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Most recent job postings at ubreakifix
via Glassdoor
posted_at: 3 days agoschedule_type: Full-timesalary: 10–14 an hour
Job description
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued...
Benefits:
• Health Insurance
• Dental
• Vision
• Competitive pay
• Free lunch on Fridays
• Commission pay
• Flexible Schedule
• Paid training
Pay Rate: $12-$15/hour to start (depending on experience) Plus Commission.
Job Purpose: Serve customers by providing
Job description
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued...
Benefits:
• Health Insurance
• Dental
• Vision
• Competitive pay
• Free lunch on Fridays
• Commission pay
• Flexible Schedule
• Paid training
Pay Rate: $12-$15/hour to start (depending on experience) Plus Commission.
Job Purpose: Serve customers by providing the best repair solution and experience for their technology repair needs.
Minimum requirements:
• 1-3 years of Experience in Electronic Repair preferred. Cellphone and computer repair experience is a plus.
• Computer repair, service/retail sales experience preferred
• Strong communication skills.
• Must possess the ability to Multitask
• Must have Basic computer skills
• Strong organizational along with excellent time management skills
• Must have the Ability to work well with others in a small, close knit team.
• Must have Reliable transportation.
• All candidates are required to pass a Background, Drug Test and have a clear Driving Record.
• Ensure that customers have an enjoyable experience by providing superior customer service.
• Provide recommendations for problem and resolution
• Troubleshoot and repair devices.
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide additional recommendations to customers in accessories we sell to protect their devices
• Ensure that all repairs meet or exceed uBreakiFix quality standards.
• Greet customers in a friendly, professional manner and maintain a positive work environment
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Benefits:
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Commission pay
Application Question(s):
• How many years of Computer repair experience do you have?
• How many years of Cell Phone repair experience do you have?
Work Location: In person Show more details...
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued...
Benefits:
• Health Insurance
• Dental
• Vision
• Competitive pay
• Free lunch on Fridays
• Commission pay
• Flexible Schedule
• Paid training
Pay Rate: $12-$15/hour to start (depending on experience) Plus Commission.
Job Purpose: Serve customers by providing the best repair solution and experience for their technology repair needs.
Minimum requirements:
• 1-3 years of Experience in Electronic Repair preferred. Cellphone and computer repair experience is a plus.
• Computer repair, service/retail sales experience preferred
• Strong communication skills.
• Must possess the ability to Multitask
• Must have Basic computer skills
• Strong organizational along with excellent time management skills
• Must have the Ability to work well with others in a small, close knit team.
• Must have Reliable transportation.
• All candidates are required to pass a Background, Drug Test and have a clear Driving Record.
• Ensure that customers have an enjoyable experience by providing superior customer service.
• Provide recommendations for problem and resolution
• Troubleshoot and repair devices.
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide additional recommendations to customers in accessories we sell to protect their devices
• Ensure that all repairs meet or exceed uBreakiFix quality standards.
• Greet customers in a friendly, professional manner and maintain a positive work environment
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Benefits:
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Commission pay
Application Question(s):
• How many years of Computer repair experience do you have?
• How many years of Cell Phone repair experience do you have?
Work Location: In person Show more details...
via Glassdoor
posted_at: 3 days agoschedule_type: Full-time
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
What you will be doing...
Our team of Retail Associates has great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
What you will be doing...
Our team of Retail Associates has great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Retail Associate will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences. Applicants with previous tech support or wireless sales preferred , but we do offer paid training.
Benefits:
• Health Insurance
• Dental
• Vision
• 401K
• Competitive pay
• Free lunch on Fridays
• high Commission pay
• Flexible Schedule
• Completive Pay
Essential Duties and Responsibilities:
• Resolve customer issues by troubleshooting and repairing their electronic devices
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
Here’s what you’ll bring to the team:
• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• A willingness to learn and leverage sales resources provided by Asurion
• Reliable and flexible when it comes to dealing with difficult situations
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• High School diploma or equivalent preferred
• Strong oral and written communication skills
Strongly prefer wireless sales experience
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance
Shift:
• 8 hour shift
• Day shift
Weekly day range:
• Monday to Friday
• Weekend availability
Application Question(s):
• How many years of wireless carrier sales experience do you have?
Experience:
• Wireless Carrier Sales: 1 year (Required)
Work Location: In person Show more details...
What you will be doing...
Our team of Retail Associates has great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Retail Associate will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences. Applicants with previous tech support or wireless sales preferred , but we do offer paid training.
Benefits:
• Health Insurance
• Dental
• Vision
• 401K
• Competitive pay
• Free lunch on Fridays
• high Commission pay
• Flexible Schedule
• Completive Pay
Essential Duties and Responsibilities:
• Resolve customer issues by troubleshooting and repairing their electronic devices
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
Here’s what you’ll bring to the team:
• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• A willingness to learn and leverage sales resources provided by Asurion
• Reliable and flexible when it comes to dealing with difficult situations
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• High School diploma or equivalent preferred
• Strong oral and written communication skills
Strongly prefer wireless sales experience
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance
Shift:
• 8 hour shift
• Day shift
Weekly day range:
• Monday to Friday
• Weekend availability
Application Question(s):
• How many years of wireless carrier sales experience do you have?
Experience:
• Wireless Carrier Sales: 1 year (Required)
Work Location: In person Show more details...
via Salary.com
posted_at: 4 days agoschedule_type: Full-time
Job Description:
uBreakiFix of Parker, CO is looking to hire an Experienced Cell Phone, Computer, Software Troubleshooting Repair Technician...
Earn $15/Hour Bonus Pay
POSITION DETAILS
Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current
Job Description:
uBreakiFix of Parker, CO is looking to hire an Experienced Cell Phone, Computer, Software Troubleshooting Repair Technician...
Earn $15/Hour Bonus Pay
POSITION DETAILS
Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry-leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes, and PlayStations, to cameras, laptops, and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel, and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Tasks and Responsibilities:
• Diagnose, troubleshoot and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a non-technical, simple to understand the manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
• Maintain the cleanliness and professional appearance of the store
BASIC QUALIFICATIONS
• Minimum 2 years of Experience as a Cell Phone/Computer Repair Technician
• A Certification preferred but not required
• Outstanding sales and/or customer service skills
• Excellent technical, problem-solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well in a team environment
• Ability to work flexible hours, including weekends and holidays
• High school diploma or GED
cell phone repair technician, computer repair, ipad repair, game system repair, repair techncican, a certificate, samsung certificate, mobile repair, apple, applecare, asurion, google
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Schedule:
• 8 hour shift
• Weekend availability
Supplemental pay types:
• Bonus pay
Experience:
• Cell Phone Repair, Computer & Software Troubleshooting: 2 years (Required)
License/Certification:
• Driver's License (Required)
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: j202203111121377994151
Recommended Job Skills: Customer Engagement, Customer Interaction
Average Estimate Salary for an Experienced Cell Phone/Computer Repair Technician: $30,310 to $43,938
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
uBreakiFix of Parker, CO is looking to hire an Experienced Cell Phone, Computer, Software Troubleshooting Repair Technician...
Earn $15/Hour Bonus Pay
POSITION DETAILS
Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry-leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes, and PlayStations, to cameras, laptops, and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel, and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Tasks and Responsibilities:
• Diagnose, troubleshoot and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a non-technical, simple to understand the manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
• Maintain the cleanliness and professional appearance of the store
BASIC QUALIFICATIONS
• Minimum 2 years of Experience as a Cell Phone/Computer Repair Technician
• A Certification preferred but not required
• Outstanding sales and/or customer service skills
• Excellent technical, problem-solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well in a team environment
• Ability to work flexible hours, including weekends and holidays
• High school diploma or GED
cell phone repair technician, computer repair, ipad repair, game system repair, repair techncican, a certificate, samsung certificate, mobile repair, apple, applecare, asurion, google
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Schedule:
• 8 hour shift
• Weekend availability
Supplemental pay types:
• Bonus pay
Experience:
• Cell Phone Repair, Computer & Software Troubleshooting: 2 years (Required)
License/Certification:
• Driver's License (Required)
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: j202203111121377994151
Recommended Job Skills: Customer Engagement, Customer Interaction
Average Estimate Salary for an Experienced Cell Phone/Computer Repair Technician: $30,310 to $43,938
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
Salary:
Retail Technician, Electronics and Tech Repair...
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities.
Salary:
Retail Technician, Electronics and Tech Repair...
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.
Starting Pay - $15 per hour + uncapped sales & repair commission potential.
Benefits- Paid Time Off and 50/50 Health Coverage
Top performers earn an average of $665/month on top of their base hourly rate, based on Repair & Sales Commissions
Don’t miss this chance to be part of something big at our retail stores!
• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for incredible sales!
• Career advancement
Here’s what you’ll bring to the team:
• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Actual repair experience on hardware devices, preferably with soldering experience.
• Ability to work a flexible retail schedule. Store hours are Monday-Saturday, 10 am-7 pm. Sundays 12 pm-5 pm. Work hours will vary per week.
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office
As a retail technician, here’s what you can expect to do:
• Be the face of uBreakiFix and deliver award-winning, personalized customer experiences.
• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the uBreakiFix Connected Home product to all customers (selling on every transaction)
• Achieve sales goals.
• Manage inventory.
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities.
• Multi-task in a fast/retail environment
We take care of you (benefits/perks):
• Ongoing training to grow your skills.
• Competitive hourly pay and benefits.
• Career growth opportunities based on your interests.
• Skills development and hands-on training
Get to know us:
As the world’s leading tech care company, uBreakiFix eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.
uBreakiFix by Asurion is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status Show more details...
Retail Technician, Electronics and Tech Repair...
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.
Starting Pay - $15 per hour + uncapped sales & repair commission potential.
Benefits- Paid Time Off and 50/50 Health Coverage
Top performers earn an average of $665/month on top of their base hourly rate, based on Repair & Sales Commissions
Don’t miss this chance to be part of something big at our retail stores!
• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for incredible sales!
• Career advancement
Here’s what you’ll bring to the team:
• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Actual repair experience on hardware devices, preferably with soldering experience.
• Ability to work a flexible retail schedule. Store hours are Monday-Saturday, 10 am-7 pm. Sundays 12 pm-5 pm. Work hours will vary per week.
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office
As a retail technician, here’s what you can expect to do:
• Be the face of uBreakiFix and deliver award-winning, personalized customer experiences.
• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the uBreakiFix Connected Home product to all customers (selling on every transaction)
• Achieve sales goals.
• Manage inventory.
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities.
• Multi-task in a fast/retail environment
We take care of you (benefits/perks):
• Ongoing training to grow your skills.
• Competitive hourly pay and benefits.
• Career growth opportunities based on your interests.
• Skills development and hands-on training
Get to know us:
As the world’s leading tech care company, uBreakiFix eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.
uBreakiFix by Asurion is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-timesalary: 19 an hour
Job Purpose
The Store Repair Technician will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction
...
Duties and responsibilities:
• Diagnose, troubleshoot, and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technician issues to customers in a non-technical, simple-to-understand manner.
• Sell Home+ insurance program through Asurion.
• Meet or exceed
Job Purpose
The Store Repair Technician will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction
...
Duties and responsibilities:
• Diagnose, troubleshoot, and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technician issues to customers in a non-technical, simple-to-understand manner.
• Sell Home+ insurance program through Asurion.
• Meet or exceed sales goals.
• Provide repair and replacement estimates to customers.
• Ensure that all repairs meet or exceed uBreakiFix quality standards.
• Greet customers in a friendly manner and maintain a positive, fun work environment.
• Answer phone calls with a professional, courteous, and friendly demeanor.
• Ensure that customers have an enjoyable five-star experience by providing superior customer service and exceeding customer expectations.
• Keep track of all devices and inventory while safeguarding all store stock.
• Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair.
• Maintains the cleanliness and professional appearance of the store.
• Other duties as assigned.
Qualifications:
• Outstanding customer service skills.
• Excellent technical, problem-solving, and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Work well individually.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED.
• Valid Driver’s License.
• Ability to pass driving, drug, and background screening.
About uBreakiFix:
uBreakiFix is an American chain of electronic repair shops, founded in 2009 with over 832 locations in 2016 across the United States, Canada and the Caribbean. They are most commonly known for repairing all kinds of household electronics. In August 2019, uBreakiFix was acquired by Asurion, LLC, an insurance company Show more details...
The Store Repair Technician will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction
...
Duties and responsibilities:
• Diagnose, troubleshoot, and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technician issues to customers in a non-technical, simple-to-understand manner.
• Sell Home+ insurance program through Asurion.
• Meet or exceed sales goals.
• Provide repair and replacement estimates to customers.
• Ensure that all repairs meet or exceed uBreakiFix quality standards.
• Greet customers in a friendly manner and maintain a positive, fun work environment.
• Answer phone calls with a professional, courteous, and friendly demeanor.
• Ensure that customers have an enjoyable five-star experience by providing superior customer service and exceeding customer expectations.
• Keep track of all devices and inventory while safeguarding all store stock.
• Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair.
• Maintains the cleanliness and professional appearance of the store.
• Other duties as assigned.
Qualifications:
• Outstanding customer service skills.
• Excellent technical, problem-solving, and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Work well individually.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED.
• Valid Driver’s License.
• Ability to pass driving, drug, and background screening.
About uBreakiFix:
uBreakiFix is an American chain of electronic repair shops, founded in 2009 with over 832 locations in 2016 across the United States, Canada and the Caribbean. They are most commonly known for repairing all kinds of household electronics. In August 2019, uBreakiFix was acquired by Asurion, LLC, an insurance company Show more details...
via Asurion Careers
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Manager, Market Planner – uBreakiFix by Asurion
Location: Remote; Nashville Preferred...
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry but in creating a culture where employees feel valued. At Asurion, we don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more
Manager, Market Planner – uBreakiFix by Asurion
Location: Remote; Nashville Preferred...
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry but in creating a culture where employees feel valued. At Asurion, we don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.
The ideal candidate will be self-motivated, detail oriented, well organized, think objectively, have a learning mindset, and be curious. They will have analytical, financial, real estate, research, and problem-solving skills to excel in a fast paced, lean, results-oriented, and collaborative environment while interpreting meaningful themes from quantitative and qualitative data.
What you will be doing:
• Contribute to the creation, development, and prioritization of the UbreakiFix (UBIF) long-range strategic growth plan and its tactical implementation for various projects focusing on the integration of initiatives at the market level; providing unbiased, analytical research and strategies to support the execution of Corporate and Franchise goals in markets and providing growth opportunities, strategic business development, and optimization.
• Provide research, quantitative analysis, and directs unbiased research and strategies to determine growth potential for new and existing UBIF markets by means of market share penetration, competitive analysis, and geographic and demographic analyses. May also support general occupancy and operational real estate analytics and reporting in Asurion’s Call Center business, turning data into stories and identifying information that can lead to actionable strategies.
• Manage Geospatial Software in partnership with 3rd party to update footprint growth models, maintain area development agreements, store network, and target areas consistent with current business environment.
• Research and develop strategic recommendations to create critical value to clients, markets, business units and the Company. Translates them into actionable tactics and objectives regarding necessary changes in the market OR regarding new data sources and methods to provide analysis to better serve the customers and to assess the competition. May provide insightful, measurable, and impactful scientific findings to support the overall Company goals.
• Apply analytical methods to quantify threats and to identify opportunities to increase market share and/or identify organic growth opportunities. Ensures the development OR ensures understanding and analysis of the spatial analysis factors resulting in better decision making.
• Collaborates and meets with other departments to deliver comprehensive and compelling recommendations for strategic initiatives with a positive impact on market penetration OR to create and prioritize geographic information and analysis needs.
• Provides leadership and advice to client groups across the organization exhibiting subject matter expertise in areas including the knowledge and understanding of corporate goals, market issues and the impact on the UBIF store network.
• Transfers knowledge across functional lines, promoting teamwork, and empowerment to achieve established objectives. May act as an agent of change to quickly and nimbly alter course of action to avoid failure to achieve anticipated results; ensure challenging goals are turned into action plans; manages competing priorities in a thoughtful and well-organized manner.
• Develops specific objectives and/or processes focused on innovation. May develop scorecard and scoring in areas including initiatives executed, communication, action planning, research and data completed; develops objective metrics, encourages personal accountability, and effective communications.
Here’s what you’ll bring to the team:
• Bachelor’s Degree and at least 3-5 years of external experience in market research, market planning, GIS, spatial technologies, data sets or spatial systems development with a national retailer/consultant OR at least 3 years of experience internally at Asurion/UBIF in market research, data sets or spatial systems development.
• Advanced level skills in Microsoft Excel, PowerPoint and Word including:
• Using AVERAGE function, merging, and centering cells, printing centered page, and creating a pivot table.
• Changing picture styles, customizing animation and/or setting automatic slide timings
• adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge
• Experience using business analytical skills including facilitating requirement sessions and documenting activity workflows and business requirements.
• Experience using analytical systems (for example: PowerBI, ESRI, Alteryx, Tableau) and methodology of research data, systems, and techniques.
• At least 2 years of experience contributing to financial decisions in the workplace.
• 2 years of experience using demographic data in retail market setting, site analysis and market research.
• At least 2 years of indirect leadership and/or cross-functional team leadership experience.
• Previous real estate experience preferred.
• Willing to travel up to 20% of the time for business purposes.
We take care of you (benefits/perks):
• Competitive pay and benefits including health, dental, and vision.
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills.
About uBreakiFix
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution Show more details...
Location: Remote; Nashville Preferred...
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry but in creating a culture where employees feel valued. At Asurion, we don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.
The ideal candidate will be self-motivated, detail oriented, well organized, think objectively, have a learning mindset, and be curious. They will have analytical, financial, real estate, research, and problem-solving skills to excel in a fast paced, lean, results-oriented, and collaborative environment while interpreting meaningful themes from quantitative and qualitative data.
What you will be doing:
• Contribute to the creation, development, and prioritization of the UbreakiFix (UBIF) long-range strategic growth plan and its tactical implementation for various projects focusing on the integration of initiatives at the market level; providing unbiased, analytical research and strategies to support the execution of Corporate and Franchise goals in markets and providing growth opportunities, strategic business development, and optimization.
• Provide research, quantitative analysis, and directs unbiased research and strategies to determine growth potential for new and existing UBIF markets by means of market share penetration, competitive analysis, and geographic and demographic analyses. May also support general occupancy and operational real estate analytics and reporting in Asurion’s Call Center business, turning data into stories and identifying information that can lead to actionable strategies.
• Manage Geospatial Software in partnership with 3rd party to update footprint growth models, maintain area development agreements, store network, and target areas consistent with current business environment.
• Research and develop strategic recommendations to create critical value to clients, markets, business units and the Company. Translates them into actionable tactics and objectives regarding necessary changes in the market OR regarding new data sources and methods to provide analysis to better serve the customers and to assess the competition. May provide insightful, measurable, and impactful scientific findings to support the overall Company goals.
• Apply analytical methods to quantify threats and to identify opportunities to increase market share and/or identify organic growth opportunities. Ensures the development OR ensures understanding and analysis of the spatial analysis factors resulting in better decision making.
• Collaborates and meets with other departments to deliver comprehensive and compelling recommendations for strategic initiatives with a positive impact on market penetration OR to create and prioritize geographic information and analysis needs.
• Provides leadership and advice to client groups across the organization exhibiting subject matter expertise in areas including the knowledge and understanding of corporate goals, market issues and the impact on the UBIF store network.
• Transfers knowledge across functional lines, promoting teamwork, and empowerment to achieve established objectives. May act as an agent of change to quickly and nimbly alter course of action to avoid failure to achieve anticipated results; ensure challenging goals are turned into action plans; manages competing priorities in a thoughtful and well-organized manner.
• Develops specific objectives and/or processes focused on innovation. May develop scorecard and scoring in areas including initiatives executed, communication, action planning, research and data completed; develops objective metrics, encourages personal accountability, and effective communications.
Here’s what you’ll bring to the team:
• Bachelor’s Degree and at least 3-5 years of external experience in market research, market planning, GIS, spatial technologies, data sets or spatial systems development with a national retailer/consultant OR at least 3 years of experience internally at Asurion/UBIF in market research, data sets or spatial systems development.
• Advanced level skills in Microsoft Excel, PowerPoint and Word including:
• Using AVERAGE function, merging, and centering cells, printing centered page, and creating a pivot table.
• Changing picture styles, customizing animation and/or setting automatic slide timings
• adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge
• Experience using business analytical skills including facilitating requirement sessions and documenting activity workflows and business requirements.
• Experience using analytical systems (for example: PowerBI, ESRI, Alteryx, Tableau) and methodology of research data, systems, and techniques.
• At least 2 years of experience contributing to financial decisions in the workplace.
• 2 years of experience using demographic data in retail market setting, site analysis and market research.
• At least 2 years of indirect leadership and/or cross-functional team leadership experience.
• Previous real estate experience preferred.
• Willing to travel up to 20% of the time for business purposes.
We take care of you (benefits/perks):
• Competitive pay and benefits including health, dental, and vision.
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills.
About uBreakiFix
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
Salary:
Retail Technician, Electronics and Tech Repair...
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities.
Salary:
Retail Technician, Electronics and Tech Repair...
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.
Starting Pay - $15 per hour + uncapped sales & repair commission potential.
Benefits- Paid Time Off and 50/50 Health Coverage
Top performers earn an average of $665/month on top of their base hourly rate, based on Repair & Sales Commissions
Don’t miss this chance to be part of something big at our retail stores!
• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for incredible sales!
• Career advancement
Here’s what you’ll bring to the team:
• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Actual repair experience on hardware devices, preferably with soldering experience.
• Ability to work a flexible retail schedule. Store hours are Monday-Saturday, 10 am-7 pm. Sundays 12 pm-5 pm. Work hours will vary per week.
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office
As a retail technician, here’s what you can expect to do:
• Be the face of uBreakiFix and deliver award-winning, personalized customer experiences.
• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the uBreakiFix Connected Home product to all customers (selling on every transaction)
• Achieve sales goals.
• Manage inventory.
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities.
• Multi-task in a fast/retail environment
We take care of you (benefits/perks):
• Ongoing training to grow your skills.
• Competitive hourly pay and benefits.
• Career growth opportunities based on your interests.
• Skills development and hands-on training
Get to know us:
As the world’s leading tech care company, uBreakiFix eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.
uBreakiFix by Asurion is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status Show more details...
Retail Technician, Electronics and Tech Repair...
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.
Starting Pay - $15 per hour + uncapped sales & repair commission potential.
Benefits- Paid Time Off and 50/50 Health Coverage
Top performers earn an average of $665/month on top of their base hourly rate, based on Repair & Sales Commissions
Don’t miss this chance to be part of something big at our retail stores!
• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for incredible sales!
• Career advancement
Here’s what you’ll bring to the team:
• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Actual repair experience on hardware devices, preferably with soldering experience.
• Ability to work a flexible retail schedule. Store hours are Monday-Saturday, 10 am-7 pm. Sundays 12 pm-5 pm. Work hours will vary per week.
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office
As a retail technician, here’s what you can expect to do:
• Be the face of uBreakiFix and deliver award-winning, personalized customer experiences.
• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the uBreakiFix Connected Home product to all customers (selling on every transaction)
• Achieve sales goals.
• Manage inventory.
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities.
• Multi-task in a fast/retail environment
We take care of you (benefits/perks):
• Ongoing training to grow your skills.
• Competitive hourly pay and benefits.
• Career growth opportunities based on your interests.
• Skills development and hands-on training
Get to know us:
As the world’s leading tech care company, uBreakiFix eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.
uBreakiFix by Asurion is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status Show more details...
via Salary.com
posted_at: 5 days agoschedule_type: Full-time
Job Description:
Job Description...
UBIF Technician, ubreakifix
Posting Title: Retail Associate, Electronics Repair
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology,
Job Description:
Job Description...
UBIF Technician, ubreakifix
Posting Title: Retail Associate, Electronics Repair
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of UBIF Technician have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The UBIF Technician will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:
• Resolve customer issues by troubleshooting and repairing their electronic devices
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
• Expand your knowledge of ubreakifix’s products and culture
• Deliver world class customer service
• Demonstrate ubreakifix’s Core Values in all interactions
• Be responsible for inventory management
• Organize same-day pick-up inventory, including picking, packing, shipping, receiving, and handing off packages to delivery drivers in an accurate, efficient manner
• Work with cross-functional teams to deliver on programs/processes
• Provide feedback on work instructions and improve process flow
• Self-manage and set priorities while multi-tasking in a fast-paced environment
Here’s what you’ll bring to the team:
• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• One or more years of customer service/retail sales experience preferred
• A willingness to learn and leverage sales resources provided by Asurion
• Reliable and flexible when it comes to dealing with difficult situations
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• Six months experience with product service support or electronics troubleshooting
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent preferred
• Willing to undergo and pass a background check including Criminal and Drug Test
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office
• This job operates in both a retail environment. This role routinely uses standard office equipment such as computers, phones, printers/scanners and packing equipment for orders.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Bending, sitting, lifting, and standing based on the need of the business, up to 75 lbs. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.
• Specific vision abilities that may be required by this job including close vision, color vision, depth perception and ability to adjust focus.
• Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients.
• Hearing is required to perceive information at normal spoken word levels
• Exposure to dust, noise, chemicals, and such matters as demands for overtime or shift work. Exposure to various materials including cardboard, various metals, and plastics. Exposure to moving equipment and objects in the immediate work area such as automated machinery. Exposure to tools or materials, including batteries, which may involve the risk of injury.
We take care of you (benefits/perks):
• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Closing:
UBIF Technician, ubreakifix
Posting Title: Retail Associate, Electronics Repair
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of UBIF Technician have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The UBIF Technician will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:
• Resolve customer issues by troubleshooting and repairing their electronic devices
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
• Expand your knowledge of ubreakifix’s products and culture
• Deliver world class customer service
• Demonstrate ubreakifix’s Core Values in all interactions
• Be responsible for inventory management
• Organize same-day pick-up inventory, including picking, packing, shipping, receiving, and handing off packages to delivery drivers in an accurate, efficient manner
• Work with cross-functional teams to deliver on programs/processes
• Provide feedback on work instructions and improve process flow
• Self-manage and set priorities while multi-tasking in a fast-paced environment
Here’s what you’ll bring to the team:
• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• One or more years of customer service/retail sales experience preferred
• A willingness to learn and leverage sales resources provided by Asurion
• Reliable and flexible when it comes to dealing with difficult situations
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• Six months experience with product service support or electronics troubleshooting
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent preferred
• Willing to undergo and pass a background check including Criminal and Drug Test
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office
• This job operates in both a retail environment. This role routinely uses standard office equipment such as computers, phones, printers/scanners and packing equipment for orders.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Bending, sitting, lifting, and standing based on the need of the business, up to 75 lbs. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.
• Specific vision abilities that may be required by this job including close vision, color vision, depth perception and ability to adjust focus.
• Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients.
• Hearing is required to perceive information at normal spoken word levels
• Exposure to dust, noise, chemicals, and such matters as demands for overtime or shift work. Exposure to various materials including cardboard, various metals, and plastics. Exposure to moving equipment and objects in the immediate work area such as automated machinery. Exposure to tools or materials, including batteries, which may involve the risk of injury.
We take care of you (benefits/perks):
• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Types: Full-time, Part-time
Pay: $16.00 - $25.00 per hour
Benefits:
• Paid time off
Shift:
• 8 hour shift
Weekly day range:
• Weekend availability
Ability to commute/relocate:
• Rancho Mirage, CA 92270: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: j202305071740205049921
Recommended Job Skills: Customer Interaction, Customer Support
Average Estimate Salary for a Retail Associate, Electronics Repair: $44,059 to $57,511
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
Job Description...
UBIF Technician, ubreakifix
Posting Title: Retail Associate, Electronics Repair
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of UBIF Technician have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The UBIF Technician will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:
• Resolve customer issues by troubleshooting and repairing their electronic devices
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
• Expand your knowledge of ubreakifix’s products and culture
• Deliver world class customer service
• Demonstrate ubreakifix’s Core Values in all interactions
• Be responsible for inventory management
• Organize same-day pick-up inventory, including picking, packing, shipping, receiving, and handing off packages to delivery drivers in an accurate, efficient manner
• Work with cross-functional teams to deliver on programs/processes
• Provide feedback on work instructions and improve process flow
• Self-manage and set priorities while multi-tasking in a fast-paced environment
Here’s what you’ll bring to the team:
• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• One or more years of customer service/retail sales experience preferred
• A willingness to learn and leverage sales resources provided by Asurion
• Reliable and flexible when it comes to dealing with difficult situations
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• Six months experience with product service support or electronics troubleshooting
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent preferred
• Willing to undergo and pass a background check including Criminal and Drug Test
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office
• This job operates in both a retail environment. This role routinely uses standard office equipment such as computers, phones, printers/scanners and packing equipment for orders.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Bending, sitting, lifting, and standing based on the need of the business, up to 75 lbs. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.
• Specific vision abilities that may be required by this job including close vision, color vision, depth perception and ability to adjust focus.
• Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients.
• Hearing is required to perceive information at normal spoken word levels
• Exposure to dust, noise, chemicals, and such matters as demands for overtime or shift work. Exposure to various materials including cardboard, various metals, and plastics. Exposure to moving equipment and objects in the immediate work area such as automated machinery. Exposure to tools or materials, including batteries, which may involve the risk of injury.
We take care of you (benefits/perks):
• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Closing:
UBIF Technician, ubreakifix
Posting Title: Retail Associate, Electronics Repair
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of UBIF Technician have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The UBIF Technician will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:
• Resolve customer issues by troubleshooting and repairing their electronic devices
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
• Expand your knowledge of ubreakifix’s products and culture
• Deliver world class customer service
• Demonstrate ubreakifix’s Core Values in all interactions
• Be responsible for inventory management
• Organize same-day pick-up inventory, including picking, packing, shipping, receiving, and handing off packages to delivery drivers in an accurate, efficient manner
• Work with cross-functional teams to deliver on programs/processes
• Provide feedback on work instructions and improve process flow
• Self-manage and set priorities while multi-tasking in a fast-paced environment
Here’s what you’ll bring to the team:
• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• One or more years of customer service/retail sales experience preferred
• A willingness to learn and leverage sales resources provided by Asurion
• Reliable and flexible when it comes to dealing with difficult situations
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• Six months experience with product service support or electronics troubleshooting
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent preferred
• Willing to undergo and pass a background check including Criminal and Drug Test
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office
• This job operates in both a retail environment. This role routinely uses standard office equipment such as computers, phones, printers/scanners and packing equipment for orders.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Bending, sitting, lifting, and standing based on the need of the business, up to 75 lbs. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.
• Specific vision abilities that may be required by this job including close vision, color vision, depth perception and ability to adjust focus.
• Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients.
• Hearing is required to perceive information at normal spoken word levels
• Exposure to dust, noise, chemicals, and such matters as demands for overtime or shift work. Exposure to various materials including cardboard, various metals, and plastics. Exposure to moving equipment and objects in the immediate work area such as automated machinery. Exposure to tools or materials, including batteries, which may involve the risk of injury.
We take care of you (benefits/perks):
• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills
About ubreakifix
Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
Job Types: Full-time, Part-time
Pay: $16.00 - $25.00 per hour
Benefits:
• Paid time off
Shift:
• 8 hour shift
Weekly day range:
• Weekend availability
Ability to commute/relocate:
• Rancho Mirage, CA 92270: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: j202305071740205049921
Recommended Job Skills: Customer Interaction, Customer Support
Average Estimate Salary for a Retail Associate, Electronics Repair: $44,059 to $57,511
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
via Glassdoor
posted_at: 14 days agoschedule_type: Full-time
ABOUT US
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers?Well then come... join one of the largest and most reputable smartphone
ABOUT US
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers?Well then come... join one of the largest and most reputable smartphone repair companies in the US.
The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
POSITION DETAILS
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
Tasks and Responsibilities:
– Diagnose, troubleshoot and repair devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or exceed uBreakiFix quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls to the store with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
BASIC QUALIFICATIONS- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED
PREFERRED QUALIFICATIONS- A+ Certification
- Apple Certified Macintosh Technician (ACMT)
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
• Employee discount
• Flexible schedule
• Paid time off
Schedule:
• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Bonus pay
• Commission pay
• Tips
Education:
• High school or equivalent (Preferred)
Work Location: In person Show more details...
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers?Well then come... join one of the largest and most reputable smartphone repair companies in the US.
The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!
POSITION DETAILS
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
Tasks and Responsibilities:
– Diagnose, troubleshoot and repair devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or exceed uBreakiFix quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls to the store with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
BASIC QUALIFICATIONS- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED
PREFERRED QUALIFICATIONS- A+ Certification
- Apple Certified Macintosh Technician (ACMT)
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
• Employee discount
• Flexible schedule
• Paid time off
Schedule:
• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Bonus pay
• Commission pay
• Tips
Education:
• High school or equivalent (Preferred)
Work Location: In person Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timesalary: 34K a year
Job Details:
• This is NOT a Remote Work Position-Foreign Non US Resumes Will Be Rejected
• Franchise Location-Great Working Conditions, Benefits and Pay...
• Pay range: 34,000 - 40,000
About the Job:
• No experience is necessary, we will train you!
• If you have experience, we will pay you more!!
About Us:
Since its inception in 2011 iDoctor Cell Phone and Tablet Repair LLC has sought to be an industry leader in handheld device repair.
Job Details:
• This is NOT a Remote Work Position-Foreign Non US Resumes Will Be Rejected
• Franchise Location-Great Working Conditions, Benefits and Pay...
• Pay range: 34,000 - 40,000
About the Job:
• No experience is necessary, we will train you!
• If you have experience, we will pay you more!!
About Us:
Since its inception in 2011 iDoctor Cell Phone and Tablet Repair LLC has sought to be an industry leader in handheld device repair. To improve that position, in 2018 iDoctor LLC re-branded with uBreakiFix to better repair offerings with OEM parts, training, and development. A little about uBreakiFix: In 2009, uBreakiFix has grown to more than 500 stores in markets across the U.S., Puerto Rico, and Canada. The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry guarantee. uBreakiFix handles everything from iPhone, Samsung, LG, Nexus, HTC, Droid, Xboxes and PlayStations, TVs, Cameras, Laptops, and Computers.
We remain confident that we are the best at what we do because our client's continued support and loyalty speaks to this. We are a highly trained group of technicians and are able to fix just about any device while maintaining manufacturer-standard quality and functionality. Our client's continued positive feedback and referrals have allowed us to become one of the world's leading electronic device repair companies,
further allowing us to continue to spread our commitment to excellence to communities all over the country! If It’s got a power button we can take a look at it. We aim to exceed expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs.
Job Description:
• Serves clients by accurately diagnosing, troubleshooting, and repairing devices all while maintaining a client-friendly presence focus on complete client satisfaction.
• Soldering, computer, and console experience a plus, but not required.
Note:
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
• They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they can change at any time.
Tasks and Responsibilities:
• Diagnose, troubleshoot, and repair troubled devices.
• Provide recommendations for problem resolution.
• Explain complex technical issues to clients in a non-technical, simple-to-understand manner.
• Provide repair and replacement estimates to clients.
• Ensure that all repairs meet or exceed uBreakiFix/Asurion quality standards
• Greet clients in a friendly manner and maintain a positive work environment.
• Answer phone calls to the store with a professional, courteous, and friendly demeanor.
• Ensure that clients have an enjoyable experience by providing superior customer service and exceeding customer expectations.
• Be knowledgeable of the accessory inventory and sales techniques and be able to provide accessory recommendations.
• Keep track of all devices and inventory while safeguarding all store stock.
• Utilize the point of sale system to maintain an accurate record of customer information and the real-time status of each repair.
• Maintain the cleanliness and professional appearance of the store and work-stations.
Basic Qualifications:
• Outstanding customer service skills.
• Excellent technical, problem-solving, and analytical skills.
• Exceptional organizational and cleanliness skills.
• Strong written and oral communication skills.
• Good working knowledge of Microsoft Office.
• Work well in a team environment.
• Ability to work flexible hours, including weekends and some holidays.
• High school diploma or GED.
Preferred Qualifications:
• A+ Certification.
• Apple Certified Macintosh Technician (ACMT).
• Experience repairing electronics, smartphones, PC/MACs, and game consoles.
• Technical degree or certification in Electronics or Consumer Electronics.
• Previous experience working at retail electronics or cell phone carrier store
About uBreakiFix:
Since its inception in 2011 iDoctor Cell Phone and Tablet Repair LLC has sought to be an industry leader in handheld device repair. To improve on that position, in 2018 iDoctor LLC re-branded with uBreakiFix to better repair offerings with OEM parts, training and development. A little about uBreakiFix: Opening its first store in 2009 uBreakiFix has grown to more than 500 stores in markets across the U.S., Puerto Rico and Canada. In 2019 insurance giant Asurion acquired the brand name uBreakiFix and has slowly re-branded the company to Asurion Phone/Tech Repair & Solutions. The unrelenting commitment to customer satisfaction shown by these three brands combined has directly resulted in its current period of rapid nationwide growth. Asurion/uBreakiFix/iDoctor have become the preeminent gadget repair company in the industry, largely due to its low price promise and industry guarantee Show more details...
• This is NOT a Remote Work Position-Foreign Non US Resumes Will Be Rejected
• Franchise Location-Great Working Conditions, Benefits and Pay...
• Pay range: 34,000 - 40,000
About the Job:
• No experience is necessary, we will train you!
• If you have experience, we will pay you more!!
About Us:
Since its inception in 2011 iDoctor Cell Phone and Tablet Repair LLC has sought to be an industry leader in handheld device repair. To improve that position, in 2018 iDoctor LLC re-branded with uBreakiFix to better repair offerings with OEM parts, training, and development. A little about uBreakiFix: In 2009, uBreakiFix has grown to more than 500 stores in markets across the U.S., Puerto Rico, and Canada. The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry guarantee. uBreakiFix handles everything from iPhone, Samsung, LG, Nexus, HTC, Droid, Xboxes and PlayStations, TVs, Cameras, Laptops, and Computers.
We remain confident that we are the best at what we do because our client's continued support and loyalty speaks to this. We are a highly trained group of technicians and are able to fix just about any device while maintaining manufacturer-standard quality and functionality. Our client's continued positive feedback and referrals have allowed us to become one of the world's leading electronic device repair companies,
further allowing us to continue to spread our commitment to excellence to communities all over the country! If It’s got a power button we can take a look at it. We aim to exceed expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs.
Job Description:
• Serves clients by accurately diagnosing, troubleshooting, and repairing devices all while maintaining a client-friendly presence focus on complete client satisfaction.
• Soldering, computer, and console experience a plus, but not required.
Note:
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
• They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they can change at any time.
Tasks and Responsibilities:
• Diagnose, troubleshoot, and repair troubled devices.
• Provide recommendations for problem resolution.
• Explain complex technical issues to clients in a non-technical, simple-to-understand manner.
• Provide repair and replacement estimates to clients.
• Ensure that all repairs meet or exceed uBreakiFix/Asurion quality standards
• Greet clients in a friendly manner and maintain a positive work environment.
• Answer phone calls to the store with a professional, courteous, and friendly demeanor.
• Ensure that clients have an enjoyable experience by providing superior customer service and exceeding customer expectations.
• Be knowledgeable of the accessory inventory and sales techniques and be able to provide accessory recommendations.
• Keep track of all devices and inventory while safeguarding all store stock.
• Utilize the point of sale system to maintain an accurate record of customer information and the real-time status of each repair.
• Maintain the cleanliness and professional appearance of the store and work-stations.
Basic Qualifications:
• Outstanding customer service skills.
• Excellent technical, problem-solving, and analytical skills.
• Exceptional organizational and cleanliness skills.
• Strong written and oral communication skills.
• Good working knowledge of Microsoft Office.
• Work well in a team environment.
• Ability to work flexible hours, including weekends and some holidays.
• High school diploma or GED.
Preferred Qualifications:
• A+ Certification.
• Apple Certified Macintosh Technician (ACMT).
• Experience repairing electronics, smartphones, PC/MACs, and game consoles.
• Technical degree or certification in Electronics or Consumer Electronics.
• Previous experience working at retail electronics or cell phone carrier store
About uBreakiFix:
Since its inception in 2011 iDoctor Cell Phone and Tablet Repair LLC has sought to be an industry leader in handheld device repair. To improve on that position, in 2018 iDoctor LLC re-branded with uBreakiFix to better repair offerings with OEM parts, training and development. A little about uBreakiFix: Opening its first store in 2009 uBreakiFix has grown to more than 500 stores in markets across the U.S., Puerto Rico and Canada. In 2019 insurance giant Asurion acquired the brand name uBreakiFix and has slowly re-branded the company to Asurion Phone/Tech Repair & Solutions. The unrelenting commitment to customer satisfaction shown by these three brands combined has directly resulted in its current period of rapid nationwide growth. Asurion/uBreakiFix/iDoctor have become the preeminent gadget repair company in the industry, largely due to its low price promise and industry guarantee Show more details...
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