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posted_at: 16 hours agoschedule_type: Full-time
TD Description
Our Values...
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your
TD Description
Our Values...
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Job Description
The Retail Banker I is a Customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.
Job Requirements
• Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience
• Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk
• Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
• Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
• Evaluates issues, errors and problems based on practices and existing precedents or procedures
• Explains detailed and/or complicated information within the team
• Builds working relationships with customers and related teams
• Requires full proficiency gained through job related training to perform a range of activities
• Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
• Engages in conversations with customers about loan products, facilitates the application intake
• Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Qualifications
• HS Diploma or GED
• 1+ years related experience required
• Teller experience (Preferred)
• Cross trained to take customer transactions
• Superior Customer Service skills
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and effective problem solving
• Proficient in Microsoft Office
• Notary License (Preferred)
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you Show more details...
Our Values...
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Job Description
The Retail Banker I is a Customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.
Job Requirements
• Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience
• Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk
• Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs
• Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
• Evaluates issues, errors and problems based on practices and existing precedents or procedures
• Explains detailed and/or complicated information within the team
• Builds working relationships with customers and related teams
• Requires full proficiency gained through job related training to perform a range of activities
• Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise
• Engages in conversations with customers about loan products, facilitates the application intake
• Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Qualifications
• HS Diploma or GED
• 1+ years related experience required
• Teller experience (Preferred)
• Cross trained to take customer transactions
• Superior Customer Service skills
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and effective problem solving
• Proficient in Microsoft Office
• Notary License (Preferred)
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you Show more details...
via GovernmentJobs.com
posted_at: 2 days agoschedule_type: Full-timesalary: 70,223.51–92,695.18 a year
Human Resources Assistant
Come help our Class and Compensation unit process and execute all types of essential employee services. Your work will directly impact both new and existing employees throughout VTA...
About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara
Human Resources Assistant
Come help our Class and Compensation unit process and execute all types of essential employee services. Your work will directly impact both new and existing employees throughout VTA...
About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused, innovative, and environmentally responsible transportation options promoting the region's vitality. VTA provides bus, light rail, and paratransit services and participates as a funding partner in regional rail services, including Caltrain, Capital Corridor, and the Altamont Corridor Express.
To learn more, go to: vta.org
We are HR
Our vision is to value people, build trust, foster empathy, embrace modern processes and technology promote transparency, and prioritize wellbeing. Through these guiding principles, we aim to create an inspiring and inclusive workplace where every individual can thrive and reach their full potential.
Working together toward ONE goal.
Our Community
Santa Clara County, sometimes referred to as “Silicon Valley”, is unique for its innovation, natural attractions, and social diversity. With numerous amenities and perfect weather, it has long been considered one of the best places in the United States to live and work. calendar of festivals and celebrations supports the community spirit. Nearby open space provides easy access to mountain parks, trails, lakes, streams, and beautiful coastal beaches. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media, including Business Week and Money magazines.
The county’s population of 1.9 million is the largest in Northern California and is rich in ethnic culture and diversity. Enjoy access and the option to explore our closely neighboring counties of San Francisco and Alameda.
The Ideal Candidate
We are looking for an individual with exceptional attention to detail, ability to learn new software programs, and who can remain flexible with the needs of our ever improving processes.
Definition
Under supervision, the Human Resources Assistant performs a wide variety of clerical and technical duties associated with various human resources functions.
Distinguishing Characteristics
Positions in this classification are distinguished from other clerical support positions in that Human Resources Assistants apply extensive knowledge of human resources policies and procedures under limited supervision. Human Resources Assistants are further distinguished from other clerical support positions in that they may be assigned to provide support for grievance resolution or collective bargaining activities such as collecting and compiling wage and benefit data/material to be presented at the bargaining table.
Classification Bargaining Unit: Non-Represented
IMPORTANT: This application will close no earlier than 1/4/24 @ 4:00pm, but may close at anytime after. BE AWARE THAT THIS RECRUITMENT WILL CLOSE ONCE A CERTAIN NUMBER OF APPLICATIONS HAVE BEEN RECIEVED.Typical Tasks
Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment.
• Performs electronic data processing of human resources transactions including data verification and adherence to strict deadlines;
• Maintains confidential paper and electronic files;
• Schedules pre-employment physical examinations and drug screening;
• Schedules fingerprinting for new employees, records results, and requests additional information as needed;
• Participates in the Department of Motor Vehicle (DMV) Pull Notice Program; reviews DMV records and refers violators to Transit Operations;
• Conducts new employee orientation including explaining insurance benefits and eligibility rules, pay practices, sick and vacation accruals, retirement plans, and employment forms and procedures;
• Completes benefits and employment verifications;
• Explains retirement benefits and withdrawal options;
• Acts as a resource for employees and managers regarding policy and procedure questions and assists in resolving human resources related problems;
• Researches and answers inquiries from the public, applicants, and employees on issues concerning their applications, examinations, records, and benefits;
• Researches information regarding promotional examination eligibility, payroll problems, benefit issues, grievances, collective bargaining agreements, and contract negotiations;
• Attends committee meetings and takes minutes;
• Retrieves data to assist in preparation for grievance and disciplinary hearings;
• Assists employees and others in preparing a wide variety of human resources forms;
• Performs or verifies salary calculations for transfers, promotions, retirements, change of class, etc.;
• Prepares and distributes Job Opportunity announcements, updates job summary listings, and updates the job information hotline;
• Prepares a variety of reports and statistics for internal and external use;
• Establishes and maintains recruitment files, screens routine applications, prepares related correspondence, enters examination information into computer, sets up examination materials, proctors examinations, scores examinations, and notifies applicants of results;
• Establishes, maintains, and certifies eligible lists;
• Reviews human resources forms and documents for completeness;
• Administers participation in the Consolidated Omnibus Budget Reconciliation Act (COBRA) and verifies and monitors benefit eligibility and changes in benefit coverage;
• Reviews invoices from insurance carriers, prepares reconciliation statements and payment vouchers, and tracks provider payments;
• Bills employees/individuals who pay their own insurance premiums;
• Coordinates benefit activities and information between benefit carriers and affected individuals;
• Operates a personal computer with common software applications (i.e., word processing, spreadsheet and database); learns specialty software of the work unit;
• May represent VTA at recruitment fairs and community events;
• Performs related duties as required.
Employment Standards
Sufficient training, education, and experience which demonstrates possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training, education, and experience equivalent to graduation from high school and two years of recent experience in clerical or technical human resources work involving maintenance of detailed human resources records, explaining policies and procedures, and heavy public contact.
College education (or equivalent course work) in human resources, public administration, or a related field may be substituted for the required experience.Knowledge of:
• Human resources rules, practices, policies, and procedures;
• Automated data processing systems as they relate to human resources functions;
• Office practices and procedures, including maintenance of records;
• Customer service skills;
• Basic mathematics.
Ability to:
• Interpret and explain human resources policies and procedures, contractual agreements, and benefits to employees and others, and effectively apply them;
• Input and audit human resources transactions accurately;
• Perform clerical and technical work requiring independent judgment and accuracy with defined deadlines;
• Accurately gather data required to successfully complete transactions for all phases of employment;
• Prepare and maintain confidential, technical, and statistical records;
• Organize work, set priorities, and follow up on assignments with a minimum of supervision;
• Operate a personal computer with common software applications (i.e., word processing, spreadsheet, and database); learn specialty software of the work unit;
• Work cooperatively and flexibly in a team situation;
• Prepare a variety of correspondence and reports;
• Perform complex and detailed technical work, including mathematical calculations, with considerable independence;
• Understand and ensure compliance with laws, rules, regulations, and legislation;
• Communicate clearly and effectively, both orally and in writing;
• Make timely and accurate payment of expenses;
• Establish and maintain cooperative working relationships with those contacted in the course of work.
What’s in it for You?
Work/Life Balance: 40-hour work weeks, and a option of a flexible/hybrid remote schedule.
Health: VTA participates in a CalPERS-sponsored medical plan with VTA contribution to employee and dependent premium health insurance premiums. Employees pay a monthly contribution of any amount in excess of the Kaiser Bay Area Family rate.
Flex Spending Account: $300 employer-funded Health FSA for eligible employees
Vision: VSP full premium for employees and eligible dependents
Dental: Delta Dental full premium for employees and eligible dependents
Mental Health Days: 3 days: May 1, 2023 - June 30, 2024
Leave: 17 days of vacation (accrued), 80 Hours of sick time (accrued), 12 paid holidays per year, and 1 floating holiday per year.
Retirement:
- Participation in CalPERS
• Classic Members: 2%@55
• PEPRA Members: 2%@62
- 457 Deferred Compensation Plan (voluntary)
• 457 pre-tax
• 457 Roth
• Self-directed brokerage account option for qualifying employees
- Retiree medical coverage for eligible employees with VTA contributions to the retiree’s medical premium
Additional perks:
- All active full-time employees and their eligible dependents are eligible for transit passes for use over VTA lines, including VTA Paratransit services.
- Employee Assistance Program (EAP) is available to each employee, eligible dependent, and household member, 24 hours a day, seven days a week.
- Tuition Reimbursement
- Professional Development Fund
- Wellness Programs
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward
General Instructions
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.
To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is “continuous,” apply immediately; the position may close without notice.
You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Americans with Disabilities Act Accommodations
The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, please click here.
Application Processing Information
All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.
All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.
Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.
If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.
Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc Show more details...
Come help our Class and Compensation unit process and execute all types of essential employee services. Your work will directly impact both new and existing employees throughout VTA...
About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused, innovative, and environmentally responsible transportation options promoting the region's vitality. VTA provides bus, light rail, and paratransit services and participates as a funding partner in regional rail services, including Caltrain, Capital Corridor, and the Altamont Corridor Express.
To learn more, go to: vta.org
We are HR
Our vision is to value people, build trust, foster empathy, embrace modern processes and technology promote transparency, and prioritize wellbeing. Through these guiding principles, we aim to create an inspiring and inclusive workplace where every individual can thrive and reach their full potential.
Working together toward ONE goal.
Our Community
Santa Clara County, sometimes referred to as “Silicon Valley”, is unique for its innovation, natural attractions, and social diversity. With numerous amenities and perfect weather, it has long been considered one of the best places in the United States to live and work. calendar of festivals and celebrations supports the community spirit. Nearby open space provides easy access to mountain parks, trails, lakes, streams, and beautiful coastal beaches. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media, including Business Week and Money magazines.
The county’s population of 1.9 million is the largest in Northern California and is rich in ethnic culture and diversity. Enjoy access and the option to explore our closely neighboring counties of San Francisco and Alameda.
The Ideal Candidate
We are looking for an individual with exceptional attention to detail, ability to learn new software programs, and who can remain flexible with the needs of our ever improving processes.
Definition
Under supervision, the Human Resources Assistant performs a wide variety of clerical and technical duties associated with various human resources functions.
Distinguishing Characteristics
Positions in this classification are distinguished from other clerical support positions in that Human Resources Assistants apply extensive knowledge of human resources policies and procedures under limited supervision. Human Resources Assistants are further distinguished from other clerical support positions in that they may be assigned to provide support for grievance resolution or collective bargaining activities such as collecting and compiling wage and benefit data/material to be presented at the bargaining table.
Classification Bargaining Unit: Non-Represented
IMPORTANT: This application will close no earlier than 1/4/24 @ 4:00pm, but may close at anytime after. BE AWARE THAT THIS RECRUITMENT WILL CLOSE ONCE A CERTAIN NUMBER OF APPLICATIONS HAVE BEEN RECIEVED.Typical Tasks
Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment.
• Performs electronic data processing of human resources transactions including data verification and adherence to strict deadlines;
• Maintains confidential paper and electronic files;
• Schedules pre-employment physical examinations and drug screening;
• Schedules fingerprinting for new employees, records results, and requests additional information as needed;
• Participates in the Department of Motor Vehicle (DMV) Pull Notice Program; reviews DMV records and refers violators to Transit Operations;
• Conducts new employee orientation including explaining insurance benefits and eligibility rules, pay practices, sick and vacation accruals, retirement plans, and employment forms and procedures;
• Completes benefits and employment verifications;
• Explains retirement benefits and withdrawal options;
• Acts as a resource for employees and managers regarding policy and procedure questions and assists in resolving human resources related problems;
• Researches and answers inquiries from the public, applicants, and employees on issues concerning their applications, examinations, records, and benefits;
• Researches information regarding promotional examination eligibility, payroll problems, benefit issues, grievances, collective bargaining agreements, and contract negotiations;
• Attends committee meetings and takes minutes;
• Retrieves data to assist in preparation for grievance and disciplinary hearings;
• Assists employees and others in preparing a wide variety of human resources forms;
• Performs or verifies salary calculations for transfers, promotions, retirements, change of class, etc.;
• Prepares and distributes Job Opportunity announcements, updates job summary listings, and updates the job information hotline;
• Prepares a variety of reports and statistics for internal and external use;
• Establishes and maintains recruitment files, screens routine applications, prepares related correspondence, enters examination information into computer, sets up examination materials, proctors examinations, scores examinations, and notifies applicants of results;
• Establishes, maintains, and certifies eligible lists;
• Reviews human resources forms and documents for completeness;
• Administers participation in the Consolidated Omnibus Budget Reconciliation Act (COBRA) and verifies and monitors benefit eligibility and changes in benefit coverage;
• Reviews invoices from insurance carriers, prepares reconciliation statements and payment vouchers, and tracks provider payments;
• Bills employees/individuals who pay their own insurance premiums;
• Coordinates benefit activities and information between benefit carriers and affected individuals;
• Operates a personal computer with common software applications (i.e., word processing, spreadsheet and database); learns specialty software of the work unit;
• May represent VTA at recruitment fairs and community events;
• Performs related duties as required.
Employment Standards
Sufficient training, education, and experience which demonstrates possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training, education, and experience equivalent to graduation from high school and two years of recent experience in clerical or technical human resources work involving maintenance of detailed human resources records, explaining policies and procedures, and heavy public contact.
College education (or equivalent course work) in human resources, public administration, or a related field may be substituted for the required experience.Knowledge of:
• Human resources rules, practices, policies, and procedures;
• Automated data processing systems as they relate to human resources functions;
• Office practices and procedures, including maintenance of records;
• Customer service skills;
• Basic mathematics.
Ability to:
• Interpret and explain human resources policies and procedures, contractual agreements, and benefits to employees and others, and effectively apply them;
• Input and audit human resources transactions accurately;
• Perform clerical and technical work requiring independent judgment and accuracy with defined deadlines;
• Accurately gather data required to successfully complete transactions for all phases of employment;
• Prepare and maintain confidential, technical, and statistical records;
• Organize work, set priorities, and follow up on assignments with a minimum of supervision;
• Operate a personal computer with common software applications (i.e., word processing, spreadsheet, and database); learn specialty software of the work unit;
• Work cooperatively and flexibly in a team situation;
• Prepare a variety of correspondence and reports;
• Perform complex and detailed technical work, including mathematical calculations, with considerable independence;
• Understand and ensure compliance with laws, rules, regulations, and legislation;
• Communicate clearly and effectively, both orally and in writing;
• Make timely and accurate payment of expenses;
• Establish and maintain cooperative working relationships with those contacted in the course of work.
What’s in it for You?
Work/Life Balance: 40-hour work weeks, and a option of a flexible/hybrid remote schedule.
Health: VTA participates in a CalPERS-sponsored medical plan with VTA contribution to employee and dependent premium health insurance premiums. Employees pay a monthly contribution of any amount in excess of the Kaiser Bay Area Family rate.
Flex Spending Account: $300 employer-funded Health FSA for eligible employees
Vision: VSP full premium for employees and eligible dependents
Dental: Delta Dental full premium for employees and eligible dependents
Mental Health Days: 3 days: May 1, 2023 - June 30, 2024
Leave: 17 days of vacation (accrued), 80 Hours of sick time (accrued), 12 paid holidays per year, and 1 floating holiday per year.
Retirement:
- Participation in CalPERS
• Classic Members: 2%@55
• PEPRA Members: 2%@62
- 457 Deferred Compensation Plan (voluntary)
• 457 pre-tax
• 457 Roth
• Self-directed brokerage account option for qualifying employees
- Retiree medical coverage for eligible employees with VTA contributions to the retiree’s medical premium
Additional perks:
- All active full-time employees and their eligible dependents are eligible for transit passes for use over VTA lines, including VTA Paratransit services.
- Employee Assistance Program (EAP) is available to each employee, eligible dependent, and household member, 24 hours a day, seven days a week.
- Tuition Reimbursement
- Professional Development Fund
- Wellness Programs
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward
General Instructions
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.
To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is “continuous,” apply immediately; the position may close without notice.
You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Americans with Disabilities Act Accommodations
The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, please click here.
Application Processing Information
All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.
All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.
Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.
If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.
Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc Show more details...
via SaluteMyJob
posted_at: 3 days agoschedule_type: Full-time
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong...
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong...
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining H&R Block as a seasonal Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
• High school diploma or equivalent
• Sales/marketing experiencePerks of the job...
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
• Medical coverage and well-being programs including mental health support and coaching
• 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!
• Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more!
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
What you'll bring to the team...
• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned
Your Expertise:
• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office
Sponsored Job
#34642 Show more details...
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong...
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining H&R Block as a seasonal Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
• High school diploma or equivalent
• Sales/marketing experiencePerks of the job...
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
• Medical coverage and well-being programs including mental health support and coaching
• 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!
• Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more!
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
What you'll bring to the team...
• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned
Your Expertise:
• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office
Sponsored Job
#34642 Show more details...
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