Aftership is a website that allows users to track their shipments and deliveries from over 800 carriers worldwide. The platform provides real-time updates on the status of a package, enabling users to track their orders from the moment they are shipped until they are delivered. Apart from the tracking service, Aftership also offers features such as delivery notifications, order status syncing, and branded tracking pages, allowing businesses to provide a seamless tracking experience for their customers. The website caters to all types of users, from individuals who frequently shop online to businesses that want to streamline the tracking process for their customers.
The app does not hinder any other applications running on your phone. It uses a secure, enterprise-grade environment. Track every delivery in our order tracker with 700+ carriers. Is the app secure?appedus.comAfterShip was developed and managed by a very talented team of AfterShip, and the app is updated very frequently. This app is breaking records with millions of downloads by the users.
AfterShip offers a dashboard for customers to monitor shipments' status through various carriers and automatically send emails and updates in different shipping phases.blog.avada.ioAfterShip delivers automatic transportation monitoring as a program that serves over 600 worldwide shipping services, including UPS, FedEx, and DHL.
support.aftership.comAfterShip provides an SSL certificate for users with a verified custom domain to initiate a secure session with the browser.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#8,771 Site Rank
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Site age12 yrs old
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Site Owner informationWhois info
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Founded2011
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FounderTeddy Chan,Andrew Chan,Dante Tsang
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HeadquartersHong Kong
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ProductsEnterprise Software
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TypePrivate company
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IndustryShipment tracking
#8,771
12 yrs
United States
Your mission is to cultivate and close new Enterprise-level relationships with top eCommerce retailers and D2C brands. You will use your strong interpersonal skills and persistence to anticipate how decisions are made, uncover business needs of prospective clients, and enable them with product offerings that will help grow their business and solve for end customers' needs as... well.
The Enterprise Account Executive is a part of the rapidly growing AfterShip sales organization, and plays a high impact part in the growth of the business. We are filling multiple positions, and are looking for top talent like you who are highly-motivated, curious by nature, and a strategic hunter. This Account Executive will work closely with the Solutions Architect to ensure the prospective client understands what they are purchasing and, upon contract signatures, is introduced to the Client Success Manager and Implementation Consultant for seamless onboarding.
With our range of solutions and product-led growth, you will be able to consultatively sell strong products you believe in, work with competitive commission structures that reward your efforts, and work directly with our Co-Founders.
What You'll Do:
• Achieve sales goals to increase AfterShip users, revenue, and total shipment volume.
• Prepare and execute the sales strategy for top eCommerce retailers and D2C brands to exceed AfterShip sales targets.
• Proactively engage with prospective AfterShip users to identify value for their business and seamless migration to the AfterShip platform.
• Achieve expert skills on the AfterShip platform in order to represent AfterShip at industry events and on-site account visits as needed.
Who We're Looking For:
• Bachelor's degree preferred or equivalent work experience
• 3+ years in a user-facing outbound sales role
• Expertise in SaaS software or equivalent sales experience (API understanding preferred)
• Substantial understanding of eCommerce, shipping, and/or B2B SaaS products
• Strong proficiency with CRM tools like HubSpot, Salesforce and Google Suite
• Strong relationship-building, negotiation, and closing skills
• Be willing to travel (up to 10% and fully expensed)
Why You Should Join Us:
• We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
• You will receive competitive compensation, benefits from day 1, flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company that is on an exceptional growth trajectory as we have been routinely doubling our revenue every year since 2014, and secured a funding round of $66 million Series B led by Tiger Global last year.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company Show more details...
About Us...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip, but a core value of the organization. As an Enterprise Customer Success Manager, you’ll be the go-to individual for AfterShip’s Enterprise customers and some of the industry’s top DTC brands to ensure there’s nothing standing in the way of harnessing the full power of AfterShip’s solutions.
Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback.
This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customers’ businesses.
Responsibilities:
• Leading new client onboarding process in collaboration with the Implementation Consultant
• Prepare and present quarterly business reviews (QBRs) which include account performance metrics, industry insights, best practices and highlight incremental opportunities.
• Act as the first point of contact for escalated support issues and file tickets with the appropriate teams ensuring the problem is ultimately resolved.
• Thoroughly understand all aspects of the AfterShip platform in order to explain the technology to all types of users.
• Be the client’s trusted advisor to ensure they get the correct value out of AfterShip.
• Help eliminate bottlenecks by working cross-functionally with a global team across time zones (Sales, Support, Product, Engineering) in order to ensure customer success.
• Communicate best practices and new product features to evangelize with customers, as well as delivering customer feedback to the Product team.
• Be responsible for Dollar Retention Rate and Customer Retention Rate.
• Be willing to travel for onsite client meetings/trade events (up to 40% and fully expensed).
Requirements
• 3+ years experience in a customer-facing, technical roles in either SaaS, eCommerce, or marketing automation technology
• You have strong customer-facing skills and radiate enthusiasm, poise, confidence, and professionalism
• Ability to understand and explain technical solutions in layman’s term to client
• You can successfully deliver multiple projects simultaneously with meticulous attention to detail
• You're comfortable in a growth-paced environment that requires strong time management and prioritization skills
• You have executive level interpersonal, project management, communication, and problem-solving skills
• You have prior experience with business reports, preferably in the form of QBRs
• You have excellent written and verbal communication and presentation skills
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
Solutions Engineer...
Austin, Texas
• 16 Mar 2023
Job Description
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
• Providing customer training to set them up for success with AfterShip’s solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor’s degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world - one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
AfterShip empowers e-commerce businesses to grow and bring the best shopping experiences to their customers. The platform offers a suite of automation tools to help businesses with sales, marketing, order management, and shipment tracking Show more details...