Most recent job postings at Vroom
via LinkedIn posted_at: 15 days agoschedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range

$0.00 - $0.00

Job Summary

Vroom is an innovative end-to-end e-commerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and contact-free, at-home pick-up and delivery. We have experienced tremendous growth and have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, and there's no better time to join the team than right now.

If you are an outgoing people-person dedicated to building a world-class customer experience, this could be the right opportunity for you. Our new delivery team members have the unique responsibility to introduce customers to their new ride in an intimate (but contact-free) setting – at their home in their driveway. You will play a critical role in Vroom’s growth strategy by facilitating these high-engagement interactions at the most vital point. Our drivers are brand ambassadors and can turn an online car purchase into an unbelievable experience that creates repeat customers and enthusiastic promoters for our promise to deliver now and always.

Day To Day Responsibilities
• Delivering a high-value product to our customers utilizing a Vroom-branded flatbed truck and unload the vehicle at the customers delivery location
• Perform pre-trip and post-trip inspections of customer vehicles ensuring the car shines and looks like a brand-new car.
• Maintain and service delivery vehicles as needed (refuel, change oil, tire pressure, repairs, etc.) while working with our incredible support team
• Serve as a liaison between several departments ensuring that the customer’s paperwork is completed and ready for delivery
• Provide enthusiastic customer service and in-person support to the customer
• Become a subject matter expert with features and options of different vehicles to orient customers with their new ride
• Demonstrate excellent problem-solving skills to handle front-line customer issues and questions at the point of delivery. Active listening skills and genuine interest is a must-have.
• Show initiative and be adaptable in a fast-paced, rapidly growing company that is transforming the way consumers purchase vehicles.
• Partner with Vroom Ambassadors and other Vroom executives and pit crew members (as applicable) who may ride with you to assist with the customer’s delivery (e.g., answer questions and set expectations next steps, provide marketing materials)*

Work Requirements/Physical Demands
• Arrive and sign in on time; works hours as scheduled
• Come dress to impress with a Vroom branded uniform
• Operate various types of vehicles, as assigned, safely, in all kinds of weather and traffic conditions
• Maintain detailed driving and delivery logs
• Track and report working hours
• Adhere to company rules and regulations
• Obey all applicable traffic laws and drive in according to the weather/road conditions.
• Comply with DOT regulations
• Make safety a priority at all times
• Report all accidents, incidents, or unusual occurrences to dispatch office immediately; submit written reports on accidents, experiences, or unusual circumstances as required.
• Ability to lift to 50 lbs. at a time
• Be comfortable with local same-day transport
• Be able to utilize digital technology (iPad, etc.) for tracking delivery status and other logistics
• Proficient using GPS and other routing systems
• Other duties as required

A Qualifying Candidate Must
• High school diploma or GED equivalent preferred
• Maintain a DOT Medical card
• 21+ years old
• 2+ years of consumer-facing experience
• Clean driving record with no moving violations in the last 3 years
• Must pass a DOT Physical, background check, and drug screen
• Be skilled at driving and parking large, heavy vehicles
• Be alert, focused, and detail-oriented
• Possess great physical stamina and focus during long driving shifts
• Be a self-starter who works well independently.
• Strong knowledge and enthusiast of cars and trucks a plus

WHAT CAN WE OFFER YOU?
• Full-Time Position
• Medical, Dental, and Vision Benefits
• 401K
• An amazing company culture with room for advancement
• This position reports directly to our Hub Supervisor

Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things To Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies
Show more details...
via CareerBuilder posted_at: 2 days agoschedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range:

$72,089.00 - $108,134.00

Job Summary:

DUTIES & RESPONSIBILITIES:
• Responsible for directing and managing overall flow of vehicles through receiving, reconditioning, and shipping process to Vroom's reconditioning standards
• Attaching temporary plates before shipping as needed
• Responsible for meeting key metrics such as; quality, cost and other KPIs as determined by the leadership team
• Provide decisive direction for the Recon Team after taking into account all relevant information
• Maintain reconditioning processes, operational controls and managing KPIs in conjunction with other recon sites to share best practices
• Communicate with sales, fulfillment, buyers, quality, and the leadership team when necessary
• Maintain a safe working environment
• Coordinate with on-site vendors
• Contribute towards the achievement and development of Vroom's strategic and operational objectives
• Maintain a high level of ethical standards and professional appearance
• Follow all safety policies, operations and practices identified by Vroom
• Organizing the storage lot as needed to ensure proper flow and unit management

REQUIRED SKILLS:
• Strong communicator in both verbal and written forms; equally adept in communicating upwards, across, and downwards
• Experienced with Microsoft Office and Excel
• 21+ years of age, able to drive various vehicles including automatic and manual transmissions
• Must have a valid driver's license and clean driving record
• High school diploma or equivalent required
• Analytical thinking, detail oriented, and exceptional organizational skills

Required:
• A service-oriented mindset - you're positive and care about the needs of your customers and teammates

PREFERRED SKILLS:
• 5+ years in an automotive related field preferred
• Bachelor's degree preferred
• Previous Reconditioning experience preferred

EDUCATION & EXPERIENCE:

Required:

HS Diploma / GED

Preferred:

A.A. / B.S.

Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies
Show more details...
via CareerBuilder posted_at: 3 days agoschedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range: $51,228.00 - $76,842.00

Job Summary: If you are a Class A CDL Driver loo king to join a company on a mission to make a difference, then this is a great opportunity for you! Our Vehicle Transporters will play a critical role in Vroom's growth strategy by facilitating the safe, timely movement of our customers' new rides between our reconditioning facilities and delivery hubs.

Reasons to join Vroom:
• Competitive compensation package - (Eligible for overtime + Bonuses)
• Generous time off - 15 Days of PTO, 5 Sick Days, 12 Holidays (including 2 Floating Holidays)
• Medical plans (For as little as $1 per month) including an HSA plan with a ($250-$500 annual) company match
• 100% paid short-term & long-term disability, and life insurance
• Employee discount program on Vroom auto purchases
• Fantastic company culture that values; service, progress, employees, engagement, and development
DUTIES AND RESPONSIBILITIES
• Driving and transporting vehicles to and from Vroom locations
• Loading, securing and transporting vehicles on to a large car hauler
• Ability to work with minimal supervision while maintaining high energy
• Check vehicles to ensure that mechanical, safety and emergency equipment is in working order at all times
• Maintain detailed driving and delivery logs
• Track and report working hours
• Adhere to company rules and regulations
• Obey all applicable traffic laws and drive in according to the weather/road conditions
• Comply with DOT regulations
• Make safety a priority at all times
• Report all accidents, incidents, or unusual occurrences to dispatch office immediately; submit written reports on accidents, experiences, or unusual circumstances as required
• Proficient using GPS and other routing systems
• Other duties as required
REQUIRED SKILLS
• Valid and current Class A CDL with clean driving record
• 2 Years of experience as a Class A CDL driver (car hauling prefered, not required)
• High school diploma or GED equivalent preferred
• Maintain a DOT Medical card
• 21+ years old
• Clean driving record with no moving violations in the last 3 years
• Must pass a DOT Physical, background check, and drug screen
• Be skilled at driving and parking large, heavy vehicles
• Able to bend, kneel, twist, squat, stand, and climb as required to secure a vehicle
• Able to stand, walk, stretch, stoop, push and pull
• Able to work in an outdoor environment
• Able to use safety equipment, including non-slip shoes, gloves, and other personal protective equipment
• Ability to drive a manual transmission
• Be alert, focused, and detail-oriented
• Possess great physical stamina and focus during long driving shifts
• Be a self-starter who works well independently
• Strong knowledge and enthusiast of cars and trucks a plus
• Ability to lift to 50 lbs. at a time

Commitment to Diversity and Equal Employment Opportunity
Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies
Show more details...
via AngelList schedule_type: Full-timesalary: 120K–140K a year
Vroom.com is a venture-backed, fast-growing start-up focused on revolutionizing the car buying experience. Our approach is unique in that we recondition pre-owned vehicles to a high standard, sell online, and deliver anywhere across the US. We have experienced tremendous growth in our first 5 years of operation and have become a disruptive force in the automotive industry. Vroom is an exciting... accelerating workplace, and there's no better time Vroom.com is a venture-backed, fast-growing start-up focused on revolutionizing the car buying experience. Our approach is unique in that we recondition pre-owned vehicles to a high standard, sell online, and deliver anywhere across the US. We have experienced tremendous growth in our first 5 years of operation and have become a disruptive force in the automotive industry. Vroom is an exciting... accelerating workplace, and there's no better time to join the team than right now.

Vroom is looking for a passionate, rigorous marketing analytics leader to join us in building our fast-growing business. The Senior Manager of Marketing Analytics will leverage a developing data stack to support B2C marketing and sales strategy and inform decision making related to all marketing channels. In this position, you’ll combine strong leadership skills with your deep and sophisticated background in marketing forecasting and measurement. You will make impact by developing new and improving existing frameworks for marketing channel effectiveness as we rapidly scale marketing investment. As we plan demand, analyze conversion and efficiency opportunities, project results, and scale tactics and channels, we’ll look to you as our analytical lead across the marketing and sales organization.

Responsibilities

Develop a deep understanding of our product, audience, and their buyer’s journey.

Combine analytical thinking with storytelling to identify and engage the right leads.

Work with cross functional team (Product, Services, Sales) to establish growth strategies to support Vroom's revenue goals

Set campaign KPIs and benchmarks. Use data-driven marketing to identify trends/patterns and key opportunities for innovation, make optimization recommendations

Create, manage and experiment with new user acquisition campaigns.

Analyze data to monitor revenue performance and uncover areas for improvement.

Prepare and present recommendations, reports, and findings from experimental data all the way up to the executive level

Ensure data consistency and integrity across all marketing analytics platforms

Analyze all aspects of the conversion funnel and identify areas of improvement and implement strategies to capitalize on the gaps.

Qualifications

Must have experience with CPD's and trend analysis

Strategic, cross-functional thinker able to gather buy-in from senior leadership for analytical and measurement framework approaches

Excellent oral and written communicator with the ability to communicate effectively with both technical (Data Science/Engineering) and non-technical stakeholders (Marketing/Sales/Finance)

5-8 years of experience in e-commerce, performance marketing analytics, finance, consulting, or another modeling-rigorous discipline

Mastery of financial, statistical and economic concepts integrated into multi-touch attribution, cohorted funnel conversion and forecasting

Excellent Excel skills including pivot tables, index/match, shortcuts, etc… you can operate without a mouse

Working knowledge of SQL and knowledge in Looker, Tableau or similar BI software

Experience with third-party web & mobile analytics tools (Google, Mixpanel, Amplitude), attribution platforms (Tune, Convertro, Rockerbox), and event collectors (Segment, mParticle)

Benefits

This full-time role offers competitive compensation; health, dental & vision insurance through United Healthcare; a 401k plan; fully company-paid short term disability, long term disability, and life insurance; access to a healthcare concierge service with virtual visits; and 15 annualized days of paid vacation.

But our biggest benefit is being part of a low-ego, high performing team that's transforming the used car market into a modern, online and data-driven industry. We are looking for people who want to be a part of a contemporary startup culture. What gets us out of bed is working with talented people on a mission that matters.

Vroom focuses on E-Commerce, Automotive, Finance Technology, Marketing, and Sales. Their company has offices in New York City, New York, and Stafford. They have a large team that's between 501-1000 employees. To date, Vroom has raised $721.25M of funding; their latest round was closed on December 2019.

You can view their website at http://www.vroom.com/ or find them on Twitter, Facebook, and LinkedIn
Show more details...
via Talent.com posted_at: 7 days agoschedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game : our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game : our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are.

Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day.

Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range :

$89,253.00-$133,880.00

Job Summary :

This role is Remote but must be based in ATL, GA

Vroom.com is revolutionizing the car buying experience. Our approach is unique in that we recondition pre-owned vehicles to a high standard, sell online and deliver across the US.

We have experienced tremendous growth in our first 5 years of operation and have become a disruptive force in the automotive industry.

Vroom is an exciting, accelerating workplace and there is no better time to join the team than right now.

The Senior Industrial Engineer is responsible for facilitating workshops and coaching cross-functional teams in order to build out a state of the art reconditioning manufacturing facility.

Use various IE tools to perform analysis and models that ultimately drive the build out of our new reconditioning facilities.

Job Responsibilities :
• Work with the operations team in the development of a lean automotive reconditioning manufacturing system
• Create and maintain required manufacturing process documentation including detailed work instructions, process flow charts, capacity and utilization studies, time and motion studies, standard work, cycle time analysis and line balancing.
• Utilizes Industrial Engineer techniques and Lean concepts such as value stream mapping, waste identification, and root cause analysis problem solving to improve performance
• Coordinate and complete large scale projects on time, within budget and within scope
• Identify and analyze process inefficiencies, ways to improve workflow, develop solutions, and control plans using Lean Tools and / or Engineering practices.
• Partner with cross functional teams to collaboratively develop institutional knowledge, access and share information. Breaks down barriers & obstacles, communicating with key players to drive change.
• Responsible for applying advanced problem solving and analysis to implement strategies and systems improvements to support business operations leading to effective sustainable solutions.
• Use exceptional data analysis and visualization skills to explore and improve our logistics and recon processes.

Job Qualifications :
• Bachelor's Degree in Industrial Engineering, Supply Chain, Mechanical Manufacturing, Math required.
• 2+ years of progressive experience in Operations Environment.
• 2+ Years Data analytics & Mathematical Modeling experience.
• Experience driving decisions on large scale operations projects.
• Excellent communications skills including presentation, hosting brainstorm sessions, drafting one-pagers.
• Proficient with Microsoft Office.

Preferred Experience :
• Experience in manufacturing or supply chain environment.
• Six Sigma or Kaizen certifications highly preferred.
• Six Sigma Green Belt and / or Lean Leader / Kaizen Leader (American Society for Quality or recognized equivalent certification).
• DES (discreet event simulation would be a plus).
• Proficiency with statistical software (regression, sampling, DOE, ANOVA, control charts etc.)

Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive.

To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions.

We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees.

The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct.

Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and / or local law.

This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship.

The company also makes reasonable accommodations for religious beliefs and practices.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position.

Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies.

Last updated : 2023-03-03
Show more details...
via Salary.com schedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range:

$22,100.00 - $29,900.00

Job Summary:

Pay Range: $18/Hour - $20.20/Hour

As a United Auto Credit Corporation (UACC) Dealer Account Manager, you are responsible for signing, maintaining, and growing UACC’s market share with both Independent and Franchise dealerships in your assigned territory. Your ability to leverage the relationships you build makes you the single most important factor in growing our business. UACC is an owned indirect subsidiary of Vroom.

Why Join United Auto Credit Corporation (UACC)
• Starting at $42,000.00 annually plus UNCAPPED commissions and overtime
• Annual earning potential of $100k (base commission)
• State-of-the-art technology provided (Including tablet and phone)
• Comprehensive insurance plans for medical, dental, and vision coverage for full-time employees
• Matching 401(k) plan
• Life insurance
• Generous paid time off
• Educational Initiative program for parents with school-age children providing support, tutoring, technology, etc.

Duties and Responsibilities
• Build and cultivate relationships with our dealer partners
• Prepare and close UACC Dealer Agreements for all new dealer partners
• Sign 3 to 5 new dealerships, monthly, while retaining and growing the contracts funded with their current dealer relationships
• Train your dealers to utilize The Fast Lane to submit, restructure and switch units, helping them find deals that work for them and their consumers.
• Consultant/partner to F&I Managers in the sale of products to ensure maximum profitability for dealership through the utilization of UAC products
• Dealer Relations and follow-up on applications and deals submitted
• Work closely with the credit, funding, titles, and dealer compliance teams to resolve any dealership issues within your territory
• Be an expert on all UACC programs, policies, and ancillary products
• Provide best-in-class customer service to your dealer customers, which includes 24/7 availability

Qualifications
• 2 years customer facing experience preferred but not required
• Proven ability to exceed performance goals
• Strong customer service orientation
• Excellent interpersonal, written, and verbal communication skills
• Strong work ethic and drive with the ability to work independently
• Ability to leverage technology - Computer Literacy Skills

We are an Equal Opportunity Employer #LI-DB1

Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies
Show more details...
via Talent.com posted_at: 4 days agoschedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game : our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game : our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are.

Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day.

Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range :

$66,597.00 - $99,895.00

Job Summary :
• Responsible for directing and managing overall flow of vehicles through receiving, reconditioning, and shipping process to Vroom's reconditioning standards
• Attaching temporary plates before shipping as needed
• Responsible for meeting key metrics such as; quality, cost and other KPIs as determined by the leadership team
• Provide decisive direction for the Recon Team after taking into account all relevant information
• Maintain reconditioning processes, operational controls and managing KPIs in conjunction with other recon sites to share best practices
• Communicate with sales, fulfillment, buyers, quality, and the leadership team when necessary
• Maintain a safe working environment
• Coordinate with on-site vendors
• Contribute towards the achievement and development of Vroom's strategic and operational objectives
• Maintain a high level of ethical standards and professional appearance
• Follow all safety policies, operations and practices identified by Vroom
• Organizing the storage lot as needed to ensure proper flow and unit management

Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive.

To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions.

We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees.

The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct.

Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and / or local law.

This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and / or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position.

Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies.

Last updated : 2023-03-06
Show more details...
via CareerBuilder posted_at: 16 days agoschedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we're changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range: $41,820.00 - $64,821.00

Job Summary:
If you are an outgoing people-person dedicated to building a world-class customer experience, this could be the right opportunity for you. Our new delivery team members have the unique responsibility to introduce customers to their new ride in an intimate (but contact-free) setting "" at their home in their driveway. You will play a critical role in Vroom's growth strategy by facilitating these high-engagement interactions at the most vital point. Our drivers are brand ambassadors and can turn an online car purchase into an unbelievable experience that creates repeat customers and enthusiastic promoters for our promise to deliver now and always.

Responsibilities
• Delivering a high-value product to our customers utilizing a Vroom-branded flatbed truck and unload the vehicle at the customers delivery location
• Perform pre-trip and post-trip inspections of customer vehicles ensuring the car shines and looks like a brand-new car
• Maintain and service delivery vehicles as needed (refuel, change oil, tire pressure, repairs, etc.) while working with our incredible support team
• Serve as a liaison between several departments ensuring that the customer's paperwork is completed and ready for delivery
• Provide enthusiastic customer service and in-person support to the customer
• Become a subject matter expert with features and options of different vehicles to orient customers with their new ride
• Demonstrate excellent problem-solving skills to handle front-line customer issues and questions at the point of delivery. Active listening skills and genuine interest is a must-have
• Show initiative and be adaptable in a fast-paced, rapidly growing company that is transforming the way consumers purchase vehicles
• Partner with Vroom Ambassadors and other Vroom executives and pit crew members (as applicable) who may ride with you to assist with the customer's delivery (e.g., answer questions and set expectations next steps, provide marketing materials)
Work Requirements/Physical demands:
• Arrive and sign in on time; works hours as scheduled
• Come dress to impress with a Vroom branded uniform
• Operate various types of vehicles, as assigned, safely, in all kinds of weather and traffic conditions
• Maintain detailed driving and delivery logs
• Track and report working hours
• Adhere to company rules and regulations
• Obey all applicable traffic laws and drive in according to the weather/road conditions
• Comply with DOT regulations
• Make safety a priority at all times
• Report all accidents, incidents, or unusual occurrences to dispatch office immediately; submit written reports on accidents, experiences, or unusual circumstances as required
• Ability to lift to 50 lbs. at a time
• Be comfortable with local same-day transport
• Be able to utilize digital technology (iPad, etc.) for tracking delivery status and other logistics
• Proficient using GPS and other routing systems
• Other duties as required
Qualifications:
• High school diploma or GED equivalent preferred
• Maintain a DOT Medical card
• 21+ years old
• 2+ years of consumer-facing experience
• Clean driving record with no moving violations in the last 3 years
• Must pass a DOT Physical, background check, and drug screen
• Be skilled at driving and parking large, heavy vehicles
• Be alert, focused, and detail-oriented
• Possess great physical stamina and focus during long driving shifts
• Be a self-starter who works well independently
• Strong knowledge and enthusiast of cars and trucks a plus

Commitment to Diversity and Equal Employment Opportunity
Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note
This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies
Show more details...
via Salary.com schedule_type: Full-time
For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every... day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team.

Base Pay Range:

$33,456.00 - $51,857.00

Job Summary:

Vroom is an innovative end-to-end eCommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and contact-free, at-home pick-up and delivery. We have experienced tremendous growth and have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, and there's no better time to join the team than now.

Vroom is looking for a dedicated Purchasing Specialist to join our Acquisitions department in Riverside California. You will succeed in this role if you are an organized, detail-oriented team player that is obsessed with providing excellent customer service (100% customer-facing).

Job Responsibilities:
• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer vehicles to the purchasing team
• Working independently to ensure all guest transactions are being processed to exceed our customer expectations and Vroom service levels
• Physically inspect customer vehicles that arrive for appraisals
• Accurately and efficiently deliver appraisal offers to in-store customers
• Work across multiple technology platforms (G-Suite, Salesforce, Internal Pricing tools)
• Provide exceptional customer service using various channels of communication, such as email and telephone
• Managing the store’s security system, including ensuring it’s in perfect condition, enabling it, and disabling it when necessary
• Maintaining the building to Vrooms facility standards
• Troubleshoot and de-escalate customer issues while accessing information from a variety of systems and references, seeking to achieve the best solution
• Complete daily vehicle tracking duties as necessary and report information to the Inventory team (coordinate with transporters and 3rd party vendors)
• Communicate cross-functionally with respective division leaders
• A service-oriented mindset — you’re positive and care about the needs of our customers and your teammates

Qualifications:
• A high school degree required with an Associates degree preferred
• 3 years of customer service experience preferred
• Self-starter, with the ability to meet deadlines, prioritize assignments and juggle multiple tasks simultaneously
• Highly skilled at engaging customers
• Excellent verbal and written communication skills
• Excellent organization and time management skills
• Ability to process a high volume of documents to meet daily deadlines
• Ability to work in a fast-paced environment
• Ability to work in outdoor elements
• Ability to travel amongst Houston based locations (as needed)
• Valid driver's license and clean driving record
• Applicants in the state Ohio must be able to pass at state background check

Commitment to Diversity and Equal Employment Opportunity

Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

Vroom complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies
Show more details...
via CareerBuilder posted_at: 10 days agoschedule_type: Full-time
Driving and transporting vehicles to and from Vroom locations. Loading, securing and transporting vehicles on to a large car hauler. Ability to work with minimal supervision while maintaining high energy. Check vehicles to ensure that mechanical, saf CDL, Truck Driver, Class A, Driver, Home, Automotive, Vehicle Driving and transporting vehicles to and from Vroom locations. Loading, securing and transporting vehicles on to a large car hauler. Ability to work with minimal supervision while maintaining high energy. Check vehicles to ensure that mechanical, saf CDL, Truck Driver, Class A, Driver, Home, Automotive, Vehicle Show more details...