Amadeus IT Group

Amadeus is a leading provider of travel technology, solutions, and services that is used by travel agencies, airlines, hotels, and other travel providers all over the world. The Amadeus.com website features a comprehensive range of products and services designed to help travel providers grow their businesses, increase customer satisfaction, and streamline their operations. The website includes an online marketplace where travel providers can browse and purchase a vast array of products and services, including software solutions, data analytics, distribution tools, and marketing services. Amadeus is dedicated to revolutionizing the travel industry through innovative technology and customer-focused solutions.

These are mostly driven by subjective factors that are hard to see and measure in real time. Their transaction of large amounts of shares then leads to price movement for the stock.finance.yahoo.comFor Amadeus IT Group SA Unsponsored ADR, rising earnings estimates and the consequent rating upgrade fundamentally mean an improvement in the company's underlying business.

Services offered are primarily for the travel and tourism industries and customers include airlines, hotel chains and cruise ship operators.en.wikipedia.orgAmadeus IT Group is an international transaction processing company with headquarters in Madrid and regional and company offices throughout the world.

Do MarketBeat users like Amadeus IT Group more than its competitors?marketbeat.comAnalysts like Amadeus IT Group less than other Business Services companies. The consensus rating for Amadeus IT Group is Hold while the average consensus rating for business services companies is Buy.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #8,367 Site Rank

  • Site age
    31 yrs old

  • Site Owner information
    Whois info

  • Stock price
    AI3B,AI3B,AI3B,49.8 EUR,-9.7 (-16.3%),-9.7 (-16.3%),-9.7 (-16.3%)

  • Traded as
    BMAD,:,AMS

  • Founded
    1987

  • Headquarters
    Madrid,,,Spain

  • Key people
    José Antonio Tazón,(,chairman,),Luis Maroto,(,president,and,CEO,)

  • Number of employees
    16,433 (end 2021)

  • Subsidiaries
    Amadeus Leisure IT GmbH, AAI

  • ISIN
    ES0109067019

Traffic rank
#8,367
Site age
31 yrs
Location
United States
Popular Questions for Amadeus IT Group
Newest job postings for Amadeus IT Group
via Salary.com posted_at: 7 days agoschedule_type: Full-time
Job Title Legal Extern... Department Overview The legal department is led by Laurie Bennett, SVP, General Counsel & Corporate Secretary, from our NY office. She has a seven member team that includes staff in Barcelona, Boston, New York and Portsmouth. The CISO and tax teams are also part of the wider Office of the General Counsel and closely partner with the legal department. The legal department oversees all global legal and compliance functions Job Title

Legal Extern...

Department Overview

The legal department is led by Laurie Bennett, SVP, General Counsel & Corporate Secretary, from our NY office. She has a seven member team that includes staff in Barcelona, Boston, New York and Portsmouth. The CISO and tax teams are also part of the wider Office of the General Counsel and closely partner with the legal department. The legal department oversees all global legal and compliance functions including: contracts, corporate governance, data privacy, employment matters, M&A and regulatory matters.

Job Overview

Amadeus TravelClick is currently seeking a legal intern for its New York City office. The selected candidate will provide support to the legal department on matters such as the company's data privacy compliance program, vendor due diligence, memoranda, contract management and drafting and other legal tasks. The intern will liaise with members of the information security, finance, HR, product and technology teams. The ideal candidate will have both excellent written and verbal communication skills, be detail-oriented and possess strong organizational skills.

Functional Description

Assist with Amadeus TravelClick's data privacy compliance program, including CCPA and GDPR compliance. Responsibilities will include assisting with the new CCPA vendor management and due diligence process, monitoring and summarizing changes in global data privacy and other relevant regulation, incorporating legal requirements into Amadeus TravelClick policies, guidance and/or training materials, performing legal research and writing of memoranda as needed, contract drafting.

What we are looking for:

Basic Qualifications
• Currently pursuing a JD, preferably with prior legal or technology company work experience
• Excellent written and verbal communication skills
• Strong analytical and organizational skills
• Integrity, dependability, a positive attitude and enthusiasm in performing responsibilities
• Attention to detail, be able to manage multiple priorities and work independently with minimal supervision
• Proficient in Microsoft Word and Powerpoint, technically savvy and comfortable learning new systems

Additional Characteristics

CDLI and/or Tech Startup Clinic experience preferred

TravelClick is an Amadeus Hospitality company

EEO Statement

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation
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via Glassdoor posted_at: 2 days agoschedule_type: Full-time
Job Title Director, Demand Generation Advisors... Provide expert demand generation consulting services to the hospitality industry, including channel strategy, lead generation optimization, conversion maximization, and generation of guest repeat business. Consulting assignments will generate consulting revenue and will include recommendations to purchase or better utilize Amadeus HOS products. Create and provide an overall diagnostic to pinpoint Job Title

Director, Demand Generation Advisors...

Provide expert demand generation consulting services to the hospitality industry, including channel strategy, lead generation optimization, conversion maximization, and generation of guest repeat business.

Consulting assignments will generate consulting revenue and will include recommendations to purchase or better utilize Amadeus HOS products.

Create and provide an overall diagnostic to pinpoint demand generation improvements for hotel clients, ranging from independent hotels to hotel chains

Leverage hospitality marketing expertise to help HOS clients, generate consulting revenue for HOS, and influence additional sales of Amadeus HOS products.

Write demand generation thought leadership whitepapers and blog posts and make presentations at hospitality industry events. The purpose of this activity is to enhance the reputation of Amadeus as a thought leader in hospitality demand generation.

Use lessons from consulting assignments to recommend enhancement of Amadeus demand generation products.

In this role:
• Create and apply effective frameworks for assessing the strengths and weaknesses in the demand generation activities of hotels including pricing, promotions, audience targeting, communications, channel strategy, conversion maximization, ancillary service maximization, and generation of repeat stays.
• Persuade targeted hotels to buy our consulting services.
• Assist in the upsell of Amadeus demand generation products to clients.
• Write demand generation thought leadership articles, blog posts, whitepapers and make demand generation thought leadership presentations at hotel industry events.
• Recommend enhancement of products to address marketing pain points of hospitality industry.
• Direct at least 1 analyst to complete analyses that make up the Amadeus demand generation diagnostic framework.

About the Ideal Candidate:
• Mandatory - MBA degree related to marketing; Bachelor's degree in business administration or analytical field of study.
• At least 15 years of marketing experience with a record of increasing responsibility and commercial impact.
• At least 5 years of experience as a marketing leader within the Hospitality industry.
• Must have thorough understanding of marketing strategy, paid media, search engine optimization, web site management, email marketing, usage of CRM systems, management of eCommerce sites (hotel customer reservation systems highly desired), data analytics.
• Must possess excellent analytical as well as oral and written communication skills.

What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved
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via Jobrapido.com posted_at: 15 days agoschedule_type: Full-time
Job TitleCustomer Success ManagerSummary of the role:The Amadeus Customer Success Managers empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact. CSMs aim to bring in more expertise to support our customer business expansion. They are responsible for understanding the needs and constraints of customers and then promoting early Job TitleCustomer Success ManagerSummary of the role:The Amadeus Customer Success Managers empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact. CSMs aim to bring in more expertise to support our customer business expansion. They are responsible for understanding the needs and constraints of customers and then promoting early adoption and best usage of Amadeus products to derive maximum value for the customer. They enable Amadeus to respond faster and more precisely to customer needs. The Customer Success managers partner with the customer to maximize adoption and ensure they get all the help they need to get business outcomes after implementing our solutions quickly.Customer satisfaction, solution adoption, value delivered to customers, low churn, and growth through upsells are some of the main KPIs for Customer Success Managers.While Account Managers remain the... customer's primary point of contact, Customer Success Managers lead the post-sales cycle. They are essential to identify a successful upsell, promoting renewals, and expanding accounts. Depending on a customer's size, complexity, and strategic value to Amadeus, CSM can be assigned to one or multiple accounts. The CSM works hand-in-hand with the Account Manager.In this role you’ll:Own the customer success plan: Drive customer alignment and goal-setting Orchestrate Amadeus roles in engaging customer in upfront goal-setting – including external meetings with (key) decision makers to agree on KPIs, method for tracking, and Success Plan elements Co-create success plan with buyer / decision makers, codifying program value-driving outcomesSet clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource requirements, and risks, based on customer deployment readinessParticipate in internal handover meetings organized by Account Manager to understand Account Plan and customer contextNew solution implementation: Ensure early adoption and usageSupport implementation team when sharing progress updates to key buyer / decision maker on implementation journey Lead final “go-live” meeting – with key administrators and decision maker post implementation to align on deployment goalsProactively check-in post launch discussing key data points and tactically problem-solve ways to boost adoptionManage ongoing customer health:Proactively review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoptionShare best practices for solution usage with customers. Engage Amadeus consulting resources when necessary to conduct Health Checks.Lead regular (quarterly or annual) business reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI trackingAct as the point-person for escalations from customer leaders including whenever customer runs into frustrating technical challenges by activating individuals/other leaders to address these and feeding back progress update.Deliver and explain dashboards relevant to customers business outcomesAdvocate for customer internally through prioritization process with Product Management Marketing and with Amadeus leadership engagement when necessary.About the ideal candidate:Bachelor's degree and/or equivalent work experienceMinimum of 5 year experience required in roles prior roles such as: Account Manager, Delivery Manager, Customer Care, Product Management, or IT Account Management.Prior experiences where significant amount of time was spent with customers, at all levels. Team management experienceA deep understanding of the travel industry (players, trends, principles) and also of the customer whether large or small, airline or Travel Seller.Understand customer business drivers and well as their competitive landscape (what make them successful) a must, preferably in a matrix organisation.Experience in Microsoft Office, Salesforce.com, Qlik, Tableau required.Ability to learn how navigate Amadeus internal tools (eg Win@aproch, ASH,…)English & Spanish speaking requiredStrong Amadeus product / portfolio knowledge requiredDeep understanding of Amadeus product suite, i.e. strong familiarity with Amadeus solutions and outcomesExpertise in using analytical, reporting, planning, and marketing toolsStrong data synthesis skills, with an ability to draw insights from a diverse set of indicatorsMust possess a strong conceptual thinking skills to develop customer specific use casesHas deep knowledge of technologies and industry trendsAdditional expectations within the role:Understanding customer needsAble to understand customer needs and overall business caseStrong customer management skills (e.g., EQ) with an ability to relate to customers easily and probe to understand customer challengesCreative solutioning and strategic success thinking, with an ability to identify new or existing solutions that achieve customer goalsAble to develop and execute effective Customer Development Action Plans for the accountLifecycle managementAnticipates unique problems and offers creative solutions to ensure smooth operational transitionsDelivers customer training sessions to develop capabilities focused on long-term value creationChecks in regularly and proactively with customer to capture feedback and improve satisfaction scoresRelationship & network buildingAble to develop strong bonds with primary clientsAble to influence decisions and provide support as neededCan effectively present ideas and communicate to variety of internal and external audiencesTeam / Resource managementStrong collaborative leadership, with an ability to work cross functionally (e.g., sales, product) in achieving account goalsAble to clearly communicate to delivery team during handoffWhat we can offer you: The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective Skills development and opportunities to try new ideas A global diverse work environment Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply. Are you the one we are looking for? Apply now! Diversity & InclusionAmadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.SummaryLocation: Miami, Florida; Waltham; Salt Lake City; Orlando; New York City; Atlanta; Tucson; Remote, USA; Minneapolis; Dallas; Schaumburg; ChicagoType: Full time Show more details...
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