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University of Washington School of Medicine
Most recent job postings at University of Washington School of Medicine
via Womens Career Channel
posted_at: 7 days agoschedule_type: Full-time
Req #: 222131 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 05/08/2023 Closing Info: Open Until Filled Salary... $7,480 - $9,180 per month Other Compensation: Shift:
Req #: 222131 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 05/08/2023 Closing Info: Open Until Filled Salary... $7,480 - $9,180 per month Other Compensation: Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity for an Epic Phoenix Applications Analyst!
In collaboration with UW Medicine IT Services ('ITS') and under the general guidance of the Applications Team Manager, the primary focus of the Epic Phoenix Applications Analyst position is to closely collaborate with other Applications Team members and internal UW Medicine customers to provide a service oriented, cross-functional, knowledgeable, single point of technical leadership for application tools and workflows.
Primary areas of responsibility include, but are not limited to:
• Analyze customer business and technical requirements and issues, recommending solutions
• Design, build, test and implement enhancements to meet functional requirements
• Provide production support and ongoing system troubleshooting, maintenance, monitoring, and training
• Manage projects, processes and documentation to support customer needs.
The Epic Phoenix Applications Analyst is both a subject matter expert and technical systems expert who possesses an array of cross-functional systems knowledge and support skills for applications used by multiple UW Medicine customer groups. The Analyst's responsibilities span the entire lifecycle of UW Medicine clinical and business systems activities.
RESPONSIBILITIES
Proactive System Monitoring, Troubleshooting, and Maintenance (20%)
Perform analysis and troubleshooting for application issues to meet established Service Level Agreements. Work with user groups to provide diagnostic assistance and resolution to questions and problem direction.
Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines.
Provide proactive status updates to management, customers, and stakeholders.
Customer Relationships and Requirements (20%)
Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed.
Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements.
Translate business requirements into functional specifications in the definition of application user interface, reports, and processes.
Project and Process Management (20%)
Prioritize tasks with guidance from designated lead, supervisor, or project manager.
Track detailed status of tasks and work with leads, project managers, and/or supervisor should tasks vary from initial resource estimates.
Successfully complete project tasks.
Application Testing (10%)
Test all scenarios conforming to quality standards at the component/feature level, including:
• Test system changes and assist with development of test plans for usability, performance, and adherence to standards.
• Execute, track, and report detailed results of application and system testing.
• Create and maintain application test scripts.
Documentation and Reporting (5%)
Evaluate and implement management requests for information to generate reporting requirements.
Partner with business stakeholders to define data collection workflow; designing new workflows or application features to support data collection. Develop new and maintain existing application reports; update reporting criteria as necessary with applicable application changes.
Document current and proposed data flows within your primary application, between applications, and other systems and interfaces.
Other Duties (5%)
Support training and education program as per training system services level agreement.
Coordinate system information requests and trouble reports, including flow, tracking, and prioritization.
Assist with development of security and confidentiality system standards for applications to meet federal, state, CMS, and JCAHO regulations.
REQUIREMENTS
Bachelor's Degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience.
Currently holds Epic Phoenix certification (or equivalent with other EHR systems) OR has had Epic proficiency (or equivalent) for 2+ years in relevant functional/business area.
2+ years' experience must include the following:
1+ years providing EHR systems application maintenance/support.
Demonstrates a strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service.
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications).
DESIRED
Previous experience in and knowledge of academic healthcare systems and/or operational environments.
Advanced degree (e.g., Master's, Doctorate, etc.)
An understanding of departmental/clinical operations, workflow, policies, and procedures.
Experience with operational workflow design of clinical software.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
#monster
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
PDN-999ff263-8d08-4f4c-a488-722077796195 Show more details...
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity for an Epic Phoenix Applications Analyst!
In collaboration with UW Medicine IT Services ('ITS') and under the general guidance of the Applications Team Manager, the primary focus of the Epic Phoenix Applications Analyst position is to closely collaborate with other Applications Team members and internal UW Medicine customers to provide a service oriented, cross-functional, knowledgeable, single point of technical leadership for application tools and workflows.
Primary areas of responsibility include, but are not limited to:
• Analyze customer business and technical requirements and issues, recommending solutions
• Design, build, test and implement enhancements to meet functional requirements
• Provide production support and ongoing system troubleshooting, maintenance, monitoring, and training
• Manage projects, processes and documentation to support customer needs.
The Epic Phoenix Applications Analyst is both a subject matter expert and technical systems expert who possesses an array of cross-functional systems knowledge and support skills for applications used by multiple UW Medicine customer groups. The Analyst's responsibilities span the entire lifecycle of UW Medicine clinical and business systems activities.
RESPONSIBILITIES
Proactive System Monitoring, Troubleshooting, and Maintenance (20%)
Perform analysis and troubleshooting for application issues to meet established Service Level Agreements. Work with user groups to provide diagnostic assistance and resolution to questions and problem direction.
Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines.
Provide proactive status updates to management, customers, and stakeholders.
Customer Relationships and Requirements (20%)
Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed.
Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements.
Translate business requirements into functional specifications in the definition of application user interface, reports, and processes.
Project and Process Management (20%)
Prioritize tasks with guidance from designated lead, supervisor, or project manager.
Track detailed status of tasks and work with leads, project managers, and/or supervisor should tasks vary from initial resource estimates.
Successfully complete project tasks.
Application Testing (10%)
Test all scenarios conforming to quality standards at the component/feature level, including:
• Test system changes and assist with development of test plans for usability, performance, and adherence to standards.
• Execute, track, and report detailed results of application and system testing.
• Create and maintain application test scripts.
Documentation and Reporting (5%)
Evaluate and implement management requests for information to generate reporting requirements.
Partner with business stakeholders to define data collection workflow; designing new workflows or application features to support data collection. Develop new and maintain existing application reports; update reporting criteria as necessary with applicable application changes.
Document current and proposed data flows within your primary application, between applications, and other systems and interfaces.
Other Duties (5%)
Support training and education program as per training system services level agreement.
Coordinate system information requests and trouble reports, including flow, tracking, and prioritization.
Assist with development of security and confidentiality system standards for applications to meet federal, state, CMS, and JCAHO regulations.
REQUIREMENTS
Bachelor's Degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience.
Currently holds Epic Phoenix certification (or equivalent with other EHR systems) OR has had Epic proficiency (or equivalent) for 2+ years in relevant functional/business area.
2+ years' experience must include the following:
1+ years providing EHR systems application maintenance/support.
Demonstrates a strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service.
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications).
DESIRED
Previous experience in and knowledge of academic healthcare systems and/or operational environments.
Advanced degree (e.g., Master's, Doctorate, etc.)
An understanding of departmental/clinical operations, workflow, policies, and procedures.
Experience with operational workflow design of clinical software.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
#monster
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
PDN-999ff263-8d08-4f4c-a488-722077796195 Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-timesalary: 10,000–14,334 a month
UW Medicine Strategy Division has an outstanding opportunity for a SR. HEALTH SYSTEM PROJECT MANAGER!
The Strategy Division leads strategy development, business development, service delivery planning and execution for UW Medicine, inclusive of Harborview Medical Center, UW Medical Center and in collaboration with integrated partners such as Fred Hutch Cancer Center, Valley Medical Center and... Seattle Children’s Hospital.
Work Schedule
Full
UW Medicine Strategy Division has an outstanding opportunity for a SR. HEALTH SYSTEM PROJECT MANAGER!
The Strategy Division leads strategy development, business development, service delivery planning and execution for UW Medicine, inclusive of Harborview Medical Center, UW Medical Center and in collaboration with integrated partners such as Fred Hutch Cancer Center, Valley Medical Center and... Seattle Children’s Hospital.
Work Schedule
Full time 100% FTE
POSITION HIGHLIGHTS
• Manage and lead some of our highest visibility projects and initiatives
• Interact with and make recommendations to executive and physician leaders for critical projects
• Leverage your communication and project leadership skills to influence leaders, employees and teams to achieve intended goals
RESPONSIBILITIES
• Serve as a critical resource in supporting, managing and driving large and high visibility strategic projects and initiatives across the enterprise
• Manage a portfolio of complex initiatives that span one or multiple lines of business through the full project life cycle from initiation to implementation
• Employ a strong blend of technical/process redesign skills and leadership, interpersonal, and communication skills
• Clear and effective communication in materials, presentations and interactions with stakeholders
REQUIREMENTS
• Master’s degree in Business Administration (MBA), Health Administration (MHA), or related field of study
• At least 9 years of demonstrated success/results in a Project Management managing high visibility projects
• 4+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Demonstrated ability to influence leaders, employees and teams to work toward deploying a different future state
• Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences.
• Proven experience motivating high-performing individuals; creating inclusive and collaborative team environment.
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership.
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
• An equivalent combination of education and experience may substitute for stated requirements
Excellence. Exploration. Education. Become part of our team, and join our mission to make life healthier for everyone in our community.
EO/AAE Show more details...
The Strategy Division leads strategy development, business development, service delivery planning and execution for UW Medicine, inclusive of Harborview Medical Center, UW Medical Center and in collaboration with integrated partners such as Fred Hutch Cancer Center, Valley Medical Center and... Seattle Children’s Hospital.
Work Schedule
Full time 100% FTE
POSITION HIGHLIGHTS
• Manage and lead some of our highest visibility projects and initiatives
• Interact with and make recommendations to executive and physician leaders for critical projects
• Leverage your communication and project leadership skills to influence leaders, employees and teams to achieve intended goals
RESPONSIBILITIES
• Serve as a critical resource in supporting, managing and driving large and high visibility strategic projects and initiatives across the enterprise
• Manage a portfolio of complex initiatives that span one or multiple lines of business through the full project life cycle from initiation to implementation
• Employ a strong blend of technical/process redesign skills and leadership, interpersonal, and communication skills
• Clear and effective communication in materials, presentations and interactions with stakeholders
REQUIREMENTS
• Master’s degree in Business Administration (MBA), Health Administration (MHA), or related field of study
• At least 9 years of demonstrated success/results in a Project Management managing high visibility projects
• 4+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Demonstrated ability to influence leaders, employees and teams to work toward deploying a different future state
• Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences.
• Proven experience motivating high-performing individuals; creating inclusive and collaborative team environment.
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership.
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
• An equivalent combination of education and experience may substitute for stated requirements
Excellence. Exploration. Education. Become part of our team, and join our mission to make life healthier for everyone in our community.
EO/AAE Show more details...
via Snagajob
posted_at: 20 hours agoschedule_type: Full-timework_from_home: 1
Req #: 224095 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 06/22/2023 Closing Info: Open Until Filled Salary: $7,877 - $9,627 per month Other Compensation... Shift: First Shift Benefits: As an employee you will enjoy
Req #: 224095 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 06/22/2023 Closing Info: Open Until Filled Salary: $7,877 - $9,627 per month Other Compensation... Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for an Project Manager 2!
The ITS Project Management Office (PMO) serves to provide a structured foundation to effectively and efficiently manage incoming and active projects within our portfolio through reuseable standards and streamlined processes. Under the general guidance of the PMO Manager, Project Managers are responsible for leading teams to deliver a program or project(s) that span across one or more business units. This includes managing resources, schedules, financials, and approach throughout the full project life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery for UW Medicine entities and affiliates.
Projects include but are not limited to:
• Epic practice management, revenue cycle, and other business applications.
• Ancillary and clinical support systems.
• Analytics solution and platform for regulatory, quality, clinical, and business reporting.
• Web solution for critical initiatives and the organization’s digital communications.
RESPONSIBILITIES
Operations (80%)
Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously. Using standard tools and templates, facilitate initiation and planning for assigned projects. Ensure completion of standard deliverables, as appropriate. Fulfill roles of facilitator and task manager. Specific duties and deliverables include, but are not limited to:
• Develop project charter to capture project definition and get sign-off from project sponsor(s) and principal stakeholders.
• Organize work required to accomplish project’s scope and objectives.
• Work with resource managers to estimate and assign project resources.
• Define and communicate project organization chart with clear project roles and responsibilities.
• Develop plans, as appropriate, around specific work threads (e.g. environment plan, training plan, test plan, communication plan).
Administrative (20%)
• Develop relationships with ITS teams.
• Provide peer leadership within ITS.
• Support development of PMO maturity.
• Lead process improvement engagements internally within ITS.
• Work with manager to set professional goals for career development.
REQUIREMENTS
Bachelor's degree in a healthcare-oriented profession, a technology field, a business-related field, or other discipline that demonstrates analytical or communications abilities or equivalent combination of education/experience.
4+ years' experience should include:
• 4+ years' experience serving in a project team leadership role with responsibility for managing vendor-packaged software deployment projects and/or process improvement projects.
• 4+ years' experience effectively working with multiple, diverse stakeholders in a complex project environment.
• 4+ years' experience managing project work and/or work of others within an established standard project lifecycle framework.
• 4+ years proven experience in a project leadership role with progressively complicated projects.
• 1+ years of recent experience utilizing MS Project to manage projects.
• Experience in SDLC, Waterfall, and Agile Project Methodologies.
DESIRED
• Academic Healthcare experience.
• Project Server or other PPM tool experience.
• Familiarity with technical architecture, including applications, servers, databases and networks.
• Continuous Quality Improvement training and experience leading quality improvement teams.
• Certification in and/or familiarity with Cerner Millennium or Epic Hyperspace applications.
• 3+ years of experience in a formal project management role managing large-scale (10,000 hours), multi-disciplinary projects within a complex environment.
• Experience working as a PM within a PMO that has a standard set of project tools and templates.
• Formal training and/or certification on PMBOK-based project management techniques.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The work may be performed during the department’s core business hours; either by telecommuting or in an office environment, based on the team’s business requirements and manager approval. Significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual may also participate in on-call rotation.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
#monster Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law Show more details...
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for an Project Manager 2!
The ITS Project Management Office (PMO) serves to provide a structured foundation to effectively and efficiently manage incoming and active projects within our portfolio through reuseable standards and streamlined processes. Under the general guidance of the PMO Manager, Project Managers are responsible for leading teams to deliver a program or project(s) that span across one or more business units. This includes managing resources, schedules, financials, and approach throughout the full project life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery for UW Medicine entities and affiliates.
Projects include but are not limited to:
• Epic practice management, revenue cycle, and other business applications.
• Ancillary and clinical support systems.
• Analytics solution and platform for regulatory, quality, clinical, and business reporting.
• Web solution for critical initiatives and the organization’s digital communications.
RESPONSIBILITIES
Operations (80%)
Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously. Using standard tools and templates, facilitate initiation and planning for assigned projects. Ensure completion of standard deliverables, as appropriate. Fulfill roles of facilitator and task manager. Specific duties and deliverables include, but are not limited to:
• Develop project charter to capture project definition and get sign-off from project sponsor(s) and principal stakeholders.
• Organize work required to accomplish project’s scope and objectives.
• Work with resource managers to estimate and assign project resources.
• Define and communicate project organization chart with clear project roles and responsibilities.
• Develop plans, as appropriate, around specific work threads (e.g. environment plan, training plan, test plan, communication plan).
Administrative (20%)
• Develop relationships with ITS teams.
• Provide peer leadership within ITS.
• Support development of PMO maturity.
• Lead process improvement engagements internally within ITS.
• Work with manager to set professional goals for career development.
REQUIREMENTS
Bachelor's degree in a healthcare-oriented profession, a technology field, a business-related field, or other discipline that demonstrates analytical or communications abilities or equivalent combination of education/experience.
4+ years' experience should include:
• 4+ years' experience serving in a project team leadership role with responsibility for managing vendor-packaged software deployment projects and/or process improvement projects.
• 4+ years' experience effectively working with multiple, diverse stakeholders in a complex project environment.
• 4+ years' experience managing project work and/or work of others within an established standard project lifecycle framework.
• 4+ years proven experience in a project leadership role with progressively complicated projects.
• 1+ years of recent experience utilizing MS Project to manage projects.
• Experience in SDLC, Waterfall, and Agile Project Methodologies.
DESIRED
• Academic Healthcare experience.
• Project Server or other PPM tool experience.
• Familiarity with technical architecture, including applications, servers, databases and networks.
• Continuous Quality Improvement training and experience leading quality improvement teams.
• Certification in and/or familiarity with Cerner Millennium or Epic Hyperspace applications.
• 3+ years of experience in a formal project management role managing large-scale (10,000 hours), multi-disciplinary projects within a complex environment.
• Experience working as a PM within a PMO that has a standard set of project tools and templates.
• Formal training and/or certification on PMBOK-based project management techniques.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The work may be performed during the department’s core business hours; either by telecommuting or in an office environment, based on the team’s business requirements and manager approval. Significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual may also participate in on-call rotation.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
#monster Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law Show more details...
via Monster
posted_at: 6 days agoschedule_type: Full-time
Req #:
223796
...
Department:
UW MEDICINE IT SERVICES
Appointing Department Web Address:
http://uwmits_hires.uwmedicine.org/
Job Location Detail:
Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date:
06/13/2023
Closing Info:
Open Until Filled
Salary:
$6,026 - $7,365 per month
Other Compensation:
Shift:
First Shift
Benefits:
As an employee you
Req #:
223796
...
Department:
UW MEDICINE IT SERVICES
Appointing Department Web Address:
http://uwmits_hires.uwmedicine.org/
Job Location Detail:
Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date:
06/13/2023
Closing Info:
Open Until Filled
Salary:
$6,026 - $7,365 per month
Other Compensation:
Shift:
First Shift
Benefits:
As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for a Training Logistics Coordinator!
In collaboration with UW Medicine IT Services (‘ITS’) and under the general guidance of the End User Adoption Manager, the primary focus of the, the primary focuses of the Training Logistics Coordinator (‘Coordinator’) are:
• Developing medical center staffing plans and office processes in support of the training and go-live phases of medium to large sized projects.
• Gaining and utilizing subject matter knowledge expert on the education logistics of the CIS department, Learning Management Systems, and complex logistics for multiple School of Medicine and Graduate Medical Education (GME) training programs including residency and medical student programs.
• Establishing, refining, and maintaining standards for EHR education scheduling and delivery logistics, capture statistics, and recommend programmatic changes after analysis of data.
• Coordinating computer training room use and reservation requests from a wide array of UW Medicine departments and resources.
• Collaborating with educators, analysts, inpatient and ambulatory clinical managers, UW Graduate Medical Education liaisons, UW School of Medicine liaisons, and UW School of Nursing liaisons to develop and maintain class schedules and classroom reservations.
RESPONSIBILITIES
Training Requests and Registration (50%)
• Collaborate with various onboarding groups to identify and assign training tracks for end users.
• Respond to requests for staff, practitioner, student, volunteer, and other ad hoc training via multiple methods (centralized email box, Service Desk Manager (SDM) help tickets, etc.)
• Close assigned SDM tickets within the standard service level agreement timeframe.
• Create and maintain class information in the Learning Hub.
• Register staff and practitioners for EHR classes in the UW Medicine Learning Management System (the Learning Hub).
Reporting, Data Capture and Analysis (15%)
• Assist Sr. Training Coordinator with creating and maintaining standard reports from the Learning Hub.
• Generate and distribute class rosters prior to each class, when necessary.
• Enter attendance completion information into the Learning Hub, when necessary.
• Assist Sr. Training Coordinator with generating and distributing professional, statistical reports from the Learning Hub (such as class/training program attendance, completion, and competency statistics) that can be used for presentations to project leadership and Medical Center staff.
• Create ad hoc queries to the Learning Hub database for educators as needed.
Computer Training Room Reservations (10%)
• Work closely with ITS and CIS Leadership, Training Development and Delivery Specialists, Nurse Managers, Charge Nurses, Clinic Managers, Department Managers, Nursing Staff Development staff, and physician liaisons to gather required information and secure computer training room reservations for new employee orientation, medical/nursing student/resident rotations, medical staff onboarding, and project training.
• Update, maintain, and coordinate multiple training room calendars/schedules to satisfy multiple (and possibly competing) training facility requests with meticulous attention to detail and accuracy.
• Monitor room reservation email account and follow up on room reservation requests.
EHR Training Logistics Methodology (10%)
• Assist Lead Training Coordinator with developing and maintaining procedures and planning for overall EHR training logistics methodology.
• Assist Lead Training Coordinator to apply logistics-management principals to develop standardized procedures for operations registration, attendance, course completion, etc. in EHR training across disciplines.
• Assist Lead Training Coordinator in updating education logistics procedures based on enterprise changes in related programs (e.g.: SOM, GME, etc.).
• Assist Lead Training Coordinator with creating and maintaining registration documentation as required by auditors.
Administrative Responsibilities (10%)
• Support organizational contacts and administrative contacts within UW Medicine system as appropriate for mission.
• Document and maintain database/spreadsheets with contacts for user groups to include residency programs, SOM, etc.
• Assist Sr. Training Coordinator with responding to inquiries in a timely manner from internal and external program administrators, attending MDs, residents, fellows, Medical Directors, and other students.
Other (5%)
• Work with manager to set professional goals for career development.
• Act as back-up for other team members and functions, as needed.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education and experience.
2+ years of experience must include:
• 2+ years of healthcare operational or clinical background in a large academic medical center or other health care setting.
• Demonstrated experience independently providing technical, end-user support on system applications.
• Familiarity with EHR clinical applications in an inpatient, acute, or ambulatory care organization.
• Demonstrated experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors.
• Proficiency in MS Outlook, Word, Excel, PowerPoint, Publisher, Adobe Acrobat Professional, and SharePoint.
DESIRED
• Master’s degree in Education, Instructional Design, Adult Learning, Technical Writing, English, Clinical Informatics, Healthcare, Communication, Technology, or related field.
• Experience in and knowledge of academic healthcare systems and/or operational environments.
• Experience with Training Program Coordination, including responsibility for scheduling and training room logistics.
• Demonstrated experience training or mentoring clients in the use of new technologies and technical concepts.
• Knowledge of clinical and other health care information systems applications.
CONDITIONS OF EMPLOYMENT
• This is an Information Technology deadline-driven work environment.
• The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
• Must coordinate projects without direct supervisory authority.
• Must work within the constraints of multiple technical environments.
• Ability to communicate effectively in English, both verbally and in writing.
#monster
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or
dso@uw.edu
.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
About the Company:
UW Medicine IT Services
Industry:
Other/Not Classified Show more details...
223796
...
Department:
UW MEDICINE IT SERVICES
Appointing Department Web Address:
http://uwmits_hires.uwmedicine.org/
Job Location Detail:
Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date:
06/13/2023
Closing Info:
Open Until Filled
Salary:
$6,026 - $7,365 per month
Other Compensation:
Shift:
First Shift
Benefits:
As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for a Training Logistics Coordinator!
In collaboration with UW Medicine IT Services (‘ITS’) and under the general guidance of the End User Adoption Manager, the primary focus of the, the primary focuses of the Training Logistics Coordinator (‘Coordinator’) are:
• Developing medical center staffing plans and office processes in support of the training and go-live phases of medium to large sized projects.
• Gaining and utilizing subject matter knowledge expert on the education logistics of the CIS department, Learning Management Systems, and complex logistics for multiple School of Medicine and Graduate Medical Education (GME) training programs including residency and medical student programs.
• Establishing, refining, and maintaining standards for EHR education scheduling and delivery logistics, capture statistics, and recommend programmatic changes after analysis of data.
• Coordinating computer training room use and reservation requests from a wide array of UW Medicine departments and resources.
• Collaborating with educators, analysts, inpatient and ambulatory clinical managers, UW Graduate Medical Education liaisons, UW School of Medicine liaisons, and UW School of Nursing liaisons to develop and maintain class schedules and classroom reservations.
RESPONSIBILITIES
Training Requests and Registration (50%)
• Collaborate with various onboarding groups to identify and assign training tracks for end users.
• Respond to requests for staff, practitioner, student, volunteer, and other ad hoc training via multiple methods (centralized email box, Service Desk Manager (SDM) help tickets, etc.)
• Close assigned SDM tickets within the standard service level agreement timeframe.
• Create and maintain class information in the Learning Hub.
• Register staff and practitioners for EHR classes in the UW Medicine Learning Management System (the Learning Hub).
Reporting, Data Capture and Analysis (15%)
• Assist Sr. Training Coordinator with creating and maintaining standard reports from the Learning Hub.
• Generate and distribute class rosters prior to each class, when necessary.
• Enter attendance completion information into the Learning Hub, when necessary.
• Assist Sr. Training Coordinator with generating and distributing professional, statistical reports from the Learning Hub (such as class/training program attendance, completion, and competency statistics) that can be used for presentations to project leadership and Medical Center staff.
• Create ad hoc queries to the Learning Hub database for educators as needed.
Computer Training Room Reservations (10%)
• Work closely with ITS and CIS Leadership, Training Development and Delivery Specialists, Nurse Managers, Charge Nurses, Clinic Managers, Department Managers, Nursing Staff Development staff, and physician liaisons to gather required information and secure computer training room reservations for new employee orientation, medical/nursing student/resident rotations, medical staff onboarding, and project training.
• Update, maintain, and coordinate multiple training room calendars/schedules to satisfy multiple (and possibly competing) training facility requests with meticulous attention to detail and accuracy.
• Monitor room reservation email account and follow up on room reservation requests.
EHR Training Logistics Methodology (10%)
• Assist Lead Training Coordinator with developing and maintaining procedures and planning for overall EHR training logistics methodology.
• Assist Lead Training Coordinator to apply logistics-management principals to develop standardized procedures for operations registration, attendance, course completion, etc. in EHR training across disciplines.
• Assist Lead Training Coordinator in updating education logistics procedures based on enterprise changes in related programs (e.g.: SOM, GME, etc.).
• Assist Lead Training Coordinator with creating and maintaining registration documentation as required by auditors.
Administrative Responsibilities (10%)
• Support organizational contacts and administrative contacts within UW Medicine system as appropriate for mission.
• Document and maintain database/spreadsheets with contacts for user groups to include residency programs, SOM, etc.
• Assist Sr. Training Coordinator with responding to inquiries in a timely manner from internal and external program administrators, attending MDs, residents, fellows, Medical Directors, and other students.
Other (5%)
• Work with manager to set professional goals for career development.
• Act as back-up for other team members and functions, as needed.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education and experience.
2+ years of experience must include:
• 2+ years of healthcare operational or clinical background in a large academic medical center or other health care setting.
• Demonstrated experience independently providing technical, end-user support on system applications.
• Familiarity with EHR clinical applications in an inpatient, acute, or ambulatory care organization.
• Demonstrated experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors.
• Proficiency in MS Outlook, Word, Excel, PowerPoint, Publisher, Adobe Acrobat Professional, and SharePoint.
DESIRED
• Master’s degree in Education, Instructional Design, Adult Learning, Technical Writing, English, Clinical Informatics, Healthcare, Communication, Technology, or related field.
• Experience in and knowledge of academic healthcare systems and/or operational environments.
• Experience with Training Program Coordination, including responsibility for scheduling and training room logistics.
• Demonstrated experience training or mentoring clients in the use of new technologies and technical concepts.
• Knowledge of clinical and other health care information systems applications.
CONDITIONS OF EMPLOYMENT
• This is an Information Technology deadline-driven work environment.
• The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
• Must coordinate projects without direct supervisory authority.
• Must work within the constraints of multiple technical environments.
• Ability to communicate effectively in English, both verbally and in writing.
#monster
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or
dso@uw.edu
.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
About the Company:
UW Medicine IT Services
Industry:
Other/Not Classified Show more details...
via Professional Diversity Network
posted_at: 3 days agoschedule_type: Full-time
Req #: 223775 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: UW Medical Center - Montlake, UW Medical Center - Northwest Job Location Detail: Primary work location is in Seattle, WA at UW Medical Center - Montlake or UW Medical Center - Northwest Posting Date: 07/14/2023 Closing Info: Open Until Filled Salary: $4,985.00 ... $6,705.00 per month Other Compensation: Union Position:
Req #: 223775 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: UW Medical Center - Montlake, UW Medical Center - Northwest Job Location Detail: Primary work location is in Seattle, WA at UW Medical Center - Montlake or UW Medical Center - Northwest Posting Date: 07/14/2023 Closing Info: Open Until Filled Salary: $4,985.00 ... $6,705.00 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity for an End Device Support Specialist!
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
The End Device Support Specialist provides customer support to ensure a highly available, highly secure, highly reliable, easy to use distributed production computing environment. This position supports an environment comprised of network of distributed hosts, enterprise level servers, departmental servers and client end user devices. This position promotes the implementation of UW Medicine IT Services' strategy, focusing on standard technologies and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine.
Under the general guidance of the Operations Supervisor, End Device Support, this position is responsible for the coordination of management of desktop end computing devices within UW Medicine. This position will identify needs, perform technical analysis on client systems, adapt and integrate existing software and hardware systems within UW Medicine. This position will participate in the on-call schedule in support of a 24-hour/7-day production environment. The position will work with departmental IT staff to train them and their clients in Medical Center standard systems.
RESPONSIBILITIES
Duties and Responsibilities
Analyze, install, configure, maintain and troubleshoot end computing devices, system software and drivers in support of UW Medicine-wide systems, departments and individual users.
Install and support IT Services' standard desktop hardware and software. Support networked and stand-alone peripherals.
Meet all productivity and quality standards or completion rates in the "EDS Service Productivity and Quality Standards" document.
Ensure that production systems operate accurately, reliably and efficiently.
Actively manage user relationships to analyze, plan, prioritize and follow up project work and systems requests.
Evaluate and implement user requests.
Follow up with users and management to confirm that work has been performed as expected.
Assist other team members with research and problem solving. Provide consultation to other support team members, IT Services project teams and the general Medical Center user community.
Participate in large and small scale project related duties.
Support IT Services standards for infrastructure. Ensure that procedures are followed to ensure the security and integrity of data and software.
Work with selected software and hardware vendors to provide user functionality in a manner consistent with UW Medicine standards, policies and practice.
Assist in the development of strategies for hardware and software architectures, and strategies to ensure their applicability to Medical Center needs.
Participate in departmental quality improvement projects when required.
Participate in the 24x7 on-call rotation.
Other related duties as assigned.
REQUIREMENTS
Three years of experience in programming and/or computer support services of a technical nature OR One year of experience as Computer Support Analyst I OR equivalent education/experience.
Additional Department Requirements - The experience noted above must include:
Experience must include hands-on, desk-side hardware and software support.
DESIRED
3+ years professional experience in complex information systems environments.
Ability to read, write, and verbally communicate effectively in English.
Experience in installing and troubleshooting IT Services standard Windows operating systems.
Experience in supporting Microsoft suite of application software.
Experience developing and implementing distributed network file sharing and print services.
Demonstrated experience working with hardware and software vendors.
Familiarity with TCP/IP.
Strong customer service orientation is essential, as is the ability to work positively with diverse users from Administrator to clerical level.
Requires initiative, follow-up and the ability to prioritize effectively.
Strong written and verbal communications skills.
Demonstrated ability to work with minimal direction, either independently or as part of a team.
Demonstrated organizational skills.
Demonstrated interpersonal skills.
Healthcare industry experience.
Proficiency using PC-based productivity tools.
Experience in the use of remote desktop management tools such as WSUS and SCCM.
Experience in supporting Macintosh operating systems.
CONDITIONS OF EMPLOYMENT
This classification is in a bargaining unit.
Participation in on-call rotation is required.
#monster REQUIREMENTS: See above.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
PDN-99a7fe6a-f9bb-4b79-a093-e3b2346975eb Show more details...
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity for an End Device Support Specialist!
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
The End Device Support Specialist provides customer support to ensure a highly available, highly secure, highly reliable, easy to use distributed production computing environment. This position supports an environment comprised of network of distributed hosts, enterprise level servers, departmental servers and client end user devices. This position promotes the implementation of UW Medicine IT Services' strategy, focusing on standard technologies and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine.
Under the general guidance of the Operations Supervisor, End Device Support, this position is responsible for the coordination of management of desktop end computing devices within UW Medicine. This position will identify needs, perform technical analysis on client systems, adapt and integrate existing software and hardware systems within UW Medicine. This position will participate in the on-call schedule in support of a 24-hour/7-day production environment. The position will work with departmental IT staff to train them and their clients in Medical Center standard systems.
RESPONSIBILITIES
Duties and Responsibilities
Analyze, install, configure, maintain and troubleshoot end computing devices, system software and drivers in support of UW Medicine-wide systems, departments and individual users.
Install and support IT Services' standard desktop hardware and software. Support networked and stand-alone peripherals.
Meet all productivity and quality standards or completion rates in the "EDS Service Productivity and Quality Standards" document.
Ensure that production systems operate accurately, reliably and efficiently.
Actively manage user relationships to analyze, plan, prioritize and follow up project work and systems requests.
Evaluate and implement user requests.
Follow up with users and management to confirm that work has been performed as expected.
Assist other team members with research and problem solving. Provide consultation to other support team members, IT Services project teams and the general Medical Center user community.
Participate in large and small scale project related duties.
Support IT Services standards for infrastructure. Ensure that procedures are followed to ensure the security and integrity of data and software.
Work with selected software and hardware vendors to provide user functionality in a manner consistent with UW Medicine standards, policies and practice.
Assist in the development of strategies for hardware and software architectures, and strategies to ensure their applicability to Medical Center needs.
Participate in departmental quality improvement projects when required.
Participate in the 24x7 on-call rotation.
Other related duties as assigned.
REQUIREMENTS
Three years of experience in programming and/or computer support services of a technical nature OR One year of experience as Computer Support Analyst I OR equivalent education/experience.
Additional Department Requirements - The experience noted above must include:
Experience must include hands-on, desk-side hardware and software support.
DESIRED
3+ years professional experience in complex information systems environments.
Ability to read, write, and verbally communicate effectively in English.
Experience in installing and troubleshooting IT Services standard Windows operating systems.
Experience in supporting Microsoft suite of application software.
Experience developing and implementing distributed network file sharing and print services.
Demonstrated experience working with hardware and software vendors.
Familiarity with TCP/IP.
Strong customer service orientation is essential, as is the ability to work positively with diverse users from Administrator to clerical level.
Requires initiative, follow-up and the ability to prioritize effectively.
Strong written and verbal communications skills.
Demonstrated ability to work with minimal direction, either independently or as part of a team.
Demonstrated organizational skills.
Demonstrated interpersonal skills.
Healthcare industry experience.
Proficiency using PC-based productivity tools.
Experience in the use of remote desktop management tools such as WSUS and SCCM.
Experience in supporting Macintosh operating systems.
CONDITIONS OF EMPLOYMENT
This classification is in a bargaining unit.
Participation in on-call rotation is required.
#monster REQUIREMENTS: See above.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
PDN-99a7fe6a-f9bb-4b79-a093-e3b2346975eb Show more details...
via Mendeley
posted_at: 1 day agoschedule_type: Full-time
Req #: 224768
Department: UW MEDICAL CENTER - MONTLAKE - OPERATING ROOM...
Posting Date: 07/17/2023
Closing Info:
Open Until Filled
Salary: 60% of $3,359 - $4,804 per month
Shift: Alternate Work Shift
Notes: **As a UW employee, you will enjoy generous benefits and work/life programs.For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-c...)**
• *$2,000
Req #: 224768
Department: UW MEDICAL CENTER - MONTLAKE - OPERATING ROOM...
Posting Date: 07/17/2023
Closing Info:
Open Until Filled
Salary: 60% of $3,359 - $4,804 per month
Shift: Alternate Work Shift
Notes: **As a UW employee, you will enjoy generous benefits and work/life programs.For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-c...)**
• *$2,000 (Sign-on Bonus) to eligible new employees joining UW Medicine** **UWMC Montlake's Operating Rooms** has an outstanding opportunity for a **Hospital Custodian position!** **WORK SCHEDULE**
+ Part-time (24 hours per week) – 60% FTE
+ Rotating/Variable Shift **POSITION HIGHTLIGHTS**
+ Our OR Hospital Custodians ensure the clean, sanitary, and orderly condition of the Operating Rooms.
+ We value a culture of customer service and teamwork. **PRIMARY JOB RESPONSIBILITIES:**
+ Clean before and after patient procedures using standard precautions and EPA guidelines.
+ Damp-dust surfaces and equipment following approved EPA hospital disinfectant guidelines before the first case of the day.
+ Infection control and contamination management.
+ Clean OR equipment and furniture.
+ Collect, empty, and remove/compact soiled linen and garbage from room.
+ Clean robotic equipment using Cavicide.
+ Perform turnover and terminal cleans in ORs.
+ Clean, disinfect, and restock restrooms.
+ Remake patient beds.
+ Dusting, mopping, and floor care management. **REQUIRED QUALIFICATIONS:** Physical ability to do required work. **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. **Excellence. Exploration. Education. (https://www.uwmedicine.org/about/career-opportunities/uw-medical-center-...)** Become part of our team. Join our mission to make life healthier for everyone in our community. **ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/about/career-opportunities)** Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information Show more details...
Department: UW MEDICAL CENTER - MONTLAKE - OPERATING ROOM...
Posting Date: 07/17/2023
Closing Info:
Open Until Filled
Salary: 60% of $3,359 - $4,804 per month
Shift: Alternate Work Shift
Notes: **As a UW employee, you will enjoy generous benefits and work/life programs.For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-c...)**
• *$2,000 (Sign-on Bonus) to eligible new employees joining UW Medicine** **UWMC Montlake's Operating Rooms** has an outstanding opportunity for a **Hospital Custodian position!** **WORK SCHEDULE**
+ Part-time (24 hours per week) – 60% FTE
+ Rotating/Variable Shift **POSITION HIGHTLIGHTS**
+ Our OR Hospital Custodians ensure the clean, sanitary, and orderly condition of the Operating Rooms.
+ We value a culture of customer service and teamwork. **PRIMARY JOB RESPONSIBILITIES:**
+ Clean before and after patient procedures using standard precautions and EPA guidelines.
+ Damp-dust surfaces and equipment following approved EPA hospital disinfectant guidelines before the first case of the day.
+ Infection control and contamination management.
+ Clean OR equipment and furniture.
+ Collect, empty, and remove/compact soiled linen and garbage from room.
+ Clean robotic equipment using Cavicide.
+ Perform turnover and terminal cleans in ORs.
+ Clean, disinfect, and restock restrooms.
+ Remake patient beds.
+ Dusting, mopping, and floor care management. **REQUIRED QUALIFICATIONS:** Physical ability to do required work. **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. **Excellence. Exploration. Education. (https://www.uwmedicine.org/about/career-opportunities/uw-medical-center-...)** Become part of our team. Join our mission to make life healthier for everyone in our community. **ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/about/career-opportunities)** Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information Show more details...
via Professional Diversity Network
posted_at: 7 days agoschedule_type: Full-time
Req #: 219747 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 07/10/2023 Closing Info: Open Until Filled Salary... $10,000 - $12,393 per month Other Compensation: Shift:
Req #: 219747 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 07/10/2023 Closing Info: Open Until Filled Salary... $10,000 - $12,393 per month Other Compensation: Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity for a Lead, ServiceNow Developer!
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
In collaboration with UW Medicine IT Services ('ITS') and under the general guidance of the Assistant Director of Service Management, the primary focuses of the Lead Service Now Developer position are:
• supporting the direction and priorities of the Manager by coordinating and overseeing the operational activities and system maintenance, and ensuring standard services are meeting appropriate targets;
• leading the design of the ServiceNow platform to effectively meet the needs UW Medicine;
• establishing and maintaining technical oversight of ServiceNow to promote an optimal and sustainable platform for UW Medicine;
• prioritizing and distributing the workload throughout the team, managing the day-to-day workflow, and reporting to the manager the status of work assignments;
• providing a point of escalation for operational and other service issues;
• identifying and proposing service management improvements;
• providing advice, coaching and mentorship to team on work techniques, best practices, and operational expertise; and
• serving as the manager's delegate to represent the team to customers, project managers, technical leadership and organizational management.
RESPONSIBILITIES
Leading Team Operational Activities - ServiceNow Design, Development & Platform Solutioning (70%)
• Oversee the operational activities of the team.
• Develop and maintain strong team processes and capabilities through the enhancement, deployment, and maintenance of methods, metrics, tools, training, education, and communication.
• Lead ServiceNow platform development, configuration and design-level details that align to implementation best practices. Lead advanced analysis, architectural design and development for all ServiceNow platform instances.
• Leverage ServiceNow to ensure appropriate development of workflows, configurations, customizations, and applications.
• Lead the architectural defining and design of technical solutions aligned with presented problem areas for UWM and ServiceNow best practices.
Mentoring (15%)
• Mentor team members in technical and departmental knowledge, practices, processes, and procedures.
• Guide customers and other staff in best practices, technical trends, and valuable resources.
• Provide feedback to Manager on team members, customers, and other staff to support the development of training and education.
• Lead and mentor team members in troubleshooting or problem-solving exercises.
• Collaborate with Manager on and occasionally lead staff professional development activities.
ITIL Process Coordination - Configuration, Reporting, Change, Problem, SR, & Incident Management (10%)
• Work closely with ITIL process owners and stakeholders to ensure ServiceNow is configured to meet their requirements and facilitate technical meetings as needed for enhancements and incidents.
• Assist with CMDB optimization.
• Assess agreed upon KPI's using a continual improvement lens.
Other (5%)
• Contribute to professional development of the ITSM team and its environment through the education/training of other team members and process/communication improvement initiatives.
• Work with ITSM Assistant Director to set professional goals for career development.
• Act as back-up for other team members and functions, as needed.
REQUIREMENTS
• Bachelor's Degree in Computer Science, Engineering, Software Development, Information Technology, or related field or equivalent combination of education/experience.
5+ years' experience in software development with a demonstrated progression in responsibilities, including:
• 1+ year(s) of formal mentorship for technology professionals.
• 5+ years' experience with ServiceNow Platform.
• ServiceNow Certifications for System Administrator and Certified Implementation Specialist (or commitment to attain these certifications within six months of hire date).
• Possess ITIL Foundation certification; if not currently certified, this certification must be achieved within six months of start date.
• Advanced understanding of ServiceNow platform and implementation experience with at least 2 of the following ServiceNow application suites: CSM, FSM, ITSM, ITOM, HRSD, GRC/IRM and/or SecOps.
• Advanced understanding of ServiceNow core application UI and workflow configuration, report development, integration components (e.g. LDAP, SSO, etc.) as they pertain to Customer Service implementation requirements.
• Experience leading at least three full lifecycle ServiceNow implementations.
• Advanced experience with scripting in the ServiceNow platform using JSt: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Advanced experience with web technologies (XML, HTML, JavaScript, Web Services, etc.)
• Advanced understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
DESIRED
• Previous experience in and knowledge of academic healthcare systems and/or operational environments.
• ServiceNow development experience, including scripting, tool configuration, design work, technical configuration, testing and deployment.
• Advanced degree (e.g., Master's, PhD, etc.).
• Experience working with or developing the following: JavaScript (specifically ES5/RHINO), PHP, C, Java, Perl, HTML or HTML 5, AngularJS, BootStrap, CSS/SCSS, and/ or jQuery.
• ITIL Foundations or Intermediate certifications.
• Scrum Master certification or experience.
• Project Management experience and/or PMP and/or equivalent certification.
• Lean Six Sigma experience / Green Belt.
• Experience utilizing Agile methodology.
• Experience in development of web microservices including REST and/or SOAP.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.#monster REQUIREMENTS: See above.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
PDN-999ff263-75a5-47f5-ac23-3bb5d331fe22 Show more details...
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity for a Lead, ServiceNow Developer!
UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
In collaboration with UW Medicine IT Services ('ITS') and under the general guidance of the Assistant Director of Service Management, the primary focuses of the Lead Service Now Developer position are:
• supporting the direction and priorities of the Manager by coordinating and overseeing the operational activities and system maintenance, and ensuring standard services are meeting appropriate targets;
• leading the design of the ServiceNow platform to effectively meet the needs UW Medicine;
• establishing and maintaining technical oversight of ServiceNow to promote an optimal and sustainable platform for UW Medicine;
• prioritizing and distributing the workload throughout the team, managing the day-to-day workflow, and reporting to the manager the status of work assignments;
• providing a point of escalation for operational and other service issues;
• identifying and proposing service management improvements;
• providing advice, coaching and mentorship to team on work techniques, best practices, and operational expertise; and
• serving as the manager's delegate to represent the team to customers, project managers, technical leadership and organizational management.
RESPONSIBILITIES
Leading Team Operational Activities - ServiceNow Design, Development & Platform Solutioning (70%)
• Oversee the operational activities of the team.
• Develop and maintain strong team processes and capabilities through the enhancement, deployment, and maintenance of methods, metrics, tools, training, education, and communication.
• Lead ServiceNow platform development, configuration and design-level details that align to implementation best practices. Lead advanced analysis, architectural design and development for all ServiceNow platform instances.
• Leverage ServiceNow to ensure appropriate development of workflows, configurations, customizations, and applications.
• Lead the architectural defining and design of technical solutions aligned with presented problem areas for UWM and ServiceNow best practices.
Mentoring (15%)
• Mentor team members in technical and departmental knowledge, practices, processes, and procedures.
• Guide customers and other staff in best practices, technical trends, and valuable resources.
• Provide feedback to Manager on team members, customers, and other staff to support the development of training and education.
• Lead and mentor team members in troubleshooting or problem-solving exercises.
• Collaborate with Manager on and occasionally lead staff professional development activities.
ITIL Process Coordination - Configuration, Reporting, Change, Problem, SR, & Incident Management (10%)
• Work closely with ITIL process owners and stakeholders to ensure ServiceNow is configured to meet their requirements and facilitate technical meetings as needed for enhancements and incidents.
• Assist with CMDB optimization.
• Assess agreed upon KPI's using a continual improvement lens.
Other (5%)
• Contribute to professional development of the ITSM team and its environment through the education/training of other team members and process/communication improvement initiatives.
• Work with ITSM Assistant Director to set professional goals for career development.
• Act as back-up for other team members and functions, as needed.
REQUIREMENTS
• Bachelor's Degree in Computer Science, Engineering, Software Development, Information Technology, or related field or equivalent combination of education/experience.
5+ years' experience in software development with a demonstrated progression in responsibilities, including:
• 1+ year(s) of formal mentorship for technology professionals.
• 5+ years' experience with ServiceNow Platform.
• ServiceNow Certifications for System Administrator and Certified Implementation Specialist (or commitment to attain these certifications within six months of hire date).
• Possess ITIL Foundation certification; if not currently certified, this certification must be achieved within six months of start date.
• Advanced understanding of ServiceNow platform and implementation experience with at least 2 of the following ServiceNow application suites: CSM, FSM, ITSM, ITOM, HRSD, GRC/IRM and/or SecOps.
• Advanced understanding of ServiceNow core application UI and workflow configuration, report development, integration components (e.g. LDAP, SSO, etc.) as they pertain to Customer Service implementation requirements.
• Experience leading at least three full lifecycle ServiceNow implementations.
• Advanced experience with scripting in the ServiceNow platform using JSt: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Advanced experience with web technologies (XML, HTML, JavaScript, Web Services, etc.)
• Advanced understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
DESIRED
• Previous experience in and knowledge of academic healthcare systems and/or operational environments.
• ServiceNow development experience, including scripting, tool configuration, design work, technical configuration, testing and deployment.
• Advanced degree (e.g., Master's, PhD, etc.).
• Experience working with or developing the following: JavaScript (specifically ES5/RHINO), PHP, C, Java, Perl, HTML or HTML 5, AngularJS, BootStrap, CSS/SCSS, and/ or jQuery.
• ITIL Foundations or Intermediate certifications.
• Scrum Master certification or experience.
• Project Management experience and/or PMP and/or equivalent certification.
• Lean Six Sigma experience / Green Belt.
• Experience utilizing Agile methodology.
• Experience in development of web microservices including REST and/or SOAP.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.#monster REQUIREMENTS: See above.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
PDN-999ff263-75a5-47f5-ac23-3bb5d331fe22 Show more details...
via Snagajob
posted_at: 20 hours agoschedule_type: Full-timework_from_home: 1
Req #: 223903 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 07/05/2023 Closing Info: Open Until Filled Salary... $10,834 - $15,000 per month Other Compensation: Shift:
Req #: 223903 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 07/05/2023 Closing Info: Open Until Filled Salary... $10,834 - $15,000 per month Other Compensation: Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for a Manager, Emergency Management!
In conjunction with UW Medicine Information Technology Services (ITS) and UW Medicine executive leadership, the primary focus of the Manager, Emergency Management (‘Manager’) position are:
• Developing, operationalizing, maintaining, and leading IT Emergency Management (EM) across UW Medicine, including response efforts that support UWM, technology business continuity, technology disaster resiliency, clinical business continuity, associated recovery planning, and regulatory compliance.
• Ensuring resiliency in patient care with alternative support tools and technology in case of emergency or disaster.
• Manage appropriate IT EM matrixing with UWM and UW Emergency Management.
Areas of responsibility include, but are not limited to:
• Executing IT Emergency Management’s strategy via internal IT work, cross-facility and enterprise collaboration, business continuity/resiliency planning, actual disaster management, and drills and continuous improvement.
• Operationalizing Emergency Management deliverables into sustainable, enterprise-wide workflows, policies, procedures, and plans.
• Providing management, coaching, and supervision for the Emergency Management Program Managers.
• Leading and guiding UW Medicine ITS in developing and executing complicated disaster plans during small and large disasters.
• Executing complex plans, which often includes development on-the-fly, which support the continued care of patients across UW Medicine, including clinical support, technical resilience, organizational resilience, and ITS personnel safety.
• Supporting UW Medicine entities during regulatory surveys.
• Serving in the role of IT Section Chief of the Emergency Operations Center, including providing leadership, strategic direction, and coordination of the IT response for the enterprise. This includes overseeing the IT response across 3 additional site-based command centers and their IT leaders.
RESPONSIBILITIES
Service Line Program Development, Planning, and Management Operations (60%)
• In collaboration with the Director, develop and execute the vision for areas of responsibility to support the mission of UW Medicine.
• Collaborate with all areas of ITS to ensure a single IT Vision to support the mission and vision of UW Medicine.
• In conjunction with the Director, serve as a strategic liaison for healthcare IT EM efforts where necessary.
• Lead and foster an IT Service Management culture.
• Oversee an annual budget in conjunction with UW Medicine goals and objectives.
Leadership & Management (20%)
• Lead, organize, and positively influence a team of professionals to design, develop, implement, and support programs and systems that meet regulatory requirements and end user needs in support of safe patient care.
• Instill UW Medicine and ITS vision and guiding principles to all staff; implement mission-oriented HR practices.
• Promote an environment that is attractive to the employee and that facilitates the recruitment and retention of professional, technical, and support staff. This includes, but is not limited to, staff development, recognition, motivation, and communications.
• Make hiring decisions and recommendations for separations, reclassification recommendations, salary adjustment recommendations, handle complaints and grievances as well as generally planning, assigning, and approving the work of these positions.
• Recruit, hire, train, coach, motivate, and manage performance of permanent, temporary, and contract staff.
Regulatory Compliance and Quality Assurance (15%)
• Collaborate with facility and enterprise quality and safety teams, compliance offices, other ITS leadership, and IT teams to respond to IT regulatory or safety questions and/ or concerns.
• Oversee and ensure that IT EM program planning complies with regulatory guidelines.
• Support the clinical organizations during regulatory surveys for Emergency Management or other EM-related areas.
• Develop appropriate systems and metrics for measuring progress, backlogs, workloads, and staffing.
• Identify, direct, and participate in team quality improvement activities.
Disaster Response (5-100%)
• Serves as EOC IT Section Chief during major incidents and oversees the IT response.
• In conjunction with the CIO and other executive leaders, ensures IT structures are established to effectively and swiftly respond to a specific disaster.
• Leads the work of the UWM ITS organization in response to a rapidly evolving and constantly changing disaster environment.
• Reports directly to CIO during major disaster responses.
• Amount of time spent is proportional to size and scope of disaster – disaster responses may eclipse other duties for extended periods of time.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education and experience.
6+ years of experience must include:
• 4+ years' experience mentoring, leading, or managing technology and/or business professionals.
• 2+ years’ experience in Emergency Management, leading or managing projects, workflows, etc.
• Demonstrated management and leadership capabilities with proven ability to influence in matrix environment.
• Fast-paced, self-motivated, working style and multi-tasking ability.
• Demonstrated ability to lead and negotiate cross-team solutions with diverse groups of senior leaders.
• Knowledge of EM command structure and response.
• Knowledge of applicable IT EM Regulatory Requirements such as HIPAA, JCAHO Information Management Standards for IT and EHR EM, and FEMA standards for emergency management.
• Ability to communicate in English, both verbally and in writing, including tailoring for audience-specific approach.
• Ability to integrate and synthesize operational data, literature, and verbal input into appropriate policy and procedure.
• Ability to prioritize and manage time wisely is necessary when responding to questions and conditions in both daily and emergency situations.
• Ability to envision global perspective.
• Ability to combine technical aptitude and strong interpersonal skills to affect acceptance of change in technical and clinical leadership, and end users.
• Ability to effectively and efficiently function under extreme stress during active disaster scenarios.
• Ability to oversee and direct work of senior leaders while in Command role.
DESIRED
• Previous experience in and knowledge of academic healthcare systems and/or operational environments.
• Advanced degree (e.g., Master’s, PhD, etc.).
• Successful FEMA Course Completions for Emergency / Disaster Management IS-00100.HC (Incident Command), IS-00200.a (Single Resources and Initial Action Incidences), IS-00700.b (Introduction to the National Incident Management System), IS-00800.b (National Response Framework).
• Baseline ITIL knowledge.
• Change management knowledge or certification in a change management model.
• Experience working within large-scale projects (2-year duration, 10+ member project teams) within a standard project framework.
• Previous work in large scale disaster response command settings.
CONDITIONS OF EMPLOYMENT
• This is an Information Technology deadline-driven work environment.
• The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
• Must coordinate projects without direct supervisory authority.
• Must work within the constraints of multiple technical environments.
• Ability to communicate effectively in English, both verbally and in writing.
#monster REQUIREMENTS: See above. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law Show more details...
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for a Manager, Emergency Management!
In conjunction with UW Medicine Information Technology Services (ITS) and UW Medicine executive leadership, the primary focus of the Manager, Emergency Management (‘Manager’) position are:
• Developing, operationalizing, maintaining, and leading IT Emergency Management (EM) across UW Medicine, including response efforts that support UWM, technology business continuity, technology disaster resiliency, clinical business continuity, associated recovery planning, and regulatory compliance.
• Ensuring resiliency in patient care with alternative support tools and technology in case of emergency or disaster.
• Manage appropriate IT EM matrixing with UWM and UW Emergency Management.
Areas of responsibility include, but are not limited to:
• Executing IT Emergency Management’s strategy via internal IT work, cross-facility and enterprise collaboration, business continuity/resiliency planning, actual disaster management, and drills and continuous improvement.
• Operationalizing Emergency Management deliverables into sustainable, enterprise-wide workflows, policies, procedures, and plans.
• Providing management, coaching, and supervision for the Emergency Management Program Managers.
• Leading and guiding UW Medicine ITS in developing and executing complicated disaster plans during small and large disasters.
• Executing complex plans, which often includes development on-the-fly, which support the continued care of patients across UW Medicine, including clinical support, technical resilience, organizational resilience, and ITS personnel safety.
• Supporting UW Medicine entities during regulatory surveys.
• Serving in the role of IT Section Chief of the Emergency Operations Center, including providing leadership, strategic direction, and coordination of the IT response for the enterprise. This includes overseeing the IT response across 3 additional site-based command centers and their IT leaders.
RESPONSIBILITIES
Service Line Program Development, Planning, and Management Operations (60%)
• In collaboration with the Director, develop and execute the vision for areas of responsibility to support the mission of UW Medicine.
• Collaborate with all areas of ITS to ensure a single IT Vision to support the mission and vision of UW Medicine.
• In conjunction with the Director, serve as a strategic liaison for healthcare IT EM efforts where necessary.
• Lead and foster an IT Service Management culture.
• Oversee an annual budget in conjunction with UW Medicine goals and objectives.
Leadership & Management (20%)
• Lead, organize, and positively influence a team of professionals to design, develop, implement, and support programs and systems that meet regulatory requirements and end user needs in support of safe patient care.
• Instill UW Medicine and ITS vision and guiding principles to all staff; implement mission-oriented HR practices.
• Promote an environment that is attractive to the employee and that facilitates the recruitment and retention of professional, technical, and support staff. This includes, but is not limited to, staff development, recognition, motivation, and communications.
• Make hiring decisions and recommendations for separations, reclassification recommendations, salary adjustment recommendations, handle complaints and grievances as well as generally planning, assigning, and approving the work of these positions.
• Recruit, hire, train, coach, motivate, and manage performance of permanent, temporary, and contract staff.
Regulatory Compliance and Quality Assurance (15%)
• Collaborate with facility and enterprise quality and safety teams, compliance offices, other ITS leadership, and IT teams to respond to IT regulatory or safety questions and/ or concerns.
• Oversee and ensure that IT EM program planning complies with regulatory guidelines.
• Support the clinical organizations during regulatory surveys for Emergency Management or other EM-related areas.
• Develop appropriate systems and metrics for measuring progress, backlogs, workloads, and staffing.
• Identify, direct, and participate in team quality improvement activities.
Disaster Response (5-100%)
• Serves as EOC IT Section Chief during major incidents and oversees the IT response.
• In conjunction with the CIO and other executive leaders, ensures IT structures are established to effectively and swiftly respond to a specific disaster.
• Leads the work of the UWM ITS organization in response to a rapidly evolving and constantly changing disaster environment.
• Reports directly to CIO during major disaster responses.
• Amount of time spent is proportional to size and scope of disaster – disaster responses may eclipse other duties for extended periods of time.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education and experience.
6+ years of experience must include:
• 4+ years' experience mentoring, leading, or managing technology and/or business professionals.
• 2+ years’ experience in Emergency Management, leading or managing projects, workflows, etc.
• Demonstrated management and leadership capabilities with proven ability to influence in matrix environment.
• Fast-paced, self-motivated, working style and multi-tasking ability.
• Demonstrated ability to lead and negotiate cross-team solutions with diverse groups of senior leaders.
• Knowledge of EM command structure and response.
• Knowledge of applicable IT EM Regulatory Requirements such as HIPAA, JCAHO Information Management Standards for IT and EHR EM, and FEMA standards for emergency management.
• Ability to communicate in English, both verbally and in writing, including tailoring for audience-specific approach.
• Ability to integrate and synthesize operational data, literature, and verbal input into appropriate policy and procedure.
• Ability to prioritize and manage time wisely is necessary when responding to questions and conditions in both daily and emergency situations.
• Ability to envision global perspective.
• Ability to combine technical aptitude and strong interpersonal skills to affect acceptance of change in technical and clinical leadership, and end users.
• Ability to effectively and efficiently function under extreme stress during active disaster scenarios.
• Ability to oversee and direct work of senior leaders while in Command role.
DESIRED
• Previous experience in and knowledge of academic healthcare systems and/or operational environments.
• Advanced degree (e.g., Master’s, PhD, etc.).
• Successful FEMA Course Completions for Emergency / Disaster Management IS-00100.HC (Incident Command), IS-00200.a (Single Resources and Initial Action Incidences), IS-00700.b (Introduction to the National Incident Management System), IS-00800.b (National Response Framework).
• Baseline ITIL knowledge.
• Change management knowledge or certification in a change management model.
• Experience working within large-scale projects (2-year duration, 10+ member project teams) within a standard project framework.
• Previous work in large scale disaster response command settings.
CONDITIONS OF EMPLOYMENT
• This is an Information Technology deadline-driven work environment.
• The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
• Must coordinate projects without direct supervisory authority.
• Must work within the constraints of multiple technical environments.
• Ability to communicate effectively in English, both verbally and in writing.
#monster REQUIREMENTS: See above. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law Show more details...
via LinkedIn
schedule_type: Full-timesalary: 82K–92K a year
UW Medicine Advancement has an outstanding opportunity for an Associate Director for Health System Philanthropy to join their team.
POSITION PURPOSE...
At UW Medicine, we work to improve health for all people through excellence in clinical, research, and education and training programs. As the only comprehensive clinical, research and learning health system in the five-state WWAMI (Washington, Wyoming, Alaska, Montana, Idaho) region, UW Medicine
UW Medicine Advancement has an outstanding opportunity for an Associate Director for Health System Philanthropy to join their team.
POSITION PURPOSE...
At UW Medicine, we work to improve health for all people through excellence in clinical, research, and education and training programs. As the only comprehensive clinical, research and learning health system in the five-state WWAMI (Washington, Wyoming, Alaska, Montana, Idaho) region, UW Medicine provides the most up-to-date care for each individual patient, leads one of the world’s largest and most comprehensive medical research programs, and provides innovative learning programs for students, trainees, and practitioners in the health professions.
The passionate, 68-person team at UW Medicine Advancement works collaboratively to connect donors with meaningful opportunities to enhance patient care, expand educational opportunities and advance research at UW Medicine. This inspiring, challenging and rewarding work provides team members an opportunity to grow their careers, while making a difference in people’s lives, in our community and around the world. In the 2022 fiscal year, UW Medicine Advancement raised $284 million in gifts and private grants (46 percent of the University of Washington’s total) from nearly 14,000 donors to support the mission of UW Medicine.
As a member of the Health System Philanthropy team, the Associate Director for Health System Philanthropy (Associate Director) focuses on securing gifts $25,000+) and cultivating donors who have the capacity to give at that level. The Associate Director will work with the Director for Philanthropy, Assistant Vice President for Health System Philanthropy, Associate Vice President, Campaign, the Chief Advancement Officer, academic leaders, volunteers, and other Advancement staffs to identify, cultivate, and solicit major gift prospective donors for gifts in support of UW Medicine.
The Associate Director position provides strategic leadership and direction for critical and high-profile programs that support major fundraising programs. It coordinates activities across UW Medicine — Harborview Medical Center, UW Medical Center, Northwest Hospital and Medical Center, Valley Medical Center, UW Neighborhood Clinics and Airlift Northwest — and must work collaboratively with diverse constituencies with diverse goals and expectations.
The Associate Director reports to the Director for Health System Philanthropy. He/she will have assigned responsibility for oversight and coordination of major gift fundraising programs in one or more health system entities, departments and/or programs, and will be expected to work closely with UW Medicine Leadership, department chairs, clinical faculty, and volunteers. The Associate Director may have assigned responsibility for staffing one or more volunteer committees.
DUTIES AND RESPONSIBILITIES
Direct Fundraising Responsibilities (85%):
• Develop strategic plans for each assigned department, division, and program area within the context of the overall UW Medicine Advancement plan. Work with department chairs, hospital leaders, and clinical faculty to develop funding priorities and to implement advancement programs needed to sustain major gift ($25k+) support. Develop a pool of primarily individual, with some joint responsibility for corporate and foundation, major gift prospective donors for each assigned area. Identifying prospective major gift donors is critical to success. Coordinate the participation of department chairs, hospital leaders, and clinical faculty in major gift fundraising activities.
• Manage a portfolio of 100 to 125 major gift prospective donors ($25k+) with a focus on those individuals with potential of $50,000 or more. Work with academic and hospital leadership and volunteers to identify and qualify new major gift prospective donors. Donor prospects include grateful patients, faculty, emeritus faculty and alumni, staff, friends of UW Medicine, trustees, and key business and community leaders. Develop and implement a cultivation and solicitation strategy for each assigned major gift prospective donor. Record and track all activity using the University’s prospect management and tracking system. Prepare written proposals, informational materials, endowment agreements, gift illustrations, and other materials needed to secure major gifts. For each major gift donor managed, develop appropriate stewardship activities within the context of the overall stewardship plan.
• Maintain a “Top 25” pool of prospective major gift donors who will be solicited in the next 12-18 month period.
• Make approximately 8 to 10 strategic cultivation, solicitation, or stewardship contacts each month to major gift prospective donors that move the potential donor toward major gift commitment. Face-to-face visits are preferred, unless the prospective donor indicates otherwise. Seek opportunities to engage prospects, and current and lapsed donors to increase major and principal gift commitments and expand overall donor pipeline.
• Develop and present 12 to 20 major gift proposals each year with a target of securing an average of $500,000+ in new commitments.
• As appropriate, identify, recruit, train, and develop leadership roles for volunteers who assist with major gift fundraising activities. Staff volunteer fundraising partnerships and committees as assigned.
Activities in Support of Direct Fundraising (10%):
• As needed, coordinate major gift fundraising activities with UW and UW Medicine colleagues in Gift Planning, Corporate and Foundation Relations, Principal Gifts, Regional Gifts, etc.
• Work with UW and UW Medicine colleagues to develop special events, marketing materials, and donor relations activities to support major gift fundraising.
• The Associate Director may have assigned responsibility for staffing one or more volunteer committees.
• Train faculty and volunteers on fundraising best practices, ensuring that all state and federal (HIPAA) privacy regulations are followed, as appropriate.
• Seek appropriate training opportunities, including training necessary for proficiency in the use of gift planning techniques.
• Prepare annual operating plan and progress reports as requested.
• Complete annual performance self-assessment as key component of Annual Review.
Other duties as assigned (5%).
MINIMUM REQUIREMENTS
• Bachelor’s degree and a minimum of four years of experience in institutional advancement, including experience in constituency relations and fundraising events.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
• Ability to understand, interpret, and articulate (verbally and written) complex medical research and scientific information for multiple audiences and donors.
• Works to resolve conflicts and differences through dialogue and open communication in a timely manner. Sees every difference as an opportunity for growth and change.
• Strong interpersonal skills and customer service. Poised, professional manner with the ability to express oneself clearly and empathetically in interactions with others in all forms of communications, i.e. verbal and written, one-on-one and group, etc. Ability to communicate in a direct and professional manner that engages dialog in a manner that resolves differences.
• Demonstrated ability to build and maintain positive relationships; puts the team/organizational goals above individual goals and actively contributes as a member of working teams. Proven ability to work collegially and effectively with development colleagues, school and hospital administrators, and external constituencies.
• Ability to develop fundraising strategies and plans that integrate into the organization’s mission, priorities and goals both independently and collaboratively within a team.
• Intrinsically motivated and able to create innovative ideas to achieve results. Recognizes and seizes opportunities.
• Demonstrated creativity, organizational ability, and strong attention to detail. Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast pace, dynamic, deadline drive environment in an organized and professional manner.
• Ability to work independently, problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet the goals, objectives and obligations while representing the mission, visions and values of the organization.
• Demonstrated creativity, organizational ability, and strong attention to detail. Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast pace, dynamic, deadline drive environment in an organized and professional manner.
• Demonstrated ability to maintain confidences and protect confidential information; acts in a selfless manner and models ethical values of the UW.
• Values the UW’s commitment to inclusiveness. Demonstrates respect and commitment to diversity.
DESIRED QUALIFICATIONS
• Advancement experience in a health care, higher education or research settings Show more details...
POSITION PURPOSE...
At UW Medicine, we work to improve health for all people through excellence in clinical, research, and education and training programs. As the only comprehensive clinical, research and learning health system in the five-state WWAMI (Washington, Wyoming, Alaska, Montana, Idaho) region, UW Medicine provides the most up-to-date care for each individual patient, leads one of the world’s largest and most comprehensive medical research programs, and provides innovative learning programs for students, trainees, and practitioners in the health professions.
The passionate, 68-person team at UW Medicine Advancement works collaboratively to connect donors with meaningful opportunities to enhance patient care, expand educational opportunities and advance research at UW Medicine. This inspiring, challenging and rewarding work provides team members an opportunity to grow their careers, while making a difference in people’s lives, in our community and around the world. In the 2022 fiscal year, UW Medicine Advancement raised $284 million in gifts and private grants (46 percent of the University of Washington’s total) from nearly 14,000 donors to support the mission of UW Medicine.
As a member of the Health System Philanthropy team, the Associate Director for Health System Philanthropy (Associate Director) focuses on securing gifts $25,000+) and cultivating donors who have the capacity to give at that level. The Associate Director will work with the Director for Philanthropy, Assistant Vice President for Health System Philanthropy, Associate Vice President, Campaign, the Chief Advancement Officer, academic leaders, volunteers, and other Advancement staffs to identify, cultivate, and solicit major gift prospective donors for gifts in support of UW Medicine.
The Associate Director position provides strategic leadership and direction for critical and high-profile programs that support major fundraising programs. It coordinates activities across UW Medicine — Harborview Medical Center, UW Medical Center, Northwest Hospital and Medical Center, Valley Medical Center, UW Neighborhood Clinics and Airlift Northwest — and must work collaboratively with diverse constituencies with diverse goals and expectations.
The Associate Director reports to the Director for Health System Philanthropy. He/she will have assigned responsibility for oversight and coordination of major gift fundraising programs in one or more health system entities, departments and/or programs, and will be expected to work closely with UW Medicine Leadership, department chairs, clinical faculty, and volunteers. The Associate Director may have assigned responsibility for staffing one or more volunteer committees.
DUTIES AND RESPONSIBILITIES
Direct Fundraising Responsibilities (85%):
• Develop strategic plans for each assigned department, division, and program area within the context of the overall UW Medicine Advancement plan. Work with department chairs, hospital leaders, and clinical faculty to develop funding priorities and to implement advancement programs needed to sustain major gift ($25k+) support. Develop a pool of primarily individual, with some joint responsibility for corporate and foundation, major gift prospective donors for each assigned area. Identifying prospective major gift donors is critical to success. Coordinate the participation of department chairs, hospital leaders, and clinical faculty in major gift fundraising activities.
• Manage a portfolio of 100 to 125 major gift prospective donors ($25k+) with a focus on those individuals with potential of $50,000 or more. Work with academic and hospital leadership and volunteers to identify and qualify new major gift prospective donors. Donor prospects include grateful patients, faculty, emeritus faculty and alumni, staff, friends of UW Medicine, trustees, and key business and community leaders. Develop and implement a cultivation and solicitation strategy for each assigned major gift prospective donor. Record and track all activity using the University’s prospect management and tracking system. Prepare written proposals, informational materials, endowment agreements, gift illustrations, and other materials needed to secure major gifts. For each major gift donor managed, develop appropriate stewardship activities within the context of the overall stewardship plan.
• Maintain a “Top 25” pool of prospective major gift donors who will be solicited in the next 12-18 month period.
• Make approximately 8 to 10 strategic cultivation, solicitation, or stewardship contacts each month to major gift prospective donors that move the potential donor toward major gift commitment. Face-to-face visits are preferred, unless the prospective donor indicates otherwise. Seek opportunities to engage prospects, and current and lapsed donors to increase major and principal gift commitments and expand overall donor pipeline.
• Develop and present 12 to 20 major gift proposals each year with a target of securing an average of $500,000+ in new commitments.
• As appropriate, identify, recruit, train, and develop leadership roles for volunteers who assist with major gift fundraising activities. Staff volunteer fundraising partnerships and committees as assigned.
Activities in Support of Direct Fundraising (10%):
• As needed, coordinate major gift fundraising activities with UW and UW Medicine colleagues in Gift Planning, Corporate and Foundation Relations, Principal Gifts, Regional Gifts, etc.
• Work with UW and UW Medicine colleagues to develop special events, marketing materials, and donor relations activities to support major gift fundraising.
• The Associate Director may have assigned responsibility for staffing one or more volunteer committees.
• Train faculty and volunteers on fundraising best practices, ensuring that all state and federal (HIPAA) privacy regulations are followed, as appropriate.
• Seek appropriate training opportunities, including training necessary for proficiency in the use of gift planning techniques.
• Prepare annual operating plan and progress reports as requested.
• Complete annual performance self-assessment as key component of Annual Review.
Other duties as assigned (5%).
MINIMUM REQUIREMENTS
• Bachelor’s degree and a minimum of four years of experience in institutional advancement, including experience in constituency relations and fundraising events.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
• Ability to understand, interpret, and articulate (verbally and written) complex medical research and scientific information for multiple audiences and donors.
• Works to resolve conflicts and differences through dialogue and open communication in a timely manner. Sees every difference as an opportunity for growth and change.
• Strong interpersonal skills and customer service. Poised, professional manner with the ability to express oneself clearly and empathetically in interactions with others in all forms of communications, i.e. verbal and written, one-on-one and group, etc. Ability to communicate in a direct and professional manner that engages dialog in a manner that resolves differences.
• Demonstrated ability to build and maintain positive relationships; puts the team/organizational goals above individual goals and actively contributes as a member of working teams. Proven ability to work collegially and effectively with development colleagues, school and hospital administrators, and external constituencies.
• Ability to develop fundraising strategies and plans that integrate into the organization’s mission, priorities and goals both independently and collaboratively within a team.
• Intrinsically motivated and able to create innovative ideas to achieve results. Recognizes and seizes opportunities.
• Demonstrated creativity, organizational ability, and strong attention to detail. Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast pace, dynamic, deadline drive environment in an organized and professional manner.
• Ability to work independently, problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet the goals, objectives and obligations while representing the mission, visions and values of the organization.
• Demonstrated creativity, organizational ability, and strong attention to detail. Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast pace, dynamic, deadline drive environment in an organized and professional manner.
• Demonstrated ability to maintain confidences and protect confidential information; acts in a selfless manner and models ethical values of the UW.
• Values the UW’s commitment to inclusiveness. Demonstrates respect and commitment to diversity.
DESIRED QUALIFICATIONS
• Advancement experience in a health care, higher education or research settings Show more details...
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posted_at: 20 hours agoschedule_type: Full-timework_from_home: 1
Req #: 219747 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 07/10/2023 Closing Info: Open Until Filled Salary... $10,000 - $12,393 per month Other Compensation: Shift:
Req #: 219747 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location: Remote/Hybrid, Seattle - Downtown Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 07/10/2023 Closing Info: Open Until Filled Salary... $10,000 - $12,393 per month Other Compensation: Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for a Lead, ServiceNow Developer!
UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children’s University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children’s). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
In collaboration with UW Medicine IT Services (‘ITS’) and under the general guidance of the Assistant Director of Service Management, the primary focuses of the Lead Service Now Developer position are:
• supporting the direction and priorities of the Manager by coordinating and overseeing the operational activities and system maintenance, and ensuring standard services are meeting appropriate targets;
• leading the design of the ServiceNow platform to effectively meet the needs UW Medicine;
• establishing and maintaining technical oversight of ServiceNow to promote an optimal and sustainable platform for UW Medicine;
• prioritizing and distributing the workload throughout the team, managing the day-to-day workflow, and reporting to the manager the status of work assignments;
• providing a point of escalation for operational and other service issues;
• identifying and proposing service management improvements;
• providing advice, coaching and mentorship to team on work techniques, best practices, and operational expertise; and
• serving as the manager’s delegate to represent the team to customers, project managers, technical leadership and organizational management.
RESPONSIBILITIES
Leading Team Operational Activities - ServiceNow Design, Development & Platform Solutioning (70%)
• Oversee the operational activities of the team.
• Develop and maintain strong team processes and capabilities through the enhancement, deployment, and maintenance of methods, metrics, tools, training, education, and communication.
• Lead ServiceNow platform development, configuration and design-level details that align to implementation best practices. Lead advanced analysis, architectural design and development for all ServiceNow platform instances.
• Leverage ServiceNow to ensure appropriate development of workflows, configurations, customizations, and applications.
• Lead the architectural defining and design of technical solutions aligned with presented problem areas for UWM and ServiceNow best practices.
Mentoring (15%)
• Mentor team members in technical and departmental knowledge, practices, processes, and procedures.
• Guide customers and other staff in best practices, technical trends, and valuable resources.
• Provide feedback to Manager on team members, customers, and other staff to support the development of training and education.
• Lead and mentor team members in troubleshooting or problem-solving exercises.
• Collaborate with Manager on and occasionally lead staff professional development activities.
ITIL Process Coordination - Configuration, Reporting, Change, Problem, SR, & Incident Management (10%)
• Work closely with ITIL process owners and stakeholders to ensure ServiceNow is configured to meet their requirements and facilitate technical meetings as needed for enhancements and incidents.
• Assist with CMDB optimization.
• Assess agreed upon KPI’s using a continual improvement lens.
Other (5%)
• Contribute to professional development of the ITSM team and its environment through the education/training of other team members and process/communication improvement initiatives.
• Work with ITSM Assistant Director to set professional goals for career development.
• Act as back-up for other team members and functions, as needed.
REQUIREMENTS
• Bachelor’s Degree in Computer Science, Engineering, Software Development, Information Technology, or related field or equivalent combination of education/experience.
5+ years’ experience in software development with a demonstrated progression in responsibilities, including:
• 1+ year(s) of formal mentorship for technology professionals.
• 5+ years’ experience with ServiceNow Platform.
• ServiceNow Certifications for System Administrator and Certified Implementation Specialist (or commitment to attain these certifications within six months of hire date).
• Possess ITIL Foundation certification; if not currently certified, this certification must be achieved within six months of start date.
• Advanced understanding of ServiceNow platform and implementation experience with at least 2 of the following ServiceNow application suites: CSM, FSM, ITSM, ITOM, HRSD, GRC/IRM and/or SecOps.
• Advanced understanding of ServiceNow core application UI and workflow configuration, report development, integration components (e.g. LDAP, SSO, etc.) as they pertain to Customer Service implementation requirements.
• Experience leading at least three full lifecycle ServiceNow implementations.
• Advanced experience with scripting in the ServiceNow platform using JSt: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Advanced experience with web technologies (XML, HTML, JavaScript, Web Services, etc.)
• Advanced understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
DESIRED
• Previous experience in and knowledge of academic healthcare systems and/or operational environments.
• ServiceNow development experience, including scripting, tool configuration, design work, technical configuration, testing and deployment.
• Advanced degree (e.g., Master’s, PhD, etc.).
• Experience working with or developing the following: JavaScript (specifically ES5/RHINO), PHP, C, Java, Perl, HTML or HTML 5, AngularJS, BootStrap, CSS/SCSS, and/ or jQuery.
• ITIL Foundations or Intermediate certifications.
• Scrum Master certification or experience.
• Project Management experience and/or PMP and/or equivalent certification.
• Lean Six Sigma experience / Green Belt.
• Experience utilizing Agile methodology.
• Experience in development of web microservices including REST and/or SOAP.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
#monster REQUIREMENTS: See above. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law Show more details...
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s IT Services department has an outstanding opportunity for a Lead, ServiceNow Developer!
UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children’s University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children’s). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
In collaboration with UW Medicine IT Services (‘ITS’) and under the general guidance of the Assistant Director of Service Management, the primary focuses of the Lead Service Now Developer position are:
• supporting the direction and priorities of the Manager by coordinating and overseeing the operational activities and system maintenance, and ensuring standard services are meeting appropriate targets;
• leading the design of the ServiceNow platform to effectively meet the needs UW Medicine;
• establishing and maintaining technical oversight of ServiceNow to promote an optimal and sustainable platform for UW Medicine;
• prioritizing and distributing the workload throughout the team, managing the day-to-day workflow, and reporting to the manager the status of work assignments;
• providing a point of escalation for operational and other service issues;
• identifying and proposing service management improvements;
• providing advice, coaching and mentorship to team on work techniques, best practices, and operational expertise; and
• serving as the manager’s delegate to represent the team to customers, project managers, technical leadership and organizational management.
RESPONSIBILITIES
Leading Team Operational Activities - ServiceNow Design, Development & Platform Solutioning (70%)
• Oversee the operational activities of the team.
• Develop and maintain strong team processes and capabilities through the enhancement, deployment, and maintenance of methods, metrics, tools, training, education, and communication.
• Lead ServiceNow platform development, configuration and design-level details that align to implementation best practices. Lead advanced analysis, architectural design and development for all ServiceNow platform instances.
• Leverage ServiceNow to ensure appropriate development of workflows, configurations, customizations, and applications.
• Lead the architectural defining and design of technical solutions aligned with presented problem areas for UWM and ServiceNow best practices.
Mentoring (15%)
• Mentor team members in technical and departmental knowledge, practices, processes, and procedures.
• Guide customers and other staff in best practices, technical trends, and valuable resources.
• Provide feedback to Manager on team members, customers, and other staff to support the development of training and education.
• Lead and mentor team members in troubleshooting or problem-solving exercises.
• Collaborate with Manager on and occasionally lead staff professional development activities.
ITIL Process Coordination - Configuration, Reporting, Change, Problem, SR, & Incident Management (10%)
• Work closely with ITIL process owners and stakeholders to ensure ServiceNow is configured to meet their requirements and facilitate technical meetings as needed for enhancements and incidents.
• Assist with CMDB optimization.
• Assess agreed upon KPI’s using a continual improvement lens.
Other (5%)
• Contribute to professional development of the ITSM team and its environment through the education/training of other team members and process/communication improvement initiatives.
• Work with ITSM Assistant Director to set professional goals for career development.
• Act as back-up for other team members and functions, as needed.
REQUIREMENTS
• Bachelor’s Degree in Computer Science, Engineering, Software Development, Information Technology, or related field or equivalent combination of education/experience.
5+ years’ experience in software development with a demonstrated progression in responsibilities, including:
• 1+ year(s) of formal mentorship for technology professionals.
• 5+ years’ experience with ServiceNow Platform.
• ServiceNow Certifications for System Administrator and Certified Implementation Specialist (or commitment to attain these certifications within six months of hire date).
• Possess ITIL Foundation certification; if not currently certified, this certification must be achieved within six months of start date.
• Advanced understanding of ServiceNow platform and implementation experience with at least 2 of the following ServiceNow application suites: CSM, FSM, ITSM, ITOM, HRSD, GRC/IRM and/or SecOps.
• Advanced understanding of ServiceNow core application UI and workflow configuration, report development, integration components (e.g. LDAP, SSO, etc.) as they pertain to Customer Service implementation requirements.
• Experience leading at least three full lifecycle ServiceNow implementations.
• Advanced experience with scripting in the ServiceNow platform using JSt: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Advanced experience with web technologies (XML, HTML, JavaScript, Web Services, etc.)
• Advanced understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
DESIRED
• Previous experience in and knowledge of academic healthcare systems and/or operational environments.
• ServiceNow development experience, including scripting, tool configuration, design work, technical configuration, testing and deployment.
• Advanced degree (e.g., Master’s, PhD, etc.).
• Experience working with or developing the following: JavaScript (specifically ES5/RHINO), PHP, C, Java, Perl, HTML or HTML 5, AngularJS, BootStrap, CSS/SCSS, and/ or jQuery.
• ITIL Foundations or Intermediate certifications.
• Scrum Master certification or experience.
• Project Management experience and/or PMP and/or equivalent certification.
• Lean Six Sigma experience / Green Belt.
• Experience utilizing Agile methodology.
• Experience in development of web microservices including REST and/or SOAP.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
#monster REQUIREMENTS: See above. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law Show more details...
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