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via UnitedHealth Group
schedule_type: Full-time
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing... together.
As a UMR Strategic Account Executive, you'll create
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing... together.
As a UMR Strategic Account Executive, you'll create the strategic retention and growth plan for customers with the goal of serving and renewing accounts. You'll merge your business savvy and relationship skills to become an extension of the customer's business.
Position in this function is responsible for the development and maintenance of business relationships of assigned customers. Serves in a consultative capacity to ensure customer satisfaction, retention, contract renewal, revenue maintenance, and adding additional lines of business. Provides consultative input in the design of a customer's benefit plan(s) and health and welfare strategy through the relationships established with customers and brokers.
You’ll enjoy the flexibility to work remotely * from CA, NV, OR or WA as you take on some tough challenges.
Primary Responsibilities:
• Customer retention, based on established annual goals
• Strategic planning for multi-year initiatives to identify opportunities to better manage healthcare trends
• Communicating and managing escalated issues and problem resolution as appropriate
• Maintains appropriate documentation including action plans, meeting notes, Strategic Customer Business Plans, Salesforce and others as required
• Coordinates plan design review and strategies with other UMR departments, provides financial analysis, and recommends modifications to existing benefit plan(s) to enhance or streamline coverage to meet the customer’s needs or industry trends or to increase customer’s auto adjudication rates
• Serves as an information resource to customers, brokers, sales support, marketing, and management regarding sales activity, industry news and standards, as well as ongoing operations
• Provides continual education and consultation to the customer and broker through proactive contacts based on established annual goals to meet with customers, follow-up on outstanding issues, and ASA and Stop Loss contract negotiations
• Actively seeks out opportunities to recommend or modify appropriate new products/services to increase lines of business including UHC specialty business lines, and bring solutions to customers based on needs identified
• Manages stewardship and is accountable for the renewal strategy and goals across all departments, including updates to the UHC Health Plan leadership, and the customer
• Identifies current and future customer and broker requirements by establishing rapport with potential and existing customers, brokers and other persons in a position to understand customer and broker requirements
• Directs internal units through coordination of efforts and resources necessary to ensure appropriate services are being delivered at an appropriate cost. Indirectly manages service deliverables across department lines to manage process and meet performance targets
• Participates in or represents account management in special projects
• Actively involved in new customer implementations
• Provides sales and marketing support through participation in finalist presentations
• Assists in training and mentoring new SAEs and other Account Management team members as needed
• Participates in Health and Benefit Fairs for assigned customers
• Support the Directors of Health Plans represented in their assigned book of business with current, timely and important updates, as needed
• Performs other duties as required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• State Health and Life insurance licenses or willing to obtain within 30 days
• 5+ years of progressively more responsible sales and/or service experience
• Professionally interacts with customer, broker, and internal UMR contacts with little or no assistance, including C-Suite relationships
• Proven solid financial acumen and negotiation skills
• Demonstrated ability to handle complex situations, deliver renewals, increase lines of business on new and existing clients
• Demonstrated ability and willingness to travel 20% of the time
• Demonstrated effective time management skills and the ability to manage multiple priorities
Preferred Qualifications:
• Solid understanding of stop loss underwriting and pricing disciplines
• Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
• Proven solid working ability to use Microsoft Word, Excel, and Power Point
• Demonstrated ability to be proactive, self-motivated, detail-oriented, creative and work with minimum supervision
• Demonstrated superior interpersonal, communication, and group presentation skills
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $60,000 to $130,000 annually. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment Show more details...
As a UMR Strategic Account Executive, you'll create the strategic retention and growth plan for customers with the goal of serving and renewing accounts. You'll merge your business savvy and relationship skills to become an extension of the customer's business.
Position in this function is responsible for the development and maintenance of business relationships of assigned customers. Serves in a consultative capacity to ensure customer satisfaction, retention, contract renewal, revenue maintenance, and adding additional lines of business. Provides consultative input in the design of a customer's benefit plan(s) and health and welfare strategy through the relationships established with customers and brokers.
You’ll enjoy the flexibility to work remotely * from CA, NV, OR or WA as you take on some tough challenges.
Primary Responsibilities:
• Customer retention, based on established annual goals
• Strategic planning for multi-year initiatives to identify opportunities to better manage healthcare trends
• Communicating and managing escalated issues and problem resolution as appropriate
• Maintains appropriate documentation including action plans, meeting notes, Strategic Customer Business Plans, Salesforce and others as required
• Coordinates plan design review and strategies with other UMR departments, provides financial analysis, and recommends modifications to existing benefit plan(s) to enhance or streamline coverage to meet the customer’s needs or industry trends or to increase customer’s auto adjudication rates
• Serves as an information resource to customers, brokers, sales support, marketing, and management regarding sales activity, industry news and standards, as well as ongoing operations
• Provides continual education and consultation to the customer and broker through proactive contacts based on established annual goals to meet with customers, follow-up on outstanding issues, and ASA and Stop Loss contract negotiations
• Actively seeks out opportunities to recommend or modify appropriate new products/services to increase lines of business including UHC specialty business lines, and bring solutions to customers based on needs identified
• Manages stewardship and is accountable for the renewal strategy and goals across all departments, including updates to the UHC Health Plan leadership, and the customer
• Identifies current and future customer and broker requirements by establishing rapport with potential and existing customers, brokers and other persons in a position to understand customer and broker requirements
• Directs internal units through coordination of efforts and resources necessary to ensure appropriate services are being delivered at an appropriate cost. Indirectly manages service deliverables across department lines to manage process and meet performance targets
• Participates in or represents account management in special projects
• Actively involved in new customer implementations
• Provides sales and marketing support through participation in finalist presentations
• Assists in training and mentoring new SAEs and other Account Management team members as needed
• Participates in Health and Benefit Fairs for assigned customers
• Support the Directors of Health Plans represented in their assigned book of business with current, timely and important updates, as needed
• Performs other duties as required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• State Health and Life insurance licenses or willing to obtain within 30 days
• 5+ years of progressively more responsible sales and/or service experience
• Professionally interacts with customer, broker, and internal UMR contacts with little or no assistance, including C-Suite relationships
• Proven solid financial acumen and negotiation skills
• Demonstrated ability to handle complex situations, deliver renewals, increase lines of business on new and existing clients
• Demonstrated ability and willingness to travel 20% of the time
• Demonstrated effective time management skills and the ability to manage multiple priorities
Preferred Qualifications:
• Solid understanding of stop loss underwriting and pricing disciplines
• Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
• Proven solid working ability to use Microsoft Word, Excel, and Power Point
• Demonstrated ability to be proactive, self-motivated, detail-oriented, creative and work with minimum supervision
• Demonstrated superior interpersonal, communication, and group presentation skills
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $60,000 to $130,000 annually. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment Show more details...
via Salary.com
schedule_type: Full-time
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best... work.SM
Positions in this function are generally responsible
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best... work.SM
Positions in this function are generally responsible for the successful implementation and maintenance of customer’s network strategy and compliance with network requirements network assessment and selection, and program/product implementation. Obtains data, verifies validity of data, and analyzes data as required. May make recommendations regarding use, expansion and selection of networks based on analysis. Position champions UMR’s network offerings with customers, leveraging analysis and product knowledge.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
• Accountable for the full range of network solutions available to UMR customers, working with account management to recommend options and implement solutions. Identifies opportunities for customer savings and deliver analysis to support recommended solutions
• Collaborate with business team members to review and clarify requirements and strategy criteria for all UMR network solutions
• Assist business users in identifying appropriate network solutions for customers
• Work with business partners, (e.g.) transitions, provider network operations, medical management, underwriting account management and network administration) to analyze, triage and resolve customer network issues
• Perform as Back-up and support to the Network Specialist team
• Cross functional requirements gathering, department consultation, and implementation of network solutions
• Analyze advantages and limitations of multiple solutions options. Recommend preferred option. Communicate options to non-technical audiences
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• High School Diploma / GED (or higher)
• 2 years of hands-on professional experience using Microsoft Office including Excel, PowerPoint, Word and Teams
• 2 years of experience working specifically with UMR claims processing system (CPS)
Preferred Qualifications:
• Experience coordinating with relevant internal and/or external stakeholders to ensure that programs/networks/contracts are designed and implemented to meet local, regional, and/or national market guidelines
• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii or Washington Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, or Washington residents is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #Green Show more details...
Positions in this function are generally responsible for the successful implementation and maintenance of customer’s network strategy and compliance with network requirements network assessment and selection, and program/product implementation. Obtains data, verifies validity of data, and analyzes data as required. May make recommendations regarding use, expansion and selection of networks based on analysis. Position champions UMR’s network offerings with customers, leveraging analysis and product knowledge.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
• Accountable for the full range of network solutions available to UMR customers, working with account management to recommend options and implement solutions. Identifies opportunities for customer savings and deliver analysis to support recommended solutions
• Collaborate with business team members to review and clarify requirements and strategy criteria for all UMR network solutions
• Assist business users in identifying appropriate network solutions for customers
• Work with business partners, (e.g.) transitions, provider network operations, medical management, underwriting account management and network administration) to analyze, triage and resolve customer network issues
• Perform as Back-up and support to the Network Specialist team
• Cross functional requirements gathering, department consultation, and implementation of network solutions
• Analyze advantages and limitations of multiple solutions options. Recommend preferred option. Communicate options to non-technical audiences
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
• High School Diploma / GED (or higher)
• 2 years of hands-on professional experience using Microsoft Office including Excel, PowerPoint, Word and Teams
• 2 years of experience working specifically with UMR claims processing system (CPS)
Preferred Qualifications:
• Experience coordinating with relevant internal and/or external stakeholders to ensure that programs/networks/contracts are designed and implemented to meet local, regional, and/or national market guidelines
• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii or Washington Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, or Washington residents is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #Green Show more details...
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