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Most recent job postings at Amadeus IT Group
via Salary.com
posted_at: 7 days agoschedule_type: Full-time
Job Title
Legal Extern...
Department Overview
The legal department is led by Laurie Bennett, SVP, General Counsel & Corporate Secretary, from our NY office. She has a seven member team that includes staff in Barcelona, Boston, New York and Portsmouth. The CISO and tax teams are also part of the wider Office of the General Counsel and closely partner with the legal department. The legal department oversees all global legal and compliance functions
Job Title
Legal Extern...
Department Overview
The legal department is led by Laurie Bennett, SVP, General Counsel & Corporate Secretary, from our NY office. She has a seven member team that includes staff in Barcelona, Boston, New York and Portsmouth. The CISO and tax teams are also part of the wider Office of the General Counsel and closely partner with the legal department. The legal department oversees all global legal and compliance functions including: contracts, corporate governance, data privacy, employment matters, M&A and regulatory matters.
Job Overview
Amadeus TravelClick is currently seeking a legal intern for its New York City office. The selected candidate will provide support to the legal department on matters such as the company's data privacy compliance program, vendor due diligence, memoranda, contract management and drafting and other legal tasks. The intern will liaise with members of the information security, finance, HR, product and technology teams. The ideal candidate will have both excellent written and verbal communication skills, be detail-oriented and possess strong organizational skills.
Functional Description
Assist with Amadeus TravelClick's data privacy compliance program, including CCPA and GDPR compliance. Responsibilities will include assisting with the new CCPA vendor management and due diligence process, monitoring and summarizing changes in global data privacy and other relevant regulation, incorporating legal requirements into Amadeus TravelClick policies, guidance and/or training materials, performing legal research and writing of memoranda as needed, contract drafting.
What we are looking for:
Basic Qualifications
• Currently pursuing a JD, preferably with prior legal or technology company work experience
• Excellent written and verbal communication skills
• Strong analytical and organizational skills
• Integrity, dependability, a positive attitude and enthusiasm in performing responsibilities
• Attention to detail, be able to manage multiple priorities and work independently with minimal supervision
• Proficient in Microsoft Word and Powerpoint, technically savvy and comfortable learning new systems
Additional Characteristics
CDLI and/or Tech Startup Clinic experience preferred
TravelClick is an Amadeus Hospitality company
EEO Statement
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation Show more details...
Legal Extern...
Department Overview
The legal department is led by Laurie Bennett, SVP, General Counsel & Corporate Secretary, from our NY office. She has a seven member team that includes staff in Barcelona, Boston, New York and Portsmouth. The CISO and tax teams are also part of the wider Office of the General Counsel and closely partner with the legal department. The legal department oversees all global legal and compliance functions including: contracts, corporate governance, data privacy, employment matters, M&A and regulatory matters.
Job Overview
Amadeus TravelClick is currently seeking a legal intern for its New York City office. The selected candidate will provide support to the legal department on matters such as the company's data privacy compliance program, vendor due diligence, memoranda, contract management and drafting and other legal tasks. The intern will liaise with members of the information security, finance, HR, product and technology teams. The ideal candidate will have both excellent written and verbal communication skills, be detail-oriented and possess strong organizational skills.
Functional Description
Assist with Amadeus TravelClick's data privacy compliance program, including CCPA and GDPR compliance. Responsibilities will include assisting with the new CCPA vendor management and due diligence process, monitoring and summarizing changes in global data privacy and other relevant regulation, incorporating legal requirements into Amadeus TravelClick policies, guidance and/or training materials, performing legal research and writing of memoranda as needed, contract drafting.
What we are looking for:
Basic Qualifications
• Currently pursuing a JD, preferably with prior legal or technology company work experience
• Excellent written and verbal communication skills
• Strong analytical and organizational skills
• Integrity, dependability, a positive attitude and enthusiasm in performing responsibilities
• Attention to detail, be able to manage multiple priorities and work independently with minimal supervision
• Proficient in Microsoft Word and Powerpoint, technically savvy and comfortable learning new systems
Additional Characteristics
CDLI and/or Tech Startup Clinic experience preferred
TravelClick is an Amadeus Hospitality company
EEO Statement
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation Show more details...
via Glassdoor
posted_at: 2 days agoschedule_type: Full-time
Job Title
Director, Demand Generation Advisors...
Provide expert demand generation consulting services to the hospitality industry, including channel strategy, lead generation optimization, conversion maximization, and generation of guest repeat business.
Consulting assignments will generate consulting revenue and will include recommendations to purchase or better utilize Amadeus HOS products.
Create and provide an overall diagnostic to pinpoint
Job Title
Director, Demand Generation Advisors...
Provide expert demand generation consulting services to the hospitality industry, including channel strategy, lead generation optimization, conversion maximization, and generation of guest repeat business.
Consulting assignments will generate consulting revenue and will include recommendations to purchase or better utilize Amadeus HOS products.
Create and provide an overall diagnostic to pinpoint demand generation improvements for hotel clients, ranging from independent hotels to hotel chains
Leverage hospitality marketing expertise to help HOS clients, generate consulting revenue for HOS, and influence additional sales of Amadeus HOS products.
Write demand generation thought leadership whitepapers and blog posts and make presentations at hospitality industry events. The purpose of this activity is to enhance the reputation of Amadeus as a thought leader in hospitality demand generation.
Use lessons from consulting assignments to recommend enhancement of Amadeus demand generation products.
In this role:
• Create and apply effective frameworks for assessing the strengths and weaknesses in the demand generation activities of hotels including pricing, promotions, audience targeting, communications, channel strategy, conversion maximization, ancillary service maximization, and generation of repeat stays.
• Persuade targeted hotels to buy our consulting services.
• Assist in the upsell of Amadeus demand generation products to clients.
• Write demand generation thought leadership articles, blog posts, whitepapers and make demand generation thought leadership presentations at hotel industry events.
• Recommend enhancement of products to address marketing pain points of hospitality industry.
• Direct at least 1 analyst to complete analyses that make up the Amadeus demand generation diagnostic framework.
About the Ideal Candidate:
• Mandatory - MBA degree related to marketing; Bachelor's degree in business administration or analytical field of study.
• At least 15 years of marketing experience with a record of increasing responsibility and commercial impact.
• At least 5 years of experience as a marketing leader within the Hospitality industry.
• Must have thorough understanding of marketing strategy, paid media, search engine optimization, web site management, email marketing, usage of CRM systems, management of eCommerce sites (hotel customer reservation systems highly desired), data analytics.
• Must possess excellent analytical as well as oral and written communication skills.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
Director, Demand Generation Advisors...
Provide expert demand generation consulting services to the hospitality industry, including channel strategy, lead generation optimization, conversion maximization, and generation of guest repeat business.
Consulting assignments will generate consulting revenue and will include recommendations to purchase or better utilize Amadeus HOS products.
Create and provide an overall diagnostic to pinpoint demand generation improvements for hotel clients, ranging from independent hotels to hotel chains
Leverage hospitality marketing expertise to help HOS clients, generate consulting revenue for HOS, and influence additional sales of Amadeus HOS products.
Write demand generation thought leadership whitepapers and blog posts and make presentations at hospitality industry events. The purpose of this activity is to enhance the reputation of Amadeus as a thought leader in hospitality demand generation.
Use lessons from consulting assignments to recommend enhancement of Amadeus demand generation products.
In this role:
• Create and apply effective frameworks for assessing the strengths and weaknesses in the demand generation activities of hotels including pricing, promotions, audience targeting, communications, channel strategy, conversion maximization, ancillary service maximization, and generation of repeat stays.
• Persuade targeted hotels to buy our consulting services.
• Assist in the upsell of Amadeus demand generation products to clients.
• Write demand generation thought leadership articles, blog posts, whitepapers and make demand generation thought leadership presentations at hotel industry events.
• Recommend enhancement of products to address marketing pain points of hospitality industry.
• Direct at least 1 analyst to complete analyses that make up the Amadeus demand generation diagnostic framework.
About the Ideal Candidate:
• Mandatory - MBA degree related to marketing; Bachelor's degree in business administration or analytical field of study.
• At least 15 years of marketing experience with a record of increasing responsibility and commercial impact.
• At least 5 years of experience as a marketing leader within the Hospitality industry.
• Must have thorough understanding of marketing strategy, paid media, search engine optimization, web site management, email marketing, usage of CRM systems, management of eCommerce sites (hotel customer reservation systems highly desired), data analytics.
• Must possess excellent analytical as well as oral and written communication skills.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
via Jobrapido.com
posted_at: 15 days agoschedule_type: Full-time
Job TitleCustomer Success ManagerSummary of the role:The Amadeus Customer Success Managers empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact. CSMs aim to bring in more expertise to support our customer business expansion. They are responsible for understanding the needs and constraints of customers and then promoting early
Job TitleCustomer Success ManagerSummary of the role:The Amadeus Customer Success Managers empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact. CSMs aim to bring in more expertise to support our customer business expansion. They are responsible for understanding the needs and constraints of customers and then promoting early adoption and best usage of Amadeus products to derive maximum value for the customer. They enable Amadeus to respond faster and more precisely to customer needs. The Customer Success managers partner with the customer to maximize adoption and ensure they get all the help they need to get business outcomes after implementing our solutions quickly.Customer satisfaction, solution adoption, value delivered to customers, low churn, and growth through upsells are some of the main KPIs for Customer Success Managers.While Account Managers remain the... customer's primary point of contact, Customer Success Managers lead the post-sales cycle. They are essential to identify a successful upsell, promoting renewals, and expanding accounts. Depending on a customer's size, complexity, and strategic value to Amadeus, CSM can be assigned to one or multiple accounts. The CSM works hand-in-hand with the Account Manager.In this role you’ll:Own the customer success plan: Drive customer alignment and goal-setting Orchestrate Amadeus roles in engaging customer in upfront goal-setting – including external meetings with (key) decision makers to agree on KPIs, method for tracking, and Success Plan elements Co-create success plan with buyer / decision makers, codifying program value-driving outcomesSet clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource requirements, and risks, based on customer deployment readinessParticipate in internal handover meetings organized by Account Manager to understand Account Plan and customer contextNew solution implementation: Ensure early adoption and usageSupport implementation team when sharing progress updates to key buyer / decision maker on implementation journey Lead final “go-live” meeting – with key administrators and decision maker post implementation to align on deployment goalsProactively check-in post launch discussing key data points and tactically problem-solve ways to boost adoptionManage ongoing customer health:Proactively review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoptionShare best practices for solution usage with customers. Engage Amadeus consulting resources when necessary to conduct Health Checks.Lead regular (quarterly or annual) business reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI trackingAct as the point-person for escalations from customer leaders including whenever customer runs into frustrating technical challenges by activating individuals/other leaders to address these and feeding back progress update.Deliver and explain dashboards relevant to customers business outcomesAdvocate for customer internally through prioritization process with Product Management Marketing and with Amadeus leadership engagement when necessary.About the ideal candidate:Bachelor's degree and/or equivalent work experienceMinimum of 5 year experience required in roles prior roles such as: Account Manager, Delivery Manager, Customer Care, Product Management, or IT Account Management.Prior experiences where significant amount of time was spent with customers, at all levels. Team management experienceA deep understanding of the travel industry (players, trends, principles) and also of the customer whether large or small, airline or Travel Seller.Understand customer business drivers and well as their competitive landscape (what make them successful) a must, preferably in a matrix organisation.Experience in Microsoft Office, Salesforce.com, Qlik, Tableau required.Ability to learn how navigate Amadeus internal tools (eg Win@aproch, ASH,…)English & Spanish speaking requiredStrong Amadeus product / portfolio knowledge requiredDeep understanding of Amadeus product suite, i.e. strong familiarity with Amadeus solutions and outcomesExpertise in using analytical, reporting, planning, and marketing toolsStrong data synthesis skills, with an ability to draw insights from a diverse set of indicatorsMust possess a strong conceptual thinking skills to develop customer specific use casesHas deep knowledge of technologies and industry trendsAdditional expectations within the role:Understanding customer needsAble to understand customer needs and overall business caseStrong customer management skills (e.g., EQ) with an ability to relate to customers easily and probe to understand customer challengesCreative solutioning and strategic success thinking, with an ability to identify new or existing solutions that achieve customer goalsAble to develop and execute effective Customer Development Action Plans for the accountLifecycle managementAnticipates unique problems and offers creative solutions to ensure smooth operational transitionsDelivers customer training sessions to develop capabilities focused on long-term value creationChecks in regularly and proactively with customer to capture feedback and improve satisfaction scoresRelationship & network buildingAble to develop strong bonds with primary clientsAble to influence decisions and provide support as neededCan effectively present ideas and communicate to variety of internal and external audiencesTeam / Resource managementStrong collaborative leadership, with an ability to work cross functionally (e.g., sales, product) in achieving account goalsAble to clearly communicate to delivery team during handoffWhat we can offer you: The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective Skills development and opportunities to try new ideas A global diverse work environment Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply. Are you the one we are looking for? Apply now! Diversity & InclusionAmadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.SummaryLocation: Miami, Florida; Waltham; Salt Lake City; Orlando; New York City; Atlanta; Tucson; Remote, USA; Minneapolis; Dallas; Schaumburg; ChicagoType: Full time
Show more details...
via Glassdoor
posted_at: 28 days agoschedule_type: Full-time
Job Title
Senior Software Engineer
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental
Job Title
Senior Software Engineer
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Show more details...
Senior Software Engineer
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Show more details...
via Jobrapido.com
schedule_type: Full-time
Job TitleManager, Software EngineerJob DescriptionWanna join hospitality business in its massive growth? We are recruiting a talented Dev manager to join our Channel Manager & Distribution organization and build our next generation cloud native Channel Manager product.Channel Manager connects tens of thousands of hotels with all the distribution channels. Its goal is to facilitate the... distribution of Availability, Rate and Inventory(ARI) and Reservation
Job TitleManager, Software EngineerJob DescriptionWanna join hospitality business in its massive growth? We are recruiting a talented Dev manager to join our Channel Manager & Distribution organization and build our next generation cloud native Channel Manager product.Channel Manager connects tens of thousands of hotels with all the distribution channels. Its goal is to facilitate the... distribution of Availability, Rate and Inventory(ARI) and Reservation delivery from 100's of OTAs, GDSs, Wholesalers, Tour Operators, Channel Managers and Meta Partners. Amongst them we of course connect to world known partners like Expedia, Booking.com, Trip.com, Amadeus, Sabre, TravelPort, Agoda, …This component is mission critical with stringent availability and must allow for massive scalability to sustain our future growth ambition.The key design characteristics of Channel Manager are: • Speed, scale and stability to support millions ARI events per day. • Facilitation includes the necessary orchestration, data model translation and translation of messages between Hotels and the Partner. • UI to facilitate the definition of distribution rules. • Balance between common platform and customization, to optimize maintainability while answering our customers needs.By joining this organization, you will discover a brand new architecture, learn a lot technically as functionally in a global environment embracing and taking the best of TravelClick and Amadeus cultures as it is serving our iHotelier CRS (Central reservation System) for mid-size chains as well as our Enterprise grade CRS used by IHG, MGM and Marriott.As a Dev manager, you will drive a team of Developers, Quality Analysts and Business Analyst, based in the US. You will work closely with Product management teams to build roadmap of development, coordinate resources and shape organization to match your target.In this role you’ll:Manage your team located in US, working with other teams based in Europe and India.Guide and mentor Engineers, developers, business analysts & quality engineers to ensure focus is kept on delivering high-quality, secure, scalable and performant software solutions.Be involved with company and/or organization initiatives that promote best practice policies and employee engagement.Build a relation of trust with our partners on business side (Product Marketing, Sales, Implementation, Customer support, Architects ..), to help define and prioritize technical and functional backlog items, identify and implement process improvements, take point on production escalations and work through the escalation process to completion.Contribute to program vision and roadmap. Negotiate priorities with Product Strategists as well as technical teamsBuild and follow a roadmap of development, coordinate allocation of resources, deliver as per budget and planningAbout the ideal candidate:Education:Bachelor’s degree required, or relevant work experience.Relevant Work Experience:Experience in managing an R&D team as People manager or Team Leader is a must.5+ years of experience in software architecture and design, preferably building applications in Java.5+ Years in the Hospitality industry is preferred.Business Understanding:Ability to effectively interact with team members at all levels (from team to Senior Leadership) in a fast-paced environment, with a high level of professionalism and confidentiality.Exhibit attention to detail, hands-on issue troubleshooting and resolution experience and good listening skillsFlexibility to accommodate rapidly changing priorities and deadlinesDemonstrated ability to gather, analyse and present data with and to all levels of the organization: Customers, Product Managers, Engineering, Executive ManagementExperience with Microservices and event driven architecture and enterprise system integration is a plus.API design experience which includes building customer-facing web services adhering to REST standards is a plus.Skills:Leadership and good interpersonal skillsStrong capacity for logical thinking and the ability to understand complex applications and systems.Proactivity and curiosityVery strong communication skillsTechnical skillsProblem-solving attitude.What we can offer you: The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspectiveSkills development and opportunities to try new ideasA global diverse work environmentDiversity & InclusionAmadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.SummaryLocation: Orlando, Florida; Schaumburg, Illinois; Salt Lake City, Utah; Portsmouth, New Hampshire; New York, New York; Minneapolis, Minnesota; Miami, Florida; Irving, Texas; Chicago, Illinois; Atlanta, Georgia; Ottawa, Ontario; Waltham, Massachusetts; Tucson, ArizonaType: Full time
Show more details...
via Indeed
posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
Job Title
Data Architect...
Amadeus Hospitality Business Intelligence (BI) is seeking an experienced and skilled Data Architect to join our team. The candidate will be responsible for defining, driving, and maintaining the architecture of the data solutions powering Amadeus Hospitality BI products.
Amadeus Hospitality Business Intelligence (BI) is seeking an experienced and skilled Data Architect to join our team. The candidate will be responsible
Job Title
Data Architect...
Amadeus Hospitality Business Intelligence (BI) is seeking an experienced and skilled Data Architect to join our team. The candidate will be responsible for defining, driving, and maintaining the architecture of the data solutions powering Amadeus Hospitality BI products.
Amadeus Hospitality Business Intelligence (BI) is seeking an experienced and skilled Data Architect to join our team. The candidate will be responsible for defining, driving, and maintaining the architecture of the data solutions powering Amadeus Hospitality BI products.
The Amadeus Hospitality BI products provide critical insights to our customers that assist them in increasing revenue and profitability. Ensuring access to the right data at the right time helps our customers accelerate revenue for long term growth.
With Amadeus’ Hotel Business Intelligence Solutions, customers unlock a complete, 360-degree view of rate, occupancy, and distribution trends with both forward-looking and historical data, as well as data from different competitive sets in their market.
Specific accountabilities
On top of software development engineer activities (user requirements definition, technical solution design and coding, testing, software solutions debugging...) the architect:
• Is responsible for software architecture throughout the lifecycle development taking into consideration system constraints and enterprise architecture strategic directions
• Directs and coordinates software architecture studies for their functional area
• Identifies modelling, simulation and prototyping opportunities
• Provides knowledge on state-of-the art software architecture, taking future developments into account
• Articulates the design to the development teams
• Selects appropriate design standards, methods and tools
• Contributes to the architect community, educates, studies options, and recommends evolutions
Common accountabilities
• Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.
• Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
• Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
Education
Bachelor’s Degree in Information Technology, Engineering, or related discipline.
Relevant work experience
• 7+ years of professional IT experience
• 3+ years of architecture experience in a complex data-centric ecosystem.
Technical Skills
To be successful in this role, you should have a strong understanding of data storage technology on the Azure platform. You must have strong hands-on experience with common data architectural patterns and event-driven architectures. You should also have experience with reverse engineering data schemas, analyzing performance of database systems, and performance tuning.
In addition to your technical skills, we are looking for a team-oriented individual who is passionate about building and maintaining a positive team culture. You should be a strong communicator and collaborator who is able to effectively understand the semantics of travel data and its implications to data modelling.
Specific Technologies
• Azure/AWS/GCP
• RDBMS, NoSQL, Kafka
• Enterprise Data Warehouses
• Data processing/transformation platforms
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
Data Architect...
Amadeus Hospitality Business Intelligence (BI) is seeking an experienced and skilled Data Architect to join our team. The candidate will be responsible for defining, driving, and maintaining the architecture of the data solutions powering Amadeus Hospitality BI products.
Amadeus Hospitality Business Intelligence (BI) is seeking an experienced and skilled Data Architect to join our team. The candidate will be responsible for defining, driving, and maintaining the architecture of the data solutions powering Amadeus Hospitality BI products.
The Amadeus Hospitality BI products provide critical insights to our customers that assist them in increasing revenue and profitability. Ensuring access to the right data at the right time helps our customers accelerate revenue for long term growth.
With Amadeus’ Hotel Business Intelligence Solutions, customers unlock a complete, 360-degree view of rate, occupancy, and distribution trends with both forward-looking and historical data, as well as data from different competitive sets in their market.
Specific accountabilities
On top of software development engineer activities (user requirements definition, technical solution design and coding, testing, software solutions debugging...) the architect:
• Is responsible for software architecture throughout the lifecycle development taking into consideration system constraints and enterprise architecture strategic directions
• Directs and coordinates software architecture studies for their functional area
• Identifies modelling, simulation and prototyping opportunities
• Provides knowledge on state-of-the art software architecture, taking future developments into account
• Articulates the design to the development teams
• Selects appropriate design standards, methods and tools
• Contributes to the architect community, educates, studies options, and recommends evolutions
Common accountabilities
• Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.
• Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
• Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
Education
Bachelor’s Degree in Information Technology, Engineering, or related discipline.
Relevant work experience
• 7+ years of professional IT experience
• 3+ years of architecture experience in a complex data-centric ecosystem.
Technical Skills
To be successful in this role, you should have a strong understanding of data storage technology on the Azure platform. You must have strong hands-on experience with common data architectural patterns and event-driven architectures. You should also have experience with reverse engineering data schemas, analyzing performance of database systems, and performance tuning.
In addition to your technical skills, we are looking for a team-oriented individual who is passionate about building and maintaining a positive team culture. You should be a strong communicator and collaborator who is able to effectively understand the semantics of travel data and its implications to data modelling.
Specific Technologies
• Azure/AWS/GCP
• RDBMS, NoSQL, Kafka
• Enterprise Data Warehouses
• Data processing/transformation platforms
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
via CareerBuilder
posted_at: 21 hours agoschedule_type: Full-time
Job Title
Release manager
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or
Job Title
Release manager
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Show more details...
Release manager
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Show more details...
via BAZAR.club
schedule_type: Full-time
A travel agency in Garfield, NJ will engage a person who may operate the Amadeus system or other aircraft reservation systems.
Communication English and Polish requested, other languages are welcome.
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A travel agency in Garfield, NJ will engage a person who may operate the Amadeus system or other aircraft reservation systems.
Communication English and Polish requested, other languages are welcome.
&nb Show more details...
Communication English and Polish requested, other languages are welcome.
&nb Show more details...
via Glassdoor
posted_at: 11 days agoschedule_type: Full-timework_from_home: 1
Job Title
Customer Success Manager...
Summary of the role:
The Customer Success Manager (CSM) will guide 1 to 5 Corporations customers to achieve their business objectives while maximizing the adoption of Cytric Travel &Expense Services and therefore Amadeus revenues. The Customer Success Manager engages with customers via proactive consultancy while managing and developing sustainable customer partnership. The CSM seeks to always develop a positive
Job Title
Customer Success Manager...
Summary of the role:
The Customer Success Manager (CSM) will guide 1 to 5 Corporations customers to achieve their business objectives while maximizing the adoption of Cytric Travel &Expense Services and therefore Amadeus revenues. The Customer Success Manager engages with customers via proactive consultancy while managing and developing sustainable customer partnership. The CSM seeks to always develop a positive customer experience and foster relationship with the Customer by continuously monitoring the Customer Operations service performances.
This position will be responsible for managing global customer accounts, working very closely with dedicated customers' operational teams/heads to create deep technology partnerships with Corporations and serve as their prime point of contact for customers' operational questions and responsible for maximizing customers' operational efficiency while providing professional consultancy services.
The CSM team represents the IT voice of the customer within Amadeus and holds the customer's operational knowledge. With a close relationship with the customer, the CSM team is being able to understand and analyze customer requirements and identify new IT business opportunities, anticipate issues of potential impact to the customer, and therefore to manage proactively activities to be undertaken, with clear accountabilities, in order to ensure that customer satisfaction is achieved consistently.
In this sense, the CSM will be responsible for driving the best product experience for the customer in order to achieve the highest adoption rates and the customers' success and satisfaction.
In this role you’ll:
Drive revenues adoption through Cytric usage:
• Monitor operational performance of in-scope customers (volumes of transactions) and forecast revenues.
• Identify missing adoption / gap with budget and correlate them to product enhancement, delivery acceleration or service quality improvement.
• Gather customers' product enhancement requests, channel, and demonstrate the business value of the community relevant ones to Product lifecycle.
• Update customers with product roadmap and manage their expectations about non-community requests.
• Request and follow-up on implementation projects and service quality improvements that lead to customer satisfaction or revenues increase.
• Manage operational customer relationship:
• Proactively inform and educate customers on the latest product features and releases
• Provide operational consulting and recommendations on how to best use Amadeus technology along with the evolution of the Travel & Expense industry
• Manage complex service requests, mini-projects, and system configuration maintenance (self or by delegation to implementation teams)
• Oversee and track all open cases, issues and ongoing projects of dedicated customers and report on them internally and to customers
• Anticipate and manage customer escalations coordinating internal actions and communication (up to leadership when relevant).
• Monitor voice of customer (NPS) surveys, build and follow-up on required improvement plan.
• Support account development plan:
• Develop and expand relationships within customers organization.
• Identify up- and cross-selling opportunities based on the comprehensive knowledge of the customers' operational flows and used solutions, and inform the Sales team to pursue them
• Review and update the account development plan, together with Sales team.
About the ideal candidate:
• Bachelor’s degree or equivalent IT work experience
• Advanced skills in MS Office Suite
• Minimum 3 years’ experience of account management and/or project management in a commercial and business environment, with a strong technical affinity.
• Experience in working with Travel and/or Expense solutions and/or online booking engines; cytric would be a plus
• Strong travel and/or expense industry functional and product background. Market and customer operational experience are required. Strong travel and/or expense operational understanding from front to mid and back office, online and offline.
• Strong Written and verbal communication skills in English. - Additional languages are a plus (Spanish, French, German)
• Strong communication skills and proactive appearance in customer contact
• Customer-oriented thinking and effective problem-solving skills
• Structured and self-reliant but also enjoy working in a team Amadeus products and services would be a plus.
What we can offer you:
• Vacation and holiday paid time off, health insurance and other competitive benefits.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
Customer Success Manager...
Summary of the role:
The Customer Success Manager (CSM) will guide 1 to 5 Corporations customers to achieve their business objectives while maximizing the adoption of Cytric Travel &Expense Services and therefore Amadeus revenues. The Customer Success Manager engages with customers via proactive consultancy while managing and developing sustainable customer partnership. The CSM seeks to always develop a positive customer experience and foster relationship with the Customer by continuously monitoring the Customer Operations service performances.
This position will be responsible for managing global customer accounts, working very closely with dedicated customers' operational teams/heads to create deep technology partnerships with Corporations and serve as their prime point of contact for customers' operational questions and responsible for maximizing customers' operational efficiency while providing professional consultancy services.
The CSM team represents the IT voice of the customer within Amadeus and holds the customer's operational knowledge. With a close relationship with the customer, the CSM team is being able to understand and analyze customer requirements and identify new IT business opportunities, anticipate issues of potential impact to the customer, and therefore to manage proactively activities to be undertaken, with clear accountabilities, in order to ensure that customer satisfaction is achieved consistently.
In this sense, the CSM will be responsible for driving the best product experience for the customer in order to achieve the highest adoption rates and the customers' success and satisfaction.
In this role you’ll:
Drive revenues adoption through Cytric usage:
• Monitor operational performance of in-scope customers (volumes of transactions) and forecast revenues.
• Identify missing adoption / gap with budget and correlate them to product enhancement, delivery acceleration or service quality improvement.
• Gather customers' product enhancement requests, channel, and demonstrate the business value of the community relevant ones to Product lifecycle.
• Update customers with product roadmap and manage their expectations about non-community requests.
• Request and follow-up on implementation projects and service quality improvements that lead to customer satisfaction or revenues increase.
• Manage operational customer relationship:
• Proactively inform and educate customers on the latest product features and releases
• Provide operational consulting and recommendations on how to best use Amadeus technology along with the evolution of the Travel & Expense industry
• Manage complex service requests, mini-projects, and system configuration maintenance (self or by delegation to implementation teams)
• Oversee and track all open cases, issues and ongoing projects of dedicated customers and report on them internally and to customers
• Anticipate and manage customer escalations coordinating internal actions and communication (up to leadership when relevant).
• Monitor voice of customer (NPS) surveys, build and follow-up on required improvement plan.
• Support account development plan:
• Develop and expand relationships within customers organization.
• Identify up- and cross-selling opportunities based on the comprehensive knowledge of the customers' operational flows and used solutions, and inform the Sales team to pursue them
• Review and update the account development plan, together with Sales team.
About the ideal candidate:
• Bachelor’s degree or equivalent IT work experience
• Advanced skills in MS Office Suite
• Minimum 3 years’ experience of account management and/or project management in a commercial and business environment, with a strong technical affinity.
• Experience in working with Travel and/or Expense solutions and/or online booking engines; cytric would be a plus
• Strong travel and/or expense industry functional and product background. Market and customer operational experience are required. Strong travel and/or expense operational understanding from front to mid and back office, online and offline.
• Strong Written and verbal communication skills in English. - Additional languages are a plus (Spanish, French, German)
• Strong communication skills and proactive appearance in customer contact
• Customer-oriented thinking and effective problem-solving skills
• Structured and self-reliant but also enjoy working in a team Amadeus products and services would be a plus.
What we can offer you:
• Vacation and holiday paid time off, health insurance and other competitive benefits.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
via Salary.com
schedule_type: Full-time
Job Title
Sales Specialist-1...
• New Sales Business Development in all Service Optimization solutions
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
Summary of the role:
Director, Sales Specialist Service Optimization is focused on driving new sales
Job Title
Sales Specialist-1...
• New Sales Business Development in all Service Optimization solutions
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
Summary of the role:
Director, Sales Specialist Service Optimization is focused on driving new sales in North America for Amadeus industry-leading Service Optimization solutions. Amadeus’ Service Optimization solutions are a dynamic product suite that is changing the way hotels manage labor and inventories to find operational efficiencies across the industry landscape.
These results driven role will work closely with Regional Vice Presidents of Sales (RVPs), Director of Sales & Account Management (DOSAMs), and Service Optimization Engineers and act as a product expert to both aid Amadeus' field sales team in closing deals as well as sell-directly to prospects. They will be responsible for identifying high value prospects, setting appointments, demonstrating Amadeus capabilities and ultimately, closing new business. We are seeking an individual who is results-driven, ambitious and a self-starter who excels with autonomy and strives to make an impact. The ideal candidate must be a strong strategic thinker, highly organized, able to thrive in a fast paced and team-oriented environment and have a passion for sales and the hotel industry.
In this role you’ll:
• Daily
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
• Weekly
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
• Customer facing
• Consultative selling
• Conduct discovery to determine client needs
About the ideal candidate:
• Minimum of 5 years of Hotel Industry experience either in Technology Sales, Sales Leadership, or Hotel Operations
• Proven success with new customer acquisition in multi-hotel, multi-brand, or enterprise account business development
• Works independently within plan provided by manager, with some guidance on most complex situations
• Excellent written and oral communication skills, including presenting to large, diverse audiences
• Excellent organizational and time management skills
• High School Diploma/GED required. Bachelor’s Degree preferred.
• Ability to travel 20-30% of the time.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation, and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
Sales Specialist-1...
• New Sales Business Development in all Service Optimization solutions
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
Summary of the role:
Director, Sales Specialist Service Optimization is focused on driving new sales in North America for Amadeus industry-leading Service Optimization solutions. Amadeus’ Service Optimization solutions are a dynamic product suite that is changing the way hotels manage labor and inventories to find operational efficiencies across the industry landscape.
These results driven role will work closely with Regional Vice Presidents of Sales (RVPs), Director of Sales & Account Management (DOSAMs), and Service Optimization Engineers and act as a product expert to both aid Amadeus' field sales team in closing deals as well as sell-directly to prospects. They will be responsible for identifying high value prospects, setting appointments, demonstrating Amadeus capabilities and ultimately, closing new business. We are seeking an individual who is results-driven, ambitious and a self-starter who excels with autonomy and strives to make an impact. The ideal candidate must be a strong strategic thinker, highly organized, able to thrive in a fast paced and team-oriented environment and have a passion for sales and the hotel industry.
In this role you’ll:
• Daily
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
• Weekly
• Grow new sales of assigned product family
• Pro-active prospecting and hunting in order to overachieve assigned new business targets
• Drive solution proposal and deal closing in coordination with Directors of Sale and Account Management
• Customer facing
• Consultative selling
• Conduct discovery to determine client needs
About the ideal candidate:
• Minimum of 5 years of Hotel Industry experience either in Technology Sales, Sales Leadership, or Hotel Operations
• Proven success with new customer acquisition in multi-hotel, multi-brand, or enterprise account business development
• Works independently within plan provided by manager, with some guidance on most complex situations
• Excellent written and oral communication skills, including presenting to large, diverse audiences
• Excellent organizational and time management skills
• High School Diploma/GED required. Bachelor’s Degree preferred.
• Ability to travel 20-30% of the time.
What we can offer you:
• Get rewarded with competitive remuneration, individual and company annual bonus, vacation, and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved Show more details...
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