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Most recent job postings at adaptavist
via ZipRecruiter
posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Some of our global benefits include;
- Unlimited Holiday
- Pension matching up to 5%
- Employee assistance programme
- Udemy Online Learning
- Volunteer Days
- Flexible working hours
- Enhanced Maternity and Paternity Leave
- Season ticket loan
- Eye Care Vouchers
- Life Assurance
- Income Protection Scheme
- Private Medical with Bupa
- Bring your dog to work
- Adaptavist Rewards
About the team
At Kolekti, we have a clear vision: helping modern workers be the experts they were hired to be.
As part of this, we build market-leading apps that help users get more from the tools they already use. Our products extend and enhance Confluence and Trello - and are made by (and for) teams like yours.
We specialise in the work management practice. With a team of experts working across product development, quality assurance, user experience, customer support, and more, we're a truly global and diverse team united in our goal to end inefficient work.
About the role
As Product Manager this position will play a key role in ensuring the success of Kolekti's new app for Atlassian's Confluence.
This role will primarily operate to start in the introduction phase of the app's lifecycle, where the focus will be trying to reach market fit and progressing the app into the growth phase. Activities will include research (into the product, problem space, competitors and customer), defining solutions, helping to drive technical implementations and analysing the success (or failure) of solutions implemented.
What you'll be doing
- Defining and prioritising features and requirements, taking into account multiple inputs including customer needs and Atlassian
compatibility
- Operating cross-functionally to execute on the roadmap, including engaging with UX, Marketing, Support and Developers and other
functions as required.
- Setting goals (on both a product level and feature level), measuring and iterating on the outcomes
- Deep understanding of the customer through a range of inputs - such as customer interviews and analytics
- Driving strategic product decisions via evaluation of market trends, user feedback, and analysis of product performance
- Defining the vision for an app.
What we're looking for
- At least 3 years of Product Manager, Product Owner or Product Marketing Manager experience
- Collaborative approach to leading and inspiring a team
- Driven to set and accomplish complex goals. Experience in taking an idea, making a plan, and executing.
- Excellent interpersonal skills, both written and verbal, enabling you to work across a range of functions, teams, and seniority
- Experience in defining measures of success in a product, and interpreting complex data
- Proficient in English
#LI-CH1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Some of our global benefits include;
- Unlimited Holiday
- Pension matching up to 5%
- Employee assistance programme
- Udemy Online Learning
- Volunteer Days
- Flexible working hours
- Enhanced Maternity and Paternity Leave
- Season ticket loan
- Eye Care Vouchers
- Life Assurance
- Income Protection Scheme
- Private Medical with Bupa
- Bring your dog to work
- Adaptavist Rewards
About the team
At Kolekti, we have a clear vision: helping modern workers be the experts they were hired to be.
As part of this, we build market-leading apps that help users get more from the tools they already use. Our products extend and enhance Confluence and Trello - and are made by (and for) teams like yours.
We specialise in the work management practice. With a team of experts working across product development, quality assurance, user experience, customer support, and more, we're a truly global and diverse team united in our goal to end inefficient work.
About the role
As Product Manager this position will play a key role in ensuring the success of Kolekti's new app for Atlassian's Confluence.
This role will primarily operate to start in the introduction phase of the app's lifecycle, where the focus will be trying to reach market fit and progressing the app into the growth phase. Activities will include research (into the product, problem space, competitors and customer), defining solutions, helping to drive technical implementations and analysing the success (or failure) of solutions implemented.
What you'll be doing
- Defining and prioritising features and requirements, taking into account multiple inputs including customer needs and Atlassian
compatibility
- Operating cross-functionally to execute on the roadmap, including engaging with UX, Marketing, Support and Developers and other
functions as required.
- Setting goals (on both a product level and feature level), measuring and iterating on the outcomes
- Deep understanding of the customer through a range of inputs - such as customer interviews and analytics
- Driving strategic product decisions via evaluation of market trends, user feedback, and analysis of product performance
- Defining the vision for an app.
What we're looking for
- At least 3 years of Product Manager, Product Owner or Product Marketing Manager experience
- Collaborative approach to leading and inspiring a team
- Driven to set and accomplish complex goals. Experience in taking an idea, making a plan, and executing.
- Excellent interpersonal skills, both written and verbal, enabling you to work across a range of functions, teams, and seniority
- Experience in defining measures of success in a product, and interpreting complex data
- Proficient in English
#LI-CH1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
via Lever
schedule_type: Full-time
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen.
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About Us
Adaptavist’s mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.
Working at Adaptavist is unlike any other job you’ve ever had. We trust you from day one. We encourage curiosity. We champion diversity. We’re never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits include:
- Unlimited paid vacation
- Healthcare and Dental Care
- 401k matching
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Free online streaming service subscription
About the role
As the Software Engineer, you will work alongside an Engineering Team Lead and the wider Product team locally and remotely to shape the development of the ScriptRunner for Confluence on-premise product. You will also contribute to apps that help 20 million people around the world using the Atlassian tools to make better software. In this role, you will be managing the balance of your individual contributions and supporting your team in delivery. Additionally, as an engineer on the team, the role will be responsible for facilitating solution design, building on the knowledge and skills in the team as well as reaching out to other engineering teams for input.
Please note: we will only consider applicants currently based in Springfield, MO at this time.
What you'll be doing
• Deliver updates to key stakeholders like the product owner
• Divide work with peers
• Help unblock colleagues
• Designing, writing and testing solutions
• Complex, collaborative problem solving
• Taking and acting on feedback from peers and senior engineers
• Performing code peer reviews
• Writing automated tests at unit, integration, and functional levels
• Manage code quality within the team
• Troubleshooting builds and deployments
• Handling and owning support escalations
What we're looking for
• Established experience in a related Engineering position
• Software development skills in either Java/Groovy technologies and some of our preferred frontend technologies (JavaScript/TypeScript/React)
• Attitude of continual learning
• Experience working across the full development stack
A few nice to haves
• Experience of Agile Methodologies
• Knowledge of implementing and running CI / CD
• Atlassian Ecosystem experience
• OSGi
• React JS and Typescript
• Any kind of plugin development experience
• Desire to help and inspire colleagues
#LI-DA1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About Us
Adaptavist’s mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.
Working at Adaptavist is unlike any other job you’ve ever had. We trust you from day one. We encourage curiosity. We champion diversity. We’re never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits include:
- Unlimited paid vacation
- Healthcare and Dental Care
- 401k matching
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Free online streaming service subscription
About the role
As the Software Engineer, you will work alongside an Engineering Team Lead and the wider Product team locally and remotely to shape the development of the ScriptRunner for Confluence on-premise product. You will also contribute to apps that help 20 million people around the world using the Atlassian tools to make better software. In this role, you will be managing the balance of your individual contributions and supporting your team in delivery. Additionally, as an engineer on the team, the role will be responsible for facilitating solution design, building on the knowledge and skills in the team as well as reaching out to other engineering teams for input.
Please note: we will only consider applicants currently based in Springfield, MO at this time.
What you'll be doing
• Deliver updates to key stakeholders like the product owner
• Divide work with peers
• Help unblock colleagues
• Designing, writing and testing solutions
• Complex, collaborative problem solving
• Taking and acting on feedback from peers and senior engineers
• Performing code peer reviews
• Writing automated tests at unit, integration, and functional levels
• Manage code quality within the team
• Troubleshooting builds and deployments
• Handling and owning support escalations
What we're looking for
• Established experience in a related Engineering position
• Software development skills in either Java/Groovy technologies and some of our preferred frontend technologies (JavaScript/TypeScript/React)
• Attitude of continual learning
• Experience working across the full development stack
A few nice to haves
• Experience of Agile Methodologies
• Knowledge of implementing and running CI / CD
• Atlassian Ecosystem experience
• OSGi
• React JS and Typescript
• Any kind of plugin development experience
• Desire to help and inspire colleagues
#LI-DA1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application Show more details...
via ZipRecruiter
posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About the role
As a Sales Development Representative, you'll initiate contact with potential customers interested in the products and services offered by Adaptavist. Your goal is to respond to inbound inquiries, qualify marketing campaign leads, nurture product evaluations, and decrease product renewal attrition by connecting with clients.
This outbound activity is the link that connects the sales and account management teams to future clients by promoting our offering, generating interest, and qualifying needs, all while providing a high level of professionalism. As an SDR, you'll engage external prospects and distribute information to our internal teams with a high level of detail and accuracy.
We're looking for someone who is passionate about a career in sales, hungry to learn, and interested in technology. The ideal candidate will also be multilingual; preferred speaking languages are; Italian, Spanish, German, and French.
What you'll be doing
Qualify Marketing Leads
- Respond quickly to daily inbound inquiries to the Adaptavist website and other channels
- Showcase your personality, skills and knowledge as the first point of contact at Adaptavist
- Put the customers' needs first and always deliver a world-class experience
Respond to Marketing Leads
- Qualify inbound leads from marketing events and digital campaigns
- Ability to question and understand the clients reasons for interacting with our marketing campaigns
- Promote Adaptavist's products and services during every contact
Nurture Product Evaluations
- Understand the needs and goals of each client's evaluation
- Promote meetings with sales / client services when our offering can assist their evaluation
- Send appropriate resources to assist with the product evaluation
Manage Product Renewals
- Contact customers utilising Adaptavist products that are set to expire
- Understand how customers are using our applications and showcase other features not currently being used
- Find new opportunities by uncovering client needs and goals
What we're looking for
- Experience in a B2B customer-focused role
- Desire to be coached and take feedback gracefully
- Ability to adapt within a forever-changing environment
- Demonstrated ability to work solo as well as being a productive team member, making a large number of client calls and emails each day
- Willingness to learn new things, adapt sales methodologies and be eager to make new connections with prospects
- Strong communication skills, able to build rapport during phone calls
A few nice-to-haves
- Post-secondary education
- Experience with monthly target attainment
- Knowledge of the Atlassian ecosystem (Jira, Confluence)
- Experience using a CRM, preferably HubSpot
- Working experience with an internal communications tool, preferably Slack
- Understanding current digital marketing practises
- Time spent using video communication tools, preferably Zoom
- Experience using LinkedIn, ZoomInfo or other similar prospecting applications
- Language skills, preferably Italian or Spanish
32,000 - 32,000 a year
#LI-BR1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About the role
As a Sales Development Representative, you'll initiate contact with potential customers interested in the products and services offered by Adaptavist. Your goal is to respond to inbound inquiries, qualify marketing campaign leads, nurture product evaluations, and decrease product renewal attrition by connecting with clients.
This outbound activity is the link that connects the sales and account management teams to future clients by promoting our offering, generating interest, and qualifying needs, all while providing a high level of professionalism. As an SDR, you'll engage external prospects and distribute information to our internal teams with a high level of detail and accuracy.
We're looking for someone who is passionate about a career in sales, hungry to learn, and interested in technology. The ideal candidate will also be multilingual; preferred speaking languages are; Italian, Spanish, German, and French.
What you'll be doing
Qualify Marketing Leads
- Respond quickly to daily inbound inquiries to the Adaptavist website and other channels
- Showcase your personality, skills and knowledge as the first point of contact at Adaptavist
- Put the customers' needs first and always deliver a world-class experience
Respond to Marketing Leads
- Qualify inbound leads from marketing events and digital campaigns
- Ability to question and understand the clients reasons for interacting with our marketing campaigns
- Promote Adaptavist's products and services during every contact
Nurture Product Evaluations
- Understand the needs and goals of each client's evaluation
- Promote meetings with sales / client services when our offering can assist their evaluation
- Send appropriate resources to assist with the product evaluation
Manage Product Renewals
- Contact customers utilising Adaptavist products that are set to expire
- Understand how customers are using our applications and showcase other features not currently being used
- Find new opportunities by uncovering client needs and goals
What we're looking for
- Experience in a B2B customer-focused role
- Desire to be coached and take feedback gracefully
- Ability to adapt within a forever-changing environment
- Demonstrated ability to work solo as well as being a productive team member, making a large number of client calls and emails each day
- Willingness to learn new things, adapt sales methodologies and be eager to make new connections with prospects
- Strong communication skills, able to build rapport during phone calls
A few nice-to-haves
- Post-secondary education
- Experience with monthly target attainment
- Knowledge of the Atlassian ecosystem (Jira, Confluence)
- Experience using a CRM, preferably HubSpot
- Working experience with an internal communications tool, preferably Slack
- Understanding current digital marketing practises
- Time spent using video communication tools, preferably Zoom
- Experience using LinkedIn, ZoomInfo or other similar prospecting applications
- Language skills, preferably Italian or Spanish
32,000 - 32,000 a year
#LI-BR1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About Us
Adaptavist's mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.
Working at Adaptavist is unlike any other job you've ever had. We trust you from day one. We encourage curiosity. We champion diversity. We're never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits in Canada include:
- Unlimited paid vacation
- Canada Life Care including Life Insurance, Healthcare and Dental Care
- RRSP matching up to 4%
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Free online streaming service subscription
About the team
You will be joining our Adaptive Information Services team. AIS delivers a wide range of Services, everything from providing consultancy around popular tools like Monday.com, to offering guidance and support in using Adaptavist apps like ScriptRunner, to software development solutions to our clients. AIS' team is made up of coders, consultants and support people: we pride ourselves in having the technical expertise and people skills to help deliver an amazing experience for our clients.
We are a global team with members primarily based in the Spain, Canada and the States! Despite the geographical challenges, we remain a collaborative and communicative team with a heavy focus on development and internal growth.
About the role
We're open to fully remote people in Canada or the States. This individual should be based on EST.
Our Support Consultants are responsible for ensuring our customers receive world-class support, enabling them to get the most out of our services. You'll manage incoming requests reaching our client portal and lean on your troubleshooting and programming skills. You'll also be responsible for bringing our customer perspective into our internal conversations and highlighting ways to improve our customer experience. This role is required during normal USA EST office hours, Monday to Friday, and to be flexible to work earlier or later, based on the locale of clients in North America.
What you'll be doing
• Helping customers to troubleshoot and diagnose technical problems they may experience when using Adaptavist products or ones we support.
• Testing and reproducing customer problems in a local instance.
• Collaborating with other Consultants and Developers to diagnose, reproduce and resolve technical problems.
• Escalations and directing tickets to the right teams.
• Advising customers how to resolve technical problems that they may experience.
• Creating knowledge base articles for future self-service options.
• Suggesting improvements to our customer facing and internal documentation.
• Understanding Groovy and Java scripting languages.
• Helping customers quickly understand how the products we sell and support their business.
• Communicating with customers through our Jira Service Desk portals and other tools.
• Upholding the support standards outlined in our Service Level Agreement.
• Providing a world-class customer service experience for all Adaptavist customers.
What we're looking for
• Coding skills - the role will involve scripting with Groovy scripting however we're open to speaking to people new to Groovy.
• Experience working with Atlassian tools or similar toolsets.
• Experience providing technical support to customers.
• Ability to quickly grasp complex technical concepts and clearly communicate them using text and media.
• A knack for resourcefulness to help clients.
• Excellent written and verbal skills in English.
A few nice to haves
• Experience in Java or Groovy
• Experience in supporting cloud environment
• Experience in with Terminal commands (grep, ls, top, cd, chmod, chown)
• Bachelor's degree in Computing Science or equivalent experience
• Knowledge of Atlassian products
#LI-JO1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About Us
Adaptavist's mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.
Working at Adaptavist is unlike any other job you've ever had. We trust you from day one. We encourage curiosity. We champion diversity. We're never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits in Canada include:
- Unlimited paid vacation
- Canada Life Care including Life Insurance, Healthcare and Dental Care
- RRSP matching up to 4%
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Free online streaming service subscription
About the team
You will be joining our Adaptive Information Services team. AIS delivers a wide range of Services, everything from providing consultancy around popular tools like Monday.com, to offering guidance and support in using Adaptavist apps like ScriptRunner, to software development solutions to our clients. AIS' team is made up of coders, consultants and support people: we pride ourselves in having the technical expertise and people skills to help deliver an amazing experience for our clients.
We are a global team with members primarily based in the Spain, Canada and the States! Despite the geographical challenges, we remain a collaborative and communicative team with a heavy focus on development and internal growth.
About the role
We're open to fully remote people in Canada or the States. This individual should be based on EST.
Our Support Consultants are responsible for ensuring our customers receive world-class support, enabling them to get the most out of our services. You'll manage incoming requests reaching our client portal and lean on your troubleshooting and programming skills. You'll also be responsible for bringing our customer perspective into our internal conversations and highlighting ways to improve our customer experience. This role is required during normal USA EST office hours, Monday to Friday, and to be flexible to work earlier or later, based on the locale of clients in North America.
What you'll be doing
• Helping customers to troubleshoot and diagnose technical problems they may experience when using Adaptavist products or ones we support.
• Testing and reproducing customer problems in a local instance.
• Collaborating with other Consultants and Developers to diagnose, reproduce and resolve technical problems.
• Escalations and directing tickets to the right teams.
• Advising customers how to resolve technical problems that they may experience.
• Creating knowledge base articles for future self-service options.
• Suggesting improvements to our customer facing and internal documentation.
• Understanding Groovy and Java scripting languages.
• Helping customers quickly understand how the products we sell and support their business.
• Communicating with customers through our Jira Service Desk portals and other tools.
• Upholding the support standards outlined in our Service Level Agreement.
• Providing a world-class customer service experience for all Adaptavist customers.
What we're looking for
• Coding skills - the role will involve scripting with Groovy scripting however we're open to speaking to people new to Groovy.
• Experience working with Atlassian tools or similar toolsets.
• Experience providing technical support to customers.
• Ability to quickly grasp complex technical concepts and clearly communicate them using text and media.
• A knack for resourcefulness to help clients.
• Excellent written and verbal skills in English.
A few nice to haves
• Experience in Java or Groovy
• Experience in supporting cloud environment
• Experience in with Terminal commands (grep, ls, top, cd, chmod, chown)
• Bachelor's degree in Computing Science or equivalent experience
• Knowledge of Atlassian products
#LI-JO1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
via Salary.com
posted_at: 5 days agoschedule_type: Full-time
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen.
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About the role
As our new Financial Controller, you will be responsible for overseeing our financial operations, ensuring accurate and timely financial reporting, and maintaining strong internal controls across entities based in the USA, Canada, Spain, Malaysia, Australia, Germany, Estonia, Netherlands, South Africa, Ukraine. You will play a key part in maintaining financial integrity and supporting our growth.
What you'll be doing
- Oversee monthly, quarterly, and annual financial statements, ensuring compliance, through to provision of financial reports to executives and stakeholders.
- Establish, maintain and continuously iterate strong internal controls, policies, and procedures that safeguard company assets, ensure accuracy in financial transactions, mitigate risks and strengthen financial processes.
- Ensure compliance with relevant accounting standards, tax regulations, and legal requirements, and always stays up-to-date with changes in financial regulations and implement necessary measures to maintain compliance.
- Monitor and forecast cash flow to ensure sufficient liquidity for the company's operations while developing strategies to optimize cash flow, manage working capital requirements, and mitigate financial risks.
- Coordinate and manage audits, working closely with auditors to provide necessary documentation and address audit findings, through to implementing recommendations to improve control procedures.
- Conduct financial analysis and provide insights to support strategic decision-making. Analyse financial data, identify trends, and present meaningful reports to executives, enabling data-driven decision-making.
- Collaborate with tax advisors to ensure timely filing of tax returns and compliance with tax regulations. Identify tax planning opportunities to optimize tax liabilities and support the company's tax strategies.
- Lead a team of finance professionals, providing guidance, coaching, and support, while fostering a collaborative and high-performing culture.
- Continuously assess and enhance financial control processes, identifying opportunities to streamline operations, improve efficiency, and drive automation.
- Proactively identify, assess, and mitigate financial risks, working closely with other teams such as Legal, Compliance. Provide recommendations to senior management on risk mitigation strategies, ensuring the company's financial stability and sustainability.
- Collaborate with cross-functional teams, including finance colleagues, executive leadership, and operational departments, to support business initiatives and provide financial expertise.
- Build and maintain strong relationships with external stakeholders, such as auditors, financial institutions, and regulatory bodies.
What we're looking for
- You will have a Bachelor's degree in Finance, Accounting, or a related field, or equivalent qualifications or experience. Additional certifications (e.g., CPA, CMA) would be a bonus.
- You come from a Financial Control background, ideally having worked in the technology/software industry, or similar fast-paced environment.
- You are an established leader who motivates, inspires and continuously develops your team.
- Your knowledge of accounting principles, financial regulations and reporting standards is strong.
- You will have previous experience in financial reporting, budgeting, forecasting, and financial analysis.
- You have a solid understanding of tax regulations and compliance requirements, and have previously dealt with foreign entities and currencies.
- You possess excellent analytical skills, with the ability to interpret financial data and provide relevant insights.
#LI-AS1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About the role
As our new Financial Controller, you will be responsible for overseeing our financial operations, ensuring accurate and timely financial reporting, and maintaining strong internal controls across entities based in the USA, Canada, Spain, Malaysia, Australia, Germany, Estonia, Netherlands, South Africa, Ukraine. You will play a key part in maintaining financial integrity and supporting our growth.
What you'll be doing
- Oversee monthly, quarterly, and annual financial statements, ensuring compliance, through to provision of financial reports to executives and stakeholders.
- Establish, maintain and continuously iterate strong internal controls, policies, and procedures that safeguard company assets, ensure accuracy in financial transactions, mitigate risks and strengthen financial processes.
- Ensure compliance with relevant accounting standards, tax regulations, and legal requirements, and always stays up-to-date with changes in financial regulations and implement necessary measures to maintain compliance.
- Monitor and forecast cash flow to ensure sufficient liquidity for the company's operations while developing strategies to optimize cash flow, manage working capital requirements, and mitigate financial risks.
- Coordinate and manage audits, working closely with auditors to provide necessary documentation and address audit findings, through to implementing recommendations to improve control procedures.
- Conduct financial analysis and provide insights to support strategic decision-making. Analyse financial data, identify trends, and present meaningful reports to executives, enabling data-driven decision-making.
- Collaborate with tax advisors to ensure timely filing of tax returns and compliance with tax regulations. Identify tax planning opportunities to optimize tax liabilities and support the company's tax strategies.
- Lead a team of finance professionals, providing guidance, coaching, and support, while fostering a collaborative and high-performing culture.
- Continuously assess and enhance financial control processes, identifying opportunities to streamline operations, improve efficiency, and drive automation.
- Proactively identify, assess, and mitigate financial risks, working closely with other teams such as Legal, Compliance. Provide recommendations to senior management on risk mitigation strategies, ensuring the company's financial stability and sustainability.
- Collaborate with cross-functional teams, including finance colleagues, executive leadership, and operational departments, to support business initiatives and provide financial expertise.
- Build and maintain strong relationships with external stakeholders, such as auditors, financial institutions, and regulatory bodies.
What we're looking for
- You will have a Bachelor's degree in Finance, Accounting, or a related field, or equivalent qualifications or experience. Additional certifications (e.g., CPA, CMA) would be a bonus.
- You come from a Financial Control background, ideally having worked in the technology/software industry, or similar fast-paced environment.
- You are an established leader who motivates, inspires and continuously develops your team.
- Your knowledge of accounting principles, financial regulations and reporting standards is strong.
- You will have previous experience in financial reporting, budgeting, forecasting, and financial analysis.
- You have a solid understanding of tax regulations and compliance requirements, and have previously dealt with foreign entities and currencies.
- You possess excellent analytical skills, with the ability to interpret financial data and provide relevant insights.
#LI-AS1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About Us
Adaptavist's mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.
Working at Adaptavist is unlike any other job you've ever had. We trust you from day one. We encourage curiosity. We champion diversity. We're never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits in the US include:
- Unlimited paid vacation
- 401k, Adaptavist matches up to 4%
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Healthcare through Trinet including Medical, Dental, Vision, EAP
- Free online streaming service subscription
About the role
An Associate Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organization.
This role will be helping customers to integrate systems, automate processes, and improve efficiency. This typically ranges from providing expert guidance and solution design to "hands-on" work with product setup, migrations, upgrades and performance tuning.
As an Associate Technical Consultant the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.
What you'll be doing
• Atlassian Solution Consultancy: Use knowledge of Jira Administration to gather and analyze requirements, research and present solutions to clients, and make suitable recommendations
• Communicate regularly with a range of stakeholders
• Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design
• Participation in internal knowledge-sharing and improvements
• Travel to client sites and working on site where necessary
• Atlassian Solution Implementation and Delivery: Installations, upgrades, migrations for Atlassian applications and associated technologies
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Scripting solutions with languages like Groovy and Python
• Database administration and querying
• Web integration of Atlassian and other applications using Rest APIs
• System administration (Linux and Windows), particularly application servers
What we're looking for
• Experience as a Jira Administrator
• Experience with system administration (e.g. Linux and Windows) and/or database administration
• Experience presenting solutions to customers based on provided requirements
• Experience writing and contributing to technical reports
• Excellent organizational, prioritization, communication, and interpersonal skills
• An ability to think innovatively and creatively
• Team player and strong collaboration skills
• Self-starting, strongly ambitious and tenacious
• Ability to think critically through problems and troubleshoot problems independently
A few nice to haves
• Scripting experience with a language like Groovy or Python
• Experience with web integration using Rest APIs
• Experience with requirements gathering and analysis
• Experience within a fast-paced, fast-growth tech start-up environment
• Understanding of non-functional requirements for application scalability, availability, and security
• Familiarity with the distinctions between the Atlassian Cloud and Data Center products
#LI-BD1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About Us
Adaptavist's mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.
Working at Adaptavist is unlike any other job you've ever had. We trust you from day one. We encourage curiosity. We champion diversity. We're never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits in the US include:
- Unlimited paid vacation
- 401k, Adaptavist matches up to 4%
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Healthcare through Trinet including Medical, Dental, Vision, EAP
- Free online streaming service subscription
About the role
An Associate Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organization.
This role will be helping customers to integrate systems, automate processes, and improve efficiency. This typically ranges from providing expert guidance and solution design to "hands-on" work with product setup, migrations, upgrades and performance tuning.
As an Associate Technical Consultant the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.
What you'll be doing
• Atlassian Solution Consultancy: Use knowledge of Jira Administration to gather and analyze requirements, research and present solutions to clients, and make suitable recommendations
• Communicate regularly with a range of stakeholders
• Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design
• Participation in internal knowledge-sharing and improvements
• Travel to client sites and working on site where necessary
• Atlassian Solution Implementation and Delivery: Installations, upgrades, migrations for Atlassian applications and associated technologies
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Scripting solutions with languages like Groovy and Python
• Database administration and querying
• Web integration of Atlassian and other applications using Rest APIs
• System administration (Linux and Windows), particularly application servers
What we're looking for
• Experience as a Jira Administrator
• Experience with system administration (e.g. Linux and Windows) and/or database administration
• Experience presenting solutions to customers based on provided requirements
• Experience writing and contributing to technical reports
• Excellent organizational, prioritization, communication, and interpersonal skills
• An ability to think innovatively and creatively
• Team player and strong collaboration skills
• Self-starting, strongly ambitious and tenacious
• Ability to think critically through problems and troubleshoot problems independently
A few nice to haves
• Scripting experience with a language like Groovy or Python
• Experience with web integration using Rest APIs
• Experience with requirements gathering and analysis
• Experience within a fast-paced, fast-growth tech start-up environment
• Understanding of non-functional requirements for application scalability, availability, and security
• Familiarity with the distinctions between the Atlassian Cloud and Data Center products
#LI-BD1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
Nimaworks has been on a mission to empower businesses to build better customer and employee experiences.
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks... provides businesses with the tools and skills they need
Nimaworks has been on a mission to empower businesses to build better customer and employee experiences.
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks... provides businesses with the tools and skills they need to drive sustainable growth.
At Nimaworks, you will enjoy a friendly and open working environment that values teamwork, integrity, customer commitment, transparency, and simplicity.
Learning will be continuous! You will be trained on all Nimaworks products, which you will need to constantly follow up on to keep abreast of any new features and changes. As our company grows, you will be expected to develop and thrive with us!
Some of our benefits in Athens include
Phone - mobile plan
Macbook
Private Health Medical Insurance
Life Insurance
Continuous opportunities for learning and development
Udemy platform for online courses
Streaming benefit
A work environment that cultivates the feeling of belonging and recognises personal contribution.
About the role
The Strategic Sales Manager will play a key role in the Adaptavist and Nimaworks Sales Process, and managing this end-to-end. This role will work with various teams across the business to define solutions for our clients, to guide the production of proposals which oversee our commercial approach and solution offering, as well as managing the client through the Adaptavist Sales Process. In this role you will engage with potential clients to understand their primary needs, drivers and identify appropriate resources, services and products to resolve them.
What you'll be doing
Communication, Networking, Impact and Influence
-Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
-Communicating complex issues with widely varied audiences, in a clear and credible manner.
-Handling difficult on-the-spot questions (e.g., from senior executives, public officials, interest groups, or the media).
-Securing support for ideas or initiatives through high-impact communication in order to overcome resistance.
-Establishing, sustaining and fostering professional contacts to build, enhance and connect networks for work purposes.
-Expanding your own network to meet strategic goals.
-Creating opportunities to initiate new connections (including partnerships) that will facilitate the achievement of strategic goals.
-Evaluating current network for effectiveness, sufficiency/inclusivity and relevance to achieving Adaptavist’s strategic objectives.
-Leveraging contacts to expand each other’s networks.
Client Focus, Consultative Selling Process, Customer Relationship Management and Negotiation
-Providing service excellence to internal and/or external clients.
-Looking for ways to add value beyond clients' immediate requests.
-Addressing the unidentified, underlying and long-term client needs.
-Enhancing client service delivery systems and processes.
-Anticipating clients' upcoming needs and concerns.
-Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.
-Identifying opportunities in complex, challenging situations while maintaining a broad perspective.
-Adjusting strategies in negotiations, recognizing when to compromise and when to seek a fresh perspective.
-Managing own emotions when dealing with irrational counter-parties or challenging relationships, taking a constructive approach that focuses on solutions.
-Reaching mutually acceptable solutions in complex, formal negotiations (e.g. negotiates highly complex, multi-year contracts; negotiates/mediates in situations where the positions of the parties are ambiguous or keep shifting).
-Using a wide range of negotiation strategies and tactics as the situation unfolds
Product Knowledge
-Understanding Adaptavist products and services and how they integrate with and improve Atlassian products.
-Matching product knowledge to the implicit needs of the customer.
-Describing how Adaptavist's products/services can create a competitive advantage for the customer's business.
-Using knowledge of alternative products/services to enable upselling.
-Reviewing Adaptavist products/service offerings on a continual basis in order to ensure quality.
What we're looking for
- Experience in technical consultancy - being able to work with a range of different software to meet a customer’s needs.
- Experience in ITSM/ESM solutions and platforms such as Atlassian, ServiceNow, Freshdesk etc.
- Comfortable working collaboratively both face to face and through online tools such as Zoom, Slack, Teams, etc.
- Developed skills around solution selling and experience of working in a pre-sales environment, as part of larger teams and also solely on opportunities
- Excellent professional written and verbal communication and interpersonal skills.
- A strong relationship builder who establishes rapport with people easily and has strong communication skills with the ability to present effectively
- Ability to understand a prospect's challenges and is able to work with internal stakeholders to create a solution that meets their needs
- Proven ability to articulate the distinct aspects of products and services and position them against competitors
- Experience leading on expanding into new territories, and being able to manage a level of strategic planning and autonomy around this working with a remote business support team.
#LI-AR1
Nimaworks is an Equal Opportunity Employer. We are committed to creating a diverse environment, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age Show more details...
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks... provides businesses with the tools and skills they need to drive sustainable growth.
At Nimaworks, you will enjoy a friendly and open working environment that values teamwork, integrity, customer commitment, transparency, and simplicity.
Learning will be continuous! You will be trained on all Nimaworks products, which you will need to constantly follow up on to keep abreast of any new features and changes. As our company grows, you will be expected to develop and thrive with us!
Some of our benefits in Athens include
Phone - mobile plan
Macbook
Private Health Medical Insurance
Life Insurance
Continuous opportunities for learning and development
Udemy platform for online courses
Streaming benefit
A work environment that cultivates the feeling of belonging and recognises personal contribution.
About the role
The Strategic Sales Manager will play a key role in the Adaptavist and Nimaworks Sales Process, and managing this end-to-end. This role will work with various teams across the business to define solutions for our clients, to guide the production of proposals which oversee our commercial approach and solution offering, as well as managing the client through the Adaptavist Sales Process. In this role you will engage with potential clients to understand their primary needs, drivers and identify appropriate resources, services and products to resolve them.
What you'll be doing
Communication, Networking, Impact and Influence
-Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
-Communicating complex issues with widely varied audiences, in a clear and credible manner.
-Handling difficult on-the-spot questions (e.g., from senior executives, public officials, interest groups, or the media).
-Securing support for ideas or initiatives through high-impact communication in order to overcome resistance.
-Establishing, sustaining and fostering professional contacts to build, enhance and connect networks for work purposes.
-Expanding your own network to meet strategic goals.
-Creating opportunities to initiate new connections (including partnerships) that will facilitate the achievement of strategic goals.
-Evaluating current network for effectiveness, sufficiency/inclusivity and relevance to achieving Adaptavist’s strategic objectives.
-Leveraging contacts to expand each other’s networks.
Client Focus, Consultative Selling Process, Customer Relationship Management and Negotiation
-Providing service excellence to internal and/or external clients.
-Looking for ways to add value beyond clients' immediate requests.
-Addressing the unidentified, underlying and long-term client needs.
-Enhancing client service delivery systems and processes.
-Anticipating clients' upcoming needs and concerns.
-Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.
-Identifying opportunities in complex, challenging situations while maintaining a broad perspective.
-Adjusting strategies in negotiations, recognizing when to compromise and when to seek a fresh perspective.
-Managing own emotions when dealing with irrational counter-parties or challenging relationships, taking a constructive approach that focuses on solutions.
-Reaching mutually acceptable solutions in complex, formal negotiations (e.g. negotiates highly complex, multi-year contracts; negotiates/mediates in situations where the positions of the parties are ambiguous or keep shifting).
-Using a wide range of negotiation strategies and tactics as the situation unfolds
Product Knowledge
-Understanding Adaptavist products and services and how they integrate with and improve Atlassian products.
-Matching product knowledge to the implicit needs of the customer.
-Describing how Adaptavist's products/services can create a competitive advantage for the customer's business.
-Using knowledge of alternative products/services to enable upselling.
-Reviewing Adaptavist products/service offerings on a continual basis in order to ensure quality.
What we're looking for
- Experience in technical consultancy - being able to work with a range of different software to meet a customer’s needs.
- Experience in ITSM/ESM solutions and platforms such as Atlassian, ServiceNow, Freshdesk etc.
- Comfortable working collaboratively both face to face and through online tools such as Zoom, Slack, Teams, etc.
- Developed skills around solution selling and experience of working in a pre-sales environment, as part of larger teams and also solely on opportunities
- Excellent professional written and verbal communication and interpersonal skills.
- A strong relationship builder who establishes rapport with people easily and has strong communication skills with the ability to present effectively
- Ability to understand a prospect's challenges and is able to work with internal stakeholders to create a solution that meets their needs
- Proven ability to articulate the distinct aspects of products and services and position them against competitors
- Experience leading on expanding into new territories, and being able to manage a level of strategic planning and autonomy around this working with a remote business support team.
#LI-AR1
Nimaworks is an Equal Opportunity Employer. We are committed to creating a diverse environment, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age Show more details...
via Lever
posted_at: 26 days agoschedule_type: Full-time
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen.
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Working at Venue DevOps
Venue is a DevOps platform hyper-focused on the Developer Experience. It allows teams to work collaboratively and cohesively in building and deploying code to any destination and ensures everything you do is repeatable and scalable.
Venue DevOps’ mission is to distill the latest concepts and experimentation in the DevOps field into a unique and valuable experience for developers. We aim to make a wonderfully smooth journey from ideation to product delivery to production, where the developer can focus on code while our platform handles all the tooling, glue, and relating it all together. And it all starts with you!
Working at Venue DevOps is unlike any other job you’ve ever had. We trust you from day one. We encourage curiosity. We champion diversity. We’re never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as many holidays as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better.
Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits include:
- Unlimited vacation
- 401k - Adaptavist matches up to 4%
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Healthcare through Trinet including Medical, Dental, Vision, EAP
- Free online streaming service subscription
About the team
The Venue DevOps core team is an eager bunch of individuals coming together to build awesome solutions as part of the Venue platform. We span the gamut from highly technical developers to visionaries trying to predict the next big thing.
Our members are based in the USA, Canada and the UK, and we’re now looking for our latest hire to join us in remotely in either Canada or the USA. We're looking for someone on EST time. We’re constantly looking to evolve our product and striving to provide a platform for each other so we’re able to do our best work day in, day out. We pride ourselves on being a technically strong, supportive and friendly semi-autonomous team.
About the role
Do you want to work alongside a talented Software Engineering team working on a world class product? Are you geeking out about the latest software development frameworks? What is your reputation score on StackOverflow?
This role offers you the opportunity to work with different front and backend Javascript technologies, various software components, their utility, analytics, API integrations, and more. As we’re developing a DevEx platform, you will also be exposed to the full ecosystem of DevOps tooling.
What you'll be doing
• Evaluating existing solutions, analysis and design of new developments, implementation, deployment and quality assurance
• Proposing improvements for applications, systems, and methodologies
• Communicating with the rest of the team, including other developers, clients and internal stakeholders to deliver quality software
• Mentoring juniors along their professional growth
• Acting as a team player with an open-minded attitude to others’ ideas. We value close-knit collaboration with team members (via planning, estimation, tech design reviews and code reviews etc)
What we're looking for
• A depth of experience with one or multiple of these technologies - React, TypeScript & Next.js
• Design, develop, and maintain web applications and APIs
• Experience with unit testing and test automation libraries/strategies
• Comfortable executing the SDLC, including automated testing, and CI/CD practices
• Comfortable working in code written by others as well as collaborative in your own approach to development
• Experience with HTML5, CSS and front-end best practices
• Knowledge of RDBMS and NoSQL systems and the ORM frameworks that interact with them
• Understanding of service oriented architecture and how to build RPC and REST API endpoints as well as a comfort level of working with other published APIs and incorporating them into solutions
• Understanding of high-availability, fault-tolerant, scalable, distributed systems
• Create technical and functional/end-user operational documentation for the software or system
• Experience with the Backstage.io product/APIs, developing solutions for cloud platforms, or deploying solutions with container and orchestration would be a great bonus
#LI-DA1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Working at Venue DevOps
Venue is a DevOps platform hyper-focused on the Developer Experience. It allows teams to work collaboratively and cohesively in building and deploying code to any destination and ensures everything you do is repeatable and scalable.
Venue DevOps’ mission is to distill the latest concepts and experimentation in the DevOps field into a unique and valuable experience for developers. We aim to make a wonderfully smooth journey from ideation to product delivery to production, where the developer can focus on code while our platform handles all the tooling, glue, and relating it all together. And it all starts with you!
Working at Venue DevOps is unlike any other job you’ve ever had. We trust you from day one. We encourage curiosity. We champion diversity. We’re never afraid to try something new.
Excited yet?
Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as many holidays as you want. Yes, really!
As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better.
Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
Some of our benefits include:
- Unlimited vacation
- 401k - Adaptavist matches up to 4%
- Flexible working
- Udemy online learning
- Enhanced Maternity and Paternity Leave
- Employee assistance programme
- Volunteer days
- Healthcare through Trinet including Medical, Dental, Vision, EAP
- Free online streaming service subscription
About the team
The Venue DevOps core team is an eager bunch of individuals coming together to build awesome solutions as part of the Venue platform. We span the gamut from highly technical developers to visionaries trying to predict the next big thing.
Our members are based in the USA, Canada and the UK, and we’re now looking for our latest hire to join us in remotely in either Canada or the USA. We're looking for someone on EST time. We’re constantly looking to evolve our product and striving to provide a platform for each other so we’re able to do our best work day in, day out. We pride ourselves on being a technically strong, supportive and friendly semi-autonomous team.
About the role
Do you want to work alongside a talented Software Engineering team working on a world class product? Are you geeking out about the latest software development frameworks? What is your reputation score on StackOverflow?
This role offers you the opportunity to work with different front and backend Javascript technologies, various software components, their utility, analytics, API integrations, and more. As we’re developing a DevEx platform, you will also be exposed to the full ecosystem of DevOps tooling.
What you'll be doing
• Evaluating existing solutions, analysis and design of new developments, implementation, deployment and quality assurance
• Proposing improvements for applications, systems, and methodologies
• Communicating with the rest of the team, including other developers, clients and internal stakeholders to deliver quality software
• Mentoring juniors along their professional growth
• Acting as a team player with an open-minded attitude to others’ ideas. We value close-knit collaboration with team members (via planning, estimation, tech design reviews and code reviews etc)
What we're looking for
• A depth of experience with one or multiple of these technologies - React, TypeScript & Next.js
• Design, develop, and maintain web applications and APIs
• Experience with unit testing and test automation libraries/strategies
• Comfortable executing the SDLC, including automated testing, and CI/CD practices
• Comfortable working in code written by others as well as collaborative in your own approach to development
• Experience with HTML5, CSS and front-end best practices
• Knowledge of RDBMS and NoSQL systems and the ORM frameworks that interact with them
• Understanding of service oriented architecture and how to build RPC and REST API endpoints as well as a comfort level of working with other published APIs and incorporating them into solutions
• Understanding of high-availability, fault-tolerant, scalable, distributed systems
• Create technical and functional/end-user operational documentation for the software or system
• Experience with the Backstage.io product/APIs, developing solutions for cloud platforms, or deploying solutions with container and orchestration would be a great bonus
#LI-DA1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application Show more details...
via Salary.com
posted_at: 19 days agoschedule_type: Full-time
Nimaworks has been on a mission to empower businesses to build better customer and employee experiences.
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks... provides businesses with the tools and skills they need
Nimaworks has been on a mission to empower businesses to build better customer and employee experiences.
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks... provides businesses with the tools and skills they need to drive sustainable growth.
At Nimaworks, you will enjoy a friendly and open working environment that values teamwork, integrity, customer commitment, transparency, and simplicity.
Learning will be continuous! You will be trained on all Nimaworks products, which you will need to constantly follow up on to keep abreast of any new features and changes. As our company grows, you will be expected to develop and thrive with us!
About the team
The team consists in two delivery teams, each has a solution delivery manager leading the team, business analysts, and consultants.
About the role
As a Technical Solution Consultant you will be providing product expertise and participate in multiple concurrent high-visibility projects along with occasional ad hoc questions from customers. You will need to deeply understand the business and be comfortable engaging with business leaders and team members in large scale organizations. You will also act as a feedback funnel directly to the product and account management, offering insights and recommendations gathered from customer interactions. You should be able to obtain expertise on the products you will be responsible for, on an operational and administration/configuration level. The Technical Atlassian Consultant reports to the Solution Delivery Manager. This is a hybrid role, requiring some presence in our offices in Chalandri.
What you'll be doing
-Understand business and customer needs and translate them into technical requirements / product configuration.
-Undertake part or whole of the delivery in collaboration with other members of the delivery team.
-Participate in all scrum ceremonies, including project planning, daily stand ups, reviews, and retrospectives.
-Offer 2nd level support to clients, taking over any issues that have been escalated by the support engineers.
-Add new or enhance existing documentation and update the ticketing system with client needs, meeting notes, project progress, deliveries, impediments etc.
-Participate in internal analysis teams, recommend appropriate solutions, and contribute with ideas and questions.
-Communicate with clients in case of incidents during deployment, responding to questions and offering clarifications as necessary.
-Deliver tool or product-oriented training (both in-class and on-the-job).
What we're looking for
-Experience working with customers in a consulting or technical capacity, especially in the software/IT industry.
-Experience working with Atlassian Products (Jira, Confluence etc.)
-Experience with two or more of the following: IT service management, strong triage skills (analyzing support and service issues), business analysis, workflow systems, defect tracking systems, business process management.
-Strong interpersonal and presentation skills, with the ability to successfully interact with external and internal parties via phone, video conferences, presentations, and written content.
Interest in working creatively with customers, understanding technical and business requirements and implementing solutions.
-A team player with high level of dedication
-Ability to work under strict deadlines
-English and Greek language proficiency
It's great, but not required if you have:
Experience administering Atlassian products.
Experience working with Agile Methodology
Experience in critical systems for large end-user communities
ITIL certification
Atlassian Certifications
#LI-AR1
Nimaworks is an Equal Opportunity Employer. We are committed to creating a diverse environment, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age Show more details...
Today, some of the biggest organisations in the Greek and Cypriot market use our blend of technologies, consultancy services, and support, to improve how they work and the way they win, retain, and delight their customers. Comprised of Atlassian, Zendesk, and Workato solutions, Nimaworks... provides businesses with the tools and skills they need to drive sustainable growth.
At Nimaworks, you will enjoy a friendly and open working environment that values teamwork, integrity, customer commitment, transparency, and simplicity.
Learning will be continuous! You will be trained on all Nimaworks products, which you will need to constantly follow up on to keep abreast of any new features and changes. As our company grows, you will be expected to develop and thrive with us!
About the team
The team consists in two delivery teams, each has a solution delivery manager leading the team, business analysts, and consultants.
About the role
As a Technical Solution Consultant you will be providing product expertise and participate in multiple concurrent high-visibility projects along with occasional ad hoc questions from customers. You will need to deeply understand the business and be comfortable engaging with business leaders and team members in large scale organizations. You will also act as a feedback funnel directly to the product and account management, offering insights and recommendations gathered from customer interactions. You should be able to obtain expertise on the products you will be responsible for, on an operational and administration/configuration level. The Technical Atlassian Consultant reports to the Solution Delivery Manager. This is a hybrid role, requiring some presence in our offices in Chalandri.
What you'll be doing
-Understand business and customer needs and translate them into technical requirements / product configuration.
-Undertake part or whole of the delivery in collaboration with other members of the delivery team.
-Participate in all scrum ceremonies, including project planning, daily stand ups, reviews, and retrospectives.
-Offer 2nd level support to clients, taking over any issues that have been escalated by the support engineers.
-Add new or enhance existing documentation and update the ticketing system with client needs, meeting notes, project progress, deliveries, impediments etc.
-Participate in internal analysis teams, recommend appropriate solutions, and contribute with ideas and questions.
-Communicate with clients in case of incidents during deployment, responding to questions and offering clarifications as necessary.
-Deliver tool or product-oriented training (both in-class and on-the-job).
What we're looking for
-Experience working with customers in a consulting or technical capacity, especially in the software/IT industry.
-Experience working with Atlassian Products (Jira, Confluence etc.)
-Experience with two or more of the following: IT service management, strong triage skills (analyzing support and service issues), business analysis, workflow systems, defect tracking systems, business process management.
-Strong interpersonal and presentation skills, with the ability to successfully interact with external and internal parties via phone, video conferences, presentations, and written content.
Interest in working creatively with customers, understanding technical and business requirements and implementing solutions.
-A team player with high level of dedication
-Ability to work under strict deadlines
-English and Greek language proficiency
It's great, but not required if you have:
Experience administering Atlassian products.
Experience working with Agile Methodology
Experience in critical systems for large end-user communities
ITIL certification
Atlassian Certifications
#LI-AR1
Nimaworks is an Equal Opportunity Employer. We are committed to creating a diverse environment, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From
Working at Adaptavist
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Some of our global benefits include;
- Unlimited Holiday
- Pension matching up to 5%
- Employee assistance programme
- Udemy Online Learning
- Volunteer Days
- Flexible working hours
- Enhanced Maternity and Paternity Leave
- Season ticket loan
- Eye Care Vouchers
- Life Assurance
- Income Protection Scheme
- Private Medical with Bupa
- Bring your dog to work
- Adaptavist Rewards
About the team
ScriptRunner is an Add-on that helps solve the challenges that users face every day within the Atlassian Ecosystem. It automates bulk actions, creates scripted fields, and helps develop distinct workflows. It makes team collaboration easy by ensuring that the work they do is visible across all the teams.
About the role
The Solution Architect (cloud and on premise) role will own the system architecture and design for the ScriptRunner products, platform and portfolio reporting to the Head of Engineering. The purpose of the role is to design and improve all the product architectures, work on designs and software architectures for cloud and on-premise installed solutions, establish architecture standards and processes, be an expert on suitable design patterns, set the technical vision and direction for the portfolio, educate and support the product teams to align their short, medium and long term roadmaps in line with the wider vision and allow reuse of shared designs and software components, with rapid implementation of new products for future ecosystems with ease and agility.
The Solution Architect for Scriptrunner will focus efforts on technical excellence regarding the standardisation and maintenance of plans, design and technical architectures for software products to be performant on cloud and on-premise infrastructure. The role will build and shape design approaches to achieve the overall desired architecture of the product portfolio and adapt this as needed in line with both internal and external factors. Critical to the role will be setting a culture of excellence, knowledge sharing and collaboration across not only the teams in the portfolio but also into wider Products teams across Adaptavist. The role has a strong focus on architectural vision and leadership as well as pragmatic implementation. It will require supporting and guiding team leads and engineering managers with their technical designs and subsequent implementation according to the business units technical vision and architecture.
What you'll be doing
Leadership
- Shapes the strategic technical direction for all products within portfolio
- Enable and develop the engineering managers and team leads into strong technical implementers
- Collaborates with the portfolio leadership to set overall direction and execution of technical strategies
- Liaising with relevant ecosystem partners to implement and shape the future direction of ScriptRunner architecture and designs
- Supports teams to implement the desired architecture of the product portfolio and ensure future adaptability
Collaboration
- Work with product leadership to deliver on agreed targets
- Collaborates with staff and principal engineers, combining various strategic elements to determine and design future solutions for
quality, team shape, architecture and technical learning as needed.
- Identifies potential impacts to other teams and work towards mutually beneficial solutions for all parties
- Find effective ways to document and communicate architectures, designs and roadmaps
Technical
- Own (update/create/revise) the architecture designs and approach of all products in the ScriptRunner portfolio
- Contribute to and implement the overall engineering technical strategy and roadmap
- Identifying and improving technical design areas that are lacking in appropriate focus across portfolio
- Implement and maintain appropriate quality controls and processes within design and architecture development
What we're looking for
- Proven experience developing architectures and designs preferable in SMB or larger organisations.
- Experience of a wide range of design patterns and ability to communicate them to others through appropriate documentation including
BPMN, UML, C4 or other appropriate diagramming approaches.
- Experience of cloud platforms, including AWS and cloud native designs (microservices, serverless functions, and containers)
- Experience of on premise solutions including virtualisation (such as vmware, IaaS) and migration to cloud.
- Experience of object oriented languages and coding experience in Java although this will not be a hands on coding role.
- Experience of platforms used by a large number of end users, ideally multi-tenant and accessed over the public internet.
- Experience of API design and management principles - including API documentation, versioning, testing and use of appropriate tools
such as swagger, postman.
- Knowledge of secure design principles and typical requirements of products in an ISO27001 environment or equivalent, including
OWASP and secure coding/secure design, data at rest and in transit.
- Experience of making highly scalable and robust solutions including Disaster Recovery, High Availability, RPO/RTO, data backups and
cloud availability zones.
- Excellent interpersonal skills, both written and verbal, enabling you to work across a range of functions, teams and seniority
#LI-CH1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow...
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Some of our global benefits include;
- Unlimited Holiday
- Pension matching up to 5%
- Employee assistance programme
- Udemy Online Learning
- Volunteer Days
- Flexible working hours
- Enhanced Maternity and Paternity Leave
- Season ticket loan
- Eye Care Vouchers
- Life Assurance
- Income Protection Scheme
- Private Medical with Bupa
- Bring your dog to work
- Adaptavist Rewards
About the team
ScriptRunner is an Add-on that helps solve the challenges that users face every day within the Atlassian Ecosystem. It automates bulk actions, creates scripted fields, and helps develop distinct workflows. It makes team collaboration easy by ensuring that the work they do is visible across all the teams.
About the role
The Solution Architect (cloud and on premise) role will own the system architecture and design for the ScriptRunner products, platform and portfolio reporting to the Head of Engineering. The purpose of the role is to design and improve all the product architectures, work on designs and software architectures for cloud and on-premise installed solutions, establish architecture standards and processes, be an expert on suitable design patterns, set the technical vision and direction for the portfolio, educate and support the product teams to align their short, medium and long term roadmaps in line with the wider vision and allow reuse of shared designs and software components, with rapid implementation of new products for future ecosystems with ease and agility.
The Solution Architect for Scriptrunner will focus efforts on technical excellence regarding the standardisation and maintenance of plans, design and technical architectures for software products to be performant on cloud and on-premise infrastructure. The role will build and shape design approaches to achieve the overall desired architecture of the product portfolio and adapt this as needed in line with both internal and external factors. Critical to the role will be setting a culture of excellence, knowledge sharing and collaboration across not only the teams in the portfolio but also into wider Products teams across Adaptavist. The role has a strong focus on architectural vision and leadership as well as pragmatic implementation. It will require supporting and guiding team leads and engineering managers with their technical designs and subsequent implementation according to the business units technical vision and architecture.
What you'll be doing
Leadership
- Shapes the strategic technical direction for all products within portfolio
- Enable and develop the engineering managers and team leads into strong technical implementers
- Collaborates with the portfolio leadership to set overall direction and execution of technical strategies
- Liaising with relevant ecosystem partners to implement and shape the future direction of ScriptRunner architecture and designs
- Supports teams to implement the desired architecture of the product portfolio and ensure future adaptability
Collaboration
- Work with product leadership to deliver on agreed targets
- Collaborates with staff and principal engineers, combining various strategic elements to determine and design future solutions for
quality, team shape, architecture and technical learning as needed.
- Identifies potential impacts to other teams and work towards mutually beneficial solutions for all parties
- Find effective ways to document and communicate architectures, designs and roadmaps
Technical
- Own (update/create/revise) the architecture designs and approach of all products in the ScriptRunner portfolio
- Contribute to and implement the overall engineering technical strategy and roadmap
- Identifying and improving technical design areas that are lacking in appropriate focus across portfolio
- Implement and maintain appropriate quality controls and processes within design and architecture development
What we're looking for
- Proven experience developing architectures and designs preferable in SMB or larger organisations.
- Experience of a wide range of design patterns and ability to communicate them to others through appropriate documentation including
BPMN, UML, C4 or other appropriate diagramming approaches.
- Experience of cloud platforms, including AWS and cloud native designs (microservices, serverless functions, and containers)
- Experience of on premise solutions including virtualisation (such as vmware, IaaS) and migration to cloud.
- Experience of object oriented languages and coding experience in Java although this will not be a hands on coding role.
- Experience of platforms used by a large number of end users, ideally multi-tenant and accessed over the public internet.
- Experience of API design and management principles - including API documentation, versioning, testing and use of appropriate tools
such as swagger, postman.
- Knowledge of secure design principles and typical requirements of products in an ISO27001 environment or equivalent, including
OWASP and secure coding/secure design, data at rest and in transit.
- Experience of making highly scalable and robust solutions including Disaster Recovery, High Availability, RPO/RTO, data backups and
cloud availability zones.
- Excellent interpersonal skills, both written and verbal, enabling you to work across a range of functions, teams and seniority
#LI-CH1
At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
Apply for this job Show more details...
Norton safe Web