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Most recent job postings at usacasinoexpert
via Upwork
posted_at: 26 days agoschedule_type: Contractorwork_from_home: 1
We would need a new figure with the following requirements
- expert in advertising marketing Google ads store online casino, betting. This candidate must have previous experience in Google ADS advertising campaigns in the betting sector, online games..
Configuring our existing Google ads account. Expert candidate in advertising standards for online betting and gaming.
Our Curacao license
Countries allowed
- Mexico
-Australia
- Canada
- Turkey
-
We would need a new figure with the following requirements
- expert in advertising marketing Google ads store online casino, betting. This candidate must have previous experience in Google ADS advertising campaigns in the betting sector, online games..
Configuring our existing Google ads account. Expert candidate in advertising standards for online betting and gaming.
Our Curacao license
Countries allowed
- Mexico
-Australia
- Canada
- Turkey
- Europe (Italy, Spain, Germany, Sweden, Norway, Portugal)
I am available for clarifications Show more details...
- expert in advertising marketing Google ads store online casino, betting. This candidate must have previous experience in Google ADS advertising campaigns in the betting sector, online games..
Configuring our existing Google ads account. Expert candidate in advertising standards for online betting and gaming.
Our Curacao license
Countries allowed
- Mexico
-Australia
- Canada
- Turkey
- Europe (Italy, Spain, Germany, Sweden, Norway, Portugal)
I am available for clarifications Show more details...
via Dayforcehcm.com
schedule_type: Full-time
Who We Are:
Headquartered in Atlantic Canada with offices across the United States and around the world, Bulletproof has decades of experience in IT, security, and compliance. The company’s footprint now includes users on six continents trusting Bulletproof to address their technology challenges and strengthen their security posture...
Driven by innovative, empowered and creative teamwork, we build solutions that solve business challenges
Who We Are:
Headquartered in Atlantic Canada with offices across the United States and around the world, Bulletproof has decades of experience in IT, security, and compliance. The company’s footprint now includes users on six continents trusting Bulletproof to address their technology challenges and strengthen their security posture...
Driven by innovative, empowered and creative teamwork, we build solutions that solve business challenges and deliver overall business improvement for our global clients. At Bulletproof, we are committed to our customers, our team and our communities. Bulletproof's practices include Security and Network Operations Centers, Security Assessment & Audit, Quality Assurance and Testing, Project Management, Microsoft Consulting, Managed Services, Managed Security Services, and Product Fulfillment; working together to provide true end-to-end business solutions.
Why Bulletproof:
At Bulletproof, our people are the core of who we are and what we do. Founded in Atlantic Canada and now operating globally, it’s our people who drive us and who bring us together. We believe that it’s through trusting and empowering our entire team, that we achieve more. Bulletproof is a Microsoft Solutions Provider, a FOUR-PEAT Microsoft Canada Workplace Impact Award winner, and crowned the 2021 Microsoft Global Security Partner of the Year. Bulletproof is proud to be a member of the Microsoft Intelligent Security Association. We are committed to helping our customers achieve more.
Job Summary:
You will report to the VP of Business Development and will be responsible for building solid, long-term relationships with Casinos, driving profitable growth for Bulletproof and selling IT security services.
We are looking for someone with an entrepreneurial spirit, a reputation for integrity and accountability, direct sales experience and knowledge of the industry. You have the Hunter mentality but a superb capacity to create and maintain relationships.
This position will be focused primarily on the sales of Bulletproofs security services and solutions, and is not a product sales role. If you have the drive to work independently and the ability to identify, qualify, and secure new business opportunities, we want you.
Job Details/Essential Functions/Responsibilities:
This is a sales hunter “position” and preference will be given to those that can demonstrate the ability to be a positive contributor selling services soon after onboarding, and yet have the capacity to build strong and positive relationship after the Sales, with your clients.
Experience with the casino gaming industry or Security Services would be considered an asset.
Operate as the lead point of contact for all matters specific to your customers.
Build and maintain strong, long-lasting customer relationships.
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Forecast and track key account metrics including account and territory planning.
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
Establishes productive, professional relationships with key personnel in assigned partner accounts.
Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Work closely with cross functional teams to ensure customers achieve marketplace goals.
Keep current on product features, advantages, benefits and selling points for effective communication.
Understanding of the IT channel (Manufactures, Distributors, Resellers and End-users) would be nice to have.
Additional consideration will be given to candidates with existing relationships within the IT channel and within the lottery and gaming space.
Preferred Skills & Education:
Degree or Diploma in Business, Marketing, Technology, Computer Science or related field of study, or equivalent combination of education and/or experience.
5+years of full sales cycle experience, in the lottery and gaming industry.
Knowledge working with CRM.
Proven success in developing and managing partner relationships and driving ongoing revenue results.
Extensive Strategy Development, Partnership Management or Business Development experience.
Proven ability to work independently in a dynamic sales environment.
Strong analytical and reasoning skills with respect to technical, contractual and financial negotiations.
Core Attributes/Characteristics:
Strong team player.
Strong negotiation skills.
Results focused.
Highly organized, adaptability, flexibility and the ability to do quality work under tight timelines.
Expert written and oral communication skills.
Strong presentation skills.
Travel Expectations:
• Local, domestic will be required for this position (around 40-50%). This is a MUST have.Salary range: Base salary from U$ 75,000 up to U$ 120,000
Equal Opportunity Statement:
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status Show more details...
Headquartered in Atlantic Canada with offices across the United States and around the world, Bulletproof has decades of experience in IT, security, and compliance. The company’s footprint now includes users on six continents trusting Bulletproof to address their technology challenges and strengthen their security posture...
Driven by innovative, empowered and creative teamwork, we build solutions that solve business challenges and deliver overall business improvement for our global clients. At Bulletproof, we are committed to our customers, our team and our communities. Bulletproof's practices include Security and Network Operations Centers, Security Assessment & Audit, Quality Assurance and Testing, Project Management, Microsoft Consulting, Managed Services, Managed Security Services, and Product Fulfillment; working together to provide true end-to-end business solutions.
Why Bulletproof:
At Bulletproof, our people are the core of who we are and what we do. Founded in Atlantic Canada and now operating globally, it’s our people who drive us and who bring us together. We believe that it’s through trusting and empowering our entire team, that we achieve more. Bulletproof is a Microsoft Solutions Provider, a FOUR-PEAT Microsoft Canada Workplace Impact Award winner, and crowned the 2021 Microsoft Global Security Partner of the Year. Bulletproof is proud to be a member of the Microsoft Intelligent Security Association. We are committed to helping our customers achieve more.
Job Summary:
You will report to the VP of Business Development and will be responsible for building solid, long-term relationships with Casinos, driving profitable growth for Bulletproof and selling IT security services.
We are looking for someone with an entrepreneurial spirit, a reputation for integrity and accountability, direct sales experience and knowledge of the industry. You have the Hunter mentality but a superb capacity to create and maintain relationships.
This position will be focused primarily on the sales of Bulletproofs security services and solutions, and is not a product sales role. If you have the drive to work independently and the ability to identify, qualify, and secure new business opportunities, we want you.
Job Details/Essential Functions/Responsibilities:
This is a sales hunter “position” and preference will be given to those that can demonstrate the ability to be a positive contributor selling services soon after onboarding, and yet have the capacity to build strong and positive relationship after the Sales, with your clients.
Experience with the casino gaming industry or Security Services would be considered an asset.
Operate as the lead point of contact for all matters specific to your customers.
Build and maintain strong, long-lasting customer relationships.
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Forecast and track key account metrics including account and territory planning.
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
Establishes productive, professional relationships with key personnel in assigned partner accounts.
Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Work closely with cross functional teams to ensure customers achieve marketplace goals.
Keep current on product features, advantages, benefits and selling points for effective communication.
Understanding of the IT channel (Manufactures, Distributors, Resellers and End-users) would be nice to have.
Additional consideration will be given to candidates with existing relationships within the IT channel and within the lottery and gaming space.
Preferred Skills & Education:
Degree or Diploma in Business, Marketing, Technology, Computer Science or related field of study, or equivalent combination of education and/or experience.
5+years of full sales cycle experience, in the lottery and gaming industry.
Knowledge working with CRM.
Proven success in developing and managing partner relationships and driving ongoing revenue results.
Extensive Strategy Development, Partnership Management or Business Development experience.
Proven ability to work independently in a dynamic sales environment.
Strong analytical and reasoning skills with respect to technical, contractual and financial negotiations.
Core Attributes/Characteristics:
Strong team player.
Strong negotiation skills.
Results focused.
Highly organized, adaptability, flexibility and the ability to do quality work under tight timelines.
Expert written and oral communication skills.
Strong presentation skills.
Travel Expectations:
• Local, domestic will be required for this position (around 40-50%). This is a MUST have.Salary range: Base salary from U$ 75,000 up to U$ 120,000
Equal Opportunity Statement:
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status Show more details...
via Upwork
posted_at: 5 days agoschedule_type: Contractorsalary: 15–40 an hourwork_from_home: 1
Today I want to talk to you about two exciting topics - sports and casinos. While they might seem like vastly different things at first glance, both sports and casinos are all about taking risks, pushing boundaries, and striving for greatness.
Let's start with sports. Whether you're a fan or a participant, there's no denying the thrill of competition. From the roar of the crowd to the adrenaline rush of victory, sports has a way of getting the blood
Today I want to talk to you about two exciting topics - sports and casinos. While they might seem like vastly different things at first glance, both sports and casinos are all about taking risks, pushing boundaries, and striving for greatness.
Let's start with sports. Whether you're a fan or a participant, there's no denying the thrill of competition. From the roar of the crowd to the adrenaline rush of victory, sports has a way of getting the blood pumping like nothing else. And with so many different sports to choose from - from football to basketball, tennis to golf, and everything in between - there's something for everyone.
But sports is more than just entertainment - it's also a way to stay healthy and active. Regular exercise has been shown to have numerous health benefits, including reducing the risk of heart disease, diabetes, and certain types of cancer. And for those who participate in team sports, there's the added benefit of building camaraderie and developing strong... relationships with teammates.
Now let's talk about casinos. For many people, the idea of gambling might conjure up images of seedy backrooms and shady characters. But in reality, modern casinos are highly regulated and offer a safe, secure, and exciting environment for people to take risks and try their luck.
Of course, there's no denying that gambling can be addictive and can lead to financial problems if not done responsibly. But for those who can set limits and gamble in moderation, casinos can be a fun and exhilarating way to spend an evening.
And it's not just about gambling, either - many casinos offer a wide range of amenities, from luxurious hotels to world-class restaurants and entertainment venues. Whether you're looking for a night out with friends or a romantic getaway with your partner, a casino can provide an unforgettable experience.
In conclusion, whether you're a sports fan or a casino enthusiast, both offer a way to indulge in your passions and take risks in a safe and controlled environment. So go out there and enjoy all that life has to offer - whether it's on the field or at the blackjack table Show more details...
Let's start with sports. Whether you're a fan or a participant, there's no denying the thrill of competition. From the roar of the crowd to the adrenaline rush of victory, sports has a way of getting the blood pumping like nothing else. And with so many different sports to choose from - from football to basketball, tennis to golf, and everything in between - there's something for everyone.
But sports is more than just entertainment - it's also a way to stay healthy and active. Regular exercise has been shown to have numerous health benefits, including reducing the risk of heart disease, diabetes, and certain types of cancer. And for those who participate in team sports, there's the added benefit of building camaraderie and developing strong... relationships with teammates.
Now let's talk about casinos. For many people, the idea of gambling might conjure up images of seedy backrooms and shady characters. But in reality, modern casinos are highly regulated and offer a safe, secure, and exciting environment for people to take risks and try their luck.
Of course, there's no denying that gambling can be addictive and can lead to financial problems if not done responsibly. But for those who can set limits and gamble in moderation, casinos can be a fun and exhilarating way to spend an evening.
And it's not just about gambling, either - many casinos offer a wide range of amenities, from luxurious hotels to world-class restaurants and entertainment venues. Whether you're looking for a night out with friends or a romantic getaway with your partner, a casino can provide an unforgettable experience.
In conclusion, whether you're a sports fan or a casino enthusiast, both offer a way to indulge in your passions and take risks in a safe and controlled environment. So go out there and enjoy all that life has to offer - whether it's on the field or at the blackjack table Show more details...
via SmartRecruiters Job Search
posted_at: 4 days agoschedule_type: Full-time
Job Description
The Surveillance Gaming Specialist is responsible for observing and reporting activity viewed through the CCTV camera system and live casino observation. This position performs detailed observations, monitors the integrity of casino activity and uses various casino software programs to prepare gaming evaluations, procedural audits and concise reports...
• Job Responsibilities:
Surveillance Gaming Specialist will adhere to the Wynn
Job Description
The Surveillance Gaming Specialist is responsible for observing and reporting activity viewed through the CCTV camera system and live casino observation. This position performs detailed observations, monitors the integrity of casino activity and uses various casino software programs to prepare gaming evaluations, procedural audits and concise reports...
• Job Responsibilities:
Surveillance Gaming Specialist will adhere to the Wynn System of Internal Controls. Specialists will monitor compliance with Nevada Gaming Regulations and the property’s Business Processes.
• They will be responsible for protecting assets through monitoring all patrons and employees for any cheating, fraud and suspicious activity.
• Specialists will evaluate gaming activity and determine the skill level of our guests. In addition to live observation, they will review previously recorded coverage as required. *Specialists will write detailed reports and generate daily log entries on all observations and reviews as well as create any necessary documentation for Management.
• They will be accountable for the accuracy and thoroughness of all reports and departmental records.
• All Specialists must adhere to the department’s training policy, perform tasks as assigned by Executive Management and be able to work as part of a team.
• Other duties include inspecting dice and tiles, maintaining their work area in an executive ready state and maintaining a high degree of professionalism and confidentiality.
Qualifications
• Candidates must be proficient in all table games offered at Wynn | Encore, with a focus on but not limited to: surveillance operations and games protection.
• Candidates are required to adhere to the department training and development requirements, policies and critical knowledge requirements.
• A minimum of 6 months of Casino Surveillance is required. Must have knowledge of Nevada Gaming Regulations and Title 31 requirements.
• Strong computer, writing, communication and people skills are required.
• A Gaming work card is also required at the time of hire.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Show more details...
The Surveillance Gaming Specialist is responsible for observing and reporting activity viewed through the CCTV camera system and live casino observation. This position performs detailed observations, monitors the integrity of casino activity and uses various casino software programs to prepare gaming evaluations, procedural audits and concise reports...
• Job Responsibilities:
Surveillance Gaming Specialist will adhere to the Wynn System of Internal Controls. Specialists will monitor compliance with Nevada Gaming Regulations and the property’s Business Processes.
• They will be responsible for protecting assets through monitoring all patrons and employees for any cheating, fraud and suspicious activity.
• Specialists will evaluate gaming activity and determine the skill level of our guests. In addition to live observation, they will review previously recorded coverage as required. *Specialists will write detailed reports and generate daily log entries on all observations and reviews as well as create any necessary documentation for Management.
• They will be accountable for the accuracy and thoroughness of all reports and departmental records.
• All Specialists must adhere to the department’s training policy, perform tasks as assigned by Executive Management and be able to work as part of a team.
• Other duties include inspecting dice and tiles, maintaining their work area in an executive ready state and maintaining a high degree of professionalism and confidentiality.
Qualifications
• Candidates must be proficient in all table games offered at Wynn | Encore, with a focus on but not limited to: surveillance operations and games protection.
• Candidates are required to adhere to the department training and development requirements, policies and critical knowledge requirements.
• A minimum of 6 months of Casino Surveillance is required. Must have knowledge of Nevada Gaming Regulations and Title 31 requirements.
• Strong computer, writing, communication and people skills are required.
• A Gaming work card is also required at the time of hire.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Show more details...
via Glassdoor
posted_at: 7 days agoschedule_type: Full-time
This position provides FREE MEDICAL INSURANCE FOR ENTIRE FAMILY, FULL USE OF OUR TWO MEDICAL CENTERS (FREE lab work / FREE Generic Drugs / Free Provider Visits and more). TWO 401k plans with one completely funded by Station Casinos and so much more!
Description...
Perform responsibilities in accordance with all Company standards, policies, and procedures. This position will work directly with Corporate Food and Beverage and Property Food and Beverage
This position provides FREE MEDICAL INSURANCE FOR ENTIRE FAMILY, FULL USE OF OUR TWO MEDICAL CENTERS (FREE lab work / FREE Generic Drugs / Free Provider Visits and more). TWO 401k plans with one completely funded by Station Casinos and so much more!
Description...
Perform responsibilities in accordance with all Company standards, policies, and procedures. This position will work directly with Corporate Food and Beverage and Property Food and Beverage Operations to manage, maintain and configure all Food and Beverage aspects of the point of sales systems. Responsible for the configuration of all Food and Beverage aspects of the Point of Sales system including, but not limited to: POS terminals, POS printers, screens, menu items, price levels, profit centers, financials and employees. Partner with Point of Sales vendor personnel to ensure system integrity. Ensure compliance with the company’s database and reporting standards. Ensure all configuration requests are authorized additions, changes or deletions. Maintain pricing with price level models, report categories and menu item groups to ensure accuracy. Maintain a price level structure based on Corporate approved menus and matrixes to distinguish prices based on outlet, tier, and meal period. Meet with department heads to discuss and identify opportunities to increase efficiency of point of sales system. Assist management with any ad-hoc projects as determined necessary and essential to the success of the Food and Beverage operations.
Qualifications:
Ability to communicate effectively with Guests, Team Members and Management. Two (2) years’ experience in Food and Beverage Point of Sales systems required. Excellent PC and spreadsheet skills. Some Food and Beverage product and operations knowledge preferred. Strong organizational skills. Must be flexible, able to handle multiple tasks, and establish priorities effectively. Must be able to travel to all Stations properties if on-site work is required. Flexible working hours and scheduled required Show more details...
Description...
Perform responsibilities in accordance with all Company standards, policies, and procedures. This position will work directly with Corporate Food and Beverage and Property Food and Beverage Operations to manage, maintain and configure all Food and Beverage aspects of the point of sales systems. Responsible for the configuration of all Food and Beverage aspects of the Point of Sales system including, but not limited to: POS terminals, POS printers, screens, menu items, price levels, profit centers, financials and employees. Partner with Point of Sales vendor personnel to ensure system integrity. Ensure compliance with the company’s database and reporting standards. Ensure all configuration requests are authorized additions, changes or deletions. Maintain pricing with price level models, report categories and menu item groups to ensure accuracy. Maintain a price level structure based on Corporate approved menus and matrixes to distinguish prices based on outlet, tier, and meal period. Meet with department heads to discuss and identify opportunities to increase efficiency of point of sales system. Assist management with any ad-hoc projects as determined necessary and essential to the success of the Food and Beverage operations.
Qualifications:
Ability to communicate effectively with Guests, Team Members and Management. Two (2) years’ experience in Food and Beverage Point of Sales systems required. Excellent PC and spreadsheet skills. Some Food and Beverage product and operations knowledge preferred. Strong organizational skills. Must be flexible, able to handle multiple tasks, and establish priorities effectively. Must be able to travel to all Stations properties if on-site work is required. Flexible working hours and scheduled required Show more details...
via Upwork
posted_at: 3 days agoschedule_type: Contractorsalary: 25–75 an hourwork_from_home: 1
Description:
We are seeking an experienced PR specialist who can help us distribute our PR and generate media attention for our casino niche. We need someone who can start immediately and has a proven track record of successful PR campaigns...
Responsibilities:
Develop and implement PR strategies to increase our visibility and generate media attention
Write and distribute press releases to relevant media outlets
Build and maintain relationships
Description:
We are seeking an experienced PR specialist who can help us distribute our PR and generate media attention for our casino niche. We need someone who can start immediately and has a proven track record of successful PR campaigns...
Responsibilities:
Develop and implement PR strategies to increase our visibility and generate media attention
Write and distribute press releases to relevant media outlets
Build and maintain relationships with journalists and editors
Monitor media coverage and provide regular reports to the team
Requirements:
Proven experience as a PR specialist in the casino or related niche
Strong communication and writing skills
Excellent organizational and project management skills
Ability to work independently and meet deadlines
Familiarity with media databases and tracking tools
To apply for this project, please provide:
Your price for distributing one press release
A list of media outlets where you will distribute the PR
Any case studies or examples of successful PR campaigns you have executed in the past
We are looking for someone who can help us distribute the following press release as soon as possible:
https://casinocanada.com/news/canada-at-risk/
We look forward to hearing from you Show more details...
We are seeking an experienced PR specialist who can help us distribute our PR and generate media attention for our casino niche. We need someone who can start immediately and has a proven track record of successful PR campaigns...
Responsibilities:
Develop and implement PR strategies to increase our visibility and generate media attention
Write and distribute press releases to relevant media outlets
Build and maintain relationships with journalists and editors
Monitor media coverage and provide regular reports to the team
Requirements:
Proven experience as a PR specialist in the casino or related niche
Strong communication and writing skills
Excellent organizational and project management skills
Ability to work independently and meet deadlines
Familiarity with media databases and tracking tools
To apply for this project, please provide:
Your price for distributing one press release
A list of media outlets where you will distribute the PR
Any case studies or examples of successful PR campaigns you have executed in the past
We are looking for someone who can help us distribute the following press release as soon as possible:
https://casinocanada.com/news/canada-at-risk/
We look forward to hearing from you Show more details...
via SmartRecruiters Job Search
posted_at: 4 days agoschedule_type: Full-time
Job Description
The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will be goal... driven and will possess strong phone etiquette and
Job Description
The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will be goal... driven and will possess strong phone etiquette and customer service skills, a passion for guest care, and a commitment to proactive service and recovery as necessary.
•Work diligently to drive incremental revenue through booked room reservations.
•Develop one on one relationships with guests and provide exceptional service to cultivate and maintain relationships.
•Ensure that all guests are dealt with in an efficient and courteous manner. Resolve complaints and issues effectively while escalating concerns as appropriate.
•Must be knowledgeable of the property, and be able to explain, games offered by the casino, current marketing events, promotions and programs.
•Arrange reservations, transportation and accommodations for guests.
•Use sound judgment and make decisions in accordance with established comp and expense guidelines.
•Perform other related duties as required.
Qualifications
Skills
•Outstanding customer service and communication skills.
•Ability to think independently in making real-time decisions to maximize guest service experience.
•Comfortable with “cold calling”.
•Highly organized, self-motivated and detail oriented.
•Possess sharply honed interpersonal skills, inspire confidence and exude authenticity with regard to both guest and team interactions.
•Effective time management skills and ability to perform multiple tasks simultaneously.
•Capacity to receive coaching and turn constructive feedback into motivation to drive positive results.
•Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
Education and/or Experience:
•High school diploma.
•Two (2) years of previous experience in casino, hospitality, telemarketing or other customer service environment.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Age, Certifications and Work Cards:
21 years of age or above.
Nevada Gaming Control Board Registration is required for this position.
Other Duties
This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Show more details...
The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will be goal... driven and will possess strong phone etiquette and customer service skills, a passion for guest care, and a commitment to proactive service and recovery as necessary.
•Work diligently to drive incremental revenue through booked room reservations.
•Develop one on one relationships with guests and provide exceptional service to cultivate and maintain relationships.
•Ensure that all guests are dealt with in an efficient and courteous manner. Resolve complaints and issues effectively while escalating concerns as appropriate.
•Must be knowledgeable of the property, and be able to explain, games offered by the casino, current marketing events, promotions and programs.
•Arrange reservations, transportation and accommodations for guests.
•Use sound judgment and make decisions in accordance with established comp and expense guidelines.
•Perform other related duties as required.
Qualifications
Skills
•Outstanding customer service and communication skills.
•Ability to think independently in making real-time decisions to maximize guest service experience.
•Comfortable with “cold calling”.
•Highly organized, self-motivated and detail oriented.
•Possess sharply honed interpersonal skills, inspire confidence and exude authenticity with regard to both guest and team interactions.
•Effective time management skills and ability to perform multiple tasks simultaneously.
•Capacity to receive coaching and turn constructive feedback into motivation to drive positive results.
•Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
Education and/or Experience:
•High school diploma.
•Two (2) years of previous experience in casino, hospitality, telemarketing or other customer service environment.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Age, Certifications and Work Cards:
21 years of age or above.
Nevada Gaming Control Board Registration is required for this position.
Other Duties
This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Show more details...
via PENN Entertainment Careers - ICIMS
schedule_type: Full-time
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares... about your career growth and will help you
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares... about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Duties may include various areas of Marketing based on promotions and calendar need.
Advertising:
• Coordinate marketing support services to include advertising, public relations, and internal departments.
• Supports the development of press releases and media correspondence in relation to marketing programs or property advertising.
Promotions:
• Assist in executing promotions on property, including setup and organizing of events leading up during the month.
• Monitors calendar for promotions at the property following the strategy of the promotions department. Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.
Entertainment:
• Assist in the booking and coordination of acts in the Event Center and other locations on property
• Act as the entertainment point person which includes but is not limited to, ticket sales, setups in room, tear downs, A/V assistance, coordination with Marketing Managers on staffing for events, working with social media team to time and push all entertainment online through multiple social channels
Special Events:
• Coordinate and track, as needed, groups responding to special and VIP party events. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.
Customer Service:
• Respond to customer service inquires in various forms not limited to but including in person, online, and via mail
• Track and organize data collection regarding customer service for various departments
BRING US YOUR BEST.
Must be at least 21 years of age.
• Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience.
• One (1) year of related experience required, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Demonstrated ability to drive toward results.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer Show more details...
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares... about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Duties may include various areas of Marketing based on promotions and calendar need.
Advertising:
• Coordinate marketing support services to include advertising, public relations, and internal departments.
• Supports the development of press releases and media correspondence in relation to marketing programs or property advertising.
Promotions:
• Assist in executing promotions on property, including setup and organizing of events leading up during the month.
• Monitors calendar for promotions at the property following the strategy of the promotions department. Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.
Entertainment:
• Assist in the booking and coordination of acts in the Event Center and other locations on property
• Act as the entertainment point person which includes but is not limited to, ticket sales, setups in room, tear downs, A/V assistance, coordination with Marketing Managers on staffing for events, working with social media team to time and push all entertainment online through multiple social channels
Special Events:
• Coordinate and track, as needed, groups responding to special and VIP party events. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.
Customer Service:
• Respond to customer service inquires in various forms not limited to but including in person, online, and via mail
• Track and organize data collection regarding customer service for various departments
BRING US YOUR BEST.
Must be at least 21 years of age.
• Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience.
• One (1) year of related experience required, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Demonstrated ability to drive toward results.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer Show more details...
via JobzMall
schedule_type: Full-time
Act as first point of contact for our online sports book and online casino. Assist players regarding sports betting and general gambling terminology. Assisting players with betting and understanding payouts. Understanding of multiple device platforms such as PC, Mac, Android, and Apple. Ability to assist with technical issues such as player account creation, account verification, deposit and... withdraw processing, device compatibility, and geolocation.
Act as first point of contact for our online sports book and online casino. Assist players regarding sports betting and general gambling terminology. Assisting players with betting and understanding payouts. Understanding of multiple device platforms such as PC, Mac, Android, and Apple. Ability to assist with technical issues such as player account creation, account verification, deposit and... withdraw processing, device compatibility, and geolocation. Assist players with troubleshooting and understanding of promotional offers, bonuses, and loyalty programs. Understanding of KYC and document verification. Understanding online gaming regulations related to different gaming jurisdictions
Show more details...
via Recruit.net
posted_at: 2 days agoschedule_type: Full-time
Position Summary:
Under direct supervision of the Benefits Manager, performs a variety of routine and complex administrative, technical and professional work in analyzing and administering benefit programs while maintaining a high level of confidentiality. Serves as a resource, subject matter expert and day-to-day administrator of team member and vendor issues associated with Enterprise health ... welfare programs, as well as the 401k Retirement Program
Position Summary:
Under direct supervision of the Benefits Manager, performs a variety of routine and complex administrative, technical and professional work in analyzing and administering benefit programs while maintaining a high level of confidentiality. Serves as a resource, subject matter expert and day-to-day administrator of team member and vendor issues associated with Enterprise health ... welfare programs, as well as the 401k Retirement Program and all Leave of Absence programs. Provides advice and guidance to team members on team member benefits and assists in the design and review of benefit programs and procedures, and leave plans.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
• Responsible as assigned, for the implementation, communication and administration of the benefit and leave programs.
• Manages leave programs including Family Medical Leave (FML) and non-FML leaves of absence, including contact with Team Members, reporting and tracking.
• Provides individual benefits counseling to team members, as appropriate.
• Coordinates disability processes and payments and advocates for Team Members with vendors as appropriate.
• Performs daily administration of benefits plans including processing changes and updates in Human Resources Information System (HRIS), ensuring accuracy and making corrections and adjustments as necessary.
• Works with appropriate personnel to build and maintain benefits reports.
• Coordinates the benefit enrollment process for all team members, including new team member orientation and ensures proper enrollment in HRIS and carriers’ enrollment systems.
• Audits new hire elections before they are transmitted to vendor(s).
• Audits eligibility files to carriers and resolves any outstanding issues before transmitting.
• Ensures timely processing of Qualified Family Status Changes and Qualified Medical Support Court Orders (QMSCO).
• Coordinates Consolidated Omnibus Budget Reconciliation Act (COBRA) process with the Third Party Administrator (TPA).
• Assists with administration of the 401K plan including team member communications, enrollments, audits, compliance, and documentation.
• Coordinates the annual benefits renewal process in partnership with Manager, including reviewing premium renewal rates, implementing contribution strategy and obtaining all the appropriate information to support the annual open enrollment process.
• Participates in the planning, coordination and implementation of periodic benefits open enrollment programs for team members, including the development of content materials.
• Participates in the creation of the benefits strategy by collaborating with vendors and brokers.
• Proactively identifies opportunities for additional benefit programs or improvements to existing programs by researching viability and making recommendations.
• Facilitates the implementation of programs and/or benefit changes with all key departments.
• Supports and leads (where appropriate) implementation teams, creates and manages project plans, establishes timelines with key milestones, sets goals and drives project to completion.
• Partners with vendors to respond to issues as they arise.
• Presents information in both oral and written form and effectively listens to others.
• Interacts and collaborates effectively with a wide variety of people and vendors.
• Interacts with Enterprise team members extensively regarding their benefits and processing of these benefits.
• Establishes trusting and cooperative relationships due to the confidential nature of information.
• Coordinates the preparation and implementation of communications and educational programs and materials with regard to benefits and wellness programs.
• Researches complex and non-routine problems and develops recommendations for resolution.
• Completes benefits surveys and participates in the development of new or revised benefits policy recommendations.
• Administers and monitors the processing of all benefits documentation to ensure compliance with policy, procedure, and regulatory requirements; provides input into the design, implementation, and/or modification of documentation, as appropriate.
• Assists with annual compliance-related materials and notifications to Team Members including but not limited to 401k Fee Disclosure, Medicare Part D notice, Welfare Plan Summary Annual Report and the Affordable Care Act (ACA).
• Assists with the development and implementation of Enterprise-wide wellness programs, including health fairs and related events (including developing specific initiatives such as biometric events, increasing use of preventative measures, etc) with the goal of promoting healthy lifestyles for team members and to reduce health related expenses.
• Compiles, analyzes, and reconciles financial and statistical data, and generates a range of individual and group financial and statistical reports for clients, benefits providers, management, and other constituencies.
• Reconciles benefits billings; resolves billing issues; prepares notifications; collects contributions; and distributes payments when necessary from team members.
• Maintains good communication with co-workers and maintains a positive and professional work environment.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required Show more details...
Under direct supervision of the Benefits Manager, performs a variety of routine and complex administrative, technical and professional work in analyzing and administering benefit programs while maintaining a high level of confidentiality. Serves as a resource, subject matter expert and day-to-day administrator of team member and vendor issues associated with Enterprise health ... welfare programs, as well as the 401k Retirement Program and all Leave of Absence programs. Provides advice and guidance to team members on team member benefits and assists in the design and review of benefit programs and procedures, and leave plans.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
• Responsible as assigned, for the implementation, communication and administration of the benefit and leave programs.
• Manages leave programs including Family Medical Leave (FML) and non-FML leaves of absence, including contact with Team Members, reporting and tracking.
• Provides individual benefits counseling to team members, as appropriate.
• Coordinates disability processes and payments and advocates for Team Members with vendors as appropriate.
• Performs daily administration of benefits plans including processing changes and updates in Human Resources Information System (HRIS), ensuring accuracy and making corrections and adjustments as necessary.
• Works with appropriate personnel to build and maintain benefits reports.
• Coordinates the benefit enrollment process for all team members, including new team member orientation and ensures proper enrollment in HRIS and carriers’ enrollment systems.
• Audits new hire elections before they are transmitted to vendor(s).
• Audits eligibility files to carriers and resolves any outstanding issues before transmitting.
• Ensures timely processing of Qualified Family Status Changes and Qualified Medical Support Court Orders (QMSCO).
• Coordinates Consolidated Omnibus Budget Reconciliation Act (COBRA) process with the Third Party Administrator (TPA).
• Assists with administration of the 401K plan including team member communications, enrollments, audits, compliance, and documentation.
• Coordinates the annual benefits renewal process in partnership with Manager, including reviewing premium renewal rates, implementing contribution strategy and obtaining all the appropriate information to support the annual open enrollment process.
• Participates in the planning, coordination and implementation of periodic benefits open enrollment programs for team members, including the development of content materials.
• Participates in the creation of the benefits strategy by collaborating with vendors and brokers.
• Proactively identifies opportunities for additional benefit programs or improvements to existing programs by researching viability and making recommendations.
• Facilitates the implementation of programs and/or benefit changes with all key departments.
• Supports and leads (where appropriate) implementation teams, creates and manages project plans, establishes timelines with key milestones, sets goals and drives project to completion.
• Partners with vendors to respond to issues as they arise.
• Presents information in both oral and written form and effectively listens to others.
• Interacts and collaborates effectively with a wide variety of people and vendors.
• Interacts with Enterprise team members extensively regarding their benefits and processing of these benefits.
• Establishes trusting and cooperative relationships due to the confidential nature of information.
• Coordinates the preparation and implementation of communications and educational programs and materials with regard to benefits and wellness programs.
• Researches complex and non-routine problems and develops recommendations for resolution.
• Completes benefits surveys and participates in the development of new or revised benefits policy recommendations.
• Administers and monitors the processing of all benefits documentation to ensure compliance with policy, procedure, and regulatory requirements; provides input into the design, implementation, and/or modification of documentation, as appropriate.
• Assists with annual compliance-related materials and notifications to Team Members including but not limited to 401k Fee Disclosure, Medicare Part D notice, Welfare Plan Summary Annual Report and the Affordable Care Act (ACA).
• Assists with the development and implementation of Enterprise-wide wellness programs, including health fairs and related events (including developing specific initiatives such as biometric events, increasing use of preventative measures, etc) with the goal of promoting healthy lifestyles for team members and to reduce health related expenses.
• Compiles, analyzes, and reconciles financial and statistical data, and generates a range of individual and group financial and statistical reports for clients, benefits providers, management, and other constituencies.
• Reconciles benefits billings; resolves billing issues; prepares notifications; collects contributions; and distributes payments when necessary from team members.
• Maintains good communication with co-workers and maintains a positive and professional work environment.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required Show more details...
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