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via My ArkLaMiss Jobs
posted_at: 4 days agoschedule_type: Full-time
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live... your best life and share your unique talents, so we
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live... your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and were proud to be one of FORTUNEs 100 Best Companies to Work For® and Worlds Most Admired Companies® 2022.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Senior Manager Support Readiness
This position reports to: Director, Supportability and Release Readiness
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
Sr. Manager Support Readiness is a global role reporting to the Director, Technical Support. This role would be responsible for managing the Readiness team as well all aspects of planning and enablement in ensuring that the appropriate Support Delivery Team is ready to support all existing and new releases.
The candidate will be the single point of contact between engineering and Global Technical Support for their assigned products and applications. This includes overall supportability and the readiness of support for new releases. The Manager is responsible for understanding the details of development, identification of training needs, identification of tooling needs, assessment of resource impacts, and identifying other mitigation activities to maximize customer satisfaction of the support received. The Sr. Manager Support Readiness is also responsible for keeping support leadership updated on efforts underway. Working with teams globally, this role will be responsible for striving towards continuous improvement in key Support metrics including Customer Satisfaction, Time to Relief, Time to Resolve, Escalation Effectiveness, Case to Usage %, etc.
This role will also closely interact with his/her counterparts in Professional Services to clearly understand the customer profile and upcoming implementations to ensure a smooth handoff from PS/Partner to Customer support. This includes working with global delivery teams to ensure customer support has the appropriate knowledge and troubleshooting procedures to minimize time to resolution.
What you get to do in this role:
Successfully lead a team of Support Release Readiness Program Managers
• Supervise experienced professional employees, who require little oversight in completing assigned work, providing oversight and approval when appropriate.
• Influence and provide guidance to employees outside of their area of expertise, around policies, practices, and procedures.
• Lead efforts to hire, develop, and build a technical team.
• Liaise with Support Delivery teams to propose and drive in-product Supportability items that facilitate prevention of customer cases and if cases should occur, aid in faster resolutions
• Assess impacts of product/functionality changes, to existing customers and Support, and work with Engineering, Product Owners and Cross Functional teams to address in advance of new release(s)
• Work with Engineering Business Areas and product operations teams to implement the Transfer of Information (TOI) for support around new releases - identify and address risk items, key features, functionality changes, etc.
• Work with the global support delivery leaders to ensure that the application is being supported well - CSAT, Backlog, headcount, knowledge training gaps, includes facilitating and leading initiatives to improve the customer experience.
• Be the point of contact from support with engineering, professional and product operations for the said applications and products.
• Represent Technical Support in the development and release process of new family versions, which include providing feedback on architecture design and operability of product features.
• Hold self and others accountable, motivate team members to work toward common goals, and trust the team to make decisions. Celebrate team's efforts, progress, and everyday wins and provide praise, recognition, and rewards for strong performance.
• Foster an environment that encourages and enables others to build skills and develop their careers.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Plan to make sure critical resources are lined up for organizational priorities and addresses risks and contingencies.
Qualifications
In order to be successful in this role, we need someone who has:
• At least 10 years of support services experience, including Technical Support operations and Release Management in a high-tech industry, preferably SaaS environments (ServiceNow, Salesforce, Workday, etc.).
• Minimum of 3-4 years of overall software development/support/release/configuration management experience.
• Minimum of 3-4 years in supervisory role is required.
• Understanding of Agile development and exposure agile methodologies such as SCRUM, ITIL etc.
• Exposure and working knowledge of Enterprise Customer Support environments using best practices such as ITIL. Experience on Service products, preferable ServiceNow like ITSM, ITBM, ITOM, etc.
• Excellent leadership skills with the ability to work independently and collaborative with cross functional organizations within ServiceNow.
• Ability to collaborate across multiple teams and functions. As such, demonstrated ability to work effectively with his/her peer group and leading by influence is an absolute must.
• Ability to Identify risks to support readiness and ability to manage and mitigate risks.
• Excellent interpersonal, written and oral communication skills, demonstrated by the ability to: listen to and empathize with others; convey confidence; provide exemplary levels of service; resolve conflict effectively; collaborate with, and facilitate groups.
• Ability to communicate openly and urges people to speak freely and shows sufficient openness to differing viewpoints within and beyond the team.
• Proven ability to maintain a professional demeanor when handling complex user issues and implement/manage governance process to cater to the needs of customers and eco-system partners
• Dynamic, energetic, motivated, positive outlook with the ability to multi-task, coordinate many moving parts and prioritize responsibilities with passion
• Ability to analyze metrics and provide actionable solutions/recommendations
• Customer first Mind set and a Get it done attitude are critical success factors for this role.
• Proven ability to create and implement programs to drive efficient, innovative operations and contain expenses.
• Ability to lead change by effectively building commitment and winning support for initiatives.
• A reputation for fairness, dependability, and adherence to high ethical standards.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business Show more details...
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and were proud to be one of FORTUNEs 100 Best Companies to Work For® and Worlds Most Admired Companies® 2022.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Senior Manager Support Readiness
This position reports to: Director, Supportability and Release Readiness
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
Sr. Manager Support Readiness is a global role reporting to the Director, Technical Support. This role would be responsible for managing the Readiness team as well all aspects of planning and enablement in ensuring that the appropriate Support Delivery Team is ready to support all existing and new releases.
The candidate will be the single point of contact between engineering and Global Technical Support for their assigned products and applications. This includes overall supportability and the readiness of support for new releases. The Manager is responsible for understanding the details of development, identification of training needs, identification of tooling needs, assessment of resource impacts, and identifying other mitigation activities to maximize customer satisfaction of the support received. The Sr. Manager Support Readiness is also responsible for keeping support leadership updated on efforts underway. Working with teams globally, this role will be responsible for striving towards continuous improvement in key Support metrics including Customer Satisfaction, Time to Relief, Time to Resolve, Escalation Effectiveness, Case to Usage %, etc.
This role will also closely interact with his/her counterparts in Professional Services to clearly understand the customer profile and upcoming implementations to ensure a smooth handoff from PS/Partner to Customer support. This includes working with global delivery teams to ensure customer support has the appropriate knowledge and troubleshooting procedures to minimize time to resolution.
What you get to do in this role:
Successfully lead a team of Support Release Readiness Program Managers
• Supervise experienced professional employees, who require little oversight in completing assigned work, providing oversight and approval when appropriate.
• Influence and provide guidance to employees outside of their area of expertise, around policies, practices, and procedures.
• Lead efforts to hire, develop, and build a technical team.
• Liaise with Support Delivery teams to propose and drive in-product Supportability items that facilitate prevention of customer cases and if cases should occur, aid in faster resolutions
• Assess impacts of product/functionality changes, to existing customers and Support, and work with Engineering, Product Owners and Cross Functional teams to address in advance of new release(s)
• Work with Engineering Business Areas and product operations teams to implement the Transfer of Information (TOI) for support around new releases - identify and address risk items, key features, functionality changes, etc.
• Work with the global support delivery leaders to ensure that the application is being supported well - CSAT, Backlog, headcount, knowledge training gaps, includes facilitating and leading initiatives to improve the customer experience.
• Be the point of contact from support with engineering, professional and product operations for the said applications and products.
• Represent Technical Support in the development and release process of new family versions, which include providing feedback on architecture design and operability of product features.
• Hold self and others accountable, motivate team members to work toward common goals, and trust the team to make decisions. Celebrate team's efforts, progress, and everyday wins and provide praise, recognition, and rewards for strong performance.
• Foster an environment that encourages and enables others to build skills and develop their careers.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Plan to make sure critical resources are lined up for organizational priorities and addresses risks and contingencies.
Qualifications
In order to be successful in this role, we need someone who has:
• At least 10 years of support services experience, including Technical Support operations and Release Management in a high-tech industry, preferably SaaS environments (ServiceNow, Salesforce, Workday, etc.).
• Minimum of 3-4 years of overall software development/support/release/configuration management experience.
• Minimum of 3-4 years in supervisory role is required.
• Understanding of Agile development and exposure agile methodologies such as SCRUM, ITIL etc.
• Exposure and working knowledge of Enterprise Customer Support environments using best practices such as ITIL. Experience on Service products, preferable ServiceNow like ITSM, ITBM, ITOM, etc.
• Excellent leadership skills with the ability to work independently and collaborative with cross functional organizations within ServiceNow.
• Ability to collaborate across multiple teams and functions. As such, demonstrated ability to work effectively with his/her peer group and leading by influence is an absolute must.
• Ability to Identify risks to support readiness and ability to manage and mitigate risks.
• Excellent interpersonal, written and oral communication skills, demonstrated by the ability to: listen to and empathize with others; convey confidence; provide exemplary levels of service; resolve conflict effectively; collaborate with, and facilitate groups.
• Ability to communicate openly and urges people to speak freely and shows sufficient openness to differing viewpoints within and beyond the team.
• Proven ability to maintain a professional demeanor when handling complex user issues and implement/manage governance process to cater to the needs of customers and eco-system partners
• Dynamic, energetic, motivated, positive outlook with the ability to multi-task, coordinate many moving parts and prioritize responsibilities with passion
• Ability to analyze metrics and provide actionable solutions/recommendations
• Customer first Mind set and a Get it done attitude are critical success factors for this role.
• Proven ability to create and implement programs to drive efficient, innovative operations and contain expenses.
• Ability to lead change by effectively building commitment and winning support for initiatives.
• A reputation for fairness, dependability, and adherence to high ethical standards.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business Show more details...
via Snagajob
posted_at: 2 days agoschedule_type: Full-time
CDL A Training School Student
ACCEPTING STUDENTS...
• Our company-sponsored truck driving schools are accepting students!
• We will help you earn your CDL and transition you into your new career stress-free.
More about us!
• C.R. England’s Premier Truck Driving Schools are among the best in the industry! We train truck drivers across the nation.
• Each of our schools provides the best CDL classes that a truck driver could ask for.
•
CDL A Training School Student
ACCEPTING STUDENTS...
• Our company-sponsored truck driving schools are accepting students!
• We will help you earn your CDL and transition you into your new career stress-free.
More about us!
• C.R. England’s Premier Truck Driving Schools are among the best in the industry! We train truck drivers across the nation.
• Each of our schools provides the best CDL classes that a truck driver could ask for.
• We offer travel and sleeping accommodations to students coming to the various CDL school locations.
• We offer $0 down tuition reimbursement agreement.
• Our students train and drive on our top of the line equipment.
• Average: $1,217/wk($63k/yr)
• Top 10%: $1,539/wk($80k/yr)
Fill out our truck driving job application to learn more about getting started at a trucking school location near you.
Plus ALL the Benefits
• Weekly Pay & Home Time
• Health Benefits & 401k Participation
• Paid Time Off & Bonus Incentives
• Unlimited Cash Referral Program
Benefits: Medical, HSA, Dental, Life Insurance, AD&D, PTO, 401(k), additional voluntary benefits. For additional details, including eligibility, please see the Company’s Benefit Summary and Driver Employee Policy Manual.
• For Pay Disclaimer visit: crengland.com/payinformation Show more details...
ACCEPTING STUDENTS...
• Our company-sponsored truck driving schools are accepting students!
• We will help you earn your CDL and transition you into your new career stress-free.
More about us!
• C.R. England’s Premier Truck Driving Schools are among the best in the industry! We train truck drivers across the nation.
• Each of our schools provides the best CDL classes that a truck driver could ask for.
• We offer travel and sleeping accommodations to students coming to the various CDL school locations.
• We offer $0 down tuition reimbursement agreement.
• Our students train and drive on our top of the line equipment.
• Average: $1,217/wk($63k/yr)
• Top 10%: $1,539/wk($80k/yr)
Fill out our truck driving job application to learn more about getting started at a trucking school location near you.
Plus ALL the Benefits
• Weekly Pay & Home Time
• Health Benefits & 401k Participation
• Paid Time Off & Bonus Incentives
• Unlimited Cash Referral Program
Benefits: Medical, HSA, Dental, Life Insurance, AD&D, PTO, 401(k), additional voluntary benefits. For additional details, including eligibility, please see the Company’s Benefit Summary and Driver Employee Policy Manual.
• For Pay Disclaimer visit: crengland.com/payinformation Show more details...
via Glassdoor
posted_at: 7 days agoschedule_type: Full-time
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help... our customers win.
Find out more at: www.gouspack.com
At
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help... our customers win.
Find out more at: www.gouspack.com
At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!
USPack’s Benefits for Full Time positions include:
• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
USPack’s Benefits for Part Time positions include:
• 401(K)
• Paid Sick Time
The Terminal Dispatcher position handles customer calls to ensure overall customer satisfaction is achieved. The ideal candidate will have a high level of attention to detail, the ability to effectively multi-task in a fast-paced environment, and demonstrate excellent problem-solving skills. This position serves as the primary communicator between Independent Contractors and customers of our organization. A sense of commitment to customer satisfaction and the ability to work well in a team environment is ideal for this position. Superior communication skills and a positive, friendly attitude are critical to succeed in this role.
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties:
• Answer incoming phone calls from customers and Independent Contractors and enter information into a company-specific software system. Prioritize tasks accordingly.
• Enter orders for both routed and on-demand routes, additional stops, wait for time jobs, and special-order requests from customers as required by department standards.
• Determine if orders can be performed as requested by the customer based upon multiple factors.
• Assign and dispatch delivery jobs.
• Monitor online dispatch board for potential issues of delayed service.
• Monitor current job acceptance log of Independent Contractors to ensure workload balance; route reassignments, as necessary, in case of breakdowns or service interruptions.
• Monitor status of time-sensitive deliveries/pickups to ensure timely delivery to customers.
• Answer inbound calls from Independent Contractors and assist them, as needed, to help ensure the routes can be completed according to customers’ expectations.
• Assist with Terminal Manager and other employee requests related to dispatch and route completion.
• Monitor and utilize web-based applications, tools, and reports.
• Handle customer concerns in an expeditious and professional manner; escalate unresolved issues to management, as appropriate.
• Perform day-to-day administrative tasks; i.e. email, electronic file management, etc.
• Ensure policies and procedures as defined by the company are consistently followed.
• Perform other duties as assigned.
Requirements - Knowledge, Skills & Abilities:
• Ability to establish a high level of trust and credibility in the organization.
• Must be extremely detail-oriented and able to accurately process transactions.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Ability to effectively communicate verbally and in writing at all levels of the organization.
• Proficient computer skills, including but not limited to MS Word, Excel, and database programs.
• Critical thinker with strong analytical skills.
• Ability to lift up to 25 pounds on occasion.
• Ability to work overtime as necessary.
• Bilingual (English-Spanish) preferred.
Education, Experience, Certificates, and Licenses:
• High school diploma required; Associate's Degree preferred.
• 2-3 years previous call center, customer service, records clerk, data entry, administrative, or other related office experience preferred.
• Experience with customer service principles and practices.
Shift Days: Tuesday, Thursday, Friday, Saturday
Shift Hours: 9pm - 9am
Pay Rate: $16 per hour
At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.
We are:
Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.
Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.
Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.
Driven by adaptability – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead of change. It’s about pushing for new ways and new answers and achieving things never thought possible.
Driven by responsiveness – We’re driven to react more quickly and respond smarter. For us it’s about putting intuition into action. It’s about thinking ahead. It’s about seeing first, solving better, and doing what it takes to sustain success.
Driven by respect – We’re driven by trust, transparency, and empathy. We put ourselves in others’ shoes and treat them the way we want to be treated ourselves. To us, courtesy is critical, and professionalism is paramount. Mutual respect is mutually beneficial. We see it. We believe it. We live it – every day.
If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: recruiting@gouspack.com Show more details...
Find out more at: www.gouspack.com
At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!
USPack’s Benefits for Full Time positions include:
• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
USPack’s Benefits for Part Time positions include:
• 401(K)
• Paid Sick Time
The Terminal Dispatcher position handles customer calls to ensure overall customer satisfaction is achieved. The ideal candidate will have a high level of attention to detail, the ability to effectively multi-task in a fast-paced environment, and demonstrate excellent problem-solving skills. This position serves as the primary communicator between Independent Contractors and customers of our organization. A sense of commitment to customer satisfaction and the ability to work well in a team environment is ideal for this position. Superior communication skills and a positive, friendly attitude are critical to succeed in this role.
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties:
• Answer incoming phone calls from customers and Independent Contractors and enter information into a company-specific software system. Prioritize tasks accordingly.
• Enter orders for both routed and on-demand routes, additional stops, wait for time jobs, and special-order requests from customers as required by department standards.
• Determine if orders can be performed as requested by the customer based upon multiple factors.
• Assign and dispatch delivery jobs.
• Monitor online dispatch board for potential issues of delayed service.
• Monitor current job acceptance log of Independent Contractors to ensure workload balance; route reassignments, as necessary, in case of breakdowns or service interruptions.
• Monitor status of time-sensitive deliveries/pickups to ensure timely delivery to customers.
• Answer inbound calls from Independent Contractors and assist them, as needed, to help ensure the routes can be completed according to customers’ expectations.
• Assist with Terminal Manager and other employee requests related to dispatch and route completion.
• Monitor and utilize web-based applications, tools, and reports.
• Handle customer concerns in an expeditious and professional manner; escalate unresolved issues to management, as appropriate.
• Perform day-to-day administrative tasks; i.e. email, electronic file management, etc.
• Ensure policies and procedures as defined by the company are consistently followed.
• Perform other duties as assigned.
Requirements - Knowledge, Skills & Abilities:
• Ability to establish a high level of trust and credibility in the organization.
• Must be extremely detail-oriented and able to accurately process transactions.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Ability to effectively communicate verbally and in writing at all levels of the organization.
• Proficient computer skills, including but not limited to MS Word, Excel, and database programs.
• Critical thinker with strong analytical skills.
• Ability to lift up to 25 pounds on occasion.
• Ability to work overtime as necessary.
• Bilingual (English-Spanish) preferred.
Education, Experience, Certificates, and Licenses:
• High school diploma required; Associate's Degree preferred.
• 2-3 years previous call center, customer service, records clerk, data entry, administrative, or other related office experience preferred.
• Experience with customer service principles and practices.
Shift Days: Tuesday, Thursday, Friday, Saturday
Shift Hours: 9pm - 9am
Pay Rate: $16 per hour
At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.
We are:
Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.
Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.
Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.
Driven by adaptability – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead of change. It’s about pushing for new ways and new answers and achieving things never thought possible.
Driven by responsiveness – We’re driven to react more quickly and respond smarter. For us it’s about putting intuition into action. It’s about thinking ahead. It’s about seeing first, solving better, and doing what it takes to sustain success.
Driven by respect – We’re driven by trust, transparency, and empathy. We put ourselves in others’ shoes and treat them the way we want to be treated ourselves. To us, courtesy is critical, and professionalism is paramount. Mutual respect is mutually beneficial. We see it. We believe it. We live it – every day.
If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: recruiting@gouspack.com Show more details...
via Walmart Careers
schedule_type: Full-time
• Unload trucks
• Sort products in the backroom
• Stock products on shelves...
• Ensure aisles are neat and area is clean
• Engage vendors and drivers with a positive attitude
• Greet customers and answer their questions
• For a complete list of duties and responsibilities, please see the actual job description.
#storejobs
• Unload trucks
• Sort products in the backroom
• Stock products on shelves...
• Ensure aisles are neat and area is clean
• Engage vendors and drivers with a positive attitude
• Greet customers and answer their questions
• For a complete list of duties and responsibilities, please see the actual job description.
#storejobs Show more details...
• Sort products in the backroom
• Stock products on shelves...
• Ensure aisles are neat and area is clean
• Engage vendors and drivers with a positive attitude
• Greet customers and answer their questions
• For a complete list of duties and responsibilities, please see the actual job description.
#storejobs Show more details...
via Workday
posted_at: 29 days agoschedule_type: Full-timework_from_home: 1
$1,000 SIGN-ON BONUS! Experienced Based Pay starting at $16.90 + $0.75 shift differential = $17.65/hour Schedule: Monday-Friday, 1:00PM Start time What Warehouse Operations contributes to Cardinal Health Warehouse Operations ensures an uninterrupted flow of life saving drugs through the pharmaceutical supply chain. We are responsible for performing a combination of crucial tasks necessary for the... receipt, storage, and shipment of sensitive product.
$1,000 SIGN-ON BONUS! Experienced Based Pay starting at $16.90 + $0.75 shift differential = $17.65/hour Schedule: Monday-Friday, 1:00PM Start time What Warehouse Operations contributes to Cardinal Health Warehouse Operations ensures an uninterrupted flow of life saving drugs through the pharmaceutical supply chain. We are responsible for performing a combination of crucial tasks necessary for the... receipt, storage, and shipment of sensitive product. Our efforts directly contribute to hospitals' and pharmacies’ ability to administer essential pharmaceutical products to the patients who need them the most. No matter what you do at Cardinal Health, you make a difference. Our warehouse team members make it all happen. You will receive and fulfill orders so our customers can have the products they need to take care of their patients. Your safety is our top priority. We regularly consult with medical professionals on best practices in COVID-19 prevention to protect our employees. We train our employees on these best practices and regularly clean our sites in accordance with CDC guidelines. Please note: All individuals entering our facilities are required to complete a self-health check, wear a mask and follow all posted guidelines. Qualifications We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented environment you could be a great fit for our team. All training is provided starting your first day! Ability to lift up to 50 pounds Comfort working with heights 20-30 ft regularly Prior experience with material handling equipment in a warehouse environment preferred Ability to follow direction and change priorities Good verbal and written communication skills Experience working with technologies, like computers or point of sale systems, a plus High School Diploma/GED preferred Responsibilities Follow established process to fulfill orders. This includes accurately picking products, performing quality control checks, packing products, and preparing orders for shipment. Cross-training in multiple areas of the warehouse and participating in projects as needed. Perform housekeeping and inventory control tasks and maintain a clean and safe work environment. Willingness to train and be certified to drive material handling equipment as required by job duty. Example equipment in the facility includes order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider Benefits Cardinal Health offers a wide variety of benefits and programs to support your and your family’s health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here We are a team of nearly 48,000 mission-driven partners striving each day to advance healthcare and improve lives. We are Essential to care. Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for health care facilities We are a crucial link between the clinical and operational sides of care, working with more than 4,500 sourcing and manufacturing partners to deliver end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With 50 years of experience, approximately 44,000 employees and operations in more than 30 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future. On Thursday, Jan. 7, 2021, we celebrated the day our founder, Bob Walter, had the vision to start a business that became known as Cardinal Health. One of the most important ways we celebrated was by giving back to the communities where we live and work. 2021 was a "Year of Service” for all Cardinal Health employees around the world. View Cardinal Health on YouTube
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via Salary.com
posted_at: 19 hours agoschedule_type: Full-time
Position Summary... What you'll do... Dental Hygienist – Walmart Health Walmart, the Fortune #1 Company and the nation's largest private employer, is helping people save money and live better, healthier lives. We strive to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate... healthcare professionals to help us achieve our
Position Summary... What you'll do... Dental Hygienist – Walmart Health Walmart, the Fortune #1 Company and the nation's largest private employer, is helping people save money and live better, healthier lives. We strive to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate... healthcare professionals to help us achieve our mission. You'll make an impact as you: Screen and educate patients on oral hygiene, oral health, oral disease, and available dental procedures and services; verify patient health history and document in the patient's chart. Perform clinical hygiene functions according to applicable scope-of-practice laws and regulations. Present hygiene treatment plans to patients; educate patients on oral hygiene strategies to maintain oral health. Prepare patient chart entries; order and maintain oral hygiene supplies and deliverable products for the office; and clean and prepare operatory per OSHA and CDC guidelines before patient appointments. Implement business solutions by building partnerships with key stakeholders, identifying business needs. Comply with company policies and procedures and support company standards of ethics and integrity About Walmart Health Walmart is committed to making health care more affordable and accessible for customers in the communities we serve. To expand on this commitment, we launched Walmart Health to provide affordable, transparent pricing for key health center services for local customers, regardless of insurance status. The customer is at the heart of all we do. We are focused on the needs of the patient and customer. We are partnering with several on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, dental, optical and hearing services all in one facility. #LI-JP6 Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Current state Dental Hygiene license and local anesthesia and/or nitrous oxide administration permit (as State Practice Act allows) 2 years’ experience as a Dental Hygienist or 5 years’ experience as a Dental Assistant. Current Basic Life Support cardiopulmonary resuscitation (CPR) certification required Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor’s Degree in Dental Hygiene or similar field, Knowledge and experience of oral systemic practice Primary Location... 3653 S ORLANDO DR, SANFORD, FL 32773-5611, United States of America About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of
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via JobRx.com
Job Description
Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the most significant roles in our company - delivering our purpose, modeling our values, and demonstrating genuine,
Job Description
Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the most significant roles in our company - delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy. This includes: • Patient Safety • Pharmacy Professional Practice • Regulatory Requirements • Quality Assurance • Customer Service • Personnel Management • Inventory Management • Financial Profitability • Loss Prevention • Workflow Management A key component of the Pharmacy Manager role is... keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: • Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team • Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps • Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy • Successfully implement those solutions by leading your team to achieve specified goals • Adapt to change and adjust plans to thrive in a dynamic community healthcare setting • Seek new ways to grow, collaborate with others and deliver better outcomes • Align others around purpose to gain support and commitment • Facilitate a 'team' culture that promotes caring, energy, enthusiasm and pride • Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors *The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description.
Pay Range
The typical pay range for this role is:
Minimum: 55.80
Maximum: 82.00
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
• Active Pharmacy License in the state in which you are employed • Not on the DEA Excluded Parties List • Immunization Certification through an accredited organization (i.e. APhA)* • Listed on the pharmacy state license as the 'pharmacist in charge' • Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use).
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
.
Education
Bachelor of Science in Pharmacy or Pharm. D. degree
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities Show more details...
Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the most significant roles in our company - delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy. This includes: • Patient Safety • Pharmacy Professional Practice • Regulatory Requirements • Quality Assurance • Customer Service • Personnel Management • Inventory Management • Financial Profitability • Loss Prevention • Workflow Management A key component of the Pharmacy Manager role is... keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: • Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team • Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps • Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy • Successfully implement those solutions by leading your team to achieve specified goals • Adapt to change and adjust plans to thrive in a dynamic community healthcare setting • Seek new ways to grow, collaborate with others and deliver better outcomes • Align others around purpose to gain support and commitment • Facilitate a 'team' culture that promotes caring, energy, enthusiasm and pride • Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors *The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description.
Pay Range
The typical pay range for this role is:
Minimum: 55.80
Maximum: 82.00
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
• Active Pharmacy License in the state in which you are employed • Not on the DEA Excluded Parties List • Immunization Certification through an accredited organization (i.e. APhA)* • Listed on the pharmacy state license as the 'pharmacist in charge' • Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use).
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
.
Education
Bachelor of Science in Pharmacy or Pharm. D. degree
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities Show more details...
via Careers At BMS CAT & Blackmon Mooring - BMS CAT
posted_at: 25 days agoschedule_type: Full-time
Who We Are: Blackmon Mooring / BMSCAT is a global leader in disaster restoration. From initial clean-up to complete rebuilds, Blackmon Mooring / BMSCAT is there every step of the way. We work on multi-million dollar commercial projects as well as several thousand dollar residential losses and everything in between. Founded in 1948, we have a long standing reputation as a leader in our... industry.
The Role: As a Sales Estimator for us, you will be
Who We Are: Blackmon Mooring / BMSCAT is a global leader in disaster restoration. From initial clean-up to complete rebuilds, Blackmon Mooring / BMSCAT is there every step of the way. We work on multi-million dollar commercial projects as well as several thousand dollar residential losses and everything in between. Founded in 1948, we have a long standing reputation as a leader in our... industry.
The Role: As a Sales Estimator for us, you will be responsible for estimating mitigation work relating to fire, flood and other loses occurring to residential or commercial properties. You will work in close contact with the insurance company, the adjusters and the property owner to assure the project is bid accurately and competitively. You will build long term relationships with adjusters and insurance companies to assure that job opportunities are referred to you for estimating.
The Opportunity: This position will allow you to interact with both commercial and residential property owners, insurance adjusters and TPA’s. You will have the opportunity to work on projects ranging from a few thousand dollars up to multi-million dollars! With this position, your earnings potential is only capped by your own drive and hard work!!!
The Organization: We are in growth mode with a plan to add more than 20 new facilities over the next 9 years. We are a team built on high energy, high performing individuals who work together to maintain Blackmon Mooring / BMSCAT as an industry leader. The combined leadership experience of our executive team, along with the years of hands on expertise of our Supervisors, Project Managers, Estimators, Sales, Operations, and General Managers assures our continued success.
The Rewards: As a Sales Estimator - PJC you will receive a guaranteed base plus commissions based on each project’s profitability. Your compensation will vary by location and experience level. This can be discussed during the first interview. In addition, you will be provided with a company vehicle, gas card, EZ pass or Toll Tag, lap-top, smart phone and all the tools you will need to assure success. We provide fully paid employee medical insurance, optional dental and optical, a 401 (k) plan and more.
What You Must Have: To succeed in this role you must have a minimum of two years, hands-on experience estimating both residential and commercial mitigation projects. You must have strong organizational skills and be team oriented. Xactimate software estimating is required. The ability to communicate with property owners, both residential and commercial is very important. Experience working with both time and material estimating is also helpful.
If this sounds like you, please apply TODAY Show more details...
The Role: As a Sales Estimator for us, you will be responsible for estimating mitigation work relating to fire, flood and other loses occurring to residential or commercial properties. You will work in close contact with the insurance company, the adjusters and the property owner to assure the project is bid accurately and competitively. You will build long term relationships with adjusters and insurance companies to assure that job opportunities are referred to you for estimating.
The Opportunity: This position will allow you to interact with both commercial and residential property owners, insurance adjusters and TPA’s. You will have the opportunity to work on projects ranging from a few thousand dollars up to multi-million dollars! With this position, your earnings potential is only capped by your own drive and hard work!!!
The Organization: We are in growth mode with a plan to add more than 20 new facilities over the next 9 years. We are a team built on high energy, high performing individuals who work together to maintain Blackmon Mooring / BMSCAT as an industry leader. The combined leadership experience of our executive team, along with the years of hands on expertise of our Supervisors, Project Managers, Estimators, Sales, Operations, and General Managers assures our continued success.
The Rewards: As a Sales Estimator - PJC you will receive a guaranteed base plus commissions based on each project’s profitability. Your compensation will vary by location and experience level. This can be discussed during the first interview. In addition, you will be provided with a company vehicle, gas card, EZ pass or Toll Tag, lap-top, smart phone and all the tools you will need to assure success. We provide fully paid employee medical insurance, optional dental and optical, a 401 (k) plan and more.
What You Must Have: To succeed in this role you must have a minimum of two years, hands-on experience estimating both residential and commercial mitigation projects. You must have strong organizational skills and be team oriented. Xactimate software estimating is required. The ability to communicate with property owners, both residential and commercial is very important. Experience working with both time and material estimating is also helpful.
If this sounds like you, please apply TODAY Show more details...
via Greenhouse
schedule_type: Full-time
Location & Flexibility
Our Business Development Manager will be an integral part of our team at WillowTree. To help retain our deep culture of collaboration both among ourselves and our clients, this role will maintain an in-office presence in a hybrid (Work From Near) capacity. Please indicate which of our available office location(s) you're interested in via the application form below. Learn... more about Work From Near.
Who We Are
WillowTree,
Location & Flexibility
Our Business Development Manager will be an integral part of our team at WillowTree. To help retain our deep culture of collaboration both among ourselves and our clients, this role will maintain an in-office presence in a hybrid (Work From Near) capacity. Please indicate which of our available office location(s) you're interested in via the application form below. Learn... more about Work From Near.
Who We Are
WillowTree, a TELUS International Company is an award-winning digital product consultancy driven by innovation and grounded in strategy and user-centered design. We create long-term partnerships with the world’s leading brands to build and design digital flagship products crucial to our clients’ business needs. We’re a global consultancy with a client list that includes the NBA, Marriott, Domino's, and many more. Check out how we have impacted our clients' digital products over the years.
The Opportunity
As a Business Development Manager, you will develop an in-depth understanding of buyer needs, key market trends, and the competitive landscape and help bring our services to market within target verticals. In partnership with your Commercial Team counterparts, you will ensure that all inbound and outbound sales and marketing efforts are on message and targeted at the appropriate accounts and buyer groups—and you will share the responsibility of building pipeline across a group of target accounts.
Responsibilities
• Influence the creation of a cohesive go-to-market strategy for new customer acquisition
• Conduct research of potential customers, actively connecting with prospective customers through network connects, social media, direct outreach, and other avenues as may present
• Manage pipeline and ensure the integrity of data through the accurate and timely entry of data into WillowTree systems such as Salesforce.com, Linkedin Sales Navigator, and Outreach.io.
• Help articulate and evangelize WillowTree’s point of view within a vertical by leading the ideation, development, and syndication of thought leadership content
• Utilize account intelligence and data to craft relevant and timely messaging to our key account contacts
• Be an expert on the competitive landscape and help shape positioning and messaging strategy for your vertical
• Closely collaborate with our Business Development VPs to crystallize a vertical’s ideal customer profile and build target account lists
• Apply a consultative and value-based sales approach during customer engagements to uncover customer success and new business opportunities
• Work closely with our marketing team to execute account-based marketing strategies
• Understand your customer’s digital transformation and growth marketing strategies to develop the highest impact plan for partnering with WillowTree’s key practices
Qualifications
• 5+ years of experience in sales, account management, marketing, or lead generation
• Understanding of segmentation strategies, developing buyer groups, articulating customer pain points, and crafting client-facing messaging
• Ability to manage a complex sales cycle with multiple stakeholders and decision-makers across different business lines
• Willingness to learn in an ever-changing business and technical environment
• Autonomous self-starter who thrives on a team where initiative and innovation are celebrated and rewarded
• The ability to learn complex marketing technologies and apply them to business situations
Bonus Points
• High technical aptitude and familiarity with the software development problem space
• Familiarity with Braze, Amplitude, mParticle, Branch, Adobe Experience Cloud, Salesforce, Linkedin Sales Navigator, Outreach.io or similar growth marketing tools.
• A history of working at or with marketing, advertising, or technology agencies
Why WillowTree?
We offer a place to be yourself.
Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Show more details...
Our Business Development Manager will be an integral part of our team at WillowTree. To help retain our deep culture of collaboration both among ourselves and our clients, this role will maintain an in-office presence in a hybrid (Work From Near) capacity. Please indicate which of our available office location(s) you're interested in via the application form below. Learn... more about Work From Near.
Who We Are
WillowTree, a TELUS International Company is an award-winning digital product consultancy driven by innovation and grounded in strategy and user-centered design. We create long-term partnerships with the world’s leading brands to build and design digital flagship products crucial to our clients’ business needs. We’re a global consultancy with a client list that includes the NBA, Marriott, Domino's, and many more. Check out how we have impacted our clients' digital products over the years.
The Opportunity
As a Business Development Manager, you will develop an in-depth understanding of buyer needs, key market trends, and the competitive landscape and help bring our services to market within target verticals. In partnership with your Commercial Team counterparts, you will ensure that all inbound and outbound sales and marketing efforts are on message and targeted at the appropriate accounts and buyer groups—and you will share the responsibility of building pipeline across a group of target accounts.
Responsibilities
• Influence the creation of a cohesive go-to-market strategy for new customer acquisition
• Conduct research of potential customers, actively connecting with prospective customers through network connects, social media, direct outreach, and other avenues as may present
• Manage pipeline and ensure the integrity of data through the accurate and timely entry of data into WillowTree systems such as Salesforce.com, Linkedin Sales Navigator, and Outreach.io.
• Help articulate and evangelize WillowTree’s point of view within a vertical by leading the ideation, development, and syndication of thought leadership content
• Utilize account intelligence and data to craft relevant and timely messaging to our key account contacts
• Be an expert on the competitive landscape and help shape positioning and messaging strategy for your vertical
• Closely collaborate with our Business Development VPs to crystallize a vertical’s ideal customer profile and build target account lists
• Apply a consultative and value-based sales approach during customer engagements to uncover customer success and new business opportunities
• Work closely with our marketing team to execute account-based marketing strategies
• Understand your customer’s digital transformation and growth marketing strategies to develop the highest impact plan for partnering with WillowTree’s key practices
Qualifications
• 5+ years of experience in sales, account management, marketing, or lead generation
• Understanding of segmentation strategies, developing buyer groups, articulating customer pain points, and crafting client-facing messaging
• Ability to manage a complex sales cycle with multiple stakeholders and decision-makers across different business lines
• Willingness to learn in an ever-changing business and technical environment
• Autonomous self-starter who thrives on a team where initiative and innovation are celebrated and rewarded
• The ability to learn complex marketing technologies and apply them to business situations
Bonus Points
• High technical aptitude and familiarity with the software development problem space
• Familiarity with Braze, Amplitude, mParticle, Branch, Adobe Experience Cloud, Salesforce, Linkedin Sales Navigator, Outreach.io or similar growth marketing tools.
• A history of working at or with marketing, advertising, or technology agencies
Why WillowTree?
We offer a place to be yourself.
Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Show more details...
via Kohl's Careers
posted_at: 6 days agoschedule_type: Part-time
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role...
In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role...
In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently to drive sales.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
• Courteous and responsive to requests and questions
• Answer questions quickly and accurately
Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
• Promote our loyalty programs by educating customers
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
About the Role...
In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently to drive sales.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
• Courteous and responsive to requests and questions
• Answer questions quickly and accurately
Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
• Promote our loyalty programs by educating customers
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
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