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Most recent job postings at San Francisco 49ers
via LinkedIn
posted_at: 7 days agoschedule_type: Full-time
The People Operations Manager will lead the administration of benefits, wellness, compliance, and leaves of absence programs. The position will also provide support with compensation administration, employee relations, and general People Operations.
Responsibilities and Duties...
• Manages communication and tactical execution of employee benefits and retirement programs including but not limited to, health insurance, voluntary/opt-in benefits,
The People Operations Manager will lead the administration of benefits, wellness, compliance, and leaves of absence programs. The position will also provide support with compensation administration, employee relations, and general People Operations.
Responsibilities and Duties...
• Manages communication and tactical execution of employee benefits and retirement programs including but not limited to, health insurance, voluntary/opt-in benefits, 401k, COBRA, PTO, and Company Holidays.
• Manages benefits documentation including employee guides, 5500s, policies and procedures and other communication in accordance with federal and state requirements.
• Reviews, audits, and processes monthly billing for benefit carriers.
• Stays abreast of local & federal labor laws and fulfills relevant compliance on behalf of the organization.
• Administers leave of absence program, including distributing and collecting required paperwork and communicating leaves internally.
• Leads interactive process for ADA Accommodations.
• Interfaces with Risk Manager to provide information for Workers’ Compensation claims.
• Administers COVID-19 compliance and communication.
• Leads 49ers Employee Wellness Programs and monthly campaigns.
• Assists with administration of annual sales compensation plans and participation in benchmark salary surveys.
• Analyzes benefit and compensation data.
• Manages content for the company intranet site.
• Assists with Employee Relations, including conducting thorough and effective investigations, with fair and consistent application of policies and discipline as needed.
• Aids annual Merit Review Cycles, including launching forms, and drafting communications. Stays up to date on local and federal labor laws; compiles and submits compliance related data and reporting.
• Assists with maintaining records in HRIS and timekeeping systems as needed.
• Provides back-up support for People Operations Coordinator.
• Runs ad hoc reports in HRIS.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to use focus on a speaker using verbal and non-verbal clues to understand their message, comprehend the information and respond thoughtfully.
• Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted.
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders.
• Builds relationships with all organizational stakeholders through authentic, accepting, and engaging communication.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Communicates orally and in writing in a clear, concise, and impartial manner.
Education and Experience:
• Bachelor’s degree or equivalent degree and at least 5-7 years’ relevant work experience; or an equivalent combination of education and experience.
• PHR or SHRM-CP certification preferred.
• Knowledge of computerized information systems and human resources applications.
• Advanced Excel, PowerPoint and Microsoft Word skills including the development of complex spreadsheets and presentations and experience preparing, documenting, and presenting narrative reports and statistical analyses.
• Knowledge of current federal and California state labor and benefit laws and regulations required.
• Experience with administering benefits and leave programs required.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
This position requires the ability to work extended hours and/or weekends.
Travel:
0% of travel time expected for the position.
Compensation:
$96,000-$100,000 Show more details...
Responsibilities and Duties...
• Manages communication and tactical execution of employee benefits and retirement programs including but not limited to, health insurance, voluntary/opt-in benefits, 401k, COBRA, PTO, and Company Holidays.
• Manages benefits documentation including employee guides, 5500s, policies and procedures and other communication in accordance with federal and state requirements.
• Reviews, audits, and processes monthly billing for benefit carriers.
• Stays abreast of local & federal labor laws and fulfills relevant compliance on behalf of the organization.
• Administers leave of absence program, including distributing and collecting required paperwork and communicating leaves internally.
• Leads interactive process for ADA Accommodations.
• Interfaces with Risk Manager to provide information for Workers’ Compensation claims.
• Administers COVID-19 compliance and communication.
• Leads 49ers Employee Wellness Programs and monthly campaigns.
• Assists with administration of annual sales compensation plans and participation in benchmark salary surveys.
• Analyzes benefit and compensation data.
• Manages content for the company intranet site.
• Assists with Employee Relations, including conducting thorough and effective investigations, with fair and consistent application of policies and discipline as needed.
• Aids annual Merit Review Cycles, including launching forms, and drafting communications. Stays up to date on local and federal labor laws; compiles and submits compliance related data and reporting.
• Assists with maintaining records in HRIS and timekeeping systems as needed.
• Provides back-up support for People Operations Coordinator.
• Runs ad hoc reports in HRIS.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to use focus on a speaker using verbal and non-verbal clues to understand their message, comprehend the information and respond thoughtfully.
• Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted.
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders.
• Builds relationships with all organizational stakeholders through authentic, accepting, and engaging communication.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Communicates orally and in writing in a clear, concise, and impartial manner.
Education and Experience:
• Bachelor’s degree or equivalent degree and at least 5-7 years’ relevant work experience; or an equivalent combination of education and experience.
• PHR or SHRM-CP certification preferred.
• Knowledge of computerized information systems and human resources applications.
• Advanced Excel, PowerPoint and Microsoft Word skills including the development of complex spreadsheets and presentations and experience preparing, documenting, and presenting narrative reports and statistical analyses.
• Knowledge of current federal and California state labor and benefit laws and regulations required.
• Experience with administering benefits and leave programs required.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
This position requires the ability to work extended hours and/or weekends.
Travel:
0% of travel time expected for the position.
Compensation:
$96,000-$100,000 Show more details...
via Salary.com
posted_at: 29 days agoschedule_type: Full-time
The 49ers Promotions Team, under the direction of the Senior Manager, Entertainment & Live Event Operations, will be responsible for the execution of gameday promotions and assist with on-field logistics for the national anthem, select halftime shows, and themed games. Hype Team members may also assist with 49ers team events and marketing initiatives.
Responsibilities and Duties...
• Represents the San Francisco 49ers, Levi’s® Stadium, and their
The 49ers Promotions Team, under the direction of the Senior Manager, Entertainment & Live Event Operations, will be responsible for the execution of gameday promotions and assist with on-field logistics for the national anthem, select halftime shows, and themed games. Hype Team members may also assist with 49ers team events and marketing initiatives.
Responsibilities and Duties...
• Represents the San Francisco 49ers, Levi’s® Stadium, and their respective partners as promotion team members at all 49ers games and select team events
• Responsible for execution of in-game promotional elements, such as selecting contestants for contests, handing out promotional items to lucky sections, working as a team to execute theme game initiatives such as prize distribution and ceremonies
• Provide energy to our fans on and off-camera during key moments during the game to help build a home-field advantage for the team
• Assist with on-field operations and field movements for pregame introductions, national anthem performances, and select halftime shows
• Assist with mascot photo opportunities, ie: set up and breakdown of equipment & assisting with greeting fans, taking pictures, and line control
• Acting as an extension of our guest services team – helping fans with wayfinding, answering questions, and communicating with 49ers Game Presentation Staff to ensure all guests have an excellent experience when attending games or events
Required Abilities and Skills:
• Excellent communication skills
• Charismatic and outgoing personality
• Team oriented, works well under pressure, has a positive attitude, self-starter
• Passion for football and the San Francisco 49ers
• Available for at least 7 home games out of the 10 home game schedule, plus a training/rehearsal day before the season begins (date TBD)
• Flexible schedule – must be able to work unusual hours including evenings, weekends, and
• holidays as needed.
Education and Experience:
• Experience with event production/promotions/game presentation is a plus
• Local market knowledge is a plus
• Must be at least 18 years of age.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee may be exposed to outdoor weather conditions. Must be able to stand and remain mobile for extended periods of time.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this position include close vision and the ability to adjust focus.
Travel:
0% of travel time expected for the position.
Job Type: Part-time
Schedule:
• Day shift
• Holidays
• Night shift
• Weekend availability
Work Location: One location Show more details...
Responsibilities and Duties...
• Represents the San Francisco 49ers, Levi’s® Stadium, and their respective partners as promotion team members at all 49ers games and select team events
• Responsible for execution of in-game promotional elements, such as selecting contestants for contests, handing out promotional items to lucky sections, working as a team to execute theme game initiatives such as prize distribution and ceremonies
• Provide energy to our fans on and off-camera during key moments during the game to help build a home-field advantage for the team
• Assist with on-field operations and field movements for pregame introductions, national anthem performances, and select halftime shows
• Assist with mascot photo opportunities, ie: set up and breakdown of equipment & assisting with greeting fans, taking pictures, and line control
• Acting as an extension of our guest services team – helping fans with wayfinding, answering questions, and communicating with 49ers Game Presentation Staff to ensure all guests have an excellent experience when attending games or events
Required Abilities and Skills:
• Excellent communication skills
• Charismatic and outgoing personality
• Team oriented, works well under pressure, has a positive attitude, self-starter
• Passion for football and the San Francisco 49ers
• Available for at least 7 home games out of the 10 home game schedule, plus a training/rehearsal day before the season begins (date TBD)
• Flexible schedule – must be able to work unusual hours including evenings, weekends, and
• holidays as needed.
Education and Experience:
• Experience with event production/promotions/game presentation is a plus
• Local market knowledge is a plus
• Must be at least 18 years of age.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee may be exposed to outdoor weather conditions. Must be able to stand and remain mobile for extended periods of time.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this position include close vision and the ability to adjust focus.
Travel:
0% of travel time expected for the position.
Job Type: Part-time
Schedule:
• Day shift
• Holidays
• Night shift
• Weekend availability
Work Location: One location Show more details...
via Salary.com
schedule_type: Full-time
Under the direction of the Assistant Payroll Manager, coordinate and participate in technical payroll accounting activities, participate in the preparation, maintenance, processing, analysis and auditing of manual and automated payroll data, information, records, and reports, and ensures accuracy and completeness of payroll transactions.
Responsibilities and Duties...
• Assists in ensuring accurate and timely production of weekly payroll functions;
Under the direction of the Assistant Payroll Manager, coordinate and participate in technical payroll accounting activities, participate in the preparation, maintenance, processing, analysis and auditing of manual and automated payroll data, information, records, and reports, and ensures accuracy and completeness of payroll transactions.
Responsibilities and Duties...
• Assists in ensuring accurate and timely production of weekly payroll functions; oversee and participate in the review, verification, auditing, input and processing of payroll forms, records, and documents.
• Ensures receipt, processing and auditing of employee time information and related reports and documents; participates with the inputting, coding and adjustment of employee information including deductions.
• Participate in the preparation and maintenance of records and reports related to payroll, employee information, time sheets, benefits, salaries, leave, deductions, payments, and other assigned duties; review, evaluate and audit payroll, health benefit changes and related records and reports; for accurate payroll processing.
• Participate in complex payroll support functions; calculate, review, verify and post a variety of complex payroll data such as gross pay, contract adjustments, retroactive payments, hours, PTO balance, reconcile and submit payrolls for check processing.
• Coordinate auditing, record-keeping, and reporting functions to ensure proper application, calculation and reporting of payroll data and benefits, participate in the coding and application of voluntary deductions; participate with the distribution and processing of 401k and Health Savings Account (HSA) plans; coordinate the processing of payroll deductions for health and welfare benefits; verify proper authorizing signatures, coding, and accuracy of payroll adjustments.
• Compose, distribute, and respond to inquiries (phone calls, emails) and distribute payroll-related documents and materials to employees.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to apply principles and practices involved in payroll administration and company policies.
• Ability to calculate tax withholdings, voluntary and involuntary deductions.
• Ability to perform complex and specialized payroll calculations and support functions.
• Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted.
• Ability to work confidentially and with discretion.
• Ability to work independently with little direction.
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Strong oral and written communication skills.
• Strong customer service skills including tact, patience, and courtesy.
Education and Experience:
• Bachelor’s degree or equivalent degree and at least 3-5 years’ relevant work experience; or an equivalent combination of education and experience.
• Experience working with multiple databases for payroll processing.
• Increasingly responsible payroll experience.
• Experience with payroll system implementations strongly preferred.
• Great Plains, Microsoft Dynamics 365 experience preferred.
• Experience with time and attendance systems required.
• Proficient with Microsoft Office, Excel, Word, Outlook.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time.
The employee is frequently required to sit, stand, and move/lift up to 25 pounds. The employee is also required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to talk or hear. Specific vision abilities required by this position include close vision and ability to adjust focus.
This position requires the ability to work extended hours and/or weekends when necessary.
Travel:
0% of travel time expected for the position.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Physical Setting:
• Office
Schedule:
• 8 hour shift
• Monday to Friday
Work Location: One location Show more details...
Responsibilities and Duties...
• Assists in ensuring accurate and timely production of weekly payroll functions; oversee and participate in the review, verification, auditing, input and processing of payroll forms, records, and documents.
• Ensures receipt, processing and auditing of employee time information and related reports and documents; participates with the inputting, coding and adjustment of employee information including deductions.
• Participate in the preparation and maintenance of records and reports related to payroll, employee information, time sheets, benefits, salaries, leave, deductions, payments, and other assigned duties; review, evaluate and audit payroll, health benefit changes and related records and reports; for accurate payroll processing.
• Participate in complex payroll support functions; calculate, review, verify and post a variety of complex payroll data such as gross pay, contract adjustments, retroactive payments, hours, PTO balance, reconcile and submit payrolls for check processing.
• Coordinate auditing, record-keeping, and reporting functions to ensure proper application, calculation and reporting of payroll data and benefits, participate in the coding and application of voluntary deductions; participate with the distribution and processing of 401k and Health Savings Account (HSA) plans; coordinate the processing of payroll deductions for health and welfare benefits; verify proper authorizing signatures, coding, and accuracy of payroll adjustments.
• Compose, distribute, and respond to inquiries (phone calls, emails) and distribute payroll-related documents and materials to employees.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to apply principles and practices involved in payroll administration and company policies.
• Ability to calculate tax withholdings, voluntary and involuntary deductions.
• Ability to perform complex and specialized payroll calculations and support functions.
• Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted.
• Ability to work confidentially and with discretion.
• Ability to work independently with little direction.
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Strong oral and written communication skills.
• Strong customer service skills including tact, patience, and courtesy.
Education and Experience:
• Bachelor’s degree or equivalent degree and at least 3-5 years’ relevant work experience; or an equivalent combination of education and experience.
• Experience working with multiple databases for payroll processing.
• Increasingly responsible payroll experience.
• Experience with payroll system implementations strongly preferred.
• Great Plains, Microsoft Dynamics 365 experience preferred.
• Experience with time and attendance systems required.
• Proficient with Microsoft Office, Excel, Word, Outlook.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time.
The employee is frequently required to sit, stand, and move/lift up to 25 pounds. The employee is also required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to talk or hear. Specific vision abilities required by this position include close vision and ability to adjust focus.
This position requires the ability to work extended hours and/or weekends when necessary.
Travel:
0% of travel time expected for the position.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Physical Setting:
• Office
Schedule:
• 8 hour shift
• Monday to Friday
Work Location: One location Show more details...
via Talent.com
posted_at: 2 days agoschedule_type: Full-time
Logistics Team Members are responsible for setting up, supporting and striking all events at Levi’s Stadium. These events can range from 15-person board meetings to 300 person banquets to attendance of 70,000 for football games.
Logistics ...
• Safely and securely moves furniture to suit the needs of each event.
• Sets up tables, linens, chairs and stages per special event layouts.
• Establishes a secure perimeter by setting up metal detectors,
Logistics Team Members are responsible for setting up, supporting and striking all events at Levi’s Stadium. These events can range from 15-person board meetings to 300 person banquets to attendance of 70,000 for football games.
Logistics ...
• Safely and securely moves furniture to suit the needs of each event.
• Sets up tables, linens, chairs and stages per special event layouts.
• Establishes a secure perimeter by setting up metal detectors, barricades and ticket scanners.
• Assists in client and vendor load-in for special events.
• Other duties as assigned.
Street Closure / Opening :
• Interacts with pedestrian and vehicular traffic to provide information regarding closed roads, updated travel routes and information regarding stadium events.
• Operates golf carts, gas vehicles and / or forklifts (if certified) in order to deliver, stage and / or deploy items such as tables, chairs, signage, barricades and other safety items.
• Executes layouts for pedestrian safety, traffic control, passenger queuing for VTA light rail as well as a hardened security perimeter.
• Aids in the safe and secure direction of VTA trains at pedestrian intersections.
• Abides by all necessary safety precautions for working at night, in low visibility and / or operating vehicles in city streets.
• Other duties as assigned.
Warehouse Staff :
• Manifests, delivers, and logs beverage distribution to all internal departments.
• Loads and unloads freight and passenger vehicles, transport packages to / from warehouse and log all items received and distributed.
• Demonstrates effective communication regarding the transfer of possession of packages.
• Performs general maintenance on furniture, pallet jacks and other items.
• Other duties as assigned.
Loading Dock Staff :
• Maintains the safety, organization and efficient operation of the loading dock and surrounding private parking lots before, during and after events.
• Receives, logs and delivers all incoming and outgoing packages.
• Inspects, maintains, and reports any issues with all forklifts.
• Interacts with internal stakeholders such as our janitorial, concessions, merchandise and restaurant contractors.
• Other duties as assigned.
Required Abilities and Skills :
• Ability to use focus on a speaker using verbal and non-verbal clues to understand their message, comprehend the information and respond thoughtfully.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
Education and Experience :
• High school degree or equivalent degree and 0-1 years’ experience; or an equivalent combination of education and experience
• Must possess a California driver’s license and clean driving record.
Physical Demands and Work Environment :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be standing in an indoor / outdoor facility the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms.
The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and / or move up to 50 pounds.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
This position requires the ability to work extended hours and / or weekends.
Travel :
0% travel time expected for this position.
Compensation : $20.00 / hr
$20.00 / hr
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The Forty Niners Stadium Management Company is an equal opportunity employer. We encourage all qualified candidates to apply regardless of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation or able-status.
Last updated : 2023-07-05 Show more details...
Logistics ...
• Safely and securely moves furniture to suit the needs of each event.
• Sets up tables, linens, chairs and stages per special event layouts.
• Establishes a secure perimeter by setting up metal detectors, barricades and ticket scanners.
• Assists in client and vendor load-in for special events.
• Other duties as assigned.
Street Closure / Opening :
• Interacts with pedestrian and vehicular traffic to provide information regarding closed roads, updated travel routes and information regarding stadium events.
• Operates golf carts, gas vehicles and / or forklifts (if certified) in order to deliver, stage and / or deploy items such as tables, chairs, signage, barricades and other safety items.
• Executes layouts for pedestrian safety, traffic control, passenger queuing for VTA light rail as well as a hardened security perimeter.
• Aids in the safe and secure direction of VTA trains at pedestrian intersections.
• Abides by all necessary safety precautions for working at night, in low visibility and / or operating vehicles in city streets.
• Other duties as assigned.
Warehouse Staff :
• Manifests, delivers, and logs beverage distribution to all internal departments.
• Loads and unloads freight and passenger vehicles, transport packages to / from warehouse and log all items received and distributed.
• Demonstrates effective communication regarding the transfer of possession of packages.
• Performs general maintenance on furniture, pallet jacks and other items.
• Other duties as assigned.
Loading Dock Staff :
• Maintains the safety, organization and efficient operation of the loading dock and surrounding private parking lots before, during and after events.
• Receives, logs and delivers all incoming and outgoing packages.
• Inspects, maintains, and reports any issues with all forklifts.
• Interacts with internal stakeholders such as our janitorial, concessions, merchandise and restaurant contractors.
• Other duties as assigned.
Required Abilities and Skills :
• Ability to use focus on a speaker using verbal and non-verbal clues to understand their message, comprehend the information and respond thoughtfully.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
Education and Experience :
• High school degree or equivalent degree and 0-1 years’ experience; or an equivalent combination of education and experience
• Must possess a California driver’s license and clean driving record.
Physical Demands and Work Environment :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be standing in an indoor / outdoor facility the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms.
The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and / or move up to 50 pounds.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
This position requires the ability to work extended hours and / or weekends.
Travel :
0% travel time expected for this position.
Compensation : $20.00 / hr
$20.00 / hr
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The Forty Niners Stadium Management Company is an equal opportunity employer. We encourage all qualified candidates to apply regardless of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation or able-status.
Last updated : 2023-07-05 Show more details...
via TeamWork Online
posted_at: 4 days agoschedule_type: Full-time
The Levi’s Stadium Event Sales Associate is responsible for generating event revenue, specifically for private catered events through various channels including outreach to personal network of contacts and fostering inbound leads. Additionally, the role pro-actively assists in developing future event opportunities that will benefit Levi’s Stadium’s long-term sales goals.
Responsibilities and... Duties:
• Prospects outbound sales efforts through
The Levi’s Stadium Event Sales Associate is responsible for generating event revenue, specifically for private catered events through various channels including outreach to personal network of contacts and fostering inbound leads. Additionally, the role pro-actively assists in developing future event opportunities that will benefit Levi’s Stadium’s long-term sales goals.
Responsibilities and... Duties:
• Prospects outbound sales efforts through cold calls, warm calls and client communications through active use of CRM.
• Meets and exceeds monthly and yearly revenue targets.
• Displays a thorough understanding of private event locations within the stadium including capacities, capabilities and rental rates.
• Performs site visits to prospective clients.
• Manages daily client business needs; sends estimates, contracts and corresponding sales documents.
• Provides exceptional service to clients.
• Effectively communicates with internal key stakeholders including event managers, stadium operations and hospitality provider to provide clients with the best-in-class experience.
• Participates in weekly team meetings, providing updates on new, prospective and booked business.
• Proactively researches, analyzes and develops event revenue generating opportunities.
• Travels to industry conferences to promote and sell Levi’s Stadium Events.
• Other duties as assigned.
Required Abilities and Skills:
• Demonstrates ability to effectively build a network of contacts at all levels within the industry and in the community.
• Establishes credibility through timely, responsive and truthful interactions.
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient and reliable services and products for internal and external stakeholders.
• Able to communicate confidently and competently to all types of audiences within a variety of delivery methods.
• Creative and innovative; the ability to present alternatives and solutions.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple tasks.
• Communicates orally and in writing in a clear, concise and impartial manner.
Education and Experience:
• Bachelor’s degree or equivalent degree and at least 2-4 years’ relevant work experience; or an equivalent combination of education and experience.
• Proficient in Microsoft Office Programs, knowledge of events industry CRM program.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in an indoor/outdoor facility the majority of the time.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Travel:
40% of local travel time and 5% of intra and interstate travel requiring overnight stay are expected for this position.
Compensation:
$25/hr + Comp Plan Show more details...
Responsibilities and... Duties:
• Prospects outbound sales efforts through cold calls, warm calls and client communications through active use of CRM.
• Meets and exceeds monthly and yearly revenue targets.
• Displays a thorough understanding of private event locations within the stadium including capacities, capabilities and rental rates.
• Performs site visits to prospective clients.
• Manages daily client business needs; sends estimates, contracts and corresponding sales documents.
• Provides exceptional service to clients.
• Effectively communicates with internal key stakeholders including event managers, stadium operations and hospitality provider to provide clients with the best-in-class experience.
• Participates in weekly team meetings, providing updates on new, prospective and booked business.
• Proactively researches, analyzes and develops event revenue generating opportunities.
• Travels to industry conferences to promote and sell Levi’s Stadium Events.
• Other duties as assigned.
Required Abilities and Skills:
• Demonstrates ability to effectively build a network of contacts at all levels within the industry and in the community.
• Establishes credibility through timely, responsive and truthful interactions.
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient and reliable services and products for internal and external stakeholders.
• Able to communicate confidently and competently to all types of audiences within a variety of delivery methods.
• Creative and innovative; the ability to present alternatives and solutions.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple tasks.
• Communicates orally and in writing in a clear, concise and impartial manner.
Education and Experience:
• Bachelor’s degree or equivalent degree and at least 2-4 years’ relevant work experience; or an equivalent combination of education and experience.
• Proficient in Microsoft Office Programs, knowledge of events industry CRM program.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in an indoor/outdoor facility the majority of the time.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Travel:
40% of local travel time and 5% of intra and interstate travel requiring overnight stay are expected for this position.
Compensation:
$25/hr + Comp Plan Show more details...
via Salary.com
posted_at: 23 days agoschedule_type: Full-time
The Manager, Partnership Sales negotiates and executes corporate partnerships with a primary focus on new business development. This role meets directly with new partner prospects on a regular basis in order to increase overall sales and investment opportunities for the Club along with Levi’s® Stadium events. This position sells integrated corporate partnerships that include intellectual property... rights, entitlements, promotions, media (television,
The Manager, Partnership Sales negotiates and executes corporate partnerships with a primary focus on new business development. This role meets directly with new partner prospects on a regular basis in order to increase overall sales and investment opportunities for the Club along with Levi’s® Stadium events. This position sells integrated corporate partnerships that include intellectual property... rights, entitlements, promotions, media (television, radio, online, print), signage, special events, hospitality/suites, 49ers Foundation/community opportunities, Levi’s® Stadium events and other assets.
Responsibilities and Duties:
• Generates new sponsorship revenue from regional, national and global companies.
• Achieves individual sales goals and assist department in achieving annual revenue targets.
• Develops and leads strategic, custom marketing plans with partner objectives and priorities at the forefront aimed to maximize brand value.
• Maintains a robust pipeline through qualified leads and cold calls with potential partner opportunities.
• Builds and enhances existing client relationships and work with activation team to ensure client success.
• Other duties as assigned.
Required Abilities and Skills:
• Demonstrates ability to effectively build a network of contacts at all levels within the industry and in the community, both internally and externally.
• Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted
• Lead meetings in which stakeholders come together to focus ideas in a single direction.
• Able to communicate confidently and competently to all types of audiences within a variety of delivery methods.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Communicates orally and in writing in a clear, concise and impartial manner.
Education and Experience:
• Bachelor’s degree or equivalent degree and 5 years of relevant work experience; or an equivalent combination of education and experience.
• Experience with Microsoft Suite including PowerPoint & Word.
• Experience with Prospecting Sales Resources (ZoomInfo, LinkedIn, Winmo, SponsorUnited).
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Travel:
10% of travel time expected for the position both intra and interstate occasionally requiring overnight stay.
Compensation:
$70-80K Base Commissions Potential Show more details...
Responsibilities and Duties:
• Generates new sponsorship revenue from regional, national and global companies.
• Achieves individual sales goals and assist department in achieving annual revenue targets.
• Develops and leads strategic, custom marketing plans with partner objectives and priorities at the forefront aimed to maximize brand value.
• Maintains a robust pipeline through qualified leads and cold calls with potential partner opportunities.
• Builds and enhances existing client relationships and work with activation team to ensure client success.
• Other duties as assigned.
Required Abilities and Skills:
• Demonstrates ability to effectively build a network of contacts at all levels within the industry and in the community, both internally and externally.
• Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted
• Lead meetings in which stakeholders come together to focus ideas in a single direction.
• Able to communicate confidently and competently to all types of audiences within a variety of delivery methods.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Communicates orally and in writing in a clear, concise and impartial manner.
Education and Experience:
• Bachelor’s degree or equivalent degree and 5 years of relevant work experience; or an equivalent combination of education and experience.
• Experience with Microsoft Suite including PowerPoint & Word.
• Experience with Prospecting Sales Resources (ZoomInfo, LinkedIn, Winmo, SponsorUnited).
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Travel:
10% of travel time expected for the position both intra and interstate occasionally requiring overnight stay.
Compensation:
$70-80K Base Commissions Potential Show more details...
via TeamWork Online
schedule_type: Full-time
A Guest Services Representative may work as a ticket taker, usher, suite attendant, mobility services representative, guest service station attendant, or in other non-security positions. Each area plays a vital role in delivering exceptional customer service to guests at Levi's Stadium. The position requires sharp observation skills, strong communication skills, and a passion for interacting with... people.
Responsibilities and Duties:
• Serves
A Guest Services Representative may work as a ticket taker, usher, suite attendant, mobility services representative, guest service station attendant, or in other non-security positions. Each area plays a vital role in delivering exceptional customer service to guests at Levi's Stadium. The position requires sharp observation skills, strong communication skills, and a passion for interacting with... people.
Responsibilities and Duties:
• Serves as information specialist: knowledgeable about the stadium and events in order to appropriately respond to guest comments, questions, and requests.
• Verifies credentials and scans tickets allowing access or redirecting guests to the correct location.
• The “eyes and ears” of Levi’s Stadium: GSRs operate radio or other communication equipment, tablets and handheld ticketing devices.
• Safely operates and monitors escalators and elevators to ensure safety of guests.
• Assists guests with limited mobility to navigate the stadium and parking lot as needed.
• Prepares and maintains assigned section for guests, this could include wiping down seats, looking for potential hazards and/or reporting safety concerns.
• Provides assistance with lost and found.
• Proactively seeks opportunities to make lasting positive memories for our guests.
• Commits to delivering Levi’s Stadium’s Common Purpose, Core Values, and Service Promise.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to communicate with and listen to diverse populations.
• Ability to multitask and work in a fast-paced environment.
• Must be able to maintain a positive and professional attitude while handling difficult situations.
• Work cooperatively with all team members across all departments.
• Ability to react appropriately in emergency and high stress situations.
• Maintain regular and reliable attendance.
Education and Experience:
• Must be 18 years old.
• High school degree or equivalent.
• Government issued ID.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be exposed to outdoor weather conditions.
The employee is constantly required to stand and walk. The employee is regularly required to talk and hear. The employee may be occasionally required to stoop, kneel, crouch, and lift and/or move up to 25 pounds. Certain positions may require the employee to push or pull 250 pounds.
Specific vision abilities required by this position include close vision and depth perception.
This position requires the ability to work events on evenings, holidays and weekends.
Travel:
0% of local travel time expected for this position.
Compensation:
$18.50/hr Show more details...
Responsibilities and Duties:
• Serves as information specialist: knowledgeable about the stadium and events in order to appropriately respond to guest comments, questions, and requests.
• Verifies credentials and scans tickets allowing access or redirecting guests to the correct location.
• The “eyes and ears” of Levi’s Stadium: GSRs operate radio or other communication equipment, tablets and handheld ticketing devices.
• Safely operates and monitors escalators and elevators to ensure safety of guests.
• Assists guests with limited mobility to navigate the stadium and parking lot as needed.
• Prepares and maintains assigned section for guests, this could include wiping down seats, looking for potential hazards and/or reporting safety concerns.
• Provides assistance with lost and found.
• Proactively seeks opportunities to make lasting positive memories for our guests.
• Commits to delivering Levi’s Stadium’s Common Purpose, Core Values, and Service Promise.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to communicate with and listen to diverse populations.
• Ability to multitask and work in a fast-paced environment.
• Must be able to maintain a positive and professional attitude while handling difficult situations.
• Work cooperatively with all team members across all departments.
• Ability to react appropriately in emergency and high stress situations.
• Maintain regular and reliable attendance.
Education and Experience:
• Must be 18 years old.
• High school degree or equivalent.
• Government issued ID.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be exposed to outdoor weather conditions.
The employee is constantly required to stand and walk. The employee is regularly required to talk and hear. The employee may be occasionally required to stoop, kneel, crouch, and lift and/or move up to 25 pounds. Certain positions may require the employee to push or pull 250 pounds.
Specific vision abilities required by this position include close vision and depth perception.
This position requires the ability to work events on evenings, holidays and weekends.
Travel:
0% of local travel time expected for this position.
Compensation:
$18.50/hr Show more details...
via Sports Job Board - Sport Management Hub
posted_at: 10 days agoschedule_type: Full-time
The Coordinator, Activation & Events role helps to grow the Foundation’s footprint and impact in the Bay Area. This role is responsible for activating, implementing, and fulfilling the 49ers Foundation’s charitable partnerships and initiatives. The position will help cultivate and maintain relationships with key supporters by assisting with contract activations with the goal of ensuring continued... charitable investments in our work. In addition,
The Coordinator, Activation & Events role helps to grow the Foundation’s footprint and impact in the Bay Area. This role is responsible for activating, implementing, and fulfilling the 49ers Foundation’s charitable partnerships and initiatives. The position will help cultivate and maintain relationships with key supporters by assisting with contract activations with the goal of ensuring continued... charitable investments in our work. In addition, the role will handle a variety of detail-oriented tasks with a focus on signature event execution, as well as supporting the 49ers Foundation’s cause-marketing initiatives.
Responsibilities and Duties:
• Serves as primary contact and project lead for new charitable partners.
• Coordinates charitable partner activations inclusive of rights/benefits, entitlements, and promotions.
• Creates communications for upcoming events, 49ers Foundation donation opportunities, and gameday information for 49ers Foundation supporters across multiple channels, including monthly e-mail updates, social media, and website.
• Runs registration and external communications for 49ers Foundation tentpole fundraiser events.
• Ideates, plans, and fulfills 49ers Foundation auction packages.
• Helps facilitate charitable partner activations at games, auction experiences, marketing events and other 49ers Foundation initiatives.
• Collaborates with internal team to set communication and event timelines.
• Analyzes existing branding and marketing materials to determine brand consistency, audience engagement, and maximum impact.
• Maintains a department asset inventory for charitable partners and program initiatives.
• Creates monthly, mid-season, and annual end-of-season partnership recaps that showcase a deep understanding of partners’ philanthropic goals.
• Assists in planning, organizing, and implementing all 49ers Foundation fundraising event and partner sponsorship activations.
• Assists with game day donor visits, check presentations, and Foundation activities.
• Other duties as assigned Show more details...
Responsibilities and Duties:
• Serves as primary contact and project lead for new charitable partners.
• Coordinates charitable partner activations inclusive of rights/benefits, entitlements, and promotions.
• Creates communications for upcoming events, 49ers Foundation donation opportunities, and gameday information for 49ers Foundation supporters across multiple channels, including monthly e-mail updates, social media, and website.
• Runs registration and external communications for 49ers Foundation tentpole fundraiser events.
• Ideates, plans, and fulfills 49ers Foundation auction packages.
• Helps facilitate charitable partner activations at games, auction experiences, marketing events and other 49ers Foundation initiatives.
• Collaborates with internal team to set communication and event timelines.
• Analyzes existing branding and marketing materials to determine brand consistency, audience engagement, and maximum impact.
• Maintains a department asset inventory for charitable partners and program initiatives.
• Creates monthly, mid-season, and annual end-of-season partnership recaps that showcase a deep understanding of partners’ philanthropic goals.
• Assists in planning, organizing, and implementing all 49ers Foundation fundraising event and partner sponsorship activations.
• Assists with game day donor visits, check presentations, and Foundation activities.
• Other duties as assigned Show more details...
via TeamWork Online
posted_at: 10 days agoschedule_type: Full-time
The Graphic Designer thoughtfully produces visual creative from start to finish. Using creative expertise, efficiently executes creative requests according to the scope of the projects. Effectively communicates with other stakeholders in the marketing team, as well as employees from other departments on creative ideas and executions. Provides creative input on branding and offers new ideas to... elevate the 49ers brand.
Responsibilities and Duties:
•
The Graphic Designer thoughtfully produces visual creative from start to finish. Using creative expertise, efficiently executes creative requests according to the scope of the projects. Effectively communicates with other stakeholders in the marketing team, as well as employees from other departments on creative ideas and executions. Provides creative input on branding and offers new ideas to... elevate the 49ers brand.
Responsibilities and Duties:
• Designs and edits marketing collateral and digital content using Adobe software.
• Supports social media team in building daily content.
• Participates in brainstorms and discussions on branding and visual identity.
• Assists in organizing and managing creative projects from intake to completion.
• Collaborates with all other creatives to provide and magnify unique ideas.
• Actively communicates with employees in other departments to execute requests efficiently.
• Supports digital/social team by creating designed content and editing game photography.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders.
• Creative and innovative; the ability to see alternatives and solutions.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Communicates orally and in writing in a clear, concise and impartial manner.
Education and Experience:
• Bachelor’s degree in Art or Design or equivalent degree and at least 2 – 4 years of experience; or an equivalent combination of education and experience.
• Experience with Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe XD.
• Experience with Microsoft Suite and Google Workspace
• Experience with Adobe After Effects, Adobe Lightroom. Apple Keynote, Wrike & Slack preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision and the ability to adjust focus.
Travel:
0% of travel time expected for the position.
Compensation:
$27-28/hour Show more details...
Responsibilities and Duties:
• Designs and edits marketing collateral and digital content using Adobe software.
• Supports social media team in building daily content.
• Participates in brainstorms and discussions on branding and visual identity.
• Assists in organizing and managing creative projects from intake to completion.
• Collaborates with all other creatives to provide and magnify unique ideas.
• Actively communicates with employees in other departments to execute requests efficiently.
• Supports digital/social team by creating designed content and editing game photography.
• Other duties as assigned.
Required Abilities and Skills:
• Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders.
• Creative and innovative; the ability to see alternatives and solutions.
• Ability to achieve planned objectives through completing relevant tasks and focus.
• Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
• Communicates orally and in writing in a clear, concise and impartial manner.
Education and Experience:
• Bachelor’s degree in Art or Design or equivalent degree and at least 2 – 4 years of experience; or an equivalent combination of education and experience.
• Experience with Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe XD.
• Experience with Microsoft Suite and Google Workspace
• Experience with Adobe After Effects, Adobe Lightroom. Apple Keynote, Wrike & Slack preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
The employee will be sitting in a typical office environment the majority of the time and may be exposed to outdoor weather conditions.
The employee is frequently required to sit, use hands or fingers, handle or feel objects, tools, or controls and reach with hands and arms. The employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision and the ability to adjust focus.
Travel:
0% of travel time expected for the position.
Compensation:
$27-28/hour Show more details...
via Salary.com
schedule_type: Part-time
Job Title: Member Services
Company: 49ers Fit...
Directly Reports to: Operations Manager
Department: Operations
49ers Fit Job Descriptions and Service Standards work together to provide team members with a clear understanding of their job responsibilities and service expectations. Together they form the basis from which performance is evaluated.
49ERS FIT COMMITMENT
Do your best always to help 49ers Fit achieve its mission and promote and support
Job Title: Member Services
Company: 49ers Fit...
Directly Reports to: Operations Manager
Department: Operations
49ers Fit Job Descriptions and Service Standards work together to provide team members with a clear understanding of their job responsibilities and service expectations. Together they form the basis from which performance is evaluated.
49ERS FIT COMMITMENT
Do your best always to help 49ers Fit achieve its mission and promote and support our Core Values.
JOB DESCRIPTION
The Member Services Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Ensure that all members and guests check in and have active memberships
• Oversee guest and member traffic flow
• Manage and process different types of guests
• Collect dues and updating billing when appropriate
• Monitor and address membership alerts
• Assist members and guests with all inquiries and concerns
• Report all issues in a timely manner
• Contribute to maintaining the club-wide standards of cleanliness
• Answer phone calls and direct them appropriately
• Help integrate members into the club (completing profile, taking photos, distributing barcodes)
• Assist other departments when necessary
• Attend all required meetings
• Maintain an active and working knowledge of 49ers Fit as a company, as well as all services and promotions
• Remain proficient in policies and directives as outlined in the Member Services Playbook
REQUIRED QUALIFICATIONS:
1) Knowledge, Skills & Abilities:
• General understanding of Fitness Industry
• Ability to work with computers
• Excellent customer service and interpersonal communication skills
• Independent, self-starter with strong organizational skills
• Must be a team player
• Adhere to meal and rest break periods and must clock in and out for all shift times
2) Minimum Certifications/Education:
• High school degree or GED required
• Current CPR/AED Certification
• Must complete company HR trainings
3) Minimum Experience:
• 1-2 years customer service experience preferred
4) Physical Requirements:
• Must be able to lift 45 pounds
• Typing, using the telephone and computer mouse
• Frequent sitting, standing, walking, and stair climbing
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant Show more details...
Company: 49ers Fit...
Directly Reports to: Operations Manager
Department: Operations
49ers Fit Job Descriptions and Service Standards work together to provide team members with a clear understanding of their job responsibilities and service expectations. Together they form the basis from which performance is evaluated.
49ERS FIT COMMITMENT
Do your best always to help 49ers Fit achieve its mission and promote and support our Core Values.
JOB DESCRIPTION
The Member Services Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Ensure that all members and guests check in and have active memberships
• Oversee guest and member traffic flow
• Manage and process different types of guests
• Collect dues and updating billing when appropriate
• Monitor and address membership alerts
• Assist members and guests with all inquiries and concerns
• Report all issues in a timely manner
• Contribute to maintaining the club-wide standards of cleanliness
• Answer phone calls and direct them appropriately
• Help integrate members into the club (completing profile, taking photos, distributing barcodes)
• Assist other departments when necessary
• Attend all required meetings
• Maintain an active and working knowledge of 49ers Fit as a company, as well as all services and promotions
• Remain proficient in policies and directives as outlined in the Member Services Playbook
REQUIRED QUALIFICATIONS:
1) Knowledge, Skills & Abilities:
• General understanding of Fitness Industry
• Ability to work with computers
• Excellent customer service and interpersonal communication skills
• Independent, self-starter with strong organizational skills
• Must be a team player
• Adhere to meal and rest break periods and must clock in and out for all shift times
2) Minimum Certifications/Education:
• High school degree or GED required
• Current CPR/AED Certification
• Must complete company HR trainings
3) Minimum Experience:
• 1-2 years customer service experience preferred
4) Physical Requirements:
• Must be able to lift 45 pounds
• Typing, using the telephone and computer mouse
• Frequent sitting, standing, walking, and stair climbing
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant Show more details...
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