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Most recent job postings at thedrum
via Tarta.ai
posted_at: 28 days agoschedule_type: Full-time
Description
We believe that marketing can change the world for the better and so our mission is to help marketing professionals around the world learn, make better decisions, make better marketing, and be more successful...
Our vision is to create the leading destination for marketing knowledge in the world, by thinking of our audience first, using data intelligently, building on our innovative product range, and using the foundation of our industry
Description
We believe that marketing can change the world for the better and so our mission is to help marketing professionals around the world learn, make better decisions, make better marketing, and be more successful...
Our vision is to create the leading destination for marketing knowledge in the world, by thinking of our audience first, using data intelligently, building on our innovative product range, and using the foundation of our industry creativity.
With bases in London, Glasgow, New York, and Singapore, we inform and inspire readers with content around six pillars of content:
agencies, marketing, media, creativity, sustainability, and technology.
We curate our content via our team of journalists, from the best-in-class work identified through our award shows, from user-generated content via Open Mic and The Drum Network, from clients we work with to market them via content and through the ratings we gather from marketing services buyers on The Drum Recommends.
We deliver it to our audience through multiple channels:
articles and reports; TV; audio; live in-person at The Drum Labs; online networking/meetings; at industry events.
Reporting to the Head of Studios, the role of the Account Manager Client Services, US is to manage and delight The Drum s US clients, through effectively executing partnerships and branded content campaigns.
You ll work on integrated campaigns involving video, podcasts, events, editorial, and more.
Reporting to the Head of Studios, the role of the Account Manager Client Services, EMEA is to manage and delight The Drum s EMEA clients, through effectively executing partnerships and branded content campaigns.
You ll work on integrated campaigns involving video, podcasts, events, editorial, and more.
Operating as lead on some key client accounts, you will work with other teams and experts, internally and externally, to consistently deliver and maintain an excellent level of client service.
As our work across the US expands, you may be required to travel for work to attend industry events and manage client and The Drum activations on the ground.
Key Responsibilities
• Assist in campaign planning, the project set up, and kick-off - including building project timelines, and checking sales documentation
• Manage and lead client communications post-sale, responding to clients in a timely and professional manner
• Take ownership of key accounts, build rapport with clients, establish ways of working, and get to know their business and industry
• Operate as day-to-day point of contact, managing full e2e lifecycle of campaigns
• Work with the sales lead to ensure key project milestones are planned for and effectively organized, e.g.
onboarding sessions, wash-ups, etc.
• Ensure CRM systems and project management software are accurately used and maintained
• Work with internal departments within The Drum to plan, design, and implement campaign strategy to ensure the successful delivery of campaigns
• Help source and manage third-party/external resources as necessary e.g.
freelance journalists, freelance film crews, event locations etc
• Budgetary management of the project including logging direct costs and tracking hours
• Post-campaign reporting, in conjunction with the Sales lead
• Attend corporate events or field appointments as required and represent the company in a correct and professional manner
• Be a core player in The Drum Client Services team, contributing ideas and feedback
Requirements
• Extremely detail-oriented with the ability to develop and implement strategic plans to manage and grow accounts
• Excellent communication skills, an analytical mind, and a talent for organization
• 2-3 years of client/account/project management experience
• Understanding of the media industry and agency environment
• Excellent communication skills (written and verbal) with a talent for organization
• Proactive problem-solver
• Consistent in all output and attitude
• Personable and professional manner, ensuring high-quality customer service and client satisfaction
• Able to build strong, trusting relationships and understand client needs
• Ability to foster and develop strong relationships with senior stakeholders within the business
• Punctual and proficient time manager, able to prioritize tasks and work efficiently under pressure
• Ability to consistently challenge and push the quality of our work and creative output
Benefits
• The opportunity to work in an engaging creative environment within a rapidly growing business
• 401k
• Comprehensive healthcare package
• Sick & Safe time off
• Life cover
• Vacation time - 22 days + federal holidays
• 2 additional paid charity days per annum (support a charitable cause that is close to you without taking vacation days)
• Employee referral bonus Show more details...
We believe that marketing can change the world for the better and so our mission is to help marketing professionals around the world learn, make better decisions, make better marketing, and be more successful...
Our vision is to create the leading destination for marketing knowledge in the world, by thinking of our audience first, using data intelligently, building on our innovative product range, and using the foundation of our industry creativity.
With bases in London, Glasgow, New York, and Singapore, we inform and inspire readers with content around six pillars of content:
agencies, marketing, media, creativity, sustainability, and technology.
We curate our content via our team of journalists, from the best-in-class work identified through our award shows, from user-generated content via Open Mic and The Drum Network, from clients we work with to market them via content and through the ratings we gather from marketing services buyers on The Drum Recommends.
We deliver it to our audience through multiple channels:
articles and reports; TV; audio; live in-person at The Drum Labs; online networking/meetings; at industry events.
Reporting to the Head of Studios, the role of the Account Manager Client Services, US is to manage and delight The Drum s US clients, through effectively executing partnerships and branded content campaigns.
You ll work on integrated campaigns involving video, podcasts, events, editorial, and more.
Reporting to the Head of Studios, the role of the Account Manager Client Services, EMEA is to manage and delight The Drum s EMEA clients, through effectively executing partnerships and branded content campaigns.
You ll work on integrated campaigns involving video, podcasts, events, editorial, and more.
Operating as lead on some key client accounts, you will work with other teams and experts, internally and externally, to consistently deliver and maintain an excellent level of client service.
As our work across the US expands, you may be required to travel for work to attend industry events and manage client and The Drum activations on the ground.
Key Responsibilities
• Assist in campaign planning, the project set up, and kick-off - including building project timelines, and checking sales documentation
• Manage and lead client communications post-sale, responding to clients in a timely and professional manner
• Take ownership of key accounts, build rapport with clients, establish ways of working, and get to know their business and industry
• Operate as day-to-day point of contact, managing full e2e lifecycle of campaigns
• Work with the sales lead to ensure key project milestones are planned for and effectively organized, e.g.
onboarding sessions, wash-ups, etc.
• Ensure CRM systems and project management software are accurately used and maintained
• Work with internal departments within The Drum to plan, design, and implement campaign strategy to ensure the successful delivery of campaigns
• Help source and manage third-party/external resources as necessary e.g.
freelance journalists, freelance film crews, event locations etc
• Budgetary management of the project including logging direct costs and tracking hours
• Post-campaign reporting, in conjunction with the Sales lead
• Attend corporate events or field appointments as required and represent the company in a correct and professional manner
• Be a core player in The Drum Client Services team, contributing ideas and feedback
Requirements
• Extremely detail-oriented with the ability to develop and implement strategic plans to manage and grow accounts
• Excellent communication skills, an analytical mind, and a talent for organization
• 2-3 years of client/account/project management experience
• Understanding of the media industry and agency environment
• Excellent communication skills (written and verbal) with a talent for organization
• Proactive problem-solver
• Consistent in all output and attitude
• Personable and professional manner, ensuring high-quality customer service and client satisfaction
• Able to build strong, trusting relationships and understand client needs
• Ability to foster and develop strong relationships with senior stakeholders within the business
• Punctual and proficient time manager, able to prioritize tasks and work efficiently under pressure
• Ability to consistently challenge and push the quality of our work and creative output
Benefits
• The opportunity to work in an engaging creative environment within a rapidly growing business
• 401k
• Comprehensive healthcare package
• Sick & Safe time off
• Life cover
• Vacation time - 22 days + federal holidays
• 2 additional paid charity days per annum (support a charitable cause that is close to you without taking vacation days)
• Employee referral bonus Show more details...
via Tarta.ai
posted_at: 29 days agoschedule_type: Full-time
Description
• THIS IS NOT A SALES ROLE
...
The Drum is entering an exciting growth phase, and critical to this growth is the development and professionalization of the global Client Services team. A highly collaborative team, Client Services is the voice of the client within the business and the voice of our business to our clients. Sitting within The Drum Studios as a shared delivery function, the team manages and delivers client partnerships across
Description
• THIS IS NOT A SALES ROLE
...
The Drum is entering an exciting growth phase, and critical to this growth is the development and professionalization of the global Client Services team. A highly collaborative team, Client Services is the voice of the client within the business and the voice of our business to our clients. Sitting within The Drum Studios as a shared delivery function, the team manages and delivers client partnerships across The Drum s three largest product lines, spanning bespoke marketing solutions, digital publishing, and event sponsorship and alignment.
Reporting to the Head of Studios, the role of the Account Manager Client Services, EMEA is to manage and delight The Drum s EMEA clients, through effectively executing partnerships and branded content campaigns. You ll work on integrated campaigns involving video, podcasts, events, editorial, and more.
Operating as lead on some key client accounts, you will work with other teams and experts, internally and externally, to consistently deliver and maintain an excellent level of client service.
As our work across the US expands, you may be required to travel for work to attend industry events and manage client and The Drum activations on the ground.
Key Responsibilities
• Assist in campaign planning, the project set up, and kick-off - including building project timelines, and checking sales documentation
• Manage and lead client communications post-sale, responding to clients in a timely and professional manner
• Take ownership of key accounts, build rapport with clients, establish ways of working, and get to know their business and industry
• Operate as day-to-day point of contact, managing full e2e lifecycle of campaigns
• Work with the sales lead to ensure key project milestones are planned for and effectively organized, e.g. onboarding sessions, wash-ups, etc.
• Ensure CRM systems and project management software are accurately used and maintained
• Work with internal departments within The Drum to plan, design, and implement campaign strategy to ensure the successful delivery of campaigns
• Help source and manage third-party/external resources as necessary e.g. freelance journalists, freelance film crews, event locations etc
• Budgetary management of the project including logging direct costs and tracking hours
• Post-campaign reporting, in conjunction with the Sales lead
• Attend corporate events or field appointments as required and represent the company in a correct and professional manner
• Be a core player in The Drum Client Services team, contributing ideas and feedback
Requirements
• Extremely detail-oriented with the ability to develop and implement strategic plans to manage and grow accounts
• Excellent communication skills, an analytical mind, and a talent for organization
• 2-3 years of client/account/project management experience
• Understanding of the media industry and agency environment
• Excellent communication skills (written and verbal) with a talent for organization
• Proactive problem-solver
• Consistent in all output and attitude
• Personable and professional manner, ensuring high-quality customer service and client satisfaction
• Able to build strong, trusting relationships and understand client needs
• Ability to foster and develop strong relationships with senior stakeholders within the business
• Punctual and proficient time manager, able to prioritize tasks and work efficiently under pressure
• Ability to consistently challenge and push the quality of our work and creative output
Benefits
• The opportunity to work in an engaging creative environment within a rapidly growing business
• 401k
• Comprehensive healthcare package
• Sick & Safe time off
• Life cover
• Vacation time - 22 days + federal holidays
• 2 additional paid charity days per annum (support a charitable cause that is close to you without taking vacation days)
• Employee referral bonus Show more details...
• THIS IS NOT A SALES ROLE
...
The Drum is entering an exciting growth phase, and critical to this growth is the development and professionalization of the global Client Services team. A highly collaborative team, Client Services is the voice of the client within the business and the voice of our business to our clients. Sitting within The Drum Studios as a shared delivery function, the team manages and delivers client partnerships across The Drum s three largest product lines, spanning bespoke marketing solutions, digital publishing, and event sponsorship and alignment.
Reporting to the Head of Studios, the role of the Account Manager Client Services, EMEA is to manage and delight The Drum s EMEA clients, through effectively executing partnerships and branded content campaigns. You ll work on integrated campaigns involving video, podcasts, events, editorial, and more.
Operating as lead on some key client accounts, you will work with other teams and experts, internally and externally, to consistently deliver and maintain an excellent level of client service.
As our work across the US expands, you may be required to travel for work to attend industry events and manage client and The Drum activations on the ground.
Key Responsibilities
• Assist in campaign planning, the project set up, and kick-off - including building project timelines, and checking sales documentation
• Manage and lead client communications post-sale, responding to clients in a timely and professional manner
• Take ownership of key accounts, build rapport with clients, establish ways of working, and get to know their business and industry
• Operate as day-to-day point of contact, managing full e2e lifecycle of campaigns
• Work with the sales lead to ensure key project milestones are planned for and effectively organized, e.g. onboarding sessions, wash-ups, etc.
• Ensure CRM systems and project management software are accurately used and maintained
• Work with internal departments within The Drum to plan, design, and implement campaign strategy to ensure the successful delivery of campaigns
• Help source and manage third-party/external resources as necessary e.g. freelance journalists, freelance film crews, event locations etc
• Budgetary management of the project including logging direct costs and tracking hours
• Post-campaign reporting, in conjunction with the Sales lead
• Attend corporate events or field appointments as required and represent the company in a correct and professional manner
• Be a core player in The Drum Client Services team, contributing ideas and feedback
Requirements
• Extremely detail-oriented with the ability to develop and implement strategic plans to manage and grow accounts
• Excellent communication skills, an analytical mind, and a talent for organization
• 2-3 years of client/account/project management experience
• Understanding of the media industry and agency environment
• Excellent communication skills (written and verbal) with a talent for organization
• Proactive problem-solver
• Consistent in all output and attitude
• Personable and professional manner, ensuring high-quality customer service and client satisfaction
• Able to build strong, trusting relationships and understand client needs
• Ability to foster and develop strong relationships with senior stakeholders within the business
• Punctual and proficient time manager, able to prioritize tasks and work efficiently under pressure
• Ability to consistently challenge and push the quality of our work and creative output
Benefits
• The opportunity to work in an engaging creative environment within a rapidly growing business
• 401k
• Comprehensive healthcare package
• Sick & Safe time off
• Life cover
• Vacation time - 22 days + federal holidays
• 2 additional paid charity days per annum (support a charitable cause that is close to you without taking vacation days)
• Employee referral bonus Show more details...
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