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Then, just work your tickets via email or hop into the help desk, where you’ll find: Public Response: Respond directly to users and generate notification emails. Internal Note: …
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As part of our goal to give you and your users a better experience, we’re on the verge of rewriting and redesigning the primary “Tickets” area of the Cloud Help …
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I love the new helpdesk that came with 4.0 but there are still some features that could be added. Editable Time/Date stamp for when an occurance of an event …
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226 in-depth reviews from real users verified by Gartner Peer Insights. Read the latest Spiceworks Help Desk reviews, and choose your business software with confidence.
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You can get look at all the features and sign up here. Accessing the help desk. You can start by logging in at on.spiceworks.com. This will log you in and take you to your ticket …
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Pros. License management. Automated email alerts. Help desk integration. Cons. Supports manual entry, not GPS or barcodes. Some plugins incompatible with …
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Go to help desk drop down menu and select user portal… there you can click on the “show me how” links. I’m in the middle of creating my how to and faq section …
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Customizing and working the Cloud Help Desk Navigation bar. To the left side of the page is your navigation bar. You can use it to access each part of the help desk, as well as …
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