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Related Questions
Does TransferWise offer customer support?
Answer: Yes, TransferWise offers customer support via phone and email. Customers can contact the TransferWise support team to get help with setting up their account, transferring money, or any other queries they may have. The support team is available 24/7 and they aim to respond to customer queries within 24 hours.
What is TransferWise?
Answer: TransferWise is a digital money transfer service that allows users to send money around the world quickly, easily and securely. It enables customers to transfer funds to over 70 countries and in over 40 different currencies. With TransferWise, users can get their hands on the real exchange rate, which is the same rate you’ll find on Google, and they don’t pay any hidden fees or markups. TransferWise also offers borderless bank accounts, which allow users to open a bank account in the UK, US, Europe, Australia, and New Zealand and hold multiple currencies within the same account.
How much does it cost to use TransferWise?
Answer: The cost of using TransferWise depends on the amount you’re sending and the currency you’re sending it in. TransferWise charges a flat fee of £1.50 for transfers up to £200, and a percentage fee of 0.35% for transfers over £200. For example, if you’re sending £1000, the fee would be £3.50. TransferWise also offers a currency conversion fee of 0.35% for transfers in different currencies.
How do I register for a TransferWise account?
Answer: Registering for a TransferWise account is easy. All you need to do is visit the TransferWise website and click the “Sign up” button. You’ll then be asked to provide some personal information, including your name, email address, and a phone number. Once you’ve completed the registration process, you’ll be able to start using TransferWise to send money.
Can I use TransferWise for recurring payments?
Answer: Yes, TransferWise supports recurring payments. With recurring payments, users can set up automatic transfers on a regular basis, such as weekly or monthly. This allows users to easily manage their finances and ensure they always have enough money to cover their bills. Recurring payments can be set up and managed via the TransferWise website or mobile app.
How long does it take for money to arrive when using TransferWise?
Answer: The time it takes for money to arrive when using TransferWise depends on the currencies you’re sending and receiving, and the transfer method you’ve chosen. When sending money to a bank account, transfers usually arrive within 1-2 business days. When sending money to a debit card, transfers usually arrive within 30 minutes.
Is there a TransferWise mobile app?
Answer: Yes, TransferWise has a mobile app available for both Android and iOS devices. The app allows users to easily and securely send money around the world. It also allows users to check their balance, view their transaction history, and set up notifications to stay up to date on their transfers.
Is TransferWise safe and secure?
Answer: Yes, TransferWise is a safe and secure way to send money. TransferWise is regulated by the Financial Conduct Authority (FCA) in the UK, and has a strict security protocol in place to ensure all customer data is secure. Additionally, TransferWise uses bank-level encryption to protect all payments and offers two-factor authentication to ensure that only authorized users can access their accounts.
How does TransferWise work?
Answer: TransferWise works by splitting the money you’re sending into two parts. The first part is sent to TransferWise’s local partner bank in the destination country and converted into the local currency. The second part is sent to the recipient’s bank account in the local currency. The two parts are then exchanged at the mid-market rate. TransferWise also provides an additional layer of security by verifying the recipient’s bank account details before each transfer.
What is a borderless bank account?
Answer: A borderless bank account is a bank account offered by TransferWise that allows users to open a bank account in the UK, US, Europe, Australia, or New Zealand and hold multiple currencies within the same account. With a borderless bank account, users can send and receive money in different currencies, spend money with a debit card, and receive local bank details for each country.