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Most recent job postings at The Knot
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Learning and
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Learning and Development Coordinator is critical to the success of the Department. They ensure that all Learning programs are properly marketed, communicated, and documented. They keep participants on task in learning tracks and organize data for preparation of reporting to key stakeholders on a regular basis. The regular reporting cadence allows organizational leaders to remain informed of progress of programs, courses, and learning tracks.
The role requires someone who is skilled in fostering an authentic culture and creating a unique and positive employee experience by aligning learning programs and reviewing measurements of success that align with our Global Core Values.
Responsibilities
• Communicate, plan, and execute engaging content to market and promote Learning and development opportunities with the organization, including but not limited to: determining intricate details, budgeting, scheduling, vendor management, ordering supplies, set up, and break down (virtual or person)
• Optimize and ensure successful execution of continuing education programs and activities through strong collaboration and communication
• Coordinate with all stakeholders for executing programs/events, including presenters, office operations teams, and Managers
• Partner with multiple teams to ensure messaging alignment prior to completing campaign/marketing plans
• Work closely with Internal Communications (Community Team) to ensure comms reaches appropriate audiences in a timely manner
• Partner with other departments for the review on and feedback of continuing education, specialized training and training reporting
• Market training and training roll outs while ensuring optimum program visibility
• Monitor and audit functionality of Learning Management Software and troubleshoot when necessary
• Partner with Talent Brand and Communications for necessary collaboration on internal/external-facing branding about development opportunities within the organization
• Create and audit Learning + Development standard operating procedures, processes and policies
• Update new and recurring programs.
SUCCESSFUL LEARNING COORDINATOR CANDIDATES:
• You have a minimum of 2 years experience of project management, engagement initiatives, and high level communication
• You are skilled in navigation multiple systems/platforms to quickly to achieve common goals
• You are super-organized, with exceptional attention to detail and a love for strategic organization, partnership, and collaboration
• You have knowledge of G-Suite, Word, Excel, PowerPoint, and Google Calendar
• You thrive in a multi-tasked, fast paced environment
• You are a strong communicator and able to articulate ideas in an organized concise manner with strong written and verbal skills
• You have the desire to innovate, identify problems and find creative solutions
• You are enthusiastic with the ability to thrive in an atmosphere of constant change
• You are a collaborator, who can build relationships with stakeholders both internally and external to TKWW
• You frequently consider diverse points of view and include them in your decision-making, communication, and programming
#REMOTE
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Learning and Development Coordinator is critical to the success of the Department. They ensure that all Learning programs are properly marketed, communicated, and documented. They keep participants on task in learning tracks and organize data for preparation of reporting to key stakeholders on a regular basis. The regular reporting cadence allows organizational leaders to remain informed of progress of programs, courses, and learning tracks.
The role requires someone who is skilled in fostering an authentic culture and creating a unique and positive employee experience by aligning learning programs and reviewing measurements of success that align with our Global Core Values.
Responsibilities
• Communicate, plan, and execute engaging content to market and promote Learning and development opportunities with the organization, including but not limited to: determining intricate details, budgeting, scheduling, vendor management, ordering supplies, set up, and break down (virtual or person)
• Optimize and ensure successful execution of continuing education programs and activities through strong collaboration and communication
• Coordinate with all stakeholders for executing programs/events, including presenters, office operations teams, and Managers
• Partner with multiple teams to ensure messaging alignment prior to completing campaign/marketing plans
• Work closely with Internal Communications (Community Team) to ensure comms reaches appropriate audiences in a timely manner
• Partner with other departments for the review on and feedback of continuing education, specialized training and training reporting
• Market training and training roll outs while ensuring optimum program visibility
• Monitor and audit functionality of Learning Management Software and troubleshoot when necessary
• Partner with Talent Brand and Communications for necessary collaboration on internal/external-facing branding about development opportunities within the organization
• Create and audit Learning + Development standard operating procedures, processes and policies
• Update new and recurring programs.
SUCCESSFUL LEARNING COORDINATOR CANDIDATES:
• You have a minimum of 2 years experience of project management, engagement initiatives, and high level communication
• You are skilled in navigation multiple systems/platforms to quickly to achieve common goals
• You are super-organized, with exceptional attention to detail and a love for strategic organization, partnership, and collaboration
• You have knowledge of G-Suite, Word, Excel, PowerPoint, and Google Calendar
• You thrive in a multi-tasked, fast paced environment
• You are a strong communicator and able to articulate ideas in an organized concise manner with strong written and verbal skills
• You have the desire to innovate, identify problems and find creative solutions
• You are enthusiastic with the ability to thrive in an atmosphere of constant change
• You are a collaborator, who can build relationships with stakeholders both internally and external to TKWW
• You frequently consider diverse points of view and include them in your decision-making, communication, and programming
#REMOTE
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via LinkedIn
posted_at: 4 days agowork_from_home: 1
WHAT WE DO MATTERS:
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE... AND OUR TEAM:
The detail-oriented and collaborative
WHAT WE DO MATTERS:
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE... AND OUR TEAM:
The detail-oriented and collaborative Senior Content Strategist will assist with special projects as well as providing support for the broader Content Strategy team. You will bring a strong understanding of the digital editorial landscape, an SEO perspective anchored to monitoring strategy success over time, and a solutions-oriented mindset to ensure each article we publish is in service of our team’s goals and our users. You enjoy thinking about “the why” behind decisions, and can express your point of view when needed. You work quickly, prioritize creative problem-solving and understand how editorial strategy impacts TKWW’s business at large. You will work closely alongside editors, content strategists, data analysts and marketers and report into the Director of Content Strategy.
RESPONSIBILITIES:
- Responsible for assisting in the day-to-day content strategy across multiple content verticals for our US wedding brands, including but not limited to Fashion, Travel, Planning and Gifting
- Create content strategy outlines (including conducting keyword research and SERP analysis) for digital editorial assignments. Additionally, you will help identify assignment opportunities in order to drive traffic and achieve other team goals
- Execute content and site section audits in close partnership with our SEO team to determine a go-forward strategy and tactics that will achieve goals
- Design and provide actionable reporting to teammates and stakeholders; analyze traffic, keywords rankings and conversion data to summarize findings, share key takeaways and enable Editorial leaders to make strategic decisions
- Collaborate with editors, SEO analysts, other content strategists and team members regularly on content opportunities and ideas
SUCCESSFUL CANDIDATES HAVE:
- 5-7 years of experience working in a content marketing, SEO or audience development role
- Expert understanding of user intent and the latest SEO best practices; experience using
- Experience using analytics tools such as Google Analytics, Parsley to pull reports and leverage data to make decisions as well as SEO tools such as SEMrush, Google Search Console, AdWords
- Experience working on an affiliate content strategy and/or content strategies designed at directly supporting revenue
- Firm grasp of digital editorial best practices and workflows, including basic HTML, CMS experience, digital writing, editorial integrity/ethics and more
- Ability to balance multiple projects and initiatives at once; flexible and agile mindset
- Knowledgeable about digital content business and monetization models; experience leveraging digital editorial content to achieve business goals
- Extreme attention to detail, commitment to accuracy as well as strong written and verbal communication;
- Comfortable working independently and able to make confident decisions, while able to collaborate with team members and be open to other perspectives Show more details...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE... AND OUR TEAM:
The detail-oriented and collaborative Senior Content Strategist will assist with special projects as well as providing support for the broader Content Strategy team. You will bring a strong understanding of the digital editorial landscape, an SEO perspective anchored to monitoring strategy success over time, and a solutions-oriented mindset to ensure each article we publish is in service of our team’s goals and our users. You enjoy thinking about “the why” behind decisions, and can express your point of view when needed. You work quickly, prioritize creative problem-solving and understand how editorial strategy impacts TKWW’s business at large. You will work closely alongside editors, content strategists, data analysts and marketers and report into the Director of Content Strategy.
RESPONSIBILITIES:
- Responsible for assisting in the day-to-day content strategy across multiple content verticals for our US wedding brands, including but not limited to Fashion, Travel, Planning and Gifting
- Create content strategy outlines (including conducting keyword research and SERP analysis) for digital editorial assignments. Additionally, you will help identify assignment opportunities in order to drive traffic and achieve other team goals
- Execute content and site section audits in close partnership with our SEO team to determine a go-forward strategy and tactics that will achieve goals
- Design and provide actionable reporting to teammates and stakeholders; analyze traffic, keywords rankings and conversion data to summarize findings, share key takeaways and enable Editorial leaders to make strategic decisions
- Collaborate with editors, SEO analysts, other content strategists and team members regularly on content opportunities and ideas
SUCCESSFUL CANDIDATES HAVE:
- 5-7 years of experience working in a content marketing, SEO or audience development role
- Expert understanding of user intent and the latest SEO best practices; experience using
- Experience using analytics tools such as Google Analytics, Parsley to pull reports and leverage data to make decisions as well as SEO tools such as SEMrush, Google Search Console, AdWords
- Experience working on an affiliate content strategy and/or content strategies designed at directly supporting revenue
- Firm grasp of digital editorial best practices and workflows, including basic HTML, CMS experience, digital writing, editorial integrity/ethics and more
- Ability to balance multiple projects and initiatives at once; flexible and agile mindset
- Knowledgeable about digital content business and monetization models; experience leveraging digital editorial content to achieve business goals
- Extreme attention to detail, commitment to accuracy as well as strong written and verbal communication;
- Comfortable working independently and able to make confident decisions, while able to collaborate with team members and be open to other perspectives Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Part-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The detail-oriented
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The detail-oriented and collaborative Senior Content Strategist will assist with special projects as well as providing support for the broader Content Strategy team. You will bring a strong understanding of the digital editorial landscape, an SEO perspective anchored to monitoring strategy success over time, and a solutions-oriented mindset to ensure each article we publish is in service of our team's goals and our users. You enjoy thinking about "the why" behind decisions, and can express your point of view when needed. You work quickly, prioritize creative problem-solving and understand how editorial strategy impacts TKWW's business at large. You will work closely alongside editors, content strategists, data analysts and marketers and report into the Director of Content Strategy.
RESPONSIBILITIES:
• Responsible for assisting in the day-to-day content strategy across multiple content verticals for our US wedding brands, including but not limited to Fashion, Travel, Planning and Gifting
• Create content strategy outlines (including conducting keyword research and SERP analysis) for digital editorial assignments. Additionally, you will help identify assignment opportunities in order to drive traffic and achieve other team goals
• Execute content and site section audits in close partnership with our SEO team to determine a go-forward strategy and tactics that will achieve goals
• Design and provide actionable reporting to teammates and stakeholders; analyze traffic, keywords rankings and conversion data to summarize findings, share key takeaways and enable Editorial leaders to make strategic decisions
• Collaborate with editors, SEO analysts, other content strategists and team members regularly on content opportunities and ideas
SUCCESSFUL CANDIDATES HAVE:
• 5-7 years of experience working in a content marketing, SEO or audience development role
• Expert understanding of user intent and the latest SEO best practices; experience using
• Experience using analytics tools such as Google Analytics, Parsley to pull reports and leverage data to make decisions as well as SEO tools such as SEMrush, Google Search Console, AdWords
• Experience working on an affiliate content strategy and/or content strategies designed at directly supporting revenue
• Firm grasp of digital editorial best practices and workflows, including basic HTML, CMS experience, digital writing, editorial integrity/ethics and more
• Ability to balance multiple projects and initiatives at once; flexible and agile mindset
• Knowledgeable about digital content business and monetization models; experience leveraging digital editorial content to achieve business goals
• Extreme attention to detail, commitment to accuracy as well as strong written and verbal communication;
• Comfortable working independently and able to make confident decisions, while able to collaborate with team members and be open to other perspectives
#LI-EK1 #LI-REMOTE Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The detail-oriented and collaborative Senior Content Strategist will assist with special projects as well as providing support for the broader Content Strategy team. You will bring a strong understanding of the digital editorial landscape, an SEO perspective anchored to monitoring strategy success over time, and a solutions-oriented mindset to ensure each article we publish is in service of our team's goals and our users. You enjoy thinking about "the why" behind decisions, and can express your point of view when needed. You work quickly, prioritize creative problem-solving and understand how editorial strategy impacts TKWW's business at large. You will work closely alongside editors, content strategists, data analysts and marketers and report into the Director of Content Strategy.
RESPONSIBILITIES:
• Responsible for assisting in the day-to-day content strategy across multiple content verticals for our US wedding brands, including but not limited to Fashion, Travel, Planning and Gifting
• Create content strategy outlines (including conducting keyword research and SERP analysis) for digital editorial assignments. Additionally, you will help identify assignment opportunities in order to drive traffic and achieve other team goals
• Execute content and site section audits in close partnership with our SEO team to determine a go-forward strategy and tactics that will achieve goals
• Design and provide actionable reporting to teammates and stakeholders; analyze traffic, keywords rankings and conversion data to summarize findings, share key takeaways and enable Editorial leaders to make strategic decisions
• Collaborate with editors, SEO analysts, other content strategists and team members regularly on content opportunities and ideas
SUCCESSFUL CANDIDATES HAVE:
• 5-7 years of experience working in a content marketing, SEO or audience development role
• Expert understanding of user intent and the latest SEO best practices; experience using
• Experience using analytics tools such as Google Analytics, Parsley to pull reports and leverage data to make decisions as well as SEO tools such as SEMrush, Google Search Console, AdWords
• Experience working on an affiliate content strategy and/or content strategies designed at directly supporting revenue
• Firm grasp of digital editorial best practices and workflows, including basic HTML, CMS experience, digital writing, editorial integrity/ethics and more
• Ability to balance multiple projects and initiatives at once; flexible and agile mindset
• Knowledgeable about digital content business and monetization models; experience leveraging digital editorial content to achieve business goals
• Extreme attention to detail, commitment to accuracy as well as strong written and verbal communication;
• Comfortable working independently and able to make confident decisions, while able to collaborate with team members and be open to other perspectives
#LI-EK1 #LI-REMOTE Show more details...
via LinkedIn
schedule_type: Full-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
We are seeking an experienced and impassioned Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.
We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups … as well as a strong general focus on personal development.
This role is a great mix of forward-thinking strategy and core capabilities development, with a strategic product focus on The Knot’s wedding planning journey. We craft planning tools that help the couple stay organized, confident, and have some fun while planning their wedding.
You should be excited about building core capabilities that unlock long term opportunities for TK. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.
RESPONSIBILITIES:
• Always put our users first
• Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
• Set the strategic direction in collaboration with product marketing, engineering, and design partners that drives growth and monetization while reducing operational costs and complexity.
• Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
• Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot
SUCCESSFUL PRODUCT MANAGERS HAVE:
• 2+ years in product development, in an agile environment
• You can set strategic direction and help ideate and launch new products and experiences
• You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
• You have a track record of building platform services and capabilities to solve user needs and drive business growth, preferably in the eCommerce space. You are experienced with payments in an ecommerce or marketplace context.
• You communicate clearly and collaborate effectively with your partners and executives
• You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
• You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, GigMasters, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
We are seeking an experienced and impassioned Product Manager to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your entrepreneurial spirit, creative problem solving, and user-centric thinking to our team. You’ll work closely with exceptional design and tech leads. Your Marketing and PR partners are knowledgeable and collaborative, having built up key relationships in the industry over many years.
We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups … as well as a strong general focus on personal development.
This role is a great mix of forward-thinking strategy and core capabilities development, with a strategic product focus on The Knot’s wedding planning journey. We craft planning tools that help the couple stay organized, confident, and have some fun while planning their wedding.
You should be excited about building core capabilities that unlock long term opportunities for TK. You love helping users solve big problems and making life’s biggest moments joyful instead of stressful.
RESPONSIBILITIES:
• Always put our users first
• Work closely with our outstanding analytic and research team to gain feedback and insights directly from users
• Set the strategic direction in collaboration with product marketing, engineering, and design partners that drives growth and monetization while reducing operational costs and complexity.
• Drive outcome-focus execution - what matters most is how the product impacts our customers and our business
• Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot
SUCCESSFUL PRODUCT MANAGERS HAVE:
• 2+ years in product development, in an agile environment
• You can set strategic direction and help ideate and launch new products and experiences
• You always refer to quantitative and qualitative data in making product decisions and have experience with analytics and research tools + methods and comfort with analytical tools
• You have a track record of building platform services and capabilities to solve user needs and drive business growth, preferably in the eCommerce space. You are experienced with payments in an ecommerce or marketplace context.
• You communicate clearly and collaborate effectively with your partners and executives
• You’re a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt
• You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You care about Outcomes over Outputs - goals matter more than the roadmap
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via LinkedIn
schedule_type: Full-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Knot Worldwide
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Knot Worldwide (TKWW) is a global leader in the wedding and lifestage category, representing 19 brands across 16 countries. We are looking for an Associate Director of Brand Strategy to maximize our global scale and breadth of brands to more impactfully engage with our varied consumers and ensure we remain relevant for the future. This brand leader will be responsible for the holistic vision and execution of our consumer external-facing Environmental, Social and Governance (ESG) initiatives across the TKWW ecosystem. They will also be focused on driving the strategy and marketing programs for emerging audience initiatives (ie Multicultural marketing in the US) and next horizon frontiers ( meta verse weddings anyone? ) infusing innovation as a core competency within our global marketing department.
This leader must be an expert at brand positioning, understanding the nuances between emotional and functional benefits in a consumer’s decision making journey and be able to identify key differentiators in order to translate these benefits into motivating marketing messages and omni-channel marketing programs. This leader must be able to distill complex ideas, consumer need states and expectations into data informed concise and compelling recommendations requiring action.
RESPONSIBILITIES:
• Set the holistic vision and own the successful execution & performance reporting of our consumer external-facing Environmental, Social, DEI and Governance (ESG) initiatives across the TKWW ecosystem.
• Coordinate with cross-functional teams to align priorities, drive focus and ensure shared team fulfillment, impact and accountability across programs.
• Set the brand positioning, benefits hierarchy, messaging strategy and integrated marketing programs for specified projects.
• Inspire Innovation across marketing through culture tapping, landscape intelligence and provide bold recommendations for leadership consideration.
• Build the recommendation and test and learn strategy to improve our penetration with multicultural audiences (pros, vendors, consumers, parents, etc.)
• Brand strategy agency relationship and serve as conduit between agency and SLT communication
• Develop briefs rooted in data and consumer insights aimed at maximizing brand equity across our brands & geos when relevant
• Partner directly with Corporate Communications Director to inform strategy, policy governance connected to brand strategy and enable cohesive company wide success for ESG initiatives
• Continuously monitor competitive branding, positioning, communication and messaging trends to optimize brand strategy and positioning
• Work closely with the Integrated Planning, Product Marketing & Insights team to develop a deep knowledge of our target audience and routinely understand the effectiveness of our marketing programs against our audiences
• Aid in developing audience-first integrated marketing communication plans that are rooted in our brand guidelines and roadmap
• Promote a test and learn mindset that aids in driving confidence in brand strategy recommendations
• In collaboration with key stakeholders & product marketing leaders, consistently evaluate brand strategy to ensure differentiated and meaningful brand positions are being delivered against target audiences in right channels to lead to maximum impact
• Recommend measurement strategies, including the definition of key performance metrics to improve brand equity
• Present and sell through key findings and future plans to Senior internal stakeholders
SUCCESSFUL ASSOCIATE DIRECTOR, BRAND STRATEGY CANDIDATES HAVE:
• Bachelor’s degree
• 8+ years in brand strategy or planning role
• Ability to synthesize information to develop understanding of key insights
• Expert communicator able to tailor message to a range of audiences and markets
• Proven experience in strategic marketing at both the enterprise/brand and product portfolio level
• Experience in media strategy and marketing analytics
• Strong organizational and communication skills, attention to detail
• Willingness to work flexible hours to meet team output expectations
• Strong presence with ability to interact and partner with Senior leadership
• Outstanding written, verbal, analytical and presentation skills
• Strong problem solving and analytical skills
• Strong time management and organization skills; ability to work independently in a fast-paced environment and manage multiple projects
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Knot Worldwide (TKWW) is a global leader in the wedding and lifestage category, representing 19 brands across 16 countries. We are looking for an Associate Director of Brand Strategy to maximize our global scale and breadth of brands to more impactfully engage with our varied consumers and ensure we remain relevant for the future. This brand leader will be responsible for the holistic vision and execution of our consumer external-facing Environmental, Social and Governance (ESG) initiatives across the TKWW ecosystem. They will also be focused on driving the strategy and marketing programs for emerging audience initiatives (ie Multicultural marketing in the US) and next horizon frontiers ( meta verse weddings anyone? ) infusing innovation as a core competency within our global marketing department.
This leader must be an expert at brand positioning, understanding the nuances between emotional and functional benefits in a consumer’s decision making journey and be able to identify key differentiators in order to translate these benefits into motivating marketing messages and omni-channel marketing programs. This leader must be able to distill complex ideas, consumer need states and expectations into data informed concise and compelling recommendations requiring action.
RESPONSIBILITIES:
• Set the holistic vision and own the successful execution & performance reporting of our consumer external-facing Environmental, Social, DEI and Governance (ESG) initiatives across the TKWW ecosystem.
• Coordinate with cross-functional teams to align priorities, drive focus and ensure shared team fulfillment, impact and accountability across programs.
• Set the brand positioning, benefits hierarchy, messaging strategy and integrated marketing programs for specified projects.
• Inspire Innovation across marketing through culture tapping, landscape intelligence and provide bold recommendations for leadership consideration.
• Build the recommendation and test and learn strategy to improve our penetration with multicultural audiences (pros, vendors, consumers, parents, etc.)
• Brand strategy agency relationship and serve as conduit between agency and SLT communication
• Develop briefs rooted in data and consumer insights aimed at maximizing brand equity across our brands & geos when relevant
• Partner directly with Corporate Communications Director to inform strategy, policy governance connected to brand strategy and enable cohesive company wide success for ESG initiatives
• Continuously monitor competitive branding, positioning, communication and messaging trends to optimize brand strategy and positioning
• Work closely with the Integrated Planning, Product Marketing & Insights team to develop a deep knowledge of our target audience and routinely understand the effectiveness of our marketing programs against our audiences
• Aid in developing audience-first integrated marketing communication plans that are rooted in our brand guidelines and roadmap
• Promote a test and learn mindset that aids in driving confidence in brand strategy recommendations
• In collaboration with key stakeholders & product marketing leaders, consistently evaluate brand strategy to ensure differentiated and meaningful brand positions are being delivered against target audiences in right channels to lead to maximum impact
• Recommend measurement strategies, including the definition of key performance metrics to improve brand equity
• Present and sell through key findings and future plans to Senior internal stakeholders
SUCCESSFUL ASSOCIATE DIRECTOR, BRAND STRATEGY CANDIDATES HAVE:
• Bachelor’s degree
• 8+ years in brand strategy or planning role
• Ability to synthesize information to develop understanding of key insights
• Expert communicator able to tailor message to a range of audiences and markets
• Proven experience in strategic marketing at both the enterprise/brand and product portfolio level
• Experience in media strategy and marketing analytics
• Strong organizational and communication skills, attention to detail
• Willingness to work flexible hours to meet team output expectations
• Strong presence with ability to interact and partner with Senior leadership
• Outstanding written, verbal, analytical and presentation skills
• Strong problem solving and analytical skills
• Strong time management and organization skills; ability to work independently in a fast-paced environment and manage multiple projects
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via LinkedIn
posted_at: 20 days agoschedule_type: Full-timework_from_home: 1
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Account Manager,
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Account Manager, Retention (AM-R) is responsible for meeting or exceeding expectations for retention among the TKWW wedding pro (vendor) base. As the primary business consultants to TKWW’s vendors, the AM-R is responsible for a set of accounts and provides both reactive and proactive services to help paying vendors stay on track and see success on the TKWW platform(s).
RESPONSIBILITIES:
• Maintain ownership and accountability of a book of business to achieve monthly retention targets.
• Directly influence retention by managing manual and auto renewals, handling both obvious and subtle requests to cancel or downgrade TKWW services, and identifying opportunities to upsell and expand services.
• Conduct targeted proactive outreach to limit churn and/or prepare assigned accounts for upcoming renewals.
• Consistently meet or exceed stated performance expectations for work quality, quantity, and impact.
• Share “the voice of the vendor” from the Retention POV so leadership can adequately support retention efforts.
• Remain 100% compliant with all data, record-keeping, and reporting requests.
• Other projects/duties as assigned.
SUCCESSFUL CANDIDATES HAVE:
• 1-2 years of renewal/retention/support/cancellation experience in a SaaS or similar environment
• Salesforce CRM and reporting
• Comfortable with direct accountability for individual and team outcomes
• Proven influencing and problem-solving skills. Can get customers to “yes” in multiple situations using multiple tools
• Excellent written and verbal communication skills
• Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
• Thrives in a high-pace and collaborative team environment
• Consulting or coaching experience with small, medium-sized businesses
• Quantitative and analytical skills
• Comfortable with change, ambiguity, and decision-making with incomplete information
• Ability to prioritize and stay organized while balancing inbound client requests/questions and outbound proactive outreach
• SaaS, online marketplace, and/or online advertising experience
• Experience in a quota or other individual metrics accountability environment
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Account Manager, Retention (AM-R) is responsible for meeting or exceeding expectations for retention among the TKWW wedding pro (vendor) base. As the primary business consultants to TKWW’s vendors, the AM-R is responsible for a set of accounts and provides both reactive and proactive services to help paying vendors stay on track and see success on the TKWW platform(s).
RESPONSIBILITIES:
• Maintain ownership and accountability of a book of business to achieve monthly retention targets.
• Directly influence retention by managing manual and auto renewals, handling both obvious and subtle requests to cancel or downgrade TKWW services, and identifying opportunities to upsell and expand services.
• Conduct targeted proactive outreach to limit churn and/or prepare assigned accounts for upcoming renewals.
• Consistently meet or exceed stated performance expectations for work quality, quantity, and impact.
• Share “the voice of the vendor” from the Retention POV so leadership can adequately support retention efforts.
• Remain 100% compliant with all data, record-keeping, and reporting requests.
• Other projects/duties as assigned.
SUCCESSFUL CANDIDATES HAVE:
• 1-2 years of renewal/retention/support/cancellation experience in a SaaS or similar environment
• Salesforce CRM and reporting
• Comfortable with direct accountability for individual and team outcomes
• Proven influencing and problem-solving skills. Can get customers to “yes” in multiple situations using multiple tools
• Excellent written and verbal communication skills
• Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
• Thrives in a high-pace and collaborative team environment
• Consulting or coaching experience with small, medium-sized businesses
• Quantitative and analytical skills
• Comfortable with change, ambiguity, and decision-making with incomplete information
• Ability to prioritize and stay organized while balancing inbound client requests/questions and outbound proactive outreach
• SaaS, online marketplace, and/or online advertising experience
• Experience in a quota or other individual metrics accountability environment
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via LinkedIn
schedule_type: Full-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE:
• Lead planner, executor and
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE:
• Lead planner, executor and optimizer of all B2B event content, communication and attendee strategies
• Establish the demand generation strategy for in person events improving prospect attendees to sales close productivity and delivering on event MQL targets
• Determine and implement retention strategies to deliver against reduction in vendor churn goals as applicable through event experiences
• Develop a measurement framework to determine event value throughout the customer journey that is driven by in person experiences
• Build all event communication plans in collaboration with events team to include timeline and value propositions while testing creative ways to boost registration
• Design event programming including booking and collaborating with speakers to create valuable content that engages attendees
• Seek out new industry partnership opportunities with strategic organizations to drive brand & product relevancy and awareness
• Negotiate legal contracts and serve as liaison between event speakers and internal staff leading up to and during all events
• Collaborate with internal teams to gather and build necessary content information such as agenda development, speaker descriptions, speaker bios and photos
• Research and thoroughly understand WeddingPro’s product offering and services as well as issues pertinent to the wedding industry
• Identify opportunities to tie existing WeddingPro products and services into event content
• Repurpose event content into thought leadership materials like videos, blogs, infographic and social media following WeddingPro events
• Continuously evaluate events and processes; recommending new content formats to enhance attendees’ experience and implement as directed
• Operationalize process for internal speakers to pitch themselves at small industry events and work cross-functionally to ensure education is in alignment with the rest of B2B
• Be in the know on all industry education and seek out new brand and educational opportunities for WeddingPro to be a part of
• In partnership with events team, execute event sponsorships including speaker selection, deck building and travel coordination
Successful Event Strategy & Partnerships Marketing Manager Candidates Have:
• Proven marketing and events experience: 5-7+ years experience in executing event campaigns that drive product adoption and build brand awareness, ideally within the wedding industry
• Excellent communication and collaboration skills: Extremely strong relationship builder, able to communicate effectively internally and externally. Creates buy-in amongst many different teams and has extraordinary attention to detail in crafting thoughtful communications
• Strong project management skills: No one can keep track of details like you can. You love bringing a project to life, but even more so, you love making sure all the puzzle pieces fit together perfectly (and at the right time!)
• Ability to mindset shift: Has the creative vision to plan and achieve the big picture while translating those big picture ideas into reality
• Accountability focused: You are data-obsessed and love to constantly optimize performance and find ways to measure the impact & magic of events
• Passionate about small businesses: You understand the wins and woes of owning a small business and wake up every day ready to help small businesses get to the next level
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE:
• Lead planner, executor and optimizer of all B2B event content, communication and attendee strategies
• Establish the demand generation strategy for in person events improving prospect attendees to sales close productivity and delivering on event MQL targets
• Determine and implement retention strategies to deliver against reduction in vendor churn goals as applicable through event experiences
• Develop a measurement framework to determine event value throughout the customer journey that is driven by in person experiences
• Build all event communication plans in collaboration with events team to include timeline and value propositions while testing creative ways to boost registration
• Design event programming including booking and collaborating with speakers to create valuable content that engages attendees
• Seek out new industry partnership opportunities with strategic organizations to drive brand & product relevancy and awareness
• Negotiate legal contracts and serve as liaison between event speakers and internal staff leading up to and during all events
• Collaborate with internal teams to gather and build necessary content information such as agenda development, speaker descriptions, speaker bios and photos
• Research and thoroughly understand WeddingPro’s product offering and services as well as issues pertinent to the wedding industry
• Identify opportunities to tie existing WeddingPro products and services into event content
• Repurpose event content into thought leadership materials like videos, blogs, infographic and social media following WeddingPro events
• Continuously evaluate events and processes; recommending new content formats to enhance attendees’ experience and implement as directed
• Operationalize process for internal speakers to pitch themselves at small industry events and work cross-functionally to ensure education is in alignment with the rest of B2B
• Be in the know on all industry education and seek out new brand and educational opportunities for WeddingPro to be a part of
• In partnership with events team, execute event sponsorships including speaker selection, deck building and travel coordination
Successful Event Strategy & Partnerships Marketing Manager Candidates Have:
• Proven marketing and events experience: 5-7+ years experience in executing event campaigns that drive product adoption and build brand awareness, ideally within the wedding industry
• Excellent communication and collaboration skills: Extremely strong relationship builder, able to communicate effectively internally and externally. Creates buy-in amongst many different teams and has extraordinary attention to detail in crafting thoughtful communications
• Strong project management skills: No one can keep track of details like you can. You love bringing a project to life, but even more so, you love making sure all the puzzle pieces fit together perfectly (and at the right time!)
• Ability to mindset shift: Has the creative vision to plan and achieve the big picture while translating those big picture ideas into reality
• Accountability focused: You are data-obsessed and love to constantly optimize performance and find ways to measure the impact & magic of events
• Passionate about small businesses: You understand the wins and woes of owning a small business and wake up every day ready to help small businesses get to the next level
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via LinkedIn
schedule_type: Full-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
Creative Director, US Creative Team
The Knot
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
Creative Director, US Creative Team
The Knot Worldwide is looking for a seasoned Creative Director to join our in-house Creative Team to lead creative strategy & execution across our suite of brands. Reporting directly to our Head of Global Creative, this person will work closely with key stakeholders across the organization (Marketing, Product, Editorial, and Sales), to craft, deliver, and iterate on our creative & campaign platforms.. We are looking for a true motivational leader, who believes in innovation and taking on complex creative challenges. A natural storyteller, collaborator, and leader, this candidate will be refining the development of creative materials, from concept to production, to drive engagement across multiple channels.
Responsibilities:
• Coaching and mentoring a team of copywriters and designers in achieving the highest possible standards appropriate for all materials, regardless of medium or platform
• Leading innovative and conceptual solutions to address creative challenges, and drive our marketing strategy through brand storytelling
• Managing projects from integrated campaigns to channel-specific production, that drive action, engagement, and retention from our audiences.
• Ensuring all creative concepts and deliverables align with the creative brief and marketing strategy; always adhering to brand guidelines
• Scheduling and facilitating creative reviews with key stakeholders to ensure direction and deliverables are in alignment with strategy and purpose
• Working closely with partners across the organization to break down complex narratives into simple, performance-driven, designs
Successful Candidates Have:
• 9+ years of experience working in an ACD or CD role in-house or at a creative agency
• 5+ years of management experience; leading a team of creatives is a must, leading a team of creatives virtually is a plus
• Experience working in a fast-paced environment, especially on multiple brands at one time
• Detailed understanding of design, copy, video, and digital best-practice guidelines
• Ability to judge and guide writing and design work to develop concepts in all media
• Experience creating assets that drive emotional power and persuades action
• A strong portfolio that demonstrates your ability to produce strategically-led creative across multiple channels and integrated campaigns
• The desire to build strong relationships across the organization and with external partners/agencies; demonstrates solid interpersonal and intrapersonal skills
• Proven history of motivating and directing a team of creatives to “level-up” and identify opportunities areas
• Leads as a team player, with the ability to manage projects aligned with cross-functional departmental goals
• Proficiency in using project management software
• Fun attitude and sense of humor—you can’t take the job too seriously!
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.
Creative Director, US Creative Team
The Knot Worldwide is looking for a seasoned Creative Director to join our in-house Creative Team to lead creative strategy & execution across our suite of brands. Reporting directly to our Head of Global Creative, this person will work closely with key stakeholders across the organization (Marketing, Product, Editorial, and Sales), to craft, deliver, and iterate on our creative & campaign platforms.. We are looking for a true motivational leader, who believes in innovation and taking on complex creative challenges. A natural storyteller, collaborator, and leader, this candidate will be refining the development of creative materials, from concept to production, to drive engagement across multiple channels.
Responsibilities:
• Coaching and mentoring a team of copywriters and designers in achieving the highest possible standards appropriate for all materials, regardless of medium or platform
• Leading innovative and conceptual solutions to address creative challenges, and drive our marketing strategy through brand storytelling
• Managing projects from integrated campaigns to channel-specific production, that drive action, engagement, and retention from our audiences.
• Ensuring all creative concepts and deliverables align with the creative brief and marketing strategy; always adhering to brand guidelines
• Scheduling and facilitating creative reviews with key stakeholders to ensure direction and deliverables are in alignment with strategy and purpose
• Working closely with partners across the organization to break down complex narratives into simple, performance-driven, designs
Successful Candidates Have:
• 9+ years of experience working in an ACD or CD role in-house or at a creative agency
• 5+ years of management experience; leading a team of creatives is a must, leading a team of creatives virtually is a plus
• Experience working in a fast-paced environment, especially on multiple brands at one time
• Detailed understanding of design, copy, video, and digital best-practice guidelines
• Ability to judge and guide writing and design work to develop concepts in all media
• Experience creating assets that drive emotional power and persuades action
• A strong portfolio that demonstrates your ability to produce strategically-led creative across multiple channels and integrated campaigns
• The desire to build strong relationships across the organization and with external partners/agencies; demonstrates solid interpersonal and intrapersonal skills
• Proven history of motivating and directing a team of creatives to “level-up” and identify opportunities areas
• Leads as a team player, with the ability to manage projects aligned with cross-functional departmental goals
• Proficiency in using project management software
• Fun attitude and sense of humor—you can’t take the job too seriously!
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW’s approach to the future of work : At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
--
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via ZipRecruiter
posted_at: 20 days agoschedule_type: Full-time
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Account Manager,
Job Description
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Account Manager, Retention (AM-R) is responsible for meeting or exceeding expectations for retention among the TKWW wedding pro (vendor) base. As the primary business consultants to TKWW's vendors, the AM-R is responsible for a set of accounts and provides both reactive and proactive services to help paying vendors stay on track and see success on the TKWW platform(s).
RESPONSIBILITIES:
• Maintain ownership and accountability of a book of business to achieve monthly retention targets.
• Directly influence retention by managing manual and auto renewals, handling both obvious and subtle requests to cancel or downgrade TKWW services, and identifying opportunities to upsell and expand services.
• Conduct targeted proactive outreach to limit churn and/or prepare assigned accounts for upcoming renewals.
• Consistently meet or exceed stated performance expectations for work quality, quantity, and impact.
• Share "the voice of the vendor" from the Retention POV so leadership can adequately support retention efforts.
• Remain 100% compliant with all data, record-keeping, and reporting requests.
• Other projects/duties as assigned.
SUCCESSFUL CANDIDATES HAVE:
• 1-2 years of renewal/retention/support/cancellation experience in a SaaS or similar environment
• Salesforce CRM and reporting
• Comfortable with direct accountability for individual and team outcomes
• Proven influencing and problem-solving skills. Can get customers to "yes" in multiple situations using multiple tools
• Excellent written and verbal communication skills
• Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
• Thrives in a high-pace and collaborative team environment
• Consulting or coaching experience with small, medium-sized businesses
• Quantitative and analytical skills
• Comfortable with change, ambiguity, and decision-making with incomplete information
• Ability to prioritize and stay organized while balancing inbound client requests/questions and outbound proactive outreach
• SaaS, online marketplace, and/or online advertising experience
• Experience in a quota or other individual metrics accountability environment
#LI-REMOTE #LI-LM1
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the "office". We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW's approach to the future of work: At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our "new normal", TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
WHAT WE DO MATTERS...
Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.
ABOUT THE ROLE AND OUR TEAM:
The Account Manager, Retention (AM-R) is responsible for meeting or exceeding expectations for retention among the TKWW wedding pro (vendor) base. As the primary business consultants to TKWW's vendors, the AM-R is responsible for a set of accounts and provides both reactive and proactive services to help paying vendors stay on track and see success on the TKWW platform(s).
RESPONSIBILITIES:
• Maintain ownership and accountability of a book of business to achieve monthly retention targets.
• Directly influence retention by managing manual and auto renewals, handling both obvious and subtle requests to cancel or downgrade TKWW services, and identifying opportunities to upsell and expand services.
• Conduct targeted proactive outreach to limit churn and/or prepare assigned accounts for upcoming renewals.
• Consistently meet or exceed stated performance expectations for work quality, quantity, and impact.
• Share "the voice of the vendor" from the Retention POV so leadership can adequately support retention efforts.
• Remain 100% compliant with all data, record-keeping, and reporting requests.
• Other projects/duties as assigned.
SUCCESSFUL CANDIDATES HAVE:
• 1-2 years of renewal/retention/support/cancellation experience in a SaaS or similar environment
• Salesforce CRM and reporting
• Comfortable with direct accountability for individual and team outcomes
• Proven influencing and problem-solving skills. Can get customers to "yes" in multiple situations using multiple tools
• Excellent written and verbal communication skills
• Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
• Thrives in a high-pace and collaborative team environment
• Consulting or coaching experience with small, medium-sized businesses
• Quantitative and analytical skills
• Comfortable with change, ambiguity, and decision-making with incomplete information
• Ability to prioritize and stay organized while balancing inbound client requests/questions and outbound proactive outreach
• SaaS, online marketplace, and/or online advertising experience
• Experience in a quota or other individual metrics accountability environment
#LI-REMOTE #LI-LM1
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the "office". We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
TKWW's approach to the future of work: At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our "new normal", TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
US Applicants: If you are a resident of Colorado or New York City, please email statejobdescriptions@theknotww.com to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence Show more details...
via LinkedIn
posted_at: 24 days agoschedule_type: Full-time
Job Description
ABOUT THE ROLE AND OUR TEAM...
Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.
The Knot Worldwide is in search of a full-time
Job Description
ABOUT THE ROLE AND OUR TEAM...
Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.
The Knot Worldwide is in search of a full-time Data Scientist. As a Data Scientist you will work closely with a product zone, consult on and run experiments, explore opportunities for data products as well as building and implementing those.
RESPONSIBILITIES:
• Explore opportunities for data products
• Build smarter product solutions for our couples and vendors
• Design, plan and analyze experiments for data products and other product features
• Answer strategic questions by analyzing behavioral data
• Communicate, collaborate and present results to clients within The Knot Worldwide
• Explore novel ways to look at our data
SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:
• Master's Degree or Ph.D.
• 2-3 years of experience
• Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems, data mining methods, forecasting, and other advanced techniques)
• Experience with A/B tests and experimentation
• Proficiency with R or Python
• Familiarity with common Linux command line tasks and version control software like git or svn preferable
• Ability to communicate effectively and influence others
• Ability to work in a fast paced environment and shift gears quickly
Benefits & Perks
• Private Health Insurance “DKV” paid by the Company.
• Subsidies and grants in training and English courses
• Currently working 100% from home.
• Flexible working hours
• Tax relief options for Ticket Restaurant, Ticket Transportation and Daycare.
• 40€ per month in tickets restaurant
• Udemy courses
• TYPS: easy APP to ask for salary advance payments in 48h
• ANDJOY: great APP for gym lovers (we have up to 50% discount)
• Free paid hours: use your paid holidays as hours
• Referral bonus: up to 1.300€ bonus if you recommend someone to work with us
• Getting married or having a baby? We have a gift for you Show more details...
ABOUT THE ROLE AND OUR TEAM...
Our Data Scientists work with stakeholders across all departments within the company. They answer strategic questions and provide insight to internal decision makers ranging from executives and senior management to product managers and team leads. They also work with our product team to develop data driven algorithms that improve features on the website.
The Knot Worldwide is in search of a full-time Data Scientist. As a Data Scientist you will work closely with a product zone, consult on and run experiments, explore opportunities for data products as well as building and implementing those.
RESPONSIBILITIES:
• Explore opportunities for data products
• Build smarter product solutions for our couples and vendors
• Design, plan and analyze experiments for data products and other product features
• Answer strategic questions by analyzing behavioral data
• Communicate, collaborate and present results to clients within The Knot Worldwide
• Explore novel ways to look at our data
SUCCESSFUL DATA SCIENTIST CANDIDATES HAVE:
• Master's Degree or Ph.D.
• 2-3 years of experience
• Proficiency in key statistical and machine learning techniques (predictive modeling, classification, clustering, text analytics, recommender systems, data mining methods, forecasting, and other advanced techniques)
• Experience with A/B tests and experimentation
• Proficiency with R or Python
• Familiarity with common Linux command line tasks and version control software like git or svn preferable
• Ability to communicate effectively and influence others
• Ability to work in a fast paced environment and shift gears quickly
Benefits & Perks
• Private Health Insurance “DKV” paid by the Company.
• Subsidies and grants in training and English courses
• Currently working 100% from home.
• Flexible working hours
• Tax relief options for Ticket Restaurant, Ticket Transportation and Daycare.
• 40€ per month in tickets restaurant
• Udemy courses
• TYPS: easy APP to ask for salary advance payments in 48h
• ANDJOY: great APP for gym lovers (we have up to 50% discount)
• Free paid hours: use your paid holidays as hours
• Referral bonus: up to 1.300€ bonus if you recommend someone to work with us
• Getting married or having a baby? We have a gift for you Show more details...
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