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via LinkedIn
posted_at: 26 days agoschedule_type: Full-time
The American Board of Internal Medicine (ABIM) is currently seeking a Director of Innovation Strategy and Solutions. In this newly-created executive leadership role, the Director will establish, lead, and grow a transformative enterprise team of innovation professionals to redefine ABIM’s product offerings and its assessment operations. Through the identification, evaluation, adoption, and... deployment of innovative technology solutions that create
The American Board of Internal Medicine (ABIM) is currently seeking a Director of Innovation Strategy and Solutions. In this newly-created executive leadership role, the Director will establish, lead, and grow a transformative enterprise team of innovation professionals to redefine ABIM’s product offerings and its assessment operations. Through the identification, evaluation, adoption, and... deployment of innovative technology solutions that create new opportunities to assess the skills of physicians, the Director and their pioneering team will produce novel approaches that will transform the ABIM diplomate and physician experience.
Reporting to the President and Chief Executive Officer, the Director of Innovation Strategy and Solutions is responsible for the following:
• Establish and lead a culture of assessment innovation within a new group at ABIM.
• Build and manage a team of innovation professionals, including (but not limited to) both internal staff and external vendors.
• Consult with ABIM’s Senior Executive Team on innovation initiatives.
• Leverage emerging technologies to advance ABIM’s strategic vision and priorities.
• Develop and maintain relationships with internal stakeholders and external partners (e.g., academic institutions, healthcare systems, other assessment organizations) for thought partnership on emerging technology.
• Manage enterprise innovation budget and innovation project pipeline.
• Identification and initial vetting of emerging technology solutions.
• Identify promising technology solutions with capabilities that may be potentially leveraged to address ABIM’s strategic priorities in assessment.
• Participate / attend industry conferences / webinars to keep apprised on latest emerging technology trends and developments.
• Plan and implement internal events such as ideation sessions and hackathons to source emerging technology ideas.
• Evaluation of potential emerging technology solutions.
• Evaluate the strategic alignment, potential impact, and financial / operational feasibility of potential emerging technology solutions; may include conducting market research and/or focus groups to further refine potential solution and develop specific ABIM use cases.
• Oversee prototyping and piloting of potential solutions, in coordination with relevant ABIM business units and stakeholders.
• Prototyping and piloting potential emerging technology solutions
• Oversee development of minimum viable product (MVP) and small-scale testing of prototype solutions.
• Develop, measure and track KPIs to evaluate prototype performance and recommend viable solutions for organization-wide deployment.
• Once potential solutions are identified and developed, oversee their integration/adoption into core operations.
The ideal candidate has an advanced degree or equivalent professional background in business, engineering, science, technology, or design. At least 10 years of experience in these fields and 5 or more years of innovation experience in healthcare, assessment/credentialing, or education industries is preferred. Certifications in innovation, data, technology, and/or AI is highly desired. Demonstrated experience and results in growing organizations where responsibilities are fluid, evolving with changing scale, is required.
The successful incumbent will innately possess strong leadership skills and a high-level ability to work collaboratively. Advanced skills in business transformation and strategic planning will be key, along with demonstrated skills in building a growing team. An engaging, trustworthy leader with the proven acumen to effectively manage the process of innovative change- with a healthy balance of curiosity and fortitude- will thrive in this role.
• * *
At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.
We look forward to learning more about your interest in joining our team. Apply online, or email your letter of interest and resume to Careers@ABIM.ORG Show more details...
Reporting to the President and Chief Executive Officer, the Director of Innovation Strategy and Solutions is responsible for the following:
• Establish and lead a culture of assessment innovation within a new group at ABIM.
• Build and manage a team of innovation professionals, including (but not limited to) both internal staff and external vendors.
• Consult with ABIM’s Senior Executive Team on innovation initiatives.
• Leverage emerging technologies to advance ABIM’s strategic vision and priorities.
• Develop and maintain relationships with internal stakeholders and external partners (e.g., academic institutions, healthcare systems, other assessment organizations) for thought partnership on emerging technology.
• Manage enterprise innovation budget and innovation project pipeline.
• Identification and initial vetting of emerging technology solutions.
• Identify promising technology solutions with capabilities that may be potentially leveraged to address ABIM’s strategic priorities in assessment.
• Participate / attend industry conferences / webinars to keep apprised on latest emerging technology trends and developments.
• Plan and implement internal events such as ideation sessions and hackathons to source emerging technology ideas.
• Evaluation of potential emerging technology solutions.
• Evaluate the strategic alignment, potential impact, and financial / operational feasibility of potential emerging technology solutions; may include conducting market research and/or focus groups to further refine potential solution and develop specific ABIM use cases.
• Oversee prototyping and piloting of potential solutions, in coordination with relevant ABIM business units and stakeholders.
• Prototyping and piloting potential emerging technology solutions
• Oversee development of minimum viable product (MVP) and small-scale testing of prototype solutions.
• Develop, measure and track KPIs to evaluate prototype performance and recommend viable solutions for organization-wide deployment.
• Once potential solutions are identified and developed, oversee their integration/adoption into core operations.
The ideal candidate has an advanced degree or equivalent professional background in business, engineering, science, technology, or design. At least 10 years of experience in these fields and 5 or more years of innovation experience in healthcare, assessment/credentialing, or education industries is preferred. Certifications in innovation, data, technology, and/or AI is highly desired. Demonstrated experience and results in growing organizations where responsibilities are fluid, evolving with changing scale, is required.
The successful incumbent will innately possess strong leadership skills and a high-level ability to work collaboratively. Advanced skills in business transformation and strategic planning will be key, along with demonstrated skills in building a growing team. An engaging, trustworthy leader with the proven acumen to effectively manage the process of innovative change- with a healthy balance of curiosity and fortitude- will thrive in this role.
• * *
At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.
We look forward to learning more about your interest in joining our team. Apply online, or email your letter of interest and resume to Careers@ABIM.ORG Show more details...
via LinkedIn
posted_at: 4 days agoschedule_type: Full-time
The American Board of Internal Medicine (ABIM) is currently seeking a Program Associate to join its Test Development team. The Program Associate will work closely with exam development and assessment operations staff to support departmental tasks and initiatives.
Reporting to the Manager, Support Operations, the Program Associate will coordinate and handle the following key responsibilities...
• Logistical operations for committee meetings including
The American Board of Internal Medicine (ABIM) is currently seeking a Program Associate to join its Test Development team. The Program Associate will work closely with exam development and assessment operations staff to support departmental tasks and initiatives.
Reporting to the Manager, Support Operations, the Program Associate will coordinate and handle the following key responsibilities...
• Logistical operations for committee meetings including scheduling committee member availability; monitoring status of item submission; creating and maintaining tracking documents for use during meetings; and providing support leading up to and during onsite and virtual committee meetings.
• Submitting item writing assignments and examination blueprint edits to examination software system; manage system user permissions and folder structure.
• Tracking status of item-writer recruitment activities; new member approval reporting; and member relationship disclosures. In conjunction with Governance Services, manage member compliance within ABIM compliance guidelines.
The ideal candidate has a bachelor’s degree, or equivalent on-the-job training, with a minimum of three years of professional experience. They must have a proven proficiency with the MS suite of programs and the ability to learn new platforms.
The successful incumbent will have excellent organizational, process management and planning skills, and must be able to both integrate and apply rapidly-evolving information to ongoing work. They must also have impeccable verbal and written communication skills, the ability to work independently with limited supervision, as well as demonstrate a consistent commitment to working effectively across the organization.
• * *
At the American Board of Internal Medicine, our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.
We look forward to learning more about your interest in joining our team. Apply online, or email your resume to careers@abim.org. EOE Show more details...
Reporting to the Manager, Support Operations, the Program Associate will coordinate and handle the following key responsibilities...
• Logistical operations for committee meetings including scheduling committee member availability; monitoring status of item submission; creating and maintaining tracking documents for use during meetings; and providing support leading up to and during onsite and virtual committee meetings.
• Submitting item writing assignments and examination blueprint edits to examination software system; manage system user permissions and folder structure.
• Tracking status of item-writer recruitment activities; new member approval reporting; and member relationship disclosures. In conjunction with Governance Services, manage member compliance within ABIM compliance guidelines.
The ideal candidate has a bachelor’s degree, or equivalent on-the-job training, with a minimum of three years of professional experience. They must have a proven proficiency with the MS suite of programs and the ability to learn new platforms.
The successful incumbent will have excellent organizational, process management and planning skills, and must be able to both integrate and apply rapidly-evolving information to ongoing work. They must also have impeccable verbal and written communication skills, the ability to work independently with limited supervision, as well as demonstrate a consistent commitment to working effectively across the organization.
• * *
At the American Board of Internal Medicine, our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.
We look forward to learning more about your interest in joining our team. Apply online, or email your resume to careers@abim.org. EOE Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-time
Salary:
Position Title: Chief Assessment Officer...
Department: Assessment Services (formerly Evaluation & Research)
Reports to: Chief Administrative Officer
FLSA Status: Exempt
Effective Date: March 2024
Status and location: Full-time and Hybrid
Position Summary
Provides strategic leadership, management, and vision to lead the development, implementation, and continuous improvement of ABEM’s assessment programs. These activities include
Salary:
Position Title: Chief Assessment Officer...
Department: Assessment Services (formerly Evaluation & Research)
Reports to: Chief Administrative Officer
FLSA Status: Exempt
Effective Date: March 2024
Status and location: Full-time and Hybrid
Position Summary
Provides strategic leadership, management, and vision to lead the development, implementation, and continuous improvement of ABEM’s assessment programs. These activities include assessment development, administration, scoring, and outcome reporting. Provide leadership to the Assessment team to ensure ABEM’s assessments are efficiently and effectively managed and that ABEM’s assessments are valid, reliable, and fair.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
• Leads the development, administration, analysis, scoring, and reporting of certification, continuing certification, in-training, and subspecialty assessments.
• Directs and contributes to all ABEM evaluation of assessment activities, including the assessment of item, case, and assessment of psychometric performance. Directs and contributes to examination-related evaluations, surveys, scientific presentations, and related technical publications. Implements improvements to assessment activities on a regular basis.
• Develops new implementation models and structures for initial and continuing certification assessments, especially new subspecialties, and focused practice designations. Builds collaborative, cross-organizational teams to develop new approaches.
• Contributes to the Strategic Framework by developing content to support strategic priorities. Suggests and contributes to new strategic initiatives and operational activities.
• Leads the development and implementation of policies and procedures for ABEM assessments and processes.
• Addresses physician concerns and complaints about assessments and scoring in collaboration with Certification Services leadership.
• Oversees and is responsible for the budget for assessment programs and activities. Authorizes expenditures and assists with financial matters in accordance with established organizational policies and procedures.
• Participates in Board and subcommittee meetings as the lead staff for assigned committees. This includes managing materials for committee meetings, including writing background summaries and other agenda materials.
• Contributes to ABEM's collective leadership as part of the senior leadership team, collaborating on strategic priorities, financial performance, work plans, and workplace culture. Establishes credibility within the organization and with the Board of Directors as an effective leader.
• Promotes collaboration between the assessment team and other ABEM teams, fostering mutual respect.
• Cultivates relationships with external organizations, business partners, and vendors to support assessment operations. Maintains connections with relevant medical organizations., such as the American Board of Medical Specialties and its related committees, other ABMS boards, and other significant organizations in Emergency Medicine.
• Supervises direct reports, providing training and development opportunities, feedback, mentoring, and coaching. Creates a positive work environment and ensures team effectiveness and collaboration.
• Staffs Oral Exam administrations and other meetings as assigned.
• Performs other duties as needed or assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Master’s degree required. Ph.D. preferred.
• Seven to ten years of related experience and a minimum of four years in leadership and supervision.
• Complex reasoning, problem-solving, creativity, initiative, and highly developed analysis skills and abilities.
• Fundamental understanding of psychometric and project management principles.
• Demonstrated leadership abilities, encompassing team building, motivation, feedback delivery, and conflict resolution.
• Proven ability to lead strategic planning processes, facilitating discussions, synthesizing input, and guiding decision-making towards actionable strategies.
• Excellent interpersonal skills for effective communication, collaboration, and relationship-building across all organizational levels and with diverse stakeholders.
• Familiarity with project management and quality improvement methodologies such as LEAN and Six-Sigma.
• Adaptability and willingness to support evolving work environments.
• Effective oral and written communication skills for presenting complex information concisely.
• Strong problem-solving, analytical, and critical-thinking skills, enabling sound decision-making based on accurate analysis.
• Commitment to maintaining professionalism and confidentiality regarding sensitive matters and organizational information.
• Self-directed, organized, and capable of managing multiple priorities under deadline pressure with attention to detail.
• Knowledge of organizational policies ensuring accountability and transparency in stakeholder relationships.
• Proficient negotiation skills.
• Ability to comprehend and analyze business periodicals, professional journals, technical procedures, and compliance requirements.
• Ability to travel up to 20 percent of the time (ten weeks or less per year)
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.
• This document does not create an employment contract, implied or otherwise, other than an “at will” relationship Show more details...
Position Title: Chief Assessment Officer...
Department: Assessment Services (formerly Evaluation & Research)
Reports to: Chief Administrative Officer
FLSA Status: Exempt
Effective Date: March 2024
Status and location: Full-time and Hybrid
Position Summary
Provides strategic leadership, management, and vision to lead the development, implementation, and continuous improvement of ABEM’s assessment programs. These activities include assessment development, administration, scoring, and outcome reporting. Provide leadership to the Assessment team to ensure ABEM’s assessments are efficiently and effectively managed and that ABEM’s assessments are valid, reliable, and fair.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
• Leads the development, administration, analysis, scoring, and reporting of certification, continuing certification, in-training, and subspecialty assessments.
• Directs and contributes to all ABEM evaluation of assessment activities, including the assessment of item, case, and assessment of psychometric performance. Directs and contributes to examination-related evaluations, surveys, scientific presentations, and related technical publications. Implements improvements to assessment activities on a regular basis.
• Develops new implementation models and structures for initial and continuing certification assessments, especially new subspecialties, and focused practice designations. Builds collaborative, cross-organizational teams to develop new approaches.
• Contributes to the Strategic Framework by developing content to support strategic priorities. Suggests and contributes to new strategic initiatives and operational activities.
• Leads the development and implementation of policies and procedures for ABEM assessments and processes.
• Addresses physician concerns and complaints about assessments and scoring in collaboration with Certification Services leadership.
• Oversees and is responsible for the budget for assessment programs and activities. Authorizes expenditures and assists with financial matters in accordance with established organizational policies and procedures.
• Participates in Board and subcommittee meetings as the lead staff for assigned committees. This includes managing materials for committee meetings, including writing background summaries and other agenda materials.
• Contributes to ABEM's collective leadership as part of the senior leadership team, collaborating on strategic priorities, financial performance, work plans, and workplace culture. Establishes credibility within the organization and with the Board of Directors as an effective leader.
• Promotes collaboration between the assessment team and other ABEM teams, fostering mutual respect.
• Cultivates relationships with external organizations, business partners, and vendors to support assessment operations. Maintains connections with relevant medical organizations., such as the American Board of Medical Specialties and its related committees, other ABMS boards, and other significant organizations in Emergency Medicine.
• Supervises direct reports, providing training and development opportunities, feedback, mentoring, and coaching. Creates a positive work environment and ensures team effectiveness and collaboration.
• Staffs Oral Exam administrations and other meetings as assigned.
• Performs other duties as needed or assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Master’s degree required. Ph.D. preferred.
• Seven to ten years of related experience and a minimum of four years in leadership and supervision.
• Complex reasoning, problem-solving, creativity, initiative, and highly developed analysis skills and abilities.
• Fundamental understanding of psychometric and project management principles.
• Demonstrated leadership abilities, encompassing team building, motivation, feedback delivery, and conflict resolution.
• Proven ability to lead strategic planning processes, facilitating discussions, synthesizing input, and guiding decision-making towards actionable strategies.
• Excellent interpersonal skills for effective communication, collaboration, and relationship-building across all organizational levels and with diverse stakeholders.
• Familiarity with project management and quality improvement methodologies such as LEAN and Six-Sigma.
• Adaptability and willingness to support evolving work environments.
• Effective oral and written communication skills for presenting complex information concisely.
• Strong problem-solving, analytical, and critical-thinking skills, enabling sound decision-making based on accurate analysis.
• Commitment to maintaining professionalism and confidentiality regarding sensitive matters and organizational information.
• Self-directed, organized, and capable of managing multiple priorities under deadline pressure with attention to detail.
• Knowledge of organizational policies ensuring accountability and transparency in stakeholder relationships.
• Proficient negotiation skills.
• Ability to comprehend and analyze business periodicals, professional journals, technical procedures, and compliance requirements.
• Ability to travel up to 20 percent of the time (ten weeks or less per year)
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.
• This document does not create an employment contract, implied or otherwise, other than an “at will” relationship Show more details...
via LinkedIn
posted_at: 25 days agoschedule_type: Full-time
Reports To:
Director of Communications...
FLSA:
Non-Exempt
Position Salary Range:
$60,000 to $65,000
Get to know us:
https://www.abp.org/
Position Summary:
The Creative Content Specialist will plan and create effective messaging for board-certified pediatricians and pediatric subspecialists maintaining certification, program directors, trainees, and other interested audiences (e.g., medical school leadership, pediatric department heads/deans,
Reports To:
Director of Communications...
FLSA:
Non-Exempt
Position Salary Range:
$60,000 to $65,000
Get to know us:
https://www.abp.org/
Position Summary:
The Creative Content Specialist will plan and create effective messaging for board-certified pediatricians and pediatric subspecialists maintaining certification, program directors, trainees, and other interested audiences (e.g., medical school leadership, pediatric department heads/deans, societies). They will also help develop and promote messaging about ABP research (the value and results) and competency-based assessment.
Education and Experience:
• Bachelor’s degree in Marketing, Journalism, Visual Communication, Public Relations, Media Arts, or other related fields preferred
• Experience using social media management and traditional media monitoring software ( e.g., Sprout Social, Meltwater).
• Experience creating professional social media content with an understanding of best practices and trends.
Knowledge and Skills:
• Excellent writing, editing, and proofreading skills.
• Impeccable grammar.
• A positive demeanor that cultivates creativity and teamwork.
• Strong attention to detail and ability to work in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office Suite.
• A working knowledge of (or the ability to fearlessly learn, sometimes independently) available content creation resources and tools, including generative A.I. (e.g., Canva, PlayPlay, Media Valet, Drupal, Adobe Creative Suite, Office 365, etc.).
• Able to examine, evaluate, critique, and revise content to meet ABP needs and the unique needs of our stakeholders.
• Able to evaluate and critique website content and suggest website navigation and functionality improvements to meet ABP needs and the unique needs of our stakeholders.
• Able to provide a portfolio of work that demonstrates your skills.
Responsibilities:
• Transactional Content Creation: Craft engaging and tailored transactional content focusing on board-certified pediatricians, residency program directors, and trainees, including emails, social media, web, webinars, presentations, etc. Ensure alignment with ABP’s brand voice, vision, mission, values, goals, and strategic objectives to improve health outcomes for children.
• Social Media Content Development and Coordination: Create, coordinate, and ensure consistency of social media content across platforms, keeping abreast of industry trends and best practices. Leverage insights and creativity to connect with audiences and reflect the ABP's commitment to excellence, integrity, and collaboration.
• Collaboration with Internal Stakeholders and Communications Team: Actively engage and collaborate with various departments within the organization to understand needs and propose content solutions. Work closely with communications teammates for guidance, approval, scheduling, and alignment with overall ABP goals, fostering a cohesive and effective team environment.
• Editing, Research, and Quality Assurance: Meticulously edit, research, and fact-check content to ensure accuracy, effectiveness, and alignment with ABP's values. Revise and format various documents to conform with ABP branding guidelines and editorial standards.
• Internal Communications Support: Support internal communications efforts, including enhancement of executive PowerPoint presentations and collaboration with the Office of the President and the Human Resources and Operations departments.
• Other Duties as Assigned: Fulfill additional responsibilities and tasks as directed, ensuring flexibility and adaptability in supporting the organization's evolving needs and strategic goals.
Values: exemplifies the ABP values of Belonging, Collaboration, Consistency, Excellence and Integrity
ABP-approved out-of-state work locations:
· Florida
· Georgia
· Massachusetts
· Pennsylvania
· South Carolina
· Tennessee
· Virginia
ABP Behaviors:
• Be Trustworthy
• Work Collaboratively
• Respect Everyone
• Behave Professionally Show more details...
Director of Communications...
FLSA:
Non-Exempt
Position Salary Range:
$60,000 to $65,000
Get to know us:
https://www.abp.org/
Position Summary:
The Creative Content Specialist will plan and create effective messaging for board-certified pediatricians and pediatric subspecialists maintaining certification, program directors, trainees, and other interested audiences (e.g., medical school leadership, pediatric department heads/deans, societies). They will also help develop and promote messaging about ABP research (the value and results) and competency-based assessment.
Education and Experience:
• Bachelor’s degree in Marketing, Journalism, Visual Communication, Public Relations, Media Arts, or other related fields preferred
• Experience using social media management and traditional media monitoring software ( e.g., Sprout Social, Meltwater).
• Experience creating professional social media content with an understanding of best practices and trends.
Knowledge and Skills:
• Excellent writing, editing, and proofreading skills.
• Impeccable grammar.
• A positive demeanor that cultivates creativity and teamwork.
• Strong attention to detail and ability to work in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office Suite.
• A working knowledge of (or the ability to fearlessly learn, sometimes independently) available content creation resources and tools, including generative A.I. (e.g., Canva, PlayPlay, Media Valet, Drupal, Adobe Creative Suite, Office 365, etc.).
• Able to examine, evaluate, critique, and revise content to meet ABP needs and the unique needs of our stakeholders.
• Able to evaluate and critique website content and suggest website navigation and functionality improvements to meet ABP needs and the unique needs of our stakeholders.
• Able to provide a portfolio of work that demonstrates your skills.
Responsibilities:
• Transactional Content Creation: Craft engaging and tailored transactional content focusing on board-certified pediatricians, residency program directors, and trainees, including emails, social media, web, webinars, presentations, etc. Ensure alignment with ABP’s brand voice, vision, mission, values, goals, and strategic objectives to improve health outcomes for children.
• Social Media Content Development and Coordination: Create, coordinate, and ensure consistency of social media content across platforms, keeping abreast of industry trends and best practices. Leverage insights and creativity to connect with audiences and reflect the ABP's commitment to excellence, integrity, and collaboration.
• Collaboration with Internal Stakeholders and Communications Team: Actively engage and collaborate with various departments within the organization to understand needs and propose content solutions. Work closely with communications teammates for guidance, approval, scheduling, and alignment with overall ABP goals, fostering a cohesive and effective team environment.
• Editing, Research, and Quality Assurance: Meticulously edit, research, and fact-check content to ensure accuracy, effectiveness, and alignment with ABP's values. Revise and format various documents to conform with ABP branding guidelines and editorial standards.
• Internal Communications Support: Support internal communications efforts, including enhancement of executive PowerPoint presentations and collaboration with the Office of the President and the Human Resources and Operations departments.
• Other Duties as Assigned: Fulfill additional responsibilities and tasks as directed, ensuring flexibility and adaptability in supporting the organization's evolving needs and strategic goals.
Values: exemplifies the ABP values of Belonging, Collaboration, Consistency, Excellence and Integrity
ABP-approved out-of-state work locations:
· Florida
· Georgia
· Massachusetts
· Pennsylvania
· South Carolina
· Tennessee
· Virginia
ABP Behaviors:
• Be Trustworthy
• Work Collaboratively
• Respect Everyone
• Behave Professionally Show more details...
via Diversity.com
posted_at: 9 days agoschedule_type: Full-time
Team Lead, Physician Engagement Specialist
Our Organization...
We are a medical specialty certifying board serving anesthesiologists. Since 1938, we have been administering certification exams and today we take an innovative approach to continuing certification and learning. We foster practice standards that instill confidence and trust that board-certified anesthesiologists have the knowledge and skills to provide high-quality patient care. We
Team Lead, Physician Engagement Specialist
Our Organization...
We are a medical specialty certifying board serving anesthesiologists. Since 1938, we have been administering certification exams and today we take an innovative approach to continuing certification and learning. We foster practice standards that instill confidence and trust that board-certified anesthesiologists have the knowledge and skills to provide high-quality patient care. We are dedicated to elevating expertise in an evolving profession. Our mission is to advance the highest standards of the practice of anesthesiology. We work together with physician anesthesiologists to ensure they provide the best care possible for every patient, every day.
Position Description
Reports to: Chief Communication and Marketing Officer
Plans and coordinates customer service activities and Call Center operations to achieve workload, productivity, budget and staffing level targets. Responsible for day-to-day customer service center operations and workflow. As part of the engagement team, answer and respond to daily calls and email from anesthesiologists. Corresponds with customers regarding routine training and certification-related matters. Provides continual evaluation of customer service processes and procedures, recommends process improvements to the manager and implements approved process changes. Establishes and maintains customer service center work standards for quality and quantity of work with an emphasis on excellent customer service and satisfaction. Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
Education
• Baccalaureate degree preferred; any combination of education and experience that would provide the required knowledge, skills and abilities required of the position.
Skills
• Proven ability to communicate clearly and concisely with a professional constituent base, both orally and in writing.
• Strong supervisory and leadership skills.
• Strong analytical and problem-solving skills.
• Strong customer service skills.
• Ability to prioritize and manage multiple tasks.
• Ability to remain focused and efficient despite frequent interruptions.
• Ability to execute defined responsibilities with minimal guidance.
• Advanced Microsoft Office Suite skills.
Experience
• Minimum of three years of supervisory experience using extensive knowledge of business practices to respond to customer inquiries and resolve problems.
• Minimum of five years of progressively more responsible experience in a professional office environment.
• Prior customer service leadership experience; credentialing experience also a plus.
Specific Responsibilities
• Staff work schedules, work assignments and deadlines
• Administers and schedules required telephone and email coverage based on incoming call volumes, while actively participating in that daily process.
• Prioritizes and assigns daily work activities to staff and initiates corrective measures to resolve scheduling problems as necessary.
• Recommends and implements new or improved systems to enhance or expedite work processes.
• Sets deadlines for completion of assigned work.
• Creates and maintains a positive, respectful work environment for staff.
• Assists with the selection and training of assigned staff.
• Provides statistical and performance feedback on team members to the Chief Communication and Marketing Officer
• Provides coaching on a routine basis to each team member with an emphasis on improving skills and performance.
2. Oversight of day-to-day customer service center operational activities
• Coordinates, directs, and monitors staff activities to ensure prompt, courteous, and accurate responses are provided to customers' inquiries.
• Oversees and assists with the processing of applications and related tasks (medical license verification and reference processing for initial certification, subspecialty recertification and maintenance of certification) within prescribed timeframes.
• Assists with incoming telephone calls during busy periods and serves as primary back-up when resources are over-burdened.
• Maintains Automated Call Distribution goals.
• Creates and documents internal policies and procedures for customer service center work related activities.
• Designs and monitors departmental workflows for efficiency and effectiveness.
• Monitors and manages monthly call and email reports for year-over-year comparisons and helps to analyze fluctuations with the Chief Communication and Marketing Officer
• Ensures adherence to departmental and/or call/service center policies, procedures and practices.
• Monitors efficiency and quality efforts of personnel and provides training and coaching.
• Ensures that operations systems are aligned with workflows to maximize efficiency.
3. General
• Participates in professional development activities to stay abreast of new technology as well as trends and innovations in the field of customer service.
• Periodically briefs the manager regarding all Customer Service Center activities.
• Assists the Chief Communications and Marketing Officer, in providing regular performance feedback to team members.
• Prepares annual staff performance appraisals for direct reports.
• Performs related duties and responsibilities as assigned.
Special Requirements
• Ability to lift up to 10 pounds on occasion.
• Ability to sit for extended periods of time.
• Must be able to work onsite in Raleigh, NC at least two days/week Show more details...
Our Organization...
We are a medical specialty certifying board serving anesthesiologists. Since 1938, we have been administering certification exams and today we take an innovative approach to continuing certification and learning. We foster practice standards that instill confidence and trust that board-certified anesthesiologists have the knowledge and skills to provide high-quality patient care. We are dedicated to elevating expertise in an evolving profession. Our mission is to advance the highest standards of the practice of anesthesiology. We work together with physician anesthesiologists to ensure they provide the best care possible for every patient, every day.
Position Description
Reports to: Chief Communication and Marketing Officer
Plans and coordinates customer service activities and Call Center operations to achieve workload, productivity, budget and staffing level targets. Responsible for day-to-day customer service center operations and workflow. As part of the engagement team, answer and respond to daily calls and email from anesthesiologists. Corresponds with customers regarding routine training and certification-related matters. Provides continual evaluation of customer service processes and procedures, recommends process improvements to the manager and implements approved process changes. Establishes and maintains customer service center work standards for quality and quantity of work with an emphasis on excellent customer service and satisfaction. Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
Education
• Baccalaureate degree preferred; any combination of education and experience that would provide the required knowledge, skills and abilities required of the position.
Skills
• Proven ability to communicate clearly and concisely with a professional constituent base, both orally and in writing.
• Strong supervisory and leadership skills.
• Strong analytical and problem-solving skills.
• Strong customer service skills.
• Ability to prioritize and manage multiple tasks.
• Ability to remain focused and efficient despite frequent interruptions.
• Ability to execute defined responsibilities with minimal guidance.
• Advanced Microsoft Office Suite skills.
Experience
• Minimum of three years of supervisory experience using extensive knowledge of business practices to respond to customer inquiries and resolve problems.
• Minimum of five years of progressively more responsible experience in a professional office environment.
• Prior customer service leadership experience; credentialing experience also a plus.
Specific Responsibilities
• Staff work schedules, work assignments and deadlines
• Administers and schedules required telephone and email coverage based on incoming call volumes, while actively participating in that daily process.
• Prioritizes and assigns daily work activities to staff and initiates corrective measures to resolve scheduling problems as necessary.
• Recommends and implements new or improved systems to enhance or expedite work processes.
• Sets deadlines for completion of assigned work.
• Creates and maintains a positive, respectful work environment for staff.
• Assists with the selection and training of assigned staff.
• Provides statistical and performance feedback on team members to the Chief Communication and Marketing Officer
• Provides coaching on a routine basis to each team member with an emphasis on improving skills and performance.
2. Oversight of day-to-day customer service center operational activities
• Coordinates, directs, and monitors staff activities to ensure prompt, courteous, and accurate responses are provided to customers' inquiries.
• Oversees and assists with the processing of applications and related tasks (medical license verification and reference processing for initial certification, subspecialty recertification and maintenance of certification) within prescribed timeframes.
• Assists with incoming telephone calls during busy periods and serves as primary back-up when resources are over-burdened.
• Maintains Automated Call Distribution goals.
• Creates and documents internal policies and procedures for customer service center work related activities.
• Designs and monitors departmental workflows for efficiency and effectiveness.
• Monitors and manages monthly call and email reports for year-over-year comparisons and helps to analyze fluctuations with the Chief Communication and Marketing Officer
• Ensures adherence to departmental and/or call/service center policies, procedures and practices.
• Monitors efficiency and quality efforts of personnel and provides training and coaching.
• Ensures that operations systems are aligned with workflows to maximize efficiency.
3. General
• Participates in professional development activities to stay abreast of new technology as well as trends and innovations in the field of customer service.
• Periodically briefs the manager regarding all Customer Service Center activities.
• Assists the Chief Communications and Marketing Officer, in providing regular performance feedback to team members.
• Prepares annual staff performance appraisals for direct reports.
• Performs related duties and responsibilities as assigned.
Special Requirements
• Ability to lift up to 10 pounds on occasion.
• Ability to sit for extended periods of time.
• Must be able to work onsite in Raleigh, NC at least two days/week Show more details...
via Talent.com
posted_at: 3 days agoschedule_type: Full-time
Associate Executive Director and Chief of Medical Practice and Certification Innovation
American Board of Obstetrics and Gynecology...
Dallas, Texas
The American Board of Obstetrics and Gynecology (ABOG) seeks an innovative and visionary physician leader to become its Associate Executive Director (AED) and Chief of Medical Practice and Certification Innovation (COPII).
Since its founding in 1927, ABOG has delivered on its mission to define standards
Associate Executive Director and Chief of Medical Practice and Certification Innovation
American Board of Obstetrics and Gynecology...
Dallas, Texas
The American Board of Obstetrics and Gynecology (ABOG) seeks an innovative and visionary physician leader to become its Associate Executive Director (AED) and Chief of Medical Practice and Certification Innovation (COPII).
Since its founding in 1927, ABOG has delivered on its mission to define standards in the field, certify obstetricians and gynecologists (OB GYNS), and facilitate continuous learning to advance knowledge, practice, and professionalism in women's health.
Certification by ABOG provides assurance to the public that a physician has the competencies essential to delivering high-quality care to women and a commitment to lifelong learning and improvement.
The COPI will join an essential institution with a strong operation in solid financial standing prepared to continue advancing its mission in an increasingly complex world.
Since the first certificates were awarded in 1931, ABOG has awarded more than 65,000 certificates in Obstetrics and Gynecology and more than 7,200 certificates in the subspecialties.
The number of board-certified OB GYNs is on the rise, with nearly 1,500 specialists and 500 subspecialists having been newly certified in the past year.
As of 2023, ABOG has over 37,000 active diplomates certified in OB GYN and over 6,800 in a subspecialty (physicians in continuous certification).
In 2024, ABOG’s new home, a state-of-the-art building located in Uptown Dallas, opened, allowing for more useable office and meeting spaces, as well as on-site testing.
The COPI will build on these foundations as the organization looks to the era ahead. Following the appointment of ABOG’s new Executive Director (ED), Dr.
Amy Young, on September 13, 2023, ABOG seeks to capitalize on its forward momentum and exciting vision with the appointment of a chief champion for modernized and transformative certification practices for OB GYNs.
With significant influence on the future of standards of certification in OB GYN, ABOG can further shape the field and its evolution in the coming years.
ABOG’s critical work of certifying OB GYNs for practice has never been more important, and the COPI will seize the moment on behalf of diplomates and patients.
The COPI will work in a dyad partnership with the Chief of Assessments (COA) to develop and deliver innovative, rigorous, and equitable certification programs, guiding the institution through the challenges and opportunities ahead in initial and continuing certification.
• They will be equal parts proactively planful and responsive to changing conditions. Reporting to and working alongside the ABOG Executive Director, the Board of Directors, and with the support of the staff, the COPI will : define and oversee medical standard content appropriate for specialists and subspecialists for initial and continuing certification;
• explore, innovate, and implement systems to reward and incentivize diplomates for optimal clinical outcomes as they move toward mastery, establishing best practices for continuing certification;
• innovate, devise, test, and implement new tools and technologies for certification, including gamification when possible, and partnering with the COA to ensure psychometric rigor;
• oversee certification exam delivery and continuing certification processes with a focus on justice and equity; modernize and innovate certification processes, building connections between ABOG, candidates, and diplomates;
• build connections within and among volunteers participating in exam development and delivery; partner with the COA and Chief of Medical Affairs (COMA) to develop tools to monitor volunteer participation;
• ensure compliance with ABMS standards for initial and continuing certification; represent ABOG to internal and external committees, including the Credentials subcommittee;
• work closely with the ED and Chief Financial Officer (CFO) to ensure financial stewardship through annual budgeting for certifying exams and continuing certification expense / revenue, forecasting project and exam-related return on investment for new and ongoing certification assessments;
and serve as an administrative partner to the Certifying Exam Committee and the Continuing Certification (MOC) Committee of the board.
The ideal candidate will be a board-certified OB GYN who will bring demonstrated innovation and leadership in medical education and a highly developed competency in the adoption of new technology.
Evidence of exceptional leadership in obstetrics and gynecology, an ability to present and inspire around a shared vision, and talent for building and managing teams are required.
They will be an effective, clear, and authentic communicator, a sincere listener, and bring evidence of career-long and steadfast commitment to education and standards of excellence in women’s health.
ABOG has retained Isaacson, Miller, a national executive search firm, to assist in this search. Inquiries, nominations, and applications should be sent in confidence to the Ariannah Mirick, Natalie Leonhard, and Katie White at Isaacson, Miller.
https : / / www.imsearch.com / open-searches / abog / chief-medical-practice
The American Board of Obstetrics and Gynecology is an Equal Opportunity Employer.
Last updated : 2024-03-15 Show more details...
American Board of Obstetrics and Gynecology...
Dallas, Texas
The American Board of Obstetrics and Gynecology (ABOG) seeks an innovative and visionary physician leader to become its Associate Executive Director (AED) and Chief of Medical Practice and Certification Innovation (COPII).
Since its founding in 1927, ABOG has delivered on its mission to define standards in the field, certify obstetricians and gynecologists (OB GYNS), and facilitate continuous learning to advance knowledge, practice, and professionalism in women's health.
Certification by ABOG provides assurance to the public that a physician has the competencies essential to delivering high-quality care to women and a commitment to lifelong learning and improvement.
The COPI will join an essential institution with a strong operation in solid financial standing prepared to continue advancing its mission in an increasingly complex world.
Since the first certificates were awarded in 1931, ABOG has awarded more than 65,000 certificates in Obstetrics and Gynecology and more than 7,200 certificates in the subspecialties.
The number of board-certified OB GYNs is on the rise, with nearly 1,500 specialists and 500 subspecialists having been newly certified in the past year.
As of 2023, ABOG has over 37,000 active diplomates certified in OB GYN and over 6,800 in a subspecialty (physicians in continuous certification).
In 2024, ABOG’s new home, a state-of-the-art building located in Uptown Dallas, opened, allowing for more useable office and meeting spaces, as well as on-site testing.
The COPI will build on these foundations as the organization looks to the era ahead. Following the appointment of ABOG’s new Executive Director (ED), Dr.
Amy Young, on September 13, 2023, ABOG seeks to capitalize on its forward momentum and exciting vision with the appointment of a chief champion for modernized and transformative certification practices for OB GYNs.
With significant influence on the future of standards of certification in OB GYN, ABOG can further shape the field and its evolution in the coming years.
ABOG’s critical work of certifying OB GYNs for practice has never been more important, and the COPI will seize the moment on behalf of diplomates and patients.
The COPI will work in a dyad partnership with the Chief of Assessments (COA) to develop and deliver innovative, rigorous, and equitable certification programs, guiding the institution through the challenges and opportunities ahead in initial and continuing certification.
• They will be equal parts proactively planful and responsive to changing conditions. Reporting to and working alongside the ABOG Executive Director, the Board of Directors, and with the support of the staff, the COPI will : define and oversee medical standard content appropriate for specialists and subspecialists for initial and continuing certification;
• explore, innovate, and implement systems to reward and incentivize diplomates for optimal clinical outcomes as they move toward mastery, establishing best practices for continuing certification;
• innovate, devise, test, and implement new tools and technologies for certification, including gamification when possible, and partnering with the COA to ensure psychometric rigor;
• oversee certification exam delivery and continuing certification processes with a focus on justice and equity; modernize and innovate certification processes, building connections between ABOG, candidates, and diplomates;
• build connections within and among volunteers participating in exam development and delivery; partner with the COA and Chief of Medical Affairs (COMA) to develop tools to monitor volunteer participation;
• ensure compliance with ABMS standards for initial and continuing certification; represent ABOG to internal and external committees, including the Credentials subcommittee;
• work closely with the ED and Chief Financial Officer (CFO) to ensure financial stewardship through annual budgeting for certifying exams and continuing certification expense / revenue, forecasting project and exam-related return on investment for new and ongoing certification assessments;
and serve as an administrative partner to the Certifying Exam Committee and the Continuing Certification (MOC) Committee of the board.
The ideal candidate will be a board-certified OB GYN who will bring demonstrated innovation and leadership in medical education and a highly developed competency in the adoption of new technology.
Evidence of exceptional leadership in obstetrics and gynecology, an ability to present and inspire around a shared vision, and talent for building and managing teams are required.
They will be an effective, clear, and authentic communicator, a sincere listener, and bring evidence of career-long and steadfast commitment to education and standards of excellence in women’s health.
ABOG has retained Isaacson, Miller, a national executive search firm, to assist in this search. Inquiries, nominations, and applications should be sent in confidence to the Ariannah Mirick, Natalie Leonhard, and Katie White at Isaacson, Miller.
https : / / www.imsearch.com / open-searches / abog / chief-medical-practice
The American Board of Obstetrics and Gynecology is an Equal Opportunity Employer.
Last updated : 2024-03-15 Show more details...
via WJHL Jobs
posted_at: 12 days agoschedule_type: Full-time
Rheumatologist opportunity: American Board Certified or Eligible physicians only Visa accepted: Yes (H1B) Practice type: Hospital Employed MSG Setting: Outpatient (Potential for Inpatient consult services) Position: Full time Schedule: 40 hours per week office schedule Call: Minimal Patient volumes consist of a blend of new and established visits. Join a Multi-Specialty Group of over 130 Specialty physicians and over 50 Primary Care physicians. Rheumatologist
Rheumatologist opportunity: American Board Certified or Eligible physicians only Visa accepted: Yes (H1B) Practice type: Hospital Employed MSG Setting: Outpatient (Potential for Inpatient consult services) Position: Full time Schedule: 40 hours per week office schedule Call: Minimal Patient volumes consist of a blend of new and established visits. Join a Multi-Specialty Group of over 130 Specialty physicians and over 50 Primary Care physicians. Rheumatologist to join an established practice of 1 full-time BC Rheumatologist with nearly 30 years of experience. Hospital offers access to the region s only hospital-affiliated Rheumatologist. Specialize in general rheumatology, as well as, other common diseases and pain disorders, including, but not limited to: Gout Lupus Osteoarthritis Osteoporosis Rheumatoid arthritis Scleroderma Psoriatic arthritis Fibromyalgia Tendonitis Bursitis Benefits: great opportunity for career development, exceptional earnings, and a tremendous quality of life... Competitive base salary Enhanced compensation package includes: Productivity incentive Sign on bonus Extender bonus Paid time off, CME days, and CME stipend Paid occurrence-based malpractice insurance Robust retirement plans Customary and reasonable moving expenses Flexible scheduling for work-life balance Location: On Lake Erie 90 minute drive from Pittsburgh, Cleveland and Buffalo International airport: 15 minutes About the area: Abundance of resources in culture, recreation, and education. The perfect setting for boating, water skiing, w
Show more details...
via WREG Jobs
posted_at: 12 days agoschedule_type: Full-time
Infectious Disease opportunity: American Board Certified or Eligible physicians only Position: Full time Visa accepted: No Practice type: Physician owned Multispecialty group (MSG) Setting: Inpatient only Schedule: M-F Solo opportunity for hospital work only, no clinic work. Join a Physician owned group with over 90 providers in Central Florida. Benefits: MGMA salary Shareholder track First year... employed physicians receive an IG salary, with bonus
Infectious Disease opportunity: American Board Certified or Eligible physicians only Position: Full time Visa accepted: No Practice type: Physician owned Multispecialty group (MSG) Setting: Inpatient only Schedule: M-F Solo opportunity for hospital work only, no clinic work. Join a Physician owned group with over 90 providers in Central Florida. Benefits: MGMA salary Shareholder track First year... employed physicians receive an IG salary, with bonus potential. Second year employed physicians are placed on a Clinic wide cost-accounting compensation formula. Shareholdership is an option during the fourth year of employment. Sign on Relocation Comprehensive benefits Medical, Dental, Vision, and Life insurance Retirement plan options Malpractice PTO CME Location: Close to both Orlando and Tampa s metropolitan area and only 90 minutes to the beautiful white sandy beaches of the Gulf of Mexico or the Atlantic Ocean. 45 miles to downtown Orlando 50 miles to Orlando International Airport (MCO) 50 miles to Tampa Ref#: 91965
Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
Certification Specialist
Chicago, 142 E Ontario St, Chicago, Illinois, United States of America Req #79
Friday, January 24, 2020...
The mission of the American Osteopathic Association is to advance the distinctive philosophy and practice of Osteopathic Medicine.
I. JOB SUMMARY
Under the direction of the Certification Director and/or Manager - Certifying Board Services (CBS), the certification specialist assists in providing certifying services to
Certification Specialist
Chicago, 142 E Ontario St, Chicago, Illinois, United States of America Req #79
Friday, January 24, 2020...
The mission of the American Osteopathic Association is to advance the distinctive philosophy and practice of Osteopathic Medicine.
I. JOB SUMMARY
Under the direction of the Certification Director and/or Manager - Certifying Board Services (CBS), the certification specialist assists in providing certifying services to the CBS. This position requires the ability to interact tactfully with professionals on all levels within the association and with the board members, the ability to handle confidential material, deal with sensitive situations, and possess a high degree of attention to detail. The successful candidate will need the ability to understand a complex system of inter-related activities, and to draw independent conclusions based on information provided by candidates/board members and to interact meaningfully with the Certification Manager based on those assessments. The successful candidate will demonstrate willingness to support the Certifying Board Services team.
II. ESSENTIAL FUNCTIONS
The following description of job responsibilities and standards is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.
Deals with the administrative and clerical duties of the position as needed to support the Vice President, Associate Vice President, and Certification Manager's overall management of CBS such as setting up meetings, making travel/lodging arrangements, entering and managing candidate and certification program data, maintaining scrupulous computer and paper files, answering questions as needed, routing telephone calls to proper individuals, preparing examination materials, coordinating item review and examination construction meetings, and disseminating information to staff, members, client boards and certification/recertification candidates as appropriate.
Assists in the arrangements for meetings of the various boards, and other meetings as needed. Tasks include assisting in agenda preparation, preparing and distributing notices, setting and managing timeframes for submission and compilation of agenda books, preparing statistical tables/reports by acquiring numbers from a variety of sources and posting them logically in an appropriate format, compiling and distributing minutes, ensuring that travel and lodging requests are received and addressed in a timely manner and taking minutes in meetings.
Assists in responding to and generating correspondence according to AOA standards to the board members, certification candidates, and those seeking recertification. This includes using computer-generated standard letters and custom correspondence/e-mails. Responsible for timing and scheduling of routine correspondence. Often these letters serve as candidate notification letters; therefore, a high degree of attention to detail is required.
Keeps Certification Manager (CBS) apprised of developing issues and matters that need to be addressed.
Maintains candidate databases for certification and recertification for client boards as required, maintains a high degree of accuracy and confidentiality in regard to all aspects of the certification process. Also, in coordination with the item bank staff, maintains the item bank for client boards as required. The confidentiality of these item pools and changes to information in regard to them is paramount.
Assists in writing and updating Standard Operating Procedures (SOPs) and maintaining a current statement of all procedures performed for client boards including all database, correspondence, financial and routine activities and the documentation of policies relating to those activities. The purpose of these compilations of activities and policies is to ensure consistent procedures and performance in relation to all certification activities performed for client boards.
Maintains filing systems as necessary.
Attends to various duties as assigned.
III. MINIMUM QUALIFICATION OR EXPERIENCE
Education: Bachelor's degree required.
Experience: Minimum of 4 years of administrative experience. Familiarity with high-stakes testing is desirable.
Licensure or Certification: NA.
Systems: Expertise with essential computer software, i.e. Word, Excel, PowerPoint, Outlook and Access.
Special skills: This position requires the ability to interact tactfully with professionals on all levels within the association, ability to handle confidential material, deal with sensitive situations and exhibit a high degree of attention to detail. The ability to plan ahead, take the initiative, work independently and manage multiple projects simultaneously in a fast-paced, deadline-driven environment is required. Experience with managing expenses and vendors/suppliers/printers is preferred.
IV. PHYSICAL, MENTAL DEMANDS AND WORKING ENVIRONMENT
This position requires the ability to work out of the office locally (up to 5%). Extended workday hours may be necessary around major meetings and other high-volume work periods.
Physical requirements include the ability to remain in a stationary position, the ability to move supplies and equipment up to 25 pounds and the ability to operate office equipment.
V. EVALUATION AND ASSESSMENT
This position description reflects the assignment of essential functions. It does not restrict additional tasks that may be assigned. This job description is subject to change based on the needs of the organization.
AOA is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity, expression or any other characteristic protected by applicable federal, state, or local laws. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or practice in the investigation of any complaint, or otherwise oppose discrimination. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.
Other details
• Pay Type Salary
• Travel Required Yes
• Required Education Bachelor's Degree
Apply Now Show more details...
Chicago, 142 E Ontario St, Chicago, Illinois, United States of America Req #79
Friday, January 24, 2020...
The mission of the American Osteopathic Association is to advance the distinctive philosophy and practice of Osteopathic Medicine.
I. JOB SUMMARY
Under the direction of the Certification Director and/or Manager - Certifying Board Services (CBS), the certification specialist assists in providing certifying services to the CBS. This position requires the ability to interact tactfully with professionals on all levels within the association and with the board members, the ability to handle confidential material, deal with sensitive situations, and possess a high degree of attention to detail. The successful candidate will need the ability to understand a complex system of inter-related activities, and to draw independent conclusions based on information provided by candidates/board members and to interact meaningfully with the Certification Manager based on those assessments. The successful candidate will demonstrate willingness to support the Certifying Board Services team.
II. ESSENTIAL FUNCTIONS
The following description of job responsibilities and standards is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.
Deals with the administrative and clerical duties of the position as needed to support the Vice President, Associate Vice President, and Certification Manager's overall management of CBS such as setting up meetings, making travel/lodging arrangements, entering and managing candidate and certification program data, maintaining scrupulous computer and paper files, answering questions as needed, routing telephone calls to proper individuals, preparing examination materials, coordinating item review and examination construction meetings, and disseminating information to staff, members, client boards and certification/recertification candidates as appropriate.
Assists in the arrangements for meetings of the various boards, and other meetings as needed. Tasks include assisting in agenda preparation, preparing and distributing notices, setting and managing timeframes for submission and compilation of agenda books, preparing statistical tables/reports by acquiring numbers from a variety of sources and posting them logically in an appropriate format, compiling and distributing minutes, ensuring that travel and lodging requests are received and addressed in a timely manner and taking minutes in meetings.
Assists in responding to and generating correspondence according to AOA standards to the board members, certification candidates, and those seeking recertification. This includes using computer-generated standard letters and custom correspondence/e-mails. Responsible for timing and scheduling of routine correspondence. Often these letters serve as candidate notification letters; therefore, a high degree of attention to detail is required.
Keeps Certification Manager (CBS) apprised of developing issues and matters that need to be addressed.
Maintains candidate databases for certification and recertification for client boards as required, maintains a high degree of accuracy and confidentiality in regard to all aspects of the certification process. Also, in coordination with the item bank staff, maintains the item bank for client boards as required. The confidentiality of these item pools and changes to information in regard to them is paramount.
Assists in writing and updating Standard Operating Procedures (SOPs) and maintaining a current statement of all procedures performed for client boards including all database, correspondence, financial and routine activities and the documentation of policies relating to those activities. The purpose of these compilations of activities and policies is to ensure consistent procedures and performance in relation to all certification activities performed for client boards.
Maintains filing systems as necessary.
Attends to various duties as assigned.
III. MINIMUM QUALIFICATION OR EXPERIENCE
Education: Bachelor's degree required.
Experience: Minimum of 4 years of administrative experience. Familiarity with high-stakes testing is desirable.
Licensure or Certification: NA.
Systems: Expertise with essential computer software, i.e. Word, Excel, PowerPoint, Outlook and Access.
Special skills: This position requires the ability to interact tactfully with professionals on all levels within the association, ability to handle confidential material, deal with sensitive situations and exhibit a high degree of attention to detail. The ability to plan ahead, take the initiative, work independently and manage multiple projects simultaneously in a fast-paced, deadline-driven environment is required. Experience with managing expenses and vendors/suppliers/printers is preferred.
IV. PHYSICAL, MENTAL DEMANDS AND WORKING ENVIRONMENT
This position requires the ability to work out of the office locally (up to 5%). Extended workday hours may be necessary around major meetings and other high-volume work periods.
Physical requirements include the ability to remain in a stationary position, the ability to move supplies and equipment up to 25 pounds and the ability to operate office equipment.
V. EVALUATION AND ASSESSMENT
This position description reflects the assignment of essential functions. It does not restrict additional tasks that may be assigned. This job description is subject to change based on the needs of the organization.
AOA is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity, expression or any other characteristic protected by applicable federal, state, or local laws. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or practice in the investigation of any complaint, or otherwise oppose discrimination. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.
Other details
• Pay Type Salary
• Travel Required Yes
• Required Education Bachelor's Degree
Apply Now Show more details...
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