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#97,236
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Newest job postings for userinterviews
via Built In
posted_at: 2 days agoschedule_type: Full-timesalary: 130K a yearwork_from_home: 1
🤠About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And... once you’ve done that once, do it again. Start
🤠About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And... once you’ve done that once, do it again. Start having continuous customer conversations. In short, make customers your #1 priority through user research.
That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.
🚀 About The Role
You will lead a cross-functional product squad focused on our marketplace dynamics. In our Recruit marketplace, we match 4+ million people with researchers around the world to make it fast and easy to find the best research participants. The marketplace is the heart of our business and a great place for a marketplace or growth-centric PM to take ownership over a critical product area.
What is a product squad? Each squad is made up of a Product Manager (you), a Tech Lead, a Product Designer, an embedded Data Analyst, and 4+ engineers. Each squad owns an outcome and everything from the discovery of opportunities in that area through the delivery of solutions. Our baseline for this role is someone who is smart, self-motivated, and an awesome teammate (but specifics are below!).
🤖 Responsibilities
• Lead the discovery to figure out what opportunities to prioritize for your squad, balancing qualitative and quantitative insights.
• Shape those opportunities into a high-level solutions and hypotheses.
• Lead a cross-functional team to keep all relevant stakeholders up to speed.
• Make the call on day-to-day prioritization and trade-off decisions in a way that balances user needs, product vision, and company goals.
• Launch experiments, track the performance of recently shipped items, and report the key takeaways to the full team.
• Establish and maintain a high bar for the quality of work you oversee.
✨ Who will be successful in this role?
• You have led efforts from initial ideation all the way to delivery.
• You enjoy switching back and forth between creative problem solving and analytical thinking.
• You are a clear and effective communicator that knows how to tailor your style to the audience.
• You are pragmatic and have a knack for navigating through ambiguity and uncertainty.
• You have an entrepreneurial spirit – you are always learning something new or tinkering on a project.
• You incorporate user feedback into all aspects of your work and use it to drive your thinking but supplement it with your own ideas as well.
• You are comfortable making decisions. You know when to seek consensus vs. when to make a call. You know when to prioritize speed vs. when to prioritize accuracy.
• You have experience in marketplaces, growth product management, or other roles with a high emphasis on data and experiments.
🦖 Qualifications
• 3+ years in a Product Management role
• High data fluency and ability to generate insights from qual and quant inputs
• Clear and effective communicator (written and verbal)
• Effective decision maker
• Enough technical understanding to have effective conversations with technical teammates to understand complexity, sizing, trade offs, etc
• Candidates must have a United States address and be authorized to work without any Visa sponsorship.
🤑 Benefits
• Competitive Salary ($130k+)
• Annual Bonus
• 100% premium covered medical + dental employee coverage
• Annual membership to One Medical Group & Talkspace
• 401k + annual employer contribution
• 4 weeks of PTO to start + accrue an additional day per year of employment
• Unlimited wellness days - Sick? Doctors appointment? Mental health day? We’ve got you covered.
• Flexible, paid parental leave
• Stock options for every employee
• $100 Annual L&D Stipend
• $250 Office setup budget
• $50/month Work From Home stipend
• Performance-based incentive plans
• Awards for 360-degree recognition, work anniversaries, & birthdays
• 1 team retreat per year (virtual and in-person options)
💚 Why Join Us
• We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.
• User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
• On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
• We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be Show more details...
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And... once you’ve done that once, do it again. Start having continuous customer conversations. In short, make customers your #1 priority through user research.
That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.
🚀 About The Role
You will lead a cross-functional product squad focused on our marketplace dynamics. In our Recruit marketplace, we match 4+ million people with researchers around the world to make it fast and easy to find the best research participants. The marketplace is the heart of our business and a great place for a marketplace or growth-centric PM to take ownership over a critical product area.
What is a product squad? Each squad is made up of a Product Manager (you), a Tech Lead, a Product Designer, an embedded Data Analyst, and 4+ engineers. Each squad owns an outcome and everything from the discovery of opportunities in that area through the delivery of solutions. Our baseline for this role is someone who is smart, self-motivated, and an awesome teammate (but specifics are below!).
🤖 Responsibilities
• Lead the discovery to figure out what opportunities to prioritize for your squad, balancing qualitative and quantitative insights.
• Shape those opportunities into a high-level solutions and hypotheses.
• Lead a cross-functional team to keep all relevant stakeholders up to speed.
• Make the call on day-to-day prioritization and trade-off decisions in a way that balances user needs, product vision, and company goals.
• Launch experiments, track the performance of recently shipped items, and report the key takeaways to the full team.
• Establish and maintain a high bar for the quality of work you oversee.
✨ Who will be successful in this role?
• You have led efforts from initial ideation all the way to delivery.
• You enjoy switching back and forth between creative problem solving and analytical thinking.
• You are a clear and effective communicator that knows how to tailor your style to the audience.
• You are pragmatic and have a knack for navigating through ambiguity and uncertainty.
• You have an entrepreneurial spirit – you are always learning something new or tinkering on a project.
• You incorporate user feedback into all aspects of your work and use it to drive your thinking but supplement it with your own ideas as well.
• You are comfortable making decisions. You know when to seek consensus vs. when to make a call. You know when to prioritize speed vs. when to prioritize accuracy.
• You have experience in marketplaces, growth product management, or other roles with a high emphasis on data and experiments.
🦖 Qualifications
• 3+ years in a Product Management role
• High data fluency and ability to generate insights from qual and quant inputs
• Clear and effective communicator (written and verbal)
• Effective decision maker
• Enough technical understanding to have effective conversations with technical teammates to understand complexity, sizing, trade offs, etc
• Candidates must have a United States address and be authorized to work without any Visa sponsorship.
🤑 Benefits
• Competitive Salary ($130k+)
• Annual Bonus
• 100% premium covered medical + dental employee coverage
• Annual membership to One Medical Group & Talkspace
• 401k + annual employer contribution
• 4 weeks of PTO to start + accrue an additional day per year of employment
• Unlimited wellness days - Sick? Doctors appointment? Mental health day? We’ve got you covered.
• Flexible, paid parental leave
• Stock options for every employee
• $100 Annual L&D Stipend
• $250 Office setup budget
• $50/month Work From Home stipend
• Performance-based incentive plans
• Awards for 360-degree recognition, work anniversaries, & birthdays
• 1 team retreat per year (virtual and in-person options)
💚 Why Join Us
• We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.
• User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
• On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
• We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be Show more details...
via Alameda, CA - Geebo
posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you've done that once, do it again. Start having constant conversations. In
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you've done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research. That's why we exist. We help teams set up those conversations, allowing them to discover and embrace user insights. We currently do that by making it fast and easy to talk to customers, or potential customers, to help with product, design, or marketing decisions. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify. You will be reporting to the VP, User Research and the third person on our growing research team... This role will focus on conducting research that helps us make decisions that inform everything from high-level strategy to nitty-gritty usability improvements. You'll work closely with product designers, product managers, data analysts, and engineers to make sure we're solving real problems and building easy-to-use experiences. As a member of our research team, this will probably be the most meta role of your career, as you'll be a researcher, doing research about a research tool. Basically, you'll be doing research for a tool that you, yourself might use! What You'll Do Produce actionable insights that inform overall company strategy and specific product and design decisions Design, conduct, and analyze research, both foundational and tactical Collaborate with product managers, product designers, and data analysts to answer research questions and de-risk decisions using a mixed methods approach Analyze results and translate them into clear compelling frameworks and narratives that inspire empathy, action, and change among your partners Coach people who do research across User Interviews (Product Managers, Designers, Marketers) Act as an internal evangelist for our customers, our users and research as a discipline Collaborate with Research Operations Manager to create methods for storing and organizing insights, tracking impact and knowledge sharing About You 3
years of experience conducting research in user experience, product design or technology contexts You have experience influencing company or product strategy with insights You're a great writer and strong storyteller. You love sharing your work through different mediums and channels! You have experience with core research methods (exploratory interviews, concept testing, usability testing, basic survey design and analysis, etc) You're driven to try and share new, innovative research methods You're comfortable leading workshops and analysis sessions with cross-functional partners Bonus:
Familiarity with design.You're comfortable pairing with product designers and know your way around a Figma file Bonus:
Familiarity with basic data analytics, experimentation and statistical concepts. We have a separate analytics department, but you're comfortable exploring data analytics and using them to inform your work. Benefits Competitive Salary with a generous equity stake in the company 100% premium covered medical
dental employee coverage Annual membership to One Medical Group & Talkspace 401k
employer contribution 4 weeks of PTO to start
accrue an additional day per year of employment Unlimited wellness days - Sick? Doctors appointment? Mental health day? We've got you covered. Flexible, paid parental leave Stock options for every employee $250 Office setup budget Annual learning & development stipend Performance-based incentive plans Awards for 360-degree recognition, work anniversaries, & birthdays 1-2 team retreats per year (virtual and in-person options)
Salary Range:
$80K -- $150K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
years of experience conducting research in user experience, product design or technology contexts You have experience influencing company or product strategy with insights You're a great writer and strong storyteller. You love sharing your work through different mediums and channels! You have experience with core research methods (exploratory interviews, concept testing, usability testing, basic survey design and analysis, etc) You're driven to try and share new, innovative research methods You're comfortable leading workshops and analysis sessions with cross-functional partners Bonus:
Familiarity with design.You're comfortable pairing with product designers and know your way around a Figma file Bonus:
Familiarity with basic data analytics, experimentation and statistical concepts. We have a separate analytics department, but you're comfortable exploring data analytics and using them to inform your work. Benefits Competitive Salary with a generous equity stake in the company 100% premium covered medical
dental employee coverage Annual membership to One Medical Group & Talkspace 401k
employer contribution 4 weeks of PTO to start
accrue an additional day per year of employment Unlimited wellness days - Sick? Doctors appointment? Mental health day? We've got you covered. Flexible, paid parental leave Stock options for every employee $250 Office setup budget Annual learning & development stipend Performance-based incentive plans Awards for 360-degree recognition, work anniversaries, & birthdays 1-2 team retreats per year (virtual and in-person options)
Salary Range:
$80K -- $150K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Built In
posted_at: 17 days agoschedule_type: Full-timework_from_home: 1
What We're All About
Fueled is an award-winning digital consultancy that transforms businesses by generating ideas, building products, and accelerating growth. There are really only two things that make Fueled special: our process and our team. We’ve got the process part sorted. But we’re growing fast and we have high standards, so we’re always opportunistic when we find someone who makes the... cut. We are a lean, tenacious machine powered
What We're All About
Fueled is an award-winning digital consultancy that transforms businesses by generating ideas, building products, and accelerating growth. There are really only two things that make Fueled special: our process and our team. We’ve got the process part sorted. But we’re growing fast and we have high standards, so we’re always opportunistic when we find someone who makes the... cut. We are a lean, tenacious machine powered by the sharpest, most passionate people we could find. Learn more about us: fueled.com
We're Looking For...
A contract User Research Lead with deep expertise in creating user-centered mobile and web products. You’ll work with a variety of project teams to solve tough problems and craft elegant user experience solutions. This is a truly cross-functional role, and entails close collaboration with our Product Managers, Designers, and Engineers. There is a possibility of extending the contract to a full-time position.
Roles and Responsibilities:
• Lead both qualitative and quantitative user research to inform product concepts and roadmaps
• Conduct user interviews, focus groups, and surveys for contextual information gathering and concept validation
• Conduct moderated and unmoderated usability testing
• Own research artifacts and activities, including comparative audits, market research, and card sorting exercises
• Partner with the Design Team to build wireframes and interactive prototypes
• Synthesize research outcomes into data-driven product recommendations
• Champion principles of usability and user-centered design throughout the company
The Ideal Candidate:
• Has 5+ years experience in a mobile User Experience Design or User Research role and a portfolio that showcases relevant work
• Is an expert at crafting and conducting user interviews and usability studies
• A strong command of modern design and research tools such as Figma, Figjam, Maze, Lookback, and UserInterviews.com
• Has solid product sense, a keen understanding of design principles, and an eye for great user experiences
• Can craft and clearly communicate recommendations and rationale in executive-level client presentations
• Is innovative, creative, and an outside-the-box thinker
• Can handle uncertainty and ambiguity like a pro, and make smart decisions with limited information
Coworkers
• Manager: Jessica Wagner
Interview Process
• Kudos for submitting your application, you’ll be hearing from us within the next 48 hours!
• Well done, you scored an interview! We’ll set up a Google Meet for an initial screening with a member of our Talent team to formally introduce you to Fueled! You’ll have the opportunity to ask any questions you might have. This screening will last approximately 30 minutes.
• If all goes well, you'll complete a UXR case study with Jessica Wagner, Head of Product, to better assess your skills and experience. The interview will be approximately 30 minutes to an hour.
• Next, you'll chat with a couple of our Product Managers to go over product process and collaboration. This will last approximately 30 minutes.
• Finally, you'll meet with two additional Fueled team members that will actively partner with this new hire and help onboard them. This will be more of a courtesy call to ask questions about team dynamics, current practices, etc. and will last approximately 30 minutes.
• Congrats! You made it, and we will be sending you an offer Show more details...
Fueled is an award-winning digital consultancy that transforms businesses by generating ideas, building products, and accelerating growth. There are really only two things that make Fueled special: our process and our team. We’ve got the process part sorted. But we’re growing fast and we have high standards, so we’re always opportunistic when we find someone who makes the... cut. We are a lean, tenacious machine powered by the sharpest, most passionate people we could find. Learn more about us: fueled.com
We're Looking For...
A contract User Research Lead with deep expertise in creating user-centered mobile and web products. You’ll work with a variety of project teams to solve tough problems and craft elegant user experience solutions. This is a truly cross-functional role, and entails close collaboration with our Product Managers, Designers, and Engineers. There is a possibility of extending the contract to a full-time position.
Roles and Responsibilities:
• Lead both qualitative and quantitative user research to inform product concepts and roadmaps
• Conduct user interviews, focus groups, and surveys for contextual information gathering and concept validation
• Conduct moderated and unmoderated usability testing
• Own research artifacts and activities, including comparative audits, market research, and card sorting exercises
• Partner with the Design Team to build wireframes and interactive prototypes
• Synthesize research outcomes into data-driven product recommendations
• Champion principles of usability and user-centered design throughout the company
The Ideal Candidate:
• Has 5+ years experience in a mobile User Experience Design or User Research role and a portfolio that showcases relevant work
• Is an expert at crafting and conducting user interviews and usability studies
• A strong command of modern design and research tools such as Figma, Figjam, Maze, Lookback, and UserInterviews.com
• Has solid product sense, a keen understanding of design principles, and an eye for great user experiences
• Can craft and clearly communicate recommendations and rationale in executive-level client presentations
• Is innovative, creative, and an outside-the-box thinker
• Can handle uncertainty and ambiguity like a pro, and make smart decisions with limited information
Coworkers
• Manager: Jessica Wagner
Interview Process
• Kudos for submitting your application, you’ll be hearing from us within the next 48 hours!
• Well done, you scored an interview! We’ll set up a Google Meet for an initial screening with a member of our Talent team to formally introduce you to Fueled! You’ll have the opportunity to ask any questions you might have. This screening will last approximately 30 minutes.
• If all goes well, you'll complete a UXR case study with Jessica Wagner, Head of Product, to better assess your skills and experience. The interview will be approximately 30 minutes to an hour.
• Next, you'll chat with a couple of our Product Managers to go over product process and collaboration. This will last approximately 30 minutes.
• Finally, you'll meet with two additional Fueled team members that will actively partner with this new hire and help onboard them. This will be more of a courtesy call to ask questions about team dynamics, current practices, etc. and will last approximately 30 minutes.
• Congrats! You made it, and we will be sending you an offer Show more details...
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