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https://americanaddictioncenters.org
American Addiction Cent…
Most recent job postings at American Addiction Cent…
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, employee... stock purchase program, 6-week paid maternity, paternity
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, employee... stock purchase program, 6-week paid maternity, paternity leave, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
The Human Resources Business Partner is responsible for providing HR support to multiple facilities in their assigned region and respective CEOs, and SVP of Human Resources. Besides general HR responsibilities, the HRBP will uncover deeper insights and create the experiences that power our employees and business. You will identify employment engagement practices and opportunities important to retention.
Duties and Responsibilities
• Provides strategic support to the multiple facilities and respective CEOs, Human Resource Staff members, and management team by recommending human resources objectives that promote a higher level of morale, increases employee engagement, fosters employee retention of “A” players, and drives improved productivity consistent with growth and profit objectives.
• Advocate and facilitator to seek resolution of employee relations issues, with escalation to the SVP of Human Capital when necessary.
• Maintains and applies knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Acts as primary contact with labor counsel.
• Conduct training and provide coaching to facility employees on topics including interviewing, hiring, terminations, performance evaluations, safety, and compliance.
• Manages the performance review program to ensure effectiveness, compliance, and equity within organization.
• Manages pay policies consistent with the Company’s pay philosophy.
• Oversees new employee orientation and the on-boarding process to ensure a positive transition into the position.
• Analyzes Human Resources key metrics (turnover, exit interviews,) and utilize data for process improvements.
• Ensures necessary HR licensure requirements to ensure compliance with CARF, State, and local agencies.
• Manages the compliance of government reporting needed for (EEO-1, OSHA, Wage & Hour and etc…)
• Ensures communications to the employee base from the facility and corporate office.
• Oversees leave of absence process in compliance with State and Federal regulations.
• Oversees workplace accident investigations and claims reporting with Workers’ Compensation insurance carrier.
• Responsible and accountable for managing direct reports
• Preparation and presentation of performance evaluations
• Provides objective feedback to employees
• Provides appropriate training for department and hold staff accountable for attending required training
• Responsible for recommending and ensuring regulatory staffing patterns & managing annual budget.
• Monitors adherence to company and department policies, procedures, and practices
• Creates and supports a positive, professional, team-oriented, harassment free work environment by understanding and complying with the company’s policies
Education/Experience
• Bachelor's Degree in Business, Human Resources, or related field. Equivalent combination of education and experience.
• 12 years human resources generalist experience, 5 years at a supervisory level.
• HR Leadership experience is oversight of multiple sites.
• PHR/SPHR preferred.
• Organizational and time management skills.
• Strong leadership skills.
• Judgment, decision making, and problem-solving skills.
• Advanced ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Advanced ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook. Experience with HRIS, Time & Attendance, Payroll systems, and Web based application.
Other Work Requirements
• Travel 50-75%
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
• Prolonged sitting at a desk
• Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, employee... stock purchase program, 6-week paid maternity, paternity leave, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
The Human Resources Business Partner is responsible for providing HR support to multiple facilities in their assigned region and respective CEOs, and SVP of Human Resources. Besides general HR responsibilities, the HRBP will uncover deeper insights and create the experiences that power our employees and business. You will identify employment engagement practices and opportunities important to retention.
Duties and Responsibilities
• Provides strategic support to the multiple facilities and respective CEOs, Human Resource Staff members, and management team by recommending human resources objectives that promote a higher level of morale, increases employee engagement, fosters employee retention of “A” players, and drives improved productivity consistent with growth and profit objectives.
• Advocate and facilitator to seek resolution of employee relations issues, with escalation to the SVP of Human Capital when necessary.
• Maintains and applies knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Acts as primary contact with labor counsel.
• Conduct training and provide coaching to facility employees on topics including interviewing, hiring, terminations, performance evaluations, safety, and compliance.
• Manages the performance review program to ensure effectiveness, compliance, and equity within organization.
• Manages pay policies consistent with the Company’s pay philosophy.
• Oversees new employee orientation and the on-boarding process to ensure a positive transition into the position.
• Analyzes Human Resources key metrics (turnover, exit interviews,) and utilize data for process improvements.
• Ensures necessary HR licensure requirements to ensure compliance with CARF, State, and local agencies.
• Manages the compliance of government reporting needed for (EEO-1, OSHA, Wage & Hour and etc…)
• Ensures communications to the employee base from the facility and corporate office.
• Oversees leave of absence process in compliance with State and Federal regulations.
• Oversees workplace accident investigations and claims reporting with Workers’ Compensation insurance carrier.
• Responsible and accountable for managing direct reports
• Preparation and presentation of performance evaluations
• Provides objective feedback to employees
• Provides appropriate training for department and hold staff accountable for attending required training
• Responsible for recommending and ensuring regulatory staffing patterns & managing annual budget.
• Monitors adherence to company and department policies, procedures, and practices
• Creates and supports a positive, professional, team-oriented, harassment free work environment by understanding and complying with the company’s policies
Education/Experience
• Bachelor's Degree in Business, Human Resources, or related field. Equivalent combination of education and experience.
• 12 years human resources generalist experience, 5 years at a supervisory level.
• HR Leadership experience is oversight of multiple sites.
• PHR/SPHR preferred.
• Organizational and time management skills.
• Strong leadership skills.
• Judgment, decision making, and problem-solving skills.
• Advanced ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Advanced ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook. Experience with HRIS, Time & Attendance, Payroll systems, and Web based application.
Other Work Requirements
• Travel 50-75%
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
• Prolonged sitting at a desk
• Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
via American Addiction Centers Talent Community
schedule_type: Full-time
Overview
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life
Overview
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities
Job Summary
The Treatment Advocate will observe client’s daily activities and assist in their recovery. TA will collaborate with the Treatment team and assist with service coordination as needed for patients. American Addiction Centers strives to ensure that all of our patients receive the most comprehensive care to address the issues that may impede their recovery.
Duties and Responsibilities:
• Responsible for welcoming new patients, assisting with orientation of programming schedule and rules.
• Conduct patient belongings search when new patient admitted.
• Complete rounds and security checks.
• Participate in coordination of patient’s daily schedule including treatment meetings, behavior interventions, and overall general observation of behavior and level of participation.
• Provide support and encouragement to patients.
• Support and encourage patient participation in group, individual, and family counseling services.
• Support clinical services of patients as assigned by clinical manager.
• Participate in weekly treatment team meeting and program staff meetings.
• Ensure that all documentation necessary meet contract, licensure, accreditation and standards for services in a timely manner following the AAC’s documentation policy guidelines.
• Communicate efficiently with other departments to ensure the best care for patient.
• Provide supportive clinical services to outpatient and inpatient adult population.
• Identify situations which may be potentially harmful to patients and report any patient or safety concerns to Clinical Manager and/or CEO.
• Understand and abide by State Department standards, facility accreditation, AAC’s policy and procedures.
• Adhere to company code of ethic and maintain professional boundaries with patients at all times.
• Respectful of patient rights as well as understanding of patients unique recovery needs.
• Communicate with all staff, patients, and families using excellent professional written and verbal skills.
• Demonstrate dependability and adaptability with patients and staff.
• Maintains confidentiality of patient and company information.
• Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
• Assists in monitoring and managing patient community as a therapeutic milieu.
• Intervenes in crisis situations to deescalates and resolves crises.
• Maintain upkeep of personal professional certification and CEU’s as required by state board without lapse, holds, suspensions, or investigation.
• Other task as assigned by direct supervisor within scope of practice.
Qualifications
Education/Experience:
• Associates or Bachelor’s Degree preferred in Behavioral Sciences required (social sciences, human services, counseling or psychology).
• State recognized (IC&RC) alcohol and drug certification (or within six months of completing certification) required.
• Minimum of 1 year experience in a behavioral healthcare field.
• Knowledge of utilizing electronic health record software and documentation.
• Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Must be able to work overtime, weekends, holidays, and flexible hours.
• Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
• Prolonged sitting at a desk
• Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities
Job Summary
The Treatment Advocate will observe client’s daily activities and assist in their recovery. TA will collaborate with the Treatment team and assist with service coordination as needed for patients. American Addiction Centers strives to ensure that all of our patients receive the most comprehensive care to address the issues that may impede their recovery.
Duties and Responsibilities:
• Responsible for welcoming new patients, assisting with orientation of programming schedule and rules.
• Conduct patient belongings search when new patient admitted.
• Complete rounds and security checks.
• Participate in coordination of patient’s daily schedule including treatment meetings, behavior interventions, and overall general observation of behavior and level of participation.
• Provide support and encouragement to patients.
• Support and encourage patient participation in group, individual, and family counseling services.
• Support clinical services of patients as assigned by clinical manager.
• Participate in weekly treatment team meeting and program staff meetings.
• Ensure that all documentation necessary meet contract, licensure, accreditation and standards for services in a timely manner following the AAC’s documentation policy guidelines.
• Communicate efficiently with other departments to ensure the best care for patient.
• Provide supportive clinical services to outpatient and inpatient adult population.
• Identify situations which may be potentially harmful to patients and report any patient or safety concerns to Clinical Manager and/or CEO.
• Understand and abide by State Department standards, facility accreditation, AAC’s policy and procedures.
• Adhere to company code of ethic and maintain professional boundaries with patients at all times.
• Respectful of patient rights as well as understanding of patients unique recovery needs.
• Communicate with all staff, patients, and families using excellent professional written and verbal skills.
• Demonstrate dependability and adaptability with patients and staff.
• Maintains confidentiality of patient and company information.
• Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
• Assists in monitoring and managing patient community as a therapeutic milieu.
• Intervenes in crisis situations to deescalates and resolves crises.
• Maintain upkeep of personal professional certification and CEU’s as required by state board without lapse, holds, suspensions, or investigation.
• Other task as assigned by direct supervisor within scope of practice.
Qualifications
Education/Experience:
• Associates or Bachelor’s Degree preferred in Behavioral Sciences required (social sciences, human services, counseling or psychology).
• State recognized (IC&RC) alcohol and drug certification (or within six months of completing certification) required.
• Minimum of 1 year experience in a behavioral healthcare field.
• Knowledge of utilizing electronic health record software and documentation.
• Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Must be able to work overtime, weekends, holidays, and flexible hours.
• Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
• Prolonged sitting at a desk
• Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
via Indeed
posted_at: 15 days agoschedule_type: Full-time
Overview:
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our
Overview:
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities:
Shift - Tuesday-Friday 1pm to 9:30pm & Saturday 10am-6:30pm
Performs administrative duties required for admission of patients.
• Review intake screening and VOB information for patients prior to admission, follow-up if warranted.
• Coordinate with Patient Financial Information & Benefits Coordinator on insurance/financial issues that may arise during admission.
• Collects any payments at time of admission as requested.
• Forwards all collections and associated documentation to business office.
• Completes and updates forms in operating platforms with patients.
• Answer phone calls; make appropriate referrals based on information given by caller.
• Assist with admission-related financial functions as necessary.
• Manage transportation requests, including drivers, car service scheduling and dispatching.
• Meets with families at time of admission, answer any questions / concerns.
• Maintains and develops required reports as requested by Director of Patient Services.
• Meets with drivers daily to discuss and coordinate transportation/ conflicts.
• Monitors and manages all email correspondence.
• Maintain compliance with insurance contractual obligations.
• Maintains compliance with AAC policies and procedures.
• Maintains compliance with state regulations.
• Supports and promotes an environment of Customer Service.
• Other duties as assigned
Qualifications:
• High School Diploma or equivalent required
• Bachelor’s degree preferred
• 1-2 years’ experience working a substance abuse facility or behavioral health preferred
• Knowledge of Microsoft Office Suite
• Ability to shift priorities to meet departmental needs.
• Ability to plan and utilize time and resources effectively
• Ability to maintain communication with poise and professionalism in conflictive situations.
• Professional in appearance and manner
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Show more details...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities:
Shift - Tuesday-Friday 1pm to 9:30pm & Saturday 10am-6:30pm
Performs administrative duties required for admission of patients.
• Review intake screening and VOB information for patients prior to admission, follow-up if warranted.
• Coordinate with Patient Financial Information & Benefits Coordinator on insurance/financial issues that may arise during admission.
• Collects any payments at time of admission as requested.
• Forwards all collections and associated documentation to business office.
• Completes and updates forms in operating platforms with patients.
• Answer phone calls; make appropriate referrals based on information given by caller.
• Assist with admission-related financial functions as necessary.
• Manage transportation requests, including drivers, car service scheduling and dispatching.
• Meets with families at time of admission, answer any questions / concerns.
• Maintains and develops required reports as requested by Director of Patient Services.
• Meets with drivers daily to discuss and coordinate transportation/ conflicts.
• Monitors and manages all email correspondence.
• Maintain compliance with insurance contractual obligations.
• Maintains compliance with AAC policies and procedures.
• Maintains compliance with state regulations.
• Supports and promotes an environment of Customer Service.
• Other duties as assigned
Qualifications:
• High School Diploma or equivalent required
• Bachelor’s degree preferred
• 1-2 years’ experience working a substance abuse facility or behavioral health preferred
• Knowledge of Microsoft Office Suite
• Ability to shift priorities to meet departmental needs.
• Ability to plan and utilize time and resources effectively
• Ability to maintain communication with poise and professionalism in conflictive situations.
• Professional in appearance and manner
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Show more details...
via Indeed
posted_at: 15 days agoschedule_type: Full-time
Overview:
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life
Overview:
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities:
Job Summary
This position requires a thorough understanding of the facility’s treatment program and philosophy, admission process and criteria, support and administrative services, medical knowledge of various aspects of alcoholism, drug abuse and dual diagnosis. This individual is a member of the treatment team providing professional level of nursing care to patients under minimum supervision and consultation. This is a complex position which directs and guides activities on the unit and assignments of ancillary personnel assigned to unit and shift.
Duties and Responsibilities:
• Calls the appropriate team member (i.e. Medical Director) with all non-life threatening medical and medication issues to obtain guidance regarding his plan of action for the client. In the event of a life-threatening emergency, all staff members are authorized to contact emergency services by dialing 911.
• Identifies client care requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological and spiritual support to clients and families.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency regulations.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency.
• Resolves client problems and needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
• Protects clients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Documents patient care services by charting in client and department records.
• Maintains continuity among teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains client confidence and protects operations by keeping information confidential.
• Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
• Maintains a cooperative relationship among health care team by communicating information; responding to requests; building rapport; participating in team problem solving methods.
• Follows the incident reporting policy and procedure in reporting any potential safety issues.
• Demonstrates skills of delegation, organization and coordination of assigned services, delegating responsibilities to designated staff as appropriate.
• Functions as a role model for nursing staff.
• Role models problem solving as the effective means of resolving conflict.
• Participates in input for performance evaluations, disciplinary actions and follow-up to other types of issues.
• Develops and maintains effective working relationships with staff, management, and other members of the health care team.
• Provides pertinent communication to the Director of Nursing regarding levels of staff performance. Effectively prioritizes communication issues pertaining to all departments and provides collaborative intervention as necessary.
• Exercises good judgment and discretion in deviating from policy in circumstances where strict adherence would pose a risk to the patient, visitor, staff or facility.
• Collaborates with the Director of Nursing to maintain adequate levels of staff to deliver safe, effective and appropriate care and also remains within the budgetary guidelines.
• Provides clinical direction to staff and evaluates the level of care provided by the nursing staff on assigned shifts Holds staff accountable for functioning in a reduced risk manner.
• As the coordinator of care, the registered nurse is responsible for the observation and direction of patient lifts and mobilization and participates as needed in patient handling
• Provides coordination for the unit and direction for the staff. Responsible for scheduling, patient flow, unit operations, resource allocation and supply management.
• Participates in PI data collection, data analysis, reports and staff education.
• Assists in providing essential training to the new staff.
• Coordinates with the doctors and other nurses on the plan of care to provide the individual treatment needed.
• Other duties, as needed.
Qualifications:
Education/Experience:
• RN Assciate's Degree Required, Bachelor's Degree preferred.
• Current RN License in in State of operations required.
• CPR and First Aid Certified.
• Knowledge of addiction and drug treatment preferred.
• Functions with an awareness of patient safety issues and applies basic principles of safety as identified within the facility.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities:
Job Summary
This position requires a thorough understanding of the facility’s treatment program and philosophy, admission process and criteria, support and administrative services, medical knowledge of various aspects of alcoholism, drug abuse and dual diagnosis. This individual is a member of the treatment team providing professional level of nursing care to patients under minimum supervision and consultation. This is a complex position which directs and guides activities on the unit and assignments of ancillary personnel assigned to unit and shift.
Duties and Responsibilities:
• Calls the appropriate team member (i.e. Medical Director) with all non-life threatening medical and medication issues to obtain guidance regarding his plan of action for the client. In the event of a life-threatening emergency, all staff members are authorized to contact emergency services by dialing 911.
• Identifies client care requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological and spiritual support to clients and families.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency regulations.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency.
• Resolves client problems and needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
• Protects clients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Documents patient care services by charting in client and department records.
• Maintains continuity among teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains client confidence and protects operations by keeping information confidential.
• Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
• Maintains a cooperative relationship among health care team by communicating information; responding to requests; building rapport; participating in team problem solving methods.
• Follows the incident reporting policy and procedure in reporting any potential safety issues.
• Demonstrates skills of delegation, organization and coordination of assigned services, delegating responsibilities to designated staff as appropriate.
• Functions as a role model for nursing staff.
• Role models problem solving as the effective means of resolving conflict.
• Participates in input for performance evaluations, disciplinary actions and follow-up to other types of issues.
• Develops and maintains effective working relationships with staff, management, and other members of the health care team.
• Provides pertinent communication to the Director of Nursing regarding levels of staff performance. Effectively prioritizes communication issues pertaining to all departments and provides collaborative intervention as necessary.
• Exercises good judgment and discretion in deviating from policy in circumstances where strict adherence would pose a risk to the patient, visitor, staff or facility.
• Collaborates with the Director of Nursing to maintain adequate levels of staff to deliver safe, effective and appropriate care and also remains within the budgetary guidelines.
• Provides clinical direction to staff and evaluates the level of care provided by the nursing staff on assigned shifts Holds staff accountable for functioning in a reduced risk manner.
• As the coordinator of care, the registered nurse is responsible for the observation and direction of patient lifts and mobilization and participates as needed in patient handling
• Provides coordination for the unit and direction for the staff. Responsible for scheduling, patient flow, unit operations, resource allocation and supply management.
• Participates in PI data collection, data analysis, reports and staff education.
• Assists in providing essential training to the new staff.
• Coordinates with the doctors and other nurses on the plan of care to provide the individual treatment needed.
• Other duties, as needed.
Qualifications:
Education/Experience:
• RN Assciate's Degree Required, Bachelor's Degree preferred.
• Current RN License in in State of operations required.
• CPR and First Aid Certified.
• Knowledge of addiction and drug treatment preferred.
• Functions with an awareness of patient safety issues and applies basic principles of safety as identified within the facility.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
via Career.com
schedule_type: Full-time
We are looking for a Registered Nurse to care for our patients and facilitate their speedy recovery. You will be responsible for educating them and their families on prevention and healthy habits. The ideal candidate will be a responsible and well-trained professional able to give the best nursing care with little supervision. You will be compassionate and cool-tempered. You will be able to... follow health and safety guidelines faithfully and consistently.
We are looking for a Registered Nurse to care for our patients and facilitate their speedy recovery. You will be responsible for educating them and their families on prevention and healthy habits. The ideal candidate will be a responsible and well-trained professional able to give the best nursing care with little supervision. You will be compassionate and cool-tempered. You will be able to... follow health and safety guidelines faithfully and consistently. The goal is to promote patient’s well-being by providing high quality nursing care.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Calls the appropriate team member (i.e. Medical Director) with all non-life threatening medical and medication issues to obtain guidance regarding his plan of action for the client. In the event of a life-threatening emergency, all staff members are authorized to contact emergency services by dialing 911.
• Identifies client care requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological and spiritual support to clients and families.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency regulations.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency.
• Resolves client problems and needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
• Protects clients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Documents patient care services by charting in client and department records.
• Maintains continuity among teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains client confidence and protects operations by keeping information confidential.
Education/Experience:
• Bachelor's Degree preferred.
• Current RN License in State of operations required.
• CPR and First Aid Certified.
• Knowledge of addiction and drug treatment preferred.
• Functions with an awareness of patient safety issues and apply basic principles of safety as identified within the facility.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Job Types: Full-time, PRN, Per diem
Pay: $1.00 - $2.00 per year
Schedule:
• 12 hour shift
Ability to commute/relocate:
• Aliso Viejo, CA 92656: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Nursing: 1 year (Preferred)
License/Certification:
• BLS Certification (Preferred)
• RN (Preferred)
Work Location: One location Show more details...
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Calls the appropriate team member (i.e. Medical Director) with all non-life threatening medical and medication issues to obtain guidance regarding his plan of action for the client. In the event of a life-threatening emergency, all staff members are authorized to contact emergency services by dialing 911.
• Identifies client care requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological and spiritual support to clients and families.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency regulations.
• Promotes client's independence by establishing client care goals, teaching client to understand condition, medications and self-care requirements; answering questions.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against client care goals and standards; making or recommending necessary adjustments; following philosophies and standards of care set by state board of nursing, state nurse act, and other governing agency.
• Resolves client problems and needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
• Protects clients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Documents patient care services by charting in client and department records.
• Maintains continuity among teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains client confidence and protects operations by keeping information confidential.
Education/Experience:
• Bachelor's Degree preferred.
• Current RN License in State of operations required.
• CPR and First Aid Certified.
• Knowledge of addiction and drug treatment preferred.
• Functions with an awareness of patient safety issues and apply basic principles of safety as identified within the facility.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Job Types: Full-time, PRN, Per diem
Pay: $1.00 - $2.00 per year
Schedule:
• 12 hour shift
Ability to commute/relocate:
• Aliso Viejo, CA 92656: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Nursing: 1 year (Preferred)
License/Certification:
• BLS Certification (Preferred)
• RN (Preferred)
Work Location: One location Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
The Admissions Navigator provides a professional evaluation of AAC services to potential clients and/or family members. This includes taking sales calls, accepting inquiries from individuals referred to American Addiction Centers, explaining services and related costs, conducting telephonic intakes, processing payment and providing guidance on federal regulations.
Duties and Responsibilities
• Efficiently answer, initiate and handle inquiries from clients and support group members referred to AAC via methods including but not limited to inbound calls, outbound calls, web inquiries, and online chat inquiries
• Complete admissions process, including but not limited to explaining services and related costs, conducting telephonic intake screenings to assess the client’s situation, and processing payments for a client’s treatment
• In the event AAC is not a possibility for a client, refer to the outside, non-AAC resources to orient individuals in the right direction toward recovery
• Deliver the highest quality, customer service standards of care and productivity for internal and external clients
• Effectively follow-up with pending leads, at specified time intervals
• Exercise effective use of soft skills, including but not limited to active listening, questioning techniques, building rapport, voice and para-verbal communication, empathy and motivational interviewing
• Gather insurance benefits from clients, accurately record the information into the Salesforce CRM and submit to the Insurance team for benefit verification
• Conduct over-the-phone intake screenings with clients to determine clinical appropriateness and correct placement for levels of care
• Effectively communicate and educate on specific features and benefits a facility provides based on the clinical needs of a client
• Expectations for ongoing professional development with a focus on clinical knowledge
• Meet minimum requirements, including but not limited to monthly admission calls, monthly rescues, and conversion metrics
• Ability to work and achieve individual, team, and call center goals
• Assist team members with client cases, including but not limited to follow up calls, documentation, and administrative support
• Attend and participate in team meetings and ongoing training & development opportunities
• Partner with multiple departments to ensure overall achievement in the mission of AAC including but not limited to Billing, Insurance, Outside Business Development, and Facility staff
• Adhere to American Addiction Centers admission guidelines, federal regulations, and company policies and procedures
Education/Experience
• College education (BA, BS) preferred (Business/Marketing/Sales/Healthcare/Communication).
• Two years’ experience working in call center environment, inbound and outbound sales calls or 2-3 years of equivalent experience in a complex healthcare/sales/customer service environment is required.
• Equivalent experience includes one or all of the following use of a CRM system (preferably Salesforce), Call Center phone queue experience, direct customer contact via phone or face-to-face, etc.
• Computer proficiency strong keyboarding skills and the ability to multi-task (type and talk) is required.
• Strong healthcare/behavioral health (i.e. psychology, nursing, social work, etc.) knowledge and skills preferred.
• Ability to read and interpret written information; write clearly and informatively; ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrable group presentation and customer service skills.
• Strong goal achievement history with the ability to strategize, persuade, overcome objections and negotiate in a fast pace environment.
• Ability to multi-task and achieve metric goals at a high level with or without direct supervision.
• Passion to play an integral role in the over-arching success of the mission of AAC.
• Excellent problem solving and decision-making skills.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
The Admissions Navigator provides a professional evaluation of AAC services to potential clients and/or family members. This includes taking sales calls, accepting inquiries from individuals referred to American Addiction Centers, explaining services and related costs, conducting telephonic intakes, processing payment and providing guidance on federal regulations.
Duties and Responsibilities
• Efficiently answer, initiate and handle inquiries from clients and support group members referred to AAC via methods including but not limited to inbound calls, outbound calls, web inquiries, and online chat inquiries
• Complete admissions process, including but not limited to explaining services and related costs, conducting telephonic intake screenings to assess the client’s situation, and processing payments for a client’s treatment
• In the event AAC is not a possibility for a client, refer to the outside, non-AAC resources to orient individuals in the right direction toward recovery
• Deliver the highest quality, customer service standards of care and productivity for internal and external clients
• Effectively follow-up with pending leads, at specified time intervals
• Exercise effective use of soft skills, including but not limited to active listening, questioning techniques, building rapport, voice and para-verbal communication, empathy and motivational interviewing
• Gather insurance benefits from clients, accurately record the information into the Salesforce CRM and submit to the Insurance team for benefit verification
• Conduct over-the-phone intake screenings with clients to determine clinical appropriateness and correct placement for levels of care
• Effectively communicate and educate on specific features and benefits a facility provides based on the clinical needs of a client
• Expectations for ongoing professional development with a focus on clinical knowledge
• Meet minimum requirements, including but not limited to monthly admission calls, monthly rescues, and conversion metrics
• Ability to work and achieve individual, team, and call center goals
• Assist team members with client cases, including but not limited to follow up calls, documentation, and administrative support
• Attend and participate in team meetings and ongoing training & development opportunities
• Partner with multiple departments to ensure overall achievement in the mission of AAC including but not limited to Billing, Insurance, Outside Business Development, and Facility staff
• Adhere to American Addiction Centers admission guidelines, federal regulations, and company policies and procedures
Education/Experience
• College education (BA, BS) preferred (Business/Marketing/Sales/Healthcare/Communication).
• Two years’ experience working in call center environment, inbound and outbound sales calls or 2-3 years of equivalent experience in a complex healthcare/sales/customer service environment is required.
• Equivalent experience includes one or all of the following use of a CRM system (preferably Salesforce), Call Center phone queue experience, direct customer contact via phone or face-to-face, etc.
• Computer proficiency strong keyboarding skills and the ability to multi-task (type and talk) is required.
• Strong healthcare/behavioral health (i.e. psychology, nursing, social work, etc.) knowledge and skills preferred.
• Ability to read and interpret written information; write clearly and informatively; ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrable group presentation and customer service skills.
• Strong goal achievement history with the ability to strategize, persuade, overcome objections and negotiate in a fast pace environment.
• Ability to multi-task and achieve metric goals at a high level with or without direct supervision.
• Passion to play an integral role in the over-arching success of the mission of AAC.
• Excellent problem solving and decision-making skills.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
via Career.com
schedule_type: Full-time
Overview
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life
Overview
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities
Job Summary
Responsible for preparing food to be served complying with all applicable sanitation, health, and personal hygiene standards following established food production programs and procedures. The cook is responsible for appropriate use of facility supplies and equipment to ensure loss, waste, and fraud is minimized.
Duties and Responsibilities:
• Prepares and present breakfast, lunch and dinner daily.
• Creates and posts daily menus.
• Keeps work area neat and clean at all times; clean and maintain equipment used in food preparation, dishwasher, refrigerators, ovens, etc.
• Keeps track of food and supplies inventory.
• Prepares shopping list for purchasing coordinator.
• Supports, cooperates with, and implements specific procedures for quality assurance and compliance with all regulatory requirements.
• Promotes positive public relations with residents, family members and guests; when applicable.
Qualifications
Education/ Experience:
• High School Diploma required, some college preferred.
• Must have a valid Food Handlers Certificate.
• Two years’ experience and a cook or prep cook.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
Company Summary...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities
Job Summary
Responsible for preparing food to be served complying with all applicable sanitation, health, and personal hygiene standards following established food production programs and procedures. The cook is responsible for appropriate use of facility supplies and equipment to ensure loss, waste, and fraud is minimized.
Duties and Responsibilities:
• Prepares and present breakfast, lunch and dinner daily.
• Creates and posts daily menus.
• Keeps work area neat and clean at all times; clean and maintain equipment used in food preparation, dishwasher, refrigerators, ovens, etc.
• Keeps track of food and supplies inventory.
• Prepares shopping list for purchasing coordinator.
• Supports, cooperates with, and implements specific procedures for quality assurance and compliance with all regulatory requirements.
• Promotes positive public relations with residents, family members and guests; when applicable.
Qualifications
Education/ Experience:
• High School Diploma required, some college preferred.
• Must have a valid Food Handlers Certificate.
• Two years’ experience and a cook or prep cook.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.
Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
via Salary.com
posted_at: 7 days agoschedule_type: Full-time
Overview:
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our
Overview:
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities:
The Treatment Advocate (TA) will observe client’s daily activities and assist in their recovery. TA will collaborate with the Treatment team and assist with service coordination as needed for patients. American Addiction Centers strives to ensure that all of our patients receive the most comprehensive care to address the issues that may impede their recovery.
• Responsible for welcoming new patients, assisting with orientation of programming schedule, facility expectations, and rules.
• Conduct patient belongings search on new and existing patients, upon admission and as needed/warranted.
• Perform patient body search and collect urine specimens for Point-of-Care Testing. Patient body searches are conducted by the same-sex between staff and patients.
• Complete rounds and security checks per facility policy, level of care requirements and doctor’s orders.
• Perform safety searches of the building, the periphery and property as needed.
• Participate in coordination of patient’s daily schedule including treatment meetings, behavior interventions, and overall general observation of behavior and level of participation.
• Provide support and encouragement to patients.
• Support and encourage patient participation in group, individual, and family counseling services.
• Support clinical services of outpatient and inpatient adult population as assigned by TA Supervisor.
• Participate in daily treatment team meeting and program staff meetings.
• Ensure that all documentation necessary meet contract, licensure, accreditation and standards for services following the AAC’s documentation policy guidelines.
• Communicate efficiently with other departments to ensure the best care for patient.
• Identify situations which may be potentially harmful to patients and report any patient or safety concerns to direct supervisor.
• Demonstrate knowledge and abide by State Department standards, facility accreditation, AAC’s policy and procedures.
• Adhere to company code of ethics and maintain professional boundaries with patients at all times.
• Respectful of patient rights as well as understanding of patients unique recovery needs.
• Communicate with all staff, patients, and families using excellent professional written and verbal skills.
• Demonstrate dependability and adaptability with patients and staff.
• Maintains confidentiality of patient and company information.
• Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
• Assists in monitoring and managing patient community as a therapeutic milieu.
• Intervenes to deescalates situation and resolves crises, and documents appropriately.
• If applicable, maintain upkeep of personal professional certification and CEU’s as required by state board without lapse, holds, suspensions, or investigation.
• Attend all trainings, in-services, and other professional development activities.
• Other task as assigned by direct supervisor within scope of practice.
Facility-Specific Duties & Responsibilities
• After-hours communication with Business Development, families.
• Manage and organize patient personal devices, allowing device use per facility guidelines and company policy.
• Transportation of patients as required.
• After hours, ensure facility is secured.
• Report any notable events to direct supervisor.
Qualifications:
• High School Diploma or equivalent required, Associate’s or Bachelor’s Degree preferred in Behavioral Sciences (social sciences, human services, counseling or psychology).
• State recognized (IC&RC) alcohol and drug certification preferred.
• Minimum of 1 year experience in a hospital or clinical environment, substance abuse and mental health background preferred.
• Working knowledge of therapeutic philosophies, theories, and behavioral intervention techniques.
• Knowledge of utilizing electronic health record software and documentation.
• Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
• Working knowledge of Microsoft Office Suite.
• Must be able to work overtime, weekends, holidays, and flexible hours.
• Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Show more details...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical... dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Responsibilities:
The Treatment Advocate (TA) will observe client’s daily activities and assist in their recovery. TA will collaborate with the Treatment team and assist with service coordination as needed for patients. American Addiction Centers strives to ensure that all of our patients receive the most comprehensive care to address the issues that may impede their recovery.
• Responsible for welcoming new patients, assisting with orientation of programming schedule, facility expectations, and rules.
• Conduct patient belongings search on new and existing patients, upon admission and as needed/warranted.
• Perform patient body search and collect urine specimens for Point-of-Care Testing. Patient body searches are conducted by the same-sex between staff and patients.
• Complete rounds and security checks per facility policy, level of care requirements and doctor’s orders.
• Perform safety searches of the building, the periphery and property as needed.
• Participate in coordination of patient’s daily schedule including treatment meetings, behavior interventions, and overall general observation of behavior and level of participation.
• Provide support and encouragement to patients.
• Support and encourage patient participation in group, individual, and family counseling services.
• Support clinical services of outpatient and inpatient adult population as assigned by TA Supervisor.
• Participate in daily treatment team meeting and program staff meetings.
• Ensure that all documentation necessary meet contract, licensure, accreditation and standards for services following the AAC’s documentation policy guidelines.
• Communicate efficiently with other departments to ensure the best care for patient.
• Identify situations which may be potentially harmful to patients and report any patient or safety concerns to direct supervisor.
• Demonstrate knowledge and abide by State Department standards, facility accreditation, AAC’s policy and procedures.
• Adhere to company code of ethics and maintain professional boundaries with patients at all times.
• Respectful of patient rights as well as understanding of patients unique recovery needs.
• Communicate with all staff, patients, and families using excellent professional written and verbal skills.
• Demonstrate dependability and adaptability with patients and staff.
• Maintains confidentiality of patient and company information.
• Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
• Assists in monitoring and managing patient community as a therapeutic milieu.
• Intervenes to deescalates situation and resolves crises, and documents appropriately.
• If applicable, maintain upkeep of personal professional certification and CEU’s as required by state board without lapse, holds, suspensions, or investigation.
• Attend all trainings, in-services, and other professional development activities.
• Other task as assigned by direct supervisor within scope of practice.
Facility-Specific Duties & Responsibilities
• After-hours communication with Business Development, families.
• Manage and organize patient personal devices, allowing device use per facility guidelines and company policy.
• Transportation of patients as required.
• After hours, ensure facility is secured.
• Report any notable events to direct supervisor.
Qualifications:
• High School Diploma or equivalent required, Associate’s or Bachelor’s Degree preferred in Behavioral Sciences (social sciences, human services, counseling or psychology).
• State recognized (IC&RC) alcohol and drug certification preferred.
• Minimum of 1 year experience in a hospital or clinical environment, substance abuse and mental health background preferred.
• Working knowledge of therapeutic philosophies, theories, and behavioral intervention techniques.
• Knowledge of utilizing electronic health record software and documentation.
• Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
• Working knowledge of Microsoft Office Suite.
• Must be able to work overtime, weekends, holidays, and flexible hours.
• Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical, dental, vision... and life insurance. We are looking for our future leaders,
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical, dental, vision... and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Assistance with streamlining Inpatient care to Outpatient. Focuses on transition of care services. The Case Manager is a strategic part of ensuring inpatient to outpatient conversions, with continuity of care and providing a “warm hand-off” of clinical services..
• Meet with individual patients weekly or more throughout course of treatment to discuss any current needs, provider referrals to community collaterals.
• Facilitates a minimum of 2 OP groups inpatient per week.
• Helps patients complete pre-registration paperwork packets while inpatient and registers them for OP, setting up initial appointments and follows up with patients once discharged from the hospital to ensure they make their first appointment.
• Follow up with new referrals from inpatient to outpatient for 30 days from initial appointment for brief 30 min televisits, and documents in the charts.
• Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports; assist patients with interviews and visits to prospective programs and providers.
• Attend staff meetings, case conferences and required training to coordinate with the program team and ensure quality of care and continuity in accordance with clinical policy.
• An additional person to assess client satisfaction and address concerns such as schedule changes, making appointments, answer questions regarding their course of treatment and level of care.
• Client outreach
• Assistance with conversion and follow up from intake to IOP, and transitions of level of care as well as completion of TEA, Patient Satisfaction Surveys
• Compilation of collateral contact information, establishing systems to ensure regular, consistent communication to outside collaterals. Facilitate this process for clinicians (i.e. recovery court, DCF, probation).
• This includes answering phone calls to clients requesting treatment updates, etc.
• Assistance for clinicians in management of treatment team review.
• Filing/billing assistance.
• Treats patients, and colleagues with dignity and respect; honors each person’s right to privacy/maintains very strict patient and colleague confidentiality; respects all individual differences; supports cultural diversity.
• Consistently documents time in Worforce and Ultipro; adheres to attendance policies.
• Other duties as assigned within scope of work.
• Bachelor’s Level Position, Degree in Psychology, Social Work, or Human Services.
• Minimum of 1 year experience in human services, preferrably in addiction.
All positions require a TST, MMR Titer, and the ability to pass a pre-employment drug screening, including THC and a background records check.
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Show more details...
Assistance with streamlining Inpatient care to Outpatient. Focuses on transition of care services. The Case Manager is a strategic part of ensuring inpatient to outpatient conversions, with continuity of care and providing a “warm hand-off” of clinical services..
• Meet with individual patients weekly or more throughout course of treatment to discuss any current needs, provider referrals to community collaterals.
• Facilitates a minimum of 2 OP groups inpatient per week.
• Helps patients complete pre-registration paperwork packets while inpatient and registers them for OP, setting up initial appointments and follows up with patients once discharged from the hospital to ensure they make their first appointment.
• Follow up with new referrals from inpatient to outpatient for 30 days from initial appointment for brief 30 min televisits, and documents in the charts.
• Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports; assist patients with interviews and visits to prospective programs and providers.
• Attend staff meetings, case conferences and required training to coordinate with the program team and ensure quality of care and continuity in accordance with clinical policy.
• An additional person to assess client satisfaction and address concerns such as schedule changes, making appointments, answer questions regarding their course of treatment and level of care.
• Client outreach
• Assistance with conversion and follow up from intake to IOP, and transitions of level of care as well as completion of TEA, Patient Satisfaction Surveys
• Compilation of collateral contact information, establishing systems to ensure regular, consistent communication to outside collaterals. Facilitate this process for clinicians (i.e. recovery court, DCF, probation).
• This includes answering phone calls to clients requesting treatment updates, etc.
• Assistance for clinicians in management of treatment team review.
• Filing/billing assistance.
• Treats patients, and colleagues with dignity and respect; honors each person’s right to privacy/maintains very strict patient and colleague confidentiality; respects all individual differences; supports cultural diversity.
• Consistently documents time in Worforce and Ultipro; adheres to attendance policies.
• Other duties as assigned within scope of work.
• Bachelor’s Level Position, Degree in Psychology, Social Work, or Human Services.
• Minimum of 1 year experience in human services, preferrably in addiction.
All positions require a TST, MMR Titer, and the ability to pass a pre-employment drug screening, including THC and a background records check.
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company... matching 401K, medical, dental, vision and life insurance.
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company... matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
The Clinical Consultant I provides a professional evaluation of AAC services to potential clients and/or family members. This includes working directly with the Call Center Managers, Navigators, Director of Insurance, AAC facility CEOs, Admissions Directors and Physicians to coordinate patient referrals to the assigned facility. Clinical Consultant will review all high -risk pre-screening assessments from the call center for approval purposes. Clinical Consultant will make recommendations to the Call Center Staff regarding best clinical fit. The Clinical Consultant will also be responsible for communicating with AAC’s business development team to help coordinate bed to bed transfers for clients and enhance communication between hospitals and AAC facilities.
Duties and Responsibilities
• Ability to review and determine medical and psychiatric high -risk cases for admission to AAC facilities.
• Determine clinical appropriateness and correct placement for levels of care.
• In the event AAC is not a possibility for a client, utilize the outside business development team for referrals to better suited levels of care/programs.
• Deliver the highest quality standards of care and productivity for internal and external clients.
• Effectively follow-up with pending clients, at specified time intervals
• Exercise effective use of soft skills, including but not limited to active listening, questioning techniques, building rapport, voice and para-verbal communication, empathy and motivational interviewing
• Effectively communicate and educate on specific features and benefits a facility provides based on the clinical needs of a client.
• Meet or Exceed expectations for ongoing professional development with a focus on clinical knowledge.
• Meet or Exceed individual KPI’s
• Assist team members with client cases, including but not limited to follow up calls, documentation, and administrative support.
• Attend and participate in team meetings and ongoing training & development opportunities.
• Partner with multiple departments to ensure overall achievement in the mission of AAC including but not limited to Insurance, Outside Business Development, and Facility staff
• Adhere to American Addiction Centers admission guidelines, federal regulations, and company policies and procedures.
• Be available by phone for any clinical consultations that may arise.
• Collaborate with the AVP and Director of Inside Clinical Risk Assessment to educate, empower, and support Admissions Managers and Navigators.
• Other duties and responsibilities as assigned.
Education / Experience
• College education preferred
• Two years’ recent experience working in a substance abuse related field with medical knowledge preferred.
• Other preferred experiences includes at least one of the following use of a CRM system (preferably Salesforce), ASAM criteria.
• Computer proficiency strong keyboarding skills and the ability to multi-task (type and talk) is required
• Strong healthcare / behavioral health (i.e. psychology, nursing, social work, substance abuse etc.) knowledge and skills preferred, Drug and Alcohol Counselors or Mobile Assessors a plus
• Ability to read and interpret written information; write clearly and informatively; ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrable group presentation and customer service skills.
• Strong goal achievement history with the ability to strategize, persuade, overcome objections and negotiate in a fast pace environment.
• Ability to multi-task and achieve metric goals at a high level with or without direct supervision.
• Passion to play an integral role in the over-arching success of the mission of AAC.
• Excellent problem solving and decision-making skills
Physical Requirements
“AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws”
• Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally.
• Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
• Close vision required to see computer monitor, read documents, and operate copy and fax machine. Distance vision required to drive an automobile, if driving is a requirement of the job.
• Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic.
Certifications and Licenses
LADAC, LPC, LSW, SW, RN, LPN etc. (preferred but not necessary)
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company... matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary
The Clinical Consultant I provides a professional evaluation of AAC services to potential clients and/or family members. This includes working directly with the Call Center Managers, Navigators, Director of Insurance, AAC facility CEOs, Admissions Directors and Physicians to coordinate patient referrals to the assigned facility. Clinical Consultant will review all high -risk pre-screening assessments from the call center for approval purposes. Clinical Consultant will make recommendations to the Call Center Staff regarding best clinical fit. The Clinical Consultant will also be responsible for communicating with AAC’s business development team to help coordinate bed to bed transfers for clients and enhance communication between hospitals and AAC facilities.
Duties and Responsibilities
• Ability to review and determine medical and psychiatric high -risk cases for admission to AAC facilities.
• Determine clinical appropriateness and correct placement for levels of care.
• In the event AAC is not a possibility for a client, utilize the outside business development team for referrals to better suited levels of care/programs.
• Deliver the highest quality standards of care and productivity for internal and external clients.
• Effectively follow-up with pending clients, at specified time intervals
• Exercise effective use of soft skills, including but not limited to active listening, questioning techniques, building rapport, voice and para-verbal communication, empathy and motivational interviewing
• Effectively communicate and educate on specific features and benefits a facility provides based on the clinical needs of a client.
• Meet or Exceed expectations for ongoing professional development with a focus on clinical knowledge.
• Meet or Exceed individual KPI’s
• Assist team members with client cases, including but not limited to follow up calls, documentation, and administrative support.
• Attend and participate in team meetings and ongoing training & development opportunities.
• Partner with multiple departments to ensure overall achievement in the mission of AAC including but not limited to Insurance, Outside Business Development, and Facility staff
• Adhere to American Addiction Centers admission guidelines, federal regulations, and company policies and procedures.
• Be available by phone for any clinical consultations that may arise.
• Collaborate with the AVP and Director of Inside Clinical Risk Assessment to educate, empower, and support Admissions Managers and Navigators.
• Other duties and responsibilities as assigned.
Education / Experience
• College education preferred
• Two years’ recent experience working in a substance abuse related field with medical knowledge preferred.
• Other preferred experiences includes at least one of the following use of a CRM system (preferably Salesforce), ASAM criteria.
• Computer proficiency strong keyboarding skills and the ability to multi-task (type and talk) is required
• Strong healthcare / behavioral health (i.e. psychology, nursing, social work, substance abuse etc.) knowledge and skills preferred, Drug and Alcohol Counselors or Mobile Assessors a plus
• Ability to read and interpret written information; write clearly and informatively; ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrable group presentation and customer service skills.
• Strong goal achievement history with the ability to strategize, persuade, overcome objections and negotiate in a fast pace environment.
• Ability to multi-task and achieve metric goals at a high level with or without direct supervision.
• Passion to play an integral role in the over-arching success of the mission of AAC.
• Excellent problem solving and decision-making skills
Physical Requirements
“AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws”
• Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally.
• Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
• Close vision required to see computer monitor, read documents, and operate copy and fax machine. Distance vision required to drive an automobile, if driving is a requirement of the job.
• Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic.
Certifications and Licenses
LADAC, LPC, LSW, SW, RN, LPN etc. (preferred but not necessary)
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law Show more details...
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