Most recent job postings at TD Canada Trust
via Jooble posted_at: 6 days agoschedule_type: Full-time
Company Overview Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward... Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story: jobs.td.com Department Overview At TD Canada Trust, we are the frontline of Company Overview

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward...

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story: jobs.td.com
Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Job Description

Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit customers' financial needs? Then join us as a Personal Banker and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns.

In this role, you are expected to:
• Play a key role in advising customers of high level financial solutions from a range of available investment and credit banking solutions
• By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships
• Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy
• Act as a point of contact for the frontline staff in handling customer problems
• Maintain professional space in common areas as per marketing and regulatory guidelines
• Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates and suggest additional personalized solutions based on their financial goals
• Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the organization
• Strive to achieve and improve service level agreements and productivity targets
• Ensure documents are prepared consistent with relevant regulations and in a way properly reflecting business intentions
• Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication issues efficiently
Requirements
• High school diploma with over 1 year of relevant experience
• Completion of IFIC or CSC Course
• CFSA must be completed, if hired
• Post-Secondary or Undergraduate degree in related field is an asset
• Sound knowledge of advanced investing and credit processes, banking solutions and concepts in order to provide personalized advice to customers in a fast-paced work environment
• Proficiency in software tools including MS Office, and internet application
• Tactful communicator able to exchange ideas and customer information in a concise and logical way
• A self-initiator with strong organizational, planning and time management skills
Hours

37.5
Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs
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via CareerBuilder posted_at: 6 days agoschedule_type: Full-time
Company Overview Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward... Stay current and competitive. Carve out a career for yourself. Grow with us. Heres our story: [Link available when viewing the job] Department Overview At TD Canada Trust, Company Overview

Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward...

Stay current and competitive. Carve out a career for yourself. Grow with us. Heres our story: [Link available when viewing the job]

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Job Description

Are you a passionate leader who sets a vision that inspires others? Can you mentor a team to improve, enhance and promote positive customer experiences and build financial confidence in our bank? If so, then get yourself into this role. As a Branch Manager I, you will be contributing to our overall success through your exceptional leadership, customer experience and people management skills.

In this role, you would be expected to:
• Develop, lead, and coach the team on customer advice conversations and strategies to improve the overall customer experience and increase employee and customer confidence
• Enhance branch processes within the budget to achieve operational excellence
• Administer the overall strategy for the branch by handling branch duties related to mutual funds, real estate secured credit and other compliance-related issues
• Work closely with Wealth and Business Banking to stay abreast of end-to-end processes, emerging issues and industry regulations
• Generate banking solutions demand by building effective customer relationships and referral sources while maintaining confidentiality and accuracy
• Serve as the highest point of escalation for the branch to resolve raised issues
• Cultivate an interconnected team to grow the business and maximize its efficiency, effectiveness and scale by finding improvement opportunities
• Build and lead a high performing team by using their talent optimally and ensuring their performance management activities are undertaken and completed as per human resources policies
• Provide both leadership and mentorship to the team and ensure ideal employee scheduling to meet customer demands in tight deadlines
• Help build informative, fair, and positive work environment by sharing skills and knowledge, promoting open dialogue and motivating team to achieve common goals and objectives

Requirements
• Undergraduate degree with over 4 years of relevant experience
• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
• In-depth knowledge of advanced investing and credit processes and risks to identify, track and resolve gaps effectively
• Proficiency in software tools including MS Office, and internet applications
• Strong communication skills to liaise with customers, employee and cross functional teams
• A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
• A compassionate leader with demonstrated experience working in a fast-paced work environment through strong communication, organizational, planning and time management skills

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs
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via CareerBuilder posted_at: 4 days agoschedule_type: Full-time
We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. • *Customer Experience Associate (MINTO PLACE BRANCH ... 348667BR Retail Banking Customer Service Ottawa , ON February 11, 2022 • *Company Overview** Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think TD if you crave meaningful work and embrace change like we do. We are a We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.
• *Customer Experience Associate (MINTO PLACE BRANCH
...
348667BR

Retail Banking Customer Service

Ottawa , ON

February 11, 2022
• *Company Overview**

Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think TD if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Heres our story:
• *Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
• *Job Description**
• *Customer Experience Associate.** We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:
• Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TDs Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
• Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
• Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
• Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
• *Requirements**
• High School Diploma with over 1 year of relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organizational, planning and time management skills to work in a fast-paced environment
• Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
• A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
• A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
• *Hours**

15
• *Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
• *Share this job**
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via Jooble posted_at: 6 days agoschedule_type: Full-time
Company Overview Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward... Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story: jobs.td.com Department Overview At TD Canada Trust, we are the frontline of Company Overview

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward...

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story: jobs.td.com
Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Job Description

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:
• Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
• Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
• Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
• Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
• Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
• Participate in the timely and accurate completion of business processes and procedures
• Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
• Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Requirements
• High School Diploma with over 1 year of relevant experience
• Undergraduate degree or equivalent is an asset
• Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
• Knowledge of banking solutions and processes to advise customers
• A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
• A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
• A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
Hours

37.5
Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs
Show more details...
via LinkedIn posted_at: 10 days agoschedule_type: Full-time
Company Overview Racontez-nous votre histoire. Distinguez-vous. Expliquez-nous pourquoi vous êtes le meilleur candidat. Si vous cherchez un emploi intéressant et si vous aimez le changement comme nous, songez à la TD. Venez travailler pour un leader nord-américain qui se soucie de ses employés et qui les inspire à se perfectionner et à se dépasser. Soyez au fait et demeurez compétitif. Bâtissez votre carrière. Évoluez avec nous. Voici Company Overview

Racontez-nous votre histoire. Distinguez-vous. Expliquez-nous pourquoi vous êtes le meilleur candidat. Si vous cherchez un emploi intéressant et si vous aimez le changement comme nous, songez à la TD. Venez travailler pour un leader nord-américain qui se soucie de ses employés et qui les inspire à se perfectionner et à se dépasser.

Soyez au fait et demeurez compétitif. Bâtissez votre carrière. Évoluez avec nous. Voici notre histoire : emplois.td.com/francais.

Department Overview

À TD Canada Trust, nous sommes le personnel de première ligne de la TD. Nous nous efforçons de bâtir des liens solides et approfondis avec nos clients. En comprenant leurs besoins et en proposant des solutions financières personnalisées, nous visons à aider nos clients et les PME à atteindre leurs objectifs financiers.

Nous recherchons des champions de la marque, des personnes capables d'établir des relations et des professionnels qualifiés qui comprennent les tendances économiques et du... marché pouvant assurer une expérience client légendaire.

Joignez-vous à TD Canada Trust, et pensez comme un client, agissez en propriétaire responsable, innovez pour atteindre nos buts et exécutez avec efficacité.

Job Description

Pouvez-vous assurer une interaction agréable avec les clients tout en étant chaleureux? Pouvez-vous traiter des opérations financières correctement et ressentir un sentiment d'accomplissement lorsque vous offrez une excellente expérience client? Si c'est le cas, passez à la prochaine étape de votre carrière dès aujourd'hui et posez votre candidature au poste d'associé, Expérience client. Nous recherchons un champion qui peut comprendre les besoins des clients et leur proposer les solutions bancaires qui leur conviennent le mieux pour assurer une expérience client positive.

Dans le cadre de vos fonctions, vous devrez faire ce qui suit:
• Traiter des opérations financières, comme des dépôts, des retraits et des paiements de factures, conformément aux procédures opérationnelles normalisées, aux règlements du secteur, et au Code de conduite et d'éthique professionnelle de la TD
• Comprendre et déterminer les besoins des clients afin de recommander des solutions propres à ces besoins, tout en agissant avec discrétion pour les affaires confidentielles
• Répondre aux préoccupations des clients, et les résoudre, au moyen de procédures courantes et de la transmission des exceptions à un niveau supérieur, au besoin
• Atteindre les objectifs établis et d'affaires en faisant la promotion des solutions bancaires et en suivant les processus d'affaires de manière exacte et en temps opportun
• Créer un lien personnel avec les clients pour les informer adéquatement et clairement des solutions et des processus bancaires
• Aider à établir un environnement de travail positif, diversifié et équitable, en faisant valoir l'efficacité de l'équipe et en participant au rendement et au perfectionnement individuels
• Aider l'équipe en respectant les collègues, en restant dévoué et en tenant tout le monde au courant de l'état des activités de routine
• Assurer une expérience client de qualité et recommander des améliorations opérationnelles lorsque les occasions d'amélioration et d'atteinte de l'excellence opérationnelle se présentent.
Requirements
• Diplôme d'études secondaires et plus d'une année d'expérience pertinente
• Diplôme universitaire de premier cycle ou équivalent, un atout
• Très bon sens de l'organisation, et solides compétences en administration, en planification et en gestion du temps, pour travailler dans un milieu au rythme rapide
• Utilisation pratique de la suite MS Office (Word, Excel et Outlook) et d'Internet
• Personne ambitieuse pouvant faire preuve d'initiative, axée sur l'exactitude et soucieuse des détails pour le traitement de plusieurs tâches et la modification des priorités
• Communicateur dynamique ayant des compétences reconnues en expérience client, qui peut établir un lien, verbalement ou par écrit, avec différentes personnes de façon calme, courtoise et efficace
Hours37.5Inclusiveness

À la TD, nous nous sommes engagés à favoriser un milieu intégrateur et accessible, où tous les employés et les clients se sentent appréciés, respectés et soutenus. Nous avons à cœur de réunir un effectif qui reflète la diversité de nos clients et des collectivités où nous vivons et exerçons nos activités. Si vous avez des besoins particuliers pour le processus de recrutement ou d'entrevue (p. ex. du matériel dans un autre format et des salles de réunion accessibles), n'hésitez pas à nous en faire part. Nous collaborerons avec vous pour répondre à vos besoins
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via Jobilize posted_at: 18 days agoschedule_type: Full-time
We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. • District Manager, Mobile Mortgage Specialists... • 349253BR Sales & Business Development Edmonton , AB February 16, 2022 • Company Overview • Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think TD if you crave meaningful work and embrace change like we do. We are We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

• District Manager, Mobile Mortgage Specialists...


349253BR

Sales & Business Development

Edmonton , AB

February 16, 2022

• Company Overview


Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think TD if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Heres our story:

• Department Overview


TD Canada Trust is TDs customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its branch banking network, telephone, internet banking, and TD Green Machine automated banking machines.




As a District Manager within our channel, your objective will be to lead a team of commissioned mortgage specialists in their business building initiatives. Under your strong leadership, your team will target realtors, financial planners, builders and other centres of influence to bring mortgage and secured home equity line of credit business, as well as strong customer relationships to our TD Canada Trust branch network. You and your team will work from a sales management system which has been designed specifically for our sales channel. Key accountabilities include recruitment and selection of new Specialists; new business development; sales training and joint field call work; coaching of sales people and sales activity management. This position offers salary and a commission income. Further commission matrix information will be available at time of interview.

Customer Focus:

Helping or serving clients to meet their needs while achieving bank goals and objectives

Focusing efforts on building relationships, discovering, meeting and exceeding customer needs

Networking:

Building, maintaining and using relationships or networks of contacts, which may be influential in establishing competitive advantage and achieving business objectives

Impact and Influence:

Ability to influence others to a desired outcome through persuasive arguments based on logic and facts, coupled with the ability to anticipate and respond to the needs and concerns of others

Getting Results:

A personal commitment to competing against a standard of excellence

Team Leadership:

The intention to take a role as leader of the team; a desire to lead others

• Requirements


To join our team of professionals, you must be independent, highly motivated, have demonstrated leadership qualities, and an inherent ability to develop and coach commissioned employees. Three years or more of relevant sales management experience is required, together with a sound knowledge of the real estate and mortgage lending industries. You possess excellent communication skills, are willing to work variable hours, and are independent, self-motivated and thrive in a fast-paced environment.

A university degree or an equivalent combination of education and experience is required.

• Hours


37.5

• Inclusiveness


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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• Share by Mail
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