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Turnitin
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Turnitin.com is an online website that provides tools to help students, educators, and institutions to detect plagiarism and check papers for originality. It allows users to submit papers to the cloud-based service, which then compares it to over 30 billion webpages, 220 million student papers and 130 million articles from academic journals. It then highlights areas of concern that may be plagiarized and provides feedback on the paper. It provides plagiarism prevention and originality checking services to schools and universities worldwide. The website also offers additional services such as online grading, peer review, and online feedback.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#2,123 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Headquarters
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Created_by
Traffic rank
#2,123
#2,123
Site age
25 yrs
25 yrs
Location
United States
United States
Popular Questions for Turnitin
Newest job postings for Turnitin
via WJHL Jobs
posted_at: 2 days agoschedule_type: Full-time
Company Description
Turnitin is your partner in education with integrity. Turnitin's originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin's
Company Description
Turnitin is your partner in education with integrity. Turnitin's originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin's content databases - built over 20 years - provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
Turnitin is revolutionizing the experience of writing to learn. Turnitin's formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. Turnitin provides instructors with the tools to engage students in the writing process, provide personalized feedback, and assess student progress over time. Turnitin's applications are used by more than 33 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, California with international offices in the UK, the Netherlands, South Korea, and Australia.
You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.
We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and possess the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.
Full-time
Responsibilities:
• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.
Qualifications
Essential:
• Bachelor's degree or applicant with experience working in a customer support role
• Fluent spoken/written English
• Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure.
• Excellent computer skills.
• Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux).
• A good understanding of Microsoft Office products.
Desirable:
• Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L
• Broad understanding of web technologies and Software as a Service (SasS)
• Excellent planning and organizational skills.
• Ability to work with sensitive and confidential material and possess excellent judgment.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other's successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
Turnitin is your partner in education with integrity. Turnitin's originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin's content databases - built over 20 years - provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
Turnitin is revolutionizing the experience of writing to learn. Turnitin's formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. Turnitin provides instructors with the tools to engage students in the writing process, provide personalized feedback, and assess student progress over time. Turnitin's applications are used by more than 33 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, California with international offices in the UK, the Netherlands, South Korea, and Australia.
You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.
We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and possess the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.
Full-time
Responsibilities:
• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.
Qualifications
Essential:
• Bachelor's degree or applicant with experience working in a customer support role
• Fluent spoken/written English
• Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure.
• Excellent computer skills.
• Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux).
• A good understanding of Microsoft Office products.
Desirable:
• Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L
• Broad understanding of web technologies and Software as a Service (SasS)
• Excellent planning and organizational skills.
• Ability to work with sensitive and confidential material and possess excellent judgment.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other's successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
via Smart Recruiters Jobs
posted_at: 7 days agoschedule_type: Full-time
Company Description
Turnitin is your partner in education with integrity. Turnitin’s originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners.
Company Description
Turnitin is your partner in education with integrity. Turnitin’s originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin’s content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
The team assists the Tier 1 Support team by being a liaison between Support and Development and Product teams. These experts work closely with our Developers and Product teams to share information on bugs and discuss upcoming releases. This relationship allows for support to keep the Product and Development team informed about the customer impact of bugs or improvements to the service. Armed with this knowledge, the experts create internal support documentation to improve the global support team’s ability to support our customer base and act as an informal escalation point for any questions the wider support may have around our products. Tier 2&3 works to establish if reported bugs are reproducible and create detailed escalations for Development.
Key Responsibilities
● Provide world-class technical support via telephone, email and chat for ExamSoft and ProctorExam customers experiencing escalated technical issues
● Troubleshoot complex issues with use of remote support software
● Learn from customer interactions to help innovate customer experience improvements with better software and support tools
● Maintenance of customer support portal
● Identify early symptoms, patterns and solutions for upcoming technology challenges
● Triage bug fixes and support related issues to be communicated to Product Owners or Engineering teams
● Maintain list/information for security threats, bugs and enhancements
● Provide enterprise level support to strategic accounts to ensure successful support experience
● Communicate user challenges and software updates across multiple teams including the Development team for tracking resolution
● Assist with Quality Assurance beta testing ALL program components and installers as needed
● Assist with Quality Assurance in maintaining all program help files and documentation as needed
● Work LMS-Integrations cases
● Maintain consistent case quality, achieving agreed target for monthly reviews
● Sharing your expert area knowledge across the team through informal training and team meetings & stand-ups
● Own Knowledge Article creation and maintenance on expert areas
Personal Attributes
● Active Listening
● Collaboration
● Customer Orientation
● Problem Analysis
● Written Communication
● Integrity
● Verbal Communication
● Quality Focus
● Empathy
● Attention to Detail (narrow scope)
Qualifications
● Bachelor’s Degree in Computer
● 3+ years of Customer Support or Equivalent work experience
● Experience with software
● Strong working knowledge of applications or SAAS Windows and Mac OS
● Experience with LMS
● Experience working with bug ticketing software
● An understanding of multiple integration paths
● In depth knowledge of expert areas: how to configure an integration, awareness of features, bugs & known issues etc
● An understanding of Learning Management Systems and how they interact with our service
● Good technical writing skills, as you will sometimes need to communicate a case to technical teams outside of Technical Support
● Build relationships with internal Product Owners
● Provide 'White Glove' support for difficult cases/sensitive customers/at risk accounts
● Provide one-on-one coaching to peers who share the same expert area
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
Turnitin is your partner in education with integrity. Turnitin’s originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin’s content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
The team assists the Tier 1 Support team by being a liaison between Support and Development and Product teams. These experts work closely with our Developers and Product teams to share information on bugs and discuss upcoming releases. This relationship allows for support to keep the Product and Development team informed about the customer impact of bugs or improvements to the service. Armed with this knowledge, the experts create internal support documentation to improve the global support team’s ability to support our customer base and act as an informal escalation point for any questions the wider support may have around our products. Tier 2&3 works to establish if reported bugs are reproducible and create detailed escalations for Development.
Key Responsibilities
● Provide world-class technical support via telephone, email and chat for ExamSoft and ProctorExam customers experiencing escalated technical issues
● Troubleshoot complex issues with use of remote support software
● Learn from customer interactions to help innovate customer experience improvements with better software and support tools
● Maintenance of customer support portal
● Identify early symptoms, patterns and solutions for upcoming technology challenges
● Triage bug fixes and support related issues to be communicated to Product Owners or Engineering teams
● Maintain list/information for security threats, bugs and enhancements
● Provide enterprise level support to strategic accounts to ensure successful support experience
● Communicate user challenges and software updates across multiple teams including the Development team for tracking resolution
● Assist with Quality Assurance beta testing ALL program components and installers as needed
● Assist with Quality Assurance in maintaining all program help files and documentation as needed
● Work LMS-Integrations cases
● Maintain consistent case quality, achieving agreed target for monthly reviews
● Sharing your expert area knowledge across the team through informal training and team meetings & stand-ups
● Own Knowledge Article creation and maintenance on expert areas
Personal Attributes
● Active Listening
● Collaboration
● Customer Orientation
● Problem Analysis
● Written Communication
● Integrity
● Verbal Communication
● Quality Focus
● Empathy
● Attention to Detail (narrow scope)
Qualifications
● Bachelor’s Degree in Computer
● 3+ years of Customer Support or Equivalent work experience
● Experience with software
● Strong working knowledge of applications or SAAS Windows and Mac OS
● Experience with LMS
● Experience working with bug ticketing software
● An understanding of multiple integration paths
● In depth knowledge of expert areas: how to configure an integration, awareness of features, bugs & known issues etc
● An understanding of Learning Management Systems and how they interact with our service
● Good technical writing skills, as you will sometimes need to communicate a case to technical teams outside of Technical Support
● Build relationships with internal Product Owners
● Provide 'White Glove' support for difficult cases/sensitive customers/at risk accounts
● Provide one-on-one coaching to peers who share the same expert area
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
via Built In
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio,
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
Remote-First Philosophy
Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or the office is of little consequence.
Operating in over 140 countries around the world, it is fitting that one of our values is ‘Global Mindset’. This means that we respect local cultures, embrace diversity, and we respect personal choice. We know that 2% of our workforce favors being in the office full-time; 13% prefer to be in the office 3-4 days a week; 34% prefer 1-2 days a week in the office and 51% desire to be fully remote. This is why working remotely is our default. At the same time, we balance the needs and desires of some employees and have safely re-opened several of our offices to allow them to work there full or part-time.
At Turnitin, we are prepared for the future of work and that means reimagining how we collaborate, sync up across time zones and finding the best ways to support our team members to do their best work.
Our remote-first culture allows for every single employee to get the same access to learning and career opportunities, and it enables us to think differently about where and how we recruit talent of diverse and ethnic backgrounds.
Job Description
Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.
Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.
Responsibilities
• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
• Identify best practices to refine the company’s lead generation activities.
• Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the higher education market.
• Set up product demonstration meetings between (prospective) customers and sales account executives.
• Report to the sales manager with weekly, monthly, and quarterly results.
Qualifications
• Bachelor’s degree or at least 5 years of relevant work experience.
• 2-3 years of sales experience, with a history of exceeding lead generation targets.
• Flawless communication skills, both oral and written communication, and comfortable speaking in public.
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
• Have a strong work ethic and are eager to learn and make new connections with prospects.
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
• Proven creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization.
Preferred Qualifications
• Proficiency with SalesForce or other CRM is ideal.
• Prior experience as a sales development representative with a track record of achieving lead/sales quotas.
• Full proficiency in English and Spanish (required).
• Portuguese is a plus.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equality Statement
Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
Remote-First Philosophy
Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or the office is of little consequence.
Operating in over 140 countries around the world, it is fitting that one of our values is ‘Global Mindset’. This means that we respect local cultures, embrace diversity, and we respect personal choice. We know that 2% of our workforce favors being in the office full-time; 13% prefer to be in the office 3-4 days a week; 34% prefer 1-2 days a week in the office and 51% desire to be fully remote. This is why working remotely is our default. At the same time, we balance the needs and desires of some employees and have safely re-opened several of our offices to allow them to work there full or part-time.
At Turnitin, we are prepared for the future of work and that means reimagining how we collaborate, sync up across time zones and finding the best ways to support our team members to do their best work.
Our remote-first culture allows for every single employee to get the same access to learning and career opportunities, and it enables us to think differently about where and how we recruit talent of diverse and ethnic backgrounds.
Job Description
Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.
Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.
Responsibilities
• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
• Identify best practices to refine the company’s lead generation activities.
• Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the higher education market.
• Set up product demonstration meetings between (prospective) customers and sales account executives.
• Report to the sales manager with weekly, monthly, and quarterly results.
Qualifications
• Bachelor’s degree or at least 5 years of relevant work experience.
• 2-3 years of sales experience, with a history of exceeding lead generation targets.
• Flawless communication skills, both oral and written communication, and comfortable speaking in public.
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
• Have a strong work ethic and are eager to learn and make new connections with prospects.
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
• Proven creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization.
Preferred Qualifications
• Proficiency with SalesForce or other CRM is ideal.
• Prior experience as a sales development representative with a track record of achieving lead/sales quotas.
• Full proficiency in English and Spanish (required).
• Portuguese is a plus.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equality Statement
Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
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