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The Grommet is an online marketplace that curates and sells innovative products from independent makers and small businesses across various categories. With a mission to discover unique and undiscovered products, The Grommet aims to highlight the stories behind each product and the people behind their creation. The website provides a platform for independent inventors and entrepreneurs to showcase their creations, connecting them with a wider audience of consumers who love to discover and support innovative products. From home and kitchen gadgets to beauty and fashion accessories, The Grommet offers a diverse range of products that are thoughtfully designed, often environmentally sustainable, and socially responsible.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#23,668 Site Rank
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Site age13 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#23,668
#23,668
Site age
13 yrs
13 yrs
Location
United States
United States
Popular Questions for Grommet
Newest job postings for Grommet
via Somerville, MA - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
The Site Merchandising Manager will be responsible for developing and implementing the merchandising strategy across site and commerce channels by applying analytics, 1-1 recommendations, category and brand story-telling, through the use of third party applications and in collaboration with Product teams. Additionally, as Site Merchandising Manager you will be the subject matter expert partnering... with Product on the consumer product shopping experience.
The Site Merchandising Manager will be responsible for developing and implementing the merchandising strategy across site and commerce channels by applying analytics, 1-1 recommendations, category and brand story-telling, through the use of third party applications and in collaboration with Product teams. Additionally, as Site Merchandising Manager you will be the subject matter expert partnering... with Product on the consumer product shopping experience. As such, you are the expert in the full breadth and depth of our product catalog and how the consumer experiences it on site, including taxonomy, navigation, site-search, and filters. This position will work cross-functionally with internal stakeholders including marketing, product, growth, and merchandising teams to execute against established priorities and goals. The ideal candidate will feel comfortable managing competing priorities and deadlines across these various teams. This position reports directly to the Director of Site and Consumer Experience Operations. What You'll Do You will be responsible for ensuring our consumers are able to discover what they are looking for, and maybe even sometimes, surprisingly, what they are not. This will include assisting in the creation of a clear and engaging site taxonomy, identifying product attributes for filtering, ensuring appropriate search and category page optimization, and merchandising of key landing pages. You will recommend and help drive product enhancements to further enhance the shopping experience. You will work cross functionally with UI/UX to fill in the content for their conversion optimization recommendations. With a solid understanding of consumer interests, product and site analytics, and brand tenets, you will collaborate with marketing and merchants to align site initiates to the editorial calendar. The Site Merchandising Manager is responsible for surfacing diversity of catalog, limiting dependence on hit products and ultimately increasing site revenue per session, revenue from category lands, search and driven revenue. Provide strategic guidance for metadata fields ensuring we are collecting what is needed to provide an optimal site search and category filtering experience Identify and explore through data analysis, testing, and other research, customizable site experiences based on specific cohorts (ie first time user or user from California) Be a stakeholder and user of our third party site merchandising tool, Bloomreach. Use to create curated experiences as necessary, such as for specific sources or cohorts, and ensure the tool is providing an exceptional user experience across category and search results. Conduct a/b testing of initiatives. Own strategy and planning for homepage, gift page and flyouts visually, thematically, with data-driven decision making Help identify trends that require new categories on site and collaborate across marketing, product and merchants to ensure any new categories fit into site taxonomy and have proper linking. Use trends and areas of focus from merchants to recommend a pool of potential products for catalog, managing for revenue, AOV, engagement, and category targets. Support catalog QA and coordination with Merchants, Account Management, Growth and Design. Create and merchandise categories. Categories to be updated seasonally where appropriate. Track and report out on key metrics of site revenue per session, revenue from category lands, and search driven revenue. What You'll Need Bachelor's Degree 3
years of marketing experience with at least 2 years of ecommerce experience. Prefer experience working in a multi-channel Retail or Consumer Products industry where cross-channel planning, execution, budgeting and analysis are essential Problem solver who can detect business challenges and work in a complex environment Ability to thrive and be agile in a fast-paced, ever-evolving environment Self-motivated, a quick learner, and able to prioritize and multitask effectively Technologically savvy and able to quickly learn new platforms and tools Highly organized, detail oriented, and excellent written and verbal communication skills Knowledge of website publishing tools, SEO, SQL, and Google Analytics Experience in Microsoft (Excel, PowerPoint, Word) and Google Suite Solid project management abilities
Salary Range:
$80K -- $100K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
years of marketing experience with at least 2 years of ecommerce experience. Prefer experience working in a multi-channel Retail or Consumer Products industry where cross-channel planning, execution, budgeting and analysis are essential Problem solver who can detect business challenges and work in a complex environment Ability to thrive and be agile in a fast-paced, ever-evolving environment Self-motivated, a quick learner, and able to prioritize and multitask effectively Technologically savvy and able to quickly learn new platforms and tools Highly organized, detail oriented, and excellent written and verbal communication skills Knowledge of website publishing tools, SEO, SQL, and Google Analytics Experience in Microsoft (Excel, PowerPoint, Word) and Google Suite Solid project management abilities
Salary Range:
$80K -- $100K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via ZipRecruiter
schedule_type: Full-time
Overview:
The Customer Experience Specialist will be responsible for assisting customers through their purchase journey; answering questions, solving problems, using technology and human empathy to build customer trust and loyalty. Reporting to the Customer Experience Manager, you will require excellent communication skills, proactive problem solving and the ability to... multitask.
Responsibilities:
• Provide assistance to customers with pre-order
Overview:
The Customer Experience Specialist will be responsible for assisting customers through their purchase journey; answering questions, solving problems, using technology and human empathy to build customer trust and loyalty. Reporting to the Customer Experience Manager, you will require excellent communication skills, proactive problem solving and the ability to... multitask.
Responsibilities:
• Provide assistance to customers with pre-order questions: product inquiries, promotions, website navigation, print catalog inquiries, etc.
• Troubleshoot and resolve customer inquiries while building a relationship with the customer
• Provide assistance with customer issues such as delivery status, returns, replacements, refunds, backorders, and other issues that may arise in the order fulfillment process
• Navigate multiple software applications and technologies
• Demonstrate conflict management and problem solving skills
• Meet targets for customer satisfaction, efficiency, and issue resolution metrics.
Skills and Experience Requirements:
• 0-1 years working in a customer focused environment
• Strong problem solving skills and the ability to think analytically while working in a fast-paced environment
• Excellent communication and relationship building skills
• A successful track record working in a high-volume environment
• Comfort with technology - software, systems, platforms
• Familiarity with ZenDesk a plus
• High School Diploma or GED
• Comfortable engaging with customers over the phone
• Ability to work a schedule that may include at least one weekend day or evenings Show more details...
The Customer Experience Specialist will be responsible for assisting customers through their purchase journey; answering questions, solving problems, using technology and human empathy to build customer trust and loyalty. Reporting to the Customer Experience Manager, you will require excellent communication skills, proactive problem solving and the ability to... multitask.
Responsibilities:
• Provide assistance to customers with pre-order questions: product inquiries, promotions, website navigation, print catalog inquiries, etc.
• Troubleshoot and resolve customer inquiries while building a relationship with the customer
• Provide assistance with customer issues such as delivery status, returns, replacements, refunds, backorders, and other issues that may arise in the order fulfillment process
• Navigate multiple software applications and technologies
• Demonstrate conflict management and problem solving skills
• Meet targets for customer satisfaction, efficiency, and issue resolution metrics.
Skills and Experience Requirements:
• 0-1 years working in a customer focused environment
• Strong problem solving skills and the ability to think analytically while working in a fast-paced environment
• Excellent communication and relationship building skills
• A successful track record working in a high-volume environment
• Comfort with technology - software, systems, platforms
• Familiarity with ZenDesk a plus
• High School Diploma or GED
• Comfortable engaging with customers over the phone
• Ability to work a schedule that may include at least one weekend day or evenings Show more details...
via ZipRecruiter
schedule_type: Full-time
At The Grommet, we are driven to create a world where Independent Makers and small businesses can find their people and grow their businesses. For more than 10 years, we have been helping consumers discover independently-made products from local makers and small businesses, and helping the people behind those products succeed. Household names like S'well bottle, Bombas and Simplisafe were all... Grommet discoveries - in those cases and thousands of
At The Grommet, we are driven to create a world where Independent Makers and small businesses can find their people and grow their businesses. For more than 10 years, we have been helping consumers discover independently-made products from local makers and small businesses, and helping the people behind those products succeed. Household names like S'well bottle, Bombas and Simplisafe were all... Grommet discoveries - in those cases and thousands of others, we help Makers launch products with brand and distribution control to be successful when they graduate from our launch platform.
The Grommet is seeking a Director of Business Intelligence to help take the team to the next level. The successful candidate will have data analysis experience and be looking to contribute to data-oriented solutions across the company. The role will be responsible for the team's ad hoc analysis, reporting, prioritizing multiple data requests from multiple teams and leading team projects. A new growth area and major focus for the team in 2021 will be around customer behavior insights to partner with the product team for enhancing our ecommerce website. This role will report to the VP of Technology.
Key Activities
Tactical & Strategic Vision
• Manage the recurring and ad hoc responsibilities of the team to interpret data, analyze results using statistical techniques, and provide ongoing reports
• Work with several complex relational databases and other data sources to build complex SQL queries, combine data sets, troubleshoot data problems, produce dashboards, reports, and slide presentations
• Analyzes and presents data to leadership throughout the company
• Manage data flow and data quality to improve data accuracy, viability, and value
• Develop a vision and roadmap for the future of the team to ensure scalability, reliability, efficiency, and quality
Leadership/Management
• Lead the BI team of 3 analysts in identifying and tracking on key KPIs relevant to the business
• Act as a mentor, fostering ownership, and setting a high bar for delivery performance and quality
• Organize and delegate BI projects across the team by prioritizing and maintaining tickets and work in Jira
• Initiate and manage vendor relationships and establishes requirements for solutions and services
Collaboration
• Advocate for the effective use of data and drives a culture of data-informed decision making across the company
• Manage and deepen relationships with stakeholders to support finance, operations, marketing, demand planning, merchandising, discovery, product, engineering, and general business reporting
• Partner closely with leadership team members to develop actionable, measurable projects and programs that accelerate organizational growth, efficiency, and provide data-driven solutions that scale
• Help coordinate projects across multiple stakeholders and ones internal to the BI team, appropriately prioritizing amongst competing initiatives
Required Experience
• Bachelor's degree in marketing, economics, business, computer science, statistics, applied mathematics, or a similar discipline or experience; an advanced degree in any of these fields are a plus
• 5+ years of related professional work experience; data analyst, web analytics, data warehousing, financial analyst, or other analytical roles required
• 3+ years experience managing and mentoring high performing teams
• Background building interactive dashboards and data visualization in tools such as Looker, Tableau, Domo, Periscope, or Redash, etc.
• Experience with tracking and reporting on customer behavior in an ecommerce environment
• Expert proficiency in SQL and demonstrated ability to learn new technologies or languages
• Experience working with large and complex datasets
• Experience with data modeling, data management, and data warehousing concepts
• Relative familiarity of data environments - including data warehousing, data pipelines, and ETL techniques
• Experience with data governance and data management approaches
• Experience with ecommerce or other online customer-centric behavioral data
• Ability to scope an analytic solution out of a vague business problem
• Strong interpersonal, written, and verbal communication skills for cross-team communication and data requirement gathering
• Ability to take ownership of projects and sees them through to a successful completion
Desired Experience
• Experience in online marketing disciplines, Google Analytics data, with a strong emphasis on customer segmentation and attribution models, a plus
• Working knowledge of Python, R, or any other programming language
• Topical understanding of web technologies (like APIs and HTTP) and/or popular web formats (like JSON and HTML)
• Attentive to detail, strong quality control, and ability to multitask
• Intellectually curious, high energy, and possess a strong work ethic
• Ability to efficiently analyze huge volumes of data and present concise and clear recommendations to senior leaders and non-data oriented folks
• Working knowledge of financial accounting, demand forecasting, and/or shipping logistics reporting
At The Grommet, we are creating a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business Show more details...
The Grommet is seeking a Director of Business Intelligence to help take the team to the next level. The successful candidate will have data analysis experience and be looking to contribute to data-oriented solutions across the company. The role will be responsible for the team's ad hoc analysis, reporting, prioritizing multiple data requests from multiple teams and leading team projects. A new growth area and major focus for the team in 2021 will be around customer behavior insights to partner with the product team for enhancing our ecommerce website. This role will report to the VP of Technology.
Key Activities
Tactical & Strategic Vision
• Manage the recurring and ad hoc responsibilities of the team to interpret data, analyze results using statistical techniques, and provide ongoing reports
• Work with several complex relational databases and other data sources to build complex SQL queries, combine data sets, troubleshoot data problems, produce dashboards, reports, and slide presentations
• Analyzes and presents data to leadership throughout the company
• Manage data flow and data quality to improve data accuracy, viability, and value
• Develop a vision and roadmap for the future of the team to ensure scalability, reliability, efficiency, and quality
Leadership/Management
• Lead the BI team of 3 analysts in identifying and tracking on key KPIs relevant to the business
• Act as a mentor, fostering ownership, and setting a high bar for delivery performance and quality
• Organize and delegate BI projects across the team by prioritizing and maintaining tickets and work in Jira
• Initiate and manage vendor relationships and establishes requirements for solutions and services
Collaboration
• Advocate for the effective use of data and drives a culture of data-informed decision making across the company
• Manage and deepen relationships with stakeholders to support finance, operations, marketing, demand planning, merchandising, discovery, product, engineering, and general business reporting
• Partner closely with leadership team members to develop actionable, measurable projects and programs that accelerate organizational growth, efficiency, and provide data-driven solutions that scale
• Help coordinate projects across multiple stakeholders and ones internal to the BI team, appropriately prioritizing amongst competing initiatives
Required Experience
• Bachelor's degree in marketing, economics, business, computer science, statistics, applied mathematics, or a similar discipline or experience; an advanced degree in any of these fields are a plus
• 5+ years of related professional work experience; data analyst, web analytics, data warehousing, financial analyst, or other analytical roles required
• 3+ years experience managing and mentoring high performing teams
• Background building interactive dashboards and data visualization in tools such as Looker, Tableau, Domo, Periscope, or Redash, etc.
• Experience with tracking and reporting on customer behavior in an ecommerce environment
• Expert proficiency in SQL and demonstrated ability to learn new technologies or languages
• Experience working with large and complex datasets
• Experience with data modeling, data management, and data warehousing concepts
• Relative familiarity of data environments - including data warehousing, data pipelines, and ETL techniques
• Experience with data governance and data management approaches
• Experience with ecommerce or other online customer-centric behavioral data
• Ability to scope an analytic solution out of a vague business problem
• Strong interpersonal, written, and verbal communication skills for cross-team communication and data requirement gathering
• Ability to take ownership of projects and sees them through to a successful completion
Desired Experience
• Experience in online marketing disciplines, Google Analytics data, with a strong emphasis on customer segmentation and attribution models, a plus
• Working knowledge of Python, R, or any other programming language
• Topical understanding of web technologies (like APIs and HTTP) and/or popular web formats (like JSON and HTML)
• Attentive to detail, strong quality control, and ability to multitask
• Intellectually curious, high energy, and possess a strong work ethic
• Ability to efficiently analyze huge volumes of data and present concise and clear recommendations to senior leaders and non-data oriented folks
• Working knowledge of financial accounting, demand forecasting, and/or shipping logistics reporting
At The Grommet, we are creating a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business Show more details...
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