Veeam
Software company

Veeam.com is a leading technology firm that specializes in delivering data backup and management solutions for organizations of every size. Whether it is the backup and storage of virtual, physical or cloud-based environments, veeam.com has a suite of services and products that cater to every organizational need. Their innovative solutions include features like data replication, recovery and protection. The website provides an overview of Veeam products and services, and includes resources such as case studies, webinars, tutorials, and user guides. With a reputation for robust data-security-as-a-service offerings, veeam.com has been the choice for enterprises and service providers in over 150 countries around the world.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    38.6583 / -77.2481    Google Map

  • Traffic rank
    #7,375 Site Rank

  • Site age
    18 yrs old

  • Site Owner information
    Whois info

Traffic rank
#7,375
Site age
18 yrs
Location
United States
Popular Questions for Veeam
Newest job postings for Veeam
via Glassdoor posted_at: 14 days agoschedule_type: Full-timework_from_home: 1
Responsibilities Service Desk Analyst : (Seattle, WA... Veeam is seeking a Service Desk Analyst for Executive Support in our Seattle office to provide exceptional, high-quality, professional IT support to our company’s executives. The primary responsibility is to provide implementation, maintenance, and support of IT EUS solutions specializing in taking customer service and professionalism to the next level for the company. At Veeam, we are dedicated Responsibilities

Service Desk Analyst : (Seattle, WA...

Veeam is seeking a Service Desk Analyst for Executive Support in our Seattle office to provide exceptional, high-quality, professional IT support to our company’s executives. The primary responsibility is to provide implementation, maintenance, and support of IT EUS solutions specializing in taking customer service and professionalism to the next level for the company.

At Veeam, we are dedicated to our employees and therefore we have created multiple ERG programs to enhance employee experience:

-Women in Green
• AHIT
• Inclusion ERG
• Many more programs like Veeam Cares, Mentor Lab, Walking/Running/Cycling Challenges, etc.

Veeam's culture brings together people from many walks of life to create meaningful connections and build Veeamazing things. We are excited to continue building diverse teams and we are looking forward to your journey with us!

Responsibilities:

You will deliver technical, “White-Glove” responses to executives, their support teams, and other VIP staff and leadership teams.
• Maintain confidentiality and privacy in all dealings with executives and their data
• The role involves scheduled on-call after-hours support, as well as periodic off-site support, including meetings, and conferences
• Supporting executives in a WFH model as well as in-person onsite support
• Work a range of shifts with the existing team to cover standard andamp; extended work hours of executives
• Deliver on established executive support processes and procedures
• A/V Support for Executive meetings, including presentation setup and video conferencing
• Participate in repair/maintenance/support of executive hardware (printers, PCs, accessories, A/V, etc.)
• Proactive work to ensure uptime for executives and their systems. Includes monitoring of meetings, daily checks of office equipment, and review of system health and support inventory
• Follow standard ITSM/ITIL processes and procedures
• Works proactively with HR and internal IT teams to onboard new executive staff

Qualifications and Skills:
• Bachelor's degree in Information Technology, CS, MIS, Business, or related field (or 5+ years relevant experience)
• 4+ years of experience supporting top-level company executives and executive assistants as a key part of the role
• Experience with onsite and remote support in an enterprise corporate setting
• Experience with ITSM ticket management system
• Experience troubleshooting and supporting a mixed client computing environment of Mac, Windows, iOS, Android
• Strong understanding of troubleshooting and problem-solving IT infrastructure services (Active Directory, Networking, Servers)
• Experience supporting audio/video technology and equipment (Conference room)
• Experience setting up, installing, cabling, and maintaining office Audio/Visual, PC Laptop, and network-related equipment.
• Ability to work with little or no supervision from a direct manager
• Strong sense of urgency with an attitude of never giving up until the issue is closed to the satisfaction of the customer.
• Demonstrated analytical and problem-solving skills
• Excellent customer service and communications skills and ability to handle sensitive and challenging support situations with a methodical approach, while staying calm under pressure.
• Excellent written, verbal, and presentation skills

Qualifications
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via ZipRecruiter schedule_type: Full-timework_from_home: 1
Company Description Everything's in place for you to win at Veeam - the global leader in Cloud Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We're extremely successful: a billion-dollar company and Leader in the Gartner Magic... Quadrant that's won over 170 top industry awards. But we're Company Description

Everything's in place for you to win at Veeam - the global leader in Cloud Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We're extremely successful: a billion-dollar company and Leader in the Gartner Magic... Quadrant that's won over 170 top industry awards. But we're always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you'll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction - our net promoter score is 3.5x the industry average.

Ultimately though, we grow together, so we'll support you fully to be successful in your role. We'll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it's learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development.

All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We're inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we're nimble enough for people to speak up. We play to win; we're competitive, hungry and driven, but we remain humble. If that's you, get ready to do Veeamazing things.

Job Description

This is a remote opportunity anywhere in the US

The Windows Technical Support Engineer provides inbound technical support for Veeam's products via the telephone, email, and remote sessions, which may require careful examination of many infrastructures and other environmental variables, as well as a detailed analysis of log files. This highly technical support role requires deep analytical troubleshooting of complex technical problems. This position will support our main Product VBR (Veeam Backup and Replication)

In this role you will:
• Provide technical support and troubleshooting for Veeam Software's clients via telephone, email, and web conferencing
• Proactively stay up to date with all the latest technologies concerning Veeam's products and the underlying technologies
• Research and troubleshoot customer problems and inquiries
• Update and work assigned cases in a timely manner
• Maintain strong customer rapport and excellent, timely communication
• Contribute to documentation to build Veeam's knowledge base

Qualifications
• Creativity and perseverance for solving problems
• Strong written and oral communication skills
• Advanced use of administrator-level tasks with the following; Windows OS 2008(r2)/2012(r2)/2016/2019
• Good understanding of Active Directory
• Deep understanding of the OSI model and practical knowledge of TCP/IP (firewalls configuration, NAT, connectivity troubleshooting)
• Previous experience or good understanding of virtualization technologies: VMware ESX(i), Microsoft Hyper-V
• 3-5 years of technical troubleshooting experience in a role where analytical troubleshooting and problem resolution skills were required
• Certifications in server and networking highly desired
• Bachelor's degree preferred

Preferred knowledge of:
• SAN administration
• Database engine / Microsoft SQL
• Deep log analysis
• Wireshark (tcpdump)
• Application performance analysis (sysinternals, windbg)
• Microsoft Exchange server administration
• Powershell scripting

Additional Information

Additional Information:

Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential according to EEO guidelines
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via SmartRecruiters Job Search posted_at: 13 days agoschedule_type: Full-time
Company Description Everything’s in place for you to win at Veeam – the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic... Quadrant that’s won over 200 top industry awards. Company Description

Everything’s in place for you to win at Veeam – the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic... Quadrant that’s won over 200 top industry awards. But we’re always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you’ll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction.

Ultimately though, we grow together, so we’ll support you fully to be successful in your role. We’ll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it’s learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development.

All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We’re inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we’re nimble enough for people to speak up. We play to win; we’re competitive, hungry and driven, but we remain humble. If that’s you, get ready to do Veeamazing things.

Job Description

The Linux Technical Support Engineer provides inbound technical support for Veeam’s products via the telephone, email, and remote sessions, which may require careful examination of many infrastructure and other environmental variables, as well as a detailed analysis of log files. This highly technical support role requires deep analytical troubleshooting of complex technical problems. This position is not a traditional call center-based customer service role. Here is the product this role supports: https://www.veeam.com/linux-cloud-server-backup-agent.html.

Linux technical support engineer will:
• Provide technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing.
• Proactively stay up to date with all the latest technologies concerning Veeam’s products and the underlying technologies.
• Research and troubleshoot customer problems and inquiries.
• Update and work assigned cases in a timely manner.
• Maintain strong customer rapport and excellent, timely communication
• Contribute to documentation to build Veeam’s knowledge base.

Qualifications
• Creativity and perseverance for solving problems.
• Proven track record of high customer satisfaction ratings in customer or technical service role.
• Advanced use of administrator level tasks with Linux operating systems, including: RedHat, CentOS, Ubuntu, and SUSE.
• Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration / troubleshooting (NAT, ports, DNS, iptables)
• Previous experience or good understanding of virtualization technologies: VMware ESX(i), Microsoft Hyper-V, Nutanix AHV;
• Strong written and oral communication skills. ·
• Technical troubleshooting experience in a role where problem resolution skills were required
• Certifications in server and networking highly desired · Bachelor’s degree preferred ·

Following experience would be considered as a plus:
• Perl and Shell scripting
• SAN administration
• Oracle database engines
• Oracle Solaris
• Deep log analysis
• Wireshark (tcpdump)
• Application performance analysis

Additional Information

Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential according to EEO guidelines
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