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VISIT FLORIDA
Company
VisitFlorida.com is the official website for the Florida Tourism industry, offering a comprehensive guide to exploring the Sunshine State. The site showcases the various attractions, accommodations, and activities available in Florida, catering to tourists from around the world. Visitors can gather information on renowned destinations like Miami, Orlando, and the Florida Keys, as well as lesser-known gems. The website provides details on beaches, theme parks, wildlife, outdoor adventures, cultural experiences, and more. With vivid imagery, travel tips, and itineraries, VisitFlorida.com aims to inspire and assist travelers in planning their perfect Florida getaway.
Their goal was to determine if the new site was achieving its intended objectives and identify any experiential and usability issues that should be addressed before the site launched.destinationanalysts.comVISIT FLORIDA was in the midst of a website redesign, and the organization and its agency wished to test its prototype website and mobile website prior to full launch.
We are looking for more bright individuals to join our energized work culture. To learn more, go to VISITFLORIDA.org/careersrocketreach.coVISIT FLORIDA has a dedicated team of 146 staff who all work together towards the common goal to maximize the economic impact of travel and tourism to Florida.
Through this partnership, VISIT FLORIDA proudly serves more than 12,000 tourism industry businesses including major strategic alliance partnerships.rocketreach.coVISIT FLORIDA builds strategic marketing platforms that align the collective interests of the Florida tourism industry and provides integrated marketing opportunities for the industry to leverage.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#18,322 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded1996
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HeadquartersTallahassee
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CEOKenneth Lawson (Since 2017)
Traffic rank
#18,322
#18,322
Site age
27 yrs
27 yrs
Location
United States
United States
Popular Questions for VISIT FLORIDA
Newest job postings for VISIT FLORIDA
via LinkedIn
posted_at: 10 days agoschedule_type: Full-time
VISIT FLORIDA is looking a team-oriented, results driven professional to join our Accounting team. The Accounting Manager will be responsible for planning, managing, controlling, and reporting on the organization’s general accounting transactions. We welcome a team player who is naturally inquisitive, enjoys interacting with others, and contributing to a fun work environment.
This role is... located in our corporate office in Tallahassee, FL.
Core
VISIT FLORIDA is looking a team-oriented, results driven professional to join our Accounting team. The Accounting Manager will be responsible for planning, managing, controlling, and reporting on the organization’s general accounting transactions. We welcome a team player who is naturally inquisitive, enjoys interacting with others, and contributing to a fun work environment.
This role is... located in our corporate office in Tallahassee, FL.
Core Responsibilities
• Recommend, implement, and maintain financial, and accounting policies and procedures for the organization and ensure compliance in all segments of the organization.
• Manage general accounting operations, approve requests for payment within signatory limit, and review payments requiring executive approval prior to submission for signature.
• Manage the month/year-end closing procedures. Prepare departmental and organization financial statements and review with management.
• Supervise accounting team and assign work to accomplish departmental objectives. Provide training to staff and assist in the investigation and resolution of any issues.
• Monitor and validate the accuracy, integrity, and security of the accounting software.
• Compile and review financial data from prior periods and prepare projections and analyses reports for individual departments and the organization and submit to management.
• Assist with the preparation and completion of the annual budget process, government reports, 990 tax returns and all audits including the annual financial audit, and 401K audit.
• Support the CFO, Director of Accounting and other executive team members, providing special analyses, data compilation, or other financial projects as requested.
Desired Qualifications
• Bachelor’s degree in accounting, finance, business or relevant field
• 5 + years of accounting experience, with at least 1 + years of supervisory experience
• Self-motivated, detail-oriented critical thinker, with excellent organizational, verbal, and written communication skills
• Strong proficiency in accounting software, 10-key, Excel, and Word
• Experience with SalesForce is a plus
You Will Be a Cultural Addition If You
• Thrive in a fast-paced, dynamic work environment
• Live the values that drive our business: Make an Impact, Work Purposefully and Live Passionately, Persist
• Embody VISIT FLORIDA’s team principles: Empathy, Respect, Collaboration, Accountability and Fun
The Benefits
• Work with a knowledgeable, high-achieving, passionate, experienced & fun team
• Comprehensive benefits package, including medical, dental, and vision benefits
• 401(k) plan with generous employer match
• Vacation time + volunteer hours
Apply Now
Join us to discover what it is like to be part of a team that promotes the Sunshine State. Apply now: https://www.visitflorida.org/careers. This position is being advertised as open until filled.
VISIT FLORIDA is an Equal Opportunity Employer committed to a diverse and inclusive work environment Show more details...
This role is... located in our corporate office in Tallahassee, FL.
Core Responsibilities
• Recommend, implement, and maintain financial, and accounting policies and procedures for the organization and ensure compliance in all segments of the organization.
• Manage general accounting operations, approve requests for payment within signatory limit, and review payments requiring executive approval prior to submission for signature.
• Manage the month/year-end closing procedures. Prepare departmental and organization financial statements and review with management.
• Supervise accounting team and assign work to accomplish departmental objectives. Provide training to staff and assist in the investigation and resolution of any issues.
• Monitor and validate the accuracy, integrity, and security of the accounting software.
• Compile and review financial data from prior periods and prepare projections and analyses reports for individual departments and the organization and submit to management.
• Assist with the preparation and completion of the annual budget process, government reports, 990 tax returns and all audits including the annual financial audit, and 401K audit.
• Support the CFO, Director of Accounting and other executive team members, providing special analyses, data compilation, or other financial projects as requested.
Desired Qualifications
• Bachelor’s degree in accounting, finance, business or relevant field
• 5 + years of accounting experience, with at least 1 + years of supervisory experience
• Self-motivated, detail-oriented critical thinker, with excellent organizational, verbal, and written communication skills
• Strong proficiency in accounting software, 10-key, Excel, and Word
• Experience with SalesForce is a plus
You Will Be a Cultural Addition If You
• Thrive in a fast-paced, dynamic work environment
• Live the values that drive our business: Make an Impact, Work Purposefully and Live Passionately, Persist
• Embody VISIT FLORIDA’s team principles: Empathy, Respect, Collaboration, Accountability and Fun
The Benefits
• Work with a knowledgeable, high-achieving, passionate, experienced & fun team
• Comprehensive benefits package, including medical, dental, and vision benefits
• 401(k) plan with generous employer match
• Vacation time + volunteer hours
Apply Now
Join us to discover what it is like to be part of a team that promotes the Sunshine State. Apply now: https://www.visitflorida.org/careers. This position is being advertised as open until filled.
VISIT FLORIDA is an Equal Opportunity Employer committed to a diverse and inclusive work environment Show more details...
via LinkedIn
posted_at: 23 days agoschedule_type: Full-timework_from_home: 1
VISIT FLORIDA shares Florida sunshine with the world. As the state’s official tourism marketing organization, VISIT FLORIDA has been charged with selling an extraordinary vacation product since 1996. As part of our industry sales and servicing team, we are seeking a customer and team-focused individual for our Regional Partnership Manager role. This position will drive new customer growth... retention, and engagement for the tourism and hospitality
VISIT FLORIDA shares Florida sunshine with the world. As the state’s official tourism marketing organization, VISIT FLORIDA has been charged with selling an extraordinary vacation product since 1996. As part of our industry sales and servicing team, we are seeking a customer and team-focused individual for our Regional Partnership Manager role. This position will drive new customer growth... retention, and engagement for the tourism and hospitality sector in the Central East Florida* region. Candidates will possess demonstrated success and history of building and maintaining relationships with tourism businesses and selling advertising and marketing programs.
This role is located in Florida and must reside in the regional territory the position services (Orange, Seminole, Lake, Osceola, Brevard, Indian River, Okeechobee, St. Lucie or Martin county). Candidates residing in Orange or Osceola counties are highly preferred.
The Idea Candidate Will Be
• A self-starter and independent learner with a strong interest in learning the business of VISIT FLORIDA. Able to thrive in a fast paced environment and manage multiple priorities.
• Able to maintain and build relationships with current and potential partners. Have a strong understanding of marketing, sales, and cooperative programs available.
• Able to generate leads with prospective businesses, articulate value of partnership and co-op opportunities, and close sales/secure new business.
• A strong presenter able to represent VISIT FLORIDA at various industry meetings, events, and conferences. Will be able to design speaking materials depending on the type of speaking engagement and audience; has ability to think quickly and speak extemporaneously at times.
• Team player and collaborator with strong communication skills.
Core Responsibilities
• Meet with existing and prospective VISIT FLORIDA Partners (Florida tourism businesses) to build, foster and maintain relationships. Educate Partners on program benefits and services that would benefit the Partner and generate revenue.
• Work diligently to ensure VISIT FLORIDA retains its Partnership base by making monthly renewal/retention calls and identifying new contacts at businesses as needed.
• Develop plans to meet partnership revenue and advertising sales targets. Identify and target immediate and potential revenue opportunities with an established client list while prospecting and developing new relationships to deliver on annual sales targets.
• Represent VISIT FLORIDA by frequently speaking at industry events, meetings, and conferences in the position's respective region.
• Maintain and update information in the Salesforce database relating to Partner accounts, contacts, and key activities to ensure accurate database account management.
Desired Qualifications
• Bachelor’s degree in marketing, communications or related field
• 5 + years of equivalent work experience
• Experience working with clients in a marketing or membership organization. Experience working with CRM databases, preferably Salesforce.
• Strong presentation skills with the ability to identify audience type and message accordingly.
• Ability to articulate membership benefits to potential and existing partners. Strong sales mentality with the ability to reach sales target goals.
• Proficiency in Microsoft Office Suite
• Must reside in the regional territory the position services. *Central East region: Orange, Seminole, Lake, Osceola, Brevard, Indian River, Okeechobee, St. Lucie, and Martin. Candidates residing in Orange or Osceola counties are highly preferred.
You Will Be a Cultural Addition If You
• Thrive in the fast-paced, dynamic work environment of VISIT FLORIDA
• Live the values that drive our business: Make an Impact, Work Purposefully and Live Passionately, Persist
• Embody VISIT FLORIDA’s team principles: Empathy, Respect, Collaboration, Accountability and Fun
Benefits & Perks
• Opportunity to work remotely (Corporate Office is located in Tallahassee, FL)
• Work with a knowledgeable, high-achieving, passionate, experienced & fun team
• Comprehensive benefits package, including medical, dental, and vision benefits
• 401(k) plan with generous employer match
• Vacation time + volunteer hours
Apply Now
Join us to discover what it is like to be part of a team that promotes the Sunshine State. Apply now: https://www.visitflorida.org/careers. This position is being advertised as open until filled.
VISIT FLORIDA is an Equal Opportunity Employer committed to a diverse and inclusive work environment Show more details...
This role is located in Florida and must reside in the regional territory the position services (Orange, Seminole, Lake, Osceola, Brevard, Indian River, Okeechobee, St. Lucie or Martin county). Candidates residing in Orange or Osceola counties are highly preferred.
The Idea Candidate Will Be
• A self-starter and independent learner with a strong interest in learning the business of VISIT FLORIDA. Able to thrive in a fast paced environment and manage multiple priorities.
• Able to maintain and build relationships with current and potential partners. Have a strong understanding of marketing, sales, and cooperative programs available.
• Able to generate leads with prospective businesses, articulate value of partnership and co-op opportunities, and close sales/secure new business.
• A strong presenter able to represent VISIT FLORIDA at various industry meetings, events, and conferences. Will be able to design speaking materials depending on the type of speaking engagement and audience; has ability to think quickly and speak extemporaneously at times.
• Team player and collaborator with strong communication skills.
Core Responsibilities
• Meet with existing and prospective VISIT FLORIDA Partners (Florida tourism businesses) to build, foster and maintain relationships. Educate Partners on program benefits and services that would benefit the Partner and generate revenue.
• Work diligently to ensure VISIT FLORIDA retains its Partnership base by making monthly renewal/retention calls and identifying new contacts at businesses as needed.
• Develop plans to meet partnership revenue and advertising sales targets. Identify and target immediate and potential revenue opportunities with an established client list while prospecting and developing new relationships to deliver on annual sales targets.
• Represent VISIT FLORIDA by frequently speaking at industry events, meetings, and conferences in the position's respective region.
• Maintain and update information in the Salesforce database relating to Partner accounts, contacts, and key activities to ensure accurate database account management.
Desired Qualifications
• Bachelor’s degree in marketing, communications or related field
• 5 + years of equivalent work experience
• Experience working with clients in a marketing or membership organization. Experience working with CRM databases, preferably Salesforce.
• Strong presentation skills with the ability to identify audience type and message accordingly.
• Ability to articulate membership benefits to potential and existing partners. Strong sales mentality with the ability to reach sales target goals.
• Proficiency in Microsoft Office Suite
• Must reside in the regional territory the position services. *Central East region: Orange, Seminole, Lake, Osceola, Brevard, Indian River, Okeechobee, St. Lucie, and Martin. Candidates residing in Orange or Osceola counties are highly preferred.
You Will Be a Cultural Addition If You
• Thrive in the fast-paced, dynamic work environment of VISIT FLORIDA
• Live the values that drive our business: Make an Impact, Work Purposefully and Live Passionately, Persist
• Embody VISIT FLORIDA’s team principles: Empathy, Respect, Collaboration, Accountability and Fun
Benefits & Perks
• Opportunity to work remotely (Corporate Office is located in Tallahassee, FL)
• Work with a knowledgeable, high-achieving, passionate, experienced & fun team
• Comprehensive benefits package, including medical, dental, and vision benefits
• 401(k) plan with generous employer match
• Vacation time + volunteer hours
Apply Now
Join us to discover what it is like to be part of a team that promotes the Sunshine State. Apply now: https://www.visitflorida.org/careers. This position is being advertised as open until filled.
VISIT FLORIDA is an Equal Opportunity Employer committed to a diverse and inclusive work environment Show more details...
via Lensa
posted_at: 6 days agoschedule_type: Full-time
ELIGIBILITY SPECIALIST I - 60046210
Date: Apr 26, 2023...
Location:
FORT WALTON BEACH, FL, US, 32110
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 801095
Agency: Children and Families
Working Title: ELIGIBILITY SPECIALIST I - 60046210
Position Number: 60046210
Salary:
ELIGIBILITY SPECIALIST I - 60046210
Date: Apr 26, 2023...
Location:
FORT WALTON BEACH, FL, US, 32110
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 801095
Agency: Children and Families
Working Title: ELIGIBILITY SPECIALIST I - 60046210
Position Number: 60046210
Salary: $31,200 annually / $1,200 bi-weekly
Posting Closing Date: 04/30/2023
Eligibility Specialist
Department of Children and Families
Fort Walton Beach, Florida
Open Competitive
This posting will be used to fill position vacancies in OPS and Career Service.
Current employees will be compensated in accordance with the DCF salary policy.
What you will do :
Families in need and in crisis require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. This demanding and challenging career could be your opportunity to help those in need make a better life for themselves and their families.
Every minute and every case processed count for those who are hungry, caring for others, in need of assistance to provide shelter for loved ones, or just need a helping hand, and your career choice could make a critical difference. However, it makes a tremendous impact on countless lives. If you are interested in making a difference, please join our TEAM!
This position may require face-to-face contact with clients.
How you will make an impact :
The primary function of an Eligibility Specialist involves determining the eligibility of applicants and recipients for public assistance programs. The work performed includes processing data from electronic sources and entering information into a computer-based eligibility system under state and federal requirements. Eligibility workers are expected to handle a high volume of work which is deadline driven. Workers must be able to prioritize, plan and project their work, while remaining flexible to frequent changes in the program policy and/or computer-based systems. The typical duties of a typical day are as follows:
• Interviewing applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Learning numerous state and federal program regulations, through intensive training prior to full case assignment and then ongoing training thereafter. This work is driven by ongoing reliance on regulations.
• Instructing clients in completion of various forms, and reviewing the applications and forms submitted for completeness and accuracy.
• Determining program eligibility in accordance with current regulations using a computer-based eligibility system. Documents provided by clients are uploaded electronically and converted into images for review and eligibility determination. The Eligibility Specialist must be able to review the images and make a determination based on the information provided.
• Researching information provided by an applicant until satisfactory explanations regarding eligibility status is confirmed.
• Reporting cases where identity theft or fraud is suspected.
• Advising clients of deadlines, time frames, and necessary actions to be taken.
• Working with clients who may not take the necessary actions within the required time frame.
• Establishing and maintaining multiple electronic files and conducting regular reviews and updates.
• Documenting all communications and contacts with clients.
• Managing an electronic caseload that varies based on the community needs, ensuring that accuracy levels are maintained, and cases are processed within the specified time frames set by federal and state regulations.
• Computing and authorizing public assistance benefits based on financial and family status. Reviewing and explaining the monthly benefit amount to the customer.
• Staying current with changes in rules, laws, procedures, etc. that affect timeliness and accuracy.
Qualifications:
• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. OR Associate degree, or higher from an accredited college or university, OR 60 semester hours or 90 quarter hours can substitute for the experience. (When applying please attach required education, certification, or licensure).
• Ability to attend an 8 - 12-week mandatory training course.
• Incumbents may be eligible for telework if they are employed with the department for a minimum of three months, have completed training, and meet or exceed all performance expectations.
Additional Information/Requirements:
All eligible candidates will be required to complete a skills assessment to include the following tests, which requires successful completion for advancement to the next step in the hiring process: Within 3 days of the link being sent by email, the assessment must be completed.
• Typing (TT) – A test of typing speed, measuring both speed and accuracy with aminimum 20 words per minute
• Basic Competency (CBST) – A test of basic math, verbal, and communication skills, designed to assess job readiness and trainability.
• Computer Skills (CLIK) – A basic computer literacy test, assessing knowledge of internet browsers, email, chat, and word processing.
Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection.
Incumbents may be expected to work during emergency situations or natural disasters.
Knowledge, Skills, and Abilities:
• Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs.
• Communicate with others to obtain and verify information concerning eligibility.
• Detect and evaluate potential fraudulent situations.
• Analyze and interpret written, numerical, and verbal data from various sources.
• Enter data accurately into a computerized system.
• Navigate through computer screens, complete, and review basic computer documents and other forms.
• Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness.
• Read, understand, apply complicated and detailed regulations, and policy directives.
• Perform a variety of mathematical computations accurately and rapidly.
• Establish and maintain cooperative working relationships with the public and staff.
• Use computers and related software packages.
• Follow written and oral directions and instructions.
Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. (https://www.visitflorida.com/en-us/travel-ideas/10-florida-facts.html#:~:text=It's%20the%20only%20state%20that,of%20any%20state%20in%20America.) And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/ .
• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
• We hire only U.S. citizens and lawfully authorized alien workers.
• Participation in the State of Florida Direct Deposit Program is required as a condition of employmentper F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.
No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information and check for outstanding overpayments before completing the hiring process.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Nearest Major Market:Palm Coast Show more details...
Date: Apr 26, 2023...
Location:
FORT WALTON BEACH, FL, US, 32110
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 801095
Agency: Children and Families
Working Title: ELIGIBILITY SPECIALIST I - 60046210
Position Number: 60046210
Salary: $31,200 annually / $1,200 bi-weekly
Posting Closing Date: 04/30/2023
Eligibility Specialist
Department of Children and Families
Fort Walton Beach, Florida
Open Competitive
This posting will be used to fill position vacancies in OPS and Career Service.
Current employees will be compensated in accordance with the DCF salary policy.
What you will do :
Families in need and in crisis require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. This demanding and challenging career could be your opportunity to help those in need make a better life for themselves and their families.
Every minute and every case processed count for those who are hungry, caring for others, in need of assistance to provide shelter for loved ones, or just need a helping hand, and your career choice could make a critical difference. However, it makes a tremendous impact on countless lives. If you are interested in making a difference, please join our TEAM!
This position may require face-to-face contact with clients.
How you will make an impact :
The primary function of an Eligibility Specialist involves determining the eligibility of applicants and recipients for public assistance programs. The work performed includes processing data from electronic sources and entering information into a computer-based eligibility system under state and federal requirements. Eligibility workers are expected to handle a high volume of work which is deadline driven. Workers must be able to prioritize, plan and project their work, while remaining flexible to frequent changes in the program policy and/or computer-based systems. The typical duties of a typical day are as follows:
• Interviewing applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Learning numerous state and federal program regulations, through intensive training prior to full case assignment and then ongoing training thereafter. This work is driven by ongoing reliance on regulations.
• Instructing clients in completion of various forms, and reviewing the applications and forms submitted for completeness and accuracy.
• Determining program eligibility in accordance with current regulations using a computer-based eligibility system. Documents provided by clients are uploaded electronically and converted into images for review and eligibility determination. The Eligibility Specialist must be able to review the images and make a determination based on the information provided.
• Researching information provided by an applicant until satisfactory explanations regarding eligibility status is confirmed.
• Reporting cases where identity theft or fraud is suspected.
• Advising clients of deadlines, time frames, and necessary actions to be taken.
• Working with clients who may not take the necessary actions within the required time frame.
• Establishing and maintaining multiple electronic files and conducting regular reviews and updates.
• Documenting all communications and contacts with clients.
• Managing an electronic caseload that varies based on the community needs, ensuring that accuracy levels are maintained, and cases are processed within the specified time frames set by federal and state regulations.
• Computing and authorizing public assistance benefits based on financial and family status. Reviewing and explaining the monthly benefit amount to the customer.
• Staying current with changes in rules, laws, procedures, etc. that affect timeliness and accuracy.
Qualifications:
• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. OR Associate degree, or higher from an accredited college or university, OR 60 semester hours or 90 quarter hours can substitute for the experience. (When applying please attach required education, certification, or licensure).
• Ability to attend an 8 - 12-week mandatory training course.
• Incumbents may be eligible for telework if they are employed with the department for a minimum of three months, have completed training, and meet or exceed all performance expectations.
Additional Information/Requirements:
All eligible candidates will be required to complete a skills assessment to include the following tests, which requires successful completion for advancement to the next step in the hiring process: Within 3 days of the link being sent by email, the assessment must be completed.
• Typing (TT) – A test of typing speed, measuring both speed and accuracy with aminimum 20 words per minute
• Basic Competency (CBST) – A test of basic math, verbal, and communication skills, designed to assess job readiness and trainability.
• Computer Skills (CLIK) – A basic computer literacy test, assessing knowledge of internet browsers, email, chat, and word processing.
Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection.
Incumbents may be expected to work during emergency situations or natural disasters.
Knowledge, Skills, and Abilities:
• Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs.
• Communicate with others to obtain and verify information concerning eligibility.
• Detect and evaluate potential fraudulent situations.
• Analyze and interpret written, numerical, and verbal data from various sources.
• Enter data accurately into a computerized system.
• Navigate through computer screens, complete, and review basic computer documents and other forms.
• Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness.
• Read, understand, apply complicated and detailed regulations, and policy directives.
• Perform a variety of mathematical computations accurately and rapidly.
• Establish and maintain cooperative working relationships with the public and staff.
• Use computers and related software packages.
• Follow written and oral directions and instructions.
Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. (https://www.visitflorida.com/en-us/travel-ideas/10-florida-facts.html#:~:text=It's%20the%20only%20state%20that,of%20any%20state%20in%20America.) And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/ .
• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
• We hire only U.S. citizens and lawfully authorized alien workers.
• Participation in the State of Florida Direct Deposit Program is required as a condition of employmentper F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.
No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information and check for outstanding overpayments before completing the hiring process.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
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