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Universal Orlando Resort
Most recent job postings at Universal Orlando Resort
via Careers At Universal Parks & Resorts - Universal Studios
posted_at: 2 days agoschedule_type: Full-time
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: Manages the mechanical, controls, and animation
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: Manages the mechanical, controls, and animation maintenance activities in area of responsibility for third shift (night shift). Assists with oversight of all routine, capital, and expense budgeting and sets direction and priorities of all maintenance functions for the area of responsibility. Manages and leads supervisors on continuous improvement, personal development, and administration in area of responsibility. Oversees system and component design changes, directs the activities of outside vendors and construction for all attraction additions and/or modifications. Oversees, revises, and implements the preventative and predictive maintenance programs to ensure increased operational readiness and show quality. Manages and administers the annual inspection of all attractions in area of responsibility.
MAJOR RESPONSIBILITIES:
• Reviews with staff annual, preventative, and predictive maintenance plans to ensure the capital investment is kept in like new condition. Sets improvement goals for the department, gives direction to ensure goals are met, and communicates all goals to the team. Work is primarily for 3rd shift operation in area of responsibility.
• Sets the priorities and oversees any modifications and/or engineering modifications to ensure timely completion of tasks. Analyzes operational performance of the attractions and manages priorities of maintenance activities.
• Supervises and leads training and development of all direct reports in assigned area. Administers development plans on a regular basis and as required. Manages schedules and personnel records for direct reports. Ensures compliance to all Universal Orlando policies and procedures. Ensures safety is the top priority of assigned area.
• Ensures operational throughput requirements are supported on a nightly basis. Coordinates work efforts with operational needs of the attractions, working directly with all affected departments to ensure the highest level of customer service.
• Ensures all areas of responsibility are in compliance with ASTM F-24 guidelines as well as original manufacturer’s requirements.
• Assists with building and managing routine budget for responsible area to include all expenses needed to achieve goals. Monitors overtime for responsible area, ensuring only used when necessary. Assists with building capital and expense plans for responsible area as required.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION:
• High school degree or GED is required
• Technical school preferred
• Associate degree in General Education or Technology preferred
• Bachelor’s degree in (Mechanical/Electrical Engineering) preferred
EXPERIENCE:
• 7+ years theme park Maintenance is required.
• 3+ years supervisory experience is required.
• 2+ years assistant manager, ride and show experience is preferred; or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
• NAARSO level 1 certification is required
• NAARSO level 2 certification is preferred
ADDITIONAL INFORMATION: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved. EOE Show more details...
JOB... SUMMARY: Manages the mechanical, controls, and animation maintenance activities in area of responsibility for third shift (night shift). Assists with oversight of all routine, capital, and expense budgeting and sets direction and priorities of all maintenance functions for the area of responsibility. Manages and leads supervisors on continuous improvement, personal development, and administration in area of responsibility. Oversees system and component design changes, directs the activities of outside vendors and construction for all attraction additions and/or modifications. Oversees, revises, and implements the preventative and predictive maintenance programs to ensure increased operational readiness and show quality. Manages and administers the annual inspection of all attractions in area of responsibility.
MAJOR RESPONSIBILITIES:
• Reviews with staff annual, preventative, and predictive maintenance plans to ensure the capital investment is kept in like new condition. Sets improvement goals for the department, gives direction to ensure goals are met, and communicates all goals to the team. Work is primarily for 3rd shift operation in area of responsibility.
• Sets the priorities and oversees any modifications and/or engineering modifications to ensure timely completion of tasks. Analyzes operational performance of the attractions and manages priorities of maintenance activities.
• Supervises and leads training and development of all direct reports in assigned area. Administers development plans on a regular basis and as required. Manages schedules and personnel records for direct reports. Ensures compliance to all Universal Orlando policies and procedures. Ensures safety is the top priority of assigned area.
• Ensures operational throughput requirements are supported on a nightly basis. Coordinates work efforts with operational needs of the attractions, working directly with all affected departments to ensure the highest level of customer service.
• Ensures all areas of responsibility are in compliance with ASTM F-24 guidelines as well as original manufacturer’s requirements.
• Assists with building and managing routine budget for responsible area to include all expenses needed to achieve goals. Monitors overtime for responsible area, ensuring only used when necessary. Assists with building capital and expense plans for responsible area as required.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION:
• High school degree or GED is required
• Technical school preferred
• Associate degree in General Education or Technology preferred
• Bachelor’s degree in (Mechanical/Electrical Engineering) preferred
EXPERIENCE:
• 7+ years theme park Maintenance is required.
• 3+ years supervisory experience is required.
• 2+ years assistant manager, ride and show experience is preferred; or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
• NAARSO level 1 certification is required
• NAARSO level 2 certification is preferred
ADDITIONAL INFORMATION: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Parks
schedule_type: Full-time
JOB SUMMARY: Provides technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. Responsible for the successful specification, bid/award, design, production, installation, and acceptance testing of Show Control Systems. Ideal candidate will have experience collaborating from all levels of the organization.
MAJOR RESPONSIBILITIES...
• Manages in-field installation, test and adjustment
JOB SUMMARY: Provides technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. Responsible for the successful specification, bid/award, design, production, installation, and acceptance testing of Show Control Systems. Ideal candidate will have experience collaborating from all levels of the organization.
MAJOR RESPONSIBILITIES...
• Manages in-field installation, test and adjustment of show control systems to ensure compliance with contract specifications. Works with Facility & Construction team and vendors to ensure a clear line of communication regarding installation, test, and adjust activities.
• Reviews designs and documentation from vendors, ensuring compliance with contractual requirements and specifications. Oversees vendor’s mock-up, prototype, and acceptance testing efforts to ensure final installed systems meet scope of work and contract specifications.
• Creates scope of work documentation and awards contracts to vendors based on quantitative requirements derived from interpreting creative intent and employing Universal Specifications.
• Leads design and production reviews at vendor locations, ensuring product quality, specification conformance, and schedule accuracy.
• Develops and oversees project schedules and budgetary demands. Produces scopes of work and manages vendor progress from design through installation, ensuring alignment with schedule and budget.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
ADDITIONAL INFORMATION: Navigator and Siemens experience required. 3+ Years: Projects experience within the controls engineering. Any experience in Theme park development, construction, show and ride systems design or fabrication is preferred.
EDUCATION: Bachelor’s Degree in applicable technical field required (examples include, but are not limited to, electrical engineering, computer science, computer programming, software engineering, mechatronics) or equivalent demonstrated skill and experience; Advanced Degree preferred
EXPERIENCE: 3-5 years experience in direct theme park-specific technical/engineering roles supporting show control equipment required (examples include, but are not limited to, ladder logic, variable frequency drives, motion control systems, control theory) or similar experience in related technical field.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE Show more details...
MAJOR RESPONSIBILITIES...
• Manages in-field installation, test and adjustment of show control systems to ensure compliance with contract specifications. Works with Facility & Construction team and vendors to ensure a clear line of communication regarding installation, test, and adjust activities.
• Reviews designs and documentation from vendors, ensuring compliance with contractual requirements and specifications. Oversees vendor’s mock-up, prototype, and acceptance testing efforts to ensure final installed systems meet scope of work and contract specifications.
• Creates scope of work documentation and awards contracts to vendors based on quantitative requirements derived from interpreting creative intent and employing Universal Specifications.
• Leads design and production reviews at vendor locations, ensuring product quality, specification conformance, and schedule accuracy.
• Develops and oversees project schedules and budgetary demands. Produces scopes of work and manages vendor progress from design through installation, ensuring alignment with schedule and budget.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
ADDITIONAL INFORMATION: Navigator and Siemens experience required. 3+ Years: Projects experience within the controls engineering. Any experience in Theme park development, construction, show and ride systems design or fabrication is preferred.
EDUCATION: Bachelor’s Degree in applicable technical field required (examples include, but are not limited to, electrical engineering, computer science, computer programming, software engineering, mechatronics) or equivalent demonstrated skill and experience; Advanced Degree preferred
EXPERIENCE: 3-5 years experience in direct theme park-specific technical/engineering roles supporting show control equipment required (examples include, but are not limited to, ladder logic, variable frequency drives, motion control systems, control theory) or similar experience in related technical field.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE Show more details...
via Built In
posted_at: 19 hours agoschedule_type: Full-time
Job Description & Requirements
JOB SUMMARY: Provides assistant technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. Responsible for the successful specification, bid/award, design, production, installation, and acceptance testing of Ride and/or Show systems, to include Audio, Special Effects, Projection, Lighting, Set/Scenic... Props, Show Action Equipment, Animated Figures, Ride
Job Description & Requirements
JOB SUMMARY: Provides assistant technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. Responsible for the successful specification, bid/award, design, production, installation, and acceptance testing of Ride and/or Show systems, to include Audio, Special Effects, Projection, Lighting, Set/Scenic... Props, Show Action Equipment, Animated Figures, Ride Mechanical Systems, Ride Control, or Show Control Systems. Assure adherence/compliance to applicable industry standards, codes, regulations, and internal Universal standards through periodic audits.
MAJOR RESPONSIBILITIES:
• Supports audits to facilitate the preparation, commissioning, and delivery of the processes, procedures, and documentation of new and refurbished attractions and show systems to ensure sustainable safe experiences and environments for our Guest and Team members.
• Review and audit designs for completion and documentation from contractors ensuring compliance with contractual requirements and specifications. Audit contractor's mock-up, prototype, and acceptance testing efforts to ensure final installed systems meet scope of work and contract specifications.
• Follow Auditing and Compliance process for identifying the completion of all necessary documentation, including engineering requirements, drawings, manuals, procedures, training, and certifications to permit and ensure the safe use of the system by guests and team members.
• Audit the design for completion and production reviews to ensure product quality, specification conformance, and schedule accuracy.
• Review/audit the content, frequency, and priority of inspections and critical equipment checks of parts, assemblies, and systems based on the engineering design, calculations, loads, stresses, wear and redundancies, potential risks, and likelihoods following applicable industry standards and regulations.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelors Degree in applicable technical field required.
EXPERIENCE: 0-1 years' experience in theme park specific technical/engineering role(s) preferred; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE Show more details...
JOB SUMMARY: Provides assistant technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. Responsible for the successful specification, bid/award, design, production, installation, and acceptance testing of Ride and/or Show systems, to include Audio, Special Effects, Projection, Lighting, Set/Scenic... Props, Show Action Equipment, Animated Figures, Ride Mechanical Systems, Ride Control, or Show Control Systems. Assure adherence/compliance to applicable industry standards, codes, regulations, and internal Universal standards through periodic audits.
MAJOR RESPONSIBILITIES:
• Supports audits to facilitate the preparation, commissioning, and delivery of the processes, procedures, and documentation of new and refurbished attractions and show systems to ensure sustainable safe experiences and environments for our Guest and Team members.
• Review and audit designs for completion and documentation from contractors ensuring compliance with contractual requirements and specifications. Audit contractor's mock-up, prototype, and acceptance testing efforts to ensure final installed systems meet scope of work and contract specifications.
• Follow Auditing and Compliance process for identifying the completion of all necessary documentation, including engineering requirements, drawings, manuals, procedures, training, and certifications to permit and ensure the safe use of the system by guests and team members.
• Audit the design for completion and production reviews to ensure product quality, specification conformance, and schedule accuracy.
• Review/audit the content, frequency, and priority of inspections and critical equipment checks of parts, assemblies, and systems based on the engineering design, calculations, loads, stresses, wear and redundancies, potential risks, and likelihoods following applicable industry standards and regulations.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelors Degree in applicable technical field required.
EXPERIENCE: 0-1 years' experience in theme park specific technical/engineering role(s) preferred; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE Show more details...
via Caterer Global
posted_at: 12 hours agoschedule_type: Full-timework_from_home: 1
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You'll learn more about this during the application process.
JOB... SUMMARY: Supervises preparation and production of food
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You'll learn more about this during the application process.
JOB... SUMMARY: Supervises preparation and production of food in a specific area of the Food Service Department. Directly supervises a food service outlet.
MAJOR RESPONSIBILITIES:
• Supervises and assists in preparation and presentation of all food items. Ensures food is fresh and prepared in a timely fashion.
• Schedules employees and production of food items according to the projected attendance.
• Responsible for ordering food materials and supplies in order to feed the projected amount of guests per day. Ensures waste is at a minimum and food cost is met each month.
• Trains staff in production and presentation of products. Maintains recipe books and training logs.
• Makes new recipes for special events and for the restaurant.
• Maintains a clean and safe work environment. Places work orders to have defective equipment repaired. Ensures floors are kept clean and dry. Ensures the walls are cleaned regularly. Responsible for working order and cleanliness of coolers
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: High School or GED required.
EXPERIENCE: 3-5 years in a supervisory Chef position required; or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS: Professional Food Manager Certification required. Chef apprentice preferred.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
JOB... SUMMARY: Supervises preparation and production of food in a specific area of the Food Service Department. Directly supervises a food service outlet.
MAJOR RESPONSIBILITIES:
• Supervises and assists in preparation and presentation of all food items. Ensures food is fresh and prepared in a timely fashion.
• Schedules employees and production of food items according to the projected attendance.
• Responsible for ordering food materials and supplies in order to feed the projected amount of guests per day. Ensures waste is at a minimum and food cost is met each month.
• Trains staff in production and presentation of products. Maintains recipe books and training logs.
• Makes new recipes for special events and for the restaurant.
• Maintains a clean and safe work environment. Places work orders to have defective equipment repaired. Ensures floors are kept clean and dry. Ensures the walls are cleaned regularly. Responsible for working order and cleanliness of coolers
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: High School or GED required.
EXPERIENCE: 3-5 years in a supervisory Chef position required; or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS: Professional Food Manager Certification required. Chef apprentice preferred.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Parks
posted_at: 9 days agoschedule_type: Full-time
Major Responsibilities
•Manage and directs maintenance of 29 attractions (rides and shows) and over 200 facilities, and resort waterways/water treatment plants, as well as the horticulture for the entire resort. Maintenance includes Preventive Maintenance, Repairs and Operational Support. . Required coverage spans 7 days a week 24 hours a day...
• Oversee all Ride Safety and Compliance at resort. Ensure safety of all guests and Team Members.
Major Responsibilities
•Manage and directs maintenance of 29 attractions (rides and shows) and over 200 facilities, and resort waterways/water treatment plants, as well as the horticulture for the entire resort. Maintenance includes Preventive Maintenance, Repairs and Operational Support. . Required coverage spans 7 days a week 24 hours a day...
• Oversee all Ride Safety and Compliance at resort. Ensure safety of all guests and Team Members. Chair safety compliance meeting and meet regularly with safety representatives.
• Develop and drive the implementation of the Reliability Centered Maintenance (RCM). This includes both cultural and procedural programs to ensure best in class and improve overall Ride and Facility Reliability.
• Partner with Universal Creative in the new attraction evaluation and review to make sure new attractions and place setting are delivered correctly and completely. Review all scope of work as well as design of all new attractions and facilities for reliability and safety.
• Oversee the Parkwide Audio, Video and Lighting departments, Central Shops and Integration Facilities, Figure Finish, Skin Shop, Auto Shop, Boat Maintenance Shop and Parts Warehouse.
• Manage the budget for the Technical Services division.
• Lead the Technical Services’ team effectively and ensure proper training for work activities. Implement TSAT initiatives to improve the work environment and achieve targeted TSAT and GSAT objectives each year.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
EDUCATION: Associate’s degree (AA) and/or Bachelor degree are required. Prefer Bachelor of Science in Engineering. Other: Level 3 NAARSO Safety Inspector.
EXPERIENCE: 10+ Years: Required in a senior management role within the ride maintenance field with specific training and experience with ride maintenance and inspection or equivalent combination of education and experience.
Additional Information: This position will support our International Division and will require relocation.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
•Manage and directs maintenance of 29 attractions (rides and shows) and over 200 facilities, and resort waterways/water treatment plants, as well as the horticulture for the entire resort. Maintenance includes Preventive Maintenance, Repairs and Operational Support. . Required coverage spans 7 days a week 24 hours a day...
• Oversee all Ride Safety and Compliance at resort. Ensure safety of all guests and Team Members. Chair safety compliance meeting and meet regularly with safety representatives.
• Develop and drive the implementation of the Reliability Centered Maintenance (RCM). This includes both cultural and procedural programs to ensure best in class and improve overall Ride and Facility Reliability.
• Partner with Universal Creative in the new attraction evaluation and review to make sure new attractions and place setting are delivered correctly and completely. Review all scope of work as well as design of all new attractions and facilities for reliability and safety.
• Oversee the Parkwide Audio, Video and Lighting departments, Central Shops and Integration Facilities, Figure Finish, Skin Shop, Auto Shop, Boat Maintenance Shop and Parts Warehouse.
• Manage the budget for the Technical Services division.
• Lead the Technical Services’ team effectively and ensure proper training for work activities. Implement TSAT initiatives to improve the work environment and achieve targeted TSAT and GSAT objectives each year.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
EDUCATION: Associate’s degree (AA) and/or Bachelor degree are required. Prefer Bachelor of Science in Engineering. Other: Level 3 NAARSO Safety Inspector.
EXPERIENCE: 10+ Years: Required in a senior management role within the ride maintenance field with specific training and experience with ride maintenance and inspection or equivalent combination of education and experience.
Additional Information: This position will support our International Division and will require relocation.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Parks
schedule_type: Full-time
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: The Director of Travel Agency Sales is responsible
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: The Director of Travel Agency Sales is responsible for the sales functions within the North American travel agency channel, to drive package and ticket sales for Universal Orlando Resort (UOR), Universal Studios Hollywood (USH) and Universal Parks & Resorts Vacation (UPRV). The primary purpose of this position is to drive UOR, USH and UPRV sales, identify new business opportunities in North America and lead, mentor and motivate assigned reports. This position demands a high profile within the travel industry community working with agency owners and C level executive leadership within host agencies and consortia. This position also demands a strong understanding of travel agency marketing and communication tactics.
MAJOR RESPONSIBILITIES:
• Provide direction and support to the Business Development teams responsible for managing US and Canadian Travel Agencies for UOR and USH, including Home Based, Retail and Host Agencies. Directly involved in the building and maintenance of relationships with key agency owners and C-level Consortia Executives.
• Development of sales initiatives, marketing exposure and seeking out new revenue generating business opportunities. Includes contract negotiations on commissions, incentives and marketing plans. Pursue travel agency and consortia annual conference business at our resorts to drive engagement and exposure.
• Provides direction and support to the team responsible for generating revenue from second tier accounts and for providing inside sales support. This team is also responsible for the budget and administrative duties of the TA team, as well as helps manage our channel’s Universal Partner Community (UPC) cases. Additionally, this team is responsible for managing and conducting the majority of our team’s on-site trainings and site inspections.
• Collaborates with the UPRV Marketing team on all TA trade marketing initiatives, U-preferred travel agency loyalty program, promotional messaging, product positioning, and marketing plans inclusive of print and digital tactics and all TA trade marketing programs/campaigns. Leads the team’s TA facing CRM capability development and strategy. Also collaborates with GCC leadership to ensure that engagement through the Travel Agents dedicated call center team is exceeding Travel Agent expectations.
• Work closely with Sales Integration on the Universal Partner Community initiatives as a high proportion of that community is composed of the travel agency channel. Also works with Sales Integration on continual improvement of account management automation and online training.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelor’s degree is required. Master’s degree is preferred.
EXPERIENCE:
• 10+ years in the North American travel agency market driving sales for a large volume supplier such as theme park resorts, cruise lines, tour operators, etc.
• 7+ years in leadership role managing both field and inside sales teams.
• 7+ years in leadership role negotiating and managing strategic marketing partnerships with leading consortia and individual agency accounts; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
JOB... SUMMARY: The Director of Travel Agency Sales is responsible for the sales functions within the North American travel agency channel, to drive package and ticket sales for Universal Orlando Resort (UOR), Universal Studios Hollywood (USH) and Universal Parks & Resorts Vacation (UPRV). The primary purpose of this position is to drive UOR, USH and UPRV sales, identify new business opportunities in North America and lead, mentor and motivate assigned reports. This position demands a high profile within the travel industry community working with agency owners and C level executive leadership within host agencies and consortia. This position also demands a strong understanding of travel agency marketing and communication tactics.
MAJOR RESPONSIBILITIES:
• Provide direction and support to the Business Development teams responsible for managing US and Canadian Travel Agencies for UOR and USH, including Home Based, Retail and Host Agencies. Directly involved in the building and maintenance of relationships with key agency owners and C-level Consortia Executives.
• Development of sales initiatives, marketing exposure and seeking out new revenue generating business opportunities. Includes contract negotiations on commissions, incentives and marketing plans. Pursue travel agency and consortia annual conference business at our resorts to drive engagement and exposure.
• Provides direction and support to the team responsible for generating revenue from second tier accounts and for providing inside sales support. This team is also responsible for the budget and administrative duties of the TA team, as well as helps manage our channel’s Universal Partner Community (UPC) cases. Additionally, this team is responsible for managing and conducting the majority of our team’s on-site trainings and site inspections.
• Collaborates with the UPRV Marketing team on all TA trade marketing initiatives, U-preferred travel agency loyalty program, promotional messaging, product positioning, and marketing plans inclusive of print and digital tactics and all TA trade marketing programs/campaigns. Leads the team’s TA facing CRM capability development and strategy. Also collaborates with GCC leadership to ensure that engagement through the Travel Agents dedicated call center team is exceeding Travel Agent expectations.
• Work closely with Sales Integration on the Universal Partner Community initiatives as a high proportion of that community is composed of the travel agency channel. Also works with Sales Integration on continual improvement of account management automation and online training.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelor’s degree is required. Master’s degree is preferred.
EXPERIENCE:
• 10+ years in the North American travel agency market driving sales for a large volume supplier such as theme park resorts, cruise lines, tour operators, etc.
• 7+ years in leadership role managing both field and inside sales teams.
• 7+ years in leadership role negotiating and managing strategic marketing partnerships with leading consortia and individual agency accounts; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Studios
schedule_type: Full-time
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: The Senior Manager, IT Security Operations will
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: The Senior Manager, IT Security Operations will provide vision and leadership globally for IT Security Operations in support of Universal Parks and Resorts (UPR). The role will work closely with NBCU Cyber and partner organizations at NBCU and across UPR to enable and support Identity and Access Management (IAM), Directory Services, Edge Platforms, Endpoint Protection, technical controls for policy enforcement, and incident response and forensics analysis support. Additionally, this role will directly support the development and implementation of UPR Security and Governance strategy and long-range planning (LRP) in support of business objectives and in alignment with NBCUniversal, and Comcast policies and LRPs.
MAJOR RESPONSIBILITIES:
• Design, implement, evaluate, and evolve the processes, procedures, and service level agreements (SLA) required to optimally deliver Security Operation services to UPR. This includes all relevant service ticket queues and workflows, and staffing and on-call scheduling,
• Contribute as a member of the Security and Governance Senior Leadership Team (SLT) to incident response and investigations; global strategy development and implementation; and policy development, audit, and compliance.
• Solve complex technical and integration issues with creative and secure solutions.
• Identify and communicate key risks and security posture to senior leadership; build effective relationships across UPR business units; mentor junior security engineers and architects; build and contribute to communities of excellence as appropriate.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION:
• Bachelor’s degree in Computer Science, Cyber Security, Information Technology, or related technical field required.
• Master’s degree preferred.
EXPERIENCE:
• 9+ Years of demonstrated experience working in a technical area as part of a large team (Software Engineering, Computer Engineering, DevSecOps, Infrastructure, Networking, Cyber Security, Architecture, etc.).
• Experience in large-scale networks, routing protocols, network security components, and identity and access management architectures.
• Experience producing high quality technical documentation.
• Payment Card Industry Data Security Standard (PCI DSS) experience is preferred.
• Extensive knowledge and experience working with data security and privacy, legal, and regulatory frameworks preferred.
• Or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
• CISSP – Certified Information Systems Security Professional (Preferred)
• PMP – Project Management Professional (Preferred)
ADDITIONAL INFORMATION:
• Flexible and adaptable in regard to learning and understanding new technologies.
• Strong written and oral communication and interpersonal skills; highly collaborative; personally and professionally self-aware; ability to and interested in interacting with individuals at all levels of the organization.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in high-pressure environment.
• Strong sense of urgency and commitment, as well as sound business sense with a strategic, conceptual, and operational orientation.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
JOB... SUMMARY: The Senior Manager, IT Security Operations will provide vision and leadership globally for IT Security Operations in support of Universal Parks and Resorts (UPR). The role will work closely with NBCU Cyber and partner organizations at NBCU and across UPR to enable and support Identity and Access Management (IAM), Directory Services, Edge Platforms, Endpoint Protection, technical controls for policy enforcement, and incident response and forensics analysis support. Additionally, this role will directly support the development and implementation of UPR Security and Governance strategy and long-range planning (LRP) in support of business objectives and in alignment with NBCUniversal, and Comcast policies and LRPs.
MAJOR RESPONSIBILITIES:
• Design, implement, evaluate, and evolve the processes, procedures, and service level agreements (SLA) required to optimally deliver Security Operation services to UPR. This includes all relevant service ticket queues and workflows, and staffing and on-call scheduling,
• Contribute as a member of the Security and Governance Senior Leadership Team (SLT) to incident response and investigations; global strategy development and implementation; and policy development, audit, and compliance.
• Solve complex technical and integration issues with creative and secure solutions.
• Identify and communicate key risks and security posture to senior leadership; build effective relationships across UPR business units; mentor junior security engineers and architects; build and contribute to communities of excellence as appropriate.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION:
• Bachelor’s degree in Computer Science, Cyber Security, Information Technology, or related technical field required.
• Master’s degree preferred.
EXPERIENCE:
• 9+ Years of demonstrated experience working in a technical area as part of a large team (Software Engineering, Computer Engineering, DevSecOps, Infrastructure, Networking, Cyber Security, Architecture, etc.).
• Experience in large-scale networks, routing protocols, network security components, and identity and access management architectures.
• Experience producing high quality technical documentation.
• Payment Card Industry Data Security Standard (PCI DSS) experience is preferred.
• Extensive knowledge and experience working with data security and privacy, legal, and regulatory frameworks preferred.
• Or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
• CISSP – Certified Information Systems Security Professional (Preferred)
• PMP – Project Management Professional (Preferred)
ADDITIONAL INFORMATION:
• Flexible and adaptable in regard to learning and understanding new technologies.
• Strong written and oral communication and interpersonal skills; highly collaborative; personally and professionally self-aware; ability to and interested in interacting with individuals at all levels of the organization.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in high-pressure environment.
• Strong sense of urgency and commitment, as well as sound business sense with a strategic, conceptual, and operational orientation.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Studios
posted_at: 17 days agoschedule_type: Full-time
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: Responsible for the overall maintenance and
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: Responsible for the overall maintenance and technical operations of all rides and attractions at Universal Orlando.
MAJOR RESPONSIBILITIES:
• Manages and directs Ride and Show Maintenance of attractions at USF, IOA and Volcano Bay. Maintenance includes Preventive Maintenance, Repairs and Operational Support. Required coverage spans 7 days a week 24 hours a day.
• Provide support for the Design, Development, Deployment and Technical Operations of Universal Orlando.
• Ride Safety and Compliance at Universal Orlando. Ensure safety of all guests and Team Members. Chair safety compliance and meeting with safety representatives.
• Develops and drives the implementation of the Reliability Centered Maintenance (RCM) initiative within Ride and Show. This includes both cultural and procedural programs to make UO best in class and improve overall performance.
• Partners with Universal Creative in the new attraction evaluation and review to make sure new attractions are delivered correctly and completely. Review scope of work, designs, deliverables and testing results of all new attractions for safety, maintainability and reliability.
• Other Maintenance Duties include the management and oversight of the Parkwide Audio, Video and Lighting Departments, Central Shops and Integration Facilities, Off-Site Creative Fabrication Shop, Auto Shop, Boat Maintenance Shop and 33,000+ SKU Parts Warehouse.
• Financial responsibility for the overall Ride and Show Budget.
• TSAT and development of Exempt and Hourly Team members. Ensure entire team is properly trained for work activities and managing team members.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelor’s degree in Engineering or appropriate technical field is required. Master’s degrees in technical field and/or management/business degree(s) are desirable.
EXPERIENCE: 10+ Years: Required in a Senior Management role within the ride maintenance field with specific training and experience with ride maintenance and inspection or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS: Level 1 NAARSO Safety Inspector
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
JOB... SUMMARY: Responsible for the overall maintenance and technical operations of all rides and attractions at Universal Orlando.
MAJOR RESPONSIBILITIES:
• Manages and directs Ride and Show Maintenance of attractions at USF, IOA and Volcano Bay. Maintenance includes Preventive Maintenance, Repairs and Operational Support. Required coverage spans 7 days a week 24 hours a day.
• Provide support for the Design, Development, Deployment and Technical Operations of Universal Orlando.
• Ride Safety and Compliance at Universal Orlando. Ensure safety of all guests and Team Members. Chair safety compliance and meeting with safety representatives.
• Develops and drives the implementation of the Reliability Centered Maintenance (RCM) initiative within Ride and Show. This includes both cultural and procedural programs to make UO best in class and improve overall performance.
• Partners with Universal Creative in the new attraction evaluation and review to make sure new attractions are delivered correctly and completely. Review scope of work, designs, deliverables and testing results of all new attractions for safety, maintainability and reliability.
• Other Maintenance Duties include the management and oversight of the Parkwide Audio, Video and Lighting Departments, Central Shops and Integration Facilities, Off-Site Creative Fabrication Shop, Auto Shop, Boat Maintenance Shop and 33,000+ SKU Parts Warehouse.
• Financial responsibility for the overall Ride and Show Budget.
• TSAT and development of Exempt and Hourly Team members. Ensure entire team is properly trained for work activities and managing team members.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelor’s degree in Engineering or appropriate technical field is required. Master’s degrees in technical field and/or management/business degree(s) are desirable.
EXPERIENCE: 10+ Years: Required in a Senior Management role within the ride maintenance field with specific training and experience with ride maintenance and inspection or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS: Level 1 NAARSO Safety Inspector
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Parks
posted_at: 10 days agoschedule_type: Part-time
JOB SUMMARY: Assist the VP of Media and the VP of Creative with processing of media and creative invoices and liaison with external agencies/clients/vendors to provide payment status updates. Assist with setting up new vendors in the accounts payable system and ensure all vendor documentation is completed.
MAJOR RESPONSIBILITIES...
• Manage and implement invoice in-take reconciliation and vendor payment for all teams within Integrated Marketing
JOB SUMMARY: Assist the VP of Media and the VP of Creative with processing of media and creative invoices and liaison with external agencies/clients/vendors to provide payment status updates. Assist with setting up new vendors in the accounts payable system and ensure all vendor documentation is completed.
MAJOR RESPONSIBILITIES...
• Manage and implement invoice in-take reconciliation and vendor payment for all teams within Integrated Marketing and Communications.
• Manage and implement the vendor set up process ensuring that all vendor paperwork is completed, and vendor is set up properly in the Finance payment systems.
• Communicate via phone and email with vendors and internal Finance teams about status of invoices and status of vendor set-ups to ensure timely completion
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: High school degree or GED required. Associate’s degree or Bachelor’s degree in Marketing, Public Relations, Media/Advertising is preferred.
EXPERIENCE: 2+ years’ marketing experience preferred; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
MAJOR RESPONSIBILITIES...
• Manage and implement invoice in-take reconciliation and vendor payment for all teams within Integrated Marketing and Communications.
• Manage and implement the vendor set up process ensuring that all vendor paperwork is completed, and vendor is set up properly in the Finance payment systems.
• Communicate via phone and email with vendors and internal Finance teams about status of invoices and status of vendor set-ups to ensure timely completion
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: High school degree or GED required. Associate’s degree or Bachelor’s degree in Marketing, Public Relations, Media/Advertising is preferred.
EXPERIENCE: 2+ years’ marketing experience preferred; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
via Careers At Universal Parks & Resorts - Universal Parks
schedule_type: Full-time
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: Responsible for generating Group Youth business
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB... SUMMARY: Responsible for generating Group Youth business through targeted sales efforts with a focus on securing large, multi-year, competitive Youth events
MAJOR RESPONSIBILITIES:
• Develops, solicits, and negotiates group events through direct sales calls, trade show attendance, lead follow-up and telemarketing to achieve objectives for sales volume and associated revenues; seeks out sources of new business; follows-up on all sales leads received
• Develops and manages accounts, including regular sales calls/meetings to keep clients updated, entertaining clients, and employee training to increase destination product awareness and to achieve objective for sales volume and revenue. Follows up with past accounts for future leads and referrals.
• Works closely with internal partners to market UOR products to generate awareness, increase multi-park/on-site sales and maintain creative integrity across all brands.
• Assists in the development of sales/marketing plans and sales initiatives.
• Attends industry tradeshows and relevant association meetings to keep abreast of industry. Moderate travel may be required.
• Promotes the destination to prospective customers by hosting FAMs and conducting site/training tours.
• Maintains current knowledge on all destination programs and products.
• Act as liaison between the end client and all UO internal departments, including Event Management, Entertainment, Admissions and Group Travel Operations.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelor's degree from a four-year college or university in Business or Hospitality Sales required.
EXPERIENCE: 5+ years sales experience in the hospitality industry; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
JOB... SUMMARY: Responsible for generating Group Youth business through targeted sales efforts with a focus on securing large, multi-year, competitive Youth events
MAJOR RESPONSIBILITIES:
• Develops, solicits, and negotiates group events through direct sales calls, trade show attendance, lead follow-up and telemarketing to achieve objectives for sales volume and associated revenues; seeks out sources of new business; follows-up on all sales leads received
• Develops and manages accounts, including regular sales calls/meetings to keep clients updated, entertaining clients, and employee training to increase destination product awareness and to achieve objective for sales volume and revenue. Follows up with past accounts for future leads and referrals.
• Works closely with internal partners to market UOR products to generate awareness, increase multi-park/on-site sales and maintain creative integrity across all brands.
• Assists in the development of sales/marketing plans and sales initiatives.
• Attends industry tradeshows and relevant association meetings to keep abreast of industry. Moderate travel may be required.
• Promotes the destination to prospective customers by hosting FAMs and conducting site/training tours.
• Maintains current knowledge on all destination programs and products.
• Act as liaison between the end client and all UO internal departments, including Event Management, Entertainment, Admissions and Group Travel Operations.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
EDUCATION: Bachelor's degree from a four-year college or university in Business or Hospitality Sales required.
EXPERIENCE: 5+ years sales experience in the hospitality industry; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE Show more details...
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