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Most recent job postings at Turo
via Greenhouse
schedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
Turo is looking for a Senior Accountant to join our fast-growing team. You will be responsible for owning the USA general ledger activities including posting journal entries, reconciling
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
Turo is looking for a Senior Accountant to join our fast-growing team. You will be responsible for owning the USA general ledger activities including posting journal entries, reconciling accounts, and partnering with cross functional teams across the organization to support month end, quarter end and year-end close activities. You will report directly to the Accounting Manager where you will focus primarily on month end close activities while also supporting the accounting team with key initiatives to upgrade the efficiency of our close activities and improve the overall control environment.
This role is an amazing opportunity to develop your career in a world class organization working with smart, humble, and down to earth people. The ideal candidate will have experience with the month end close process, making process improvements, utilizing systems to achieve objectives and loves to learn in a fast-paced environment. Turo has ambitious growth plans and therefore we are looking for people who are eager to learn, adaptable and want to make an impact.
What you’ll do:
• Responsible for the USA general ledger which includes cash, prepaids, fixed assets, payroll, credit cards and allocations. You will be required to prepare journal entries and reconcile your assigned balance sheet accounts on a monthly basis.
• Partner with the Procurement and Accounts Payable teams to ensure invoice coding which affects key general ledger accounts are reviewed for accuracy in Coupa. Additionally, you will identify weaknesses and communicate feedback or process improvements where necessary.
• Develop new processes and look for opportunities to improve the speed, accuracy and efficiency of the month end close in your assigned sections. Additionally, look for opportunities to improve working schedules, reconciliations, and quality of documentation to support an efficient year-end audit.
• Participate in ensuring accurate and timely month end, quarter end and year-end accounting close activities, including being a key point of contact for provided-by-client annual audit requests.
• Support ad-hoc projects that improve key processes, such as integrating NetSuite to our banking platform for automated bank reconciliations.
• Support external audit requirements related to specific areas of responsibility.
Your Profile
• Bachelor’s degree in Accounting, Finance and/or Business
• Experience working with NetSuite, or another large-scale accounting system
• Experience working with Coupa is preferred
• Experience working in the tech industry in a fast-paced environment
• Must have experience posting journal entries, reconciling balance sheet accounts, making accruals, and building high quality working papers
• High attention to detail, critical thinking, problem solving and analytical skills. Ability to manage multiple priorities under tight deadlines
• Team player who works well with cross functional teams and external business partners. Confident communicator
• Comfortable navigating uncertainty. Embraces change and approaches work with a continuous improvement mindset
• Ability to work independently
• Curious; wants to learn; aspires to build and create processes in a fast-growing organization
• Prioritizes developing clean, accurate and auditable working papers
The San Francisco base salary target range for this full-time position is $128,000 - $156,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits Show more details...
About the team...
Turo is looking for a Senior Accountant to join our fast-growing team. You will be responsible for owning the USA general ledger activities including posting journal entries, reconciling accounts, and partnering with cross functional teams across the organization to support month end, quarter end and year-end close activities. You will report directly to the Accounting Manager where you will focus primarily on month end close activities while also supporting the accounting team with key initiatives to upgrade the efficiency of our close activities and improve the overall control environment.
This role is an amazing opportunity to develop your career in a world class organization working with smart, humble, and down to earth people. The ideal candidate will have experience with the month end close process, making process improvements, utilizing systems to achieve objectives and loves to learn in a fast-paced environment. Turo has ambitious growth plans and therefore we are looking for people who are eager to learn, adaptable and want to make an impact.
What you’ll do:
• Responsible for the USA general ledger which includes cash, prepaids, fixed assets, payroll, credit cards and allocations. You will be required to prepare journal entries and reconcile your assigned balance sheet accounts on a monthly basis.
• Partner with the Procurement and Accounts Payable teams to ensure invoice coding which affects key general ledger accounts are reviewed for accuracy in Coupa. Additionally, you will identify weaknesses and communicate feedback or process improvements where necessary.
• Develop new processes and look for opportunities to improve the speed, accuracy and efficiency of the month end close in your assigned sections. Additionally, look for opportunities to improve working schedules, reconciliations, and quality of documentation to support an efficient year-end audit.
• Participate in ensuring accurate and timely month end, quarter end and year-end accounting close activities, including being a key point of contact for provided-by-client annual audit requests.
• Support ad-hoc projects that improve key processes, such as integrating NetSuite to our banking platform for automated bank reconciliations.
• Support external audit requirements related to specific areas of responsibility.
Your Profile
• Bachelor’s degree in Accounting, Finance and/or Business
• Experience working with NetSuite, or another large-scale accounting system
• Experience working with Coupa is preferred
• Experience working in the tech industry in a fast-paced environment
• Must have experience posting journal entries, reconciling balance sheet accounts, making accruals, and building high quality working papers
• High attention to detail, critical thinking, problem solving and analytical skills. Ability to manage multiple priorities under tight deadlines
• Team player who works well with cross functional teams and external business partners. Confident communicator
• Comfortable navigating uncertainty. Embraces change and approaches work with a continuous improvement mindset
• Ability to work independently
• Curious; wants to learn; aspires to build and create processes in a fast-growing organization
• Prioritizes developing clean, accurate and auditable working papers
The San Francisco base salary target range for this full-time position is $128,000 - $156,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits Show more details...
via Greenhouse
posted_at: 4 days agoschedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
Turo’s mission is to put the world’s 1.5 billion+ vehicles to better use. To achieve our ambitious mission, we are looking for pioneering, mission-driven, and supportive Engineering
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
Turo’s mission is to put the world’s 1.5 billion+ vehicles to better use. To achieve our ambitious mission, we are looking for pioneering, mission-driven, and supportive Engineering Managers to lead our engineering efforts. Our engineering managers are people with varying technical backgrounds—some are more hands-on with technical details and actively code while others provide general technical direction and oversight.
The ML Engineering team works with the Platform team and the Data Science team to deploy machine learning models to production using a microservices architecture with high availability and scalability.
As engineering manager of the ML Engineering team, you’ll lead a team of talented software engineers working on unlocking the potential of our Data Science team, to build systems to rapidly test and rollout new versions of existing models or brand new models for new applications.
What you will do
• Collaborate extensively with Data Science and Platform to build tools and systems that support iterations on our existing models, and deployment of new models.
• Provide technical mentorship to your team as we balance between building sustainable, high-impact projects and shipping them quickly.
• Work with Data Science and Platform engineering to build a roadmap based upon key business metrics.
• Mentor and guide the professional and technical development of your team members.
• We help engineers with their career growth by assigning them to projects tailored to their skill levels, personalities, work styles, and professional goals.
• Build plans for prioritizing technical and resourcing challenges in your organization.
• Work closely with the Turo recruiting team to hire high potential candidates from diverse backgrounds.
Your profile
• 4+ years of management experience
• 6+ years of engineering experience in a platform team
• As a passionate and confident leader, you take pride and ownership in the work you and your team do.
• You have experience with architectural patterns and anti-patterns of large, high-scale consumer applications.
• You bias toward taking action, using the best available data to justify your actions and opinions, and make decisions that move the business forward.
• You can effectively hire, mentor, and develop career plans for engineers of all levels.
• You lead by example, holding yourself to the same standards you set for your team.
• You are a strong communicator: sharing knowledge upward, downward, and across the organization. You relish a regular cadence of one-on-one discussions with each team member.
• You have a proven understanding of business metrics and are able to suggest and scope product feature work to maximize the business impact.
• You enjoy solving complex problems and helping others meet their goals.
• Explaining complex technical concepts to designers, product managers, and engineers is no problem for you.
The SF base salary target range for this full-time position is $207,000-$252,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.
#LI-FZ1 Show more details...
About the team...
Turo’s mission is to put the world’s 1.5 billion+ vehicles to better use. To achieve our ambitious mission, we are looking for pioneering, mission-driven, and supportive Engineering Managers to lead our engineering efforts. Our engineering managers are people with varying technical backgrounds—some are more hands-on with technical details and actively code while others provide general technical direction and oversight.
The ML Engineering team works with the Platform team and the Data Science team to deploy machine learning models to production using a microservices architecture with high availability and scalability.
As engineering manager of the ML Engineering team, you’ll lead a team of talented software engineers working on unlocking the potential of our Data Science team, to build systems to rapidly test and rollout new versions of existing models or brand new models for new applications.
What you will do
• Collaborate extensively with Data Science and Platform to build tools and systems that support iterations on our existing models, and deployment of new models.
• Provide technical mentorship to your team as we balance between building sustainable, high-impact projects and shipping them quickly.
• Work with Data Science and Platform engineering to build a roadmap based upon key business metrics.
• Mentor and guide the professional and technical development of your team members.
• We help engineers with their career growth by assigning them to projects tailored to their skill levels, personalities, work styles, and professional goals.
• Build plans for prioritizing technical and resourcing challenges in your organization.
• Work closely with the Turo recruiting team to hire high potential candidates from diverse backgrounds.
Your profile
• 4+ years of management experience
• 6+ years of engineering experience in a platform team
• As a passionate and confident leader, you take pride and ownership in the work you and your team do.
• You have experience with architectural patterns and anti-patterns of large, high-scale consumer applications.
• You bias toward taking action, using the best available data to justify your actions and opinions, and make decisions that move the business forward.
• You can effectively hire, mentor, and develop career plans for engineers of all levels.
• You lead by example, holding yourself to the same standards you set for your team.
• You are a strong communicator: sharing knowledge upward, downward, and across the organization. You relish a regular cadence of one-on-one discussions with each team member.
• You have a proven understanding of business metrics and are able to suggest and scope product feature work to maximize the business impact.
• You enjoy solving complex problems and helping others meet their goals.
• Explaining complex technical concepts to designers, product managers, and engineers is no problem for you.
The SF base salary target range for this full-time position is $207,000-$252,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.
#LI-FZ1 Show more details...
via Getwork
posted_at: 23 hours agoschedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
We are looking for an entrepreneurial and customer-oriented Summer Student - Host Onboarding Specialist to join our growing team in Toronto on a 4 month contract.
Our Host Onboarding
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
We are looking for an entrepreneurial and customer-oriented Summer Student - Host Onboarding Specialist to join our growing team in Toronto on a 4 month contract.
Our Host Onboarding team is expanding to keep up with the demand for cars in the Turo marketplace. We're looking for a scrappy Summer Student - Host Onboarding Specialist to further accelerate our growth by growing our vehicle supply and fulfilling our mission to put the world's billion+ cars to better use.
You'll build our host community to broaden our selection of listings across the country. As an Host Onboarding Specialist, you'll help us develop and test different channels and types of messaging to drive more vehicle supply.
Got it? Perfect, we like you already. Let's talk about specifics.
What you will do
• Own the entire onboarding process in a high-velocity environment
• Educate new hosts on our platform and the benefits of car sharing
• Provide additional support to hosts through ongoing education
• Gather product/experience feedback and communicate findings to the relevant teams at Turo
• We're a small team in a dynamic startup environment; you may be called upon to support the Host Onboarding team in other capacities, such as supporting live events or partner meetings
Your profile
• Second or third-year university students from all academic backgrounds who are interested in gaining hands-on experience in host onboarding and a peer-to-peer car sharing marketplace, as well as developing their professional skills.
• Comfort with high call volume and multiple lines of communication
• Excellent follow-through, attention to detail, and minimal need for supervision
• Hyper organized: your Salesforce records will set the bar for everyone at the company
• Ability to multi-task and thrive in a dynamic startup environment; you'll have guidance when you need it, but you're also goal-oriented and can execute without close supervision
• Strong desire to expand and acquire new skills
• Positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to our mission
• Fluency in French is a plus, but not required
This is a fixed term contract; therefore, not all benefits may apply for this position.
LI-FZ1
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
About the team...
We are looking for an entrepreneurial and customer-oriented Summer Student - Host Onboarding Specialist to join our growing team in Toronto on a 4 month contract.
Our Host Onboarding team is expanding to keep up with the demand for cars in the Turo marketplace. We're looking for a scrappy Summer Student - Host Onboarding Specialist to further accelerate our growth by growing our vehicle supply and fulfilling our mission to put the world's billion+ cars to better use.
You'll build our host community to broaden our selection of listings across the country. As an Host Onboarding Specialist, you'll help us develop and test different channels and types of messaging to drive more vehicle supply.
Got it? Perfect, we like you already. Let's talk about specifics.
What you will do
• Own the entire onboarding process in a high-velocity environment
• Educate new hosts on our platform and the benefits of car sharing
• Provide additional support to hosts through ongoing education
• Gather product/experience feedback and communicate findings to the relevant teams at Turo
• We're a small team in a dynamic startup environment; you may be called upon to support the Host Onboarding team in other capacities, such as supporting live events or partner meetings
Your profile
• Second or third-year university students from all academic backgrounds who are interested in gaining hands-on experience in host onboarding and a peer-to-peer car sharing marketplace, as well as developing their professional skills.
• Comfort with high call volume and multiple lines of communication
• Excellent follow-through, attention to detail, and minimal need for supervision
• Hyper organized: your Salesforce records will set the bar for everyone at the company
• Ability to multi-task and thrive in a dynamic startup environment; you'll have guidance when you need it, but you're also goal-oriented and can execute without close supervision
• Strong desire to expand and acquire new skills
• Positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to our mission
• Fluency in French is a plus, but not required
This is a fixed term contract; therefore, not all benefits may apply for this position.
LI-FZ1
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
via LinkedIn
posted_at: 11 days agoschedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About The Team...
We are looking for a motivated, personable, and outgoing individual with excellent customer support and leadership experience to join our Executive Support Team in Phoenix. The ideal
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About The Team...
We are looking for a motivated, personable, and outgoing individual with excellent customer support and leadership experience to join our Executive Support Team in Phoenix. The ideal candidate is a master problem solver with an entrepreneurial spirit, innovative mindset, and a positive, can-do attitude. This is an exciting opportunity to take part in a high energy and fun work environment for a rapidly growing company with global ambitions.
What You Will Do
• Provide world class experiences for Turo’s hosts and guests through both written and verbal communication.
• Field a wide variety of cases/tickets related to billing, fees and fines, mechanical issues, damage, and reservation scheduling and more.
• Handle sensitive and stressful situations with grace while exemplifying Turo's values
• Communicate with internal Turo stakeholders of all levels on a regular basis.
• Ensure that Turo Hosts and Guests receive the highest quality of service and that all issues are resolved in the shortest possible time.
• Consistently contribute ideas to further improve the Hosts and Guests experience as well as continuously improve team processes.
• Utilize systems and tools such as Kustomer, Gmail, Google Docs, Google Sheets, and Excel.
• Quickly adjust to new processes and policies as the company continues to grow.
Your profile
• 3+ years of experience in a high level customer support environment; call center experience a plus!
• Availability on the weekends; 8 hour shift falling between the hours of 6 AM to 8 PM (MST).
• Top-notch oral and written communication skills with outstanding attention to detail.
• Experience using Zendesk, Kustomer or other customer service applications
• Ability to work independently with little or no supervision/direction and in a team environment.
• Great problem solving skills, analytical abilities and ability to multitask.
• BA / BS or equivalent preferred, but not required.
The Phoenix base pay for this full-time position is $22.81 per hour + equity + benefits. Our base pay is determined by role, level, and location. Your recruiter can share more about the specific compensation offered for this role during the hiring process.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
About The Team...
We are looking for a motivated, personable, and outgoing individual with excellent customer support and leadership experience to join our Executive Support Team in Phoenix. The ideal candidate is a master problem solver with an entrepreneurial spirit, innovative mindset, and a positive, can-do attitude. This is an exciting opportunity to take part in a high energy and fun work environment for a rapidly growing company with global ambitions.
What You Will Do
• Provide world class experiences for Turo’s hosts and guests through both written and verbal communication.
• Field a wide variety of cases/tickets related to billing, fees and fines, mechanical issues, damage, and reservation scheduling and more.
• Handle sensitive and stressful situations with grace while exemplifying Turo's values
• Communicate with internal Turo stakeholders of all levels on a regular basis.
• Ensure that Turo Hosts and Guests receive the highest quality of service and that all issues are resolved in the shortest possible time.
• Consistently contribute ideas to further improve the Hosts and Guests experience as well as continuously improve team processes.
• Utilize systems and tools such as Kustomer, Gmail, Google Docs, Google Sheets, and Excel.
• Quickly adjust to new processes and policies as the company continues to grow.
Your profile
• 3+ years of experience in a high level customer support environment; call center experience a plus!
• Availability on the weekends; 8 hour shift falling between the hours of 6 AM to 8 PM (MST).
• Top-notch oral and written communication skills with outstanding attention to detail.
• Experience using Zendesk, Kustomer or other customer service applications
• Ability to work independently with little or no supervision/direction and in a team environment.
• Great problem solving skills, analytical abilities and ability to multitask.
• BA / BS or equivalent preferred, but not required.
The Phoenix base pay for this full-time position is $22.81 per hour + equity + benefits. Our base pay is determined by role, level, and location. Your recruiter can share more about the specific compensation offered for this role during the hiring process.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
via ZipRecruiter
schedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
We are looking for customer obsessed Claims Advocates (Claims Associates) to join our team in Phoenix, Arizona. If you are a passionate and driven individual with prioritization
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
We are looking for customer obsessed Claims Advocates (Claims Associates) to join our team in Phoenix, Arizona. If you are a passionate and driven individual with prioritization and agility skills, then please read on and apply!
What you'll do:
• Deliver an empathetic, best-in-class claims experience to Turo hosts and guests
• Investigate and resolve assigned auto physical damage claims
• Resolve Turo claims with speed and accuracy and high commitment to quality
• Coordinate claims processing with Turo's third party vendors
• Actively contribute to continuous improvement in Turo's processes for claims handling, strive to make Turo's organization a leader in customer service and cost management
• Be an active contributor to Turo's claims department and a revolutionary culture pioneer
Your profile:
• Strong proficiency in customer-facing communication, multitasking, and strong time management skills
• Eagerness for success and growth
• Stellar customer centricity
• Demonstrate change management, negotiation and decision-making skills
• Ability to prioritize and organize daily tasks as assigned
• Excellent follow-through, attention to detail, and with minimal need for supervision
• Must be a team player, with positive attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission
• Proficiency with technology: macOS and Google Docs
• Reside in the Greater Phoenix area. We are currently in a Hybrid work environment.
Bonus if you have
• Experience in balancing solutions with multiple interested parties is valuable, as our two-sided marketplace counts owners, renters, third parties, and the company all as meaningful stakeholders
• Minimum of 1+ years experience in auto claims handling experience, preferably with a major auto insurance carrier or car rental company in a file ownership environment
• Total loss handling experience
• BA/BS or equivalent preferred. State licensing desirable
The Phoenix base salary target range for this full-time position is $48,000+ equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.
Schedule
We have hybrid schedules available from Monday to Friday between the hours of at 7:00 AM-6:00 PM
#LI-EG
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com .
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.co m , the App Store, and Google Play, and check out our blog, Field Note s .
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
About the team...
We are looking for customer obsessed Claims Advocates (Claims Associates) to join our team in Phoenix, Arizona. If you are a passionate and driven individual with prioritization and agility skills, then please read on and apply!
What you'll do:
• Deliver an empathetic, best-in-class claims experience to Turo hosts and guests
• Investigate and resolve assigned auto physical damage claims
• Resolve Turo claims with speed and accuracy and high commitment to quality
• Coordinate claims processing with Turo's third party vendors
• Actively contribute to continuous improvement in Turo's processes for claims handling, strive to make Turo's organization a leader in customer service and cost management
• Be an active contributor to Turo's claims department and a revolutionary culture pioneer
Your profile:
• Strong proficiency in customer-facing communication, multitasking, and strong time management skills
• Eagerness for success and growth
• Stellar customer centricity
• Demonstrate change management, negotiation and decision-making skills
• Ability to prioritize and organize daily tasks as assigned
• Excellent follow-through, attention to detail, and with minimal need for supervision
• Must be a team player, with positive attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission
• Proficiency with technology: macOS and Google Docs
• Reside in the Greater Phoenix area. We are currently in a Hybrid work environment.
Bonus if you have
• Experience in balancing solutions with multiple interested parties is valuable, as our two-sided marketplace counts owners, renters, third parties, and the company all as meaningful stakeholders
• Minimum of 1+ years experience in auto claims handling experience, preferably with a major auto insurance carrier or car rental company in a file ownership environment
• Total loss handling experience
• BA/BS or equivalent preferred. State licensing desirable
The Phoenix base salary target range for this full-time position is $48,000+ equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.
Schedule
We have hybrid schedules available from Monday to Friday between the hours of at 7:00 AM-6:00 PM
#LI-EG
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com .
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.co m , the App Store, and Google Play, and check out our blog, Field Note s .
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About The Team...
Turo is looking for an enthusiastic and pragmatic Claims Processor to join us as we expand our operations team in Phoenix! You will bridge the gap between Turo Support and Claims
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About The Team...
Turo is looking for an enthusiastic and pragmatic Claims Processor to join us as we expand our operations team in Phoenix! You will bridge the gap between Turo Support and Claims while supporting Claims Associates. This position requires someone who is comfortable with change, driven, and wants to learn everyday. You will be reporting to our Claims Processor Supervisor.
What You’ll Do
• You will provide claims support to internal and external customers.
• Provide exceptional customer service for Turo hosts, guests, external vendors, and Claims Associates.
• Support collections efforts, review eligibility for accounts and vehicles relative to claims.
• Assist Turo members in the resolve independently process.
• Contribute to internal process documents and help streamline workflows
Your profile
• Previous startup experience strongly preferred
• BS / BA or equivalent preferred or an Associate degree with 2+ years of work experience
• You are the go-to person to answer questions at your current job and are looking for a challenge and a change of pace.
• Attention to detail is crucial, we work in a marketplace supporting host and guests across three geographies.
• You can work in an ever-evolving environment while maintaining quality standards, meeting KPIs, and requiring minimal supervision.
• This position is for someone who thrives in a space that is not always black and white.
• You bring a positive attitude, high energy, strong work ethic, and commitment to the Turo values: efficient, supportive, pioneering, and down-to-earth.
• Strong proficiency with technology: Zendesk, CRM systems, Slack, Origami, and other systems.
The Phoenix base salary target range for this full-time position is $20.20/hr + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
About The Team...
Turo is looking for an enthusiastic and pragmatic Claims Processor to join us as we expand our operations team in Phoenix! You will bridge the gap between Turo Support and Claims while supporting Claims Associates. This position requires someone who is comfortable with change, driven, and wants to learn everyday. You will be reporting to our Claims Processor Supervisor.
What You’ll Do
• You will provide claims support to internal and external customers.
• Provide exceptional customer service for Turo hosts, guests, external vendors, and Claims Associates.
• Support collections efforts, review eligibility for accounts and vehicles relative to claims.
• Assist Turo members in the resolve independently process.
• Contribute to internal process documents and help streamline workflows
Your profile
• Previous startup experience strongly preferred
• BS / BA or equivalent preferred or an Associate degree with 2+ years of work experience
• You are the go-to person to answer questions at your current job and are looking for a challenge and a change of pace.
• Attention to detail is crucial, we work in a marketplace supporting host and guests across three geographies.
• You can work in an ever-evolving environment while maintaining quality standards, meeting KPIs, and requiring minimal supervision.
• This position is for someone who thrives in a space that is not always black and white.
• You bring a positive attitude, high energy, strong work ethic, and commitment to the Turo values: efficient, supportive, pioneering, and down-to-earth.
• Strong proficiency with technology: Zendesk, CRM systems, Slack, Origami, and other systems.
The Phoenix base salary target range for this full-time position is $20.20/hr + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
via Getwork
posted_at: 23 hours agoschedule_type: Full-time
Find your Drive chez Turo !
Qui sommes-nous ?
Chez Turo, les données sont notre carburant. Elles sont de plus en plus abondantes et précieuses, mais il s'agit d'une matière première. Exploitées par les data-analysts, les data-scientists et les data-engineers avec des méthodes d'apprentissage automatiques, elles propulsent Turo dans sa mission qui consiste à mieux utiliser les plus de 1,5 milliard de voitures dans le monde, à offrir une expérience
Find your Drive chez Turo !
Qui sommes-nous ?
Chez Turo, les données sont notre carburant. Elles sont de plus en plus abondantes et précieuses, mais il s'agit d'une matière première. Exploitées par les data-analysts, les data-scientists et les data-engineers avec des méthodes d'apprentissage automatiques, elles propulsent Turo dans sa mission qui consiste à mieux utiliser les plus de 1,5 milliard de voitures dans le monde, à offrir une expérience unique à nos clients en leur proposant la bonne voiture pour leur prochaine aventure parmi une sélection exceptionnellement diversifiée, tout en favorisant la sécurité sur notre plateforme.
En tant que membre de l'équipe analytics, vous aurez l'opportunité d'explorer et de comprendre comment des millions d'utilisateurs interagissent avec le marché de Turo, et d'utiliser les données pour résoudre des problèmes business stratégiques. Voici quelques exemples de projets sur lesquels vous travaillerez : comprendre comment les utilisateurs... interagissent avec notre plateforme, améliorer la fidélisation, identifier les leviers pour améliorer notre croissance, comprendre les interactions avec le service client, identifier et optimiser les paramètres favorisant la satisfaction, etc. Vous travaillerez en étroite collaboration avec les équipes produit et influencerez la Roadmap produit.
Ce que vous ferez
• Analyser des bases de données complexes et partager les enseignements à différents niveaux de l'entreprise.
• Effectuer des analyses exploratoires - pour identifier des axes d'amélioration produit et améliorer la connaissance du domaine et ainsi répondre à des problématiques Business.
• Présenter des analyses et des plans d'actions à tous les niveaux de l'entreprise et travailler avec les équipes produits pour analyser et itérer rapidement.
• Créer des dashboard et monitorer les KPI
• Travailler en partenariat avec les data-engineers pour améliorer l'infrastructure
• Soutenir des projets analytiques ad hoc basés sur les priorités stratégiques de Turo.
Votre profil
• Minimum 2 ans d'expérience dans un rôle de data-analyst
• Compétences en SQL et compréhension des bases de données relationnelles.
• Expérience avec un outil de visualisation de données (Tableau, Domo, Power BI).
• Vous faites preuve de curiosité intellectuelle, d'un souci du détail
• Bonne communication en français et en anglais : capacité à décomposer et à articuler des idées complexes
• S'épanouir dans un environnement collaboratif ; capacité à travailler de manière transversale et à tous les niveaux.
• Attitude positive, intégrité et engagement envers la mission de Turo.
• Détails du poste à pourvoir :
• Une première expérience avec Python, Git et AirFlow fortement recommandée
• Excellente maîtrise de l'anglais
• Travail sur site deux jours obligatoirement (lundis et mardis) / 1 jour de télétravail autorisé pendant la période d'essai (2 jours une fois période d'essai validée)
• Déplacements professionnels aux Etats-Unis
• Poste éligible aux personnes handicapées / en situation d'handicap
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
Qui sommes-nous ?
Chez Turo, les données sont notre carburant. Elles sont de plus en plus abondantes et précieuses, mais il s'agit d'une matière première. Exploitées par les data-analysts, les data-scientists et les data-engineers avec des méthodes d'apprentissage automatiques, elles propulsent Turo dans sa mission qui consiste à mieux utiliser les plus de 1,5 milliard de voitures dans le monde, à offrir une expérience unique à nos clients en leur proposant la bonne voiture pour leur prochaine aventure parmi une sélection exceptionnellement diversifiée, tout en favorisant la sécurité sur notre plateforme.
En tant que membre de l'équipe analytics, vous aurez l'opportunité d'explorer et de comprendre comment des millions d'utilisateurs interagissent avec le marché de Turo, et d'utiliser les données pour résoudre des problèmes business stratégiques. Voici quelques exemples de projets sur lesquels vous travaillerez : comprendre comment les utilisateurs... interagissent avec notre plateforme, améliorer la fidélisation, identifier les leviers pour améliorer notre croissance, comprendre les interactions avec le service client, identifier et optimiser les paramètres favorisant la satisfaction, etc. Vous travaillerez en étroite collaboration avec les équipes produit et influencerez la Roadmap produit.
Ce que vous ferez
• Analyser des bases de données complexes et partager les enseignements à différents niveaux de l'entreprise.
• Effectuer des analyses exploratoires - pour identifier des axes d'amélioration produit et améliorer la connaissance du domaine et ainsi répondre à des problématiques Business.
• Présenter des analyses et des plans d'actions à tous les niveaux de l'entreprise et travailler avec les équipes produits pour analyser et itérer rapidement.
• Créer des dashboard et monitorer les KPI
• Travailler en partenariat avec les data-engineers pour améliorer l'infrastructure
• Soutenir des projets analytiques ad hoc basés sur les priorités stratégiques de Turo.
Votre profil
• Minimum 2 ans d'expérience dans un rôle de data-analyst
• Compétences en SQL et compréhension des bases de données relationnelles.
• Expérience avec un outil de visualisation de données (Tableau, Domo, Power BI).
• Vous faites preuve de curiosité intellectuelle, d'un souci du détail
• Bonne communication en français et en anglais : capacité à décomposer et à articuler des idées complexes
• S'épanouir dans un environnement collaboratif ; capacité à travailler de manière transversale et à tous les niveaux.
• Attitude positive, intégrité et engagement envers la mission de Turo.
• Détails du poste à pourvoir :
• Une première expérience avec Python, Git et AirFlow fortement recommandée
• Excellente maîtrise de l'anglais
• Travail sur site deux jours obligatoirement (lundis et mardis) / 1 jour de télétravail autorisé pendant la période d'essai (2 jours une fois période d'essai validée)
• Déplacements professionnels aux Etats-Unis
• Poste éligible aux personnes handicapées / en situation d'handicap
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
via ZipRecruiter
schedule_type: Full-timesalary: 22.81 an hour
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
We are looking for a motivated, personable, and outgoing individual with excellent customer support and leadership experience to join our Executive Support Team in Phoenix. The ideal
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
We are looking for a motivated, personable, and outgoing individual with excellent customer support and leadership experience to join our Executive Support Team in Phoenix. The ideal candidate is a master problem solver with an entrepreneurial spirit, innovative mindset, and a positive, can-do attitude. This is an exciting opportunity to take part in a high energy and fun work environment for a rapidly growing company with global ambitions.
What you will do
• Provide world class experiences for Turo's hosts and guests through both written and verbal communication.
• Field a wide variety of cases/tickets related to billing, fees and fines, mechanical issues, damage, and reservation scheduling and more.
• Handle sensitive and stressful situations with grace while exemplifying Turo's values
• Communicate with internal Turo stakeholders of all levels on a regular basis.
• Ensure that Turo Hosts and Guests receive the highest quality of service and that all issues are resolved in the shortest possible time.
• Consistently contribute ideas to further improve the Hosts and Guests experience as well as continuously improve team processes.
• Utilize systems and tools such as Kustomer, Gmail, Google Docs, Google Sheets, and Excel.
• Quickly adjust to new processes and policies as the company continues to grow.
Your profile
• 3+ years of experience in a high level customer support environment; call center experience a plus!
• Availability on the weekends; 8 hour shift falling between the hours of 6 AM to 8 PM (MST).
• Top-notch oral and written communication skills with outstanding attention to detail.
• Experience using Zendesk, Kustomer or other customer service applications
• Ability to work independently with little or no supervision/direction and in a team environment.
• Great problem solving skills, analytical abilities and ability to multitask.
• BA / BS or equivalent preferred, but not required.
#LI-KC1
The Phoenix base pay for this full-time position is $22.81 per hour + equity + benefits. Our base pay is determined by role, level, and location. Your recruiter can share more about the specific compensation offered for this role during the hiring process.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com .
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.co m , the App Store, and Google Play, and check out our blog, Field Note s .
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
About the team...
We are looking for a motivated, personable, and outgoing individual with excellent customer support and leadership experience to join our Executive Support Team in Phoenix. The ideal candidate is a master problem solver with an entrepreneurial spirit, innovative mindset, and a positive, can-do attitude. This is an exciting opportunity to take part in a high energy and fun work environment for a rapidly growing company with global ambitions.
What you will do
• Provide world class experiences for Turo's hosts and guests through both written and verbal communication.
• Field a wide variety of cases/tickets related to billing, fees and fines, mechanical issues, damage, and reservation scheduling and more.
• Handle sensitive and stressful situations with grace while exemplifying Turo's values
• Communicate with internal Turo stakeholders of all levels on a regular basis.
• Ensure that Turo Hosts and Guests receive the highest quality of service and that all issues are resolved in the shortest possible time.
• Consistently contribute ideas to further improve the Hosts and Guests experience as well as continuously improve team processes.
• Utilize systems and tools such as Kustomer, Gmail, Google Docs, Google Sheets, and Excel.
• Quickly adjust to new processes and policies as the company continues to grow.
Your profile
• 3+ years of experience in a high level customer support environment; call center experience a plus!
• Availability on the weekends; 8 hour shift falling between the hours of 6 AM to 8 PM (MST).
• Top-notch oral and written communication skills with outstanding attention to detail.
• Experience using Zendesk, Kustomer or other customer service applications
• Ability to work independently with little or no supervision/direction and in a team environment.
• Great problem solving skills, analytical abilities and ability to multitask.
• BA / BS or equivalent preferred, but not required.
#LI-KC1
The Phoenix base pay for this full-time position is $22.81 per hour + equity + benefits. Our base pay is determined by role, level, and location. Your recruiter can share more about the specific compensation offered for this role during the hiring process.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com .
About Turo
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.co m , the App Store, and Google Play, and check out our blog, Field Note s .
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
via Greenhouse
schedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
Turo is looking for an Accounting Manager to join our fast-growing team to manage our financial reporting processes and help us develop efficient accounting flows. This role is
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About the team...
Turo is looking for an Accounting Manager to join our fast-growing team to manage our financial reporting processes and help us develop efficient accounting flows. This role is an integral part of the Finance Organization, ensuring we can provide timely and accurate financial statements to our management team, Board of Directors, and investors. You will be responsible for managing all areas relating to month-end close, year-end audit preparation, and financial reporting.
We are looking for someone who works well under tight financial reporting deadlines thanks to their excellent time management skills, process efficiencies, and ability to develop strong relationships across the company. Turo is a fast-growing pre-IPO company, so we need someone who is excited by change and thrives while wearing multiple hats. If you love to create order out of chaos, we want to speak with you. This is truly a place where you can grow and have a ton of impact.
What you’ll do:
• Manage the month, quarter, and year-end close procedures for the general ledger team, including review of journal entries, account reconciliations and analysis of results.
• Prepare journal entries and account reconciliations for more complex areas of accounting.
• Lead, mentor and provide support to a team of two senior accountants, one staff accountant, and oversee the global accounts payable team.
• Partner closely with external auditors and be the key point of contact for general ledger PBC requests, including pulling complex support, answering questions, assessing deficiencies, and leading process walk-throughs.
• Oversee the Accounts Payable team and ensure that the procure-to-pay process controls are being met, invoice coding is accurate, and working with the procurement manager and accounts payable supervisor to remediate any process gaps.
• Create operational and process efficiencies, including documentation of policies and procedures, to help the accounting team scale their operations and close the books more efficiently, while ensuring financial reporting accuracy and controls are maintained.
• Lead critical accounting software implementations to automate month end financial reporting close processes to close the books faster and more efficiently while also improving the quality, accuracy, and controls which integrate between our systems and accounting processes.
• Proactively identify issues and areas for improvement within the close process and implement process improvements. Be a key leader on the accounting team who partners cross-functionally to achieve objectives.
• Research technical accounting issues and perform analysis as needed working in tandem with the Director of Accounting and/or the Director of SEC Reporting Manager to implement new technical accounting standards.
• Other ad hoc projects as assigned by the Director, Accounting.
Your profile:
• Bachelor's Degree in Accounting, Finance and/or Business (Commerce)
• CPA strongly preferred
• 7+ years of relevant experience, with at least 3 years of Big 4 public accounting firm experience
• Experience with NetSuite or another large-scale accounting system
• Mix of start-up and public company experience preferred; IPO experience is a plus
• Strong understanding of US GAAP and internal controls
• Experience managing a team
• Strong Microsoft excel skills
• Must have strong written and oral communications skills
• Excellent organization skills and can handle multiple projects in a fast-paced, high growth environment. Comfortable navigating uncertainty; embraces change; and approaches work with a continuous improvement mindset
• Extremely detail oriented but possesses an understanding of the "big picture.” We are looking for someone who is a critical thinker and who likes to solve problems
• Disciplined self-starter and team player with the ability to work collaboratively with people at all levels of the organization
• Possesses passion, energy, and enthusiasm to drive results, action oriented
• Strong systems knowledge, including the ability to quickly learn new systems and can identify ways to automate processes
• Commitment to values of integrity, accountability, and transparency
• Must have the ability to approach problem solving proactively and creatively in order to execute multiple tasks and adhere to strict deadlines
#LI-LT
The San Francisco base salary target range for this full-time position is $138,000 - $168,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process Show more details...
About the team...
Turo is looking for an Accounting Manager to join our fast-growing team to manage our financial reporting processes and help us develop efficient accounting flows. This role is an integral part of the Finance Organization, ensuring we can provide timely and accurate financial statements to our management team, Board of Directors, and investors. You will be responsible for managing all areas relating to month-end close, year-end audit preparation, and financial reporting.
We are looking for someone who works well under tight financial reporting deadlines thanks to their excellent time management skills, process efficiencies, and ability to develop strong relationships across the company. Turo is a fast-growing pre-IPO company, so we need someone who is excited by change and thrives while wearing multiple hats. If you love to create order out of chaos, we want to speak with you. This is truly a place where you can grow and have a ton of impact.
What you’ll do:
• Manage the month, quarter, and year-end close procedures for the general ledger team, including review of journal entries, account reconciliations and analysis of results.
• Prepare journal entries and account reconciliations for more complex areas of accounting.
• Lead, mentor and provide support to a team of two senior accountants, one staff accountant, and oversee the global accounts payable team.
• Partner closely with external auditors and be the key point of contact for general ledger PBC requests, including pulling complex support, answering questions, assessing deficiencies, and leading process walk-throughs.
• Oversee the Accounts Payable team and ensure that the procure-to-pay process controls are being met, invoice coding is accurate, and working with the procurement manager and accounts payable supervisor to remediate any process gaps.
• Create operational and process efficiencies, including documentation of policies and procedures, to help the accounting team scale their operations and close the books more efficiently, while ensuring financial reporting accuracy and controls are maintained.
• Lead critical accounting software implementations to automate month end financial reporting close processes to close the books faster and more efficiently while also improving the quality, accuracy, and controls which integrate between our systems and accounting processes.
• Proactively identify issues and areas for improvement within the close process and implement process improvements. Be a key leader on the accounting team who partners cross-functionally to achieve objectives.
• Research technical accounting issues and perform analysis as needed working in tandem with the Director of Accounting and/or the Director of SEC Reporting Manager to implement new technical accounting standards.
• Other ad hoc projects as assigned by the Director, Accounting.
Your profile:
• Bachelor's Degree in Accounting, Finance and/or Business (Commerce)
• CPA strongly preferred
• 7+ years of relevant experience, with at least 3 years of Big 4 public accounting firm experience
• Experience with NetSuite or another large-scale accounting system
• Mix of start-up and public company experience preferred; IPO experience is a plus
• Strong understanding of US GAAP and internal controls
• Experience managing a team
• Strong Microsoft excel skills
• Must have strong written and oral communications skills
• Excellent organization skills and can handle multiple projects in a fast-paced, high growth environment. Comfortable navigating uncertainty; embraces change; and approaches work with a continuous improvement mindset
• Extremely detail oriented but possesses an understanding of the "big picture.” We are looking for someone who is a critical thinker and who likes to solve problems
• Disciplined self-starter and team player with the ability to work collaboratively with people at all levels of the organization
• Possesses passion, energy, and enthusiasm to drive results, action oriented
• Strong systems knowledge, including the ability to quickly learn new systems and can identify ways to automate processes
• Commitment to values of integrity, accountability, and transparency
• Must have the ability to approach problem solving proactively and creatively in order to execute multiple tasks and adhere to strict deadlines
#LI-LT
The San Francisco base salary target range for this full-time position is $138,000 - $168,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process Show more details...
via LinkedIn
posted_at: 14 days agoschedule_type: Full-time
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About The Team...
Are you ready to step-up to the biggest challenge of your career and realize your potential in our dynamic, fast-paced culture? We are all about creating an amazing experience for
As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.
About The Team...
Are you ready to step-up to the biggest challenge of your career and realize your potential in our dynamic, fast-paced culture? We are all about creating an amazing experience for our guests and hosts. We are looking for a People Business Partner (HRBP) to join our People Operations team and help us create an amazing employee experience. Reporting to the Director, People Ops, this role will align and support our growing Operations & Protection teams as well as corporate programs. The ideal candidate is someone who can thrive in ambiguous situations, while fostering a collaborative, open, and fun culture. If you love being an employee advocate, inspiring greatness in others, and scaling businesses to the next level - then this is the job for you!
What You Will Do
You will be aligned with the Operations and Protection orgs and provide daily HR business partner support to leaders and employees including: compensation, employee relations, performance management, talent planning, succession planning and leadership development. You will partner with the People Ops leadership team to develop and execute high-impact talent and organization interventions that support the business. In addition, you will:
• Act as an employee champion and change agent as we grow our workforce and expand globally
• Lead efforts to create a supportive culture through employee engagement, diversity and inclusion initiatives, rewards and recognition execution, and community involvement
• Build relationships with your respective business leaders and attend their team meetings
• Guide leaders, in partnership with our subject matter experts, through all people matters and programs including compensation, talent development, performance, etc.
• Partner with and advise leaders on people-related strategy and decisions including organizational design, planning, policy, and compensation
• Manage day-to-day employee relations issues
• Conduct effective, thorough and objective investigations
• Provide day-to-day performance management guidance to line managers (coaching, counseling, career development, disciplinary actions
• Develop people oriented programs to positively impact the employee experience
• Own the performance management process including mid-year and end of year check-ins
• Partner with leaders to monitor the workforce plan throughout the year
• Analyze metrics, people reports and datasets to identify trends and develop integrated solutions, programs and policies.
• Deliver appropriate coaching and development feedback to managers and employees
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Identify training needs for business units and individual executive coaching needs
• Participate in evaluation and monitoring of success of training programs and follow-up to ensure training objectives are met
• Ensure activities are in compliance with all state and federal employment laws and regulations (e.g., FMLA, ADA, EEO and FLSA)
• Performs other related duties as assigned.
Your profile
• BA/BS degree or equivalent experience
• Master’s Degree in Business Administration, I/O Psychology, or Human Resources Management preferred
• 7+ years experience in HR, preferably as a Business Partner supporting Engineering and Product teams at a rapidly growing, global technology organization
• S/PHR and/or SHRM S/CP certification is a plus
• Strong desire to help others and intellectual curiosity about people and organization issues
• Effective interpersonal skills and great listener
• Ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience
• Must be a confident communicator, (including both written and verbal) and the ability to to explain complex and/or confidential information as well as effectively communicate with all levels of the organization, including the senior leadership team
• Excellent problem solving capabilities and judgment; ability to make sound decisions independently
• Exceptional consulting, coaching and facilitation skills
• Strong conflict resolution/mediation skills
• Experience with compensation, leveling, and benchmarking
• Demonstrated project & program management/change management skills
• Comfortable operating in a constantly changing, matrixed environment
• Working knowledge of Arizona state and federal employment laws
• Exhibits our core values: bold, driven, expressive and grounded
The Phoenix base salary target range for this full-time position is $134,000-$149,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
About The Team...
Are you ready to step-up to the biggest challenge of your career and realize your potential in our dynamic, fast-paced culture? We are all about creating an amazing experience for our guests and hosts. We are looking for a People Business Partner (HRBP) to join our People Operations team and help us create an amazing employee experience. Reporting to the Director, People Ops, this role will align and support our growing Operations & Protection teams as well as corporate programs. The ideal candidate is someone who can thrive in ambiguous situations, while fostering a collaborative, open, and fun culture. If you love being an employee advocate, inspiring greatness in others, and scaling businesses to the next level - then this is the job for you!
What You Will Do
You will be aligned with the Operations and Protection orgs and provide daily HR business partner support to leaders and employees including: compensation, employee relations, performance management, talent planning, succession planning and leadership development. You will partner with the People Ops leadership team to develop and execute high-impact talent and organization interventions that support the business. In addition, you will:
• Act as an employee champion and change agent as we grow our workforce and expand globally
• Lead efforts to create a supportive culture through employee engagement, diversity and inclusion initiatives, rewards and recognition execution, and community involvement
• Build relationships with your respective business leaders and attend their team meetings
• Guide leaders, in partnership with our subject matter experts, through all people matters and programs including compensation, talent development, performance, etc.
• Partner with and advise leaders on people-related strategy and decisions including organizational design, planning, policy, and compensation
• Manage day-to-day employee relations issues
• Conduct effective, thorough and objective investigations
• Provide day-to-day performance management guidance to line managers (coaching, counseling, career development, disciplinary actions
• Develop people oriented programs to positively impact the employee experience
• Own the performance management process including mid-year and end of year check-ins
• Partner with leaders to monitor the workforce plan throughout the year
• Analyze metrics, people reports and datasets to identify trends and develop integrated solutions, programs and policies.
• Deliver appropriate coaching and development feedback to managers and employees
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Identify training needs for business units and individual executive coaching needs
• Participate in evaluation and monitoring of success of training programs and follow-up to ensure training objectives are met
• Ensure activities are in compliance with all state and federal employment laws and regulations (e.g., FMLA, ADA, EEO and FLSA)
• Performs other related duties as assigned.
Your profile
• BA/BS degree or equivalent experience
• Master’s Degree in Business Administration, I/O Psychology, or Human Resources Management preferred
• 7+ years experience in HR, preferably as a Business Partner supporting Engineering and Product teams at a rapidly growing, global technology organization
• S/PHR and/or SHRM S/CP certification is a plus
• Strong desire to help others and intellectual curiosity about people and organization issues
• Effective interpersonal skills and great listener
• Ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience
• Must be a confident communicator, (including both written and verbal) and the ability to to explain complex and/or confidential information as well as effectively communicate with all levels of the organization, including the senior leadership team
• Excellent problem solving capabilities and judgment; ability to make sound decisions independently
• Exceptional consulting, coaching and facilitation skills
• Strong conflict resolution/mediation skills
• Experience with compensation, leveling, and benchmarking
• Demonstrated project & program management/change management skills
• Comfortable operating in a constantly changing, matrixed environment
• Working knowledge of Arizona state and federal employment laws
• Exhibits our core values: bold, driven, expressive and grounded
The Phoenix base salary target range for this full-time position is $134,000-$149,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process.
Benefits
• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Bi-annual Turbo Week (week-long, company-wide conference)
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
About Turo
Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad Show more details...
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