solutions into the Synovus environment, as well as, supports these initiatives in a HANDS-ON manner to ensure a smooth and effective running of the extended IT infrastructure. Responsible for planning, directing, and coordinating activities pertaining to technology... solution delivery. Ensures that deliverables are accomplished
Job Summary:
The director provides the vision and leadership for developing, implementing, and integrating information technology solutions into the Synovus environment, as well as, supports these initiatives in a HANDS-ON manner to ensure a smooth and effective running of the extended IT infrastructure. Responsible for planning, directing, and coordinating activities pertaining to technology... solution delivery. Ensures that deliverables are accomplished and in line with business objectives. Analyzes the needs of different business units and uses technical knowledge to help determine alternative technical solutions to meet business objectives by modifying existing or developing an IT strategy and the related activities needed to execute. Ensures the overall alignment of the departmental IT activities to the business needs and advises the business on technology regarding overall goals.
Job Duties and Responsibilities:
• Partners with IT Leadership, business unit leaders, external partners and suppliers to leverage technology to enhance business operations.
• Implements business system plans; direct the development, release, and maintenance of company business application and process control systems and/or assumes infrastructure support leadership.
• Stays abreast of industry, regulatory and company changes and/or trends as they relate to financial services, information management, information security, technological standards and trends, and IT efficiencies; proactively assesses the present and future impact to the enterprise and ensure support planning is conducted; works with key stakeholders to develop and execute a business contingency plan that provides for prompt, efficient and seamless responses, to include strong communication and action plans that assures the company remains in compliance. Keeps the assigned executives informed.
• Defines and communicates assigned technology architecture.
• As an IT leader, the director must have the ability to inspire commitment across the assigned technology unit; this includes but is not limited to: developing and communicating logical and convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives; building diverse, high-performing teams that accomplish organizational change, goals, and priorities; ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways; serves as an advocate for proactive planning and continuous improvement; sets and communicates clear and aligned goals, monitors progress, and accepts accountability.
• Promotes ethics and compliance; builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance within own organization. Ensures enterprise leaders receive the communication and instruction needed to act in accordance with established policies and procedures. Promotes reputation and social responsibility; seeks out and maintains external relationships and alliances, strengthening the organization's impact on and reputation in the community.
• Oversees the functional activities of the assigned IT functions. Creates teams for facilitating effective communication of available skills, information, and knowledge throughout the enterprise. Analyzes enterprise program requirements and anticipates staffing resources needed to meet objectives. Provides leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Company's policies and applicable laws. Responsible for interviewing, hiring, planning, assigning and/or directing work, appraising performance, disciplining team members and resolving problems. Works with the Human Resources Department to resolve more complex team member-related issues. Develops and acquires talent.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Perform other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Required Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field. Master's Degree is preferred.
Required Experience: 10+ years of IT and business/industry work experience to include the development, implementation, integration and maintenance technology solutions across multiple hardware and software application and infrastructure platforms. 4+ years of experience in managing multiple, medium to large cross-functional teams and projects.
Required Knowledge, Skills, & Abilities:
• Applicant should have 5-10 years experience with 24x7 Production Support and Incident Management oversight
• Knowledge of a variety of technology solutions, products, services, standards, and best practices.
• Understands technology architecture with in-depth hands on experience in at least one area of technology
• Knowledge of information technology development strategies.
• Exceptional project management skills and the ability to organize, plan, execute large-scale projects.
• Exceptional verbal and written communication skills.
• Exceptional analytical, problem-solving, and conceptual skills
• Strong teamwork and interpersonal skills, and the ability to communicate and persuade business unit leaders.
• Ability to analyze project and business needs and determine resources needed to meet objectives.
• Ability to lead dynamically and energize multi-discipline work teams to learn and apply new skills/techniques to respond to business needs.
#LI-SR1
#LI-Remote Show more details...
The director provides the vision and leadership for developing, implementing, and integrating information technology solutions into the Synovus environment, as well as, supports these initiatives in a HANDS-ON manner to ensure a smooth and effective running of the extended IT infrastructure. Responsible for planning, directing, and coordinating activities pertaining to technology... solution delivery. Ensures that deliverables are accomplished and in line with business objectives. Analyzes the needs of different business units and uses technical knowledge to help determine alternative technical solutions to meet business objectives by modifying existing or developing an IT strategy and the related activities needed to execute. Ensures the overall alignment of the departmental IT activities to the business needs and advises the business on technology regarding overall goals.
Job Duties and Responsibilities:
• Partners with IT Leadership, business unit leaders, external partners and suppliers to leverage technology to enhance business operations.
• Implements business system plans; direct the development, release, and maintenance of company business application and process control systems and/or assumes infrastructure support leadership.
• Stays abreast of industry, regulatory and company changes and/or trends as they relate to financial services, information management, information security, technological standards and trends, and IT efficiencies; proactively assesses the present and future impact to the enterprise and ensure support planning is conducted; works with key stakeholders to develop and execute a business contingency plan that provides for prompt, efficient and seamless responses, to include strong communication and action plans that assures the company remains in compliance. Keeps the assigned executives informed.
• Defines and communicates assigned technology architecture.
• As an IT leader, the director must have the ability to inspire commitment across the assigned technology unit; this includes but is not limited to: developing and communicating logical and convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives; building diverse, high-performing teams that accomplish organizational change, goals, and priorities; ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways; serves as an advocate for proactive planning and continuous improvement; sets and communicates clear and aligned goals, monitors progress, and accepts accountability.
• Promotes ethics and compliance; builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance within own organization. Ensures enterprise leaders receive the communication and instruction needed to act in accordance with established policies and procedures. Promotes reputation and social responsibility; seeks out and maintains external relationships and alliances, strengthening the organization's impact on and reputation in the community.
• Oversees the functional activities of the assigned IT functions. Creates teams for facilitating effective communication of available skills, information, and knowledge throughout the enterprise. Analyzes enterprise program requirements and anticipates staffing resources needed to meet objectives. Provides leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Company's policies and applicable laws. Responsible for interviewing, hiring, planning, assigning and/or directing work, appraising performance, disciplining team members and resolving problems. Works with the Human Resources Department to resolve more complex team member-related issues. Develops and acquires talent.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Perform other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Required Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field. Master's Degree is preferred.
Required Experience: 10+ years of IT and business/industry work experience to include the development, implementation, integration and maintenance technology solutions across multiple hardware and software application and infrastructure platforms. 4+ years of experience in managing multiple, medium to large cross-functional teams and projects.
Required Knowledge, Skills, & Abilities:
• Applicant should have 5-10 years experience with 24x7 Production Support and Incident Management oversight
• Knowledge of a variety of technology solutions, products, services, standards, and best practices.
• Understands technology architecture with in-depth hands on experience in at least one area of technology
• Knowledge of information technology development strategies.
• Exceptional project management skills and the ability to organize, plan, execute large-scale projects.
• Exceptional verbal and written communication skills.
• Exceptional analytical, problem-solving, and conceptual skills
• Strong teamwork and interpersonal skills, and the ability to communicate and persuade business unit leaders.
• Ability to analyze project and business needs and determine resources needed to meet objectives.
• Ability to lead dynamically and energize multi-discipline work teams to learn and apply new skills/techniques to respond to business needs.
#LI-SR1
#LI-Remote Show more details...
via Synovus Job Opportunities
posted_at: 2 days agoschedule_type: Full-time
Job Summary:
Leads and develops a high performing team and is accountable for assigned retail market and portfolio. Identifies small business lending and deposit solutions to add value to clients and prospects, delivers customer service that differentiates Synovus from competitors, networks and gives back to the community, and runs an operationally sound branch while learning best practices... through training, coaching and mentors. Works closely
Job Summary:
Leads and develops a high performing team and is accountable for assigned retail market and portfolio. Identifies small business lending and deposit solutions to add value to clients and prospects, delivers customer service that differentiates Synovus from competitors, networks and gives back to the community, and runs an operationally sound branch while learning best practices... through training, coaching and mentors. Works closely with and assists senior level Retail Market Managers with business development efforts, primarily in small business lending, deposit acquisition, and customer retention. Builds personal relationships with customers, prospects and team members and is passionate about strengthening the community as a market leader. Coaches and develops team to expand and develop customer relationships while remaining focused on providing an exceptional customer experience. Executes corporate and market-based sales and marketing strategies. Models Synovus' culture and values. Ensures operational integrity by serving as the first line of defense with regard to preventing fraud and mitigating risk.
Job Duties and Responsibilities:
• Manages functions and team members of a small full service branch. Ensures overall branch success, including branch profitability, sales, customer experience, and team development. Creates, maintains and carries out the branch business plan and sales activity plan.
• Owns the customer experience within the branch taking immediate action to resolve customer issues. Ensures ethical practices are followed in all activities related to the branch including operations, customer treatment and overall sales and referral activities.
• Learns techniques and begins to coach and develop branch personnel in assessing customer needs and maximizing sales opportunities through direct sales and referrals to business partners within other areas of the company.
• Begins to develop and maintain a quality, diversified loan portfolio, including various types of loan programs such as consumer, small business and real estate. May delegate the majority of consumer lending activities to branch sales team.
• Participates in outside calling activities to small business owners. Collaborates with business partners such as private wealth, financial planning, commercial banking and other line-of-business segments to strategize and develop comprehensive banking relationships.
• Uses sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence. Serves as the primary contact for small business relationships within designated market.
• Establishes and maintains relationships with community based organizations and actively serves in a leadership capacity in support of bank goals and programs. Establishes and maintains a strong sense of community within the branch.
• Protects the assets of the bank by aggressively managing credit quality and minimizing losses. Reviews risk management reports and coaches team on risk-related and/or quality issues. Maintains prescribed security controls to protect the facility against criminal and fraudulent operations and unnecessary risks of exposure.
• Ensures the operational integrity of the branch and ensures team compliance with bank regulations, policies and procedures. Keeps abreast of changes in federal and state banking regulations. Partners with Regional Operations Manager to address operational concerns.
• Communicates key information to the branch team regarding changes to bank policies, procedures, products and services. Provides coaching and training to team members regarding the introduction or referral of products and services to customers.
• Models Synovus' culture and values in everyday interactions with team members, customers and business partners. Promotes a positive work culture by increasing and supporting team member engagement and develops strategies that reinforce Synovus' culture and values.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education:
Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience.
Minimum Experience:
• One year of relevant sales and customer service experience with Bachelor's degree in finance/business related field; or five years banking, outside sales or sales management experience in a goal-oriented environment in lieu of a degree (years of experience may be reduced by years of post-secondary education completed).
Certification(s):
• This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check
Required Knowledge, Skills, & Abilities:
• Organizational and time management skills, with the ability to provide leadership, supervision and training
• Strong customer service skills
• Ability to coach, inspire, develop and lead a team to achieve results
• Ability to continually support team members through individual development plans
• Strong listening skills and a positive communicator
• Aptitude for effective problem-solving
• Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
• Knowledge of state and federal banking compliance regulations
• Knowledge of branch banking and operational functions, bank services and products, and related policies and procedures
• Knowledge of banking products including lending, deposits and investment areas
• Knowledge of consumer and small business lending, underwriting activities, and applicable terminology
• Recipient of sales awards
• Leadership roles within community, such as local chamber or non-profit boards Show more details...
Leads and develops a high performing team and is accountable for assigned retail market and portfolio. Identifies small business lending and deposit solutions to add value to clients and prospects, delivers customer service that differentiates Synovus from competitors, networks and gives back to the community, and runs an operationally sound branch while learning best practices... through training, coaching and mentors. Works closely with and assists senior level Retail Market Managers with business development efforts, primarily in small business lending, deposit acquisition, and customer retention. Builds personal relationships with customers, prospects and team members and is passionate about strengthening the community as a market leader. Coaches and develops team to expand and develop customer relationships while remaining focused on providing an exceptional customer experience. Executes corporate and market-based sales and marketing strategies. Models Synovus' culture and values. Ensures operational integrity by serving as the first line of defense with regard to preventing fraud and mitigating risk.
Job Duties and Responsibilities:
• Manages functions and team members of a small full service branch. Ensures overall branch success, including branch profitability, sales, customer experience, and team development. Creates, maintains and carries out the branch business plan and sales activity plan.
• Owns the customer experience within the branch taking immediate action to resolve customer issues. Ensures ethical practices are followed in all activities related to the branch including operations, customer treatment and overall sales and referral activities.
• Learns techniques and begins to coach and develop branch personnel in assessing customer needs and maximizing sales opportunities through direct sales and referrals to business partners within other areas of the company.
• Begins to develop and maintain a quality, diversified loan portfolio, including various types of loan programs such as consumer, small business and real estate. May delegate the majority of consumer lending activities to branch sales team.
• Participates in outside calling activities to small business owners. Collaborates with business partners such as private wealth, financial planning, commercial banking and other line-of-business segments to strategize and develop comprehensive banking relationships.
• Uses sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence. Serves as the primary contact for small business relationships within designated market.
• Establishes and maintains relationships with community based organizations and actively serves in a leadership capacity in support of bank goals and programs. Establishes and maintains a strong sense of community within the branch.
• Protects the assets of the bank by aggressively managing credit quality and minimizing losses. Reviews risk management reports and coaches team on risk-related and/or quality issues. Maintains prescribed security controls to protect the facility against criminal and fraudulent operations and unnecessary risks of exposure.
• Ensures the operational integrity of the branch and ensures team compliance with bank regulations, policies and procedures. Keeps abreast of changes in federal and state banking regulations. Partners with Regional Operations Manager to address operational concerns.
• Communicates key information to the branch team regarding changes to bank policies, procedures, products and services. Provides coaching and training to team members regarding the introduction or referral of products and services to customers.
• Models Synovus' culture and values in everyday interactions with team members, customers and business partners. Promotes a positive work culture by increasing and supporting team member engagement and develops strategies that reinforce Synovus' culture and values.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education:
Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience.
Minimum Experience:
• One year of relevant sales and customer service experience with Bachelor's degree in finance/business related field; or five years banking, outside sales or sales management experience in a goal-oriented environment in lieu of a degree (years of experience may be reduced by years of post-secondary education completed).
Certification(s):
• This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check
Required Knowledge, Skills, & Abilities:
• Organizational and time management skills, with the ability to provide leadership, supervision and training
• Strong customer service skills
• Ability to coach, inspire, develop and lead a team to achieve results
• Ability to continually support team members through individual development plans
• Strong listening skills and a positive communicator
• Aptitude for effective problem-solving
• Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
• Knowledge of state and federal banking compliance regulations
• Knowledge of branch banking and operational functions, bank services and products, and related policies and procedures
• Knowledge of banking products including lending, deposits and investment areas
• Knowledge of consumer and small business lending, underwriting activities, and applicable terminology
• Recipient of sales awards
• Leadership roles within community, such as local chamber or non-profit boards Show more details...
via Synovus Job Opportunities
posted_at: 3 days agoschedule_type: Full-time
Job Summary:
Manages all functions, staff and daily operations of a full service branch including accountability for the growth of assigned retail market and portfolio. Oversees and is actively involved with business development efforts, primarily in small business lending, deposit acquisition, and customer retention. Builds personal relationships with customers, prospects and team members and... is passionate about strengthening the community as
Job Summary:
Manages all functions, staff and daily operations of a full service branch including accountability for the growth of assigned retail market and portfolio. Oversees and is actively involved with business development efforts, primarily in small business lending, deposit acquisition, and customer retention. Builds personal relationships with customers, prospects and team members and... is passionate about strengthening the community as a market leader. Coaches and develops team to expand and develop customer relationships while remaining focused on providing an exceptional customer experience. Executes corporate and market-based sales and marketing strategies. Hires and builds an effective branch team and models Synovus' culture and values. Ensures operational integrity by serving as the first line of defense with regard to preventing fraud and mitigating risk.
Job Duties and Responsibilities:
• Manages functions and team members of a full service branch. Ensures overall branch success, including branch profitability, sales, customer experience, and team development. Creates, maintains and carries out the branch business plan and sales activity plan.
• Owns the customer experience within the branch taking immediate action to resolve customer issues. Ensures ethical practices are followed in all activities related to the branch including operations, customer treatment and overall sales and referral activities.
• Develops and maintains a quality, diversified loan portfolio, including various types of loan programs such as consumer, small business and real estate. Ensures effective and timely management of loan portfolio including working all loan renewals, collateral exceptions, past due accounts and taking appropriate action on trouble loans. Delegates the majority of consumer lending activities to branch sales team.
• Manages and participates in outside calling activities to small business owners. Collaborates with business partners such as private wealth, financial planning, commercial banking and other line-of-business segments to strategize and develop comprehensive banking relationships.
• Uses sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence. Serves as the primary contact for small business relationships within designated market.
• Establishes and maintains relationships with community based organizations and actively serves in a leadership capacity in support of bank goals and programs. Establishes and maintains a strong sense of community within the branch.
• Protects the assets of the bank by aggressively managing credit quality and minimizing losses. Reviews risk management reports and coaches team on risk-related and/or quality issues. Maintains prescribed security controls to protect the facility against criminal and fraudulent operations and unnecessary risks of exposure.
• Ensures the operational integrity of the branch and ensures team compliance with bank regulations, policies and procedures. Keeps abreast of changes in federal and state banking regulations and ensures that changes are implemented in a timely fashion. Partners with Regional Operations Manager to address operational concerns.
• Communicates key information to the branch team regarding changes to bank policies, procedures, products and services. Provides coaching and training to team members regarding the introduction or referral of products and services to customers.
• Models Synovus' culture and values in everyday interactions with team members, customers and business partners. Promotes a positive work culture by increasing and supporting team member engagement and develops strategies that reinforce Synovus' culture and values.
• Manages coaching, development and performance of team members. Supports team members by maintaining openness and approachability and engaging with each team member individually to understand how to most effectively motivate.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education:
• Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience.
Minimum Experience:
• Two years of experience managing a branch or department in the financial service industry of similar scope and scale with an outside business development focus and proficiency in small business lending;
OR One year experience in managing a branch and successful completion of the Ignite Program;
Or two years experience in an outside business development lending role within banking, such as a business banker or private banker. Experience managing a team and portfolio with loans and deposits is required.
Certification(s):
• This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check.
Required Knowledge, Skills, & Abilities:
• Knowledge of state and federal banking compliance regulations
• Knowledge of branch banking and operational functions, bank services and products, and related policies and procedures
• Knowledge of banking products including lending, deposits and investment areas
• Knowledge of consumer and small business lending, underwriting activities, and applicable terminology
• Organizational and time management skills, with the ability to provide leadership, supervision and training
• Strong customer service skills
• Ability to coach, inspire, develop and lead a team to achieve results
• Ability to continually support team members through individual development plans
• Strong listening skills and a positive communicator
• Aptitude for effective problem-solving
• Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
• Recipient of sales awards
• Leadership roles within community, such as local chamber or non-profit boards Show more details...
Manages all functions, staff and daily operations of a full service branch including accountability for the growth of assigned retail market and portfolio. Oversees and is actively involved with business development efforts, primarily in small business lending, deposit acquisition, and customer retention. Builds personal relationships with customers, prospects and team members and... is passionate about strengthening the community as a market leader. Coaches and develops team to expand and develop customer relationships while remaining focused on providing an exceptional customer experience. Executes corporate and market-based sales and marketing strategies. Hires and builds an effective branch team and models Synovus' culture and values. Ensures operational integrity by serving as the first line of defense with regard to preventing fraud and mitigating risk.
Job Duties and Responsibilities:
• Manages functions and team members of a full service branch. Ensures overall branch success, including branch profitability, sales, customer experience, and team development. Creates, maintains and carries out the branch business plan and sales activity plan.
• Owns the customer experience within the branch taking immediate action to resolve customer issues. Ensures ethical practices are followed in all activities related to the branch including operations, customer treatment and overall sales and referral activities.
• Develops and maintains a quality, diversified loan portfolio, including various types of loan programs such as consumer, small business and real estate. Ensures effective and timely management of loan portfolio including working all loan renewals, collateral exceptions, past due accounts and taking appropriate action on trouble loans. Delegates the majority of consumer lending activities to branch sales team.
• Manages and participates in outside calling activities to small business owners. Collaborates with business partners such as private wealth, financial planning, commercial banking and other line-of-business segments to strategize and develop comprehensive banking relationships.
• Uses sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence. Serves as the primary contact for small business relationships within designated market.
• Establishes and maintains relationships with community based organizations and actively serves in a leadership capacity in support of bank goals and programs. Establishes and maintains a strong sense of community within the branch.
• Protects the assets of the bank by aggressively managing credit quality and minimizing losses. Reviews risk management reports and coaches team on risk-related and/or quality issues. Maintains prescribed security controls to protect the facility against criminal and fraudulent operations and unnecessary risks of exposure.
• Ensures the operational integrity of the branch and ensures team compliance with bank regulations, policies and procedures. Keeps abreast of changes in federal and state banking regulations and ensures that changes are implemented in a timely fashion. Partners with Regional Operations Manager to address operational concerns.
• Communicates key information to the branch team regarding changes to bank policies, procedures, products and services. Provides coaching and training to team members regarding the introduction or referral of products and services to customers.
• Models Synovus' culture and values in everyday interactions with team members, customers and business partners. Promotes a positive work culture by increasing and supporting team member engagement and develops strategies that reinforce Synovus' culture and values.
• Manages coaching, development and performance of team members. Supports team members by maintaining openness and approachability and engaging with each team member individually to understand how to most effectively motivate.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education:
• Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience.
Minimum Experience:
• Two years of experience managing a branch or department in the financial service industry of similar scope and scale with an outside business development focus and proficiency in small business lending;
OR One year experience in managing a branch and successful completion of the Ignite Program;
Or two years experience in an outside business development lending role within banking, such as a business banker or private banker. Experience managing a team and portfolio with loans and deposits is required.
Certification(s):
• This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check.
Required Knowledge, Skills, & Abilities:
• Knowledge of state and federal banking compliance regulations
• Knowledge of branch banking and operational functions, bank services and products, and related policies and procedures
• Knowledge of banking products including lending, deposits and investment areas
• Knowledge of consumer and small business lending, underwriting activities, and applicable terminology
• Organizational and time management skills, with the ability to provide leadership, supervision and training
• Strong customer service skills
• Ability to coach, inspire, develop and lead a team to achieve results
• Ability to continually support team members through individual development plans
• Strong listening skills and a positive communicator
• Aptitude for effective problem-solving
• Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
• Recipient of sales awards
• Leadership roles within community, such as local chamber or non-profit boards Show more details...
via Synovus Job Opportunities
posted_at: 4 days agoschedule_type: Full-time
Job Summary:
Provides sales and administrative support to one or more Financial Consultants. Responds to client inquiries (verbally or in writing), provides quotes, monitors accounts, and enters trades as requested. Performs client servicing and records administration. Assists with new business initiatives as assigned. Functions as part of a larger team dedicated to achieving overall sales... goals.
Job Duties and Responsibilities:
• Provides daily
Job Summary:
Provides sales and administrative support to one or more Financial Consultants. Responds to client inquiries (verbally or in writing), provides quotes, monitors accounts, and enters trades as requested. Performs client servicing and records administration. Assists with new business initiatives as assigned. Functions as part of a larger team dedicated to achieving overall sales... goals.
Job Duties and Responsibilities:
• Provides daily administrative support for one or more assigned Financial Consultants. Processes all incoming business with follow-up to Financial Consultant and dealer or client as needed. Processes trade orders and executes client trade requests.
• Provides direct support to Financial Consultants by responding to client inquiries, processing new accounts, obtaining necessary account documents, resolving inquires, and processing account transfers.
• Processes orders for existing clients and answers questions regarding Synovus' products and services.
• Performs all clerical and administrative tasks, including the preparation and processing of correspondence and communications. Prepares various reports and daily filing of client information.
• Communicates daily with clients providing trade settlement information, coordinating the payment and delivery of funds, providing portfolio information and other requests. Schedules all appointments and prepares materials for client meetings and seminars.
• Creates reports for Financial Consultants regarding market conditions, sales results, and team earnings as requested. Organizes and updates product information.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education: Bachelor's degree OR an equivalent combination of education and experience.
Minimum Experience: Two years of sales support experience in the financial services industry.
Required Knowledge, Skills, & Abilities:
• Knowledge of securities compliance.
• Proficiency using Microsoft Office software products.
• Certification(s): Series 7 and 63 or 65 or 66 licenses Show more details...
Provides sales and administrative support to one or more Financial Consultants. Responds to client inquiries (verbally or in writing), provides quotes, monitors accounts, and enters trades as requested. Performs client servicing and records administration. Assists with new business initiatives as assigned. Functions as part of a larger team dedicated to achieving overall sales... goals.
Job Duties and Responsibilities:
• Provides daily administrative support for one or more assigned Financial Consultants. Processes all incoming business with follow-up to Financial Consultant and dealer or client as needed. Processes trade orders and executes client trade requests.
• Provides direct support to Financial Consultants by responding to client inquiries, processing new accounts, obtaining necessary account documents, resolving inquires, and processing account transfers.
• Processes orders for existing clients and answers questions regarding Synovus' products and services.
• Performs all clerical and administrative tasks, including the preparation and processing of correspondence and communications. Prepares various reports and daily filing of client information.
• Communicates daily with clients providing trade settlement information, coordinating the payment and delivery of funds, providing portfolio information and other requests. Schedules all appointments and prepares materials for client meetings and seminars.
• Creates reports for Financial Consultants regarding market conditions, sales results, and team earnings as requested. Organizes and updates product information.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Minimum Education: Bachelor's degree OR an equivalent combination of education and experience.
Minimum Experience: Two years of sales support experience in the financial services industry.
Required Knowledge, Skills, & Abilities:
• Knowledge of securities compliance.
• Proficiency using Microsoft Office software products.
• Certification(s): Series 7 and 63 or 65 or 66 licenses Show more details...
via Synovus Job Opportunities
posted_at: 2 days agoschedule_type: Full-time
Job Summary
Utilizes a broad set of data analysis and data visualization techniques in order to conduct financial analysis of the enterprise's financial performance in support of an effective accounting/finance function. Produces financial reports in one or more areas of the bank. Analyzes trends and makes recommendation as requested...
Job Duties and Responsibilities
• Conducts highly complex technical analyses of the enterprise's financial performance
Job Summary
Utilizes a broad set of data analysis and data visualization techniques in order to conduct financial analysis of the enterprise's financial performance in support of an effective accounting/finance function. Produces financial reports in one or more areas of the bank. Analyzes trends and makes recommendation as requested...
Job Duties and Responsibilities
• Conducts highly complex technical analyses of the enterprise's financial performance and produces balance sheet and income forecasting information in support of an effective accounting/finance function. Develops efficiencies to enhance the accounting/finance function of the Bank.
• Works with business units to create financial models designed to continue the company's transformation to an assumption based budgeting/forecasting process. Support the transition to an assumption-based budgeting/forecasting mode
• Partner with Businesses & Finance Managers to provide relevant, thoughtful, and timely analysis while adjusting to the changing priorities and deadlines of business partners.
• Continuously challenges and enhances existing analytical frameworks and financial processes with the goal of improving effectiveness and efficiency to maximize Finance's impact on business execution and strategy.
• Analyzes trends in sales, finance or other related areas of interest. Researches and analyzes rates of return, deprecation, investments and other financial indicators. Provides findings and recommendations to management.
• Participates in performing specialized financial or planning functions such as reporting, budgeting and analysis. Prepares, maintains, analyzes and reports on organizational, business unit or departmental budgets as requested.
• Conducts complex analyses and determines various input assumptions for financial forecasts, including loan and deposit portfolio analytics, non-interest income, and non-interest expense.
• Analyzes results of corporate Funds Transfer Pricing (FTP) methodologies on various cost center, product, and relationship profitability models and ensure alignment with corporate goals. Reconciles actual and forecasted results. Understand root causes of variances and modifies models to improve future forecasting.
• Conducts analyses used in partnering with business units to increase shareholder value by identifying net income opportunities and developing financial methodologies and tools for use in loan and deposit pricing, budgeting, and planning.
• May cross train with others within Finance, as appropriate.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
• Bachelor's Degree in Business Administration, Finance, Accounting, or related field. Master of Business Administration (MBA) Degree is preferred and may be used in lieu of two years of the experience requirement
Minimum Experience:
• Five years of financial analysis experience or an equivalent combination of education and experience.
Required Knowledge, Skills, & Abilities:
• High proficiency using SQL, SAS, Python, R, Alteryx or other related advanced analytical tools for retrieving and transforming data.
• High proficiency using Power BI, Tableau, QlikView or other advanced dashboarding tools.
• Navigates complex relational databases to integrate and analysis data across the company.
• Strong problem solving and innovative analytical skills with ability to work independently and in a team environment.
• Data visualization and presentation skills with ability to translate outcomes into business opportunities.
• Ability to use data to tell a story visually and chronologically.
• Eager to learn new and advanced analytical techniques, systems, data and techniques.
• Project management skills and the ability to work on multiple priorities simultaneously.
• Skill in engaging non-technical clients, understanding business needs and opportunities and communication in a clear and concise manner.
• Skill in communicating technical subject matter to senior management.
• Good verbal and written communication skills and the ability to communicate effectively with co-workers on various levels.
• Proficiency using Microsoft Excel and other MS Office products.
Preferred Knowledge, Skills, & Abilities:
• Excellent attention to detail, especially with respect to validating work back to sources of truth
• Knowledge of programmatic data modeling techniques using relational databases for data visualization platforms (Power BI, Tableau, QlickView)
• GiHub/TFS/version controlling experience.
• Job related experience in the financial services industry
• General understanding of the impact that various economic and interest rate environments have on the financial performance and products within a mid-size regional bank.
• Knowledge of enterprises planning systems and relationship pricing models.
#LI-CW1
#LI-Hybrid Show more details...
Utilizes a broad set of data analysis and data visualization techniques in order to conduct financial analysis of the enterprise's financial performance in support of an effective accounting/finance function. Produces financial reports in one or more areas of the bank. Analyzes trends and makes recommendation as requested...
Job Duties and Responsibilities
• Conducts highly complex technical analyses of the enterprise's financial performance and produces balance sheet and income forecasting information in support of an effective accounting/finance function. Develops efficiencies to enhance the accounting/finance function of the Bank.
• Works with business units to create financial models designed to continue the company's transformation to an assumption based budgeting/forecasting process. Support the transition to an assumption-based budgeting/forecasting mode
• Partner with Businesses & Finance Managers to provide relevant, thoughtful, and timely analysis while adjusting to the changing priorities and deadlines of business partners.
• Continuously challenges and enhances existing analytical frameworks and financial processes with the goal of improving effectiveness and efficiency to maximize Finance's impact on business execution and strategy.
• Analyzes trends in sales, finance or other related areas of interest. Researches and analyzes rates of return, deprecation, investments and other financial indicators. Provides findings and recommendations to management.
• Participates in performing specialized financial or planning functions such as reporting, budgeting and analysis. Prepares, maintains, analyzes and reports on organizational, business unit or departmental budgets as requested.
• Conducts complex analyses and determines various input assumptions for financial forecasts, including loan and deposit portfolio analytics, non-interest income, and non-interest expense.
• Analyzes results of corporate Funds Transfer Pricing (FTP) methodologies on various cost center, product, and relationship profitability models and ensure alignment with corporate goals. Reconciles actual and forecasted results. Understand root causes of variances and modifies models to improve future forecasting.
• Conducts analyses used in partnering with business units to increase shareholder value by identifying net income opportunities and developing financial methodologies and tools for use in loan and deposit pricing, budgeting, and planning.
• May cross train with others within Finance, as appropriate.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
• Bachelor's Degree in Business Administration, Finance, Accounting, or related field. Master of Business Administration (MBA) Degree is preferred and may be used in lieu of two years of the experience requirement
Minimum Experience:
• Five years of financial analysis experience or an equivalent combination of education and experience.
Required Knowledge, Skills, & Abilities:
• High proficiency using SQL, SAS, Python, R, Alteryx or other related advanced analytical tools for retrieving and transforming data.
• High proficiency using Power BI, Tableau, QlikView or other advanced dashboarding tools.
• Navigates complex relational databases to integrate and analysis data across the company.
• Strong problem solving and innovative analytical skills with ability to work independently and in a team environment.
• Data visualization and presentation skills with ability to translate outcomes into business opportunities.
• Ability to use data to tell a story visually and chronologically.
• Eager to learn new and advanced analytical techniques, systems, data and techniques.
• Project management skills and the ability to work on multiple priorities simultaneously.
• Skill in engaging non-technical clients, understanding business needs and opportunities and communication in a clear and concise manner.
• Skill in communicating technical subject matter to senior management.
• Good verbal and written communication skills and the ability to communicate effectively with co-workers on various levels.
• Proficiency using Microsoft Excel and other MS Office products.
Preferred Knowledge, Skills, & Abilities:
• Excellent attention to detail, especially with respect to validating work back to sources of truth
• Knowledge of programmatic data modeling techniques using relational databases for data visualization platforms (Power BI, Tableau, QlickView)
• GiHub/TFS/version controlling experience.
• Job related experience in the financial services industry
• General understanding of the impact that various economic and interest rate environments have on the financial performance and products within a mid-size regional bank.
• Knowledge of enterprises planning systems and relationship pricing models.
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#LI-Hybrid Show more details...
via Synovus Job Opportunities
posted_at: 3 days agoschedule_type: Full-time
Job Summary
Serves as the front-line point of contact for retail branch customers executing activities required to meet sales and service needs of customers and branch goals and objectives. Operates as a multi-functional team member with the ability to process transactions, provide optimum service, and consult in an advisory role to maximize the sales potential of every interaction. Processes... transactions accurately and efficiently while simultaneously
Job Summary
Serves as the front-line point of contact for retail branch customers executing activities required to meet sales and service needs of customers and branch goals and objectives. Operates as a multi-functional team member with the ability to process transactions, provide optimum service, and consult in an advisory role to maximize the sales potential of every interaction. Processes... transactions accurately and efficiently while simultaneously introducing products and services that meet customer needs and encourages customers to expand their relationship with Synovus. Identifies customer needs as well as cross-selling and up-selling opportunities. Expands and retains customer relationships and contributes to the financial growth of the branch. Serves as the first line of defense in preventing fraud and mitigating risk. Demonstrates passion for delighting customers by living the Customer Covenant every day. On average, spends approximately 60% of time performing Teller functions and 40% of time performing Relationship Banker functions. Travel Universal Bankers travel to designated branches based on staffing and scheduling needs performing required Universal Banker duties and responsibilities.
Job Duties and Responsibilities
• Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service. Executes a variety of customer transactions in accordance with applicable policies and procedures, and with a high level of accuracy and efficiency while maximizing the sales potential of every interaction.
• Assists customers with inquiries and provides issue resolution in a professional and composed manner. Thanks each customer for their business and treats every individual as a valued Synovus customer.
• Assists customers with routine inquires regarding account balances and account information. Cashes checks and processes withdrawals, pays out money after verification of signatures and balances. Prepares official checks and money orders. Refers customer to an officer for authorization to cash check when needed.
• Counts, checks and packages coins and currency. Balances cash drawer at the end of the day and reports any discrepancies. Checks the night depository bags and records information. Accepts retail and commercial deposits, verifies cash and endorsements and provides customer with a receipt. Accepts savings deposits and withdrawals, verifies signatures.
• Listens carefully to customers to understand their financial priorities employing a consultative sales approach to proactively identify both consumer and small business customer needs, and to build and deepen relationships by finding customized solutions to meet those needs. Pursues new business using sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence.
• Opens and services accounts. Interviews consumer and small business loan applicants to identify loan opportunities and may process and close loans. Follows established policies and procedures with minimal exceptions. Ensures all operational tasks are completed and all exceptions are cleared in a timely manner.
• Optimizes the customer relationship referring customer to Synovus partners for cross selling opportunities. Promotes and explains Synovus products such as consumer and mortgage loans, IRAs, certificate of deposits, travelers checks and credit cards. Performs proactive outreach to customers and prospects during sales campaigns and promotions. Utilizes the Sales Management system to capture and track referrals.
• Participates in daily kick-off and huddle activities, weekly sales meetings, and sales and training activities. Supports sales campaigns and bank initiatives. Champions products as assigned and shares specific product information and sales tips.
• Understands the bank's security policies and procedures. Assists with branch open and close procedures. Maintains codes, alarm functions, cameras, cash controls and other open and close related activities.
• Reports malfunctions of teller terminal and other equipment used at the teller station. Ensures that the teller stations are properly stocked with forms and other supplies.
• Reads, comprehends and complies with all communications and directives in a timely manner. Follows ethical practices in all activities related to the branch including operations, customer treatment and sales activities. Effectively communicates with leadership and coworkers to promote a positive and collaborative team environment.
• Adheres to Branch Operations Standards, policies and procedures and regulatory guidelines to protect against risk. Maintains a high level of awareness to recognize and report suspected fraud. Follows the business code of conduct including reporting known or suspected violations to the appropriate Company authority in a timely fashion. Completes compliance and other assigned training on time.
• Demonstrates professionalism in appearance, punctuality, and behavior. Maintains a clean, organized work area.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
• High school diploma or equivalent.
Minimum Experience:
• 1+ years of experience in the banking industry including cash handling, sales and customer service;
• OR
• 6 months successful sales experience where defined goals and accountabilities were routinely met and cash handling experience.
• May consider relevant college-related programs in lieu of some, not all job experience.
Certifications:
• This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check.
Required Knowledge, Skills, & Abilities:
• Knowledge of bank operations, policies and procedures and federal bank regulations
• Knowledge of bank products and services
• Strong customer service skills
• Aptitude for consultative selling
• Strong listening and comprehension skills to be able to identify customer financial needs, goals and objectives
• Strong interpersonal skills to establish rapport with customers
• Careful attention to detail with ability to manage time and multi-task
• Mathematical skills
• Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
• Familiarity with Synovus line of business partners including mortgage, private wealth management and merchant services
• Knowledge of consumer lending Show more details...
Serves as the front-line point of contact for retail branch customers executing activities required to meet sales and service needs of customers and branch goals and objectives. Operates as a multi-functional team member with the ability to process transactions, provide optimum service, and consult in an advisory role to maximize the sales potential of every interaction. Processes... transactions accurately and efficiently while simultaneously introducing products and services that meet customer needs and encourages customers to expand their relationship with Synovus. Identifies customer needs as well as cross-selling and up-selling opportunities. Expands and retains customer relationships and contributes to the financial growth of the branch. Serves as the first line of defense in preventing fraud and mitigating risk. Demonstrates passion for delighting customers by living the Customer Covenant every day. On average, spends approximately 60% of time performing Teller functions and 40% of time performing Relationship Banker functions. Travel Universal Bankers travel to designated branches based on staffing and scheduling needs performing required Universal Banker duties and responsibilities.
Job Duties and Responsibilities
• Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service. Executes a variety of customer transactions in accordance with applicable policies and procedures, and with a high level of accuracy and efficiency while maximizing the sales potential of every interaction.
• Assists customers with inquiries and provides issue resolution in a professional and composed manner. Thanks each customer for their business and treats every individual as a valued Synovus customer.
• Assists customers with routine inquires regarding account balances and account information. Cashes checks and processes withdrawals, pays out money after verification of signatures and balances. Prepares official checks and money orders. Refers customer to an officer for authorization to cash check when needed.
• Counts, checks and packages coins and currency. Balances cash drawer at the end of the day and reports any discrepancies. Checks the night depository bags and records information. Accepts retail and commercial deposits, verifies cash and endorsements and provides customer with a receipt. Accepts savings deposits and withdrawals, verifies signatures.
• Listens carefully to customers to understand their financial priorities employing a consultative sales approach to proactively identify both consumer and small business customer needs, and to build and deepen relationships by finding customized solutions to meet those needs. Pursues new business using sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence.
• Opens and services accounts. Interviews consumer and small business loan applicants to identify loan opportunities and may process and close loans. Follows established policies and procedures with minimal exceptions. Ensures all operational tasks are completed and all exceptions are cleared in a timely manner.
• Optimizes the customer relationship referring customer to Synovus partners for cross selling opportunities. Promotes and explains Synovus products such as consumer and mortgage loans, IRAs, certificate of deposits, travelers checks and credit cards. Performs proactive outreach to customers and prospects during sales campaigns and promotions. Utilizes the Sales Management system to capture and track referrals.
• Participates in daily kick-off and huddle activities, weekly sales meetings, and sales and training activities. Supports sales campaigns and bank initiatives. Champions products as assigned and shares specific product information and sales tips.
• Understands the bank's security policies and procedures. Assists with branch open and close procedures. Maintains codes, alarm functions, cameras, cash controls and other open and close related activities.
• Reports malfunctions of teller terminal and other equipment used at the teller station. Ensures that the teller stations are properly stocked with forms and other supplies.
• Reads, comprehends and complies with all communications and directives in a timely manner. Follows ethical practices in all activities related to the branch including operations, customer treatment and sales activities. Effectively communicates with leadership and coworkers to promote a positive and collaborative team environment.
• Adheres to Branch Operations Standards, policies and procedures and regulatory guidelines to protect against risk. Maintains a high level of awareness to recognize and report suspected fraud. Follows the business code of conduct including reporting known or suspected violations to the appropriate Company authority in a timely fashion. Completes compliance and other assigned training on time.
• Demonstrates professionalism in appearance, punctuality, and behavior. Maintains a clean, organized work area.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
• High school diploma or equivalent.
Minimum Experience:
• 1+ years of experience in the banking industry including cash handling, sales and customer service;
• OR
• 6 months successful sales experience where defined goals and accountabilities were routinely met and cash handling experience.
• May consider relevant college-related programs in lieu of some, not all job experience.
Certifications:
• This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check.
Required Knowledge, Skills, & Abilities:
• Knowledge of bank operations, policies and procedures and federal bank regulations
• Knowledge of bank products and services
• Strong customer service skills
• Aptitude for consultative selling
• Strong listening and comprehension skills to be able to identify customer financial needs, goals and objectives
• Strong interpersonal skills to establish rapport with customers
• Careful attention to detail with ability to manage time and multi-task
• Mathematical skills
• Proficiency using Microsoft Office software products
Preferred Knowledge, Skills, & Abilities:
• Familiarity with Synovus line of business partners including mortgage, private wealth management and merchant services
• Knowledge of consumer lending Show more details...
via Synovus Job Opportunities
posted_at: 4 days agoschedule_type: Full-time
Job Summary
Manages and monitors a portfolio of existing Issuing, ISO, and Partner Payments customer portfolios, having a complex degree of difficulty. Underwrites credit requests including new requests, renewals, modifications, and conducts credit monitoring/portfolio management events as the credit expert within the first line of defense. Monitors existing credit on a scheduled basis for... issues or concerns. Works with Retail/Community Risk Management
Job Summary
Manages and monitors a portfolio of existing Issuing, ISO, and Partner Payments customer portfolios, having a complex degree of difficulty. Underwrites credit requests including new requests, renewals, modifications, and conducts credit monitoring/portfolio management events as the credit expert within the first line of defense. Monitors existing credit on a scheduled basis for... issues or concerns. Works with Retail/Community Risk Management and Partnership Payments teams to ensure each relationship is continually managed and monitored. Recommends credit structures and provides effective challenge while ensuring quality and profitability of assigned portfolio. Facilitates the underwriting and documentation and closing process for new, large, complex sponsorship relationships, ensuring that the prospects are properly set up and presented to the Special Committee for both initial approval and ongoing approval at required timing intervals. Ensures adherence to the Synovus credit risk philosophy, risk appetite and lending strategies. Serves as an additional point of client contact, maintaining a high level of responsiveness. Navigates a wide variety of financial structures, credit scenarios and financial analysis situations. Communicates risk and return with Community Banking partners.
Job Duties and Responsibilities
• Oversees and manages a base of customer relationships to ensure compliance with sponsorship approvals and documentation. This may include collecting necessary financial data, financial modeling for verification and understanding of past and future performance, analysis, presentation, recommendation, and completion of waivers and amendments.
• Conducts analysis and structuring of credit requests for clients and prospects. Develops client assessments including in-depth analyses of financial data and other information provided by the client. Conducts projection modeling, stress testing and other analyses using research and evaluations from a wide variety of sources.
• Assesses deal strengths and weaknesses and risk factors. Evaluates and establishes risk ratings for transactions and correlates exposure levels as a part of the client strategy discussion. Completes and coordinates memos (e.g., Deal Concept Memo/ LAF) using established processes and materials.
• Monitors existing customer relationship on an ongoing basis for issues or concerns and conducts monthly, quarterly, and annual credit reviews as required for Sponsorship, ACH and Third Party senders. Prepares thorough servicing reviews on a periodic basis and participates in the risk rating verification process. Works with Bankers and Credit partners regarding risk rating overrides. Conducts timely compliance and credit review (e.g., quarterly, annually) for Bankers. Completes spreads and also forwards statements for spreading and ensures upload to internal databases/systems.
• Reviews status of current accounts to include, but not limited to, defaults or potential defaults on covenant requirements. Notifies Risk Manager and or Supervisor on these matters and interacts with the customer where necessary.
• Performs ongoing reviews of sponsored client performance, including industry research and peer comparisons, and initiates discussions with Risk management and customer's financial team to ensure customers' positive operating performance and ability to meet their obligations. Notifies Risk Management immediately of any deterioration in operating performance.
• Supports Partner Payments and Retail/Community Risk Management in working with large sponsorship customers to handle existing and proposed sponsorship requests, providing a high level of customer service support, with an emphasis on obtaining and retaining high income customers.
• Works with Retail/Community Risk Management to develop an assessment of client, competitor and industry risks and trends. Requires complete in-depth analysis of financial data and other information provided by the client, and supplemental analysis with research and evaluations from a wide variety of sources .
• Works with Sr. Dir Iss & Acq Third party Sponsorship, Retail Risk Management, and bank attorney on the sponsorship documentation and closing process for new large, complex sponsorship agreements. Analyses prospects and prepares in depth credit risk approval memoranda for presentation and approval by the Special Committee. Is instrumental in setting up appropriate credit risk monitoring procedures.
• Conducts review and maintenance of monitoring reports and pertinent approval documentation to ensure that information is in place to facilitate internal audit, compliance and regulatory review.
• Assists in cross selling efforts with other areas of Synovus and performs special projects related to individual portfolio dynamics or projects for the department manager.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
• Bachelor's Degree in Finance, Accounting, Business Administration or related discipline, or an equivalent combination of education and experience
Minimum experience:
• Five years of combined credit analysis, portfolio management, small business lending, business banking lending, or commercial lending experience to include deal vetting, loan structuring, and understanding of various types of personal and business financial statements.
Required Knowledge, Skills, & Abilities:
• Proficient with Microsoft Word, Excel, and PowerPoint, including Excel modeling and Moody's statement models
• Excellent oral and written communication skills
• Excellent customer service skills
• In-depth understanding of the core competencies of a business and ability to recognize deviation from those principals
• Excellent organizational skills
• Proven ability to gather information and provide appropriate solutions
• Proven ability to communicate effectively with potential, new, and established client groups
• Proven ability to work in a group environment with a number of different individuals, both senior and junior
• Proven ability to create, build, and maintain effective and mutually beneficial business relationships with key commercial clients
• Proven ability to maintain confidentiality of secured information
• Proven ability to work in a competing and demanding market Show more details...
Manages and monitors a portfolio of existing Issuing, ISO, and Partner Payments customer portfolios, having a complex degree of difficulty. Underwrites credit requests including new requests, renewals, modifications, and conducts credit monitoring/portfolio management events as the credit expert within the first line of defense. Monitors existing credit on a scheduled basis for... issues or concerns. Works with Retail/Community Risk Management and Partnership Payments teams to ensure each relationship is continually managed and monitored. Recommends credit structures and provides effective challenge while ensuring quality and profitability of assigned portfolio. Facilitates the underwriting and documentation and closing process for new, large, complex sponsorship relationships, ensuring that the prospects are properly set up and presented to the Special Committee for both initial approval and ongoing approval at required timing intervals. Ensures adherence to the Synovus credit risk philosophy, risk appetite and lending strategies. Serves as an additional point of client contact, maintaining a high level of responsiveness. Navigates a wide variety of financial structures, credit scenarios and financial analysis situations. Communicates risk and return with Community Banking partners.
Job Duties and Responsibilities
• Oversees and manages a base of customer relationships to ensure compliance with sponsorship approvals and documentation. This may include collecting necessary financial data, financial modeling for verification and understanding of past and future performance, analysis, presentation, recommendation, and completion of waivers and amendments.
• Conducts analysis and structuring of credit requests for clients and prospects. Develops client assessments including in-depth analyses of financial data and other information provided by the client. Conducts projection modeling, stress testing and other analyses using research and evaluations from a wide variety of sources.
• Assesses deal strengths and weaknesses and risk factors. Evaluates and establishes risk ratings for transactions and correlates exposure levels as a part of the client strategy discussion. Completes and coordinates memos (e.g., Deal Concept Memo/ LAF) using established processes and materials.
• Monitors existing customer relationship on an ongoing basis for issues or concerns and conducts monthly, quarterly, and annual credit reviews as required for Sponsorship, ACH and Third Party senders. Prepares thorough servicing reviews on a periodic basis and participates in the risk rating verification process. Works with Bankers and Credit partners regarding risk rating overrides. Conducts timely compliance and credit review (e.g., quarterly, annually) for Bankers. Completes spreads and also forwards statements for spreading and ensures upload to internal databases/systems.
• Reviews status of current accounts to include, but not limited to, defaults or potential defaults on covenant requirements. Notifies Risk Manager and or Supervisor on these matters and interacts with the customer where necessary.
• Performs ongoing reviews of sponsored client performance, including industry research and peer comparisons, and initiates discussions with Risk management and customer's financial team to ensure customers' positive operating performance and ability to meet their obligations. Notifies Risk Management immediately of any deterioration in operating performance.
• Supports Partner Payments and Retail/Community Risk Management in working with large sponsorship customers to handle existing and proposed sponsorship requests, providing a high level of customer service support, with an emphasis on obtaining and retaining high income customers.
• Works with Retail/Community Risk Management to develop an assessment of client, competitor and industry risks and trends. Requires complete in-depth analysis of financial data and other information provided by the client, and supplemental analysis with research and evaluations from a wide variety of sources .
• Works with Sr. Dir Iss & Acq Third party Sponsorship, Retail Risk Management, and bank attorney on the sponsorship documentation and closing process for new large, complex sponsorship agreements. Analyses prospects and prepares in depth credit risk approval memoranda for presentation and approval by the Special Committee. Is instrumental in setting up appropriate credit risk monitoring procedures.
• Conducts review and maintenance of monitoring reports and pertinent approval documentation to ensure that information is in place to facilitate internal audit, compliance and regulatory review.
• Assists in cross selling efforts with other areas of Synovus and performs special projects related to individual portfolio dynamics or projects for the department manager.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Minimum Education:
• Bachelor's Degree in Finance, Accounting, Business Administration or related discipline, or an equivalent combination of education and experience
Minimum experience:
• Five years of combined credit analysis, portfolio management, small business lending, business banking lending, or commercial lending experience to include deal vetting, loan structuring, and understanding of various types of personal and business financial statements.
Required Knowledge, Skills, & Abilities:
• Proficient with Microsoft Word, Excel, and PowerPoint, including Excel modeling and Moody's statement models
• Excellent oral and written communication skills
• Excellent customer service skills
• In-depth understanding of the core competencies of a business and ability to recognize deviation from those principals
• Excellent organizational skills
• Proven ability to gather information and provide appropriate solutions
• Proven ability to communicate effectively with potential, new, and established client groups
• Proven ability to work in a group environment with a number of different individuals, both senior and junior
• Proven ability to create, build, and maintain effective and mutually beneficial business relationships with key commercial clients
• Proven ability to maintain confidentiality of secured information
• Proven ability to work in a competing and demanding market Show more details...
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