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via LinkedIn
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
Join a Transformative Nonprofit Helping Families in Debt
Upsolve is an award-winning nonprofit organization that leverages technology to assist low-income families in filing for bankruptcy at no cost. Since inception, Upsolve has eliminated over $300 million in debt for families burdened by medical expenses, predatory loans, and job loss. Supported by reputable organizations such as Y... Combinator, Eric Schmidt, and the Robin Hood Foundation, we
Join a Transformative Nonprofit Helping Families in Debt
Upsolve is an award-winning nonprofit organization that leverages technology to assist low-income families in filing for bankruptcy at no cost. Since inception, Upsolve has eliminated over $300 million in debt for families burdened by medical expenses, predatory loans, and job loss. Supported by reputable organizations such as Y... Combinator, Eric Schmidt, and the Robin Hood Foundation, we have secured nearly $4 million in funding from prominent investors including Jim Breyer, Vinod Khosla, and Chris Sacca.
Recognition and Awards
Upsolve Has Been Recognized For Its Impactful Work
• TIME named Upsolve one of the Top 100 Inventions of the Year in 2020.
• Fast Company honored Upsolve with the World Changing Idea of the Year in Social Justice in 2019.
• The New York Times awarded Upsolve the Good Tech Award in 2018.
Join Our Team as a Paralegal
In this role, you will be pivotal in delivering exceptional service to families facing financial challenges. Responsibilities include assisting users via email and text with inquiries about bankruptcy and Upsolve's services, supporting users in completing forms, addressing case complexities, and ensuring awareness of critical deadlines. Additionally, you will collaborate with the engineering team by providing weekly feedback to enhance our product based on user interactions.
Qualifications For The Ideal Candidate
You are an ideal fit if:
• You have a proven background in assisting low-income communities or a personal connection to our mission.
• You possess experience as a paralegal or in a customer success-oriented position.
• You excel in communication, problem-solving, and simplifying complex topics for diverse audiences.
• You exhibit exceptional empathy, work ethic, and organizational skills, and are driven to deliver unparalleled customer service within the legal services sector.
Application Process
If you are passionate about making a difference, email your resume and a brief explanation of why you are suited for the paralegal position to joinus@upsolve.org. We look forward to connecting with you.
Employment Type: Full-Time Show more details...
Upsolve is an award-winning nonprofit organization that leverages technology to assist low-income families in filing for bankruptcy at no cost. Since inception, Upsolve has eliminated over $300 million in debt for families burdened by medical expenses, predatory loans, and job loss. Supported by reputable organizations such as Y... Combinator, Eric Schmidt, and the Robin Hood Foundation, we have secured nearly $4 million in funding from prominent investors including Jim Breyer, Vinod Khosla, and Chris Sacca.
Recognition and Awards
Upsolve Has Been Recognized For Its Impactful Work
• TIME named Upsolve one of the Top 100 Inventions of the Year in 2020.
• Fast Company honored Upsolve with the World Changing Idea of the Year in Social Justice in 2019.
• The New York Times awarded Upsolve the Good Tech Award in 2018.
Join Our Team as a Paralegal
In this role, you will be pivotal in delivering exceptional service to families facing financial challenges. Responsibilities include assisting users via email and text with inquiries about bankruptcy and Upsolve's services, supporting users in completing forms, addressing case complexities, and ensuring awareness of critical deadlines. Additionally, you will collaborate with the engineering team by providing weekly feedback to enhance our product based on user interactions.
Qualifications For The Ideal Candidate
You are an ideal fit if:
• You have a proven background in assisting low-income communities or a personal connection to our mission.
• You possess experience as a paralegal or in a customer success-oriented position.
• You excel in communication, problem-solving, and simplifying complex topics for diverse audiences.
• You exhibit exceptional empathy, work ethic, and organizational skills, and are driven to deliver unparalleled customer service within the legal services sector.
Application Process
If you are passionate about making a difference, email your resume and a brief explanation of why you are suited for the paralegal position to joinus@upsolve.org. We look forward to connecting with you.
Employment Type: Full-Time Show more details...
via Ladders
schedule_type: Full-time
(Full Time) Software Engineer (Fight Poverty With Code) at Upsolve (United States) | BEAMSTART Jobs Software Engineer (Fight Poverty With Code)Upsolve United States Date Posted06 Aug, 2022 Work LocationNew York, United States Salary Offered$100000 — $179997 yearly Job TypeFull Time Experience Required1+ years Remote WorkYes Stock OptionsNo Vacancies1 available Upsolve is an award-winning nonprofit that helps low-income families file for both bankruptcy
(Full Time) Software Engineer (Fight Poverty With Code) at Upsolve (United States) | BEAMSTART Jobs Software Engineer (Fight Poverty With Code)Upsolve United States Date Posted06 Aug, 2022 Work LocationNew York, United States Salary Offered$100000 — $179997 yearly Job TypeFull Time Experience Required1+ years Remote WorkYes Stock OptionsNo Vacancies1 available Upsolve is an award-winning nonprofit that helps low-income families file for both bankruptcy and immigration for free using technology. To date, Upsolve has relieved over $500 million in debt for low-income families trapped in debt from medical bills, predatory loans, and layoffs and has helped hundreds of immigrant families obtain work permits. We combine the scale of tech startups with the quantifiable impact of the most effective nonprofits.Upsolve is funded by Y Combinator, Eric Schmidt, and the Robin Hood Foundation. Our funders also include Jim Breyer, who led the Facebook Series A, Vinod Khosla, founder of Khosla... Ventures and SUN Microsystems, and Chris Sacca, an early investor in Instagram, Facebook, and Uber.In 2020, TIME named Upsolve one of the Top 100 Inventions of the Year . In 2019, Fast Company named Upsolve World Changing Idea of the Year in Social Justice . In 2018, the New York Times gave Upsolve the Good Tech Award .The RoleUpsolve is hiring a software engineer to help us develop top-tier online tools that make it easy for families throughout the United States to access their civil legal rights. As a software engineer, you will be responsible for building new tools that screen cases and prepare the required forms and supporting documents needed for a number of civil legal rights. For example, we are currently working on new tools to help immigrants file for Temporary Protected Status (TPS), Family Green Cards, and Work Permits. You will also be responsible for maintaining existing tools – such as our DACA and bankruptcy tools – and fixing any errors that might surface.This is a highly entrepreneurial type role, so you will have the autonomy to make decisions on a daily basis related to product and dev-ops. Your work will range from UI accessibility, to database modeling universal contexts for discussing legal issues, to infrastructure reliability, and more. You will also be working with the full team in a highly dynamic and exciting way.You do not need any prior experience in bankruptcy or immigration. We will teach you. If you are interested in nonprofits, startups, and advocacy, we would love to chat with you about how you can help us change the way the legal system works in the United States and world.A Nonprofit with Netflix-level Engineering AmbitionsThere are many layers to doing our work at scale, and lots of technical and product-building opportunities to learn from. Here are some things we are up to:Exploring state machines and the actor model to build an interviewing UI framework to drive all our tools supporting self-representation in financial/legal matters . Extending from that, turning those machines into state charts and building internal tools that can help the team visualize and maintain knowledge about why questionnaires/code are the way they are. We are currently in the process of open sourcing our own framework for Charity Navigator, Code for America, and others to use.Building a structured data approach to content writing that allows for more complex reading/rendering experiences and helps us beat billion-dollar companies in SEO, and a quadtree algorithm that lets all the pages on upsolve.org site link internally to one another in a balanced way, also known as Airbnb’s “Walk Across America” project.Improving an internal event tracking system that will handle a high volume of events for everything from court docket entries to the component impressions on upsolve.org, weaving it into scoring data from Google Search Console in our data warehouse , and providing granular analysis around content performance so our content teams can be more effective than publicly traded competitors.Improving authentication and security at Upsolve, from scheduled data anonymization, to SQL level access control, to column encryption in our ORM.You Are a Good Fit If:You have built consumer-facing applications with high levels of usage and reliabilityYou have a track record of helping low-income communities or a connection to our workYou have a willingness to learn fastYou ship incrementally and love to iterateYou love data, analytics, and ways to measure features you shipYou can move fluidly between frontends, backends, and Dev-Ops to ensure the greatest experience is delivered and supportedYou have top 1% empathy, work ethic, and organizational skills, and you would be obsessed with building the best level of customer service tools ever provided at legal service nonprofits in the United StatesHow to Apply?We would love to talk to you. Please share with us your resume and a couple of paragraphs about why you think you would be a good fit for the role. About Upsolve TurboTax for Bankruptcy (nonprofit) Company Size: 1 - 5 People Year Founded: Not Specified Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job More Full Time Jobs UI/UX Designer London, United Kingdom Full Time UI/UX Designer London, United Kingdom Full Time VP of Growth for a Rapidly Growing AI Healthcare Consumer Startup
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via Get.It
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
Upsolve is seeking a passionate and compassionate Paralegal to join our team in New York City, NY! Our mission is to provide top-notch legal services to individuals and low-income families who are struggling with debt. As a Paralegal, you'll be an integral part of our team, responsible for assisting our users through email, chat, and phone when they need information about bankruptcy and our... service. In addition, you'll be responsible for streamlining
Upsolve is seeking a passionate and compassionate Paralegal to join our team in New York City, NY! Our mission is to provide top-notch legal services to individuals and low-income families who are struggling with debt. As a Paralegal, you'll be an integral part of our team, responsible for assisting our users through email, chat, and phone when they need information about bankruptcy and our... service. In addition, you'll be responsible for streamlining their forms, addressing complications, and keeping them up-to-date on important deadlines.
More than just about the job itself, what makes this opportunity special is the chance to make a real difference in people's lives. Our users are often in dire circumstances, and their outcomes can depend on having someone in their corner who truly cares. We're looking for someone who really understands and identifies with our mission, and who is motivated by the knowledge that they're having a positive impact on the world every day.
As the backbone of our organization, you'll also work closely with our engineering team, providing weekly feedback on how we can improve our product based on user feedback. Our ideal candidate would be someone who relishes collaborating with the team and undertaking new challenges that push their limits.
We don’t require any prior experience in bankruptcy. We are committed to investing in our employees, and we will provide you with comprehensive training in this field. However, if you have a background in nonprofits or startups, that would be a big plus.
New York City is a hub of opportunity, and working with Upsolve provides a unique opportunity to work in a thriving city with many different cultures and lifestyles. Our organization is committed to supporting our employees and providing a working environment that is both stimulating and supportive. We offer medical and dental insurance, 401(k) matching, a flexible and remote work environment, and plenty of opportunities for personal and professional growth. We believe that work should not take over your life, so we offer a healthy work-life balance that ensures our employees can enjoy all the benefits NYC has to offer.
If you have the drive and passion for helping others and want to join a team that is making a real impact, then Upsolve is the right place for you Show more details...
More than just about the job itself, what makes this opportunity special is the chance to make a real difference in people's lives. Our users are often in dire circumstances, and their outcomes can depend on having someone in their corner who truly cares. We're looking for someone who really understands and identifies with our mission, and who is motivated by the knowledge that they're having a positive impact on the world every day.
As the backbone of our organization, you'll also work closely with our engineering team, providing weekly feedback on how we can improve our product based on user feedback. Our ideal candidate would be someone who relishes collaborating with the team and undertaking new challenges that push their limits.
We don’t require any prior experience in bankruptcy. We are committed to investing in our employees, and we will provide you with comprehensive training in this field. However, if you have a background in nonprofits or startups, that would be a big plus.
New York City is a hub of opportunity, and working with Upsolve provides a unique opportunity to work in a thriving city with many different cultures and lifestyles. Our organization is committed to supporting our employees and providing a working environment that is both stimulating and supportive. We offer medical and dental insurance, 401(k) matching, a flexible and remote work environment, and plenty of opportunities for personal and professional growth. We believe that work should not take over your life, so we offer a healthy work-life balance that ensures our employees can enjoy all the benefits NYC has to offer.
If you have the drive and passion for helping others and want to join a team that is making a real impact, then Upsolve is the right place for you Show more details...
via Ladders
schedule_type: Full-time and Part-time
(Full Time) Senior Software Engineer (Fight Poverty with Code) at Upsolve (United States) | BEAMSTART Jobs Senior Software Engineer (Fight Poverty with Code)Upsolve United States Date Posted26 Jun, 2022 Work LocationNew York, United States Salary Offered$190000 — $200000 yearly Job TypeFull Time Experience Required3+ years Remote WorkNo Stock OptionsNo Vacancies1 available Upsolve helps low-income families in financial distress access their legal
(Full Time) Senior Software Engineer (Fight Poverty with Code) at Upsolve (United States) | BEAMSTART Jobs Senior Software Engineer (Fight Poverty with Code)Upsolve United States Date Posted26 Jun, 2022 Work LocationNew York, United States Salary Offered$190000 — $200000 yearly Job TypeFull Time Experience Required3+ years Remote WorkNo Stock OptionsNo Vacancies1 available Upsolve helps low-income families in financial distress access their legal and financial rights, through tech products, community, and education. Our mission is to fight for a legal and financial system we can all access. Our first product, a web app that helps families file for bankruptcy for free, has relieved $300 million+ in debt for low-income families suffering from medical bills, predatory loans, and layoffs. Today, Upsolve has 150,000+ members. Named to TIME’S 100 Best Inventions of 2020 . Upsolve is fighting for racial, economic, and social justice at scale.Upsolve is funded by Y Combinator, Jack Dorsey... Eric Schmidt, the Robin Hood Foundation, Jim Breyer, Vinod Khosla, and Chris Sacca, the Hewlett Foundation, the Legal Services Corporation, and several others. To date, we've raised over $6 million.Hear from our users about the difference Upsolve has made in their lives and watch our recent TED Talk , sharing our work and our vision for a more equitable legal and financial system. Read this post to learn more about where Upsolve is headed in the long run and how we see our advantages compounding over time: Understanding Upsolve .Read more in-depth about what engineering at Upsolve is like.Interested? Reach out to rohanATupsolve.org.As a founding engineer, you're a good fit if you've already had strong experiences learning the fundamentals of software engineering at another startup or established tech company.You're currently looking for opportunities that will allow you to reach your full potential as an engineer, helping marginalized communities with the skills you've gained throughout your career. You must have a passion for social, economic, and racial justice.You've always told yourself: "one day, I'm going to use my engineering skills to actually help people who need me."Before you became a software engineer or in your current career, you've had a track record of helping people in need. This could include volunteer experience, activism, or a full-time job.You have a well-developed awareness of the inequity in our society and a burning desire to do something about it.You've been looking for the right opportunity to work on these passions full-time while being fairly compensated.You care about working with a very diverse team from all walks of life.You're ready to take ownership over new features and products at an organization that is well-funded, widely recognized, and relieves hundreds of millions of dollars of debt per year.If this sounds like you, we're committed to making Upsolve the most meaningful professional experience of your life.You have a strong focus on social impactYou have a willingness to learn fastYou ship incrementally and love to iterateYou have an entrepreneurial spiritYou love data, analytics, and ways to measure features you shipYou can move fluidly between frontends, backends, and DevOpsThe chance to build a product that relieves hundreds of millions of dollars per year and transforms the lives of low-income and working-class familiesThe ability to ship live code within hours of startingA welcoming and collaborative environment with people who are dedicating their lives to fighting povertyAn environment for rapid experimentation and ownershipOwnership of entire systems and features that deliver society-changing impactContributing to the foundation and culture of a young and growing organizationExperience working cross-functionally and exposure to a variety of business functionsCash compensation on par with for-profit tech companies ($170,000 - $200,000)Read more about the specific technical learning opportunities and the concrete impact you'll have as an engineer at Upsolve.3+ years’ experience writing production-grade code in a modern programming languageAn incredibly high bar for velocity of shipping and the quality of your workYou build software that is explicit and intuitiveYou’re pragmatic in knowing when to refactor and when to shipDesired: Professional experience with NodeJSDesired: Experience with cloud service providers like AWSInterested? We’d love to talk to you. Send an email to rohanATupsolve.orgUpsolve is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment in all terms and conditions of employment regardless of sex, gender(including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, race, color, religion, creed, national origin, ancestry, age (over 40), physical disability, mental disability, medical condition, genetic information, marital status, domestic partner status, military or veteran status, height, weight, AIDS/HIV status, and any other protected category under federal, state or local law. We will consider for employment qualified applicants with arrest and conviction records. About Upsolve TurboTax for Bankruptcy (nonprofit) Company Size: 1 - 5 People Year Founded: Not Specified Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job More Full Time Jobs Product Manager California Full Time Senior Software Engineer, Infrastructure San Francisco Full Time Android Engineer San Francisco Full Time Senior Software Engineer, Customers, Front End San Francisco Full Time Head of Growth Marketing New York Full Time More Companies Hiring Karate Labs United States NimbleRx United States Respaid United States Automat (formerly lasso) United States Spruce Systems United States BEAMSTART brings you the latest news, databases, and jobs from all around the world on startups, technology, and business. Stay updated with industry news, plug-in to exciting community events, and discover incredible career opportunities with the world's most innovative companies. 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via Jooble
posted_at: 13 days agoschedule_type: Full-time
Upsolve is an award-winning nonprofit that helps low-income families file for bankruptcy for free, using technology. To date, Upsolve has relieved over $300 million in debt for low-income families trapped in debt from medical bills, predatory loans, and layoffs. We combine the scale of tech startups with the quantifiable impact of the most effective nonprofits.
Upsolve is funded by Y Combinator... Eric Schmidt, and the Robin Hood Foundation. Our
Upsolve is an award-winning nonprofit that helps low-income families file for bankruptcy for free, using technology. To date, Upsolve has relieved over $300 million in debt for low-income families trapped in debt from medical bills, predatory loans, and layoffs. We combine the scale of tech startups with the quantifiable impact of the most effective nonprofits.
Upsolve is funded by Y Combinator... Eric Schmidt, and the Robin Hood Foundation. Our funders also include Jim Breyer, who led the Facebook Series A, Vinod Khosla, founder of Khosla Ventures and SUN Microsystems, and Chris Sacca, an early investor in Instagram, Facebook, and Uber. To date, we"ve raised nearly $4 million.
In 2020, TIME named Upsolve one of the Top 100 Inventions of the Year. In 2019, Fast Company named Upsolve World Changing Idea of the Year in Social Justice. In 2018, the New York Times gave Upsolve the Good Tech Award.
The Role
Upsolve is hiring a paralegal to help us provide the best level of service possible to low-income families trapped in debt. As a paralegal, youll be responsible for assisting our users over email and text when they need information about bankruptcy and our service. Youll also be responsible for helping our users update their forms, addressing any complications in their cases, and keeping them up to date around important deadlines.
Along with supporting our users, youll provide weekly feedback to our engineering team on how we improve our product, based on what you hear from users.
You dont need any prior experience in bankruptcy. Well teach you. If youre interested in nonprofits, startups, and advocacy, wed love to chat with you about how you can help us change the way low-income families in America receive legal help.
You"re a good fit if:
You have a track record of helping low-income communities or a personal connection to our work.
You have experience as a paralegal or in a customer success role.
Youre a great writer and problem solver with experience breaking down complicated topics for lay audiences.
You have top 1% empathy, work ethic, and organizational skills, and you"d be obsessed with providing the best level of customer service ever provided at a legal services nonprofit in the United States.
You"re not a good fit if:
You have plans to apply to law school in the next 2-3 years.
You have no prior experience in a paralegal, customer support, or direct service role.
How to Apply?
Wed love to talk to you. Send an email to View email address on get.it. Please include your resume and a couple of paragraphs about why you think you"d be a good fit for the role.
Employment Type: Full-Time Show more details...
Upsolve is funded by Y Combinator... Eric Schmidt, and the Robin Hood Foundation. Our funders also include Jim Breyer, who led the Facebook Series A, Vinod Khosla, founder of Khosla Ventures and SUN Microsystems, and Chris Sacca, an early investor in Instagram, Facebook, and Uber. To date, we"ve raised nearly $4 million.
In 2020, TIME named Upsolve one of the Top 100 Inventions of the Year. In 2019, Fast Company named Upsolve World Changing Idea of the Year in Social Justice. In 2018, the New York Times gave Upsolve the Good Tech Award.
The Role
Upsolve is hiring a paralegal to help us provide the best level of service possible to low-income families trapped in debt. As a paralegal, youll be responsible for assisting our users over email and text when they need information about bankruptcy and our service. Youll also be responsible for helping our users update their forms, addressing any complications in their cases, and keeping them up to date around important deadlines.
Along with supporting our users, youll provide weekly feedback to our engineering team on how we improve our product, based on what you hear from users.
You dont need any prior experience in bankruptcy. Well teach you. If youre interested in nonprofits, startups, and advocacy, wed love to chat with you about how you can help us change the way low-income families in America receive legal help.
You"re a good fit if:
You have a track record of helping low-income communities or a personal connection to our work.
You have experience as a paralegal or in a customer success role.
Youre a great writer and problem solver with experience breaking down complicated topics for lay audiences.
You have top 1% empathy, work ethic, and organizational skills, and you"d be obsessed with providing the best level of customer service ever provided at a legal services nonprofit in the United States.
You"re not a good fit if:
You have plans to apply to law school in the next 2-3 years.
You have no prior experience in a paralegal, customer support, or direct service role.
How to Apply?
Wed love to talk to you. Send an email to View email address on get.it. Please include your resume and a couple of paragraphs about why you think you"d be a good fit for the role.
Employment Type: Full-Time Show more details...
via Get.It
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
Summary Description:
Upsolve, an award-winning nonprofit, is seeking a Paralegal to assist low-income families in filing for bankruptcy and provide exceptional customer service. The Paralegal will support users through email and text, offering information about bankruptcy and the organization's services. Key responsibilities include assisting users with updating forms, addressing case... complications, and keeping them informed of important deadlines.
Summary Description:
Upsolve, an award-winning nonprofit, is seeking a Paralegal to assist low-income families in filing for bankruptcy and provide exceptional customer service. The Paralegal will support users through email and text, offering information about bankruptcy and the organization's services. Key responsibilities include assisting users with updating forms, addressing case... complications, and keeping them informed of important deadlines. Additionally, the Paralegal will provide feedback to the engineering team to improve the organization's product. No prior experience in bankruptcy is required, as training will be provided.
Compensation and Benefits:
- Competitive salary
- Health insurance coverage
- Retirement savings plan
- Generous vacation and leave policy
- Professional development opportunities
Why You Should Apply for This Position Today:
- Make a significant impact on low-income families struggling with debt
- Join a highly regarded nonprofit recognized for its innovation and positive social impact
- Work with a diverse and talented team committed to making a difference in people's lives
- Gain experience in the nonprofit sector and learn about legal advocacy
Skills:
- Strong written communication skills to effectively assist users and provide information in a clear and concise manner
- Excellent problem-solving skills to address complex topics and break them down for lay audiences
- Top-notch empathy and customer service skills to provide the best level of support to users
- Strong organizational skills to manage multiple cases and deadlines efficiently
Responsibilities:
- Assist users via email and text, answering inquiries about bankruptcy and the organization's services
- Help users update their forms accurately and timely
- Address any complications or issues that arise in users' cases
- Keep users informed of important deadlines and updates in their cases
- Provide weekly feedback to the engineering team on user experiences and suggestions for product improvement
Qualifications:
- Prior experience in a paralegal or customer success role
- Demonstrated commitment to helping low-income communities or personal connection to the organization's work
- Excellent writing skills with the ability to explain complex topics to individuals with limited legal knowledge
- Exceptional empathy, work ethic, and organizational skills
- Strong desire to provide the best level of customer service in the legal services nonprofit sector
Similar Occupations / Job Titles that would be a great fit for this role:
- Legal Assistant
- Customer Support Representative in the legal industry
- Community Advocate
Education Requirements:
- Bachelor's degree in a relevant field (preferred)
Education Requirements Credential Category:
- N/A
Experience Requirements:
- Prior experience as a Paralegal, or in a customer support or direct service role
- Familiarity with bankruptcy law is not required, as training will be provided
Why Work in New York City, NY:
- Vibrant and dynamic city with countless cultural attractions, world-class restaurants, and diverse neighborhoods
- Hub for business, finance, technology, and the arts, providing ample opportunities for professional growth and networking
- Collaborate with a diverse and talented workforce within a thriving nonprofit and startup ecosystem
- Access to a wide range of educational institutions, museums, and professional development opportunities Show more details...
Upsolve, an award-winning nonprofit, is seeking a Paralegal to assist low-income families in filing for bankruptcy and provide exceptional customer service. The Paralegal will support users through email and text, offering information about bankruptcy and the organization's services. Key responsibilities include assisting users with updating forms, addressing case... complications, and keeping them informed of important deadlines. Additionally, the Paralegal will provide feedback to the engineering team to improve the organization's product. No prior experience in bankruptcy is required, as training will be provided.
Compensation and Benefits:
- Competitive salary
- Health insurance coverage
- Retirement savings plan
- Generous vacation and leave policy
- Professional development opportunities
Why You Should Apply for This Position Today:
- Make a significant impact on low-income families struggling with debt
- Join a highly regarded nonprofit recognized for its innovation and positive social impact
- Work with a diverse and talented team committed to making a difference in people's lives
- Gain experience in the nonprofit sector and learn about legal advocacy
Skills:
- Strong written communication skills to effectively assist users and provide information in a clear and concise manner
- Excellent problem-solving skills to address complex topics and break them down for lay audiences
- Top-notch empathy and customer service skills to provide the best level of support to users
- Strong organizational skills to manage multiple cases and deadlines efficiently
Responsibilities:
- Assist users via email and text, answering inquiries about bankruptcy and the organization's services
- Help users update their forms accurately and timely
- Address any complications or issues that arise in users' cases
- Keep users informed of important deadlines and updates in their cases
- Provide weekly feedback to the engineering team on user experiences and suggestions for product improvement
Qualifications:
- Prior experience in a paralegal or customer success role
- Demonstrated commitment to helping low-income communities or personal connection to the organization's work
- Excellent writing skills with the ability to explain complex topics to individuals with limited legal knowledge
- Exceptional empathy, work ethic, and organizational skills
- Strong desire to provide the best level of customer service in the legal services nonprofit sector
Similar Occupations / Job Titles that would be a great fit for this role:
- Legal Assistant
- Customer Support Representative in the legal industry
- Community Advocate
Education Requirements:
- Bachelor's degree in a relevant field (preferred)
Education Requirements Credential Category:
- N/A
Experience Requirements:
- Prior experience as a Paralegal, or in a customer support or direct service role
- Familiarity with bankruptcy law is not required, as training will be provided
Why Work in New York City, NY:
- Vibrant and dynamic city with countless cultural attractions, world-class restaurants, and diverse neighborhoods
- Hub for business, finance, technology, and the arts, providing ample opportunities for professional growth and networking
- Collaborate with a diverse and talented workforce within a thriving nonprofit and startup ecosystem
- Access to a wide range of educational institutions, museums, and professional development opportunities Show more details...
via BEAMSTART
schedule_type: Full-timework_from_home: 1
Overview
At Upsolve AI, we serve as the catalyst and facilitator for high-growth technology companies and startups. Our mission is to ensure that a business's aspirations are never hindered by their analytics capabilities. We empower them to swiftly deliver customer-facing analytics and reporting, enabling them to focus on their core offerings and the essentials of their business. With our AI... technology, we provide instant answers to data queries
Overview
At Upsolve AI, we serve as the catalyst and facilitator for high-growth technology companies and startups. Our mission is to ensure that a business's aspirations are never hindered by their analytics capabilities. We empower them to swiftly deliver customer-facing analytics and reporting, enabling them to focus on their core offerings and the essentials of their business. With our AI... technology, we provide instant answers to data queries for our customers' users.
As a Y Combinator-backed (W24) early-stage tech startup, Upsolve AI boasts support from unicorn founders such as the co-founder of Airtable and Handshake, alongside leading venture investors like General Catalyst, Samsung Next Ventures, Soma Capital, and others. Having successfully launched our beta version to our initial customer base, we're now in the process of expanding our product to meet the needs of our growing customer list. Come join us as we continue to push the boundaries and expand our product offerings and customer base at a rapid pace.
The Founding Team
Ka Ling Wu, Co-founder & CEO of Upsolve AI, led product solution development at nPlan, a Series A AI & Construction tech startup, before founding Upsolve. Her tenure at nPlan focused on client expansion. Prior to that, she spent four years at Palantir where she managed client engagements, stakeholder relationships, and spearheaded the creation of Palantir's HyperAuto product as well as the opening of Palantir’s Korea market. Outside of Upsolve, Ka Ling plays rugby and does Crossfit. As a fun fact, she represented the Swiss rugby team. She claims to speak 6 languages, but none perfectly.
Serguei Balanovich, Co-founder & CTO of Upsolve AI, spent seven years at Palantir before co-founding Upsolve. Serguei pioneered early Supply Chain and Manufacturing commercial work and later productized this work into Palantir HyperAuto. Besides software, Serguei enjoys puzzles, board games, and teaching.
Together, we have over 15 years of experience in data engineering and analytics. We took Palantir's Hyperauto from inception to launch, scaled the product to serve more than 50 enterprise customers in less than 2.5 years, and generated eight figures in revenue. We started building Upsolve AI in October 2023 and have recently graduated from Y Combinator W24.
The Opportunity
As the senior full-stack engineer, you'll play a key role in shaping Upsolve AI's technical direction. You'll gain hands-on experience building our early product. Our customer-obsess culture means you'll interact directly with our customers and users. It's essential that you can develop a 0-1 product with exceptional UI/UX. As we grow, you will guide the architectural roadmap that lays the foundation for the Upsolve AI platform. Your technical leadership will be crucial in supporting and growing our engineering and product teams.
Your first 12 months at Upsolve AI will involve...
• Building and leading the delivery of specific verticals of the Upsolve AI platform and deploying it at scale to our growing customer list.
• Collaborating with the team to strategize and evolve the business.
• Influencing new product and feature design while defining a long-term technical strategy aligned with industry best practices.
• Designing and implementing platform integrations with outside APIs, partners, and cloud infrastructure.
What you bring to Upsolve AI:
• 3+ years of experience across front-end and back-end development.
• Great product sense, ability to reason through what good product looks like, independently
• Proficiency in end-to-end TypeScript (TypeORM, React, Express).
• A design sensibility with a leaning towards front-end development.
• Experience in building a product from scratch.
• Proficiency in building various API integrations quickly.
• Familiarity with modern open-source data integration tools (Supabase, Airbyte, Spark).
• Experience working with non-technical stakeholders and users. Comfortable leading and managing an engineering team.
What we value and what’s in it for you?
• At Upsolve AI, we operate like a high-performance sports team. We embrace the reality that hard work is required for success. However, when we sprint together, not only do we win games, but we will also go far and win championships. And when we win, we all share in the prize.
• We despise bureaucracy and redundant processes. Everyone at Upsolve AI is a builder. We all roll up our sleeves, get our hands dirty, and make magic happen daily.
• We value ownership and trust. We believe the person closest to the problem should have the greatest authority to solve it. Consequently, when you identify a problem, you define the solution and build it. This approach allows you to work directly with the founders, and the only limit to your growth is the one you set.
• We believe each team member possesses a unique strength. We form our team based on how these unique spikes from each member compound. As a result, we strive to ensure you work on things that you not only excel at but also highly passionate about.
Additional:
• Salary range of £80k-110k / 0.5-1.25% equity (depending on experience and salary/equity package).
• Opportunity to work with an elite team of entrepreneurs and engineers.
• Take-what-you-need holiday policy. We know building a startup is hard work and can be intense. We want you to have the full agency to take breaks and rest when you need to, and to maintain a work-life balance.
Location: Our office is in central London. We prefer to all work together face to face when possible because we believe that’s how magic happens. We do highly value flexibility and understand there are times in which working from home is preferred. With that said, we don’t mind if you work from home one or two days a week.
Note. We are currently only looking for candidates who are based in London and we are not able to sponsor UK work visa at the moment Show more details...
At Upsolve AI, we serve as the catalyst and facilitator for high-growth technology companies and startups. Our mission is to ensure that a business's aspirations are never hindered by their analytics capabilities. We empower them to swiftly deliver customer-facing analytics and reporting, enabling them to focus on their core offerings and the essentials of their business. With our AI... technology, we provide instant answers to data queries for our customers' users.
As a Y Combinator-backed (W24) early-stage tech startup, Upsolve AI boasts support from unicorn founders such as the co-founder of Airtable and Handshake, alongside leading venture investors like General Catalyst, Samsung Next Ventures, Soma Capital, and others. Having successfully launched our beta version to our initial customer base, we're now in the process of expanding our product to meet the needs of our growing customer list. Come join us as we continue to push the boundaries and expand our product offerings and customer base at a rapid pace.
The Founding Team
Ka Ling Wu, Co-founder & CEO of Upsolve AI, led product solution development at nPlan, a Series A AI & Construction tech startup, before founding Upsolve. Her tenure at nPlan focused on client expansion. Prior to that, she spent four years at Palantir where she managed client engagements, stakeholder relationships, and spearheaded the creation of Palantir's HyperAuto product as well as the opening of Palantir’s Korea market. Outside of Upsolve, Ka Ling plays rugby and does Crossfit. As a fun fact, she represented the Swiss rugby team. She claims to speak 6 languages, but none perfectly.
Serguei Balanovich, Co-founder & CTO of Upsolve AI, spent seven years at Palantir before co-founding Upsolve. Serguei pioneered early Supply Chain and Manufacturing commercial work and later productized this work into Palantir HyperAuto. Besides software, Serguei enjoys puzzles, board games, and teaching.
Together, we have over 15 years of experience in data engineering and analytics. We took Palantir's Hyperauto from inception to launch, scaled the product to serve more than 50 enterprise customers in less than 2.5 years, and generated eight figures in revenue. We started building Upsolve AI in October 2023 and have recently graduated from Y Combinator W24.
The Opportunity
As the senior full-stack engineer, you'll play a key role in shaping Upsolve AI's technical direction. You'll gain hands-on experience building our early product. Our customer-obsess culture means you'll interact directly with our customers and users. It's essential that you can develop a 0-1 product with exceptional UI/UX. As we grow, you will guide the architectural roadmap that lays the foundation for the Upsolve AI platform. Your technical leadership will be crucial in supporting and growing our engineering and product teams.
Your first 12 months at Upsolve AI will involve...
• Building and leading the delivery of specific verticals of the Upsolve AI platform and deploying it at scale to our growing customer list.
• Collaborating with the team to strategize and evolve the business.
• Influencing new product and feature design while defining a long-term technical strategy aligned with industry best practices.
• Designing and implementing platform integrations with outside APIs, partners, and cloud infrastructure.
What you bring to Upsolve AI:
• 3+ years of experience across front-end and back-end development.
• Great product sense, ability to reason through what good product looks like, independently
• Proficiency in end-to-end TypeScript (TypeORM, React, Express).
• A design sensibility with a leaning towards front-end development.
• Experience in building a product from scratch.
• Proficiency in building various API integrations quickly.
• Familiarity with modern open-source data integration tools (Supabase, Airbyte, Spark).
• Experience working with non-technical stakeholders and users. Comfortable leading and managing an engineering team.
What we value and what’s in it for you?
• At Upsolve AI, we operate like a high-performance sports team. We embrace the reality that hard work is required for success. However, when we sprint together, not only do we win games, but we will also go far and win championships. And when we win, we all share in the prize.
• We despise bureaucracy and redundant processes. Everyone at Upsolve AI is a builder. We all roll up our sleeves, get our hands dirty, and make magic happen daily.
• We value ownership and trust. We believe the person closest to the problem should have the greatest authority to solve it. Consequently, when you identify a problem, you define the solution and build it. This approach allows you to work directly with the founders, and the only limit to your growth is the one you set.
• We believe each team member possesses a unique strength. We form our team based on how these unique spikes from each member compound. As a result, we strive to ensure you work on things that you not only excel at but also highly passionate about.
Additional:
• Salary range of £80k-110k / 0.5-1.25% equity (depending on experience and salary/equity package).
• Opportunity to work with an elite team of entrepreneurs and engineers.
• Take-what-you-need holiday policy. We know building a startup is hard work and can be intense. We want you to have the full agency to take breaks and rest when you need to, and to maintain a work-life balance.
Location: Our office is in central London. We prefer to all work together face to face when possible because we believe that’s how magic happens. We do highly value flexibility and understand there are times in which working from home is preferred. With that said, we don’t mind if you work from home one or two days a week.
Note. We are currently only looking for candidates who are based in London and we are not able to sponsor UK work visa at the moment Show more details...
via Jooble
posted_at: 13 days agoschedule_type: Full-time
Upsolve is hiring a paralegal to help us provide the best level of service possible to low-income families trapped in debt. As a paralegal, youll be responsible for assisting our users over email and text when they need information about bankruptcy and our service. Youll also be responsible for helping our users update their forms, addressing any complications in their cases, and keeping them up... to date around important deadlines.
Along with supporting
Upsolve is hiring a paralegal to help us provide the best level of service possible to low-income families trapped in debt. As a paralegal, youll be responsible for assisting our users over email and text when they need information about bankruptcy and our service. Youll also be responsible for helping our users update their forms, addressing any complications in their cases, and keeping them up... to date around important deadlines.
Along with supporting our users, youll provide weekly feedback to our engineering team on how we improve our product, based on what you hear from users.
You dont need any prior experience in bankruptcy. Well teach you. If youre interested in nonprofits, startups, and advocacy, wed love to chat with you about how you can help us change the way low-income families in America receive legal help.
Employment Type: Full-Time Show more details...
Along with supporting our users, youll provide weekly feedback to our engineering team on how we improve our product, based on what you hear from users.
You dont need any prior experience in bankruptcy. Well teach you. If youre interested in nonprofits, startups, and advocacy, wed love to chat with you about how you can help us change the way low-income families in America receive legal help.
Employment Type: Full-Time Show more details...
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