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Most recent job postings at ThousandEyes
via Greenhouse
schedule_type: Full-time
Who We Are
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network... It arms them with an accurate understanding of how
Who We Are
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network... It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.
About The Team
Digital experiences rely on a vast ecosystem of ISPs, cloud providers, SaaS applications and many other external services that are critically dependent on the Internet. This rapid increase towards as-a-service models has given rise to unknown dependencies that plague enterprise teams with blindspots that are hard to discover without a new toolset. The “cloud” represents a new architecture to server users and employees and requires a deep understanding of the full stack from users to apps.
The cloud-native and real-time user data teams will work on our emerging initiatives to research new ways to extend ThousandEyes intelligence from the Internet deep into the cloud. Additionally, this team will also be responsible for working with Cisco colleagues to gather flow based telemetry that works together with our synthetics product to solve customer problems.
About The Role
As a Senior Product Manager at ThousandEyes, you will own the success of our cloud-native and flow based initiatives and work alongside our Internet & WAN synthetics team to drive customer outcomes. You’ll set direction by working directly with customers, and make plans come to life by leading a cross-functional team of design, engineering, and go-to-market. Your mission is to deliver meaningful customer and business value by shipping the right product at the right time.
• Generate and shepherd creative ideas, both large and small, that bring value to customers and the business.
• Lead a cross-functional team of engineering and design to ship product experiences that customers love.
• Stay hands-on with customers to keep them happy today, while gaining insight for future ideas.
• Partner closely with go-to-market teams to make sure potential customers understand how the product can benefit them.
• Thoughtfully prioritize to maximize the impact of engineering effort.
• Bring curiosity, positivity, and an entrepreneurial approach to each day.
This role requires the ability to travel to Israel approximately once a quarter.
What We’re Looking For
• Technical Acumen: You will work closely with engineering to understand technical tradeoffs and their impact on the product. Being comfortable in the code is a plus, but not required.
• Product Sense: Our favorite product managers bring together insights from every corner (customers, engineering, design, and go-to-market teams) to design and build the best product experience.
• Curiosity: The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions.
• Ownership: The best product managers take the responsibility of delivering a successful product to heart, and step in wherever needed, even if crossing typical role boundaries; they never shy away from the details nor lose sight of the bigger picture.
• Communication: Effective communication to any audience (company leadership, engineering, customers, and more) is key to success in this role.
• Attitude & Ambition: The best candidates are smart, hard working, competitive, and not afraid to fail. They are team first but willing to take the lead with minimal guidance and supervision.
Apply for this role if you:
• Have 5+ years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.
• Experience and/or passion for working with data visualization
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Message to applicants applying to work in the U.S.:
Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Compensation Range:
$121,200 USD - $232,900 USD Show more details...
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network... It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.
About The Team
Digital experiences rely on a vast ecosystem of ISPs, cloud providers, SaaS applications and many other external services that are critically dependent on the Internet. This rapid increase towards as-a-service models has given rise to unknown dependencies that plague enterprise teams with blindspots that are hard to discover without a new toolset. The “cloud” represents a new architecture to server users and employees and requires a deep understanding of the full stack from users to apps.
The cloud-native and real-time user data teams will work on our emerging initiatives to research new ways to extend ThousandEyes intelligence from the Internet deep into the cloud. Additionally, this team will also be responsible for working with Cisco colleagues to gather flow based telemetry that works together with our synthetics product to solve customer problems.
About The Role
As a Senior Product Manager at ThousandEyes, you will own the success of our cloud-native and flow based initiatives and work alongside our Internet & WAN synthetics team to drive customer outcomes. You’ll set direction by working directly with customers, and make plans come to life by leading a cross-functional team of design, engineering, and go-to-market. Your mission is to deliver meaningful customer and business value by shipping the right product at the right time.
• Generate and shepherd creative ideas, both large and small, that bring value to customers and the business.
• Lead a cross-functional team of engineering and design to ship product experiences that customers love.
• Stay hands-on with customers to keep them happy today, while gaining insight for future ideas.
• Partner closely with go-to-market teams to make sure potential customers understand how the product can benefit them.
• Thoughtfully prioritize to maximize the impact of engineering effort.
• Bring curiosity, positivity, and an entrepreneurial approach to each day.
This role requires the ability to travel to Israel approximately once a quarter.
What We’re Looking For
• Technical Acumen: You will work closely with engineering to understand technical tradeoffs and their impact on the product. Being comfortable in the code is a plus, but not required.
• Product Sense: Our favorite product managers bring together insights from every corner (customers, engineering, design, and go-to-market teams) to design and build the best product experience.
• Curiosity: The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions.
• Ownership: The best product managers take the responsibility of delivering a successful product to heart, and step in wherever needed, even if crossing typical role boundaries; they never shy away from the details nor lose sight of the bigger picture.
• Communication: Effective communication to any audience (company leadership, engineering, customers, and more) is key to success in this role.
• Attitude & Ambition: The best candidates are smart, hard working, competitive, and not afraid to fail. They are team first but willing to take the lead with minimal guidance and supervision.
Apply for this role if you:
• Have 5+ years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.
• Experience and/or passion for working with data visualization
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Message to applicants applying to work in the U.S.:
Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Compensation Range:
$121,200 USD - $232,900 USD Show more details...
via BeBee
posted_at: 5 days agoschedule_type: Full-time
As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control.
ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers
...
ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software
As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control.
ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers
...
ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands.
The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.
About The Team Digital experiences rely on a vast ecosystem of ISPs, cloud providers, SaaS applications and many other external services that are critically dependent on the Internet.
This rapid increase towards as-a-service models has given rise to unknown dependencies that plague enterprise teams with blindspots that are hard to discover without a new toolset.
The "cloud" represents a new architecture to server users and employees and requires a deep understanding of the full stack from users to apps.
The cloud-native and real-time user data teams will work on our emerging initiatives to research new ways to extend ThousandEyes intelligence from the Internet deep into the cloud.
About The Role As a Senior Product Manager at ThousandEyes, you will own the success of our cloud-native and flow based initiatives and work alongside our Internet & WAN synthetics team to drive customer outcomes.
Your mission is to deliver meaningful customer and business value by shipping the right product at the right time.
Generate and shepherd creative ideas, both large and small, that bring value to customers and the business.
Lead a cross-functional team of engineering and design to ship product experiences that customers love.
This role requires the ability to travel to Israel approximately once a quarter.
They are team first but willing to take the lead with minimal guidance and supervision.
Have 5+ years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.
Experience and/or passion for working with data visualization
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Because without diversity of thought and a dedication to equality for all, there is no moving forward.
Don't care.
Tattoos? Passion for technology and world changing? When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.Hiring ranges for sales positions include base and incentive compensation target.
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training.
S.
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday.
We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components.
For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%.
Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid Show more details...
ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers
...
ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands.
The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.
About The Team Digital experiences rely on a vast ecosystem of ISPs, cloud providers, SaaS applications and many other external services that are critically dependent on the Internet.
This rapid increase towards as-a-service models has given rise to unknown dependencies that plague enterprise teams with blindspots that are hard to discover without a new toolset.
The "cloud" represents a new architecture to server users and employees and requires a deep understanding of the full stack from users to apps.
The cloud-native and real-time user data teams will work on our emerging initiatives to research new ways to extend ThousandEyes intelligence from the Internet deep into the cloud.
About The Role As a Senior Product Manager at ThousandEyes, you will own the success of our cloud-native and flow based initiatives and work alongside our Internet & WAN synthetics team to drive customer outcomes.
Your mission is to deliver meaningful customer and business value by shipping the right product at the right time.
Generate and shepherd creative ideas, both large and small, that bring value to customers and the business.
Lead a cross-functional team of engineering and design to ship product experiences that customers love.
This role requires the ability to travel to Israel approximately once a quarter.
They are team first but willing to take the lead with minimal guidance and supervision.
Have 5+ years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.
Experience and/or passion for working with data visualization
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Because without diversity of thought and a dedication to equality for all, there is no moving forward.
Don't care.
Tattoos? Passion for technology and world changing? When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.Hiring ranges for sales positions include base and incentive compensation target.
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training.
S.
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday.
We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components.
For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%.
Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About The Role
We're looking for a passionate Information Security Professional that can support ThousandEyes information security and privacy compliance initiatives, drive continuous improvement of our control environment and internal processes, and ensure that products and services meet and exceed ongoing industry standards. You will work cross-organizationally within Cisco to ensure the success of the ThousandEyes information security risk management program.
Responsibilities
Manages the development, deployment and execution of controls and defenses to ensure the security and/or privacy of company information, technology and information systems. Analyzes business needs and prioritizes for protection of critical systems and operational policies. Establishes and implements appropriate standards and criteria for infrastructure, software, communications and web firewall, access and encryption requirements. Evaluates potential business impacts from security breaches and provides strategic and tactical guidance to business decision-makers. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Ensuring compliance with industry standards, laws and regulations such as ISO 27001, Service Organization Controls(SOC 2), FISMA in the area of data security, confidentiality, integrity, availability and privacy
• Knowledge of ISO 2700x, FISMA, NIST and CSA CCM frameworks, as well as global data protection and privacy laws
• Solid understanding of technologies and controls including those related to cloud security
• Responsible for internal audits as necessary to align with USPMF (Unified Security and Privacy Management Framework), customer and regulatory requirements
• Work with cross functional teams on the ever evolving security best practices
• Evaluates new information security and privacy requirements and industry trends
• Reviews and recommends improvements to security and privacy controls
• Establishes and reports on key performance indicators related to security and privacy
Requirements
• BS in computer science (or equivalent)
• 2+ years of experience with a focus on information security, risk management and policy
• Ideally one or more professional security certifications (GIAC, SSCP, CISA, CISSP)
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Compensation Range
$140,900 USD - $169,100 USD
Message To Applicants Applying To Work In The U.S.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About The Role
We're looking for a passionate Information Security Professional that can support ThousandEyes information security and privacy compliance initiatives, drive continuous improvement of our control environment and internal processes, and ensure that products and services meet and exceed ongoing industry standards. You will work cross-organizationally within Cisco to ensure the success of the ThousandEyes information security risk management program.
Responsibilities
Manages the development, deployment and execution of controls and defenses to ensure the security and/or privacy of company information, technology and information systems. Analyzes business needs and prioritizes for protection of critical systems and operational policies. Establishes and implements appropriate standards and criteria for infrastructure, software, communications and web firewall, access and encryption requirements. Evaluates potential business impacts from security breaches and provides strategic and tactical guidance to business decision-makers. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Ensuring compliance with industry standards, laws and regulations such as ISO 27001, Service Organization Controls(SOC 2), FISMA in the area of data security, confidentiality, integrity, availability and privacy
• Knowledge of ISO 2700x, FISMA, NIST and CSA CCM frameworks, as well as global data protection and privacy laws
• Solid understanding of technologies and controls including those related to cloud security
• Responsible for internal audits as necessary to align with USPMF (Unified Security and Privacy Management Framework), customer and regulatory requirements
• Work with cross functional teams on the ever evolving security best practices
• Evaluates new information security and privacy requirements and industry trends
• Reviews and recommends improvements to security and privacy controls
• Establishes and reports on key performance indicators related to security and privacy
Requirements
• BS in computer science (or equivalent)
• 2+ years of experience with a focus on information security, risk management and policy
• Ideally one or more professional security certifications (GIAC, SSCP, CISA, CISSP)
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Compensation Range
$140,900 USD - $169,100 USD
Message To Applicants Applying To Work In The U.S.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
via GrabJobs
posted_at: 20 days agoschedule_type: Full-time
We are hiring a brilliant Sales Specialist to join our high calibre team at Thousand Eyes in Phoenix, AZ.
Growing your career as a Full Time Sales Specialist is a great opportunity to develop excellent skills.
If you are strong in problem-solving, project management and have the right mindset for the job, then apply for the position of Sales Specialist at Thousand Eyes today...
Who We Are
The name ThousandEyes was born from two big ideas: the power
We are hiring a brilliant Sales Specialist to join our high calibre team at Thousand Eyes in Phoenix, AZ.
Growing your career as a Full Time Sales Specialist is a great opportunity to develop excellent skills.
If you are strong in problem-solving, project management and have the right mindset for the job, then apply for the position of Sales Specialist at Thousand Eyes today...
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
Job Description
The Product Sales Specialist (PSS) will lead the sales process for ThousandEyes within their designated segment for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large commercial accounts. The PSS will build and complete well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation, and the closing process. This is an individual contributor and quota carrying position.
Responsibilities
• Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of enhancing solution value and product adoption.
• Initiate contact and professional follow-up for all sales meetings within the assigned territory.
• Meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of enterprise accounts.
• Work side by side with Cisco Account Managers and other Cisco sales specialist to help drive ThousandEyes revenue growth.
• Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for ThousandEyes in the market.
• Highly organized with a results-oriented attitude; adept and detailed in delivering sales presentations, onsite visits and product demonstrations to prospective clients.
• Cultivate mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective and professional manner.
Requirements
• Meet or exceed quarterly / yearly bookings targets, while delivering consistent and reliable forecasting
• Develop and execute a comprehensive account strategy
• Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline
• Work closely with customers and channel partners to drive market adoption of ThousandEyes solutions
• Lead pricing discussions and contract negotiations
• Develop long-term strategic relationships with enterprise customers
• Responsible for complete and accurate ongoing maintenance of accounts, forecasts, proposals, and account activity in Salesforce.com
• Relentlessly ensure customer success
• Minimum 5 years of sales territory management experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience a plus
• A proven track record of consistently exceeding quota selling to large Enterprise / Fortune 500 accounts
• Self-motivated, able to solve problems and work with limited direction
• Demonstrate Leadership skills
• Excellent verbal and written communications skills
• Must be comfortable working in a high growth environment, where everyone must have the “roll up your sleeves” and get it done attitude
• BS/BA degree preferred
COMPENSATION RANGE
228,100 USD - 313,800 USD
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Benefits of working as a Sales Specialist in Phoenix, AZ:
● Excellent benefits
● Opportunities to grow
● Advantageous package Show more details...
Growing your career as a Full Time Sales Specialist is a great opportunity to develop excellent skills.
If you are strong in problem-solving, project management and have the right mindset for the job, then apply for the position of Sales Specialist at Thousand Eyes today...
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
Job Description
The Product Sales Specialist (PSS) will lead the sales process for ThousandEyes within their designated segment for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large commercial accounts. The PSS will build and complete well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation, and the closing process. This is an individual contributor and quota carrying position.
Responsibilities
• Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of enhancing solution value and product adoption.
• Initiate contact and professional follow-up for all sales meetings within the assigned territory.
• Meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of enterprise accounts.
• Work side by side with Cisco Account Managers and other Cisco sales specialist to help drive ThousandEyes revenue growth.
• Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for ThousandEyes in the market.
• Highly organized with a results-oriented attitude; adept and detailed in delivering sales presentations, onsite visits and product demonstrations to prospective clients.
• Cultivate mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective and professional manner.
Requirements
• Meet or exceed quarterly / yearly bookings targets, while delivering consistent and reliable forecasting
• Develop and execute a comprehensive account strategy
• Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline
• Work closely with customers and channel partners to drive market adoption of ThousandEyes solutions
• Lead pricing discussions and contract negotiations
• Develop long-term strategic relationships with enterprise customers
• Responsible for complete and accurate ongoing maintenance of accounts, forecasts, proposals, and account activity in Salesforce.com
• Relentlessly ensure customer success
• Minimum 5 years of sales territory management experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience a plus
• A proven track record of consistently exceeding quota selling to large Enterprise / Fortune 500 accounts
• Self-motivated, able to solve problems and work with limited direction
• Demonstrate Leadership skills
• Excellent verbal and written communications skills
• Must be comfortable working in a high growth environment, where everyone must have the “roll up your sleeves” and get it done attitude
• BS/BA degree preferred
COMPENSATION RANGE
228,100 USD - 313,800 USD
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Benefits of working as a Sales Specialist in Phoenix, AZ:
● Excellent benefits
● Opportunities to grow
● Advantageous package Show more details...
via BeBee
posted_at: 7 hours agoschedule_type: Full-time
The name Thousand
Eyes was born from two big ideas:
the power to see things not ordinarily possible and the ability to collect insights from many vantage points.
As organizations rely more on cloud services and the Internet, the network has become a "black box" outside their control.
ThousandEyes gives organizations visibility and insight into the now borderless network. It gives them an accurate understanding of how the network impacts their applications,
The name Thousand
Eyes was born from two big ideas:
the power to see things not ordinarily possible and the ability to collect insights from many vantage points.
As organizations rely more on cloud services and the Internet, the network has become a "black box" outside their control.
ThousandEyes gives organizations visibility and insight into the now borderless network. It gives them an accurate understanding of how the network impacts their applications, users, and customers.
ThousandEyes is used by some of the world's largest and fastest-growing brands, including the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands.
The company was acquired by Cisco in August 2020, and chartered with continuing to drive leadership in... empowering organizations to see, understand, and improve digital experiences everywhere.
About the Role ThousandEyes is looking for a Director of Product Management to continue the growth of our end-user experience monitoring business.
The role includes direct product ownership and team responsibilities over our endpoint vantage points deployed on a diverse set of end-user devices and the ThousandEyes platform capabilities that bring the data to life.
Helping customers of all sizes manage their workforce digital experience and ensure they have the right visibility and control where it matters to them.
We believe this area has significant room for further expansion into additional use cases and capabilities. We are looking for a leader to help lead this product line and continue to explore.
Reporting to the VP of Product, you'll set direction by working directly with customers and make plans come to life by leading a cross-functional team of design, engineering, and go-to-market.
Your mission is to deliver massive customer and business value by shipping the right product at the right time. Stay hands-on with customers to keep them happy today while gaining insight into future ideas Define & drive the vision to help customers of every size see every digital experience like it's their own - from the device through the app Identify and execute on go to market and distribution opportunities to further integrate ThousandEyes capabilities into new devices and partners Distill a vision into a compelling roadmap that focuses on solving customers' complex problems Develop a clean user experience in the product to enable customers to identify and act on recommendations quickly Build and lead a great product team (recruit, hire, coach, mentor) with clear, measured outcomes What We're
Looking For Technical Acumen:
You will work closely with engineering to understand technical tradeoffs and their impact on the product. Being comfortable with end-user devices and networking technologies
Product Sense:
Our favorite product managers bring together insights from every corner (customers, engineering, design, and go-to-market teams) to design and build the best product experience
Curiosity:
The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions
Ownership:
The best product managers take the responsibility of delivering a successful product to heart, and step in wherever needed, even if crossing typical role boundaries; they never shy away from the details nor lose sight of the bigger picture
Communication:
Effective communication to any audience (company leadership, engineering, customers, and more) is key to success in this role
Attitude & Ambition:
The best candidates are smart, hard-working, competitive, and not afraid to fail. They are a team first but willing to take the lead with minimal guidance and supervision.
Apply for this role if you:
Have 5 years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.
Experience and/or passion for working with networking and machine learning Bonus:
have experience scaling a high-growth product from early stages Show more details...
Eyes was born from two big ideas:
the power to see things not ordinarily possible and the ability to collect insights from many vantage points.
As organizations rely more on cloud services and the Internet, the network has become a "black box" outside their control.
ThousandEyes gives organizations visibility and insight into the now borderless network. It gives them an accurate understanding of how the network impacts their applications, users, and customers.
ThousandEyes is used by some of the world's largest and fastest-growing brands, including the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands.
The company was acquired by Cisco in August 2020, and chartered with continuing to drive leadership in... empowering organizations to see, understand, and improve digital experiences everywhere.
About the Role ThousandEyes is looking for a Director of Product Management to continue the growth of our end-user experience monitoring business.
The role includes direct product ownership and team responsibilities over our endpoint vantage points deployed on a diverse set of end-user devices and the ThousandEyes platform capabilities that bring the data to life.
Helping customers of all sizes manage their workforce digital experience and ensure they have the right visibility and control where it matters to them.
We believe this area has significant room for further expansion into additional use cases and capabilities. We are looking for a leader to help lead this product line and continue to explore.
Reporting to the VP of Product, you'll set direction by working directly with customers and make plans come to life by leading a cross-functional team of design, engineering, and go-to-market.
Your mission is to deliver massive customer and business value by shipping the right product at the right time. Stay hands-on with customers to keep them happy today while gaining insight into future ideas Define & drive the vision to help customers of every size see every digital experience like it's their own - from the device through the app Identify and execute on go to market and distribution opportunities to further integrate ThousandEyes capabilities into new devices and partners Distill a vision into a compelling roadmap that focuses on solving customers' complex problems Develop a clean user experience in the product to enable customers to identify and act on recommendations quickly Build and lead a great product team (recruit, hire, coach, mentor) with clear, measured outcomes What We're
Looking For Technical Acumen:
You will work closely with engineering to understand technical tradeoffs and their impact on the product. Being comfortable with end-user devices and networking technologies
Product Sense:
Our favorite product managers bring together insights from every corner (customers, engineering, design, and go-to-market teams) to design and build the best product experience
Curiosity:
The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions
Ownership:
The best product managers take the responsibility of delivering a successful product to heart, and step in wherever needed, even if crossing typical role boundaries; they never shy away from the details nor lose sight of the bigger picture
Communication:
Effective communication to any audience (company leadership, engineering, customers, and more) is key to success in this role
Attitude & Ambition:
The best candidates are smart, hard-working, competitive, and not afraid to fail. They are a team first but willing to take the lead with minimal guidance and supervision.
Apply for this role if you:
Have 5 years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.
Experience and/or passion for working with networking and machine learning Bonus:
have experience scaling a high-growth product from early stages Show more details...
via Jora
posted_at: 7 days agoschedule_type: Full-time
About ThousandEyes (part of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS
About ThousandEyes (part of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Ciscos Network Services Business Group, and is a foundational component of Ciscos growing Observability business.
About the Role
NON-SALES ROLE
At ThousandEyes, we operate a little bit differently than most software-as-a-service providers: Weve recognized that delivery of amazing customer experience is key to driving longer term value and creating customers for life. We hire industry veterans - people with tried and true experience in the area of network-based service delivery
The TAM role is a proactive support role for premium support accounts: youll be responsible for supporting a select number of named accounts, aligned to the customers business hours, and not working on a rotational shift. The TAM will work closely with the 24x7 support team to ensure the total team can support a customer on a follow-the-sun model. The TAM provides select account premium support for those that purchase the TAM service, and the key value includes providing customers with a named support engineer who understands the customers team and network. TAMs work customer problems, help optimize customer networks, provide training, and also work joint proactive projects.
Role Requirements
• At least 5-7 years of support experience within a Technical Support, Solutions Engineering, Customer Success, or Technical customer-facing organization
• At least 5-7 years of working directly with customers, within a technology company
• Bachelors degree in Computer Science or a related field, or equivalent working experience
• Expert understanding of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/DEVNET/JNCP, etc. )
• Experience with Cloud/SaaS software products is highly desirable.
• Strong understanding of ISP, CDN, and cloud service provider networks
• Strong understanding of web technologies and VoIP applications
• Hands on experience with hypervisors such as KVM, VMware, Hyper-V, and VirtualBox
• Hands on experience with container administration tools such as docker and kubernetes
• Knowledge of at least one computer language and programming framework desirable, JavaScript and Python are a plus
• Working knowledge in security, authentication, permissions, SSO
• Experience in administering Linux based operating systems
• Passionate about enabling a consistently excellent customer experience. Dedicated to champion the customer problem until the resolution path is identified
• Excellent verbal and written communication skills. Heavy focus on using data to articulate messages
• The ability to work effectively in a remote or virtual team environment
• Excellent presentation skills coupled with a strong leadership presence
• Excellent time & project management skills, with a focus on delivery
• Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; real passion for problem-solving
• Flexibility to handle critical cases after hours as needed
Responsibilities
• Support - Work break-fix issues with customers. Escalate to support team as required
• Optimization - Optimize customer systems to ensure peak performance
• Proactive Customer Engagement - Establish and ensure highly collaborative relationships with support teams and customers/partners. Build value-based relationships with customers, leading to referral and renewal. Leverage enterprise data analytics to transparently track and report on customer engagement
• Cross Functional Engagement - Establish and develop highly collaborative relationships with internal teams. Collaborating with Sales and Engineering to address product issues, and identify workarounds & solutions
• Escalations - Assume the role of escalation manager when needed, and ensure timely communication to all stakeholders for escalated issues with a high-impact, or strategic visibility. Coordinate handoff of ongoing issues to the next geographical region
• Customer Experience - Ensure a great customer experience in all team interactions. Measure and continually improve
• Projects - Project manage many projects concurrently understanding current and future action items
• Special projects as assigned
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!
But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool Show more details...
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Ciscos Network Services Business Group, and is a foundational component of Ciscos growing Observability business.
About the Role
NON-SALES ROLE
At ThousandEyes, we operate a little bit differently than most software-as-a-service providers: Weve recognized that delivery of amazing customer experience is key to driving longer term value and creating customers for life. We hire industry veterans - people with tried and true experience in the area of network-based service delivery
The TAM role is a proactive support role for premium support accounts: youll be responsible for supporting a select number of named accounts, aligned to the customers business hours, and not working on a rotational shift. The TAM will work closely with the 24x7 support team to ensure the total team can support a customer on a follow-the-sun model. The TAM provides select account premium support for those that purchase the TAM service, and the key value includes providing customers with a named support engineer who understands the customers team and network. TAMs work customer problems, help optimize customer networks, provide training, and also work joint proactive projects.
Role Requirements
• At least 5-7 years of support experience within a Technical Support, Solutions Engineering, Customer Success, or Technical customer-facing organization
• At least 5-7 years of working directly with customers, within a technology company
• Bachelors degree in Computer Science or a related field, or equivalent working experience
• Expert understanding of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/DEVNET/JNCP, etc. )
• Experience with Cloud/SaaS software products is highly desirable.
• Strong understanding of ISP, CDN, and cloud service provider networks
• Strong understanding of web technologies and VoIP applications
• Hands on experience with hypervisors such as KVM, VMware, Hyper-V, and VirtualBox
• Hands on experience with container administration tools such as docker and kubernetes
• Knowledge of at least one computer language and programming framework desirable, JavaScript and Python are a plus
• Working knowledge in security, authentication, permissions, SSO
• Experience in administering Linux based operating systems
• Passionate about enabling a consistently excellent customer experience. Dedicated to champion the customer problem until the resolution path is identified
• Excellent verbal and written communication skills. Heavy focus on using data to articulate messages
• The ability to work effectively in a remote or virtual team environment
• Excellent presentation skills coupled with a strong leadership presence
• Excellent time & project management skills, with a focus on delivery
• Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; real passion for problem-solving
• Flexibility to handle critical cases after hours as needed
Responsibilities
• Support - Work break-fix issues with customers. Escalate to support team as required
• Optimization - Optimize customer systems to ensure peak performance
• Proactive Customer Engagement - Establish and ensure highly collaborative relationships with support teams and customers/partners. Build value-based relationships with customers, leading to referral and renewal. Leverage enterprise data analytics to transparently track and report on customer engagement
• Cross Functional Engagement - Establish and develop highly collaborative relationships with internal teams. Collaborating with Sales and Engineering to address product issues, and identify workarounds & solutions
• Escalations - Assume the role of escalation manager when needed, and ensure timely communication to all stakeholders for escalated issues with a high-impact, or strategic visibility. Coordinate handoff of ongoing issues to the next geographical region
• Customer Experience - Ensure a great customer experience in all team interactions. Measure and continually improve
• Projects - Project manage many projects concurrently understanding current and future action items
• Special projects as assigned
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!
But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool Show more details...
via Greenhouse
schedule_type: Full-time
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
What You’ll Do
The Browser Synthetics team enables ThousandEyes customers to understand the performance of their web applications, allowing them to test services by scripting user actions and API calls, and running these scripts from ThousandEyes agents distributed globally. Armed with a continuous view of application performance across all layers of delivery, ThousandEyes customers are empowered to provide the best possible digital experiences to their customers and employees.
As an Engineer on the Browser Synthetics team, you will work directly in the system that runs browser-based interactions inside our agents. You will be responsible for expanding and improving the features as well as maintaining a high level of security in our architecture.
Qualifications:
• 4+ years of software development experience
• Education - Bachelors/Masters/Phd degree in Computer Science or similar
• Proficiency in Java, Golang, or C/C++
Desirable:
• Experience with a container runtime (e.g. docker, podman)
• Strong Linux fundamentals
• Experience with Chromium Browser and browser automation tools
• Experience with network protocols
• Experience with Typescript/Javascript and browser APIs
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference, powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
COMPENSATION RANGE
115200 USD - 222200 USD
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process Show more details...
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
What You’ll Do
The Browser Synthetics team enables ThousandEyes customers to understand the performance of their web applications, allowing them to test services by scripting user actions and API calls, and running these scripts from ThousandEyes agents distributed globally. Armed with a continuous view of application performance across all layers of delivery, ThousandEyes customers are empowered to provide the best possible digital experiences to their customers and employees.
As an Engineer on the Browser Synthetics team, you will work directly in the system that runs browser-based interactions inside our agents. You will be responsible for expanding and improving the features as well as maintaining a high level of security in our architecture.
Qualifications:
• 4+ years of software development experience
• Education - Bachelors/Masters/Phd degree in Computer Science or similar
• Proficiency in Java, Golang, or C/C++
Desirable:
• Experience with a container runtime (e.g. docker, podman)
• Strong Linux fundamentals
• Experience with Chromium Browser and browser automation tools
• Experience with network protocols
• Experience with Typescript/Javascript and browser APIs
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference, powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
COMPENSATION RANGE
115200 USD - 222200 USD
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process Show more details...
via Greenhouse
posted_at: 29 days agoschedule_type: Full-time
About ThousandEyes (part of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS
About ThousandEyes (part of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About the Role
When large enterprise customers acquire new software, the best way to ramp to productivity often involves a personal touch from resources who know the platform inside and out. This role’s main responsibility is to engage with customers to deliver outstanding enablement, implementation and optimization services for their ThousandEyes deployment.
You'll need to be a ThousandEyes product expert, with monitoring system expertise, and a solid foundation in core network architecture. You'll plan for and deliver on a wide range of engagement types, including project planning, implementation, and documentation of monitoring services, end-user training, and optimization. You'll need to be a generalist who's polished and easy to put in front of a wide variety of customer roles.
Requirements
A standout "customer first" attitude
Bachelor’s or advanced degree in a technical field, or equivalent working experience
At least 7-10 years working in a customer-facing role
Project management and consulting experience
Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/JNCP, etc. )
Experience with Cloud/SaaS software products is a plus
Experience maintaining or implementing LAN/WAN environments
Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs
Experience with at least 1 programming language (Java, Python, JavaScript, etc.)
Outstanding communication and problem-solving skills
Deep technical acumen
Enjoy a fast-paced, multifaceted environment
Able to prioritize and accomplish tasks in tight timeframes
Responsibilities
Guide customers on deploying and implementing the ThousandEyes product
Implement ThousandEyes in customer environments in an efficient and cost-effective manner
Engage with customers to deliver product implementation and integration services
Lead many projects concurrently understanding current and future action items
Delivery of training and industry best practice discussions
Build value-based relationships with customers, leading to referral and renewal
Leverage enterprise data analytics to track and report on customer engagement
Contribute to best practice creation and maintenance
Track and report on utilization and work performed
Special projects as assigned
Identification of potential product/services upsell or cross-sell opportunities
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Compensation Range
87,500-122,200
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About the Role
When large enterprise customers acquire new software, the best way to ramp to productivity often involves a personal touch from resources who know the platform inside and out. This role’s main responsibility is to engage with customers to deliver outstanding enablement, implementation and optimization services for their ThousandEyes deployment.
You'll need to be a ThousandEyes product expert, with monitoring system expertise, and a solid foundation in core network architecture. You'll plan for and deliver on a wide range of engagement types, including project planning, implementation, and documentation of monitoring services, end-user training, and optimization. You'll need to be a generalist who's polished and easy to put in front of a wide variety of customer roles.
Requirements
A standout "customer first" attitude
Bachelor’s or advanced degree in a technical field, or equivalent working experience
At least 7-10 years working in a customer-facing role
Project management and consulting experience
Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/JNCP, etc. )
Experience with Cloud/SaaS software products is a plus
Experience maintaining or implementing LAN/WAN environments
Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs
Experience with at least 1 programming language (Java, Python, JavaScript, etc.)
Outstanding communication and problem-solving skills
Deep technical acumen
Enjoy a fast-paced, multifaceted environment
Able to prioritize and accomplish tasks in tight timeframes
Responsibilities
Guide customers on deploying and implementing the ThousandEyes product
Implement ThousandEyes in customer environments in an efficient and cost-effective manner
Engage with customers to deliver product implementation and integration services
Lead many projects concurrently understanding current and future action items
Delivery of training and industry best practice discussions
Build value-based relationships with customers, leading to referral and renewal
Leverage enterprise data analytics to track and report on customer engagement
Contribute to best practice creation and maintenance
Track and report on utilization and work performed
Special projects as assigned
Identification of potential product/services upsell or cross-sell opportunities
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Compensation Range
87,500-122,200
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
About ThousandEyes (part Of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS
About ThousandEyes (part Of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About The Role
When large enterprise customers acquire new software, the best way to ramp to productivity often involves a personal touch from resources who know the platform inside and out. This role’s main responsibility is to engage with customers to deliver outstanding enablement, implementation and optimization services for their ThousandEyes deployment.
You'll need to be a ThousandEyes product expert, with monitoring system expertise, and a solid foundation in core network architecture. You'll plan for and deliver on a wide range of engagement types, including project planning, implementation, and documentation of monitoring services, end-user training, and optimization. You'll need to be a generalist who's polished and easy to put in front of a wide variety of customer roles.
Requirements
A standout "customer first" attitude
Bachelor’s or advanced degree in a technical field, or equivalent working experience
At least 7-10 years working in a customer-facing role
Project management and consulting experience
Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/JNCP, etc. )
Experience with Cloud/SaaS software products is a plus
Experience maintaining or implementing LAN/WAN environments
Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs
Experience with at least 1 programming language (Java, Python, JavaScript, etc.)
Outstanding communication and problem-solving skills
Deep technical acumen
Enjoy a fast-paced, multifaceted environment
Able to prioritize and accomplish tasks in tight timeframes
Responsibilities
Guide customers on deploying and implementing the ThousandEyes product
Implement ThousandEyes in customer environments in an efficient and cost-effective manner
Engage with customers to deliver product implementation and integration services
Lead many projects concurrently understanding current and future action items
Delivery of training and industry best practice discussions
Build value-based relationships with customers, leading to referral and renewal
Leverage enterprise data analytics to track and report on customer engagement
Contribute to best practice creation and maintenance
Track and report on utilization and work performed
Special projects as assigned
Identification of potential product/services upsell or cross-sell opportunities
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Compensation Range
87,500-122,200
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only... collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About The Role
When large enterprise customers acquire new software, the best way to ramp to productivity often involves a personal touch from resources who know the platform inside and out. This role’s main responsibility is to engage with customers to deliver outstanding enablement, implementation and optimization services for their ThousandEyes deployment.
You'll need to be a ThousandEyes product expert, with monitoring system expertise, and a solid foundation in core network architecture. You'll plan for and deliver on a wide range of engagement types, including project planning, implementation, and documentation of monitoring services, end-user training, and optimization. You'll need to be a generalist who's polished and easy to put in front of a wide variety of customer roles.
Requirements
A standout "customer first" attitude
Bachelor’s or advanced degree in a technical field, or equivalent working experience
At least 7-10 years working in a customer-facing role
Project management and consulting experience
Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/JNCP, etc. )
Experience with Cloud/SaaS software products is a plus
Experience maintaining or implementing LAN/WAN environments
Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs
Experience with at least 1 programming language (Java, Python, JavaScript, etc.)
Outstanding communication and problem-solving skills
Deep technical acumen
Enjoy a fast-paced, multifaceted environment
Able to prioritize and accomplish tasks in tight timeframes
Responsibilities
Guide customers on deploying and implementing the ThousandEyes product
Implement ThousandEyes in customer environments in an efficient and cost-effective manner
Engage with customers to deliver product implementation and integration services
Lead many projects concurrently understanding current and future action items
Delivery of training and industry best practice discussions
Build value-based relationships with customers, leading to referral and renewal
Leverage enterprise data analytics to track and report on customer engagement
Contribute to best practice creation and maintenance
Track and report on utilization and work performed
Special projects as assigned
Identification of potential product/services upsell or cross-sell opportunities
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Compensation Range
87,500-122,200
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
via Greenhouse
schedule_type: Full-time
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
What You’ll Do
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.
What We're Looking For
• 6+ years of software development experience
• Excited to grow your technical skills in an environment that thrives on innovation
• Comfortable working with newer technologies
• Expert level understanding of object oriented programming languages (Java, C++, etc)
• Familiar with, and a proponent of, test driven development
• Experience with SAML and SSO implementations is a plus
• Experience in an agile team focused on business value is a plus
• Experience with network protocols is a plus
• Strong Computer Science fundamentals
• Bachelor’s degree in Computer Science or similar
COMPENSATION RANGE
150900 USD - 222200 USD
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a... ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
What You’ll Do
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.
What We're Looking For
• 6+ years of software development experience
• Excited to grow your technical skills in an environment that thrives on innovation
• Comfortable working with newer technologies
• Expert level understanding of object oriented programming languages (Java, C++, etc)
• Familiar with, and a proponent of, test driven development
• Experience with SAML and SSO implementations is a plus
• Experience in an agile team focused on business value is a plus
• Experience with network protocols is a plus
• Strong Computer Science fundamentals
• Bachelor’s degree in Computer Science or similar
COMPENSATION RANGE
150900 USD - 222200 USD
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply Show more details...
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