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via Indeed
posted_at: 6 days agoschedule_type: Full-time
WORTH & CO. has an immediate opening for a Retail Support Specialist. The ideal candidate is responsible for managing inbound phone calls and answering customer questions/concerns.
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING...
• Generous Paid Time Off (PTO)
• Opportunity for advancement
• Medical, Dental, Vision, & Retirement Benefits
• Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
• Answering all store inbound
WORTH & CO. has an immediate opening for a Retail Support Specialist. The ideal candidate is responsible for managing inbound phone calls and answering customer questions/concerns.
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING...
• Generous Paid Time Off (PTO)
• Opportunity for advancement
• Medical, Dental, Vision, & Retirement Benefits
• Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
• Answering all store inbound calls.
• Answer the call and take full ownership of the guest inquiries
• Verify and track special orders through vendor website and sends to Supply Chain
• Responsible for assisting in solving any guest issues after the sell, to include ordering parts, warranties, and repairs.
• Ensuring emails and phone calls from business partners and guests are resolved and responded to same day
• Quickly and efficiently navigate between multiple systems to research customer inquiries
• Handling multiple tasks and prioritizing them to meet critical deadlines
• Adhering to the work schedule provided, while maintaining consistent and reliable attendance
• Positively and respectfully communicating with guests and internal departments
• Other duties as assigned, essential or otherwise
KNOWLEDGE/SKILLS/ABILITIES:
• High School Diploma or GED equivalent.
• Some college or equivalent work experience is desired.
• Microsoft Office experience.
• Strong computer skills.
• Must be a subject matter expert on the company’s computer programs.
• 1-2 years of customer service experience (preferred but not required).
• Ability to multitask without sacrificing quality of work.
• Excellent interpersonal communication skills, including verbal and typed, with proper grammar.
PHYSICAL REQUIREMENTS:
• Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to read reports, view computer screen, etc.
• Must be able to hear and understand speech to interact with others.
• Must be able to speak so that others will be able to understand.
• Must be able to perform repetitive tasks with both hands to include keyboarding, handwriting, office/POS equipment and handheld equipment operation.
• Will remain in a seated position for extended periods of time.
• Will remain on one’s feet in an upright position and move about on foot.
• Will bend, squat, stoop, kneel, crouch and reach at or above shoulder level.
• Will lift and carry objects up to 25 lbs
• Will work predominately in an open retail/office/warehouse environment; occasional work at new retail locations under construction. Potential exposure to oil, latex, and spray paint, household chemicals, biological odors and household dusts; moderate office noise.
Worth & Co. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Weekly day range:
• Monday to Friday
• Weekend availability
Experience:
• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Subject matter expert: 1 year (Preferred)
Work Location: In person Show more details...
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING...
• Generous Paid Time Off (PTO)
• Opportunity for advancement
• Medical, Dental, Vision, & Retirement Benefits
• Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
• Answering all store inbound calls.
• Answer the call and take full ownership of the guest inquiries
• Verify and track special orders through vendor website and sends to Supply Chain
• Responsible for assisting in solving any guest issues after the sell, to include ordering parts, warranties, and repairs.
• Ensuring emails and phone calls from business partners and guests are resolved and responded to same day
• Quickly and efficiently navigate between multiple systems to research customer inquiries
• Handling multiple tasks and prioritizing them to meet critical deadlines
• Adhering to the work schedule provided, while maintaining consistent and reliable attendance
• Positively and respectfully communicating with guests and internal departments
• Other duties as assigned, essential or otherwise
KNOWLEDGE/SKILLS/ABILITIES:
• High School Diploma or GED equivalent.
• Some college or equivalent work experience is desired.
• Microsoft Office experience.
• Strong computer skills.
• Must be a subject matter expert on the company’s computer programs.
• 1-2 years of customer service experience (preferred but not required).
• Ability to multitask without sacrificing quality of work.
• Excellent interpersonal communication skills, including verbal and typed, with proper grammar.
PHYSICAL REQUIREMENTS:
• Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to read reports, view computer screen, etc.
• Must be able to hear and understand speech to interact with others.
• Must be able to speak so that others will be able to understand.
• Must be able to perform repetitive tasks with both hands to include keyboarding, handwriting, office/POS equipment and handheld equipment operation.
• Will remain in a seated position for extended periods of time.
• Will remain on one’s feet in an upright position and move about on foot.
• Will bend, squat, stoop, kneel, crouch and reach at or above shoulder level.
• Will lift and carry objects up to 25 lbs
• Will work predominately in an open retail/office/warehouse environment; occasional work at new retail locations under construction. Potential exposure to oil, latex, and spray paint, household chemicals, biological odors and household dusts; moderate office noise.
Worth & Co. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Weekly day range:
• Monday to Friday
• Weekend availability
Experience:
• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Subject matter expert: 1 year (Preferred)
Work Location: In person Show more details...
via Monster
posted_at: 1 day agoschedule_type: Full-time
Position Type: RegularYour Opportunity
Schwab's core belief is simple, place the client's needs first in all things. Many companies say that, but we work to keep clients at the heart of everything we do by offering a more modern way to build and manage wealth...
We are champions of investors and are looking for other advocates to join our team as High Net Worth Services Specialists working with our elite brokerage clients. We are seeking professionals
Position Type: RegularYour Opportunity
Schwab's core belief is simple, place the client's needs first in all things. Many companies say that, but we work to keep clients at the heart of everything we do by offering a more modern way to build and manage wealth...
We are champions of investors and are looking for other advocates to join our team as High Net Worth Services Specialists working with our elite brokerage clients. We are seeking professionals who enjoy a challenge; those who care about assisting others as they trade in the financial markets. Individuals who are eager to help others while also gaining vast skills and knowledge in the financial markets. People who want to help others and who want to grow their career with a top financial services firm and year-over-year top employer. If this sounds appealing, you’ve come to the right place. Our team consists of a diverse workforce, in all stages of their careers, people looking for a career change or are re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals to learn from and share standard methodologies with, this may be the job for you.
Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office or remote.
• Most Schwabbies have the opportunity to work in the office and/or at home based on their preference*
• Employees mayhave the flexibility for a hybrid schedule, where they divide their time between working remotely or in the office.
• Employees and managers can discuss additional flexibility options based on their role, business needs, and individual circumstances.
• Subject to change. Schwab is continually evaluating its approach to ensuring the safety and well-being of our employees
What you are good at
Providing our clients with outstanding experiences is the priority at Schwab. Our goal is to enhance client dedication with every interaction, bringing your personality to your calls to build memorable experiences. With a multiple focus on encouraging client loyalty and employee engagement and development, we support clients and employees in reaching their goals. Schwab provides extensive training and internal support that allows employees to succeed in all aspects of their careers.
High Net Worth Services Specialists act as an ambassador of Schwab to educate, guide and assist clients. A career in Client Service and Support begins with a substantial client-focused mentality and a strong desire to help clients meet their financial goals.
Schwab takes an innovative investing approach. We build trust and inspire confidence through exceptional service, one connection at a time. Our dedicated specialists provide market insight and one-on-one assistance to help our clients with our unbiased approach to navigating the markets.
Additionally, we provide online research and commentary on current market conditions and investing fundamentals. Whether clients are self-directed or looking to partner with Schwab to manage their portfolios, we are here to help them find the right products to meet their needs and investing goals. We help clients at all stages of investing take charge of their futures and Own Their Tomorrow.
Through your client conversations, you will:
• Educate clients - engage clients in discussions focused on educating and providing guidance related to their investing needs.
• Be a client advocate - Care enough to ask the difficult questions knowing that just one question, the right question, can change a client’s future.
• Uncover solutions based options for clients - client needs can range from actual trade execution to more complex research and portfolio reviews. Execute transactions and provide next steps for obtaining guidance based on the client's objectives, time horizon, and risk tolerance.
• Be consultative- Ask the right questions to provide options when appropriate that align with client goals. We also partner with the client’s Financial Consultant for identified business development opportunities.
• Build strong client and internal relationships - Collaborate in a team-based environment with a diverse group of professionals focused on meeting the clients' needs and Charles Schwab & Co.
• Grow through a defined model of success - Participate in our merit-based performance culture where employees feel empowered to own their careers, focusing on addressing clients' needs, personalizing each interaction, and valuing clients and their time.
What you have
• Series 7 and 63 licensure required
• Preferably 1-2 years of experience in Client Service, Financial Services and/or Brokerage Services, preferably trading, interacting with clients in a proactive and consultative manner. Passion for trading and market knowledge; ability to proactively discuss trading topics and appropriate solutions with clients.
• Excellent analytical skills with the ability to effectively mitigate risk and adhere to trading accuracy while adhering to policies, procedures, and guidelines
• Ability to ask appropriate, probing questions to clearly understand the client’s needs. Using good judgment when responding and selecting language and examples tailored to the specific experience level of the client.
• Collaborative and relationship-focused work style with demonstrated success in a team environment.
• Practical time management & communication skills, positive demeanor, enthusiasm, professionalism, a strong work ethic with a high integrity level.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
Your actual pay will be based on your skills and experience-- talk with your recruiter to learn more.
About the Company:
Charles Schwab
Schwab has earned high praise in 2016 for its heritage of innovation, contemporary wealth management capabilities, and workplace culture.
Selected as one of the FORTUNE Top 50 “World’s Most Admired Companies®”, Schwab ranked #1 for Innovation and Social Responsibility in Key Attributes of Reputation and #2 in the Securities and Asset Management category.
Schwab received a fifth consecutive win of the Gallup® Great Workplace Award, placing Schwab among the top 35 companies recognized for having the most engaged workforces in the world.
Schwab’s commitment to challenging the industry status quo, delivering excellent client service supported by strong corporate governance practices, is due to our strong leadership team and Board of Directors.
Company Size:
50 to 99 employees
Industry:
Banking
Founded:
1976
Website:
https://www.aboutschwab.com Show more details...
Schwab's core belief is simple, place the client's needs first in all things. Many companies say that, but we work to keep clients at the heart of everything we do by offering a more modern way to build and manage wealth...
We are champions of investors and are looking for other advocates to join our team as High Net Worth Services Specialists working with our elite brokerage clients. We are seeking professionals who enjoy a challenge; those who care about assisting others as they trade in the financial markets. Individuals who are eager to help others while also gaining vast skills and knowledge in the financial markets. People who want to help others and who want to grow their career with a top financial services firm and year-over-year top employer. If this sounds appealing, you’ve come to the right place. Our team consists of a diverse workforce, in all stages of their careers, people looking for a career change or are re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals to learn from and share standard methodologies with, this may be the job for you.
Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office or remote.
• Most Schwabbies have the opportunity to work in the office and/or at home based on their preference*
• Employees mayhave the flexibility for a hybrid schedule, where they divide their time between working remotely or in the office.
• Employees and managers can discuss additional flexibility options based on their role, business needs, and individual circumstances.
• Subject to change. Schwab is continually evaluating its approach to ensuring the safety and well-being of our employees
What you are good at
Providing our clients with outstanding experiences is the priority at Schwab. Our goal is to enhance client dedication with every interaction, bringing your personality to your calls to build memorable experiences. With a multiple focus on encouraging client loyalty and employee engagement and development, we support clients and employees in reaching their goals. Schwab provides extensive training and internal support that allows employees to succeed in all aspects of their careers.
High Net Worth Services Specialists act as an ambassador of Schwab to educate, guide and assist clients. A career in Client Service and Support begins with a substantial client-focused mentality and a strong desire to help clients meet their financial goals.
Schwab takes an innovative investing approach. We build trust and inspire confidence through exceptional service, one connection at a time. Our dedicated specialists provide market insight and one-on-one assistance to help our clients with our unbiased approach to navigating the markets.
Additionally, we provide online research and commentary on current market conditions and investing fundamentals. Whether clients are self-directed or looking to partner with Schwab to manage their portfolios, we are here to help them find the right products to meet their needs and investing goals. We help clients at all stages of investing take charge of their futures and Own Their Tomorrow.
Through your client conversations, you will:
• Educate clients - engage clients in discussions focused on educating and providing guidance related to their investing needs.
• Be a client advocate - Care enough to ask the difficult questions knowing that just one question, the right question, can change a client’s future.
• Uncover solutions based options for clients - client needs can range from actual trade execution to more complex research and portfolio reviews. Execute transactions and provide next steps for obtaining guidance based on the client's objectives, time horizon, and risk tolerance.
• Be consultative- Ask the right questions to provide options when appropriate that align with client goals. We also partner with the client’s Financial Consultant for identified business development opportunities.
• Build strong client and internal relationships - Collaborate in a team-based environment with a diverse group of professionals focused on meeting the clients' needs and Charles Schwab & Co.
• Grow through a defined model of success - Participate in our merit-based performance culture where employees feel empowered to own their careers, focusing on addressing clients' needs, personalizing each interaction, and valuing clients and their time.
What you have
• Series 7 and 63 licensure required
• Preferably 1-2 years of experience in Client Service, Financial Services and/or Brokerage Services, preferably trading, interacting with clients in a proactive and consultative manner. Passion for trading and market knowledge; ability to proactively discuss trading topics and appropriate solutions with clients.
• Excellent analytical skills with the ability to effectively mitigate risk and adhere to trading accuracy while adhering to policies, procedures, and guidelines
• Ability to ask appropriate, probing questions to clearly understand the client’s needs. Using good judgment when responding and selecting language and examples tailored to the specific experience level of the client.
• Collaborative and relationship-focused work style with demonstrated success in a team environment.
• Practical time management & communication skills, positive demeanor, enthusiasm, professionalism, a strong work ethic with a high integrity level.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
Your actual pay will be based on your skills and experience-- talk with your recruiter to learn more.
About the Company:
Charles Schwab
Schwab has earned high praise in 2016 for its heritage of innovation, contemporary wealth management capabilities, and workplace culture.
Selected as one of the FORTUNE Top 50 “World’s Most Admired Companies®”, Schwab ranked #1 for Innovation and Social Responsibility in Key Attributes of Reputation and #2 in the Securities and Asset Management category.
Schwab received a fifth consecutive win of the Gallup® Great Workplace Award, placing Schwab among the top 35 companies recognized for having the most engaged workforces in the world.
Schwab’s commitment to challenging the industry status quo, delivering excellent client service supported by strong corporate governance practices, is due to our strong leadership team and Board of Directors.
Company Size:
50 to 99 employees
Industry:
Banking
Founded:
1976
Website:
https://www.aboutschwab.com Show more details...
via Indeed
posted_at: 6 days agoschedule_type: Full-time
The minimum a Pawnbroker can do is of $12.50 or a Max of $14.00. Our pay range is based off each individual and their experience, in addition to our starting pay, when you complete your new hire training you will receive a $0.50/hour increase.
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow... When you bring us your passion for service excellence,
The minimum a Pawnbroker can do is of $12.50 or a Max of $14.00. Our pay range is based off each individual and their experience, in addition to our starting pay, when you complete your new hire training you will receive a $0.50/hour increase.
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow... When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Retail Customer Service Representatives (Pawn Broker) and we would love to have you join our team.
EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
• Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
• Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
• Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
• Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Comprehensive Health Insurance Package
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
Heres what you can expect as a Retail Customer Service Representative (Pawn Broker):
This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set EZCORP apart from the competition. Other Customer Service duties include, but are not limited to:
• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store procedures
Requirements for the Customer Service Representative (Pawnbroker)role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
• High school diploma or GED
• Minimum 1 year of customer service experience, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus
• No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan
Brand: Value Pawn and Jewelry
Address: 3234 Lantana Road Lake Worth, FL - 33461
Property Description: B1224 Lake Worth 3234 Lantana Road
Property Number: B1224 Show more details...
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow... When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Retail Customer Service Representatives (Pawn Broker) and we would love to have you join our team.
EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
• Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
• Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
• Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
• Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Comprehensive Health Insurance Package
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
Heres what you can expect as a Retail Customer Service Representative (Pawn Broker):
This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set EZCORP apart from the competition. Other Customer Service duties include, but are not limited to:
• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store procedures
Requirements for the Customer Service Representative (Pawnbroker)role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
• High school diploma or GED
• Minimum 1 year of customer service experience, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus
• No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan
Brand: Value Pawn and Jewelry
Address: 3234 Lantana Road Lake Worth, FL - 33461
Property Description: B1224 Lake Worth 3234 Lantana Road
Property Number: B1224 Show more details...
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