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Thumbtack Jobs
Most recent job postings at thumbtack
via LinkedIn posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $600B+ industry — we must be doing something A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers
• Available nationwide in all 3,143 U.S. counties
• 75 million projects started on Thumbtack
• 4 million customers in the last 12 months
• Pros earn billions on our platform
• More than 9 million 5-star reviews for our stellar pros
• 1000+ employees and $3.2 billion valuation (June, 2021)

About The People Team

As a People team, our purpose is to drive the success of the business through the success of our people. Our ambition is to be known as the most impactful, innovative and effective People Team in Tech. We seek inspiration in our employee value proposition: Imagine what we’ll build together. We push the boundaries of what People Teams can achieve through bold ambition, innovation and creativity. We couple that innovative spirit with execution prowess and operational excellence in order to drive transformational change. Finally, we believe that because business and people outcomes are inextricably linked, leaders must be accountable to both. In other words, people outcomes must be Leader Led and People Team enabled. For every process, philosophy and program that we build, we hold all leaders accountable (including ourselves) and collaborate with them through deep partnerships across the business.

About The Role

As our Head of Diversity, Equity and Inclusion, you’ll be responsible for influencing leaders and executing on strategies to increase representation, drive high engagement, and grow our people. You will be a trusted partner that demonstrates the meaningful (and challenging) balance of being a business leader, a DEI leader, and a People leader all at once. You will inspect the foundation that exists – one that leans on a "leader-led" philosophy" – and unlock further growth by iterating, rebuilding, and accelerating progress towards where we want to be in the future. That is, to apply DEI expertise to our people and business processes, to create an inclusive environment where people from different backgrounds belong and succeed, and to build a diverse team that leverages our differences as people to help enable Thumbtack’s success as a business.

The DEI team is a part of the People Partnership & Development (PPD) team, which also includes HR Business Partners and Organizational Development. PPD is responsible for enabling Thumbtack to achieve its business goals by fostering high-performing, engaged, inclusive teams. Our team is considered a strategic partner to the business and the teams within PPD collaborate closely, including how we set roadmaps and how each team influences the processes and programs of the other teams. This role oversees the DEI team and reports to the Senior Director, People Partnership & Development, a member of the People Leadership Team, and is virtual-first, in line with our Future of Work vision.

Responsibilities
• Own, evolve and drive the implementation of Thumbtack’s DEI strategy, including how we embed and mature our DEI practices for everything that touches the employee lifecycle (e.g. recruiting, analytics, learning and development, performance management, recognition, succession)
• Create impact through DEI goal-setting and the strategic use of DEI data, improving our infrastructure for accountability and how we track progress towards goals
• Support and influence recruiting strategies and best practices including recruitment marketing, selection process, and employer brand initiatives, in partnership with our Recruiting team
• Build and lead engagement and development initiatives, in partnership with our Org Dev team
• Liaise with and integrate our vibrant Employee Resource Groups (ERGs) into our overall DEI strategy and goals
• Strategically select and oversee external partners to augment our DEI efforts, in addition to maintaining knowledge related to emerging policies and practices, to push our thinking and to help us drive change
• Manage a small team, allocating resources and priorities accordingly

What You'll Need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
• 12+ years of work experience, with experience touching DEI, HR, Recruiting or other people-related functions
• 3+ years of people management experience
• Passion for driving DEI work in a business context
• Experience translating vision and strategy into executable goals and driving your and adjacent teams to accomplish those goals
• Experience interpreting data and analytics to develop insights, tell stories, guide decisions, and measure impact
• Experience collaborating with leaders at all levels, including senior leadership, to effectively launch large, company-wide initiatives
• Experience managing change, including seeking to understand the nuances of an organization and building relationships to effectively address and change behavior

Bonus points if you have
• Experience operating with limited resources
• Experience operating in and adapting to a continuously changing environment

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here .

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $230,000 - $280,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $200,000 - $250,000 . Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Benefits & Perks
• Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Toronto, and Manila
• Stipends for remote work support, home office set-up and Thumbtack services
• Cell phone and WiFi reimbursements
• Subscriptions and Employee Assistance Program for mental health and well-being

Learn More About Us
• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com .

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/
Show more details...
via Triplebyte schedule_type: Full-timework_from_home: 1
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $500B industry — we must be doing something A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $500B industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
• *Thumbtack by the Numbers**

- Available nationwide in all 3,143 U.S. counties
- 70 million projects started on Thumbtack
- More than 4 million customers in the last 12 months
- Pros earn billions on our platform
- More than 8 million 5-star reviews for our stellar pros
- 1000+ employees and $3.2 billion valuation (June, 2021)

### **About the Analytics Team**

Thumbtack’s Analytics team is a tight-knit group charged with empowering Thumbtack to use data to guide decisions. We collaborate with teams across the company on a wide variety of impactful projects; everything from exploring click-level data on user experiences to evaluating the impact of a new business model on company performance. We focus on telling the story of our business in a way that inspires action.

### **About the Research Analytics Team**

Economists at Thumbtack sit within the Research Analytics team, a centralized group of Economists and Analysts that focuses on wide-ranging areas of our business from product strategy to communications. Our charter is to influence business decisions, enhance scientific rigor, and improve the operational efficiency of other analysts and data scientists at the company. We do this by creating new tools, methods, and insights using approaches from the frontier of Economics, and in a way that is easily accessible to wide ranging audiences. Past focus areas include experimentation, marketplace dynamics, pricing, platform economics, choice modeling, forecasting, market simulations, and much more.

### **About the Role**

The role of Lead Economist at Thumbtack is a unique opportunity to have autonomy and use your Economics training and expertise to shape the strategy and operation of a growing marketplace. As a Lead Economist, you will lead high-impact projects from end-to-end, including identifying important opportunities, collaborating with cross-functional teams, conducting rigorous economic analyses, and communicating results to stakeholders at all levels of the organization. In some cases your insights will shape product roadmaps, while in others you will build tools that are used by other analysts or by engineers in the product. As a senior member of the team, you will also contribute to our broader analytics team and scientific company culture by providing consulting and leading courses.

### **Responsibilities**

Lead Economists have a balanced mix of responsibilities including deep analytics, cross-functional collaboration, insights communication, and business acumen and strategic thinking:

- Identifies, scopes, and delivers projects on their own with high impact, leveraging the right resources
- Proactively coordinate and collaborate with cross-functional partners to maximize the impact of your work
- Clearly communicate insights and business implications to ranging audiences with the appropriate levels of complexity, using powerful ideas to shape team roadmaps
- Apply economic theory to provide insight and frameworks for how to think about important questions in simple and intuitive ways
- Apply advanced econometric methods that appropriately balance rigor with practical considerations (time to complete, marginal value of complexity, etc)
- Manage and prioritize simultaneous projects with competing demands, executing and delivering results within pre-committed timelines
- Lead courses on applied economics and mentor other analysts

### **Must-Have Qualifications**

_If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team._

- PhD in Economics or related field
- 3+ years of professional experience in economics, analytics, or data science (e.g. in tech, consulting, government, etc)
- Proficiency with the full empirical economics toolkit (methods for causal inference such as IV, panel data methods, discrete models, etc)
- Familiarity with and interest in economics concepts related to marketplaces (network effects, dynamic pricing, product differentiation, reputation systems, matching mechanisms, etc)
- Proficiency with R or Python, including strong data visualization skills
- Experience setting up, running, and analyzing experiments
- Exemplary analytical problem-solving skills, including strong business judgment and innovative solutions, and the ability to thrive in ambiguity

### **Nice-To-Have Qualifications**

- Professional experience working on a marketplace or platform product
- Experience with common ML methods, especially those with applications to economics (causal trees, lasso variable selection, etc)
- Running experiments in network or platform/market settings
- Academic research related to marketplaces
- Current or prior technical depth in data extraction and data infrastructure
- Experience with code management tooling such as Github
• *Benefits & Perks**

- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Stipends for remote work support, home office set-up and internet
- Subscriptions and Employee Assistance Program for mental health and well-being
- Cell Phone Reimbursement, Thumbtack services (North America only)

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at [https://www.thumbtack.com/privacy/](https://www.thumbtack.com/privacy/).

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).

##### \*Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years
Show more details...
via Triplebyte schedule_type: Full-timesalary: 150K–250K a yearwork_from_home: 1
## **About the Engineering Team** At Thumbtack, engineers at every level build products and systems that directly impact our customers and professionals. Our challenges span a wide variety of areas, ranging from building search and booking experiences to optimizing pricing systems, to building tools to help professionals grow their businesses. We believe in tackling these hard problems together... as a team, with strong values around collaboration, ## **About the Engineering Team**

At Thumbtack, engineers at every level build products and systems that directly impact our customers and professionals. Our challenges span a wide variety of areas, ranging from building search and booking experiences to optimizing pricing systems, to building tools to help professionals grow their businesses. We believe in tackling these hard problems together... as a team, with strong values around collaboration, ownership, and transparency. To read more about the hard problems that our team is taking on, visit our [engineering blog](https://www.thumbtack.com/engineering/).

## **About the Role**

As a Senior Software Engineer, you’ll focus on bringing the Thumbtack vision to life. You’ll collaborate with other engineers, designers and product managers to execute on a broad range of projects. This could include building new features to improve the experience of our users, architecting infrastructure to support a fast-growing user base, or optimizing our marketplace mechanics to make better matches between customers and professionals.

## **Responsibilities**

- Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
- Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work.
- Work collaboratively with cross-functional teams to plan and execute on engineering projects.

## **Must-Have Qualifications**
• *If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.**

- Minimum of 5+ years of industry experience in engineering.
- You’re fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we mainly use Go, Scala, Python, with Swift, Kotlin and Java for our mobile apps.
- You have solid experience building software on top of relational databases such as Postgres or MySQL.
- You know what it means to write high quality, maintainable, testable code, and you enjoy doing it.
- You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
- You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems.
- You love delivering value to your users and your teammates through your work.

## **Nice-to-Have Qualifications**

- You have experience building and maintaining reliable, performant distributed systems.
- You’ve owned and driven the development of complex projects or feature areas over the course of several months or years.
- You’ve used AWS and/or GCP and its suite of technologies such as DynamoDB, Elastic Beanstalk, etc.
- You’re familiar with the big data ecosystem (Hadoop/HDFS, Hive, Spark, etc).
- You’ve demonstrated your ability to thrive in a fast-paced startup environment.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.

#LI-Remote
• *Benefits & Perks **

- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Stipends for remote work support, home office set-up and Thumbtack services
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
- $1,800 Thumbtack Bucks to spend on platform services

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at [https://www.thumbtack.com/privacy/](https://www.thumbtack.com/privacy/).

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).

##### \*Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years
Show more details...
via Triplebyte schedule_type: Full-timework_from_home: 1
About the Role As a Senior Software Engineer focused on ML Infrastructure, you’ll focus on bringing the Thumbtack’s ML Infrastructure vision to life. You’ll collaborate with engineers, data scientists and product managers across engineering to refine and execute on our shared vision for feature engineering, model experimentation, model deployment and model monitoring. This could include... introducing the latest feature engineering & model building About the Role
As a Senior Software Engineer focused on ML Infrastructure, you’ll focus on bringing the Thumbtack’s ML Infrastructure vision to life. You’ll collaborate with engineers, data scientists and product managers across engineering to refine and execute on our shared vision for feature engineering, model experimentation, model deployment and model monitoring. This could include... introducing the latest feature engineering & model building frameworks, creating a standardized process for model deployment and monitoring, working with the data platform team on evolving feature storage, or working with data scientists on the productization of complex models.

Responsibilities:
Collaborate with engineers, data scientists, and product managers to identify shared ML infrastructure needs across areas like feature engineering, model experimentation, model inference & CI/CD, and model monitoring.
Centralize and standardize ML infrastructure & associated best practices for product teams across engineering.
When appropriate, experiment with and introduce next-generation ML infrastructure capabilities and frameworks so product teams can continue to harness the power of open source / vendor-driven advances in machine learning.
Drive projects to completion with a tenacious focus on the business impact of those projects.
Solve tough technical problems and stay up-to-date with the latest advances in this constantly evolving problem space.

Must-Have Qualifications
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

5+ years of industry experience in engineering.
2+ years of industry experience working on machine learning modeling or infrastructure.
You’re fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we use Go, Scala & Python.
You have experience building software on top of relational databases such as Postgres or MySQL.
You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems.
You love delivering value to your users and your teammates through your work.
Nice-to-Have Qualifications
You have experience building and evolving machine learning infrastructure.
You have worked with frameworks like Tensorflow, Scikit, Airflow, AWS SageMaker.
You have experience building and maintaining reliable, performant distributed systems.
You’re familiar working with major cloud providers and/or the big data ecosystem (Amazon Web Services, Google Cloud Platform, Hive, Spark, etc).
You’ve demonstrated your ability to thrive in a fast-paced startup environment.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.

Benefits & Perks
Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
20+ company-wide holidays including two week-long shutdowns
Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
Stipends for remote work support, home office set-up and Thumbtack services
Cell phone and WiFi reimbursements
Subscriptions and Employee Assistance Program for mental health and well-being

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review the information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy
Show more details...
via ZipRecruiter posted_at: 4 days agoschedule_type: Full-time
We are looking for a Thumbtack Expert to conceptualize and create engaging content for our freelancer community. If you love following trends and understand the type of content that drives engagement, you may be just the person we're looking for. The ideal candidate will be a creative thinker with a passion for entrepreneurship and independent working. Requirements... • You are aware of the trends in future of work, personal finance, and entrepreneurship • We are looking for a Thumbtack Expert to conceptualize and create engaging content for our freelancer community. If you love following trends and understand the type of content that drives engagement, you may be just the person we're looking for. The ideal candidate will be a creative thinker with a passion for entrepreneurship and independent working.

Requirements...
• You are aware of the trends in future of work, personal finance, and entrepreneurship
• Ability to follow trends and understand the type of content that drives engagement
• Have a passion for:
• Freelancing and Consulting - social media marketing, graphic design, and more
• Gig Economy - like DoorDash, Uber, or Lyft
• Creator Economy - YouTube, TikTok, or Instagram
• Online Business - including blogging, podcasting, and online courses
• E-Commerce - including Amazon, Shopify, and your own online store
• Reselling and Thrifting - including eBay, Etsy, Mercari, Poshmark, and others
• Self-Publishing - including Kindle Direct Publishing and Canva
• Local Services - including cleaning, knife sharpening, notary services, pet waste removal, and more
• A willingness to share know-how through video, livestreaming, and text content
• An abundance mindset
• An entrepreneurial spirit
• High level of initiative and positive approach

We are a community that values diversity.

Benefits

Why should you join Fud?
• Find a community of like minded hard working solopreneurs and entrepreneurs
• Choose your own schedule and work when you want
Show more details...
via Triplebyte schedule_type: Full-timesalary: 200K–300K a yearwork_from_home: 1
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $500B industry — we must be doing something A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $500B industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
• *Thumbtack by the Numbers**

- Available nationwide in all 3,143 U.S. counties
- 70 million projects started on Thumbtack
- More than 4 million customers in the last 12 months
- Pros earn billions on our platform
- More than 8 million 5-star reviews for our stellar pros
- 1000+ employees and $3.2 billion valuation (June, 2021)
• *About the Pro Acquisition Team**

The Pro Acquisition team is responsible for bringing more pros to Thumbtack. This team uses various product surfaces including the landing pages and the onboarding flow to optimize new pro sign up. We are the face of the company responsible for the first interactions a Pro has on Thumbtack and are responsible for making the first impressions. We help pros understand the value of Thumbtack, sign up, and help them become successful on Thumbtack. This team is critical to the company’s success and is responsible for keeping the supply of pros healthy. We do this in close partnership with Marketing and Sales, utilizing channels including inbound and outbound sales, organic results in search engines (SEO), search ads (SEM), social ads (e.g. Facebook), and native app installs.
• *About the Role**

Growth is the lifeblood of any startup, and in this role you will be leading the engineering team directly responsible for it. The team is highly interdisciplinary, encompassing engineers with a variety of skill sets including frontend engineering, native mobile, backend engineering and machine learning/optimization. In this role, you’ll not only partner with product, design and marketing leads to develop and execute on a growth strategy for Thumbtack, but also help build critical infrastructure and systems that power that growth and enable the team to move fast.

Responsibilities

- Build and grow an amazing engineering team with a strong culture of balancing excellence with moving fast. The team is currently ~7 engineers and growing quickly.
- Work with engineering leads within the team as well as cross functional leads (including product, marketing, analytics and design) to craft a compelling vision and long term strategy for growth.
- Set the team up for excellence in execution and anticipate and plan ahead for infrastructure the team needs to build for long term success. This infrastructure could be backend systems, machine learning models, frontend infrastructure for fantastic pagespeed, or experimental infrastructure to enable rapid testing and prototyping of onboarding flows within our native apps.
- Work closely with other engineering leaders to evolve and continually improve Thumbtack’s engineering culture in a high paced growth environment.
• *Must-Have Qualifications**

- Experience in an engineering management role.
- 5+ years experience building software at scale.
- Good knowledge of growth strategies and experience building and scaling growth teams.
- Strong leadership, communication, and organizational skills.
- Passion for leading teams, setting vision, and developing highly functioning organizations.
- Passionate about technology and not afraid to write code.
• *Nice-to-Have Qualifications**

- Experience at a growth-stage consumer tech company.
- Experience with a marketplace business.
- Experience in the Growth Marketing domain.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis
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via California Jobs - Tarta.ai🌴 posted_at: 15 days agoschedule_type: Full-time
A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes - knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $600B+ industry - we must be doing something A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes - knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $600B+ industry - we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.

Thumbtack by the Numbers
• Available nationwide in all 3,143 U.S. counties
• 75 million projects started on Thumbtack
• 4 million customers in the last 12 months
• Pros earn billions on our platform
• More than 9 million 5-star reviews for our stellar pros
• 1000+ employees and $3.2 billion valuation (June, 2021)

About the Growth Marketing Team

We're a team of digital marketers that create engaging campaigns across channels and we work closely with cross-functional partners (Brand, Product, Engineering, and Data Science) to drive growth on both sides of Thumbtack's marketplace. We are nimble and innovative and our team's mission is to help customers solve their home care needs by discovering and using Thumbtack's platform.

About the Role

As Thumbtack strives to build a branded destination for home management services, we need to meet new customers where they are. The Growth Marketing Manager, SEM will lead Thumbtack's efforts to capture customer demand for local services, while working with Analytics to calculate lifetime value and payback targets, partnering with Engineering to build data pipelines that support bid automation and new tools for ad creation at scale, and collaborating with the larger Growth Marketing team to build effective full-funnel marketing programs.

Responsibilities
• Contribute to improving Thumbtack's paid search strategy, identifying new opportunities for customer and pro growth
• Own the management and optimizations for the SEM and MAI programs across Google, Bing, and Apple Search Ads, adhering to KPIs
• Develop experimentation roadmap for ad copy, keywords, bidding, landing pages, etc.
• Partner with cross-functional data science, analytics, and engineering teams to build automation and scalable tools
• Own the tracking, attribution, and measurement of performance metrics (ROAS, incrementality, lift, etc.) using a combination of in-house and third-party data

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
• 3-5 years experience in paid digital advertising, at least 2+ years managing SEM specifically with a proven track record of improving and scaling multimillion ad programs with specific conversion volume and efficiency goals
• Demonstrated experience improving the performance of SEM campaigns through testing, optimization, automation, and creative
• Ability to manage relationships with a large portfolio of ad vendors and partners
• Ability to define and execute a 6-12 month roadmap with aggressive milestones
• Strong data analytics skills

Bonus points if you have
• Experience with Mobile App Install campaigns (Apple Search Ads and Google Universal App Campaigns)
• Experience with other digital marketing channels
• Experience in a high-growth tech company and/or two-sided marketplace app/company
• Ability to thrive in ambiguity combined with big-picture thinking and exceptional problem-solving skills

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here . #LI-Remote

Benefits & Perks
• Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Toronto, and Manila
• Stipends for remote work support, home office set-up and Thumbtack services
• Cell phone and WiFi reimbursements
• Subscriptions and Employee Assistance Program for mental health and well-being

Learn More About Us
• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com .

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/
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via Cturtle schedule_type: Full-time
About the job We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire... Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was once confusing and intimidating into About the job

We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire...

Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was once confusing and intimidating into something straightforward — and a lot less stressful.

At Thumbtack, we’re not just creating a new era of homeownership. We’re supporting local economies and building stronger communities. Each day, we connect local professionals across America with busy homeowners so they can grow their businesses.

Thumbtack is for everyone. Our customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply.

Our North Star is bright and our ambitions are big. We’ve been at this for over a decade, but the way we see it: we’re just getting started.

Thumbtack by the Numbers
• Available in all 3,143 U.S. counties.
• Nearly 4.5 million customers in the last 12 months
• Hundreds of thousands of local professionals on our platform
• 65 million projects started on Thumbtack
• Over 7.5 million 5-star reviews left for stellar pros

About The Refund Operations Team

We work to make sure every Thumbtack user is treated with fairness and consistency if something doesn’t go according to plan along their journey – we own everything from the refund and credit policy, to the operational procedure, to tracking changes in user sentiment, and measuring how these policies and outcomes impact the business. As part of the Experience Operations department, we work closely with many of our other experience teams, as well as Product Development, Data Science, Product Marketing, Legal, and Support Operations to continuously innovate and improve our refund operations system.

About The Role

As part of the Refund Operations team, you will build a deep understanding of our product and our users (both pros and customers), and then apply that knowledge to iterate and develop our policies and operational procedures across our properties and touchpoints. This will include creating net new policy and procedures for our new customer products and features, as well as working closely with product operations and quality assurance teams to integrate feedback and opportunities for improvement into the product to create fair, consistent product outcomes related to disputes.

Responsibilities
• Create and share a strong vision : You’ll contribute to the team as it creates and delivers on a vision for customer-facing products and features that drives fair and consistent refund policy and procedures, as well as reduces unnecessary inbound support contacts through clear and concise communication at the point of need – from our dispute channels to in-product links.
• Leverage product operations insights and quality assurance measures to accelerate and retain our best users : You’ll create net new assets and experiences that helps our especially invested customers improve their success on Thumbtack and grow their loyalty over time.
• Innovate : You’ll identify new and better ways to to educate pros and customers (especially members) at each stage of their journey by working with the digital education team as well as the product development and marketing teams, to deliver assets at the right times, in the best digital formats, using the optimal tools and standards.
• Move fast : You’ll maintain a pulse on user sentiment and key performance indicators, even as the product continually evolves, working with our insights and operations teams.
• Be data-centric : You’ll monitor and share out trends on comprehension and impact to help improve our products and services, including by user type and segment.
• Choose teamwork: As a leader, you’ll help foster an engaged team culture, with ambitious plans and ways of working consistent with our company values.

Must-Have Qualifications

If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
• Bachelor’s Degree in relevant field, or the equivalent, additional professional experience
• 3+ years of experience leading teams or projects in business operations, including evidence of managing standards and policies of the establishment
• Experience using data analytics to identify opportunities, size impact to the business, and track core KPIs related to team and/or business performance
• Excellent project management skills with proven versatility in helping teams produce standard operating procedures and policies for various business functions
• Ability to sift through complex or open databases and identify key questions, help create management dashboards, A/B test, set team goals, and ultimately measure and validate impact of initiatives
• Understanding of product development tools and technologies, especially scoping requirements and effective sizing used in prioritization with development teams
• Effective, collaborative leader, who can manage multiple projects and deadlines in a fast-paced, team environment, with high engagement and teamwork

Nice-to-Have Qualifications
• Advanced degree in a relevant discipline, or additional industry experience
• Experience implementing new market-facing products and services, identifying business opportunities for efficiency and quality, and maintaining system controls
• Relevant experience working with other marketplaces or in the home services industry

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries. We always prioritize the health and safety of our employees. Currently, participation in these events and Thumbtack library use are optional. Both require employees to be fully vaccinated.

More About Us

Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset.

Founded in 2008, Thumbtack is backed by over $500 million in funding from folks that include Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners, Baillie Gifford.
• See what it’s like to work here
• Meet the pros who inspire us
• Follow us on LinkedIn
• Discover our virtual first plan

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
• Currently, Thumbtackers can live anywhere in Ontario, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, IL, IN, KY, MD, MA, MI, MN, MO, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years
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via Triplebyte schedule_type: Full-timework_from_home: 1
We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire. Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was... once confusing and intimidating into something straightforward We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire.

Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was... once confusing and intimidating into something straightforward — and a lot less stressful.

At Thumbtack, we're not just creating a new era of homeownership. We’re supporting local economies and building stronger communities. Each day, we connect local professionals across America with busy homeowners so they can grow their businesses.

Thumbtack is for everyone. Our customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply.

Our North Star is bright and our ambitions are big. We’ve been at this for over a decade, but the way we see it: we’re just getting started.

Thumbtack by the Numbers
Available in all 3,143 U.S. counties.
Nearly 4.5 million customers in the last 12 months
Hundreds of thousands of local professionals on our platform
65 million projects started on Thumbtack
Over 7.5 million 5-star reviews left for stellar pros
About the Engineering Team
At Thumbtack, engineers at every level build products and systems that directly impact our customers and professionals. Our challenges span a wide variety of areas, ranging from building search and booking experiences, to optimizing pricing systems, to building tools to help professionals grow their businesses. We believe in tackling these hard problems together as a team, with strong values around collaboration, ownership and transparency. To read more about the hard problems that our team is taking on, visit our engineering blog.

About the Role
We are looking to build an amazing mobile experience for hundreds of thousands of users. Can you imagine what you might do if you could run your business from your phone? If you could hire a service provider at any time day or night with just a few taps? The sky's the limit. We develop much of our products mobile first and have seen this investment pay off incredibly. We’re looking for engineers excited to build a fantastic product.

Responsibilities
Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
Execute new ideas quickly and effectively in Android while also being a resource to other teams and engineers.
Willing, when necessary, to solve tough technical problems at any level of the stack, and be persistent in getting to the solution.
Work collaboratively with cross-functional teams such as Product and Design to plan and execute on engineering projects
Work on large projects and lead small teams of engineers
Must-Have Qualifications
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Minimum of 5 years of industry experience in engineering
Passionate Android engineer who is an expert in building, testing, releasing, and maintaining Android applications
History of shipping consumer focused apps that users love on the Play Store, you can show what you’ve owned
Excited by the potential of mobile technology to transform the lives of small businesses around the country
Nice-to-Have Qualifications
Experience with popular 3rd party libraries, frameworks, and services like RxJava, ButterKnife, AutoValue, Retrofit, Dagger, Crashlytics, and Amplitude, including when not to use one
Hands-on experience with Kotlin is a plus!
Strong eye for beautiful design and user experience
Familiarity with Material design principles and components
Great communicator; we find that people who are good writers tend to be great thinkers and great coders
You’re data-driven and dedicated to thorough testing to maintain high-quality software.
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries. We always prioritize the health and safety of our employees. Currently, participation in these events and Thumbtack library use are optional. Both require employees to be fully vaccinated.

#LI-Remote

More About Us
Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset.

Founded in 2008, Thumbtack is backed by over $500 million in funding from folks that include Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners, Baillie Gifford.

See what it’s like to work here
Meet the pros who inspire us
Follow us on LinkedIn
Discover our virtual first plan
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.
• Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years
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