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TrueNAS
Truenas.com is the official website of TrueNAS, a leading storage technology company known for its innovative solutions designed to help businesses effectively manage their data storage needs. The website offers a range of products and services, including TrueNAS storage appliances, software-defined storage solutions, and data protection features. TrueNAS products are renowned for their reliability, scalability, and cost-effectiveness, making them a popular choice for businesses of all sizes. The website provides detailed information on all products and services, as well as case studies and customer testimonials to showcase the effectiveness of TrueNAS solutions.
TrueNAS comes in multiple flavors and protects data in different ways depending on your business needs. Additionally, we commit to delivering a quote within 30 minutes of our initial consultation.truenasreseller.comTrueNAS makes it easy for users and client devices to access shared data through virtually any sharing protocol and comes with world class technical support.
The web interface supports storage pool configuration, user management, sharing configuration and system maintenance. This image is configured using a USB Flash /CD-ROM bootable installer. [16] [21]en.wikipedia.orgTrueNAS is managed through a comprehensive web interface that is supplemented by a minimal shell console that handles essential administrative functions.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityLittleton, Colorado
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Latitude\Longitude39.6219 / -105.086 Google Map
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Traffic rank#57,584 Site Rank
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Site age13 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Developer(s)iXsystems
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Stable release13.0-U4 / March 3, 2023
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Repositorygithub.com/truenas
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Operating systemFreeBSD
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Platformx86-64,(v9.2.1.9 was the last release that supported,32-bit,.)
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TypeComputer storage
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LicenseBSD license
Traffic rank
#57,584
#57,584
Site age
13 yrs
13 yrs
Location
United States
United States
Popular Questions for TrueNAS
Newest job postings for TrueNAS
via ZipRecruiter
schedule_type: Full-time
Description
• Answering incoming questions through our various support channels, providing business and product knowledge
• Triage, routing, escalation of customer engagements to the appropriate staff or teams...
• Generating new service cases for customers or providing updates on existing cases
• Providing basic product knowledge to customers
• Assisting customers with product configuration and maintenance per their SLA
• Reviewing/Summarizing
Description
• Answering incoming questions through our various support channels, providing business and product knowledge
• Triage, routing, escalation of customer engagements to the appropriate staff or teams...
• Generating new service cases for customers or providing updates on existing cases
• Providing basic product knowledge to customers
• Assisting customers with product configuration and maintenance per their SLA
• Reviewing/Summarizing failures, errors, and/or changes found within our storage platform's debugs to move tickets toward resolution and/or escalation
• Identifying failed components and submitting RMA requests for parts or assemblies, and remotely assisting customers with replacements
• Providing System Verification and/or Health Check Reviews for support renewals or upon customer request
• Auditing config docs, configuration of in house TrueNAS systems.
• Assisting customers with TrueNAS onsite configuration and/or product walk through
Requirements
• Ability and desire to quickly learn new technologies and products
• Experience working in a support organization dealing with enterprise customers
• Good written and verbal communication skills
• Ability to handle multiple priorities at once
• A strong focus on customer satisfaction
• Familiarity of enterprise storage concepts
• Comfortable working within multiple computer operating systems IE: (Windows, Mac, Linux)
• Experience using office suite software IE: (G-Suite, Microsoft Office, Libre Office, ETC)
• Administration experience for enterprise storage technologies along with configuring associated applications deployed across heterogeneous operating systems (Windows, Unix, Mac) environments
• Demonstrable troubleshooting and configuration competency in a wide variety of categories, including:
• Solid competency of: UNIX Linux, Windows, OS X, Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
• Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
• Familiarity with various terminal/shell environments such as Bourne/Bash, Powershell, csh, zsh
• Solid competency in :
• Type 1 and 2 hypervisors such as VMWare, Xen, Hyper-V
• The FreeBSD operating system
• The Linux operating system
• Directory services such as LDAP, NIS, AD
• Good understanding of Layer 2/3 network protocols and high availability concepts
• General understanding of disaster recovery concepts and their implementations
• Being able to work in a stationary position for a large portion of the day
• Being able to focus and engage in customer calls and internal meetings, without being distracted
• Must be able to communicate verbally and in writing
• Working onsite in the iXsystems Maryville Tennessee, or San Jose California Offices
• May occasionally need to lift and carry up to 20 pounds.
Base Pay Range
• The base pay range of this position is $20.00 USD to $65.00 USD Hourly. Additional compensation through the Incentive Bonus Program is available for this position.
Please keep in mind that this range represents the pay range for positions in the job category within which this position falls. The actual offer will take into account a wide range of factors, including location, education, and prior experience Show more details...
• Answering incoming questions through our various support channels, providing business and product knowledge
• Triage, routing, escalation of customer engagements to the appropriate staff or teams...
• Generating new service cases for customers or providing updates on existing cases
• Providing basic product knowledge to customers
• Assisting customers with product configuration and maintenance per their SLA
• Reviewing/Summarizing failures, errors, and/or changes found within our storage platform's debugs to move tickets toward resolution and/or escalation
• Identifying failed components and submitting RMA requests for parts or assemblies, and remotely assisting customers with replacements
• Providing System Verification and/or Health Check Reviews for support renewals or upon customer request
• Auditing config docs, configuration of in house TrueNAS systems.
• Assisting customers with TrueNAS onsite configuration and/or product walk through
Requirements
• Ability and desire to quickly learn new technologies and products
• Experience working in a support organization dealing with enterprise customers
• Good written and verbal communication skills
• Ability to handle multiple priorities at once
• A strong focus on customer satisfaction
• Familiarity of enterprise storage concepts
• Comfortable working within multiple computer operating systems IE: (Windows, Mac, Linux)
• Experience using office suite software IE: (G-Suite, Microsoft Office, Libre Office, ETC)
• Administration experience for enterprise storage technologies along with configuring associated applications deployed across heterogeneous operating systems (Windows, Unix, Mac) environments
• Demonstrable troubleshooting and configuration competency in a wide variety of categories, including:
• Solid competency of: UNIX Linux, Windows, OS X, Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
• Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
• Familiarity with various terminal/shell environments such as Bourne/Bash, Powershell, csh, zsh
• Solid competency in :
• Type 1 and 2 hypervisors such as VMWare, Xen, Hyper-V
• The FreeBSD operating system
• The Linux operating system
• Directory services such as LDAP, NIS, AD
• Good understanding of Layer 2/3 network protocols and high availability concepts
• General understanding of disaster recovery concepts and their implementations
• Being able to work in a stationary position for a large portion of the day
• Being able to focus and engage in customer calls and internal meetings, without being distracted
• Must be able to communicate verbally and in writing
• Working onsite in the iXsystems Maryville Tennessee, or San Jose California Offices
• May occasionally need to lift and carry up to 20 pounds.
Base Pay Range
• The base pay range of this position is $20.00 USD to $65.00 USD Hourly. Additional compensation through the Incentive Bonus Program is available for this position.
Please keep in mind that this range represents the pay range for positions in the job category within which this position falls. The actual offer will take into account a wide range of factors, including location, education, and prior experience Show more details...
via Paylocity
schedule_type: Full-time
Description
Looking for a job with an exciting new company that truly puts people before profit? Look no further! iXsystems is a bootstrapped, Silicon Valley company that builds free Open Source software and is expanding its presence in Maryville, Tennessee. We make work fun with things like company team-building events, complimentary food and drinks in the lounge, and a laid-back and flexible... atmosphere that allows creativity to thrive. We are
Description
Looking for a job with an exciting new company that truly puts people before profit? Look no further! iXsystems is a bootstrapped, Silicon Valley company that builds free Open Source software and is expanding its presence in Maryville, Tennessee. We make work fun with things like company team-building events, complimentary food and drinks in the lounge, and a laid-back and flexible... atmosphere that allows creativity to thrive. We are big on promoting from within and opportunities to move up in the company are everywhere for high-performers that want to take their careers to the next level.
Growing company with exciting next-generation storage products is looking for a Test Automation Engineer to join our test group. You will deliver great quality automated software tests and contribute to release engineering overall. Our team is looking to constantly improve the customer experience.
Duties and Responsibilities:
• Development, maintenance and execution of test automation, both Web UI and API test cases.
• Development and maintenance of CI pipelines in Jenkins.
• Execute and analyze results of automated security testing.
• Monitor and collaborate with developers to resolve automated testing failures.
• Work with test automation and release engineering team to release products.
Requirements
Required Skills/Abilities:
• Coding skills in JAVA, Groovy or Python.
• Experience with git or equivalent version control systems.
• Familiarity with JIRA or equivalent bug tracking tools.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills for developer, product manager, and user interactions.
• Self-motivated to research and create high-quality written procedures.
• Motivated to learn new skills and grow existing skills.
• Experience with NAS, TrueNAS, and OpenZFS is also a plus.
Education and Experience:
• Bachelor’s degree in Engineering or equivalent experience.
• At least 1 to 2 years of related test development experience is preferred
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work locally in Maryville Tennessee and also remote if requested.
• Must be able to occasionally lift up to 15 pounds.
Base Pay Range
• The base pay range of this position is $65,000 to $70,000 annually. Additional compensation through the Incentive Bonus Program is available for this position.
Please keep in mind that this range represents the pay range for positions in the job category within which this position falls. The actual offer will take into account a wide range of factors, including location, education, and prior experience.
So what are you waiting for? Let’s join forces and spread the word about Open Source software. Send us your resume and apply, and we’ll reach out to you so we can tell you more about the opportunities at iXsystems. We look forward to hearing from you Show more details...
Looking for a job with an exciting new company that truly puts people before profit? Look no further! iXsystems is a bootstrapped, Silicon Valley company that builds free Open Source software and is expanding its presence in Maryville, Tennessee. We make work fun with things like company team-building events, complimentary food and drinks in the lounge, and a laid-back and flexible... atmosphere that allows creativity to thrive. We are big on promoting from within and opportunities to move up in the company are everywhere for high-performers that want to take their careers to the next level.
Growing company with exciting next-generation storage products is looking for a Test Automation Engineer to join our test group. You will deliver great quality automated software tests and contribute to release engineering overall. Our team is looking to constantly improve the customer experience.
Duties and Responsibilities:
• Development, maintenance and execution of test automation, both Web UI and API test cases.
• Development and maintenance of CI pipelines in Jenkins.
• Execute and analyze results of automated security testing.
• Monitor and collaborate with developers to resolve automated testing failures.
• Work with test automation and release engineering team to release products.
Requirements
Required Skills/Abilities:
• Coding skills in JAVA, Groovy or Python.
• Experience with git or equivalent version control systems.
• Familiarity with JIRA or equivalent bug tracking tools.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills for developer, product manager, and user interactions.
• Self-motivated to research and create high-quality written procedures.
• Motivated to learn new skills and grow existing skills.
• Experience with NAS, TrueNAS, and OpenZFS is also a plus.
Education and Experience:
• Bachelor’s degree in Engineering or equivalent experience.
• At least 1 to 2 years of related test development experience is preferred
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work locally in Maryville Tennessee and also remote if requested.
• Must be able to occasionally lift up to 15 pounds.
Base Pay Range
• The base pay range of this position is $65,000 to $70,000 annually. Additional compensation through the Incentive Bonus Program is available for this position.
Please keep in mind that this range represents the pay range for positions in the job category within which this position falls. The actual offer will take into account a wide range of factors, including location, education, and prior experience.
So what are you waiting for? Let’s join forces and spread the word about Open Source software. Send us your resume and apply, and we’ll reach out to you so we can tell you more about the opportunities at iXsystems. We look forward to hearing from you Show more details...
via Glassdoor
posted_at: 5 days agoschedule_type: Full-timesalary: 16–32 an hour
Description:
The iXsystems Support Team is committed to ensuring our customers are thrilled with their experience using iXsystems storage platforms and servers and consistently experience industry-leading customer service. Our team is highly trained to assist with our TrueNAS and server products, ensuring our customer’s various technical difficulties are solved while meeting or exceeding our... SLA.
The Customer Support Coordinator position is
Description:
The iXsystems Support Team is committed to ensuring our customers are thrilled with their experience using iXsystems storage platforms and servers and consistently experience industry-leading customer service. Our team is highly trained to assist with our TrueNAS and server products, ensuring our customer’s various technical difficulties are solved while meeting or exceeding our... SLA.
The Customer Support Coordinator position is a key role at iXsystems as you will be the first point of contact for customers reaching out with questions, concerns, and support requests. It is pivotal that we provide an excellent first impression by providing excellent customer service, ensuring our customer's issues are resolved as quickly and efficiently as possible.
Whether it is identifying customer issues and how to assist them most efficiently, scheduling follow-up, or passing the customer to another team member, we are always committed to assisting our customers to the best of our ability.
Responsibilities
• Triage incoming customer calls, Emails, and Support Portal requests collect required customer case information, and document within Salesforce Service Cloud support case management system.
• Coordinate customer cases in accordance with their Service Level Agreement
• Coordinate scheduling of support requests and New Deployments of our product across multiple timezones
• Maintain awareness of department resources and availability to work with scheduling
• Assist in balancing caseload across a multi-tiered support team
• Execute standardized case workflow procedures
• Maintain communication with the support team and management
• Communicate and handoff sales inquiries to the appropriate account manager or sales staff
• Answering inbound calls as well as calling to schedule appointments
• Provide special instructions or shipping changes to our customers, Operations, or RMA department
• Assist in coordinating customer product exchanges or returns
• Document and handoff product feedback
• Other related support responsibilities as management may require
Requirements:
• Exemplary customer service skills
• Experience communicating and collaborating in a technical enterprise environment
• Familiarity with various office software applications for Spreadsheets, Documentation, and Presentations
• Business writing skills
• Strong critical thinking skills
• Strong verbal communication skills
• A focus on customer service and satisfaction
• The ability to self organize and prioritize tasks
• Reliable and Accountable
• Flexibility to quickly switch tasks throughout the day as issues arise
• Organizational skills
Additional Desired Qualifications:
• Minimum of Associate's college Degree in Administrative or Technology related areas, or equivalent job experience
• Experience Working in Enterprise Technical Support
• Experience working with Enterprise Storage Systems
• Experience with FreeNAS/TrueNAS
• Experience with Linux or other Unix based Operating systems
• Enterprise IT admin experience
Physical Requirements of the Job
• Being able to work in a stationary position for a large portion of the day
• Being able to focus and engage in customer calls and internal meetings, without being distracted
• Must be able to communicate verbally and in writing
• Working onsite in the iXsystems Maryville Tennessee, or San Jose California Offices
• May occasionally need to lift and carry up to 20 pounds.
Base Pay Range
• The base pay range of this position is $16.00 USD to $32.00 USD Hourly. Additional compensation through the Incentive Bonus Program is available for this position.
Please keep in mind that this range represents the pay range for positions in the job category within which this position falls. The actual offer will take into account a wide range of factors, including location, education, and prior experience Show more details...
The iXsystems Support Team is committed to ensuring our customers are thrilled with their experience using iXsystems storage platforms and servers and consistently experience industry-leading customer service. Our team is highly trained to assist with our TrueNAS and server products, ensuring our customer’s various technical difficulties are solved while meeting or exceeding our... SLA.
The Customer Support Coordinator position is a key role at iXsystems as you will be the first point of contact for customers reaching out with questions, concerns, and support requests. It is pivotal that we provide an excellent first impression by providing excellent customer service, ensuring our customer's issues are resolved as quickly and efficiently as possible.
Whether it is identifying customer issues and how to assist them most efficiently, scheduling follow-up, or passing the customer to another team member, we are always committed to assisting our customers to the best of our ability.
Responsibilities
• Triage incoming customer calls, Emails, and Support Portal requests collect required customer case information, and document within Salesforce Service Cloud support case management system.
• Coordinate customer cases in accordance with their Service Level Agreement
• Coordinate scheduling of support requests and New Deployments of our product across multiple timezones
• Maintain awareness of department resources and availability to work with scheduling
• Assist in balancing caseload across a multi-tiered support team
• Execute standardized case workflow procedures
• Maintain communication with the support team and management
• Communicate and handoff sales inquiries to the appropriate account manager or sales staff
• Answering inbound calls as well as calling to schedule appointments
• Provide special instructions or shipping changes to our customers, Operations, or RMA department
• Assist in coordinating customer product exchanges or returns
• Document and handoff product feedback
• Other related support responsibilities as management may require
Requirements:
• Exemplary customer service skills
• Experience communicating and collaborating in a technical enterprise environment
• Familiarity with various office software applications for Spreadsheets, Documentation, and Presentations
• Business writing skills
• Strong critical thinking skills
• Strong verbal communication skills
• A focus on customer service and satisfaction
• The ability to self organize and prioritize tasks
• Reliable and Accountable
• Flexibility to quickly switch tasks throughout the day as issues arise
• Organizational skills
Additional Desired Qualifications:
• Minimum of Associate's college Degree in Administrative or Technology related areas, or equivalent job experience
• Experience Working in Enterprise Technical Support
• Experience working with Enterprise Storage Systems
• Experience with FreeNAS/TrueNAS
• Experience with Linux or other Unix based Operating systems
• Enterprise IT admin experience
Physical Requirements of the Job
• Being able to work in a stationary position for a large portion of the day
• Being able to focus and engage in customer calls and internal meetings, without being distracted
• Must be able to communicate verbally and in writing
• Working onsite in the iXsystems Maryville Tennessee, or San Jose California Offices
• May occasionally need to lift and carry up to 20 pounds.
Base Pay Range
• The base pay range of this position is $16.00 USD to $32.00 USD Hourly. Additional compensation through the Incentive Bonus Program is available for this position.
Please keep in mind that this range represents the pay range for positions in the job category within which this position falls. The actual offer will take into account a wide range of factors, including location, education, and prior experience Show more details...
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