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Help scout

About Help Scout
Hi, we're Help Scout, and we're building the customer communication platform for growing businesses that feel the same way. 2011. Founded in 2011, our fully remote team works from over 115 cities across the globe. 12,000. Our people-first...
https://www.helpscout.com/about/
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Help Scout: Shared Inbox, Help Center, & Live Chat Software
Get Started. Learn the platform in less than an hour. Become a power user in less than a day. Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
https://www.helpscout.com/
The 11 Best Help Desk Ticketing Systems for 2024 - Help Scout
What is a help desk ticketing system? A ticketing system is a tool that helps you keep track of incoming requests. Whenever an end-user, employee, or customer sends your team a message — through email, phone, chat, social media, or web form — the...
https://www.helpscout.com/blog/help-desk-ticketing-system/
Help Scout Review (2024): Pros, Cons, Pricing, Alternatives, and Our Take
Help Scout is a shared inbox tool to help customer service teams. It will be a massive step up from a Gmail inbox or similar tool not designed for customer service. Its pricing is cheaper than many alternatives so will be great for smaller brands that...
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https://www.headwestguide.com/tools/help-scout
10 Best Help Scout Alternatives for Customer Service Teams - Chatdesk
6. Intercom. With a client roster that includes Amazon, Meta, and Microsoft, Intercom is no small player in the help desk software space. The platform touts itself as being able to power customer service teams to scale without an additional investment —...
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https://www.chatdesk.com/blog/help-scout-alternatives
9 Best Help Scout Alternatives (Including Features and Price)
SMS customer support. 1. Gmelius. Best Help Scout alternative for email-only support. The best way to think of Gmelius is as a Gmail extension of sorts. It adds additional functionality to an existing Gmail account that lets support teams do things like...
https://www.helpscout.com/blog/help-scout-alternatives/
Help Scout Pricing: Affordable Customer Support Software
Help Scout is committed to keeping your data secure. We are GDPR and SOC 2 compliant, and offer advanced security and HIPAA options. Non-profit and startup pricing. Help Scout for Good is a program for non-profits and B-corps. We've also got a...
https://www.helpscout.com/pricing/
Help Scout's Customer Conversations Platform
Use AI to write and improve your replies, summarize all your convos, and streamline everything you do. Stay in sync. Your team will love how easy it is to stay organized and on the same page. Personalize responses. Know exactly who you're talking...
https://www.helpscout.com/platform/
Help Scout's Omnichannel Support Platform
Learn the platform in less than an hour. Become a power user in less than a day. Try for Free Book a Demo. Help Scout's Omnichannel Support Platform helps you provide a seamless shopping experience across all channels including email, live chat,...
https://www.helpscout.com/customer-support-channels/
The Help Scout Blog: Delight Your Customers
See for yourself with a free trial — we'll happily extend you if you need more time. Free 15-day Trial. Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company.
https://www.helpscout.com/blog/
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