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via Geebo.com Free Classifieds Ads
posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
JOB SUMMARY The Spectrum Store Manager is responsible for building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND
JOB SUMMARY The Spectrum Store Manager is responsible for building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their... Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Area Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelor's Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1
year:
Management experience 1-3 yrs.:
Telecommunications/wireless experience 3-5 yrs.:
Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid driver's license and ability to meet Charter's motor vehicle requirements SRL411 300112 300112BR
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
year:
Management experience 1-3 yrs.:
Telecommunications/wireless experience 3-5 yrs.:
Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid driver's license and ability to meet Charter's motor vehicle requirements SRL411 300112 300112BR
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Salary.com
schedule_type: Full-time
$20.50/hr. starting pay!
Field Technician...
Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Tech position here at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and
$20.50/hr. starting pay!
Field Technician...
Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Tech position here at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base.
BE PART OF THE CONNECTION
As a Spectrum Field Tech, you’re the face of Spectrum’s products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supervision, your daily interactions will be customer facing, as you install and repair services for our customers and educate them on proper use of their Spectrum services and equipment. You will perform basic to installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. The Field Tech will also be trained to complete reconnects.
WHAT OUR FIELD TECH’S ENJOY MOST
• Working in the field
• Learning technical and engineering skills on the job
• Building relationships both internally and externally
• Problem-solving and overcoming daily obstacles
• Team camaraderie
You will be working in a field-oriented role which requires you to work outdoors, using hand tools, and being in a variety of working conditions and locations. You will work independently with minimal supervision.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Education: High School diploma or GED
• Experience: Technical acumen and/or customer facing experience is a plus but not required
• Technical skills: Problem solver with a technical aptitude, computer and software application use
• Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable
• Abilities: Work with hand tools. Interpret analytics from soft tools such as meters and handheld devices. Troubleshooting. Working in confined spaces and at heights. Safely operate and navigate a company vehicle in constant changing environments.
• Valid Driver’s license with satisfactory driving record within company standards required
SPECTRUM CONNECTS YOU TO MORE
• Learning Culture: We invest in your learning through 160 hours of training, hands-on experience, and mentoring to advance your skills
• Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards: See all the ways we invest in you—at work and in life
Apply now, connect a friend to this opportunity or sign up for job alerts!
TCB165 2023-18830 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture Show more details...
Field Technician...
Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Tech position here at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base.
BE PART OF THE CONNECTION
As a Spectrum Field Tech, you’re the face of Spectrum’s products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supervision, your daily interactions will be customer facing, as you install and repair services for our customers and educate them on proper use of their Spectrum services and equipment. You will perform basic to installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. The Field Tech will also be trained to complete reconnects.
WHAT OUR FIELD TECH’S ENJOY MOST
• Working in the field
• Learning technical and engineering skills on the job
• Building relationships both internally and externally
• Problem-solving and overcoming daily obstacles
• Team camaraderie
You will be working in a field-oriented role which requires you to work outdoors, using hand tools, and being in a variety of working conditions and locations. You will work independently with minimal supervision.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Education: High School diploma or GED
• Experience: Technical acumen and/or customer facing experience is a plus but not required
• Technical skills: Problem solver with a technical aptitude, computer and software application use
• Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable
• Abilities: Work with hand tools. Interpret analytics from soft tools such as meters and handheld devices. Troubleshooting. Working in confined spaces and at heights. Safely operate and navigate a company vehicle in constant changing environments.
• Valid Driver’s license with satisfactory driving record within company standards required
SPECTRUM CONNECTS YOU TO MORE
• Learning Culture: We invest in your learning through 160 hours of training, hands-on experience, and mentoring to advance your skills
• Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards: See all the ways we invest in you—at work and in life
Apply now, connect a friend to this opportunity or sign up for job alerts!
TCB165 2023-18830 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture Show more details...
via Salary.com
schedule_type: Full-time and Contractor
Apply Now
Email Job
...
Full Time
Indianapolis, Indiana
Posted 08/25/2023
Business unit: Field Operations
Areas of interest: Field Operations
Requisition Number: 2023-19719-1
TOP445
Supervisor Contractor Support (TOP445)
Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum’s Field Operations business unit.
At
Apply Now
Email Job
...
Full Time
Indianapolis, Indiana
Posted 08/25/2023
Business unit: Field Operations
Areas of interest: Field Operations
Requisition Number: 2023-19719-1
TOP445
Supervisor Contractor Support (TOP445)
Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum’s Field Operations business unit.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.
BE PART OF THE CONNECTION
As a Field Operations Supervisor of Contractor Support, you are collaborative and highly organized. You will be responsible for Contract Support, interacting with Contract Business Partners to ensure compliance with Spectrum specifications and requirements for installation, drop bury, and project related activity. In this role, you will also handle customer escalations, damage claim investigation and assist with onboarding of new service partners, and monitor workload to ensure completion of work when it is issued.
WHAT OUR CONTRACTOR SUPPORT SUPERVISORS ENJOY MOST
• Achieving performance goals
• Ensuring projects are completed timely and efficiently
• The team-oriented culture
• Building internal and external relationships
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Education: Bachelor's degree in electronics or equivalent experience
• Experience: 5 years of Field Technician work in residential, commercial and Multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience
• Skills: Project management, time management, communication, leadership, problem-solving, collaboration
SPECTRUM CONNECTS YOU TO MORE
• Learning Culture: We invest in your learning through 160 hours of training, hands-on experience, and mentoring to advance your skills
• Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards:See all the ways we invest in you—at work and in life
Apply now, connect a friend to this opportunity or sign up for job alerts!
TOP445 2023-19719 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Apply Now Show more details...
Email Job
...
Full Time
Indianapolis, Indiana
Posted 08/25/2023
Business unit: Field Operations
Areas of interest: Field Operations
Requisition Number: 2023-19719-1
TOP445
Supervisor Contractor Support (TOP445)
Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum’s Field Operations business unit.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.
BE PART OF THE CONNECTION
As a Field Operations Supervisor of Contractor Support, you are collaborative and highly organized. You will be responsible for Contract Support, interacting with Contract Business Partners to ensure compliance with Spectrum specifications and requirements for installation, drop bury, and project related activity. In this role, you will also handle customer escalations, damage claim investigation and assist with onboarding of new service partners, and monitor workload to ensure completion of work when it is issued.
WHAT OUR CONTRACTOR SUPPORT SUPERVISORS ENJOY MOST
• Achieving performance goals
• Ensuring projects are completed timely and efficiently
• The team-oriented culture
• Building internal and external relationships
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Education: Bachelor's degree in electronics or equivalent experience
• Experience: 5 years of Field Technician work in residential, commercial and Multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience
• Skills: Project management, time management, communication, leadership, problem-solving, collaboration
SPECTRUM CONNECTS YOU TO MORE
• Learning Culture: We invest in your learning through 160 hours of training, hands-on experience, and mentoring to advance your skills
• Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards:See all the ways we invest in you—at work and in life
Apply now, connect a friend to this opportunity or sign up for job alerts!
TOP445 2023-19719 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Apply Now Show more details...
via Geebo.com Free Classifieds Ads
posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
JOB SUMMARY The Spectrum Territory Manager is responsible for building, owning and driving a sales and retention culture across the Spectrum Stores within a key metro market, parts of a key metro market or large dispersed geographical area. Actively and consistently supports efforts of their teams to engage customers in a retail environment and drive the sale and retention of Spectrum product and services. Consistently demonstrates excellent leadership
JOB SUMMARY The Spectrum Territory Manager is responsible for building, owning and driving a sales and retention culture across the Spectrum Stores within a key metro market, parts of a key metro market or large dispersed geographical area. Actively and consistently supports efforts of their teams to engage customers in a retail environment and drive the sale and retention of Spectrum product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES Leads multiple teams of Area Managers, motivating and engaging them to meet and exceed their sales goals, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales managers and their teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to... overcome objectives and save/upgrade customers. Plans, organizes, staffs and directs multiple Spectrum stores. Ensures their stores meet Spectrum brand and merchandising expectations and that a thriving culture of customer care exists at all store locations within their span of control. Ensures the successful rollout of new product and merchandising launches by their management teams. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of the teams within their span of control and lead change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Manages crisis situations and escalates to leadership as necessary. Ensures management teams have subject matter expertise on all store functions, including the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational and expense management standards within their scope of responsibility, while minimizing or eliminating losses to the company. Maintains established departmental performance standards, including FCC and franchise performance standards. Builds employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Establishes check and balances with store management to maintain appropriate levels of staffing at all stores within their markets. Coaches, mentors and motivates store management to feel empowered to achieve their key performance metrics through multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where management and employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with leadership, the operations team and peers, working as a team to build a culture of success. Ensures their markets are compliant with Spectrum cash management policy, work order controls and requires completion of timely audits in their stores. Ensures all store employees within span of control are trained and managing strict enforcement of all company policies and procedures, including active participation in Charter's EEO program. Evaluates and analyzes the impact of business events on their Spectrum Stores activity, responds accordingly and provides leadership with frequent updates on key events. Assists with Director Functions and responsibilities and performs other duties as requested by leadership. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees, customers and suppliers, in person, on the phone and by written communication in a clear, straight-forward and professional manner Background as a Director, District Manager or Area Manager in a destination shopping environment Proven ability to build a strong sales culture and high-performing teams, while demonstrating strong customer orientation Launched or managed multiple locations in their career Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills A proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Solid experience in launching and managing multiple projects simultaneously and providing status updates on their success History of identifying trends and risk and effectively communicating those to their leaders, then working to develop response plans Proven ability to handle change management High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Valid driver's license and ability to meet Charter's motor vehicle requirements Education Bachelor's Degree or equivalent work experience PREFERRED QUALIFICATIONS Strong analytical, statistical, quantitative and deduction skills and the ability to make qualitative judgments Experience in implementing sales training and employee development programs Knowledge of process and procedure design and documentation RELATED WORK EXPERIENCE 4-7 yrs.:
Sales Leadership experience 2-4 yrs.:
Telecommunications/wireless leadership experience 7
yrs.:
Sales experience 7
yrs.:
Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Travel to multiple locations to oversee and monitor day-to-day operations Professional attire and appearance SRL511 300060-1 300060BR
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Sales Leadership experience 2-4 yrs.:
Telecommunications/wireless leadership experience 7
yrs.:
Sales experience 7
yrs.:
Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Travel to multiple locations to oversee and monitor day-to-day operations Professional attire and appearance SRL511 300060-1 300060BR
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Salary.com
schedule_type: Full-time
AT A GLANCE:
• Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $(46,800) annually. Top performers in this role are earning $(58,000). You may also qualify for free internet, TV, and phone services (restrictions do apply).
• This role is a full-time, entry to mid-level retail sales role, focusing on... wireless, TV, and internet products in the communications
AT A GLANCE:
• Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $(46,800) annually. Top performers in this role are earning $(58,000). You may also qualify for free internet, TV, and phone services (restrictions do apply).
• This role is a full-time, entry to mid-level retail sales role, focusing on... wireless, TV, and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.
• Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.
ABOUT US
Spectrum is America’s fastest-growing TV, internet, and voice provider. Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Our extensive training program, competitive base salary, and generous commission structure provides the foundation you need to be a successful salesperson. Meeting and exceeding sales goals while delivering service solutions to our customers - it’s a win-win.
IT’S ALL ABOUT LEARNING AND GROWING
Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum’s full line of products – and our competitors’ products – in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers.
WITH A DELIBERATE PATH TO SUCCESS
We know that the best people to lead are those who have been down the same road before. Most of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.
THE BENEFITS ARE CLEAR.
On top of opportunities to advance your career and earn more, Spectrum offers comprehensive benefits, a market-leading retirement plan, and other programs to support you and your family at all stages of life. See all the ways we invest in you—at work and in life.
WHAT ARE OUR EXPECTATIONS?
• Meet or exceed monthly sales goals, including wireless sales
• Ensure a great customer experience
• Educate and engage customers through product demonstrations
• Be a team player (because we spend way too much time together)
• Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors
What’s required to get started?
• Thrive in a fast-paced team environment
• Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
• Lifting up to 35 lbs.
• Standing for prolonged periods of time
• Wearing a required uniform
• High School Diploma or equivalent
Preferred Experience
• Sales Experience: 1 - 5 years
• Knowledge of latest technology and devices
• Commissioned sales experience
• Retail sales or wireless sales
SRL213 2023-16951 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture Show more details...
• Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $(46,800) annually. Top performers in this role are earning $(58,000). You may also qualify for free internet, TV, and phone services (restrictions do apply).
• This role is a full-time, entry to mid-level retail sales role, focusing on... wireless, TV, and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.
• Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.
ABOUT US
Spectrum is America’s fastest-growing TV, internet, and voice provider. Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Our extensive training program, competitive base salary, and generous commission structure provides the foundation you need to be a successful salesperson. Meeting and exceeding sales goals while delivering service solutions to our customers - it’s a win-win.
IT’S ALL ABOUT LEARNING AND GROWING
Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum’s full line of products – and our competitors’ products – in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers.
WITH A DELIBERATE PATH TO SUCCESS
We know that the best people to lead are those who have been down the same road before. Most of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.
THE BENEFITS ARE CLEAR.
On top of opportunities to advance your career and earn more, Spectrum offers comprehensive benefits, a market-leading retirement plan, and other programs to support you and your family at all stages of life. See all the ways we invest in you—at work and in life.
WHAT ARE OUR EXPECTATIONS?
• Meet or exceed monthly sales goals, including wireless sales
• Ensure a great customer experience
• Educate and engage customers through product demonstrations
• Be a team player (because we spend way too much time together)
• Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors
What’s required to get started?
• Thrive in a fast-paced team environment
• Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
• Lifting up to 35 lbs.
• Standing for prolonged periods of time
• Wearing a required uniform
• High School Diploma or equivalent
Preferred Experience
• Sales Experience: 1 - 5 years
• Knowledge of latest technology and devices
• Commissioned sales experience
• Retail sales or wireless sales
SRL213 2023-16951 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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via Talent.com
posted_at: 5 days agoschedule_type: Full-time
Date posted : 09 / 25 / 2023 Requisition Number : 2023-22298 Business unit : Marketing Location : Indianapolis, Indiana Area of Interest : Outside Sales Position Type : Full Time SAE270
Average target compensation $100k plus, with minimum commission guarantee...
JOB SUMMARY
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory.
Primary
Date posted : 09 / 25 / 2023 Requisition Number : 2023-22298 Business unit : Marketing Location : Indianapolis, Indiana Area of Interest : Outside Sales Position Type : Full Time SAE270
Average target compensation $100k plus, with minimum commission guarantee...
JOB SUMMARY
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory.
Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more.
The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers.
The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale.
The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory.
The AE is 100% focused on generating new Internet, voice and video customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner.
Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques;
practice and implement new sales techniques regularly
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.
com to maintain accurate records to maximize territory potential
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
REQUIRED QUALIFICATIONS
Skills / Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor’s degree in business, marketing or related field, or equivalent experience
PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
Proven sales history of meeting or exceeding targets preferred
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
LI-KD1
SAE270 2023-22298 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Last updated : 2023-10-01 Show more details...
Average target compensation $100k plus, with minimum commission guarantee...
JOB SUMMARY
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory.
Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more.
The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers.
The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale.
The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory.
The AE is 100% focused on generating new Internet, voice and video customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner.
Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques;
practice and implement new sales techniques regularly
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.
com to maintain accurate records to maximize territory potential
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
REQUIRED QUALIFICATIONS
Skills / Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor’s degree in business, marketing or related field, or equivalent experience
PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
Proven sales history of meeting or exceeding targets preferred
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
LI-KD1
SAE270 2023-22298 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Last updated : 2023-10-01 Show more details...
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