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Related Questions
What is Ticketmaster’s refund policy?
Ticketmaster.co.uk's refund policy varies depending on the event, but in general, they offer refunds for cancelled, postponed, or rescheduled events. If an event is cancelled, you will receive a full refund, including any associated fees. If an event is rescheduled and you cannot attend, you may receive a refund for the face value of the ticket.
Can I change the delivery method of my tickets after I’ve already purchased them?
In most cases, you cannot change the delivery method of your tickets after you've already purchased them. However, if you contact Ticketmaster.co.uk's customer service team and explain the situation, they may be able to assist you and offer a solution.
What if I accidentally bought the wrong tickets?
If you accidentally bought the wrong tickets, you should contact Ticketmaster.co.uk's customer service team immediately so they can cancel the purchase and issue a refund. However, this may depend on the terms and conditions of the specific event.
What happens if my tickets don’t arrive in time for the event?
If your tickets don’t arrive in time for the event, you should contact Ticketmaster.co.uk's customer service team immediately so they can investigate the issue and provide a resolution. In some cases, they may arrange for replacement tickets or issue a refund.
How do I purchase tickets from Ticketmaster.co.uk?
To purchase tickets from Ticketmaster.co.uk, you need to visit the website and search for the event you are interested in attending. Once you find the event, you can select the number of tickets you want to purchase and checkout by providing your contact and payment details.
Can I print my tickets at home?
Yes, you can print your tickets at home if that option is available for the event. After purchasing your tickets, you will receive an email with instructions regarding how to print your tickets.
What is Ticketmaster.co.uk?
Ticketmaster.co.uk is an online platform that provides ticketing services for various events, including concerts, sports events, theatre performances, and others. It is the leading ticketing service provider in the UK and is trusted by millions of customers.
What forms of payment are accepted on Ticketmaster.co.uk?
Ticketmaster.co.uk accepts various forms of payment, including Visa, Mastercard, American Express, and PayPal. They also accept gift cards and voucher codes.
Is Ticketmaster.co.uk safe and secure?
Ticketmaster.co.uk takes the safety and security of its customers' information very seriously and uses industry standard security measures to protect their data. Additionally, their website is regularly scanned for vulnerabilities and they comply with strict industry standards for data protection.
Can I resell tickets I purchased from Ticketmaster.co.uk?
You are allowed to resell tickets you purchased from Ticketmaster.co.uk on their official resale platform, but you must adhere to the terms and conditions. In some cases, reselling tickets may not be permitted, so you must check the terms and conditions before attempting to resell your tickets.
Popular Questions
How do I access my Ticketmaster account?
You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com.
How do I get my Ticketmaster tickets on my phone?
Open your Ticketmaster App. Tap the menu icon on the top left of the screen and click “My Tickets.” Sign in and tap on your order. Click “View Barcode” to access your tickets. Present barcode to get scanned for entry and you're in!
Why can't I log into Ticketmaster?
Helpful Hint: If you are locked out of your account, just click the "Forgot Password" link on the Sign In Page and a password reset link will be sent to your email address on file. You can then click the link to create a new password, which will allow you to access your account.
Why can't I view my ticket barcode on Ticketmaster?
If you're using your mobile app, select “ticket details” to view your barcode number. Please Note: Barcodes may not be visible if there is ticket delivery delay or if you're viewing them through your digital wallet.
How do I speak to a real person at Ticketmaster?
Chat With Us Sign into your Ticketmaster account. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. We appreciate your patience and understanding during this unprecedented time.
Can you buy Ticketmaster tickets by phone?
National Ticketmaster Express number: 1-866-448-7849 Ticketmaster Express, Ticketmaster's national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 22 hours each day, 7 days a week!
How do I contact Ticketmaster for a refund?
Log into your account using this link: Go to my orders. On the “My Events” page, choose the order you need help with. Then click “See Details” to get to the “Event Details” page. Once you are there, click the 'Contact Us' button (bottom right of the page).
Are Ticketmaster tickets non-refundable?
Purchased tickets through Ticketmaster are non-refundable. This also applies when you have chosen Klarna as payment method. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. The service charge is not refundable.
Can I get a refund from Ticketmaster if I change my mind?
We now have a fan guarantee for our customers, where we can offer a 24-hour cooling off period. This means you can cancel and refund, or exchange your order if you change your mind within 24 hours of booking with us.
How long is refund for Ticketmaster?
How long does it take to get my refund after I've submitted my request? Timing may vary. We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.
How do I download Ticketmaster tickets to my phone?
Open your Ticketmaster App or visit Ticketmaster using your mobile internet. Login to your Ticketmaster account and locate the order with your ticket(s). Tap and show. Your phone will be scanned for entry and you're in!
Can I use Ticketmaster without the app?
If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. How to Access Your Ticket(s) using the Mobile Website: Open web browser app and go to ticketmaster.com. Tap the menu icon on the top left of your screen and click “My Tickets.”
Is Ticketmaster app or site better?
Buying Ticketmaster tickets on the app is the fastest way to buy tickets online. That's because by following some simple steps (provided by Ticketmaster) you can avoid having to enter the security code, which apparently checks if you are a human.
How do I get my tickets from Ticketmaster?
Tickets bought online at Ticketmaster.com will automatically appear in your account. Click "My Account" at the top right of any page on our site and sign in to view the tickets under "View All Orders." You can confirm your purchase along with delivery status, seat locations, total charges, and more!
What is the Taylor Swift Ticketmaster issue?
Ticketmaster had previously blamed presale problems for Swift's Eras tour, the pop superstar's first tour in five years, on unprecedented demand and an effort to keep out bots run by ticket scalpers.
Is Ticketmaster being investigated?
The Department of Justice is investigating Ticketmaster parent Live Nation, the company that sparked chaos and anger this week with its mishandling of ticket sales for Taylor Swift's upcoming "Eras" tour, two people familiar with the matter confirmed to CBS News.
How do I find my order on Ticketmaster?
Tickets bought online at Ticketmaster.com will automatically appear in your account. Click "My Account" at the top right of any page on our site and sign in to view the tickets under "View All Orders." You can confirm your purchase along with delivery status, seat locations, total charges, and more!
How do I get my tickets on my phone from Ticketmaster?
Open your Ticketmaster App. Tap the menu icon on the top left of the screen and click “My Tickets.” Sign in and tap on your order. Click “View Barcode” to access your tickets. Present barcode to get scanned for entry and you're in!
Why are my tickets not showing on Ticketmaster?
Make sure your ticket(s) are not HIDDEN. You can check this setting by going to the Ticket Item Detail page under the "Info Tab". Look for a checkbox that says "Hide Item" and make sure it's not checked, if you want the ticket to appear online.
How do I find my Ticketmaster confirmation number?
Title. Purchase Receipt / Order Confirmation Number. Your online ticket orders can be viewed in your My Account. If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. ... Purchase-Receipt-Order-Confirmation-Number.
How do I actually speak to someone at Ticketmaster?
Log into your account using this link: Go to my orders. On the “My Events” page, choose the order you need help with. Then click “See Details” to get to the “Event Details” page. Once you are there, click the 'Contact Us' button (bottom right of the page).
Does Ticketmaster work in UK?
Many customers like to book tickets for shows when they visit the UK and we process hundreds of orders for customers from outside the UK every week.
How do I contact Ticketmaster by phone UK?
If you have any questions about this process please log on to the Customer Service page on www.ticketmaster.co.uk or call us on 0333 321 9999.
How do I create a Ticketmaster account UK?
Download and open the Ticketmaster App. Tap My Account. Tap Sign In. Tap New to Ticketmaster? ... Enter your name, email address, phone number, password, zip/postal code, and country of residence. ... Select either Text or Call to get your One-Time Code. ... Enter your One-Time Code, and tap Continue.