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Most recent job postings at TD Bank
via TD Bank Careers Website
posted_at: 4 days agoschedule_type: Full-time
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank,
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
The Credit Management Associate III provides ongoing support to an assigned commercial customer account portfolio within Credit Management . The Associate will be involved in origination requests and ongoing portfolio administration throughout the lifecycle of each account. The Associate will ensure that all required processes are completed in accordance with Bank standards and procedures while driving data accuracy and quality control to avoid losses and reduce undue risk. The Associate works with lending and credit management personnel on customer requests to determine and collect critical information from a variety of sources, third parties, and internal partners for utilization in key tasks within the loan origination and portfolio management systems. During each phase of an account's lifecycle, the Credit Management Associate III will ensure customer, facility, and regulatory documentation align accurately within internal systems within Credit Management. The Credit Management Associate III will serve as an expert in commercial lending process and be a resource for others.
Job Description
Manages an assigned account portfolio for new and existing commercial customers to provide consistent professional service and support throughout the total lifecycle of each account.
Assists with the uploading of due diligence received during underwriting, to the image repository system, in preparation of Loan Specialist assignment.
May assist in preparing the most basic financial analysis of less complex loans / industries/ Customers, maintaining credit file, financial statement and assist with analysis memos.
Input necessary information into loan origination system to generate loan documents; Assists with closing of new loan accounts and submits information for boarding; assists loan team in preparing a complete approval package in preparation for closing.
Works closely with Credit Management team in supporting basic underwriting functions including spreading of financial statements.
May assist in research of industry specific information from outside sources, industry publications, area libraries, references from other banks, credit agencies, as well as accessing information through the Internet.
Assist Credit Management with clearing and management of exceptions.
Supports and assists Credit Management CCM team with reporting, loan activities, delinquencies and tracking in loan information.
May generate and distribute reports to the Credit Management team, as needed.
Manages a loan pipeline from origination through booking in accordance with Bank policies and procedures.
Works independently in resolving more complex issues relating to origination process through booking
Follows quality control procedures to verify records contain proper content using checklist and other tools.
May create/manage/confirm TD document changes and inputs are consistent with system requirements.
Evaluates best course of action taking into account bank policy, regulatory requirements, impact to the customer, and impact to the bank as well as cost factors.
Establishes strong working relationships with commercial stakeholders, credit risk and other internal areas involved in underwriting, approval and closing loans.
Performs lockdown control / QC Function post-approval of a customer request to verify approved terms by Credit Management and Credit Risk align to the loan origination system data.
May provide support with onboarding activities.
Requirements
• Must be eligible for employment under regulatory standards applicable to the position.
Qualifications
4 year degree or equivalent experience.
3+ Years of related experience.
Accounting knowledge, including FASB and GAAP regulations, particularly in assigned line(s) of business.
Curious and observant with willingness to investigate to understand details of assigned business lines/accounts.
Strong analytical and problem solving skills.
Proactive, with ability to obtain necessary information and influence others in a tactful way without direct authority.
Relationship management skills, with ability to develop good client working relationships.
Communication skills, with ability to clearly display and explain numerical information and articulate required accounting treatment PC skills, including understanding of accounting software applications.
Ability to analyze non-routine transactions and those requiring judgment.
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
The Credit Management Associate III provides ongoing support to an assigned commercial customer account portfolio within Credit Management . The Associate will be involved in origination requests and ongoing portfolio administration throughout the lifecycle of each account. The Associate will ensure that all required processes are completed in accordance with Bank standards and procedures while driving data accuracy and quality control to avoid losses and reduce undue risk. The Associate works with lending and credit management personnel on customer requests to determine and collect critical information from a variety of sources, third parties, and internal partners for utilization in key tasks within the loan origination and portfolio management systems. During each phase of an account's lifecycle, the Credit Management Associate III will ensure customer, facility, and regulatory documentation align accurately within internal systems within Credit Management. The Credit Management Associate III will serve as an expert in commercial lending process and be a resource for others.
Job Description
Manages an assigned account portfolio for new and existing commercial customers to provide consistent professional service and support throughout the total lifecycle of each account.
Assists with the uploading of due diligence received during underwriting, to the image repository system, in preparation of Loan Specialist assignment.
May assist in preparing the most basic financial analysis of less complex loans / industries/ Customers, maintaining credit file, financial statement and assist with analysis memos.
Input necessary information into loan origination system to generate loan documents; Assists with closing of new loan accounts and submits information for boarding; assists loan team in preparing a complete approval package in preparation for closing.
Works closely with Credit Management team in supporting basic underwriting functions including spreading of financial statements.
May assist in research of industry specific information from outside sources, industry publications, area libraries, references from other banks, credit agencies, as well as accessing information through the Internet.
Assist Credit Management with clearing and management of exceptions.
Supports and assists Credit Management CCM team with reporting, loan activities, delinquencies and tracking in loan information.
May generate and distribute reports to the Credit Management team, as needed.
Manages a loan pipeline from origination through booking in accordance with Bank policies and procedures.
Works independently in resolving more complex issues relating to origination process through booking
Follows quality control procedures to verify records contain proper content using checklist and other tools.
May create/manage/confirm TD document changes and inputs are consistent with system requirements.
Evaluates best course of action taking into account bank policy, regulatory requirements, impact to the customer, and impact to the bank as well as cost factors.
Establishes strong working relationships with commercial stakeholders, credit risk and other internal areas involved in underwriting, approval and closing loans.
Performs lockdown control / QC Function post-approval of a customer request to verify approved terms by Credit Management and Credit Risk align to the loan origination system data.
May provide support with onboarding activities.
Requirements
• Must be eligible for employment under regulatory standards applicable to the position.
Qualifications
4 year degree or equivalent experience.
3+ Years of related experience.
Accounting knowledge, including FASB and GAAP regulations, particularly in assigned line(s) of business.
Curious and observant with willingness to investigate to understand details of assigned business lines/accounts.
Strong analytical and problem solving skills.
Proactive, with ability to obtain necessary information and influence others in a tactful way without direct authority.
Relationship management skills, with ability to develop good client working relationships.
Communication skills, with ability to clearly display and explain numerical information and articulate required accounting treatment PC skills, including understanding of accounting software applications.
Ability to analyze non-routine transactions and those requiring judgment.
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
via TD Bank Jobs
posted_at: 2 days agoschedule_type: Full-time
402646BR
Job Title...
Teller Manager - Montvale
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition,
402646BR
Job Title...
Teller Manager - Montvale
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
402646BR
Country:
United States
Job Requirements:
Education & Experience:
• Undergraduate degree preferred and/or
• 2+ years of relevant experience
• Excellent organization, interpersonal and communication skills
• Sound judgment in decision making and problem solving
• Demonstrated knowledge of Banking Compliance Regulations
Hours:
40
Job Description:
Job Description Depth & Scope:
• Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines
• Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership
• Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems
• Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk
• Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries
• Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety
• Engages Customers, assesses needs, responds by providing service(s) or guidance
• Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term
• Coaches Teller team on financial transactions, customer experience, effective referral opportunities
• Plans, organizes and coordinates the activities for own area and resolves operational issues
• Manages team requiring workforce to decision on acceptable level of risk – specifically low risk potential (loss/reputational) transactions and/or requests
• Provides decision making authority of issues managed generally limited to non-standard issues or exceptions
• Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required
• Leads by example and coaches Teller team on achieving individual performance metrics
• Partners with Store Leadership to achieve both store and individual performance metrics
• Ensures accurate use of all equipment by staff
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
New Jersey
City:
Montvale
Work Location:
111 Chestnut Ridge Road
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Customer Service
Job Category(s):
Retail Banking - Customer Service
State (Primary):
New Jersey
City (Primary):
Montvale
Job Family:
Retail Sales & Service
Time Type:
Full Time
Employment Type:
Regular
Pay Range:
$22.75 - $34.75 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
Job Title...
Teller Manager - Montvale
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
402646BR
Country:
United States
Job Requirements:
Education & Experience:
• Undergraduate degree preferred and/or
• 2+ years of relevant experience
• Excellent organization, interpersonal and communication skills
• Sound judgment in decision making and problem solving
• Demonstrated knowledge of Banking Compliance Regulations
Hours:
40
Job Description:
Job Description Depth & Scope:
• Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines
• Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership
• Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems
• Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk
• Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries
• Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety
• Engages Customers, assesses needs, responds by providing service(s) or guidance
• Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term
• Coaches Teller team on financial transactions, customer experience, effective referral opportunities
• Plans, organizes and coordinates the activities for own area and resolves operational issues
• Manages team requiring workforce to decision on acceptable level of risk – specifically low risk potential (loss/reputational) transactions and/or requests
• Provides decision making authority of issues managed generally limited to non-standard issues or exceptions
• Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required
• Leads by example and coaches Teller team on achieving individual performance metrics
• Partners with Store Leadership to achieve both store and individual performance metrics
• Ensures accurate use of all equipment by staff
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
New Jersey
City:
Montvale
Work Location:
111 Chestnut Ridge Road
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Customer Service
Job Category(s):
Retail Banking - Customer Service
State (Primary):
New Jersey
City (Primary):
Montvale
Job Family:
Retail Sales & Service
Time Type:
Full Time
Employment Type:
Regular
Pay Range:
$22.75 - $34.75 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
via TD Bank Jobs
posted_at: 21 days agoschedule_type: Full-time
400193BR
Job Title...
Store Supervisor - Nanuet
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition,
400193BR
Job Title...
Store Supervisor - Nanuet
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
400193BR
Country:
United States
Job Requirements:
• HS Diploma or GED required, 2-year degree preferred
• 1+ years of related experience required
• Knowledge of Customer Service and Teller responsibilities
• Proven ability to meet and exceed Customers' expectations
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Effective verbal and written communication skills
• Applies sound judgment in decision making and problem solving
• Sales and Operational Management skills
• Proficient in Microsoft Office
• Strong working knowledge of all operational systems and databases
• Ability to supervise and lead others
• Notary License (Preferred)
Hours:
40
Job Description:
The Store Supervisor is responsible for providing an operationally sound and legendary experience to Customers by supervising the teller and platform teams in the absence of the Sales and Service Manager/Assistant Store Manager and Head Teller/Teller Service Manager. This job provides ongoing coaching and models Guiding Principles to ensure Legendary Customer Service is experienced by all Customers at every interaction.
• Accountable for achieving an overall Legendary Customer experience in the Store
• Ensures team members fully complete required Training prior to servicing Customers
• Leads the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
• Leads by example and coaches team members to focus on Customer experience, by having needs-based conversations and offering financial solutions to meet our Customers' needs
• Partners with Store Leadership to achieve both Store and individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Provides supervision/coaching/mentoring of Teller and Platform staff to positively reinforce behavior and assists with staff development planning
• Is flexible to move between platform and teller line and is able to prioritize the needs of both
• Primarily works in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and Regional meetings
• Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
New York
City:
Nanuet
Work Location:
104 Market Street E.
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Customer Service
Job Category(s):
Retail Banking - Customer Service
State (Primary):
New York
City (Primary):
Nanuet
Job Family:
Retail Sales & Service
Time Type:
Full Time
Employment Type:
Regular
Pay Range:
$22.00 - $32.50 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
Job Title...
Store Supervisor - Nanuet
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
400193BR
Country:
United States
Job Requirements:
• HS Diploma or GED required, 2-year degree preferred
• 1+ years of related experience required
• Knowledge of Customer Service and Teller responsibilities
• Proven ability to meet and exceed Customers' expectations
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Effective verbal and written communication skills
• Applies sound judgment in decision making and problem solving
• Sales and Operational Management skills
• Proficient in Microsoft Office
• Strong working knowledge of all operational systems and databases
• Ability to supervise and lead others
• Notary License (Preferred)
Hours:
40
Job Description:
The Store Supervisor is responsible for providing an operationally sound and legendary experience to Customers by supervising the teller and platform teams in the absence of the Sales and Service Manager/Assistant Store Manager and Head Teller/Teller Service Manager. This job provides ongoing coaching and models Guiding Principles to ensure Legendary Customer Service is experienced by all Customers at every interaction.
• Accountable for achieving an overall Legendary Customer experience in the Store
• Ensures team members fully complete required Training prior to servicing Customers
• Leads the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
• Leads by example and coaches team members to focus on Customer experience, by having needs-based conversations and offering financial solutions to meet our Customers' needs
• Partners with Store Leadership to achieve both Store and individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Provides supervision/coaching/mentoring of Teller and Platform staff to positively reinforce behavior and assists with staff development planning
• Is flexible to move between platform and teller line and is able to prioritize the needs of both
• Primarily works in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and Regional meetings
• Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
New York
City:
Nanuet
Work Location:
104 Market Street E.
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Customer Service
Job Category(s):
Retail Banking - Customer Service
State (Primary):
New York
City (Primary):
Nanuet
Job Family:
Retail Sales & Service
Time Type:
Full Time
Employment Type:
Regular
Pay Range:
$22.00 - $32.50 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
via TD Bank Careers Website
schedule_type: Full-time
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
Job Description
The Small Business Specialist I proactively deepens relationships with existing Small Business customers within a specified territory. The Small Business Specialist I ensures equal access to banking products and services across all communities including businesses in low-to-moderate income areas and minority communities. This job initiates contact with all new Small Business customers by conducting a customer assessment within 30 days of them joining the bank. This role assigns Customer to the proper TD Relationship Manager (RMLM, SB Specialist, Store Manager) based on the results of the customer assessment.
Requirements
Actively calls all New Small Business customers that have opened accounts in partner stores and completes a customer assessment
Actively calls SB customers assigned and meets with them as necessary to deepen relationship, manage customer service issues, and identify product needs
Actively generates sales and referrals to all business partners in the bank to help meet the comprehensive financial needs of Small Businesses, including: RMLM, Merchant, Commercial, Treasury Management, Credit Card, Retail (B@W, Money Out, Money In), Wealth
Assigns SB Customers to proper TD Relationship Manager based on customer parameters
Directly manages group of Stores loan portfolio within Front End Fulfillment process, responsible for the origination, structuring and closing of all non RMLM Small Business loan requests.
Develops Small Business product expertise to properly vet potential product fits for our customer base
Works with the Stores and Commercial Bank to ensure superior Customer service as measured by CWI
Manages Portfolio of all loans in Front End Fulfillment process including relationship checkups and the renewal process.
Determines the proper relationship manager (RMLM/SB Specialist/Store Manager) for all new to bank customers and assigns appropriately
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends
Works closely with the Small Business Credit Center and SBB product groups to ensure satisfactory customer response times for new credit application.
Reviews all reports, including, but not limited to pipelines, dashboards, etc. to ensure accurate and complete reporting, evaluating performance weekly
• Must be eligible for employment under regulatory standards applicable to the position.
Qualifications
Bachelor's Degree or equivalent experience
5+ Years of related experience
Two years of calling and lending or credit support related experience at the Small Business level
Demonstrated ability to achieve and exceed marketing goals
Needs to be able to understand and analyze personal and business financial statements
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
Job Description
The Small Business Specialist I proactively deepens relationships with existing Small Business customers within a specified territory. The Small Business Specialist I ensures equal access to banking products and services across all communities including businesses in low-to-moderate income areas and minority communities. This job initiates contact with all new Small Business customers by conducting a customer assessment within 30 days of them joining the bank. This role assigns Customer to the proper TD Relationship Manager (RMLM, SB Specialist, Store Manager) based on the results of the customer assessment.
Requirements
Actively calls all New Small Business customers that have opened accounts in partner stores and completes a customer assessment
Actively calls SB customers assigned and meets with them as necessary to deepen relationship, manage customer service issues, and identify product needs
Actively generates sales and referrals to all business partners in the bank to help meet the comprehensive financial needs of Small Businesses, including: RMLM, Merchant, Commercial, Treasury Management, Credit Card, Retail (B@W, Money Out, Money In), Wealth
Assigns SB Customers to proper TD Relationship Manager based on customer parameters
Directly manages group of Stores loan portfolio within Front End Fulfillment process, responsible for the origination, structuring and closing of all non RMLM Small Business loan requests.
Develops Small Business product expertise to properly vet potential product fits for our customer base
Works with the Stores and Commercial Bank to ensure superior Customer service as measured by CWI
Manages Portfolio of all loans in Front End Fulfillment process including relationship checkups and the renewal process.
Determines the proper relationship manager (RMLM/SB Specialist/Store Manager) for all new to bank customers and assigns appropriately
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends
Works closely with the Small Business Credit Center and SBB product groups to ensure satisfactory customer response times for new credit application.
Reviews all reports, including, but not limited to pipelines, dashboards, etc. to ensure accurate and complete reporting, evaluating performance weekly
• Must be eligible for employment under regulatory standards applicable to the position.
Qualifications
Bachelor's Degree or equivalent experience
5+ Years of related experience
Two years of calling and lending or credit support related experience at the Small Business level
Demonstrated ability to achieve and exceed marketing goals
Needs to be able to understand and analyze personal and business financial statements
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
via TD Bank Careers Website
posted_at: 4 days agoschedule_type: Full-time
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank,
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for
Job Description
Security Engineering's Endpoint Threat Protection team is looking for someone with experience implementing and deploying endpoint security tool solutions. The candidate will also have a strong tool-kit to develop and maintain technical solutions that adhere to engineering and architectural design principles while meeting business requirements. You’ll also provide technical expertise with a focus on security, reliability, efficiency and scalability. This mandate includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.
Here's some of what you will be asked to perform:
• Apply your experience and expertise to ensure all TD areas that interact with Endpoint Threat Protection technologies (eg: EDR, AV, FIM, etc) are implemented correctly and have the necessary capabilities, processes and documentation to operate effectively.
• Support other internal teams leveraging Endpoint Threat Protection tools for their deliverables (eg: Identity Access Management, Breach attack simulation, etc)
• Execute on TD Technology's Security Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure across application, platform and infrastructure.
• Partner with Operations to automatically integrate with appropriate tools and processes efficiency improvements via automation (scripting or through the use of software development techniques)
• Apply an in-depth understanding of relevant business needs and work with technology partners to identify and leverage synergies across the various areas.
• Draw on best practices and your knowledge of internal and external business issues to improve products or services.
• Monitor and control costs associated with the work you do, which may include contributions to negotiations of third-party contracts/agreements
• Collaborate with governance and control groups (e.g. regulatory and operational risk, compliance and audit) to provide your subject matter expertise and consult on risk issues related to Engineering technology and tools.
• Establish effective relationships across multiple business and technology partners, program and project managers
Requirements
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:
• University or Post-Graduate Degree.
• Strong academic background (e.g., computer science, engineering).
• 5-7 years relevant experience.
• Solid experience, knowledge and skills in your own discipline.
• Advanced knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues.
• Advanced knowledge of the business, its standards, applications, systems, networks, innovation, design activities, best practices.
• Ability to work independently under minimal guidance.
• Subject matter expertise and ability to share with less experienced colleagues.
• Capacity and confidence to solve complex problems and take a new perspective on existing solutions.
• Must be eligible for employment under regulatory standards applicable to the position.
• Experience with Identity Access Management tools and technology (including Multi-factor authentication) as it relates to design, implementation, concepts, practices, and administration
o Tools (such as): Active Directory / Azure AD, CyberArk, Sailpoint, Pingfed, etc
o Technology (such as): LDAP / LDAPS / Active Directory / Azure AD administration and concepts, Single Signon (eg: SAML OAuth)
• Experience with solution, policy and architecture design along with experience implementing and supporting endpoint security tools, particularly EDR (Endpoint Detection and Response), FIM (File integrity monitoring), ASG (Application safeguarding) and similar
o Tools (such as): Crowdstrike, Microsoft Defender, Symantec Datacentre Security, Other AV / EDR tools
• Demonstrated operational proficiency and experience, particularly with OS administration and automation of tasks in Windows and Linux environments through scripts (Python, Powershell, bash, etc)
• Experience, and sound knowledge of design activities used to secure systems and networks
• Proficient in troubleshooting application issues
• Customer Service in an IT context which includes communications both to technical and non-technical teams and individuals
• A strong desire to work and learn independently, and able to contribute in a team environment
• Good to have:
o Familiarity with operating or developing in Azure, AWS or Google Cloud Compute Platform,
o Software development experience and knowledge
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for
Job Description
Security Engineering's Endpoint Threat Protection team is looking for someone with experience implementing and deploying endpoint security tool solutions. The candidate will also have a strong tool-kit to develop and maintain technical solutions that adhere to engineering and architectural design principles while meeting business requirements. You’ll also provide technical expertise with a focus on security, reliability, efficiency and scalability. This mandate includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.
Here's some of what you will be asked to perform:
• Apply your experience and expertise to ensure all TD areas that interact with Endpoint Threat Protection technologies (eg: EDR, AV, FIM, etc) are implemented correctly and have the necessary capabilities, processes and documentation to operate effectively.
• Support other internal teams leveraging Endpoint Threat Protection tools for their deliverables (eg: Identity Access Management, Breach attack simulation, etc)
• Execute on TD Technology's Security Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure across application, platform and infrastructure.
• Partner with Operations to automatically integrate with appropriate tools and processes efficiency improvements via automation (scripting or through the use of software development techniques)
• Apply an in-depth understanding of relevant business needs and work with technology partners to identify and leverage synergies across the various areas.
• Draw on best practices and your knowledge of internal and external business issues to improve products or services.
• Monitor and control costs associated with the work you do, which may include contributions to negotiations of third-party contracts/agreements
• Collaborate with governance and control groups (e.g. regulatory and operational risk, compliance and audit) to provide your subject matter expertise and consult on risk issues related to Engineering technology and tools.
• Establish effective relationships across multiple business and technology partners, program and project managers
Requirements
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:
• University or Post-Graduate Degree.
• Strong academic background (e.g., computer science, engineering).
• 5-7 years relevant experience.
• Solid experience, knowledge and skills in your own discipline.
• Advanced knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues.
• Advanced knowledge of the business, its standards, applications, systems, networks, innovation, design activities, best practices.
• Ability to work independently under minimal guidance.
• Subject matter expertise and ability to share with less experienced colleagues.
• Capacity and confidence to solve complex problems and take a new perspective on existing solutions.
• Must be eligible for employment under regulatory standards applicable to the position.
• Experience with Identity Access Management tools and technology (including Multi-factor authentication) as it relates to design, implementation, concepts, practices, and administration
o Tools (such as): Active Directory / Azure AD, CyberArk, Sailpoint, Pingfed, etc
o Technology (such as): LDAP / LDAPS / Active Directory / Azure AD administration and concepts, Single Signon (eg: SAML OAuth)
• Experience with solution, policy and architecture design along with experience implementing and supporting endpoint security tools, particularly EDR (Endpoint Detection and Response), FIM (File integrity monitoring), ASG (Application safeguarding) and similar
o Tools (such as): Crowdstrike, Microsoft Defender, Symantec Datacentre Security, Other AV / EDR tools
• Demonstrated operational proficiency and experience, particularly with OS administration and automation of tasks in Windows and Linux environments through scripts (Python, Powershell, bash, etc)
• Experience, and sound knowledge of design activities used to secure systems and networks
• Proficient in troubleshooting application issues
• Customer Service in an IT context which includes communications both to technical and non-technical teams and individuals
• A strong desire to work and learn independently, and able to contribute in a team environment
• Good to have:
o Familiarity with operating or developing in Azure, AWS or Google Cloud Compute Platform,
o Software development experience and knowledge
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
via TD Bank Careers Website
posted_at: 4 days agoschedule_type: Full-time
Company Overview
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience
...
With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading
Company Overview
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience
...
With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Job Description
The Analyst - Sales and Trading provides quality, efficient and specialized sales and trading support on multiple and diverse range of assignments. The Analyst - Sales and Trading also inputs trade details into trade capture systems as directed by the Sales or Trading desks. The position also ensures that all required economic attributes are captured to appropriately reflect the economic impact for which the trade was intended, positions are appropriately valued and allows for cash flows and risk to be accurately represented. The Analyst - Sales and Trading ensures that all required counterparty details and trade control codes are captured to facilitate downstream operations and regulatory reporting processes accurately and efficiently.
• Knowledge and adherence to the following policies and procedures ensuring applicable staff under supervision are compliant: Internal Trades, Trade Capture, Credit Risk, Market Risk, Trading Strategy (associated with the respective Market Risk Policy), Trading Authority Letter, and Trading Supervision Standard
• Inputs trade details into trade capture systems as directed by the Sales desks
• Cancels and amends trades upon instruction or notification from the Sales desks
• Performs maintenance to applicable trades upon instruction or notification from the Sales desks
Requirements
• Undergraduate degree in Business (Accounting or Finance) or Mathematics/Economics
• Series 7 and 63
• 0-3 years of related experience
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience
...
With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Job Description
The Analyst - Sales and Trading provides quality, efficient and specialized sales and trading support on multiple and diverse range of assignments. The Analyst - Sales and Trading also inputs trade details into trade capture systems as directed by the Sales or Trading desks. The position also ensures that all required economic attributes are captured to appropriately reflect the economic impact for which the trade was intended, positions are appropriately valued and allows for cash flows and risk to be accurately represented. The Analyst - Sales and Trading ensures that all required counterparty details and trade control codes are captured to facilitate downstream operations and regulatory reporting processes accurately and efficiently.
• Knowledge and adherence to the following policies and procedures ensuring applicable staff under supervision are compliant: Internal Trades, Trade Capture, Credit Risk, Market Risk, Trading Strategy (associated with the respective Market Risk Policy), Trading Authority Letter, and Trading Supervision Standard
• Inputs trade details into trade capture systems as directed by the Sales desks
• Cancels and amends trades upon instruction or notification from the Sales desks
• Performs maintenance to applicable trades upon instruction or notification from the Sales desks
Requirements
• Undergraduate degree in Business (Accounting or Finance) or Mathematics/Economics
• Series 7 and 63
• 0-3 years of related experience
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
via TD Bank Careers Website
posted_at: 7 days agoschedule_type: Full-time
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank,
Company Overview
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.
Requirements
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)
• Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Accountable for achieving both Store and individual performance metrics
• Ability to manage multiple store locations and/or a diverse and complex customer base, if required
• Acts as peer mentor to developing store managers
• Requires deep expert knowledge of the business, banking and bank operations
• Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps
• Provides coaching, mentorship and guidance to others within area of expertise
• Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)
• Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners
• Originates loan applications, handles Conditions of Lending and conducts loan closings
• Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Qualifications
• Undergraduate degree or equivalent experience
• 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required
• 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies
• 4+ years of proven leadership and coaching experience required
• Small Business and Consumer lending experience required
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security
• Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
• Strong financial analysis skills
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
• Excellent verbal and written communication skills
• Demonstrated ability to lead and motivate team members
• Proficient with Microsoft Office suite
• Notary License (preferred)
Bilingual: Spanish Preferred
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
About TD Bank, America's Most Convenient Bank®
...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.
Requirements
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)
• Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Accountable for achieving both Store and individual performance metrics
• Ability to manage multiple store locations and/or a diverse and complex customer base, if required
• Acts as peer mentor to developing store managers
• Requires deep expert knowledge of the business, banking and bank operations
• Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps
• Provides coaching, mentorship and guidance to others within area of expertise
• Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)
• Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners
• Originates loan applications, handles Conditions of Lending and conducts loan closings
• Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Qualifications
• Undergraduate degree or equivalent experience
• 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required
• 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies
• 4+ years of proven leadership and coaching experience required
• Small Business and Consumer lending experience required
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security
• Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
• Strong financial analysis skills
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
• Excellent verbal and written communication skills
• Demonstrated ability to lead and motivate team members
• Proficient with Microsoft Office suite
• Notary License (preferred)
Bilingual: Spanish Preferred
Hours
40
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Show more details...
via TD Bank Jobs
posted_at: 26 days agoschedule_type: Part-time
399683BR
Job Title...
Teller I (20 Hours Weekly) - Stony Point
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and
399683BR
Job Title...
Teller I (20 Hours Weekly) - Stony Point
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
399683BR
Country:
United States
Job Requirements:
• High school diploma or GED
• 6 months+ related experience preferred
• Superior Customer Service skills
• General Math skills
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear and consistent
Hours:
20
Job Description:
The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Resolves problems independently, escalating more difficult issues to management
• Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
• Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
• Adheres to safe deposit box procedures/operations and guidelines
• Services both lobby and drive-thru Customers
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
New York
City:
Stony Point
Work Location:
82 South Liberty Drive
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Customer Service
Job Category(s):
Retail Banking - Customer Service
State (Primary):
New York
City (Primary):
Stony Point
Job Family:
Retail Sales & Service
Time Type:
Part Time
Employment Type:
Regular
Pay Range:
$20.00 - $27.50 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
Job Title...
Teller I (20 Hours Weekly) - Stony Point
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
399683BR
Country:
United States
Job Requirements:
• High school diploma or GED
• 6 months+ related experience preferred
• Superior Customer Service skills
• General Math skills
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear and consistent
Hours:
20
Job Description:
The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Resolves problems independently, escalating more difficult issues to management
• Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
• Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
• Adheres to safe deposit box procedures/operations and guidelines
• Services both lobby and drive-thru Customers
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
New York
City:
Stony Point
Work Location:
82 South Liberty Drive
Business Line:
TD Bank AMCB
Job Category - Primary:
Retail Banking - Customer Service
Job Category(s):
Retail Banking - Customer Service
State (Primary):
New York
City (Primary):
Stony Point
Job Family:
Retail Sales & Service
Time Type:
Part Time
Employment Type:
Regular
Pay Range:
$20.00 - $27.50 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-time
About TD Bank, America's Most Convenient Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private
About TD Bank, America's Most Convenient Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the... New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com Show more details...
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the... New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com Show more details...
via TD Bank Jobs
posted_at: 2 days agoschedule_type: Full-time
402622BR
Job Title...
Customer Service Representative Lead (M-F, 7:00am-4:00pm)
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C.,
402622BR
Job Title...
Customer Service Representative Lead (M-F, 7:00am-4:00pm)
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
402622BR
Department Overview:
Monday-Friday, 7:00am-4:00pm
Country:
United States
Job Requirements:
• Must be eligible for employment under regulatory standards applicable to the position.
• Performs a variety of Customer services activities for CCUL credit customers
• Provides direction, technical guidance, and answers questions as needed
• Researches more complex issues prior to resolution with Customers. Checks contract and specific account terms, communicates with account management, merchant services, account system vendor and other internal and external personnel to obtain information, researches applicable policies, consults with supervision if needed to evaluate situations, decides on correct responses and communicates answers to Customers
• Authorizes finance and other charge givebacks when appropriate and within limits of authority
• Participates in the development of unit operating policies and procedures by communicating new or unique situations and solutions developed
• May lead activities of unit, assigning, prioritizing and monitoring work
• Responds to telephone, written and other inquiries regarding account balances, interest rates, charges, statement requests and other issues
• Refers Customer disputes to research area
Hours:
Monday-Friday, 7:00am-4:00pm
Job Description:
The Credit Cards and Unsecured Lending (CCUL) Customer Service Representative Lead performs a variety of Customer service activities for TD credit customers (Consumer, Corporate and Commercial), including responding to telephone, written and other inquiries regarding account balances, interest rates, lost or stolen cards, charges, balance transfers, statement requests, fraud and other issues. This job ensures that own work, as well as work of any Employees supervised, is in compliance with applicable laws, regulations and guidelines, as
detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies.
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
North Carolina, New Jersey, South Carolina
City:
Charlotte, Greenville, Ramsey
Qualifications:
• High School Diploma or equivalent experience
• 5 Years of related experience
• In-depth knowledge of private label credit card industry Customer service practices and procedures, including consumer credit and other related regulatory guidelines
• Excellent Customer service skills, including ability to deal professionally with wide variety of Customer issues, problems and questions
• Positive, can-do persuasion and negotiation skills to deal with sometimes difficult Customer issues
• Ability to work in a high-volume, deadline-driven environment
• Account research skills, with ability to identify and evaluate relevant information quickly
• Knowledge of and ability to explain variety of credit card products as well as division policies and procedures
• Communication skills, both verbal and written, including excellent phone skills and ability to document calls and account activity clearly
• Supervisory skills required for lead position
• PC skills
• Assigned typically most complex accounts
• Must be available to work a variable schedule which may include nights and weekends
Work Location:
535 East Crescent Avenue, Greenville Campus Building A - 200 Carolina Point Parkway, Remote Charlotte (NC)
Business Line:
TD Bank AMCB
Job Category - Primary:
Administrative / Clerical / Support
Job Category(s):
Administrative / Clerical / Support
State (Primary):
North Carolina
State #2:
New Jersey
State #3:
South Carolina
City (Primary):
Charlotte
City #2:
Ramsey
City #3:
Greenville
Job Family:
TD Product Management
Time Type:
Full Time
Employment Type:
Regular
Hours/Availability Detail:
40
Pay Range:
$22.75 - $34.75 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
Job Title...
Customer Service Representative Lead (M-F, 7:00am-4:00pm)
TD Description:
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
402622BR
Department Overview:
Monday-Friday, 7:00am-4:00pm
Country:
United States
Job Requirements:
• Must be eligible for employment under regulatory standards applicable to the position.
• Performs a variety of Customer services activities for CCUL credit customers
• Provides direction, technical guidance, and answers questions as needed
• Researches more complex issues prior to resolution with Customers. Checks contract and specific account terms, communicates with account management, merchant services, account system vendor and other internal and external personnel to obtain information, researches applicable policies, consults with supervision if needed to evaluate situations, decides on correct responses and communicates answers to Customers
• Authorizes finance and other charge givebacks when appropriate and within limits of authority
• Participates in the development of unit operating policies and procedures by communicating new or unique situations and solutions developed
• May lead activities of unit, assigning, prioritizing and monitoring work
• Responds to telephone, written and other inquiries regarding account balances, interest rates, charges, statement requests and other issues
• Refers Customer disputes to research area
Hours:
Monday-Friday, 7:00am-4:00pm
Job Description:
The Credit Cards and Unsecured Lending (CCUL) Customer Service Representative Lead performs a variety of Customer service activities for TD credit customers (Consumer, Corporate and Commercial), including responding to telephone, written and other inquiries regarding account balances, interest rates, lost or stolen cards, charges, balance transfers, statement requests, fraud and other issues. This job ensures that own work, as well as work of any Employees supervised, is in compliance with applicable laws, regulations and guidelines, as
detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies.
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
North Carolina, New Jersey, South Carolina
City:
Charlotte, Greenville, Ramsey
Qualifications:
• High School Diploma or equivalent experience
• 5 Years of related experience
• In-depth knowledge of private label credit card industry Customer service practices and procedures, including consumer credit and other related regulatory guidelines
• Excellent Customer service skills, including ability to deal professionally with wide variety of Customer issues, problems and questions
• Positive, can-do persuasion and negotiation skills to deal with sometimes difficult Customer issues
• Ability to work in a high-volume, deadline-driven environment
• Account research skills, with ability to identify and evaluate relevant information quickly
• Knowledge of and ability to explain variety of credit card products as well as division policies and procedures
• Communication skills, both verbal and written, including excellent phone skills and ability to document calls and account activity clearly
• Supervisory skills required for lead position
• PC skills
• Assigned typically most complex accounts
• Must be available to work a variable schedule which may include nights and weekends
Work Location:
535 East Crescent Avenue, Greenville Campus Building A - 200 Carolina Point Parkway, Remote Charlotte (NC)
Business Line:
TD Bank AMCB
Job Category - Primary:
Administrative / Clerical / Support
Job Category(s):
Administrative / Clerical / Support
State (Primary):
North Carolina
State #2:
New Jersey
State #3:
South Carolina
City (Primary):
Charlotte
City #2:
Ramsey
City #3:
Greenville
Job Family:
TD Product Management
Time Type:
Full Time
Employment Type:
Regular
Hours/Availability Detail:
40
Pay Range:
$22.75 - $34.75 hourly
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information Show more details...
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