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Most recent job postings at Zoom Video Communications
via Zoom Careers
schedule_type: Full-time
About This Role
Zoom is looking for Enterprise Account Executives to sell our Zoom One Platform. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. Our Enterprise business team focuses on working with growing... organizations with 10,000+ employees.
Territory is TX,
About This Role
Zoom is looking for Enterprise Account Executives to sell our Zoom One Platform. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. Our Enterprise business team focuses on working with growing... organizations with 10,000+ employees.
Territory is TX, NM, LA, OK, AR and TN.
RESPONSIBILITIES:
• Meet or exceed sales objectives at the Enterprise level
• Effectively qualify leads and perform needs assessment, engaging technical resources as required
• Create client presentations, proposals and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
• Resolve client issues in a timely and thorough manner
• Keep informed of product line, competition and industry trends
• Leverage key customer relationships for video testimonials and case studies
REQUIREMENTS:
• 15+ years of quota carrying Enterprise Sales / Account Executive experience in a software technology company
• Experience selling Video Collaboration or Cloud solutions
• Work well within a team of various partners within a matrixed environment (client directors, solution architects, executives, etc)
• Presence and proficiency in social media such as LinkedIn
• Experience prospecting net new logos, developing and maintaining business within existing accounts and managing complex sales & large projects
• Collaboration and relationship building skills
• Business forecasting, pipeline development and management skills are required
• Proven client satisfaction, proven track record, & strong team player
• Experience conducting product demonstrations with the ability to build relevant, strategic messaging
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience
• Internet research skills with excellent Microsoft Office literacy (Excel, Outlook, Word, PowerPoint)
• BS/BA Degree
Salary Range or On Target Earnings:
Minimum:
$177,500.00
Maximum:
$388,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
#LI-Remote Show more details...
Zoom is looking for Enterprise Account Executives to sell our Zoom One Platform. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. Our Enterprise business team focuses on working with growing... organizations with 10,000+ employees.
Territory is TX, NM, LA, OK, AR and TN.
RESPONSIBILITIES:
• Meet or exceed sales objectives at the Enterprise level
• Effectively qualify leads and perform needs assessment, engaging technical resources as required
• Create client presentations, proposals and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
• Resolve client issues in a timely and thorough manner
• Keep informed of product line, competition and industry trends
• Leverage key customer relationships for video testimonials and case studies
REQUIREMENTS:
• 15+ years of quota carrying Enterprise Sales / Account Executive experience in a software technology company
• Experience selling Video Collaboration or Cloud solutions
• Work well within a team of various partners within a matrixed environment (client directors, solution architects, executives, etc)
• Presence and proficiency in social media such as LinkedIn
• Experience prospecting net new logos, developing and maintaining business within existing accounts and managing complex sales & large projects
• Collaboration and relationship building skills
• Business forecasting, pipeline development and management skills are required
• Proven client satisfaction, proven track record, & strong team player
• Experience conducting product demonstrations with the ability to build relevant, strategic messaging
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience
• Internet research skills with excellent Microsoft Office literacy (Excel, Outlook, Word, PowerPoint)
• BS/BA Degree
Salary Range or On Target Earnings:
Minimum:
$177,500.00
Maximum:
$388,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
#LI-Remote Show more details...
via Zoom Careers
schedule_type: Full-time
About This Role
The Role...
Reporting to the Head of Product, Solutions, and Industry, we are looking for a Global Monetization Lead to drive the strategy and empower a team of awesome pricing managers responsible for building global pricing models and leading pricing initiatives. By partnering cross-functionally with product managers, sales, and other cross-functional teams, you will analyze market conditions and define pricing models, pricing
About This Role
The Role...
Reporting to the Head of Product, Solutions, and Industry, we are looking for a Global Monetization Lead to drive the strategy and empower a team of awesome pricing managers responsible for building global pricing models and leading pricing initiatives. By partnering cross-functionally with product managers, sales, and other cross-functional teams, you will analyze market conditions and define pricing models, pricing scenarios, discounting frameworks, and packaging options. You will also be responsible for developing commercial programs that address regional and local market requirements and revenue opportunities. This role will require strong data manipulation, visualization, and financial modeling skills.
Pricing and packaging is an integral lever to accelerate Zoom’s revenue growth. It touches nearly every part of our business and is a critical part of our customer experience. You will help us continuously evolve our business model to deliver happiness to our customers and drive product adoption / growth.
You have a strong product, market background and excel in different areas of strategy development and execution including project management, business development, consensus building, problem-solving, and people development. Enterprise software products and experience collaborating with go-to-market (GTM) will be critical in this role. In addition, the ability to thrive in an unstructured, collaborative environment with a strong level of comfort around sophisticated problems and ambiguous situations.
Responsibilities
- Develop global / regional pricing strategies based on market trends and product objectives to simplify sales motion, increase product penetration, and identify opportunities for evolving pricing - including:
• Cultivating customer purchasing perceptions and behaviors
• Monitoring key customer metrics, sales patterns, and market intelligence
• Enriching customer segmentation
• Driving price discovery
• Rolling out testing and experimentation
• Leading ROI analysis
• Understanding broader market factors to derive insights
- Drive data analysis and quantitative pricing & customer research, including conjoint studies, economic value drivers and customer value perception interviews to articulate defendable points of view on key pricing areas ( i.e., pricing capabilities, price models, price setting, price realization, SaaS revenue models and bundling).
- Define product metering, license entitlement, and compliance policy and drive all associated business requirements for subscription management enablement.
- Collaborate closely with the Product Marketing team, Sales, Product Management and Finance teams to develop the go-to-market pricing strategy to provide our teams with the tools and insights required for success.
- Identify new packaging, and bundling opportunities to simplify sales motion and increase platform penetration.
- Define, track and measure pricing KPIs, defining actionable decision insights on pricing performance, implement a continuous pricing optimization plan and drive this process.
- Lead and mentor a team of talented marketers; hire and cultivate new talent to support new collaboration and room solutions and hardware partner efforts.
- Assist with the implementation of new pricing arrangements.
Requirements
- 10 + years of total experience across pricing, sales strategy, business operations and/or product strategy for SaaS businesses, Enterprise Software, or Cloud Platforms companies. Experience in Enterprise is a plus.
- 5-6+ years experience managing w/ strong people development and influencing skills; able to build and drive extended and virtual teams.
- Strong analytical skills coupled with the ability to effectively articulate insights and recommend actions.
- Experience operating in an ambiguous environment and driving adoption of new and emerging products.
- Consistent track record of working cross-functionally to deliver impact
Proven customer obsession with results.
- Demonstrated consistent ability to drive both strategy and results.
- Strong leadership and communication skills – written and verbal – to work with senior executives both internal and with customers. Comfortable in business and technical discussions.
- Bachelor’s degree in a relevant field of study; MBA a plus but not required.
Salary Range or On Target Earnings:
Minimum:
$166,400.00
Maximum:
$364,000.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
#LI-Remote Show more details...
The Role...
Reporting to the Head of Product, Solutions, and Industry, we are looking for a Global Monetization Lead to drive the strategy and empower a team of awesome pricing managers responsible for building global pricing models and leading pricing initiatives. By partnering cross-functionally with product managers, sales, and other cross-functional teams, you will analyze market conditions and define pricing models, pricing scenarios, discounting frameworks, and packaging options. You will also be responsible for developing commercial programs that address regional and local market requirements and revenue opportunities. This role will require strong data manipulation, visualization, and financial modeling skills.
Pricing and packaging is an integral lever to accelerate Zoom’s revenue growth. It touches nearly every part of our business and is a critical part of our customer experience. You will help us continuously evolve our business model to deliver happiness to our customers and drive product adoption / growth.
You have a strong product, market background and excel in different areas of strategy development and execution including project management, business development, consensus building, problem-solving, and people development. Enterprise software products and experience collaborating with go-to-market (GTM) will be critical in this role. In addition, the ability to thrive in an unstructured, collaborative environment with a strong level of comfort around sophisticated problems and ambiguous situations.
Responsibilities
- Develop global / regional pricing strategies based on market trends and product objectives to simplify sales motion, increase product penetration, and identify opportunities for evolving pricing - including:
• Cultivating customer purchasing perceptions and behaviors
• Monitoring key customer metrics, sales patterns, and market intelligence
• Enriching customer segmentation
• Driving price discovery
• Rolling out testing and experimentation
• Leading ROI analysis
• Understanding broader market factors to derive insights
- Drive data analysis and quantitative pricing & customer research, including conjoint studies, economic value drivers and customer value perception interviews to articulate defendable points of view on key pricing areas ( i.e., pricing capabilities, price models, price setting, price realization, SaaS revenue models and bundling).
- Define product metering, license entitlement, and compliance policy and drive all associated business requirements for subscription management enablement.
- Collaborate closely with the Product Marketing team, Sales, Product Management and Finance teams to develop the go-to-market pricing strategy to provide our teams with the tools and insights required for success.
- Identify new packaging, and bundling opportunities to simplify sales motion and increase platform penetration.
- Define, track and measure pricing KPIs, defining actionable decision insights on pricing performance, implement a continuous pricing optimization plan and drive this process.
- Lead and mentor a team of talented marketers; hire and cultivate new talent to support new collaboration and room solutions and hardware partner efforts.
- Assist with the implementation of new pricing arrangements.
Requirements
- 10 + years of total experience across pricing, sales strategy, business operations and/or product strategy for SaaS businesses, Enterprise Software, or Cloud Platforms companies. Experience in Enterprise is a plus.
- 5-6+ years experience managing w/ strong people development and influencing skills; able to build and drive extended and virtual teams.
- Strong analytical skills coupled with the ability to effectively articulate insights and recommend actions.
- Experience operating in an ambiguous environment and driving adoption of new and emerging products.
- Consistent track record of working cross-functionally to deliver impact
Proven customer obsession with results.
- Demonstrated consistent ability to drive both strategy and results.
- Strong leadership and communication skills – written and verbal – to work with senior executives both internal and with customers. Comfortable in business and technical discussions.
- Bachelor’s degree in a relevant field of study; MBA a plus but not required.
Salary Range or On Target Earnings:
Minimum:
$166,400.00
Maximum:
$364,000.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
#LI-Remote Show more details...
via Zoom Careers
schedule_type: Full-time
About This Role
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About the Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes,
About This Role
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About the Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
• Proactively identify model failure cases and identify new approaches for improving our machine learning models.
• Continued education about the latest machine learning algorithms, techniques, and technologies.
About You
• 5+ years of professional experience as an ML Engineer (2+ with PhD)
• Professional or extensive academic experience with text summarization
• BS & MS in Computer Science or related field, PhD preferred
• Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
• Familiarity with advanced models such as BERT
• Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
• Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
• Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
• Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
• Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
• Experience deploying machine learning models to production.
Nice to Have
• Proven record of working with open-source communities.
• Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
• Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
Salary Range or On Target Earnings:
Minimum:
$117,000.00
Maximum:
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
#LI-Remote Show more details...
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About the Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
• Proactively identify model failure cases and identify new approaches for improving our machine learning models.
• Continued education about the latest machine learning algorithms, techniques, and technologies.
About You
• 5+ years of professional experience as an ML Engineer (2+ with PhD)
• Professional or extensive academic experience with text summarization
• BS & MS in Computer Science or related field, PhD preferred
• Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
• Familiarity with advanced models such as BERT
• Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
• Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
• Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
• Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
• Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
• Experience deploying machine learning models to production.
Nice to Have
• Proven record of working with open-source communities.
• Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
• Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
Salary Range or On Target Earnings:
Minimum:
$117,000.00
Maximum:
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
#LI-Remote Show more details...
via Recruit.net
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
About This Role
About the Team...
The Zoom for Government (ZfG) team is looking for a dynamic leader that can help to shape the future of the ZfG organization. The Head of ZfG will be part of a dynamic team that is laser focused on automation, we believe that if you are doing it twice, it better be automated. The Head of ZfG will be specifically responsible for building a team structure that will help to foster growth and operational excellence.
About
About This Role
About the Team...
The Zoom for Government (ZfG) team is looking for a dynamic leader that can help to shape the future of the ZfG organization. The Head of ZfG will be part of a dynamic team that is laser focused on automation, we believe that if you are doing it twice, it better be automated. The Head of ZfG will be specifically responsible for building a team structure that will help to foster growth and operational excellence.
About the Role
You will be responsible for managing the ZfG CloudOps, DevOps, and Systems Administration teams to achieve business objectives. You will manage the operations of the SaaS platform running in AWS, and ensure that our team is leveraging bleeding edge technologies, container-hosted microservices, and real-time data processing. You will work closely with other teams to ensure the attainment of targets for service levels, resolution time, and project deadlines. Responsibilities include;
• Set team goals in alignment with Infrastructure Operations delivery objectives. Assist direct reports in the definition and attainment of individual goals.Ensure that direct reports have the resources, information, and processes necessary to deliver a highly available and resilient SaaS platform.
• Lead tactical response to system errors, outages, and failures within the platform.
• Conduct post-mortem RCA reviews and implement changes as a result of findings.
• Effectively represent the ZfG Ops team on cross-organizational teams to deliver on organizational objectives.
• Manage workflows and schedules for direct reports and ensure adequate workload coverage, including on-call support.
• Deliver regular reports that provide qualitative and quantitative s of platform performance including uptime, SLA attainment, and error rates.
• Manage, define, and own key processes related to the operations of the SaaS platform.
• Develop and maintain operational procedures and policies consistent with compliance and security practices.
• Participate in architectural governance in partnership with other architects and directors within Engineering to ensure we will make necessary investments to ensure a highly available and resilient SaaS platform.
• Serve as a manager, mentor, knowledge resource, and escalation point for employees; Build credibility and trust within the team.
About You
Basic Qualifications:
• Bachelor's degree in a technical discipline (Computer Science, Engineering, IT, Mathematics, or similar field.) or equivalent on the job experience
• US Citizenship required
• Candidates must possess excellent team and people skills and should be comfortable working in geographically dispersed teams
• Experience in building Fedramp Moderate environments as well as Fedramp High.
• Experience leading an engineering operations team in a SaaS and a highly regulated environment
• 10+ years of experience in release management
• 10+ years experience of working in large, complex deployment environments
Preferred Qualifications:
• MBA or Master's degree in Computer Science, Engineering, Math, Statistics or related discipline.
• 10+ years working in a Delivery or Operations team
• 10+ years of demonstrable experience in Linux systems administration such as Red Hat or Red Hat clones. Certifications are preferred but not mandatory
• 10+ years of industry experience in an operations/engineering support role in a 24/7/365 environment
• Expert experience in AWS services. EC2, VPC, DynamoDB, Route53, Elasticache. Certifications are preferred but not mandatory
• Deployment automation scripting experience (Bash/Python/etc., we use Python)
• Expert understanding of IP networks especially troubleshooting layer 1, 2, and 3 issues
• Hands-on experience with Salt, Puppet, Chef, Cobbler, and Ansible (we use Ansible)
• Solid understanding of git flows, yum(dnf)/rpm management
• Working knowledge of key database technologies such as MySql, MongoDB, or Cassandra
• Working knowledge of networking, switches, and routers
• Experience with virtualization/container technologies such as VMWare, Xen, Docker, Kubernetes, and KVM
Salary Range or On Target Earnings:
Minimum:
Maximum:
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom's benefits is on our careers page here .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
This employer is a corporate member of
myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
students, inclusive employers & anyone who believes in workplace equality Show more details...
About the Team...
The Zoom for Government (ZfG) team is looking for a dynamic leader that can help to shape the future of the ZfG organization. The Head of ZfG will be part of a dynamic team that is laser focused on automation, we believe that if you are doing it twice, it better be automated. The Head of ZfG will be specifically responsible for building a team structure that will help to foster growth and operational excellence.
About the Role
You will be responsible for managing the ZfG CloudOps, DevOps, and Systems Administration teams to achieve business objectives. You will manage the operations of the SaaS platform running in AWS, and ensure that our team is leveraging bleeding edge technologies, container-hosted microservices, and real-time data processing. You will work closely with other teams to ensure the attainment of targets for service levels, resolution time, and project deadlines. Responsibilities include;
• Set team goals in alignment with Infrastructure Operations delivery objectives. Assist direct reports in the definition and attainment of individual goals.Ensure that direct reports have the resources, information, and processes necessary to deliver a highly available and resilient SaaS platform.
• Lead tactical response to system errors, outages, and failures within the platform.
• Conduct post-mortem RCA reviews and implement changes as a result of findings.
• Effectively represent the ZfG Ops team on cross-organizational teams to deliver on organizational objectives.
• Manage workflows and schedules for direct reports and ensure adequate workload coverage, including on-call support.
• Deliver regular reports that provide qualitative and quantitative s of platform performance including uptime, SLA attainment, and error rates.
• Manage, define, and own key processes related to the operations of the SaaS platform.
• Develop and maintain operational procedures and policies consistent with compliance and security practices.
• Participate in architectural governance in partnership with other architects and directors within Engineering to ensure we will make necessary investments to ensure a highly available and resilient SaaS platform.
• Serve as a manager, mentor, knowledge resource, and escalation point for employees; Build credibility and trust within the team.
About You
Basic Qualifications:
• Bachelor's degree in a technical discipline (Computer Science, Engineering, IT, Mathematics, or similar field.) or equivalent on the job experience
• US Citizenship required
• Candidates must possess excellent team and people skills and should be comfortable working in geographically dispersed teams
• Experience in building Fedramp Moderate environments as well as Fedramp High.
• Experience leading an engineering operations team in a SaaS and a highly regulated environment
• 10+ years of experience in release management
• 10+ years experience of working in large, complex deployment environments
Preferred Qualifications:
• MBA or Master's degree in Computer Science, Engineering, Math, Statistics or related discipline.
• 10+ years working in a Delivery or Operations team
• 10+ years of demonstrable experience in Linux systems administration such as Red Hat or Red Hat clones. Certifications are preferred but not mandatory
• 10+ years of industry experience in an operations/engineering support role in a 24/7/365 environment
• Expert experience in AWS services. EC2, VPC, DynamoDB, Route53, Elasticache. Certifications are preferred but not mandatory
• Deployment automation scripting experience (Bash/Python/etc., we use Python)
• Expert understanding of IP networks especially troubleshooting layer 1, 2, and 3 issues
• Hands-on experience with Salt, Puppet, Chef, Cobbler, and Ansible (we use Ansible)
• Solid understanding of git flows, yum(dnf)/rpm management
• Working knowledge of key database technologies such as MySql, MongoDB, or Cassandra
• Working knowledge of networking, switches, and routers
• Experience with virtualization/container technologies such as VMWare, Xen, Docker, Kubernetes, and KVM
Salary Range or On Target Earnings:
Minimum:
Maximum:
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom's benefits is on our careers page here .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
This employer is a corporate member of
myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
students, inclusive employers & anyone who believes in workplace equality Show more details...
via LinkedIn
posted_at: 15 days agoschedule_type: Full-timework_from_home: 1
About This Role
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About The Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes,
About This Role
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About The Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
• Proactively identify model failure cases and identify new approaches for improving our machine learning models.
• Continued education about the latest machine learning algorithms, techniques, and technologies.
About You
• 5+ years of professional experience as an ML Engineer (2+ with PhD)
• Professional or extensive academic experience with text summarization
• BS & MS in Computer Science or related field, PhD preferred
• Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
• Familiarity with advanced models such as BERT
• Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
• Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
• Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
• Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
• Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
• Experience deploying machine learning models to production.
Nice to Have
• Proven record of working with open-source communities.
• Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
• Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
Minimum
Salary Range or On Target Earnings:
$117,000.00
Maximum
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us Show more details...
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About The Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
• Proactively identify model failure cases and identify new approaches for improving our machine learning models.
• Continued education about the latest machine learning algorithms, techniques, and technologies.
About You
• 5+ years of professional experience as an ML Engineer (2+ with PhD)
• Professional or extensive academic experience with text summarization
• BS & MS in Computer Science or related field, PhD preferred
• Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
• Familiarity with advanced models such as BERT
• Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
• Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
• Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
• Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
• Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
• Experience deploying machine learning models to production.
Nice to Have
• Proven record of working with open-source communities.
• Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
• Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
Minimum
Salary Range or On Target Earnings:
$117,000.00
Maximum
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
About This Role
Zoom is looking for Enterprise Account Executives to sell our Zoom One Platform. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. Our Enterprise business team focuses on working with growing... organizations with 10,000+ employees.
Territory is TX,
About This Role
Zoom is looking for Enterprise Account Executives to sell our Zoom One Platform. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. Our Enterprise business team focuses on working with growing... organizations with 10,000+ employees.
Territory is TX, NM, LA, OK, AR and TN.
Responsibilities
• Meet or exceed sales objectives at the Enterprise level
• Effectively qualify leads and perform needs assessment, engaging technical resources as required
• Create client presentations, proposals and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
• Resolve client issues in a timely and thorough manner
• Keep informed of product line, competition and industry trends
• Leverage key customer relationships for video testimonials and case studies
Requirements
• 15+ years of quota carrying Enterprise Sales / Account Executive experience in a software technology company
• Experience selling Video Collaboration or Cloud solutions
• Work well within a team of various partners within a matrixed environment (client directors, solution architects, executives, etc)
• Presence and proficiency in social media such as LinkedIn
• Experience prospecting net new logos, developing and maintaining business within existing accounts and managing complex sales & large projects
• Collaboration and relationship building skills
• Business forecasting, pipeline development and management skills are required
• Proven client satisfaction, proven track record, & strong team player
• Experience conducting product demonstrations with the ability to build relevant, strategic messaging
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience
• Internet research skills with excellent Microsoft Office literacy (Excel, Outlook, Word, PowerPoint)
• BS/BA Degree
Minimum
Salary Range or On Target Earnings:
$177,500.00
Maximum
$388,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us Show more details...
Zoom is looking for Enterprise Account Executives to sell our Zoom One Platform. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You’ll build positive, trusted relationships with C-Suite decision makers and help customers realize the value of their investments. Our Enterprise business team focuses on working with growing... organizations with 10,000+ employees.
Territory is TX, NM, LA, OK, AR and TN.
Responsibilities
• Meet or exceed sales objectives at the Enterprise level
• Effectively qualify leads and perform needs assessment, engaging technical resources as required
• Create client presentations, proposals and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
• Resolve client issues in a timely and thorough manner
• Keep informed of product line, competition and industry trends
• Leverage key customer relationships for video testimonials and case studies
Requirements
• 15+ years of quota carrying Enterprise Sales / Account Executive experience in a software technology company
• Experience selling Video Collaboration or Cloud solutions
• Work well within a team of various partners within a matrixed environment (client directors, solution architects, executives, etc)
• Presence and proficiency in social media such as LinkedIn
• Experience prospecting net new logos, developing and maintaining business within existing accounts and managing complex sales & large projects
• Collaboration and relationship building skills
• Business forecasting, pipeline development and management skills are required
• Proven client satisfaction, proven track record, & strong team player
• Experience conducting product demonstrations with the ability to build relevant, strategic messaging
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience
• Internet research skills with excellent Microsoft Office literacy (Excel, Outlook, Word, PowerPoint)
• BS/BA Degree
Minimum
Salary Range or On Target Earnings:
$177,500.00
Maximum
$388,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom
• Hear from our leadership team
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog
• Zoom with us!
• Find us on social at the links below and on Instagram
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us Show more details...
via The Org
schedule_type: Full-time
**Work Styles at Zoom**
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles...
• *About Us**
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products
**Work Styles at Zoom**
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles...
• *About Us**
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
• *About the Team**
You will embark on an exciting opportunity to join one of Zoom's core research and development (R&D) teams. The team is focused on building a new product from scratch!
• *About the Role**
- You will report to your team manager, but will also works cooperatively with others across the organization to achieve shared goals to translate high-level roadmap vision into practical feature specifications and deliverables
- You will develop the Zoom Phone's platform with Java using the Spring Boot framework
- You can create a secure and scalable platform using the latest cloud infrastructure technologies(i.e. Microservices Architecture, RESTful APIs, AWS)
- You promote cloud-based test automation solutions and deployment strategy to optimize serviceperformance and ensure product stability using AWS infrastructure (i.e. EC2, ECS, ElasticCache,or S3)
- You build complex metrics solutions with data visualization support for relevant insights
• *About You Qualifications:**
- You hold a Bachelor's Degree in Computer Science, Computer Engineering, or related field
- Minimum 3+ years of software development experience building large-scale cloud applications
- You have ample programming experience in Java, Spring Boot, and Spring MVC
- You hold working knowledge of relational and NoSQL databases (Redis, Amazon DynamoDB)
- You've gained in-depth experience with algorithms, data structures, and performance optimization techniques
- You have distributed system architecture design knowledge or experience with high traffic, high concurrency system development
- You are experienced in cloud computing, application security, and familiar with securedevelopment practices
- You understand and can work with web analytics tools (i.e. Google Analytics, Spring Metrics)
- You enjoy thinking creatively and experimenting
• *Preferred Qualifications:**
- You hold Master's degree or Ph.D in Computer Science or related technical field
- You are experienced using JavaScript, TypeScript, Vue.js, React, or Angular
- You have knowledge of WebSockets, Message queue, Elastic Search, and Kafka
- You have worked on multithreaded applications
- You're familiar with other leading app marketplace or E-Commerce platforms
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law Show more details...
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles...
• *About Us**
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
• *About the Team**
You will embark on an exciting opportunity to join one of Zoom's core research and development (R&D) teams. The team is focused on building a new product from scratch!
• *About the Role**
- You will report to your team manager, but will also works cooperatively with others across the organization to achieve shared goals to translate high-level roadmap vision into practical feature specifications and deliverables
- You will develop the Zoom Phone's platform with Java using the Spring Boot framework
- You can create a secure and scalable platform using the latest cloud infrastructure technologies(i.e. Microservices Architecture, RESTful APIs, AWS)
- You promote cloud-based test automation solutions and deployment strategy to optimize serviceperformance and ensure product stability using AWS infrastructure (i.e. EC2, ECS, ElasticCache,or S3)
- You build complex metrics solutions with data visualization support for relevant insights
• *About You Qualifications:**
- You hold a Bachelor's Degree in Computer Science, Computer Engineering, or related field
- Minimum 3+ years of software development experience building large-scale cloud applications
- You have ample programming experience in Java, Spring Boot, and Spring MVC
- You hold working knowledge of relational and NoSQL databases (Redis, Amazon DynamoDB)
- You've gained in-depth experience with algorithms, data structures, and performance optimization techniques
- You have distributed system architecture design knowledge or experience with high traffic, high concurrency system development
- You are experienced in cloud computing, application security, and familiar with securedevelopment practices
- You understand and can work with web analytics tools (i.e. Google Analytics, Spring Metrics)
- You enjoy thinking creatively and experimenting
• *Preferred Qualifications:**
- You hold Master's degree or Ph.D in Computer Science or related technical field
- You are experienced using JavaScript, TypeScript, Vue.js, React, or Angular
- You have knowledge of WebSockets, Message queue, Elastic Search, and Kafka
- You have worked on multithreaded applications
- You're familiar with other leading app marketplace or E-Commerce platforms
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law Show more details...
via Girlboss Jobs
schedule_type: Internship
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll... work across teams to deliver impactful projects
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll... work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
The qualified candidate will be a self-starter who is interested in sustainability and finance. The candidate will be organized, consultative, analytical, and able to coordinate, track and communicate information for multiple projects at a time. This person will work with Zoom’s Sustainability & ESG and Investor Relations teams to help with strategic initiatives including environmental/carbon reduction programs, sustainable procurement, ESG reporting & disclosure, and investor relations projects.
Your responsibilities may include:
• Compiling cross-functional sustainability and ESG information and data
• Analyzing and recommending actions based on that sustainability and ESG data
• Drafting communications or presentations to share findings and recommendations
• Conducting research to help benchmark and provide a landscape view of industry trends and organizations’ initiatives, offerings, and results for Investor Relations and ESG
• Managing across stakeholders
• Updating project status, engaging across workstreams, and creating project plans to facilitate and track progress
• Identifying opportunities to leverage data for insightful reporting and analysis
• Building content to help explain and present sustainability and ESG progress and Investor Relations programs
• Learning quickly (processes, frameworks, Asana and other Zoom tools)
• Organizing and presenting information in a clear, concise manner
• Contributing to Zoom's and Finance & Workplace's team culture
Basic Qualifications:
• Applicants must be currently enrolled in an educational program and working towards a degree in business management, finance, marketing, sustainability, or a similar degree in a related field
• Organized, independent, resourceful problem-solver, reliable team player, a nimble learner, and demonstrate high attention to detail and follow-through to project completion
• Strategic mindset (able to see big picture)
• Strong interpersonal and leadership style communication skills
• Use of Excel/Google Sheets and Powerpoint/Google Slides to effectively manage work and communicate
• Comfortable with presentations and group facilitation to achieve project design, goals, and objectives
• Ability to multi-task and adapt to shifting priorities in a fast-paced environment while maintaining high levels of consistent and accurate deliverables to your peers and customers
• A passion for Zoom’s mission, vision, values, and culture
Preferred Qualifications:
• Experience in designing or implementing ESG programs and an understanding of financial markets
• Prior internship or work experience relating to consulting, finance, project management and/or sustainability preferred
• **Immigration sponsorship is not available for this position. You must be legally authorized to work in the United States***
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways Show more details...
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll... work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
The qualified candidate will be a self-starter who is interested in sustainability and finance. The candidate will be organized, consultative, analytical, and able to coordinate, track and communicate information for multiple projects at a time. This person will work with Zoom’s Sustainability & ESG and Investor Relations teams to help with strategic initiatives including environmental/carbon reduction programs, sustainable procurement, ESG reporting & disclosure, and investor relations projects.
Your responsibilities may include:
• Compiling cross-functional sustainability and ESG information and data
• Analyzing and recommending actions based on that sustainability and ESG data
• Drafting communications or presentations to share findings and recommendations
• Conducting research to help benchmark and provide a landscape view of industry trends and organizations’ initiatives, offerings, and results for Investor Relations and ESG
• Managing across stakeholders
• Updating project status, engaging across workstreams, and creating project plans to facilitate and track progress
• Identifying opportunities to leverage data for insightful reporting and analysis
• Building content to help explain and present sustainability and ESG progress and Investor Relations programs
• Learning quickly (processes, frameworks, Asana and other Zoom tools)
• Organizing and presenting information in a clear, concise manner
• Contributing to Zoom's and Finance & Workplace's team culture
Basic Qualifications:
• Applicants must be currently enrolled in an educational program and working towards a degree in business management, finance, marketing, sustainability, or a similar degree in a related field
• Organized, independent, resourceful problem-solver, reliable team player, a nimble learner, and demonstrate high attention to detail and follow-through to project completion
• Strategic mindset (able to see big picture)
• Strong interpersonal and leadership style communication skills
• Use of Excel/Google Sheets and Powerpoint/Google Slides to effectively manage work and communicate
• Comfortable with presentations and group facilitation to achieve project design, goals, and objectives
• Ability to multi-task and adapt to shifting priorities in a fast-paced environment while maintaining high levels of consistent and accurate deliverables to your peers and customers
• A passion for Zoom’s mission, vision, values, and culture
Preferred Qualifications:
• Experience in designing or implementing ESG programs and an understanding of financial markets
• Prior internship or work experience relating to consulting, finance, project management and/or sustainability preferred
• **Immigration sponsorship is not available for this position. You must be legally authorized to work in the United States***
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways Show more details...
via Lensa
posted_at: 5 days agoschedule_type: Full-time
About This Role
Job Duties: Ensure smooth operation of daily, monthly, and quarterly activities, including, but not limited to: Payments, Billing Runs, API connectivity, Revenue and Accounting period close. Establish Billing operations KPIs and build dashboards to monitor billing activities. Document operational processes and train offshore team to perform those activities. Apply deep knowledge... of Billing Systems to work with Engineering teams
About This Role
Job Duties: Ensure smooth operation of daily, monthly, and quarterly activities, including, but not limited to: Payments, Billing Runs, API connectivity, Revenue and Accounting period close. Establish Billing operations KPIs and build dashboards to monitor billing activities. Document operational processes and train offshore team to perform those activities. Apply deep knowledge... of Billing Systems to work with Engineering teams in troubleshooting performance bottlenecks. Lead offshore team to perform operational tasks. Work with Engineering team to ensure Billing
applications are instrumented to enable operational monitoring of Billing Applications. Evaluate and implement tools like PagerDuty to ensure 24x7 production response schedules. Ensure data consistency across systems from source systems like CPQ, e-Commerce and Target Systems, like Data Warehouse, Financials engine. Liaise with Vendors to create and monitor tickets to ensure timely issue resolution. Leads incident response and drive War room sessions to ensure closure on P-1 issues. Drive automation initiatives to automate repetitive operational and system reconciliation tasks. Participate in system audits to ensure SOX Compliance. Partner with Finance and Data Science team in creation of Ad-hoc data reports and lead systemization of repeating tasks. Ensure Invoices are generated on a timely basis. Monitor integration with Tax Systems to ensure tax compliance. Monitor Payments operations and work closely with Payments team to ensure high authorization rates. Work with Engineering team on Data migration activities. Participate in Solution Design sessions in support of new initiatives. Work with Release management and QA team to ensure seamless software releases. Participate in Fraud prevention and Fraud mitigation programs and ensure these initiatives are implemented and operate correctly. Maintain System Roles, Permissions and User Access to Billing System.
Minimum Requirements: Bachelor’s degree in Computer Science, Electronics and Telecommunications, Electronic Engineering, a related field, or a foreign equivalent. Must have 5 years of progressively responsible post-baccalaureate experience in job offered or related occupation. Experience must include optimizing Billing operations resulting in cost savings and improved end-customers experience; Enterprise-grade ERP, Billing Systems (Zuora, BRM, SAP BRIM, Oracle R12, and Netsuite); Revenue Recognition systems to support ASC; SOAP/REST API’s using Postman and SoapUI; SQL and BI Tools including Tableau, Cognos, Domo, and Oracle BI; implementing process improvements in Billing Systems Operations; Java; Dell Boom, Mulesoft or Talend Middleware solutions; Tableau Dashboard Design; and possesses Salesforce Certified Administrator.
Salary Range or On Target Earnings:
Minimum:
$111,900.00
Maximum:
$249,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles (https://careers.zoom.us/zoom-workstyles) .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog (https://blog.zoom.us/category/company-news/)
• Zoom with us!
• Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site (https://careers.zoom.us/home) .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us Show more details...
Job Duties: Ensure smooth operation of daily, monthly, and quarterly activities, including, but not limited to: Payments, Billing Runs, API connectivity, Revenue and Accounting period close. Establish Billing operations KPIs and build dashboards to monitor billing activities. Document operational processes and train offshore team to perform those activities. Apply deep knowledge... of Billing Systems to work with Engineering teams in troubleshooting performance bottlenecks. Lead offshore team to perform operational tasks. Work with Engineering team to ensure Billing
applications are instrumented to enable operational monitoring of Billing Applications. Evaluate and implement tools like PagerDuty to ensure 24x7 production response schedules. Ensure data consistency across systems from source systems like CPQ, e-Commerce and Target Systems, like Data Warehouse, Financials engine. Liaise with Vendors to create and monitor tickets to ensure timely issue resolution. Leads incident response and drive War room sessions to ensure closure on P-1 issues. Drive automation initiatives to automate repetitive operational and system reconciliation tasks. Participate in system audits to ensure SOX Compliance. Partner with Finance and Data Science team in creation of Ad-hoc data reports and lead systemization of repeating tasks. Ensure Invoices are generated on a timely basis. Monitor integration with Tax Systems to ensure tax compliance. Monitor Payments operations and work closely with Payments team to ensure high authorization rates. Work with Engineering team on Data migration activities. Participate in Solution Design sessions in support of new initiatives. Work with Release management and QA team to ensure seamless software releases. Participate in Fraud prevention and Fraud mitigation programs and ensure these initiatives are implemented and operate correctly. Maintain System Roles, Permissions and User Access to Billing System.
Minimum Requirements: Bachelor’s degree in Computer Science, Electronics and Telecommunications, Electronic Engineering, a related field, or a foreign equivalent. Must have 5 years of progressively responsible post-baccalaureate experience in job offered or related occupation. Experience must include optimizing Billing operations resulting in cost savings and improved end-customers experience; Enterprise-grade ERP, Billing Systems (Zuora, BRM, SAP BRIM, Oracle R12, and Netsuite); Revenue Recognition systems to support ASC; SOAP/REST API’s using Postman and SoapUI; SQL and BI Tools including Tableau, Cognos, Domo, and Oracle BI; implementing process improvements in Billing Systems Operations; Java; Dell Boom, Mulesoft or Talend Middleware solutions; Tableau Dashboard Design; and possesses Salesforce Certified Administrator.
Salary Range or On Target Earnings:
Minimum:
$111,900.00
Maximum:
$249,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles (https://careers.zoom.us/zoom-workstyles) .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog (https://blog.zoom.us/category/company-news/)
• Zoom with us!
• Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site (https://careers.zoom.us/home) .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us Show more details...
via Lensa
posted_at: 12 days agoschedule_type: Full-time
About This Role
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About the Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes,
About This Role
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About the Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
• Proactively identify model failure cases and identify new approaches for improving our machine learning models.
• Continued education about the latest machine learning algorithms, techniques, and technologies.
About You
• 5+ years of professional experience as an ML Engineer (2+ with PhD)
• Professional or extensive academic experience with text summarization
• BS & MS in Computer Science or related field, PhD preferred
• Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
• Familiarity with advanced models such as BERT
• Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
• Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
• Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
• Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
• Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
• Experience deploying machine learning models to production.
Nice to Have
• Proven record of working with open-source communities.
• Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
• Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
Salary Range or On Target Earnings:
Minimum:
$117,000.00
Maximum:
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles (https://careers.zoom.us/zoom-workstyles) .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog (https://blog.zoom.us/category/company-news/)
• Zoom with us!
• Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site (https://careers.zoom.us/home) .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
LI-Remote Show more details...
About the Team...
As a member of the summarization team, you will advance state of the art text summarization, collaborate with expert industry partners on both hardware and models, and ultimately develop and maintain production systems that benefit hundreds millions of users!
About the Role
• Help develop state-of-the-art abstractive text summarization systems using large language models (LLMs)
• Manage data ingestion processes, oversee labeling efforts and monitor data quality to support your own machine learning models.
• Proactively identify model failure cases and identify new approaches for improving our machine learning models.
• Continued education about the latest machine learning algorithms, techniques, and technologies.
About You
• 5+ years of professional experience as an ML Engineer (2+ with PhD)
• Professional or extensive academic experience with text summarization
• BS & MS in Computer Science or related field, PhD preferred
• Ability to leverage large-scale compute resources, including distributed GPUs, to train and evaluate very large neural networks.
• Familiarity with advanced models such as BERT
• Working knowledge of machine learning techniques and algorithms, ranging from logistic regression to deep neural networks.
• Professional experience with basic NLP, including techniques such as tokenization, lemmatization, and TF-IDF vectorization.
• Ability to manage datasets and evaluate ML model performance, using train/test splits, cross-validation, and task-specific metrics.
• Proficiency in Python, including basic skills such as setting up virtual environments, installing packages from PyPI, and debugging common problems using online resources.
• Ability to create large software projects that are organized, well-structured, thoughtfully documented, and automatically tested.
• Experience deploying machine learning models to production.
Nice to Have
• Proven record of working with open-source communities.
• Familiarity with web frameworks such as Flask, Tornado, Starlette, or FastAPI.
• Experience with server-side JavaScript or TypeScript, including comfort with tools such as npm.
Salary Range or On Target Earnings:
Minimum:
$117,000.00
Maximum:
$233,900.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles (https://careers.zoom.us/zoom-workstyles) .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
• Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
• Browse Awards and Employee Reviews on Comparably
• Visit our Blog (https://blog.zoom.us/category/company-news/)
• Zoom with us!
• Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)
• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site (https://careers.zoom.us/home) .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
LI-Remote Show more details...
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