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Most recent job postings at talkingstickresort
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Job Title
Marketing Vice-PresidentDepartment...
MarketingReports To
President /Chief Executive OfficerSummaryThe Marketing Vice-President oversees the management of the Marketing, Public Relations and Entertainment functions for the gaming and hotel operations.
Responsible for the overall direction of the financial results of each department including strategic planning, operation, budget management and other high level matters.
The Marketing
Job Title
Marketing Vice-PresidentDepartment...
MarketingReports To
President /Chief Executive OfficerSummaryThe Marketing Vice-President oversees the management of the Marketing, Public Relations and Entertainment functions for the gaming and hotel operations.
Responsible for the overall direction of the financial results of each department including strategic planning, operation, budget management and other high level matters.
The Marketing Vice-President is responsible for the effectiveness of direct report subordinates and the achievements of all objectives assigned. Provides a strategic mindset that enhances the executive decision making process. Measures effectiveness of marketing and entertainment programs by developing pro and post-formas to assess ROI and success.Supervisory ResponsibilitiesDirectly supervises the Public Relations Director, Entertainment Director, Advertising Manager, Media Manager and Online Marketing Manager.
Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the enterprises' policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Essential Duties and Responsibilities
include the following. Other duties may be assigned.Marketing strategy.Market and player research.Marketing expenses.Entertainment analysis for revenue generation/expense management.Development, production and deployment of advertising programs.Development of all creative and maintenance of brand standards.Public Relations.Serve as an ongoing ambassador and advocate for our gaming product and amenities to valued guests.Maintain professional and courteous relationships with team members and across all departments to enhance the productivity and effectiveness of the department and all property operations.Maintain the highest standards of ethical business conduct.Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc..Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.Stay abreast of the current trends and practices within the area of responsibility and communicate pertinent information to management, peers, direct reports, and team members as appropriate.Prepare clear and concise marketing, administrative and financial reports.
Education and/or ExperienceBachelors degree (BS/BA) in Marketing or Business Administration from a four-year college or university; Masters degree in Marketing and/or advanced degree in Business Administration or a related field preferred.
10 years related experience in casino/hospitality operations of a Hotel/Resort or Casino including five years in a management and director level role; or equivalent combination of documented education and experience that meets the qualifications needed for this position.Computer SkillsTo perform this job successfully, an individual should have excellent PC skills and a strong knowledge of database software; Internet software; inventory software; payroll systems; spreadsheet software and word processing software.Other QualificationsMust possess a strong working knowledge of general budgeting principles and practices.Must be skilled in understanding and applying complex rules, regulations, procedures and guidelines and a strong business intellect.Must have strong oral and written communications skills and the ability to establish and maintain effective working relationships with State, Federal and Community officials and managers.Language SkillsMust be able to read, write, speak and understand English Show more details...
Marketing Vice-PresidentDepartment...
MarketingReports To
President /Chief Executive OfficerSummaryThe Marketing Vice-President oversees the management of the Marketing, Public Relations and Entertainment functions for the gaming and hotel operations.
Responsible for the overall direction of the financial results of each department including strategic planning, operation, budget management and other high level matters.
The Marketing Vice-President is responsible for the effectiveness of direct report subordinates and the achievements of all objectives assigned. Provides a strategic mindset that enhances the executive decision making process. Measures effectiveness of marketing and entertainment programs by developing pro and post-formas to assess ROI and success.Supervisory ResponsibilitiesDirectly supervises the Public Relations Director, Entertainment Director, Advertising Manager, Media Manager and Online Marketing Manager.
Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the enterprises' policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Essential Duties and Responsibilities
include the following. Other duties may be assigned.Marketing strategy.Market and player research.Marketing expenses.Entertainment analysis for revenue generation/expense management.Development, production and deployment of advertising programs.Development of all creative and maintenance of brand standards.Public Relations.Serve as an ongoing ambassador and advocate for our gaming product and amenities to valued guests.Maintain professional and courteous relationships with team members and across all departments to enhance the productivity and effectiveness of the department and all property operations.Maintain the highest standards of ethical business conduct.Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc..Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.Stay abreast of the current trends and practices within the area of responsibility and communicate pertinent information to management, peers, direct reports, and team members as appropriate.Prepare clear and concise marketing, administrative and financial reports.
Education and/or ExperienceBachelors degree (BS/BA) in Marketing or Business Administration from a four-year college or university; Masters degree in Marketing and/or advanced degree in Business Administration or a related field preferred.
10 years related experience in casino/hospitality operations of a Hotel/Resort or Casino including five years in a management and director level role; or equivalent combination of documented education and experience that meets the qualifications needed for this position.Computer SkillsTo perform this job successfully, an individual should have excellent PC skills and a strong knowledge of database software; Internet software; inventory software; payroll systems; spreadsheet software and word processing software.Other QualificationsMust possess a strong working knowledge of general budgeting principles and practices.Must be skilled in understanding and applying complex rules, regulations, procedures and guidelines and a strong business intellect.Must have strong oral and written communications skills and the ability to establish and maintain effective working relationships with State, Federal and Community officials and managers.Language SkillsMust be able to read, write, speak and understand English Show more details...
via Hospitality Online
posted_at: 8 days agoschedule_type: Full-time
Summary
Performs massage therapy for guests, while ensuring a comfortable and relaxing spa experience. Responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining all spa standards throughout all procedures. Maintains the cleanliness of the treatment rooms in a professional manner at all times and follows all established protocols and... checklists to enhance the operation and guest experience.
Education
Summary
Performs massage therapy for guests, while ensuring a comfortable and relaxing spa experience. Responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining all spa standards throughout all procedures. Maintains the cleanliness of the treatment rooms in a professional manner at all times and follows all established protocols and... checklists to enhance the operation and guest experience.
Education and/or Experience:
High school diploma or general education degree (GED) required. Minimum of 700 hours of training at a recognized massage school; at least three (3) year’s work experience in an upscale resort spa operation; CPR certification required.
Certificates, Licenses, Registrations
Must possess a current, valid Massage License recognized by the Arizona State Board of Massage Therapy.
Computer Skills:
To perform this job successfully, an individual should have basic PC skills; knowledge of POS systems or cashiering systems preferred.
Other Qualifications:
• Must be reliable, trustworthy and posses a pleasant personality.
• Must have excellent customer service and communication skills.
• Complies with all policies and procedures.
• Ability to work harmoniously with others and be a team player.
• Ability to handle pressure and difficult situations.
• Presents a professional and well-groomed appearance at all times.
• Must be able and willing to work a flexible schedule, including weekends, evenings and holidays.
Language Skills
Must be able to read, write, speak and understand English. Knowledge of multiple languages is a plus.
Source: Hospitality Online Show more details...
Performs massage therapy for guests, while ensuring a comfortable and relaxing spa experience. Responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining all spa standards throughout all procedures. Maintains the cleanliness of the treatment rooms in a professional manner at all times and follows all established protocols and... checklists to enhance the operation and guest experience.
Education and/or Experience:
High school diploma or general education degree (GED) required. Minimum of 700 hours of training at a recognized massage school; at least three (3) year’s work experience in an upscale resort spa operation; CPR certification required.
Certificates, Licenses, Registrations
Must possess a current, valid Massage License recognized by the Arizona State Board of Massage Therapy.
Computer Skills:
To perform this job successfully, an individual should have basic PC skills; knowledge of POS systems or cashiering systems preferred.
Other Qualifications:
• Must be reliable, trustworthy and posses a pleasant personality.
• Must have excellent customer service and communication skills.
• Complies with all policies and procedures.
• Ability to work harmoniously with others and be a team player.
• Ability to handle pressure and difficult situations.
• Presents a professional and well-groomed appearance at all times.
• Must be able and willing to work a flexible schedule, including weekends, evenings and holidays.
Language Skills
Must be able to read, write, speak and understand English. Knowledge of multiple languages is a plus.
Source: Hospitality Online Show more details...
via Talent.com
posted_at: 2 days agoschedule_type: Full-timesalary: 20 an hour
Description
Department : Cage / Vault...
Reports To : Cage Shift Supervisor
Summary
Provides friendly, efficient and accurate cashiering services to customers and employees.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Responsible for professional customer service, policy & procedures in all cages of the casino and at
Description
Department : Cage / Vault...
Reports To : Cage Shift Supervisor
Summary
Provides friendly, efficient and accurate cashiering services to customers and employees.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Responsible for professional customer service, policy & procedures in all cages of the casino and at both locations.
• Responsible for the casino funds assigned to cashier during shift and ensures accurate cash transactions are completed.
• Makes appropriate deposits and movement of moneys to / from cage / vault as required by supervisor.
• Responsible for accurate paperwork / documentation of monies.
• Assists in soft count when necessary.
• Resolves guest disputes professionally at all times or escalates issues to their supervisor.
• Recommends changes as necessary to improve guest and employee service.
• Ensures proper internal control procedures and operating policies are followed at all times.
Education and / or Experience
Computer Skills
Basic PC skills required.
Other Qualifications
• Must have basic math skills including the ability to count money, coins and chips accurately (pre-employment assessments may be administered to verify this skill).
• Must have excellent customer service skills.
• Must be able to get along with co-workers and work as a team.
• Must be flexible to work any shift as well as fluctuating window times and work at both locations, 6 miles apart. Must be available to work nights, weekends and holidays if scheduled.
• Must present a well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk;
use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee must regularly lift and / or move up to pounds.
Work Environment
While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually loud.
Requirements
All candidates must be able to pass a pre-employment drug / alcohol test and background check.
The Arizona Department of Gaming prohibits the employment of individuals with prior felony convictions.
Last updated : 2023-09-12 Show more details...
Department : Cage / Vault...
Reports To : Cage Shift Supervisor
Summary
Provides friendly, efficient and accurate cashiering services to customers and employees.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Responsible for professional customer service, policy & procedures in all cages of the casino and at both locations.
• Responsible for the casino funds assigned to cashier during shift and ensures accurate cash transactions are completed.
• Makes appropriate deposits and movement of moneys to / from cage / vault as required by supervisor.
• Responsible for accurate paperwork / documentation of monies.
• Assists in soft count when necessary.
• Resolves guest disputes professionally at all times or escalates issues to their supervisor.
• Recommends changes as necessary to improve guest and employee service.
• Ensures proper internal control procedures and operating policies are followed at all times.
Education and / or Experience
Computer Skills
Basic PC skills required.
Other Qualifications
• Must have basic math skills including the ability to count money, coins and chips accurately (pre-employment assessments may be administered to verify this skill).
• Must have excellent customer service skills.
• Must be able to get along with co-workers and work as a team.
• Must be flexible to work any shift as well as fluctuating window times and work at both locations, 6 miles apart. Must be available to work nights, weekends and holidays if scheduled.
• Must present a well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk;
use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee must regularly lift and / or move up to pounds.
Work Environment
While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually loud.
Requirements
All candidates must be able to pass a pre-employment drug / alcohol test and background check.
The Arizona Department of Gaming prohibits the employment of individuals with prior felony convictions.
Last updated : 2023-09-12 Show more details...
via Casino Arizona Talking Stick - Jobs.net
posted_at: 1 day agoschedule_type: Full-time
Job Title: Baker II (Talking Stick Resort- Bake Shop)
Department: Food & Beverage...
Reports To: Pastry Chef
Summary
Responsible for the production and presentation of all standing orders for the bakeshop to include various cakes, pies, cookies, breads, etc. Will generally be assigned to a specific station consisting of either production or finish work but may be called upon to fulfill both preparation and finish work. Also provides assistance
Job Title: Baker II (Talking Stick Resort- Bake Shop)
Department: Food & Beverage...
Reports To: Pastry Chef
Summary
Responsible for the production and presentation of all standing orders for the bakeshop to include various cakes, pies, cookies, breads, etc. Will generally be assigned to a specific station consisting of either production or finish work but may be called upon to fulfill both preparation and finish work. Also provides assistance to the Pastry Chef during special functions with regard to product preparation and presentation
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Follows all applicable safety procedures while at assigned workstation.
• Ensures that all items prepared at workstation are presented in accordance with departmental specifications.
• Ensures that all baked goods are prepared in accordance with casino and state health department regulations.
• Ensures that all baked goods meet casino quality standards.
• Is, at all times, appropriately groomed and wears the uniform provided.
• Notifies the Pastry Chef of equipment problems and supply shortages.
• Follows all recipes as instructed for production.
• Frosts and decorates all cakes.
• Assists with bakeshop inventory.
• Cleans food spillage from preparation areas.
• Discards spoiled items as needed.
• Organizes, stocks and labels all ingredients.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Takes complete charge of the bake shop after the Pastry Chef has left the outlet.
• Coordinates daily prep lists and production needs.
• Assists in creating and developing new recipes and ideas.
• Ensures banquet needs are met in the absence of the Pastry Chef.
Education and/or Experience
High school diploma or general education degree (GED); 3 years professional baking experience.
Certificates, Licenses, Registrations
Must have a valid Maricopa County Food Handlers card.
Other Qualifications
Must have ability to work in a busy, high volume environment and maintain a positive attitude. Must be a team player and present a well-groomed appearance. Must possess basic mathematical skills.
Language Skills
Must be able to read, write, speak and understand English Show more details...
Department: Food & Beverage...
Reports To: Pastry Chef
Summary
Responsible for the production and presentation of all standing orders for the bakeshop to include various cakes, pies, cookies, breads, etc. Will generally be assigned to a specific station consisting of either production or finish work but may be called upon to fulfill both preparation and finish work. Also provides assistance to the Pastry Chef during special functions with regard to product preparation and presentation
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Follows all applicable safety procedures while at assigned workstation.
• Ensures that all items prepared at workstation are presented in accordance with departmental specifications.
• Ensures that all baked goods are prepared in accordance with casino and state health department regulations.
• Ensures that all baked goods meet casino quality standards.
• Is, at all times, appropriately groomed and wears the uniform provided.
• Notifies the Pastry Chef of equipment problems and supply shortages.
• Follows all recipes as instructed for production.
• Frosts and decorates all cakes.
• Assists with bakeshop inventory.
• Cleans food spillage from preparation areas.
• Discards spoiled items as needed.
• Organizes, stocks and labels all ingredients.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Takes complete charge of the bake shop after the Pastry Chef has left the outlet.
• Coordinates daily prep lists and production needs.
• Assists in creating and developing new recipes and ideas.
• Ensures banquet needs are met in the absence of the Pastry Chef.
Education and/or Experience
High school diploma or general education degree (GED); 3 years professional baking experience.
Certificates, Licenses, Registrations
Must have a valid Maricopa County Food Handlers card.
Other Qualifications
Must have ability to work in a busy, high volume environment and maintain a positive attitude. Must be a team player and present a well-groomed appearance. Must possess basic mathematical skills.
Language Skills
Must be able to read, write, speak and understand English Show more details...
via CareerBuilder
posted_at: 15 days agoschedule_type: Full-time
The Hotel Operations Director is responsible for the long- and short-term planning as well as the day-to- day operations of the hotel, hotel housekeeping, front desk, valet, bell staff, reservations/PBX and guest services. Major areas of responsibility include, but are not limited to, selecting and developing staff members, resolving customer issues and implementing policy.
This position reports... to the Chief Hospitality Officer and directly manages
The Hotel Operations Director is responsible for the long- and short-term planning as well as the day-to- day operations of the hotel, hotel housekeeping, front desk, valet, bell staff, reservations/PBX and guest services. Major areas of responsibility include, but are not limited to, selecting and developing staff members, resolving customer issues and implementing policy.
This position reports... to the Chief Hospitality Officer and directly manages the Front Desk Manager, Hotel Guest Services Manager, Hospitality Revenue Manager, and the Senior Housekeeping Manager.
Education and/or Experience:
HS/GED required. Bachelor’s degree in hospitality management or an equivalent combination of education and professional experience with a minimum of 5 years’ experience as a General Manager or equivalent position in a hotel or a casino hotel. Extensive knowledge of all hotel operational departments that report to this position.
Computer Skills:
To perform this job successfully, an individual should have excellent PC skills and broad knowledge of current and standard software applications and hotel systems (Microsoft Office, Delphi, Visual One, etc.).
• Develop, recommend, implement and manage the hotel division’s annual budget, forecasts and objectives to meet/exceed management expectations.
• Maintain appropriate staffing levels and job performance standards according to business forecast, payroll budget guidelines and productivity requirements.
• Implement company programs and manage the operations of the division in a manner consistent with Salt River Gaming Enterprises policies and procedures to ensure a high level of quality and guest satisfaction.
• Resolve guest complaints, as appropriate, to maintain a high level of guest satisfaction and quality.
• Responsible for the hiring, training, and direction of new department employees, ensuring all hotel departmental quality standards are complied with and that policies and procedures are consistently applied.
• Maintain constant communication with Sales, Reservations and the Revenue Manager in order to facilitate increased levels of communication and guest satisfaction.
• Coordinate, supervise and direct all aspects of the hotel operation including the Front Desk, Concierge, Bell Desk, Valet and Housekeeping areas.
• Ensure that guest service standards are met and developed to maintain consistent levels of excellent guest service Show more details...
This position reports... to the Chief Hospitality Officer and directly manages the Front Desk Manager, Hotel Guest Services Manager, Hospitality Revenue Manager, and the Senior Housekeeping Manager.
Education and/or Experience:
HS/GED required. Bachelor’s degree in hospitality management or an equivalent combination of education and professional experience with a minimum of 5 years’ experience as a General Manager or equivalent position in a hotel or a casino hotel. Extensive knowledge of all hotel operational departments that report to this position.
Computer Skills:
To perform this job successfully, an individual should have excellent PC skills and broad knowledge of current and standard software applications and hotel systems (Microsoft Office, Delphi, Visual One, etc.).
• Develop, recommend, implement and manage the hotel division’s annual budget, forecasts and objectives to meet/exceed management expectations.
• Maintain appropriate staffing levels and job performance standards according to business forecast, payroll budget guidelines and productivity requirements.
• Implement company programs and manage the operations of the division in a manner consistent with Salt River Gaming Enterprises policies and procedures to ensure a high level of quality and guest satisfaction.
• Resolve guest complaints, as appropriate, to maintain a high level of guest satisfaction and quality.
• Responsible for the hiring, training, and direction of new department employees, ensuring all hotel departmental quality standards are complied with and that policies and procedures are consistently applied.
• Maintain constant communication with Sales, Reservations and the Revenue Manager in order to facilitate increased levels of communication and guest satisfaction.
• Coordinate, supervise and direct all aspects of the hotel operation including the Front Desk, Concierge, Bell Desk, Valet and Housekeeping areas.
• Ensure that guest service standards are met and developed to maintain consistent levels of excellent guest service Show more details...
via Talent.com
posted_at: 4 days agoschedule_type: Full-timesalary: 20 an hour
Description
Department : Table Games...
Reports To : Table Games Floor person
Summary
Deals Table Games in a manner that promotes speed, accuracy and game protection. Controls game action and players. Ensures games are dealt according to casino policy and procedures.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Checks
Description
Department : Table Games...
Reports To : Table Games Floor person
Summary
Deals Table Games in a manner that promotes speed, accuracy and game protection. Controls game action and players. Ensures games are dealt according to casino policy and procedures.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Checks in with coordinator minutes prior to the beginning of each shift change.
• Begins shift in complete uniform and good personal hygiene.
• Enters games, gives and receives any information about games with outgoing dealer.
• Controls games.
• Calls Floor Person for any problems or decisions.
• Understands and follows Table Games Policies and Procedures.
• Keeps abreast of all casino special events and promotions.
• Regularly interacts with Coordinator, Floor Person, Pit Supervisor, Pit Shift Manager as needed i.e. to communicate problems, solicit decisions on issues that arise.
• Communicates tactfully with guests, department personnel and management to resolve problems.
• Demonstrates strong knowledge in all aspects of the game dealt.
• Creates an atmosphere of hospitality and friendliness toward guests - makes eye contact and greets the guest by first name, if known, upon arriving to the table and thanks the guest for playing when they leave the table.
• Ensures good game protection and game pace for all players.
• Ensures payouts are made quickly and accurately.
• Opens and closes tables by verification of all checked inventory
• Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title , Chapter X, as it pertains to this position.
This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.
Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title , Chapter X, by attending Title / Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title Minimum Internal Controls.
Education and / or Experience
• High school diploma or general education degree (GED) required;
• previous Table Games dealing experience, at least days as an Extra Board Dealer or completion of Table Games dealer training from a management approved training source required.
Must successfully pass dealer audition.
• Dealer V must demonstrate proficiency in dealing Blackjack, Craps (traditional and electronic), Roulette, Baccarat, Midi-Baccarat and all Carnival Games.
• Must have 5 to 7 years of fulltime dealing experience with an ability to meet the minimum requirements of hands, spins and rolls per hour per game.
Other Qualifications
Must have excellent customer service and communication skills. Must be dependable, trustworthy and able to handle pressure and stressful situations.
Must demonstrate reliability and flexibility in work schedule.
Language Skills
Must be able to read, write, speak and understand English.
Last updated : 2023-09-10 Show more details...
Department : Table Games...
Reports To : Table Games Floor person
Summary
Deals Table Games in a manner that promotes speed, accuracy and game protection. Controls game action and players. Ensures games are dealt according to casino policy and procedures.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Checks in with coordinator minutes prior to the beginning of each shift change.
• Begins shift in complete uniform and good personal hygiene.
• Enters games, gives and receives any information about games with outgoing dealer.
• Controls games.
• Calls Floor Person for any problems or decisions.
• Understands and follows Table Games Policies and Procedures.
• Keeps abreast of all casino special events and promotions.
• Regularly interacts with Coordinator, Floor Person, Pit Supervisor, Pit Shift Manager as needed i.e. to communicate problems, solicit decisions on issues that arise.
• Communicates tactfully with guests, department personnel and management to resolve problems.
• Demonstrates strong knowledge in all aspects of the game dealt.
• Creates an atmosphere of hospitality and friendliness toward guests - makes eye contact and greets the guest by first name, if known, upon arriving to the table and thanks the guest for playing when they leave the table.
• Ensures good game protection and game pace for all players.
• Ensures payouts are made quickly and accurately.
• Opens and closes tables by verification of all checked inventory
• Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title , Chapter X, as it pertains to this position.
This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.
Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title , Chapter X, by attending Title / Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title Minimum Internal Controls.
Education and / or Experience
• High school diploma or general education degree (GED) required;
• previous Table Games dealing experience, at least days as an Extra Board Dealer or completion of Table Games dealer training from a management approved training source required.
Must successfully pass dealer audition.
• Dealer V must demonstrate proficiency in dealing Blackjack, Craps (traditional and electronic), Roulette, Baccarat, Midi-Baccarat and all Carnival Games.
• Must have 5 to 7 years of fulltime dealing experience with an ability to meet the minimum requirements of hands, spins and rolls per hour per game.
Other Qualifications
Must have excellent customer service and communication skills. Must be dependable, trustworthy and able to handle pressure and stressful situations.
Must demonstrate reliability and flexibility in work schedule.
Language Skills
Must be able to read, write, speak and understand English.
Last updated : 2023-09-10 Show more details...
via Talent.com
posted_at: 1 day agoschedule_type: Full-time
Description
Department : Marketing...
Reports To : Chief Marketing Officer
Summary
Manages the Casino’s media presence, both paid and earned. Encapsulates media buying programs and activities; develops and executes effective communication and media relations programs.
Supervisor Responsibilities
Directly manages the Marketing Coordinator. Carries out management responsibilities in accordance with the organization's policies and applicable
Description
Department : Marketing...
Reports To : Chief Marketing Officer
Summary
Manages the Casino’s media presence, both paid and earned. Encapsulates media buying programs and activities; develops and executes effective communication and media relations programs.
Supervisor Responsibilities
Directly manages the Marketing Coordinator. Carries out management responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, directing and ensuring the completion of work;
appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Supports and advances media plans and objectives by conducting demographic, lifestyle, quantitative and similar research and analysis, identifying target audiences and market trends, determining media availability and new market opportunities based on analysis, and recommending initiatives and activities that will provide a competitive advantage.
• Executes media plans by determining media availability to include, but not limited to, print, radio, out-of-home, cable and broadcast television, new / online media, value added packages, and bonus weights, negotiating with media vendors to establish promotional concepts and activities, creating media plans, preparing reports summarizing media specifications and costs, and providing plans and reports to management.
• Develops and manages media relations goals, tactics and strategy by seeking high-level placements in print, broadcast, and online media, cultivating new contacts within mainstream and industry media, and monitoring, analyzing and communicating results on a monthly basis.
• Measures the effectiveness of media programs by verifying the accuracy of placements, analyzing variances through CPM / CPP, and making arrangements to recoup the value of rating points that have not been delivered.
• Enhances the organization's reputation as an effective and progressive community partner by maintaining an awareness of emerging media practices, participating in educational opportunities, reading trade publications, exploring innovative media opportunities, and participating in activities to raise Casino Arizona and Talking Stick Resort’s profile in the surrounding community.
Requirements
Education and / or Experience
Bachelor's Degree in Marketing, Communications or related field, 3 years of media buying experience. Financial or budgetary experience preferred.
Other Qualifications
• Understanding of the Phoenix Metropolitan (and surrounding) market, existing media relationships are a plus
• Ability to analyze and interpret data and make sound business recommendation
• Ability to present complex data in a clear and concise manner
• Ability to work in a fast-paced environment and meet deadlines
• Ability to perform simple mathematical calculations
• Working knowledge of industry practices, concepts and terminology
• Working knowledge of Nielsen TV and radio ratings, Arbitron radio ratings, and Scarborough qualitative research
• Ability to interact effectively with guests, team members, vendors, and external agencies
• Ability to develop and maintain relationships with key media personalities and popular thought leaders in the market
• Ability to write copy, press releases, and media alerts in a variety of voices based on what is appropriate for the subject and media outlet
• Ability to represent the organization in a professional manner
• Ability to understand and follow verbal directives and written direction
• Ability to communicate effectively in the English language
• Ability to complete forms, documents and written reports
• Proficiency with Microsoft Word and Excel
• Ability to maintain professionalism and composure
• Ability to accept constructive feedback
• Ability to maintain confidentiality
Language Skills
Must be able to read, write, speak and understand English. Multi-lingual (English / Spanish) preferred
Last updated : 2023-09-13 Show more details...
Department : Marketing...
Reports To : Chief Marketing Officer
Summary
Manages the Casino’s media presence, both paid and earned. Encapsulates media buying programs and activities; develops and executes effective communication and media relations programs.
Supervisor Responsibilities
Directly manages the Marketing Coordinator. Carries out management responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, directing and ensuring the completion of work;
appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Supports and advances media plans and objectives by conducting demographic, lifestyle, quantitative and similar research and analysis, identifying target audiences and market trends, determining media availability and new market opportunities based on analysis, and recommending initiatives and activities that will provide a competitive advantage.
• Executes media plans by determining media availability to include, but not limited to, print, radio, out-of-home, cable and broadcast television, new / online media, value added packages, and bonus weights, negotiating with media vendors to establish promotional concepts and activities, creating media plans, preparing reports summarizing media specifications and costs, and providing plans and reports to management.
• Develops and manages media relations goals, tactics and strategy by seeking high-level placements in print, broadcast, and online media, cultivating new contacts within mainstream and industry media, and monitoring, analyzing and communicating results on a monthly basis.
• Measures the effectiveness of media programs by verifying the accuracy of placements, analyzing variances through CPM / CPP, and making arrangements to recoup the value of rating points that have not been delivered.
• Enhances the organization's reputation as an effective and progressive community partner by maintaining an awareness of emerging media practices, participating in educational opportunities, reading trade publications, exploring innovative media opportunities, and participating in activities to raise Casino Arizona and Talking Stick Resort’s profile in the surrounding community.
Requirements
Education and / or Experience
Bachelor's Degree in Marketing, Communications or related field, 3 years of media buying experience. Financial or budgetary experience preferred.
Other Qualifications
• Understanding of the Phoenix Metropolitan (and surrounding) market, existing media relationships are a plus
• Ability to analyze and interpret data and make sound business recommendation
• Ability to present complex data in a clear and concise manner
• Ability to work in a fast-paced environment and meet deadlines
• Ability to perform simple mathematical calculations
• Working knowledge of industry practices, concepts and terminology
• Working knowledge of Nielsen TV and radio ratings, Arbitron radio ratings, and Scarborough qualitative research
• Ability to interact effectively with guests, team members, vendors, and external agencies
• Ability to develop and maintain relationships with key media personalities and popular thought leaders in the market
• Ability to write copy, press releases, and media alerts in a variety of voices based on what is appropriate for the subject and media outlet
• Ability to represent the organization in a professional manner
• Ability to understand and follow verbal directives and written direction
• Ability to communicate effectively in the English language
• Ability to complete forms, documents and written reports
• Proficiency with Microsoft Word and Excel
• Ability to maintain professionalism and composure
• Ability to accept constructive feedback
• Ability to maintain confidentiality
Language Skills
Must be able to read, write, speak and understand English. Multi-lingual (English / Spanish) preferred
Last updated : 2023-09-13 Show more details...
via CareerBuilder
posted_at: 1 day agoschedule_type: Full-time
Live Nation Entertainment - JobID: JR-56790 [Parking Attendant / Valet] As a Parking Attendant at Live Nation, you'll: Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary; Keep parking areas clean and orderly to ensure that space usage is maximized; Patrol parking areas to prevent vehicle damage and vehicle or property theft; Greet guests and give them day of show information...Hiring Immediately >>
Live Nation Entertainment - JobID: JR-56790 [Parking Attendant / Valet] As a Parking Attendant at Live Nation, you'll: Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary; Keep parking areas clean and orderly to ensure that space usage is maximized; Patrol parking areas to prevent vehicle damage and vehicle or property theft; Greet guests and give them day of show information...Hiring Immediately >>
Show more details...
via Talent.com
posted_at: 1 day agoschedule_type: Full-time
Description
Department : Human Resources...
Reports To : Employee Relations Manager
Summary
Assists Employee Relations Manager with all aspects of employee relations functions including providing on-site support to employees and managers / supervisors to resolve employee conduct and performance issues.
Supervisory Responsibilities
This job has no supervisory responsibilities.
• Maintains complete confidentiality at all times.
• Ensures compliance
Description
Department : Human Resources...
Reports To : Employee Relations Manager
Summary
Assists Employee Relations Manager with all aspects of employee relations functions including providing on-site support to employees and managers / supervisors to resolve employee conduct and performance issues.
Supervisory Responsibilities
This job has no supervisory responsibilities.
• Maintains complete confidentiality at all times.
• Ensures compliance with HR policies and procedures.
• Provides guidance to employees, supervisors and managers in the resolution of workplace issues.
• Compiles all data for employee relations matters (disciplinary matters, investigations, exit interviews, employee recognition, and monthly ER reports).
• Responds to all employee issues reported from the departments and / or walk-ins to HR.
• Conducts investigations and writes a summary of the information for review by the department.
• Conducts and arranges all appeal hearings.
• Reviews all drug testing results, tracks results, and meets with employees.
• Processes all unemployment claims and attends all telephonic hearings.
• Monitors the Service Awards Program.
• Participates in all Employee Recognition Committee events and is a member of the committee.
• Adheres to all company safety policies, procedures and responsibilities concerning accident prevention including reporting any safety concerns to a supervisor immediately.
• Responsible for maintaining up-to-date knowledge of HIPAA security requirements, as required by employees exposed to ePHI data, by attending mandatory training provided annually by Casino Arizona.
Education and / or Experience
• High School diploma or general education degree (GED) required; College degree in Human Resources or a related field required;
• minimum of 5 years human resources experience with 3 years specifically focused on employee relations / issues in an organization with 0+ employees required;
and / or an equivalent combination of college education and human resources work experience.
Computer Skills
To perform this job successfully, this individual must have at least intermediate proficiency level PC skills in MS Word, Excel and Outlook software applications (candidates may be tested).
Working knowledge of HRIS programs is strongly preferred.
Other Qualifications
Must have up-to-date knowledge of federal employment laws, ability to assess employment satisfaction, resolve conflicts, interpret and develop policies.
Strong written, oral communication and interpersonal skills are essential. Experience working in a Native American Indian Community is preferred.
Must have excellent prioritization skills to handle multiple job duties in a fast paced and sometimes stressful environment.
Must have a good driving record to travel between sites. Must be available to work evenings, weekends or holidays when necessary.
Must present a well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to walk; sit; use hands and fingers to handle, or feel;
reach with hands and arms and talk or hear. The employee must regularly lift and / or move up to pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to secondary smoke. The noise level in the work environment is usually moderate.
Last updated : 2023-09-13 Show more details...
Department : Human Resources...
Reports To : Employee Relations Manager
Summary
Assists Employee Relations Manager with all aspects of employee relations functions including providing on-site support to employees and managers / supervisors to resolve employee conduct and performance issues.
Supervisory Responsibilities
This job has no supervisory responsibilities.
• Maintains complete confidentiality at all times.
• Ensures compliance with HR policies and procedures.
• Provides guidance to employees, supervisors and managers in the resolution of workplace issues.
• Compiles all data for employee relations matters (disciplinary matters, investigations, exit interviews, employee recognition, and monthly ER reports).
• Responds to all employee issues reported from the departments and / or walk-ins to HR.
• Conducts investigations and writes a summary of the information for review by the department.
• Conducts and arranges all appeal hearings.
• Reviews all drug testing results, tracks results, and meets with employees.
• Processes all unemployment claims and attends all telephonic hearings.
• Monitors the Service Awards Program.
• Participates in all Employee Recognition Committee events and is a member of the committee.
• Adheres to all company safety policies, procedures and responsibilities concerning accident prevention including reporting any safety concerns to a supervisor immediately.
• Responsible for maintaining up-to-date knowledge of HIPAA security requirements, as required by employees exposed to ePHI data, by attending mandatory training provided annually by Casino Arizona.
Education and / or Experience
• High School diploma or general education degree (GED) required; College degree in Human Resources or a related field required;
• minimum of 5 years human resources experience with 3 years specifically focused on employee relations / issues in an organization with 0+ employees required;
and / or an equivalent combination of college education and human resources work experience.
Computer Skills
To perform this job successfully, this individual must have at least intermediate proficiency level PC skills in MS Word, Excel and Outlook software applications (candidates may be tested).
Working knowledge of HRIS programs is strongly preferred.
Other Qualifications
Must have up-to-date knowledge of federal employment laws, ability to assess employment satisfaction, resolve conflicts, interpret and develop policies.
Strong written, oral communication and interpersonal skills are essential. Experience working in a Native American Indian Community is preferred.
Must have excellent prioritization skills to handle multiple job duties in a fast paced and sometimes stressful environment.
Must have a good driving record to travel between sites. Must be available to work evenings, weekends or holidays when necessary.
Must present a well-groomed appearance.
Language Skills
Must be able to read, write, speak and understand English.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to walk; sit; use hands and fingers to handle, or feel;
reach with hands and arms and talk or hear. The employee must regularly lift and / or move up to pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to secondary smoke. The noise level in the work environment is usually moderate.
Last updated : 2023-09-13 Show more details...
via Talent.com
posted_at: 4 days agoschedule_type: Full-time
The Hotel Operations Director is responsible for the long- and short-term planning as well as the day-to- day operations of the hotel, hotel housekeeping, front desk, valet, bell staff, reservations / PBX and guest services.
Major areas of responsibility include, but are not limited to, selecting and developing staff members, resolving customer issues and implementing policy...
This position reports to the Chief Hospitality Officer and directly
The Hotel Operations Director is responsible for the long- and short-term planning as well as the day-to- day operations of the hotel, hotel housekeeping, front desk, valet, bell staff, reservations / PBX and guest services.
Major areas of responsibility include, but are not limited to, selecting and developing staff members, resolving customer issues and implementing policy...
This position reports to the Chief Hospitality Officer and directly manages the Front Desk Manager, Hotel Guest Services Manager, Hospitality Revenue Manager, and the Senior Housekeeping Manager.
Education and / or Experience :
Extensive knowledge of all hotel operational departments that report to this position.
Computer Skills :
To perform this job successfully, an individual should have excellent PC skills and broad knowledge of current and standard software applications and hotel systems (Microsoft Office, Delphi, Visual One, etc.).
Last updated : 2023-09-10 Show more details...
Major areas of responsibility include, but are not limited to, selecting and developing staff members, resolving customer issues and implementing policy...
This position reports to the Chief Hospitality Officer and directly manages the Front Desk Manager, Hotel Guest Services Manager, Hospitality Revenue Manager, and the Senior Housekeeping Manager.
Education and / or Experience :
Extensive knowledge of all hotel operational departments that report to this position.
Computer Skills :
To perform this job successfully, an individual should have excellent PC skills and broad knowledge of current and standard software applications and hotel systems (Microsoft Office, Delphi, Visual One, etc.).
Last updated : 2023-09-10 Show more details...
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