Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
visitrichmondva
-
EncryptedSite is Encrypted
-
CountryHosted in United States
-
Traffic rank#249,380 Site Rank
-
Site age16 yrs old
-
Site Owner informationWhois info
Website is Safe
Traffic rank
#249,380
#249,380
Site age
16 yrs
16 yrs
Location
United States
United States
Newest job postings for visitrichmondva
via ZipRecruiter
posted_at: 24 days agoschedule_type: Full-time
Job Description
JOB SUMMARY...
The Public Relations Manager at Richmond Region Tourism is responsible for the strategy, collaboration, execution and measurement of PR & Media Relations campaigns with the goal of increasing visibility, generating earned media coverage, and positioning the Richmond Region regionally, nationally and internationally as an attractive, welcoming, thriving, accessible, diverse, and active destination for travelers, businesses
Job Description
JOB SUMMARY...
The Public Relations Manager at Richmond Region Tourism is responsible for the strategy, collaboration, execution and measurement of PR & Media Relations campaigns with the goal of increasing visibility, generating earned media coverage, and positioning the Richmond Region regionally, nationally and internationally as an attractive, welcoming, thriving, accessible, diverse, and active destination for travelers, businesses and the community.
MANAGEMENT FUNCTIONS:
• Public Relations & Media Relations
• Content Development
• Media Monitoring, Analysis and Reporting
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Media Relations
• Build and maintain relationships with domestic and international media and influencers as well as community partners from attractions, hotels, restaurants and meeting spaces
• Respond to domestic and international leisure travel media inquiries and monitor media leads
• Plan and host media events, FAM (“familiarization”) tours, and activations that show what the Richmond Region has to offer
• Conduct regular meetings with media in target markets
• Develop itineraries with regional/industry partners, arrange travel plans, and execute on-site hosting and logistics for visiting media
• Serve as liaison with Virginia Tourism Corporation (VTC) to keep their PR/Content team abreast of Richmond Region news and to collaborate on domestic and international travel media initiatives
• Work with VTC and Capital Region USA (CRUSA) to execute international media outreach strategies and provide relevant content for international media pitches
• Represent Visit Richmond VA at applicable industry events and travel media tradeshows such as the Mid-Atlantic Tourism PR Alliance (MATPRA) Media Marketplace and the U.S. Travel Association’s IPW
• Support community partners by providing them with media exposure
Content Development and Reporting
• Write and distribute content for press releases, pitches, articles, fact sheets, itineraries and other media/promotional materials
• Create and assemble press packets and welcome packages
• Consistently produce quarterly media e-newsletters and support production of monthly consumer e-newsletters
• Monitor, measure, analyze and produce reports of PR/Media KPIs including published stories, media pitches, share of voice, and reach using media monitoring software
• Manage media section on the website at VisitRichmondVa.com
• Maintain and update media contact list in the CRM system
Other Responsibilities
• Coordinate with appropriate staff on sales, group tour, sports and convention services inquiries as well as community outreach and promotion
• Collaborate with the marketing team and other departments on campaign development and content marketing strategy
• Support the organization’s consumer marketing sponsorships, partnerships and promotions
• Represent the organization on relevant boards and committees and provide consultation for tourism industry events held in the Richmond Region (ie MATPRA, BMTC)
• Assist with editing and proofreading tasks
SKILLS PREFERRED:
• Excellent writing, editing, proofreading and overall communication skills
• Knowledge of the current media and travel & tourism landscape
• Experience with media and public relations
• A professional network that includes connections with regional and/or national media, freelance writers and influencers as well as RRT community partners who represent attractions, hotels, restaurants and meeting spaces
• Proven hospitality and interpersonal skills, travel planning, project and budget management skills
• Ability to be flexible, creative, resourceful, and self-motivated
• Demonstrated ability to meet deadlines, multi-task and remain organized under pressure
ESSENTIAL EDUCATION / EXPERIENCE PREFERRED:
• BA/BS degree or equivalent vocational/technical training
• Minimum 2 years of experience including demonstrated skills and success in media relations/public relations, communications, copywriting, creative writing, influencer collaborations, and writer engagement
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to:
• Walk, sit, bend and squat
• Talk and hear
• Grab, pull or bend items
• Concentrate, recognize, remember, reason, and make decisions
• Lift and/or carry up to 20 lbs.
• View items at a close and distant range
• Sit, walk and stand for extended periods of time
• Use computers for extended periods of time
• Must be able to travel by airplane and operate a vehicle
WORKING CONDITIONS:
Position is a mid-level management role. Position includes some weekend and evening hours as needed to host visiting media, represent the destination at out-of-town consumer activation events, industry events and trade shows, and some overnight travel for media visits and deskside appointments. Position may require access by direct supervisor, CMO, CEO and senior staff at any time, monitoring email and media activity after hours and on weekends. Requires use of personal vehicle and a valid driver’s license. Position must represent the organization with professionalism and integrity at all times. This job description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.
Heated and air-conditioned office environment. Noise level is usually low to moderate.
Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Company Description
Richmond Region Tourism is the Region's primary destination marketing organization. Richmond Region Tourism (RRT) welcomes meeting planners, tournament organizers, tour operators, travel media and leisure travelers to our Region. A nonprofit organization, RRT offers a comprehensive array of information and services to assist the hospitality industry in benefiting from the powerful economic engine that is tourism. The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Mission
Share a passion for the Richmond Region with the world.
Vision
As a thriving community, the Richmond Region is known for being inclusive and welcoming to all.
About Us
As the Region’s destination organization, we are experts who have a deep love for the community in which we live, work, and play.
We enrich the lives of our residents and visitors by sharing the unique culture and humanity that is the Richmond Region.
We generate economic prosperity through tourism by attracting conventions, meetings, sports tournaments, and visitors and ensuring that all have an unforgettable experience.
We enhance the quality of life for the people in our community by supporting the places that make the Richmond Region wonderful.
We strengthen local programs that drive tourism through our Richmond Region Tourism Foundation.
We do all of this through a lens of diversity, equity and inclusion.
Values
At Richmond Region Tourism, our people are our biggest asset. Our internal cornerstones define our organizational culture and provide a road map for engaging with our community in making the Richmond Region welcoming for all.
• Passion: Intense enthusiasm for our community and its people
• Inclusiveness: Deep commitment to equity and community engagement to advance, develop and sustain the Region
• Integrity: Dynamic culture built upon trust, honesty, and credibility
• Innovation: Leading-edge work that is rooted in creativity and transformational for the Region
• Stewardship: Ambassadors of our destination’s development, image and reputation
• Courage: Doing the right thing and upholding our values
Benefits
• Hybrid Work Life - ability to work a hybrid schedule which is a blend of in the office and remote work, but must reside in the Richmond Region.
• Medical, Dental and Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• 401(K) with Company Match
• Direct Deposit
• Bereavement Leave
• Parental Leave
• Paid Holidays
• Paid Jury Duty
• Paid Parking (downtown Richmond location)
• Vacation and Sick Time
• Health Savings Account
• Flexible Spending Account Show more details...
JOB SUMMARY...
The Public Relations Manager at Richmond Region Tourism is responsible for the strategy, collaboration, execution and measurement of PR & Media Relations campaigns with the goal of increasing visibility, generating earned media coverage, and positioning the Richmond Region regionally, nationally and internationally as an attractive, welcoming, thriving, accessible, diverse, and active destination for travelers, businesses and the community.
MANAGEMENT FUNCTIONS:
• Public Relations & Media Relations
• Content Development
• Media Monitoring, Analysis and Reporting
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Media Relations
• Build and maintain relationships with domestic and international media and influencers as well as community partners from attractions, hotels, restaurants and meeting spaces
• Respond to domestic and international leisure travel media inquiries and monitor media leads
• Plan and host media events, FAM (“familiarization”) tours, and activations that show what the Richmond Region has to offer
• Conduct regular meetings with media in target markets
• Develop itineraries with regional/industry partners, arrange travel plans, and execute on-site hosting and logistics for visiting media
• Serve as liaison with Virginia Tourism Corporation (VTC) to keep their PR/Content team abreast of Richmond Region news and to collaborate on domestic and international travel media initiatives
• Work with VTC and Capital Region USA (CRUSA) to execute international media outreach strategies and provide relevant content for international media pitches
• Represent Visit Richmond VA at applicable industry events and travel media tradeshows such as the Mid-Atlantic Tourism PR Alliance (MATPRA) Media Marketplace and the U.S. Travel Association’s IPW
• Support community partners by providing them with media exposure
Content Development and Reporting
• Write and distribute content for press releases, pitches, articles, fact sheets, itineraries and other media/promotional materials
• Create and assemble press packets and welcome packages
• Consistently produce quarterly media e-newsletters and support production of monthly consumer e-newsletters
• Monitor, measure, analyze and produce reports of PR/Media KPIs including published stories, media pitches, share of voice, and reach using media monitoring software
• Manage media section on the website at VisitRichmondVa.com
• Maintain and update media contact list in the CRM system
Other Responsibilities
• Coordinate with appropriate staff on sales, group tour, sports and convention services inquiries as well as community outreach and promotion
• Collaborate with the marketing team and other departments on campaign development and content marketing strategy
• Support the organization’s consumer marketing sponsorships, partnerships and promotions
• Represent the organization on relevant boards and committees and provide consultation for tourism industry events held in the Richmond Region (ie MATPRA, BMTC)
• Assist with editing and proofreading tasks
SKILLS PREFERRED:
• Excellent writing, editing, proofreading and overall communication skills
• Knowledge of the current media and travel & tourism landscape
• Experience with media and public relations
• A professional network that includes connections with regional and/or national media, freelance writers and influencers as well as RRT community partners who represent attractions, hotels, restaurants and meeting spaces
• Proven hospitality and interpersonal skills, travel planning, project and budget management skills
• Ability to be flexible, creative, resourceful, and self-motivated
• Demonstrated ability to meet deadlines, multi-task and remain organized under pressure
ESSENTIAL EDUCATION / EXPERIENCE PREFERRED:
• BA/BS degree or equivalent vocational/technical training
• Minimum 2 years of experience including demonstrated skills and success in media relations/public relations, communications, copywriting, creative writing, influencer collaborations, and writer engagement
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to:
• Walk, sit, bend and squat
• Talk and hear
• Grab, pull or bend items
• Concentrate, recognize, remember, reason, and make decisions
• Lift and/or carry up to 20 lbs.
• View items at a close and distant range
• Sit, walk and stand for extended periods of time
• Use computers for extended periods of time
• Must be able to travel by airplane and operate a vehicle
WORKING CONDITIONS:
Position is a mid-level management role. Position includes some weekend and evening hours as needed to host visiting media, represent the destination at out-of-town consumer activation events, industry events and trade shows, and some overnight travel for media visits and deskside appointments. Position may require access by direct supervisor, CMO, CEO and senior staff at any time, monitoring email and media activity after hours and on weekends. Requires use of personal vehicle and a valid driver’s license. Position must represent the organization with professionalism and integrity at all times. This job description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.
Heated and air-conditioned office environment. Noise level is usually low to moderate.
Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Company Description
Richmond Region Tourism is the Region's primary destination marketing organization. Richmond Region Tourism (RRT) welcomes meeting planners, tournament organizers, tour operators, travel media and leisure travelers to our Region. A nonprofit organization, RRT offers a comprehensive array of information and services to assist the hospitality industry in benefiting from the powerful economic engine that is tourism. The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Mission
Share a passion for the Richmond Region with the world.
Vision
As a thriving community, the Richmond Region is known for being inclusive and welcoming to all.
About Us
As the Region’s destination organization, we are experts who have a deep love for the community in which we live, work, and play.
We enrich the lives of our residents and visitors by sharing the unique culture and humanity that is the Richmond Region.
We generate economic prosperity through tourism by attracting conventions, meetings, sports tournaments, and visitors and ensuring that all have an unforgettable experience.
We enhance the quality of life for the people in our community by supporting the places that make the Richmond Region wonderful.
We strengthen local programs that drive tourism through our Richmond Region Tourism Foundation.
We do all of this through a lens of diversity, equity and inclusion.
Values
At Richmond Region Tourism, our people are our biggest asset. Our internal cornerstones define our organizational culture and provide a road map for engaging with our community in making the Richmond Region welcoming for all.
• Passion: Intense enthusiasm for our community and its people
• Inclusiveness: Deep commitment to equity and community engagement to advance, develop and sustain the Region
• Integrity: Dynamic culture built upon trust, honesty, and credibility
• Innovation: Leading-edge work that is rooted in creativity and transformational for the Region
• Stewardship: Ambassadors of our destination’s development, image and reputation
• Courage: Doing the right thing and upholding our values
Benefits
• Hybrid Work Life - ability to work a hybrid schedule which is a blend of in the office and remote work, but must reside in the Richmond Region.
• Medical, Dental and Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• 401(K) with Company Match
• Direct Deposit
• Bereavement Leave
• Parental Leave
• Paid Holidays
• Paid Jury Duty
• Paid Parking (downtown Richmond location)
• Vacation and Sick Time
• Health Savings Account
• Flexible Spending Account Show more details...
via ZipRecruiter
posted_at: 24 days agoschedule_type: Full-time
Job Description
JOB SUMMARY: Reporting to the Vice President of Administration, the Tourism Insights Analyst will conduct statistical and content analysis to support the Richmond Region Tourism’s mission, vision and strategic focus. This position will engage in an ongoing dialogue with the organization’s senior leadership to develop and implement new initiatives to further the mission and vision... and track trends that impact the tourism sector.
Job Description
JOB SUMMARY: Reporting to the Vice President of Administration, the Tourism Insights Analyst will conduct statistical and content analysis to support the Richmond Region Tourism’s mission, vision and strategic focus. This position will engage in an ongoing dialogue with the organization’s senior leadership to develop and implement new initiatives to further the mission and vision... and track trends that impact the tourism sector. This position will gather and analyze travel data and market intelligence to evaluate target markets, advertising, content, tradeshows for B2C and B2B sales and marketing activities.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
• Plan, execute and interpret studies and data to evaluate the organization’s effectiveness and ROI; the economic impact of the tourism industry; visitor tracking and sentiment
• Leverage acquired data to generate insights to aid in organizational decision making and strategy development
• Proactively identify and communicate trends in tourism and the broader sales and marketing environment
• Regularly provide tourism stakeholders with trends and analysis, demand forecasts, case studies, etc.
• Establish a data dashboard that is complementary to existing data and research tools that provides an easy-to-understand snapshot of performance
• Present data insights to staff, partners, board members as needed
• Analyze and extract insights from the organization’s sources including:
• Smith Travel Research (STR) + CoStar
• Adara
• Arrivalist
• Tourism Sentiment Index
• Longwoods
• Tourism Economics
• Destinations International
• US Travel Association
• Maintain and interpret hotel occupancy trends, hotel development, demand forecasting for group and transient business
• Collaborate with VP of Marketing, VP of Sales, VP of Community Relations and VP of Visitor Experience to leverage data to maximize effectiveness, recommend strategic direction and support communication of performance including:
• Oversee research program to impact strategy for the sales and sports team, looking holistically at bookings and highlighting trends and opportunities
• Oversee development of brand research
• Analyze visitation patterns within the destination to drive repeat visits, extended stays and impact visitor movement throughout the Region
• Identify key metrics and trends to influence local opinion leaders in accessing and understanding travel and tourism impacts on the Region
SKILLS NECESSARY:
• Ability to take a broad view of the organization’s core functions and leverage a variety of data to help drive strategy and evaluate performance
• Ability to plan, direct and advise others on highly complex and sensitive projects
• Ability to bring data to life through storytelling and presentations
• Ability to determine appropriate methodologies and best practices to yield accurate and reliable results
• Knowledge of research methods and techniques, data analysis and projection
• Budget, vendor and project management experience
• Strong written and verbal communication skills including synthesizing and communicating data
• Knowledge of tourism industry demand drivers
• Understanding of the Richmond, VA community, geography and tourism product preferred
• Proficient in Microsoft Excel, PowerPoint and STR knowledge preferred
ESSENTIAL EDUCATION / EXPERIENCE PREFERRED:
• Bachelor’s degree with a minimum of four years of analytics and statistical forecasting related experience, preferably in the tourism and travel sector; prior experience serving in a hotel revenue management, hotel budgeting and forecasting and/or equivalent combination of education and analytics experience.
• Ability to read, analyze and interpret general business periodicals and reports, professional journals, and governmental documents to extract actionable insights.
• Possess strong proficiency and proven success leading efforts to clearly and concisely articulate ideas, concepts and graphical images.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to:
• Walk, sit, bend and squat
• Talk and hear
• Grab, pull or bend items
• Lift and/or carry up to 20 lbs.
• View items at a close and distant range
• Concentrate, recognize, remember, reason, and make decisions
• Sit, walk and stand for extended periods of time
• Use computers for extended periods of time
• Must be able to travel by airplane and operate a vehicle
WORKING CONDITIONS:
Heated and air-conditioned office environment. The noise level is usually low to moderate. Maybe required to occasionally travel, work off-site and represent the organization at work-related functions.
Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Company Description
Richmond Region Tourism is the Region's primary destination marketing organization. Richmond Region Tourism (RRT) welcomes meeting planners, tournament organizers, tour operators, travel media and leisure travelers to our Region. A nonprofit organization, RRT offers a comprehensive array of information and services to assist the hospitality industry in benefiting from the powerful economic engine that is tourism. The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Mission
Share a passion for the Richmond Region with the world.
Vision
As a thriving community, the Richmond Region is known for being inclusive and welcoming to all.
About Us
As the Region’s destination organization, we are experts who have a deep love for the community in which we live, work, and play.
We enrich the lives of our residents and visitors by sharing the unique culture and humanity that is the Richmond Region.
We generate economic prosperity through tourism by attracting conventions, meetings, sports tournaments, and visitors and ensuring that all have an unforgettable experience.
We enhance the quality of life for the people in our community by supporting the places that make the Richmond Region wonderful.
We strengthen local programs that drive tourism through our Richmond Region Tourism Foundation.
We do all of this through a lens of diversity, equity and inclusion.
Values
At Richmond Region Tourism, our people are our biggest asset. Our internal cornerstones define our organizational culture and provide a road map for engaging with our community in making the Richmond Region welcoming for all.
• Passion: Intense enthusiasm for our community and its people
• Inclusiveness: Deep commitment to equity and community engagement to advance, develop and sustain the Region
• Integrity: Dynamic culture built upon trust, honesty, and credibility
• Innovation: Leading-edge work that is rooted in creativity and transformational for the Region
• Stewardship: Ambassadors of our destination’s development, image and reputation
• Courage: Doing the right thing and upholding our values
Benefits
• Hybrid Work Life - ability to work a hybrid schedule which is a blend of in the office and remote work, but must reside in the Richmond Region.
• Medical, Dental and Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• 401(K) with Company Match
• Direct Deposit
• Bereavement Leave
• Parental Leave
• Paid Holidays
• Paid Jury Duty
• Paid Parking (downtown Richmond location)
• Vacation and Sick Time
• Health Savings Account
• Flexible Spending Account Show more details...
JOB SUMMARY: Reporting to the Vice President of Administration, the Tourism Insights Analyst will conduct statistical and content analysis to support the Richmond Region Tourism’s mission, vision and strategic focus. This position will engage in an ongoing dialogue with the organization’s senior leadership to develop and implement new initiatives to further the mission and vision... and track trends that impact the tourism sector. This position will gather and analyze travel data and market intelligence to evaluate target markets, advertising, content, tradeshows for B2C and B2B sales and marketing activities.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
• Plan, execute and interpret studies and data to evaluate the organization’s effectiveness and ROI; the economic impact of the tourism industry; visitor tracking and sentiment
• Leverage acquired data to generate insights to aid in organizational decision making and strategy development
• Proactively identify and communicate trends in tourism and the broader sales and marketing environment
• Regularly provide tourism stakeholders with trends and analysis, demand forecasts, case studies, etc.
• Establish a data dashboard that is complementary to existing data and research tools that provides an easy-to-understand snapshot of performance
• Present data insights to staff, partners, board members as needed
• Analyze and extract insights from the organization’s sources including:
• Smith Travel Research (STR) + CoStar
• Adara
• Arrivalist
• Tourism Sentiment Index
• Longwoods
• Tourism Economics
• Destinations International
• US Travel Association
• Maintain and interpret hotel occupancy trends, hotel development, demand forecasting for group and transient business
• Collaborate with VP of Marketing, VP of Sales, VP of Community Relations and VP of Visitor Experience to leverage data to maximize effectiveness, recommend strategic direction and support communication of performance including:
• Oversee research program to impact strategy for the sales and sports team, looking holistically at bookings and highlighting trends and opportunities
• Oversee development of brand research
• Analyze visitation patterns within the destination to drive repeat visits, extended stays and impact visitor movement throughout the Region
• Identify key metrics and trends to influence local opinion leaders in accessing and understanding travel and tourism impacts on the Region
SKILLS NECESSARY:
• Ability to take a broad view of the organization’s core functions and leverage a variety of data to help drive strategy and evaluate performance
• Ability to plan, direct and advise others on highly complex and sensitive projects
• Ability to bring data to life through storytelling and presentations
• Ability to determine appropriate methodologies and best practices to yield accurate and reliable results
• Knowledge of research methods and techniques, data analysis and projection
• Budget, vendor and project management experience
• Strong written and verbal communication skills including synthesizing and communicating data
• Knowledge of tourism industry demand drivers
• Understanding of the Richmond, VA community, geography and tourism product preferred
• Proficient in Microsoft Excel, PowerPoint and STR knowledge preferred
ESSENTIAL EDUCATION / EXPERIENCE PREFERRED:
• Bachelor’s degree with a minimum of four years of analytics and statistical forecasting related experience, preferably in the tourism and travel sector; prior experience serving in a hotel revenue management, hotel budgeting and forecasting and/or equivalent combination of education and analytics experience.
• Ability to read, analyze and interpret general business periodicals and reports, professional journals, and governmental documents to extract actionable insights.
• Possess strong proficiency and proven success leading efforts to clearly and concisely articulate ideas, concepts and graphical images.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to:
• Walk, sit, bend and squat
• Talk and hear
• Grab, pull or bend items
• Lift and/or carry up to 20 lbs.
• View items at a close and distant range
• Concentrate, recognize, remember, reason, and make decisions
• Sit, walk and stand for extended periods of time
• Use computers for extended periods of time
• Must be able to travel by airplane and operate a vehicle
WORKING CONDITIONS:
Heated and air-conditioned office environment. The noise level is usually low to moderate. Maybe required to occasionally travel, work off-site and represent the organization at work-related functions.
Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Company Description
Richmond Region Tourism is the Region's primary destination marketing organization. Richmond Region Tourism (RRT) welcomes meeting planners, tournament organizers, tour operators, travel media and leisure travelers to our Region. A nonprofit organization, RRT offers a comprehensive array of information and services to assist the hospitality industry in benefiting from the powerful economic engine that is tourism. The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Mission
Share a passion for the Richmond Region with the world.
Vision
As a thriving community, the Richmond Region is known for being inclusive and welcoming to all.
About Us
As the Region’s destination organization, we are experts who have a deep love for the community in which we live, work, and play.
We enrich the lives of our residents and visitors by sharing the unique culture and humanity that is the Richmond Region.
We generate economic prosperity through tourism by attracting conventions, meetings, sports tournaments, and visitors and ensuring that all have an unforgettable experience.
We enhance the quality of life for the people in our community by supporting the places that make the Richmond Region wonderful.
We strengthen local programs that drive tourism through our Richmond Region Tourism Foundation.
We do all of this through a lens of diversity, equity and inclusion.
Values
At Richmond Region Tourism, our people are our biggest asset. Our internal cornerstones define our organizational culture and provide a road map for engaging with our community in making the Richmond Region welcoming for all.
• Passion: Intense enthusiasm for our community and its people
• Inclusiveness: Deep commitment to equity and community engagement to advance, develop and sustain the Region
• Integrity: Dynamic culture built upon trust, honesty, and credibility
• Innovation: Leading-edge work that is rooted in creativity and transformational for the Region
• Stewardship: Ambassadors of our destination’s development, image and reputation
• Courage: Doing the right thing and upholding our values
Benefits
• Hybrid Work Life - ability to work a hybrid schedule which is a blend of in the office and remote work, but must reside in the Richmond Region.
• Medical, Dental and Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• 401(K) with Company Match
• Direct Deposit
• Bereavement Leave
• Parental Leave
• Paid Holidays
• Paid Jury Duty
• Paid Parking (downtown Richmond location)
• Vacation and Sick Time
• Health Savings Account
• Flexible Spending Account Show more details...
via Virginia Jobs
posted_at: 4 days agoschedule_type: Full-time
Title: Part Time Call Center Associate
State Role Title: PR & Marketing Specialist I...
Hiring Range: $15.00/hour
Pay Band: 2
Agency: The Science Museum of Virginia
Location: 2500 West Broad St
Agency Website: https://smv.org/
Recruitment Type: General Public - G
Job Duties
The Science Museum of Virginia is seeking a dynamic individual to work as a Call Center Associate with our Guest Services Team. This position provides exceptional customer
Title: Part Time Call Center Associate
State Role Title: PR & Marketing Specialist I...
Hiring Range: $15.00/hour
Pay Band: 2
Agency: The Science Museum of Virginia
Location: 2500 West Broad St
Agency Website: https://smv.org/
Recruitment Type: General Public - G
Job Duties
The Science Museum of Virginia is seeking a dynamic individual to work as a Call Center Associate with our Guest Services Team. This position provides exceptional customer service by functioning as the first point of contact for calls to the Science Museum. The Call Center Associate will be responsible for answering general questions, directing specific inquiries to the appropriate point of contact, assisting with discount issues, processing refunds, rescheduling tickets, and assisting with general membership inquiries.
The candidate will also be expected to demonstrate successful interdepartmental communication skills. This position will support the Group Sales team by assisting with answering general questions about group visits, organizing calendars and itineraries for group visits, assisting group organizers in planning and booking their visits, invoicing groups and maintaining documentation for all orders. In addition, this position may also assist in training other call center associates. The successful candidate will maintain an up-to-date knowledge on daily happenings at the Science Museum, including Special Events and changes in touring exhibitions.
This position may also occasionally provide customer service at the Guest Services desk as needed, which will require accurate cash handling and opening and closing duties.
Please note that this is a part-time position and will work up to 29 hours a week with a maximum of 1500 hours in a 12-month period. No state benefits are provided.
Minimum Qualifications
Customer service experience. Proficiency in Gsuite, not limited to Google Sheets, Google Calendar and Google Drive. Ability to work independently and handle multiple tasks in a dynamic environment. The ability to handle interdepartmental communication; ability to establish and maintain effective work relationships and to deal effectively and courteously with other employees, volunteers and the public both verbally and in writing; the ability to successfully work with people of all ages and backgrounds in a fast-paced education environment; ability to be reliable and honest; the ability to set priorities and manage multiple tasks; superb interpersonal skills; sufficient visual and hearing capabilities to respond to public needs and for detailed work.
Must be available to work weekdays and holidays, some weekends.
Additional Considerations
ASL or Spanish language competencies a plus.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate must pass a criminal background check.
The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to “Your Application” in your Page Up account to check the status for this position. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices. Science Museum HR will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact Museum Human Resources at 804-864-1477.
The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities.
EEO/AA
Notice: Science Museum HR will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: MONIKA PATEL
Phone: 8048641477
Email: mpatel@smv.org
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155 Show more details...
State Role Title: PR & Marketing Specialist I...
Hiring Range: $15.00/hour
Pay Band: 2
Agency: The Science Museum of Virginia
Location: 2500 West Broad St
Agency Website: https://smv.org/
Recruitment Type: General Public - G
Job Duties
The Science Museum of Virginia is seeking a dynamic individual to work as a Call Center Associate with our Guest Services Team. This position provides exceptional customer service by functioning as the first point of contact for calls to the Science Museum. The Call Center Associate will be responsible for answering general questions, directing specific inquiries to the appropriate point of contact, assisting with discount issues, processing refunds, rescheduling tickets, and assisting with general membership inquiries.
The candidate will also be expected to demonstrate successful interdepartmental communication skills. This position will support the Group Sales team by assisting with answering general questions about group visits, organizing calendars and itineraries for group visits, assisting group organizers in planning and booking their visits, invoicing groups and maintaining documentation for all orders. In addition, this position may also assist in training other call center associates. The successful candidate will maintain an up-to-date knowledge on daily happenings at the Science Museum, including Special Events and changes in touring exhibitions.
This position may also occasionally provide customer service at the Guest Services desk as needed, which will require accurate cash handling and opening and closing duties.
Please note that this is a part-time position and will work up to 29 hours a week with a maximum of 1500 hours in a 12-month period. No state benefits are provided.
Minimum Qualifications
Customer service experience. Proficiency in Gsuite, not limited to Google Sheets, Google Calendar and Google Drive. Ability to work independently and handle multiple tasks in a dynamic environment. The ability to handle interdepartmental communication; ability to establish and maintain effective work relationships and to deal effectively and courteously with other employees, volunteers and the public both verbally and in writing; the ability to successfully work with people of all ages and backgrounds in a fast-paced education environment; ability to be reliable and honest; the ability to set priorities and manage multiple tasks; superb interpersonal skills; sufficient visual and hearing capabilities to respond to public needs and for detailed work.
Must be available to work weekdays and holidays, some weekends.
Additional Considerations
ASL or Spanish language competencies a plus.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate must pass a criminal background check.
The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to “Your Application” in your Page Up account to check the status for this position. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices. Science Museum HR will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact Museum Human Resources at 804-864-1477.
The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities.
EEO/AA
Notice: Science Museum HR will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: MONIKA PATEL
Phone: 8048641477
Email: mpatel@smv.org
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155 Show more details...
Norton safe Web