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Most recent job postings at AfterShip
via BeBee
posted_at: 2 days agoschedule_type: Full-time
Your Mission:
Your mission is to cultivate and close new Enterprise-level relationships with top eCommerce retailers and D2C brands. You will use your strong interpersonal skills and persistence to anticipate how decisions are made, uncover business needs of prospective clients, and enable them with product offerings that will help grow their business and solve for end customers' needs as... well.
The Enterprise Account Executive is a part of the
Your Mission:
Your mission is to cultivate and close new Enterprise-level relationships with top eCommerce retailers and D2C brands. You will use your strong interpersonal skills and persistence to anticipate how decisions are made, uncover business needs of prospective clients, and enable them with product offerings that will help grow their business and solve for end customers' needs as... well.
The Enterprise Account Executive is a part of the rapidly growing AfterShip sales organization, and plays a high impact part in the growth of the business. We are filling multiple positions, and are looking for top talent like you who are highly-motivated, curious by nature, and a strategic hunter. This Account Executive will work closely with the Solutions Architect to ensure the prospective client understands what they are purchasing and, upon contract signatures, is introduced to the Client Success Manager and Implementation Consultant for seamless onboarding.
With our range of solutions and product-led growth, you will be able to consultatively sell strong products you believe in, work with competitive commission structures that reward your efforts, and work directly with our Co-Founders.
What You'll Do:
• Achieve sales goals to increase AfterShip users, revenue, and total shipment volume.
• Prepare and execute the sales strategy for top eCommerce retailers and D2C brands to exceed AfterShip sales targets.
• Proactively engage with prospective AfterShip users to identify value for their business and seamless migration to the AfterShip platform.
• Achieve expert skills on the AfterShip platform in order to represent AfterShip at industry events and on-site account visits as needed.
Who We're Looking For:
• Bachelor's degree preferred or equivalent work experience
• 3+ years in a user-facing outbound sales role
• Expertise in SaaS software or equivalent sales experience (API understanding preferred)
• Substantial understanding of eCommerce, shipping, and/or B2B SaaS products
• Strong proficiency with CRM tools like HubSpot, Salesforce and Google Suite
• Strong relationship-building, negotiation, and closing skills
• Be willing to travel (up to 10% and fully expensed)
Why You Should Join Us:
• We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
• You will receive competitive compensation, benefits from day 1, flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company that is on an exceptional growth trajectory as we have been routinely doubling our revenue every year since 2014, and secured a funding round of $66 million Series B led by Tiger Global last year.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company Show more details...
Your mission is to cultivate and close new Enterprise-level relationships with top eCommerce retailers and D2C brands. You will use your strong interpersonal skills and persistence to anticipate how decisions are made, uncover business needs of prospective clients, and enable them with product offerings that will help grow their business and solve for end customers' needs as... well.
The Enterprise Account Executive is a part of the rapidly growing AfterShip sales organization, and plays a high impact part in the growth of the business. We are filling multiple positions, and are looking for top talent like you who are highly-motivated, curious by nature, and a strategic hunter. This Account Executive will work closely with the Solutions Architect to ensure the prospective client understands what they are purchasing and, upon contract signatures, is introduced to the Client Success Manager and Implementation Consultant for seamless onboarding.
With our range of solutions and product-led growth, you will be able to consultatively sell strong products you believe in, work with competitive commission structures that reward your efforts, and work directly with our Co-Founders.
What You'll Do:
• Achieve sales goals to increase AfterShip users, revenue, and total shipment volume.
• Prepare and execute the sales strategy for top eCommerce retailers and D2C brands to exceed AfterShip sales targets.
• Proactively engage with prospective AfterShip users to identify value for their business and seamless migration to the AfterShip platform.
• Achieve expert skills on the AfterShip platform in order to represent AfterShip at industry events and on-site account visits as needed.
Who We're Looking For:
• Bachelor's degree preferred or equivalent work experience
• 3+ years in a user-facing outbound sales role
• Expertise in SaaS software or equivalent sales experience (API understanding preferred)
• Substantial understanding of eCommerce, shipping, and/or B2B SaaS products
• Strong proficiency with CRM tools like HubSpot, Salesforce and Google Suite
• Strong relationship-building, negotiation, and closing skills
• Be willing to travel (up to 10% and fully expensed)
Why You Should Join Us:
• We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
• You will receive competitive compensation, benefits from day 1, flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company that is on an exceptional growth trajectory as we have been routinely doubling our revenue every year since 2014, and secured a funding round of $66 million Series B led by Tiger Global last year.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company Show more details...
via Greenhouse
schedule_type: Full-time
• This is a remote-first position, but you must be located in Austin, TX.
About Us...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced
• This is a remote-first position, but you must be located in Austin, TX.
About Us...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip, but a core value of the organization. As an Enterprise Customer Success Manager, you’ll be the go-to individual for AfterShip’s Enterprise customers and some of the industry’s top DTC brands to ensure there’s nothing standing in the way of harnessing the full power of AfterShip’s solutions.
Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback.
This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customers’ businesses.
Responsibilities:
• Leading new client onboarding process in collaboration with the Implementation Consultant
• Prepare and present quarterly business reviews (QBRs) which include account performance metrics, industry insights, best practices and highlight incremental opportunities.
• Act as the first point of contact for escalated support issues and file tickets with the appropriate teams ensuring the problem is ultimately resolved.
• Thoroughly understand all aspects of the AfterShip platform in order to explain the technology to all types of users.
• Be the client’s trusted advisor to ensure they get the correct value out of AfterShip.
• Help eliminate bottlenecks by working cross-functionally with a global team across time zones (Sales, Support, Product, Engineering) in order to ensure customer success.
• Communicate best practices and new product features to evangelize with customers, as well as delivering customer feedback to the Product team.
• Be responsible for Dollar Retention Rate and Customer Retention Rate.
• Be willing to travel for onsite client meetings/trade events (up to 40% and fully expensed).
Requirements
• 3+ years experience in a customer-facing, technical roles in either SaaS, eCommerce, or marketing automation technology
• You have strong customer-facing skills and radiate enthusiasm, poise, confidence, and professionalism
• Ability to understand and explain technical solutions in layman’s term to client
• You can successfully deliver multiple projects simultaneously with meticulous attention to detail
• You're comfortable in a growth-paced environment that requires strong time management and prioritization skills
• You have executive level interpersonal, project management, communication, and problem-solving skills
• You have prior experience with business reports, preferably in the form of QBRs
• You have excellent written and verbal communication and presentation skills
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
About Us...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip, but a core value of the organization. As an Enterprise Customer Success Manager, you’ll be the go-to individual for AfterShip’s Enterprise customers and some of the industry’s top DTC brands to ensure there’s nothing standing in the way of harnessing the full power of AfterShip’s solutions.
Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback.
This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customers’ businesses.
Responsibilities:
• Leading new client onboarding process in collaboration with the Implementation Consultant
• Prepare and present quarterly business reviews (QBRs) which include account performance metrics, industry insights, best practices and highlight incremental opportunities.
• Act as the first point of contact for escalated support issues and file tickets with the appropriate teams ensuring the problem is ultimately resolved.
• Thoroughly understand all aspects of the AfterShip platform in order to explain the technology to all types of users.
• Be the client’s trusted advisor to ensure they get the correct value out of AfterShip.
• Help eliminate bottlenecks by working cross-functionally with a global team across time zones (Sales, Support, Product, Engineering) in order to ensure customer success.
• Communicate best practices and new product features to evangelize with customers, as well as delivering customer feedback to the Product team.
• Be responsible for Dollar Retention Rate and Customer Retention Rate.
• Be willing to travel for onsite client meetings/trade events (up to 40% and fully expensed).
Requirements
• 3+ years experience in a customer-facing, technical roles in either SaaS, eCommerce, or marketing automation technology
• You have strong customer-facing skills and radiate enthusiasm, poise, confidence, and professionalism
• Ability to understand and explain technical solutions in layman’s term to client
• You can successfully deliver multiple projects simultaneously with meticulous attention to detail
• You're comfortable in a growth-paced environment that requires strong time management and prioritization skills
• You have executive level interpersonal, project management, communication, and problem-solving skills
• You have prior experience with business reports, preferably in the form of QBRs
• You have excellent written and verbal communication and presentation skills
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via Indeed
posted_at: 12 days agoschedule_type: Full-time
Sales
Solutions Engineer...
Austin, Texas
• 16 Mar 2023
Job Description
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email
Sales
Solutions Engineer...
Austin, Texas
• 16 Mar 2023
Job Description
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
• Providing customer training to set them up for success with AfterShip’s solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor’s degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world - one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
AfterShip empowers e-commerce businesses to grow and bring the best shopping experiences to their customers. The platform offers a suite of automation tools to help businesses with sales, marketing, order management, and shipment tracking Show more details...
Solutions Engineer...
Austin, Texas
• 16 Mar 2023
Job Description
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
• Providing customer training to set them up for success with AfterShip’s solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor’s degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world - one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
AfterShip empowers e-commerce businesses to grow and bring the best shopping experiences to their customers. The platform offers a suite of automation tools to help businesses with sales, marketing, order management, and shipment tracking Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you're looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip's offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You'll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect's technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect's development team
• Providing customer training to set them up for success with AfterShip's solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor's degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript - You won't need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You'll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you're looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip's offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You'll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect's technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect's development team
• Providing customer training to set them up for success with AfterShip's solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor's degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript - You won't need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You'll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via AfterShip Careers
schedule_type: Full-time
About Us
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world...
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of
About Us
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world...
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.
Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry’s, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Your Mission:
The Solutions Architect is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Architect will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
• Providing customer training to set them up for success with AfterShip’s solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor’s degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You’re empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world...
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.
Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry’s, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Your Mission:
The Solutions Architect is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Architect will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
• Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
• Define project scope based on the prospect's needs and requirements
• Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
• Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
• Providing customer training to set them up for success with AfterShip’s solutions
• Ensure completion of projects on-time and on-budget
Who We're Looking For:
• A Bachelor’s degree is required, preferably in a technical field
• Excellent presentation and communication skills
• Have customer-facing consulting experience in software implementation and service deployment
• Self-motivated to dig in to learn about products, technology, customers and competitors
• Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
• Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
• Strong project management and resource management skills
• Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You’re empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via Greenhouse
schedule_type: Full-time
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
You’ll do whatever it takes to help our prospective customers explore our solutions, ultimately enabling them to deliver their customers with the best post-purchase experience possible through our solutions.
What You’ll Do:
• Respond, engage and qualify inbound leads and inquiries
• Partner closely with experienced Account Executives to effectively hand-off warm leads to the closing team
• Contribute learnings and best practices to the inbound sales process and team members to support the success of your peers
• Work cross-functionally with the event marketing team to generate interest and participation in our sponsored events and dinners.
Who We're Looking For:
• Highly motivated individuals looking to establish a career in software sales
• SaaS business development experience preferred but not required
• Have a BA/BS or equivalent
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
You’ll do whatever it takes to help our prospective customers explore our solutions, ultimately enabling them to deliver their customers with the best post-purchase experience possible through our solutions.
What You’ll Do:
• Respond, engage and qualify inbound leads and inquiries
• Partner closely with experienced Account Executives to effectively hand-off warm leads to the closing team
• Contribute learnings and best practices to the inbound sales process and team members to support the success of your peers
• Work cross-functionally with the event marketing team to generate interest and participation in our sponsored events and dinners.
Who We're Looking For:
• Highly motivated individuals looking to establish a career in software sales
• SaaS business development experience preferred but not required
• Have a BA/BS or equivalent
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via Jooble
posted_at: 8 days agoschedule_type: Full-time
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
Define project scope based on the prospect's needs and requirements
Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
Providing customer training to set them up for success with AfterShip’s solutions
Ensure completion of projects on-time and on-budget
Who We're Looking For:
A Bachelor’s degree is required, preferably in a technical field
Excellent presentation and communication skills
Have customer-facing consulting experience in software implementation and service deployment
Self-motivated to dig in to learn about products, technology, customers and competitors
Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
Strong project management and resource management skills
Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
Competitive compensation
Remote-first/hybrid-flexible work setups
Healthcare coverage offered from day 1
Career progression & professional development
Flexible PTO policy
Retirement Plans including company match
Invest in your learning + monthly book perk
In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry’s and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
The Solutions Engineer is part of the rapidly growing AfterShip sales organization. The primary goal of this role is to successfully increase the sales and adoption of the AfterShip solutions by working alongside the Account Executives to effectively demonstrate AfterShip’s offerings to and answer technical questions for enterprise-level corporate prospects. This Solutions Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands what they are purchasing and, upon contract signatures, experiences a seamless onboarding experience.
What You’ll Do:
Work with the Account Executives to consultatively engage with prospective clients to identify and develop solutions that meet their needs
Define project scope based on the prospect's needs and requirements
Deliver product POC and demonstrations that are tailored to the prospect’s technical requirements and audience
Work to ensure the total buy-in of the AfterShip platform and capabilities by the prospect’s development team
Providing customer training to set them up for success with AfterShip’s solutions
Ensure completion of projects on-time and on-budget
Who We're Looking For:
A Bachelor’s degree is required, preferably in a technical field
Excellent presentation and communication skills
Have customer-facing consulting experience in software implementation and service deployment
Self-motivated to dig in to learn about products, technology, customers and competitors
Familiarity with eCommerce platforms (e.g. Shopify, Magento, BigCommerce)
Knowledge of APIs and previous exposure to programming languages like Go, Node.js, Java, React, and TypeScript – You won’t need to write code, but you will need to be able to effectively collaborate between our clients and our Product and Engineering teams
Strong project management and resource management skills
Ability to manage numerous projects simultaneously and work well under deadlines
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
Competitive compensation
Remote-first/hybrid-flexible work setups
Healthcare coverage offered from day 1
Career progression & professional development
Flexible PTO policy
Retirement Plans including company match
Invest in your learning + monthly book perk
In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive
About Us
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you're looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
You'll do whatever it takes to help our prospective customers explore our solutions, ultimately enabling them to deliver their customers with the best post-purchase experience possible through our solutions.
What You'll Do:
• Respond, engage and qualify inbound leads and inquiries
• Partner closely with experienced Account Executives to effectively hand-off warm leads to the closing team
• Contribute learnings and best practices to the inbound sales process and team members to support the success of your peers
• Work cross-functionally with the event marketing team to generate interest and participation in our sponsored events and dinners.
Who We're Looking For:
• Highly motivated individuals looking to establish a career in software sales
• SaaS business development experience preferred but not required
• Have a BA/BS or equivalent
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You'll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 14,000 eCommerce retailers like Amazon, Harry's and Kylie Cosmetics, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building... shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you're looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
You'll do whatever it takes to help our prospective customers explore our solutions, ultimately enabling them to deliver their customers with the best post-purchase experience possible through our solutions.
What You'll Do:
• Respond, engage and qualify inbound leads and inquiries
• Partner closely with experienced Account Executives to effectively hand-off warm leads to the closing team
• Contribute learnings and best practices to the inbound sales process and team members to support the success of your peers
• Work cross-functionally with the event marketing team to generate interest and participation in our sponsored events and dinners.
Who We're Looking For:
• Highly motivated individuals looking to establish a career in software sales
• SaaS business development experience preferred but not required
• Have a BA/BS or equivalent
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills
Why You Should Join Us:
• We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You'll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together.
• We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
Perks:
• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Career progression & professional development
• Flexible PTO policy
• Retirement Plans including company match
• Invest in your learning + monthly book perk
• In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via Adzuna
posted_at: 18 days agoschedule_type: Full-time
exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us...
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job
exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us...
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
","datePosted":"24 Feb 2023","employmentType":"full-time","hiringOrganization":{"@type":"Organization","name":"AfterShip","sameAs":"https://www.aftership.com","logo":"https://websites.am-static.com/assets/brands/glyph/aftership-colored.png"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Austin, Texas"}}}
AfterShip Careers
About
Our Products
Our Culture
Work Experience
Jobs
Open main menu
Customer Success
Enterprise Customer Success Manager
Austin, Texas
• 24 Feb 2023
Apply now
• This is a remote-first position, but you must be located in Austin, TX.
About Us
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.
Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry's, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Your Mission:
We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip, but a core value of the organization. As an Enterprise Customer Success Manager, you'll be the go-to individual for AfterShip's Enterprise customers and some of the industry's top DTC brands to ensure there's nothing standing in the way of harnessing the full power of AfterShip's solutions.
Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback.
This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customers' businesses.
Responsibilities:
• Leading new client onboarding process in collaboration with the Implementation Consultant
• Prepare and present quarterly business reviews (QBRs) which include account performance metrics, industry insights, best practices and highlight incremental opportunities.
• Act as the first point of contact for escalated support issues and file tickets with the appropriate teams ensuring the problem is ultimately resolved.
• Thoroughly understand all aspects of the AfterShip platform in order to explain the technology to all types of users.
• Be the client's trusted advisor to ensure they get the correct value out of AfterShip.
• Help eliminate bottlenecks by working cross-functionally with a global team across time zones (Sales, Support, Product, Engineering) in order to ensure customer success.
• Communicate best practices and new product features to evangelize with customers, as well as delivering customer feedback to the Product team.
• Be responsible for Dollar Retention Rate and Customer Retention Rate.
• Be willing to travel for onsite client meetings/trade events (up to 40% and fully expensed).
Requirements
• 3+ years experience in a customer-facing, technical roles in either SaaS, eCommerce, or marketing automation technology
• You have strong customer-facing skills and radiate enthusiasm, poise, confidence, and professionalism
• Ability to understand and explain technical solutions in layman's term to client
• You can successfully deliver multiple projects simultaneously with meticulous attention to detail
• You're comfortable in a growth-paced environment that requires strong time management and prioritization skills
• You have executive level interpersonal, project management, communication, and problem-solving skills
• You have prior experience with business reports, preferably in the form of QBRs
• You have excellent written and verbal communication and presentation skills
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
Why You Should Join Us...
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
","datePosted":"24 Feb 2023","employmentType":"full-time","hiringOrganization":{"@type":"Organization","name":"AfterShip","sameAs":"https://www.aftership.com","logo":"https://websites.am-static.com/assets/brands/glyph/aftership-colored.png"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Austin, Texas"}}}
AfterShip Careers
About
Our Products
Our Culture
Work Experience
Jobs
Open main menu
Customer Success
Enterprise Customer Success Manager
Austin, Texas
• 24 Feb 2023
Apply now
• This is a remote-first position, but you must be located in Austin, TX.
About Us
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world's best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.
Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry's, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Your Mission:
We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip, but a core value of the organization. As an Enterprise Customer Success Manager, you'll be the go-to individual for AfterShip's Enterprise customers and some of the industry's top DTC brands to ensure there's nothing standing in the way of harnessing the full power of AfterShip's solutions.
Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback.
This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customers' businesses.
Responsibilities:
• Leading new client onboarding process in collaboration with the Implementation Consultant
• Prepare and present quarterly business reviews (QBRs) which include account performance metrics, industry insights, best practices and highlight incremental opportunities.
• Act as the first point of contact for escalated support issues and file tickets with the appropriate teams ensuring the problem is ultimately resolved.
• Thoroughly understand all aspects of the AfterShip platform in order to explain the technology to all types of users.
• Be the client's trusted advisor to ensure they get the correct value out of AfterShip.
• Help eliminate bottlenecks by working cross-functionally with a global team across time zones (Sales, Support, Product, Engineering) in order to ensure customer success.
• Communicate best practices and new product features to evangelize with customers, as well as delivering customer feedback to the Product team.
• Be responsible for Dollar Retention Rate and Customer Retention Rate.
• Be willing to travel for onsite client meetings/trade events (up to 40% and fully expensed).
Requirements
• 3+ years experience in a customer-facing, technical roles in either SaaS, eCommerce, or marketing automation technology
• You have strong customer-facing skills and radiate enthusiasm, poise, confidence, and professionalism
• Ability to understand and explain technical solutions in layman's term to client
• You can successfully deliver multiple projects simultaneously with meticulous attention to detail
• You're comfortable in a growth-paced environment that requires strong time management and prioritization skills
• You have executive level interpersonal, project management, communication, and problem-solving skills
• You have prior experience with business reports, preferably in the form of QBRs
• You have excellent written and verbal communication and presentation skills
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
• You're empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
via Greenhouse
posted_at: 29 days agoschedule_type: Internship
About Us
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world...
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of
About Us
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world...
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.
Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry’s, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Your Mission:
As a People Operations Intern reporting to the Head of People, you will be responsible for crafting a fantastic employee experience for AfterShippers in our Austin hub, and play an important role as an extension of the North American People Team. This is a great opportunity for students looking to get work experience in a high-growth tech company environment or are looking to pursue a career in Human Resources and People Operations.
The successful candidate has strong communication and relationship management skills, works in a proactive manner, is tech-savvy, well organized and adept at handling sensitive employee information. You would be expected to maintain high levels of professionalism and confidentiality. This is an opportunity to create a meaningful work experience for your colleagues and work in a dynamic environment where everyday feels unique.
This is a paid part-time internship position where you would be expected to work with the team on-site in our office in Austin, Texas, as well as liaise with the People Team, particularly the People Operations Specialist based in Toronto, Canada, virtually.
The People Operations Intern will work 15 hours per week (2 x 7.5hr work days) for the duration of 15 weeks over the Spring/Summer term (May - August 2023).
What You’ll Do:
• Ensure the office is well maintained and secure (cleanliness, office and snack supplies as appropriate).
• Maintain records, documentation, budget records, and files (e.g. company laptop tracking or WeWork pass allocation).
• Reception duties, including greeting employees and clients visiting the office.
• Support employees with office equipment and supplies.
• New hire orientation to the office and onboarding assistance during their first weeks.
• Support with the planning and execution of team events/socials.
• Plan and execute culture-building initiatives.
Who We're Looking For:
• Actively enrolled in a Bachelor's degree program with a co-op or required internship program, preferably in Human Resources.
• Knowledge of core functions within People Operations and/or Project Management is an asset.
• Work experience in an operations role or startup setting would be beneficial.
• Familiarity with G-Suite, Mac OS, BambooHR, and Notion is an asset.
• Strong relationship management skills to build strong partnerships with internal teams both in-person and remotely.
• Have the ability to maintain focus under pressure in order to meet tight deadlines and fulfill people related projects.
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow. We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world...
Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.
Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry’s, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.
Your Mission:
As a People Operations Intern reporting to the Head of People, you will be responsible for crafting a fantastic employee experience for AfterShippers in our Austin hub, and play an important role as an extension of the North American People Team. This is a great opportunity for students looking to get work experience in a high-growth tech company environment or are looking to pursue a career in Human Resources and People Operations.
The successful candidate has strong communication and relationship management skills, works in a proactive manner, is tech-savvy, well organized and adept at handling sensitive employee information. You would be expected to maintain high levels of professionalism and confidentiality. This is an opportunity to create a meaningful work experience for your colleagues and work in a dynamic environment where everyday feels unique.
This is a paid part-time internship position where you would be expected to work with the team on-site in our office in Austin, Texas, as well as liaise with the People Team, particularly the People Operations Specialist based in Toronto, Canada, virtually.
The People Operations Intern will work 15 hours per week (2 x 7.5hr work days) for the duration of 15 weeks over the Spring/Summer term (May - August 2023).
What You’ll Do:
• Ensure the office is well maintained and secure (cleanliness, office and snack supplies as appropriate).
• Maintain records, documentation, budget records, and files (e.g. company laptop tracking or WeWork pass allocation).
• Reception duties, including greeting employees and clients visiting the office.
• Support employees with office equipment and supplies.
• New hire orientation to the office and onboarding assistance during their first weeks.
• Support with the planning and execution of team events/socials.
• Plan and execute culture-building initiatives.
Who We're Looking For:
• Actively enrolled in a Bachelor's degree program with a co-op or required internship program, preferably in Human Resources.
• Knowledge of core functions within People Operations and/or Project Management is an asset.
• Work experience in an operations role or startup setting would be beneficial.
• Familiarity with G-Suite, Mac OS, BambooHR, and Notion is an asset.
• Strong relationship management skills to build strong partnerships with internal teams both in-person and remotely.
• Have the ability to maintain focus under pressure in order to meet tight deadlines and fulfill people related projects.
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
• We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.
• You will be part of a company with strong product market fit, prioritizing solving real problems for our customers, which has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow. We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in.
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs Show more details...
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