Airbnb

Airbnb.co.uk is a well-known website that allows travelers to find unique accommodation options all around the world. Users can search for a variety of lodging options including apartments, houses, villas, cabins, and even treehouses. The website provides descriptions of the properties, pictures, and reviews from other users to help travelers choose their perfect accommodation. Airbnb.co.uk also offers experiences, where travelers can join tours or classes to learn more about the culture and history of their host cities. Hosts around the world can list their properties on Airbnb.co.uk, making it possible for people to find housing that is both affordable and authentic.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Ashburn, Virginia

  • Latitude\Longitude
    39.0481 / -77.4728    Google Map

  • Traffic rank
    #9,122 Site Rank

  • Site Owner information
    Whois info

  • Traded as
    Nasdaq,:,ABNB,Nasdaq-100,component

  • Founded
    August 2008 in,San Francisco, California,, U.S.

  • Founders
    Brian Chesky,Joe Gebbia,Nathan Blecharczyk

  • Headquarters
    San Francisco, California, U.S.

  • Key people
    Brian Chesky (,CEO,),Joe Gebbia (,CPO,),Nathan Blecharczyk (,CSO,)

  • Number of employees
    6,132 (Dec 2021)

  • Subsidiaries
    Luxury Retreats International Inc.,Tilt.com,Accomable,Aibiying,Trooly, Inc.,Deco Software Inc.,Trip4real Experiences, S.L.,Lapka, Inc.,Airbnb UK Limited,HotelTonight

Traffic rank
#9,122
Site age
Location
United States
Popular Questions for Airbnb
Newest job postings for Airbnb
via AngelList schedule_type: Full-time
Who Are We? • Pass the Keys is a fast-growing short-let management company, originally founded in London in 2015 and now UK wide across 70 locations in the UK and counting. • We manage hundreds of properties on multiple platforms including AirBnb, Booking.com and HomeAway and our recently launched Direct bookings site. • We offer a fully managed service for our hosts and guests ( including Listing & Revenue Management, 24/7 Guest Services, & Who Are We?
• Pass the Keys is a fast-growing short-let management company, originally founded in London in 2015 and now UK wide across 70 locations in the UK and counting.
• We manage hundreds of properties on multiple platforms including AirBnb, Booking.com and HomeAway and our recently launched Direct bookings site.
• We offer a fully managed service for our hosts and guests ( including Listing & Revenue Management, 24/7 Guest Services, & Cleaning & Maintenance services
• Our Mission: “ We create opportunities in every corner of the world, for our hosts, our guests and our people”.

Role Overview:

We are looking for a proactive, self driven, customer focused individual to support our growing portfolio locally.

Using Pass the Keys internally developed technology, integrated CRM tools, and external booking platforms, the role includes client relationship management, listing and operational support, commercial and revenue driven decision making.

The local industry is currently... undergoing a period of transition with the roll out of local industry regulation, the role will include supporting the City Manager to manage client relations and include a high level of proactivity and expectation management during this period of change.

What You Will Be Doing?
• Manage our relationships with hosts, providing them with world-class customer service to ensure maximised use of our services, and long term retention.
• Manage day-to-day communications with providers and hosts, provide proactive solutions and solve issues while coordinating work with the City Manager
• Set expectations with our clients as to what is operationally possible and actively work to retain them within the portfolio.
• Gather quantitative and qualitative insights that can drive product improvements
• Improve processes and contribute to the team’s vision and strategy as well as the overall company growth
• Execute and communicate proactive account management with clients to maximise revenue for customers and the business.
• Complete frequent portfolio reviews to add value to listings, and actively support and guide clients on guest & provider feedback to support end user experience.
• Efficiently onboard new clients signed up by the Territory Manager and provide them with an outstanding customer experience
• Ensure all Pass The Keys standard operating procedures are adhered to within daily practice, and we efficiently communicate to clients, when required, any business developments.

You will report directly to the City Manager and will be given the chance to take on more responsibility based on your skills and interests as Pass the Keys continues to grow rapidly.

Requirements
• Bachelors degree (or equivalent qualification)
• Flexible to work hours to meet business needs, and based on team rota structure.
• Availability to travel within the local city operating area to visit our properties for viewings and upkeep requirements.
• Understanding of the Short Let industry and end user experience
• Client Success experience (+2 years)

Benefits

£27,000- £30,000 p/a

30 days holiday (inc bank holidays)

Birthday day off

Enhanced Maternity Policy

Pension Scheme

Pass the Keys focuses on Real Estate and Hospitality. Their company has offices in London. They have a mid-size team that's between 51-200 employees.

You can view their website at http://www.passthekeys.co.uk or find them on Facebook and LinkedIn
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via Bluestorm Recruitment - Teamtailor schedule_type: Full-time
We're looking for an experienced house cleaner in Chesterfield to run regular cleans at our Air bnb property. You will need to be available throughout the week and weekends. As the unit becomes busier this may turn into a regular (every 3 day turnovers) or more, so its a great oppurtunity to be joining our growing business! We're looking for a detailed person that will run full turnovers of the property including: • Washing all bed linen and airing We're looking for an experienced house cleaner in Chesterfield to run regular cleans at our Air bnb property. You will need to be available throughout the week and weekends. As the unit becomes busier this may turn into a regular (every 3 day turnovers) or more, so its a great oppurtunity to be joining our growing business!

We're looking for a detailed person that will run full turnovers of the property including:
• Washing all bed linen and airing them and making all beds to a top level
• Fully clean the house to a very high standard ready for our next guests
• Restock/replenish all consumables including toilet tissue, showergel and hand soaps
• Re-order consumables when required with the office.
• Ensure the garden are is presentable and ready for the next guests
• Ensure the kitchen is fully presentable and hyper clean, empyting the fridges etc
• Ensure Tea, coffees and milk is always topped up and reasy for the guests.
• Report any breakages to the office
• Test the TV and... internet works
• Assist with any guest requests on an adhoc basis such as and not limited to, popping over to assist a guest in an event they can't obtain access into the property or any bespoke assistance.

Must Haves:
• Great attention to detail and someone who relishes in a clean space
• We need you to have a working smartphone with WhatsApp and we will need you to download our time/attendance shift App so we can pay you against this.
• Be a smart presentable person that can be available Monday - Sunday 9am - 2pm
• Be a person that is super friendly

This has potential to turn into a full time job and so it will be a great for a person with similar Air BNB change over/cleaning experience or someone that has worked as a house keeper or hotel maid that is happy to work on reguler change overs Monday - Sunday.

Our clients are working professionals and expect a high level of cleaning to be done so we need the chosen person to be top of their game, reliable, responsive and ready and willing to work.

If you meet the above and are hungry for your next challenge we'd love to speak with you
Show more details...
via AngelList schedule_type: Full-time
Who Are We? • Pass the Keys is a fast-growing short-let management company, originally founded in London in 2015 and now UK wide across 70 locations in the UK and counting. • We manage hundreds of properties on multiple platforms including AirBnb, Booking.com and HomeAway and our recently launched Direct bookings site. • We offer a fully managed service for our hosts and guests ( including Listing & Revenue Management, 24/7 Guest Services, & Who Are We?
• Pass the Keys is a fast-growing short-let management company, originally founded in London in 2015 and now UK wide across 70 locations in the UK and counting.
• We manage hundreds of properties on multiple platforms including AirBnb, Booking.com and HomeAway and our recently launched Direct bookings site.
• We offer a fully managed service for our hosts and guests ( including Listing & Revenue Management, 24/7 Guest Services, & Cleaning & Maintenance services
• Our Mission: “ We create opportunities in every corner of the world, for our hosts, our guests and our people”.

Job Overview

We are looking for an operationally minded and proactive person to support the growth and management of our established London city portfolio.

This role is ideal for an outgoing individual wanting to broaden career progression in general management, financial management, customer service, sales and marketing, whilst experiencing on the ground operations management, location specific as... required.

The role requires the individual to work with ambiguity to adapt to changing market conditions and ensure the portfolio continues to grow. 5* Service delivery, Client retention & local cost control are key factors in driving success.

Pass the Keys HQ will support training to upskill and educate on the complex domestics of property management, holiday lets and the short-term let industry.

What Will You Be Doing?
• Learn and experience exert integral function of the business and local operations. This will help you thoroughly understand what success looks like and support your influence in the wider business as you grow the local portfolio.
• Support in the management day-to-day operations, including on-the-ground teams, local suppliers and stock - taking full ownership for elements of Operations as agreed to support the City Manager.
• Understand and support key decisions to drive city financial and commercial performance.
• Evaluate and support relationships with our Hosts, supporting the delivery of highest level of service support and property performance evaluation to ensure client retention.
• Support in the management of remote operations support, and local city success managers to deliver a great customer support.
• Liaise with City Manager and HQ as required to drive the sales and marketing effort and increase the customer base
• Liaise with City Manager and HQ for local marketing initiatives, including events. Find business development opportunities
• Understand and adhere to company Standard Operating Procedures to ensure the portfolio remains compliant and showcases Pass the Keys operational best practices.

Requirements

The role requires the individual to work with ambiguity to adapt to changing market conditions and ensure the portfolio continues to grow. 5* Service delivery, Client retention & local cost control are key factors in driving success.

Team Management experience in the service industry

Flexible working hours to meet the needs of the business (including on-call aspect)

Hybrid work model - Work from home + must be available to travel for team meetings in the office & locally as required to support operations in the city.

Bachelors degree (or equivalent)

Understanding of the short let industry (and experience as an end user)

Benefits

£30,000-£32,000 p/a

30 days holiday (inc bank holidays)

Birthday day off

Enhanced Maternity pay

Pension Scheme opt in

Pass the Keys focuses on Real Estate and Hospitality. Their company has offices in London. They have a mid-size team that's between 51-200 employees.

You can view their website at http://www.passthekeys.co.uk or find them on Facebook and LinkedIn
Show more details...
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