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Most recent job postings at topconsumerreviews
via The Muse
posted_at: 13 days agoschedule_type: Full-time
OVERVIEW
Consumer Reports has a robust and rigorous national survey program that tracks American consumers’ attitudes, perceptions and behaviors over time. Our national surveys use gold standard research methodology to produce data that is representative of the US adult population...
In a typical year, CR invites roughly 4 million of our members to participate in our online
surveys, and gathers reliability and satisfaction data in up to 40 different
OVERVIEW
Consumer Reports has a robust and rigorous national survey program that tracks American consumers’ attitudes, perceptions and behaviors over time. Our national surveys use gold standard research methodology to produce data that is representative of the US adult population...
In a typical year, CR invites roughly 4 million of our members to participate in our online
surveys, and gathers reliability and satisfaction data in up to 40 different product and service categories.
As a Survey Researcher on the team you’ll report to the Associate Director, Research. You’ll collaborate with internal stakeholders on the development and execution of survey research projects and analyze findings which are then shared in our content, social media posts, and Advocacy work.
Under our CRFlex program, this is a hybrid position and is eligible for remote work up to 80% of the time. The successful candidate must reside within 75 miles of one of our main office locations (Yonkers, NY, Washington DC, Colchester CT). This position is not eloigible for sponsorship.
HOW YOU'LL MAKE AN IMPACT
Our survey program is committed to understanding and measuring the full range of experiences and issues faced by US consumers. We use those insights to inform our content and testing, shape advocacy efforts, and develop products and services that best meet the needs of today’s consumers.
In this position you will:
• Design multi-platform survey questions
• Clean survey data and perform statistical procedures using software packages (e.g., SAS) to develop ratings and calculate product reliability scores for a wide variety of consumer products and services
• Write reports of the survey results that provide a compelling and cohesive narrative paired with impactful graphic illustrations for editorial departments, advocacy group, data intelligence, and product testing departments
• Publish Survey ratings and product reliability scores on Consumerreports.org
• Review CR print and online publications, TV scripts, white papers, press releases, and other external-facing documents for accuracy and to ensure proper use of survey results
#LI-LG1
#LI-hybrid
ABOUT YOU
You’ll Be Highly Rated If:
• You have the education. You’re a graduate with a degree in social sciences. If you have a Phd, more points.
• You have the experience. Your experience includes proficiency in survey design with five or more years’ experience with quantitative research methodology in an academic or business setting.
• You love to analyze. You have worked with data-oriented computer software like SAS or R; are proficient in multivariate data analysis and know your way around a spreadsheet.
• You can approach a challenge from many perspectives, understanding the different quantitative and qualitative methodologies and when to use each.
• You can speak to what you’ve learned. Your secret sauce is providing detailed and high-level summaries of empirical findings to varied audiences (both technical and layman audiences).
You'll be one of our top picks if:
• You are tech savvy. You have experience using data visualization software and have a flexible mindset and ability to learn new software as business needs change
• You are driven by the details. You have the extraordinary ability to avoid and prevent errors when working with and reviewing quantitative and qualitative data
• You are analytical and employ creative and strategic thinking, with both first time and on-going projects Show more details...
Consumer Reports has a robust and rigorous national survey program that tracks American consumers’ attitudes, perceptions and behaviors over time. Our national surveys use gold standard research methodology to produce data that is representative of the US adult population...
In a typical year, CR invites roughly 4 million of our members to participate in our online
surveys, and gathers reliability and satisfaction data in up to 40 different product and service categories.
As a Survey Researcher on the team you’ll report to the Associate Director, Research. You’ll collaborate with internal stakeholders on the development and execution of survey research projects and analyze findings which are then shared in our content, social media posts, and Advocacy work.
Under our CRFlex program, this is a hybrid position and is eligible for remote work up to 80% of the time. The successful candidate must reside within 75 miles of one of our main office locations (Yonkers, NY, Washington DC, Colchester CT). This position is not eloigible for sponsorship.
HOW YOU'LL MAKE AN IMPACT
Our survey program is committed to understanding and measuring the full range of experiences and issues faced by US consumers. We use those insights to inform our content and testing, shape advocacy efforts, and develop products and services that best meet the needs of today’s consumers.
In this position you will:
• Design multi-platform survey questions
• Clean survey data and perform statistical procedures using software packages (e.g., SAS) to develop ratings and calculate product reliability scores for a wide variety of consumer products and services
• Write reports of the survey results that provide a compelling and cohesive narrative paired with impactful graphic illustrations for editorial departments, advocacy group, data intelligence, and product testing departments
• Publish Survey ratings and product reliability scores on Consumerreports.org
• Review CR print and online publications, TV scripts, white papers, press releases, and other external-facing documents for accuracy and to ensure proper use of survey results
#LI-LG1
#LI-hybrid
ABOUT YOU
You’ll Be Highly Rated If:
• You have the education. You’re a graduate with a degree in social sciences. If you have a Phd, more points.
• You have the experience. Your experience includes proficiency in survey design with five or more years’ experience with quantitative research methodology in an academic or business setting.
• You love to analyze. You have worked with data-oriented computer software like SAS or R; are proficient in multivariate data analysis and know your way around a spreadsheet.
• You can approach a challenge from many perspectives, understanding the different quantitative and qualitative methodologies and when to use each.
• You can speak to what you’ve learned. Your secret sauce is providing detailed and high-level summaries of empirical findings to varied audiences (both technical and layman audiences).
You'll be one of our top picks if:
• You are tech savvy. You have experience using data visualization software and have a flexible mindset and ability to learn new software as business needs change
• You are driven by the details. You have the extraordinary ability to avoid and prevent errors when working with and reviewing quantitative and qualitative data
• You are analytical and employ creative and strategic thinking, with both first time and on-going projects Show more details...
via The Muse
posted_at: 11 days agoschedule_type: Full-time
OVERVIEW
One of the world’s most influential mission-driven media organizations, Consumer Reports produces award-winning digital, print, and video content that guides readers through their shopping decisions and promotes a fairer, more transparent marketplace...
As a key member of our Home and Technology team, you will report on smartphones and other electronic devices, delivering product reviews, news stories, timely consumer service, and thoughtful
OVERVIEW
One of the world’s most influential mission-driven media organizations, Consumer Reports produces award-winning digital, print, and video content that guides readers through their shopping decisions and promotes a fairer, more transparent marketplace...
As a key member of our Home and Technology team, you will report on smartphones and other electronic devices, delivering product reviews, news stories, timely consumer service, and thoughtful journalism on issues from unfair pricing to safety hazards. You’ll report to the deputy technology editor and collaborate closely with our test engineers, market analysts, safety and design experts, survey department, video producers, and social media team. Your work will appear online and in print.
Under our CR Flex program, this is a hybrid position eligible for remote work up to 80 percent of the time. Candidates must reside within 75 miles of our Yonkers, NY, office.
This position is not eligible for sponsorship.
HOW YOU'LL MAKE AN IMPACT
How You'll Make an Impact:
Whether writing a review of Apple’s latest iPhones, evaluating digital notebooks, or offering advice on how to preserve family photos, you’ll combine technical insight, smart reporting, and an eagerness to collaborate with coworkers to generate attention-grabbing stories that further the organization's mission. You will also work with our video, social media, and communications teams to promote CR’s work and help us expand our audience.
ABOUT YOU
You’ll Be Highly Rated If:
• You have the background. You’ve earned a BS degree in journalism or some other discipline and have spent at least 5-years covering consumer technology and/or home products for a broad consumer audience.
• You take a consumer-first approach. You can convert technical insights and data into informative, well-written, easy-to-understand content.
• You are tech-savvy. You are knowledgeable and interested in consumer products, especially household electronic items from smartphones to printers.
• You are an idea generator. You have lots of original story ideas to pitch.
You'll Be One Of Our Top Picks If:
• You appreciate first-rate storytelling. You’re a versatile writer who can craft compelling display copy and collaborate with designers and photo editors on visual treatments across platforms.
• You are data-driven. You are adept at using SEO research, web metrics, and other market data to guide your work.
• You enjoy collaboration. You’re open to working alongside CR colleagues—editors, fact-checkers, testers, consumer advocates, layout designers, etc.—to create stories that genuinely impact consumers and the marketplace.
• You are comfortable in front of a microphone or camera. You welcome the opportunity to participate in video projects and represent CR in social media, podcast, and press appearances.
• You are a quick study. You can swiftly bring yourself up to speed on new product categories and topics of the day, adapting to new story formats and emerging newsroom tools. You like experimenting.
#LI-LG1
#LI-hybrid Show more details...
One of the world’s most influential mission-driven media organizations, Consumer Reports produces award-winning digital, print, and video content that guides readers through their shopping decisions and promotes a fairer, more transparent marketplace...
As a key member of our Home and Technology team, you will report on smartphones and other electronic devices, delivering product reviews, news stories, timely consumer service, and thoughtful journalism on issues from unfair pricing to safety hazards. You’ll report to the deputy technology editor and collaborate closely with our test engineers, market analysts, safety and design experts, survey department, video producers, and social media team. Your work will appear online and in print.
Under our CR Flex program, this is a hybrid position eligible for remote work up to 80 percent of the time. Candidates must reside within 75 miles of our Yonkers, NY, office.
This position is not eligible for sponsorship.
HOW YOU'LL MAKE AN IMPACT
How You'll Make an Impact:
Whether writing a review of Apple’s latest iPhones, evaluating digital notebooks, or offering advice on how to preserve family photos, you’ll combine technical insight, smart reporting, and an eagerness to collaborate with coworkers to generate attention-grabbing stories that further the organization's mission. You will also work with our video, social media, and communications teams to promote CR’s work and help us expand our audience.
ABOUT YOU
You’ll Be Highly Rated If:
• You have the background. You’ve earned a BS degree in journalism or some other discipline and have spent at least 5-years covering consumer technology and/or home products for a broad consumer audience.
• You take a consumer-first approach. You can convert technical insights and data into informative, well-written, easy-to-understand content.
• You are tech-savvy. You are knowledgeable and interested in consumer products, especially household electronic items from smartphones to printers.
• You are an idea generator. You have lots of original story ideas to pitch.
You'll Be One Of Our Top Picks If:
• You appreciate first-rate storytelling. You’re a versatile writer who can craft compelling display copy and collaborate with designers and photo editors on visual treatments across platforms.
• You are data-driven. You are adept at using SEO research, web metrics, and other market data to guide your work.
• You enjoy collaboration. You’re open to working alongside CR colleagues—editors, fact-checkers, testers, consumer advocates, layout designers, etc.—to create stories that genuinely impact consumers and the marketplace.
• You are comfortable in front of a microphone or camera. You welcome the opportunity to participate in video projects and represent CR in social media, podcast, and press appearances.
• You are a quick study. You can swiftly bring yourself up to speed on new product categories and topics of the day, adapting to new story formats and emerging newsroom tools. You like experimenting.
#LI-LG1
#LI-hybrid Show more details...
via ZipRecruiter
posted_at: 42 minutes agoschedule_type: Full-time
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.
Together, we share a common set of values rooted in
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.
Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career, a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
The Bank Compliance Department is charged with oversight and coordination of the Compliance program for the U.S. Banks (Morgan Stanley Bank, N.A. and Morgan Stanley Private Bank, National Association).
The candidate will join the department as a member of... the U.S. Banks Consumer Protection team and will primarily investigate and draft responses to oral and written customer complaints, draft regulatory filings related to consumer banking and lending complaints, and draft responses to regulatory inquiries stemming from customer complaints. This role will require in office attendance 3 days/week Primary Responsibilities: Independently investigate and draft responses to oral and written customer complaints Draft necessary regulatory filings related to U.S.
Banks consumer complaints Draft responses to regulatory inquiries stemming from customer complaints Ensure timely and accurate response to all regulatory and non-regulatory complaints related to the business. Assist in addressing customer complaints received from regulatory agencies and consumers. Current on regulatory environment and developments in consumer banking and lending requirements.
Perform other related duties as assigned and assisted in ad-hoc projects and initiatives as needed. Must have 7- 10 years of consumer compliance banking experience Bachelor's degree required Must have excellent written and verbal communication skills, attention to detail, strong time management skills Must be able to interact in a mature and professional manner with a variety of individuals Must have general knowledge of consumer banking regulations and the ability to research consumer complaint allegations Must exhibit excellent judgment, initiative, and adherence to deadlines Must have willingness to receive and apply feedback on work product from supervisor(s) Expected base pay rates for the role will be between 110000 and 190000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence.
Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet Show more details...
Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career, a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
The Bank Compliance Department is charged with oversight and coordination of the Compliance program for the U.S. Banks (Morgan Stanley Bank, N.A. and Morgan Stanley Private Bank, National Association).
The candidate will join the department as a member of... the U.S. Banks Consumer Protection team and will primarily investigate and draft responses to oral and written customer complaints, draft regulatory filings related to consumer banking and lending complaints, and draft responses to regulatory inquiries stemming from customer complaints. This role will require in office attendance 3 days/week Primary Responsibilities: Independently investigate and draft responses to oral and written customer complaints Draft necessary regulatory filings related to U.S.
Banks consumer complaints Draft responses to regulatory inquiries stemming from customer complaints Ensure timely and accurate response to all regulatory and non-regulatory complaints related to the business. Assist in addressing customer complaints received from regulatory agencies and consumers. Current on regulatory environment and developments in consumer banking and lending requirements.
Perform other related duties as assigned and assisted in ad-hoc projects and initiatives as needed. Must have 7- 10 years of consumer compliance banking experience Bachelor's degree required Must have excellent written and verbal communication skills, attention to detail, strong time management skills Must be able to interact in a mature and professional manner with a variety of individuals Must have general knowledge of consumer banking regulations and the ability to research consumer complaint allegations Must exhibit excellent judgment, initiative, and adherence to deadlines Must have willingness to receive and apply feedback on work product from supervisor(s) Expected base pay rates for the role will be between 110000 and 190000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence.
Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet Show more details...
via Talent.com
posted_at: 3 days agoschedule_type: Full-time
Director, Product Sustainability
Job Locations US-NY-Yonkers ID 5337 Category Research, Testing and Development...
OVERVIEW
We are looking for a Director, Product Sustainability that will be responsible for overseeing CR’s sustainability research and testing program of products, goods, and services within the Testing and Insights division.
They will provide direction, operational and technical leadership for the program, ensure the timely execution
Director, Product Sustainability
Job Locations US-NY-Yonkers ID 5337 Category Research, Testing and Development...
OVERVIEW
We are looking for a Director, Product Sustainability that will be responsible for overseeing CR’s sustainability research and testing program of products, goods, and services within the Testing and Insights division.
They will provide direction, operational and technical leadership for the program, ensure the timely execution of projects and that operational metrics / goals are achieved, deliver high quality results to drive consumer impact via content, policy and consumer engagement.
The successful incumbent will be responsible for the development of the scientific and engineering underpinnings of CR’s sustainability program, employ contemporary perspectives on sustainability within the marketplace (manufacture, distribution, consumption & use, recycling, end-of-life issues) to achieve a positive impact.
Under our CRFlex program, this is a hybrid position and is eligible for remote work up to 50%. The successful candidate must reside within 75 miles of one of our main office locations (Yonkers, NY, Washington DC, Colchester CT).
HOW YOU'LL MAKE AN IMPACT
How You'll Make an Impact :
Lead the assessment of products that promote positive sustainability characteristics (energy efficiency / consumption, recyclability, sustainable source materials, etc.
and how the ranking / scoring of those characteristics can be incorporated into the overall ratings of those products.
• Direct and oversee operational activities to ensure that research and testing in the product sustainability program is performed on schedule, according to procedures with quality and accuracy.
• Identify existing and emerging issue s in sustainability research / testing and help define what sustainability means for CR and for marketplace stakeholders (consumers, manufacturers, regulators, distributors, etc.
across different product categories.
• Work across teams to establish , reinforce, and adhere to consistent data analysis standards, adhering to CR’s commitment to rigor, objectivity, and quality
• Partner with internal stakeholders to establish an overarching testing organizational plan; Collaborate and work cross-functionally with Testing and Insights teams as well as with content, advocacy, legal and survey to ensure insights inform broader critical initiatives.
• Stay current on applicable codes & standards that
Last updated : 2023-09-08 Show more details...
Job Locations US-NY-Yonkers ID 5337 Category Research, Testing and Development...
OVERVIEW
We are looking for a Director, Product Sustainability that will be responsible for overseeing CR’s sustainability research and testing program of products, goods, and services within the Testing and Insights division.
They will provide direction, operational and technical leadership for the program, ensure the timely execution of projects and that operational metrics / goals are achieved, deliver high quality results to drive consumer impact via content, policy and consumer engagement.
The successful incumbent will be responsible for the development of the scientific and engineering underpinnings of CR’s sustainability program, employ contemporary perspectives on sustainability within the marketplace (manufacture, distribution, consumption & use, recycling, end-of-life issues) to achieve a positive impact.
Under our CRFlex program, this is a hybrid position and is eligible for remote work up to 50%. The successful candidate must reside within 75 miles of one of our main office locations (Yonkers, NY, Washington DC, Colchester CT).
HOW YOU'LL MAKE AN IMPACT
How You'll Make an Impact :
Lead the assessment of products that promote positive sustainability characteristics (energy efficiency / consumption, recyclability, sustainable source materials, etc.
and how the ranking / scoring of those characteristics can be incorporated into the overall ratings of those products.
• Direct and oversee operational activities to ensure that research and testing in the product sustainability program is performed on schedule, according to procedures with quality and accuracy.
• Identify existing and emerging issue s in sustainability research / testing and help define what sustainability means for CR and for marketplace stakeholders (consumers, manufacturers, regulators, distributors, etc.
across different product categories.
• Work across teams to establish , reinforce, and adhere to consistent data analysis standards, adhering to CR’s commitment to rigor, objectivity, and quality
• Partner with internal stakeholders to establish an overarching testing organizational plan; Collaborate and work cross-functionally with Testing and Insights teams as well as with content, advocacy, legal and survey to ensure insights inform broader critical initiatives.
• Stay current on applicable codes & standards that
Last updated : 2023-09-08 Show more details...
via ZipRecruiter
schedule_type: Full-time
OVERVIEW
CR is seeking a Research Engineer to develop new tools that grow consumers' power, privacy, and access to informed choices. You will roll up your sleeves to build prototypes, conduct technology assessments, and take ownership of other time-bound tasks to advance CR's overall innovation strategy. You will also have the opportunity to publish and contribute to open source projects, and... present in relevant publications and conferences to
OVERVIEW
CR is seeking a Research Engineer to develop new tools that grow consumers' power, privacy, and access to informed choices. You will roll up your sleeves to build prototypes, conduct technology assessments, and take ownership of other time-bound tasks to advance CR's overall innovation strategy. You will also have the opportunity to publish and contribute to open source projects, and... present in relevant publications and conferences to raise CR's profile as a technology leader.
This is a role on CR's Innovation Lab team. In this position, you'll be reporting to the Head of Experimental Engineering.
Under our CRFlex program, this position is eligible for Fully Remote status for candidates who live more than 75 miles from one of our main office locations (Yonkers, NY, Washington DC, Colchester, CT). Additionally, the successful candidate must reside in one of the following locations: Arizona, California, Connecticut, Illinois, Massachusetts, Michigan, New Hampshire, New York, Texas, Vermont, Washington D.C.
This position is not eligible for sponsorship
HOW YOU'LL MAKE AN IMPACT
As Research Engineer, you'll have an opportunity to work on some of the most pressing issues facing consumers today: How we find information. How we protect our personal data. How we get the fair treatment we deserve.
This is an opportunity to ship code that has a real impact on the marketplace and people's lives. You will help CR nurture new technologies and solutions that advance consumers' interests, and which can be scaled up by CR or like-minded partners. Some of your projects will inform future revenue-generating projects underwriting CR's non-profit mission; others will help us fail faster and smarter, with valuable learnings for our peers trying to build a better marketplace. All of your projects will be guided by the mission of making the marketplace better for everyone.
ABOUT YOU
You'll Be Highly Rated If:
• You have at least 5 years experience: doing creative engineering
• You're the swiss army knife of technology skills: you are fluent in common JavaScript and Python development frameworks-- both back-end (such as Django) and front-end (familiarity with at least one front-end framework, ideally React).
• You've demonstrated curiosity for solving challenging and non-straightforward engineering problems: this might be reflected in a prior research engineering position, contributions to open source projects, self-directed programming projects, or something you'll surprise us with.
• You're a strong generalist: You have a broad grasp of computer science and engineering fundamentals, but also deep expertise in at least one specific domain. You're excited about contributing your skills and creative problem solving to a small, fast-paced R&D team.
• You're curious and learn fast: You check Hacker News daily. You can quickly master new libraries and APIs. You're able to hold a conversation on breakthroughs or foundational papers in new domains like AI; you enjoy self-directed study to help advance our research frontiers.
• You're professional: You write clean, merge-friendly code, coherent docs, and good tests.
• You're curious and learn fast: You check Hacker News daily. You can quickly master new libraries and APIs. You're able to hold a conversation on breakthroughs or foundational papers in new fields of research like generative AI; you enjoy self-directed study to help advance our research frontiers.
• You take ownership: you can translate intent into discrete programming work units from planning through delivery - e.g., improving source layouts, implementing new features, fixing bugs, designing UIs, benchmarking and developing optimization strategies, etc.
You'll Be One Of Our Top Picks If:
• You've got a portfolio of interesting work on GitHub.
• You've got a track record of shipping in diverse institutional contexts: You've contributed creative engineering or technical perspectives to help achieve institutional objectives; you've shipped things that people want to use
• You have strong communication skills in both technology and strategy: Can you articulate the behavior of a nondeterministic bug and also articulate a vision for improving the Internet?
• You are familiar with basic DevOps tools and frameworks: such as Docker, Kubernetes, and AWS.
• You've developed at least a fascination and conceptual knowledge of application development using large language models: such as GPT-3.5/4, Claude, and Dolly; knowledge of embedding, fine-tuning, and other customization approaches to leverage models in custom applications.
#LI-RB33
#LI-hybrid
WHO WE AREConsumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone. Our mission starts with you. We offer medical benefits from that start on your first day as a CR employee that include behavioral health coverage and unlimited sick days. There's also generous family planning benefits and a generous 401K match. Learn more about how CR's advocates for strong benefits on behalf of their employees here: https://www.consumerreports.org/cro/careers/landing-page/index.htm FAIR PAY & A JUST WORKPLACEAt Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The target salary range for this position is $130k to $155k. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate's particular combination of knowledge, skills, competencies, and experience. Consumer Reports proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.Employment Type: OTHER Show more details...
CR is seeking a Research Engineer to develop new tools that grow consumers' power, privacy, and access to informed choices. You will roll up your sleeves to build prototypes, conduct technology assessments, and take ownership of other time-bound tasks to advance CR's overall innovation strategy. You will also have the opportunity to publish and contribute to open source projects, and... present in relevant publications and conferences to raise CR's profile as a technology leader.
This is a role on CR's Innovation Lab team. In this position, you'll be reporting to the Head of Experimental Engineering.
Under our CRFlex program, this position is eligible for Fully Remote status for candidates who live more than 75 miles from one of our main office locations (Yonkers, NY, Washington DC, Colchester, CT). Additionally, the successful candidate must reside in one of the following locations: Arizona, California, Connecticut, Illinois, Massachusetts, Michigan, New Hampshire, New York, Texas, Vermont, Washington D.C.
This position is not eligible for sponsorship
HOW YOU'LL MAKE AN IMPACT
As Research Engineer, you'll have an opportunity to work on some of the most pressing issues facing consumers today: How we find information. How we protect our personal data. How we get the fair treatment we deserve.
This is an opportunity to ship code that has a real impact on the marketplace and people's lives. You will help CR nurture new technologies and solutions that advance consumers' interests, and which can be scaled up by CR or like-minded partners. Some of your projects will inform future revenue-generating projects underwriting CR's non-profit mission; others will help us fail faster and smarter, with valuable learnings for our peers trying to build a better marketplace. All of your projects will be guided by the mission of making the marketplace better for everyone.
ABOUT YOU
You'll Be Highly Rated If:
• You have at least 5 years experience: doing creative engineering
• You're the swiss army knife of technology skills: you are fluent in common JavaScript and Python development frameworks-- both back-end (such as Django) and front-end (familiarity with at least one front-end framework, ideally React).
• You've demonstrated curiosity for solving challenging and non-straightforward engineering problems: this might be reflected in a prior research engineering position, contributions to open source projects, self-directed programming projects, or something you'll surprise us with.
• You're a strong generalist: You have a broad grasp of computer science and engineering fundamentals, but also deep expertise in at least one specific domain. You're excited about contributing your skills and creative problem solving to a small, fast-paced R&D team.
• You're curious and learn fast: You check Hacker News daily. You can quickly master new libraries and APIs. You're able to hold a conversation on breakthroughs or foundational papers in new domains like AI; you enjoy self-directed study to help advance our research frontiers.
• You're professional: You write clean, merge-friendly code, coherent docs, and good tests.
• You're curious and learn fast: You check Hacker News daily. You can quickly master new libraries and APIs. You're able to hold a conversation on breakthroughs or foundational papers in new fields of research like generative AI; you enjoy self-directed study to help advance our research frontiers.
• You take ownership: you can translate intent into discrete programming work units from planning through delivery - e.g., improving source layouts, implementing new features, fixing bugs, designing UIs, benchmarking and developing optimization strategies, etc.
You'll Be One Of Our Top Picks If:
• You've got a portfolio of interesting work on GitHub.
• You've got a track record of shipping in diverse institutional contexts: You've contributed creative engineering or technical perspectives to help achieve institutional objectives; you've shipped things that people want to use
• You have strong communication skills in both technology and strategy: Can you articulate the behavior of a nondeterministic bug and also articulate a vision for improving the Internet?
• You are familiar with basic DevOps tools and frameworks: such as Docker, Kubernetes, and AWS.
• You've developed at least a fascination and conceptual knowledge of application development using large language models: such as GPT-3.5/4, Claude, and Dolly; knowledge of embedding, fine-tuning, and other customization approaches to leverage models in custom applications.
#LI-RB33
#LI-hybrid
WHO WE AREConsumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone. Our mission starts with you. We offer medical benefits from that start on your first day as a CR employee that include behavioral health coverage and unlimited sick days. There's also generous family planning benefits and a generous 401K match. Learn more about how CR's advocates for strong benefits on behalf of their employees here: https://www.consumerreports.org/cro/careers/landing-page/index.htm FAIR PAY & A JUST WORKPLACEAt Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The target salary range for this position is $130k to $155k. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate's particular combination of knowledge, skills, competencies, and experience. Consumer Reports proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.Employment Type: OTHER Show more details...
via BeBee
posted_at: 6 days agoschedule_type: Contractor and Temp work
Consumer Complaints & Research Analyst (Contract)
Minneapolis, MN, United States (On-site...
Contract (12 months)
Published 5 months ago
CLOSED
UDDAP
Consumer Banking
consumer credit card
Pega
Title : Consumer Complaints & Research Analyst
Location :
Minneapolis, MN
Hillsboro, OR
Fort Mill, SC
Duration : 12 months
Benefits on offer for this contract position : Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
Participate
Consumer Complaints & Research Analyst (Contract)
Minneapolis, MN, United States (On-site...
Contract (12 months)
Published 5 months ago
CLOSED
UDDAP
Consumer Banking
consumer credit card
Pega
Title : Consumer Complaints & Research Analyst
Location :
Minneapolis, MN
Hillsboro, OR
Fort Mill, SC
Duration : 12 months
Benefits on offer for this contract position : Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives. Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics. Determine areas of strength or Business Execution opportunity within defined scope of work. Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations. Utilize independent judgment to guide moderate risk deliverables. Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business. Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business. Collaborate and consult with leaders and executive management. Provide work direction toless experiencedStrategy and Execution staff.
Responsibilities:
• Conducting research of closed customer complaints to determine whether the complaint is a result of a control gap within the organization
• Performing root-cause analysis to determine cause of complaint and if it is repeatable
• Pulling text analytics and reviewing analysis
• Work within SharePoint & (future state) PEGA to log justification reasons
• Creating PowerPoint presentations to present findings
• Writing executive summaries and narratives with strong details for results
Qualifications:
• Ability to perform Root Cause Analysis within regulatory environment (UDDAP, Reg P, etc.)
• Ability to perform research (identifying issues, investigations, problem solving, critical thinking, ability to make determinations.)
• Hands-on experience working with SharePoint
• Prior banking experience (checking, savings, wires, safety deposit boxes) (preferred)
• Prior credit card experience (preferred Show more details...
Minneapolis, MN, United States (On-site...
Contract (12 months)
Published 5 months ago
CLOSED
UDDAP
Consumer Banking
consumer credit card
Pega
Title : Consumer Complaints & Research Analyst
Location :
Minneapolis, MN
Hillsboro, OR
Fort Mill, SC
Duration : 12 months
Benefits on offer for this contract position : Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives. Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics. Determine areas of strength or Business Execution opportunity within defined scope of work. Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations. Utilize independent judgment to guide moderate risk deliverables. Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business. Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business. Collaborate and consult with leaders and executive management. Provide work direction toless experiencedStrategy and Execution staff.
Responsibilities:
• Conducting research of closed customer complaints to determine whether the complaint is a result of a control gap within the organization
• Performing root-cause analysis to determine cause of complaint and if it is repeatable
• Pulling text analytics and reviewing analysis
• Work within SharePoint & (future state) PEGA to log justification reasons
• Creating PowerPoint presentations to present findings
• Writing executive summaries and narratives with strong details for results
Qualifications:
• Ability to perform Root Cause Analysis within regulatory environment (UDDAP, Reg P, etc.)
• Ability to perform research (identifying issues, investigations, problem solving, critical thinking, ability to make determinations.)
• Hands-on experience working with SharePoint
• Prior banking experience (checking, savings, wires, safety deposit boxes) (preferred)
• Prior credit card experience (preferred Show more details...
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