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americanfidelity
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#208,607 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#208,607
#208,607
Site age
27 yrs
27 yrs
Location
United States
United States
Newest job postings for americanfidelity
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
DESCRIPTION:
• Prefers two years of workforce mgt experience.
• Work with leadership responsible for contact center environment, applications and Customer experience by monitoring, troubleshooting and maintaining activities required to support large scale call center activities and duties. Includes activities such as researching, gathering and reporting data related to call center activity and... providing concise reporting of data to Operations
DESCRIPTION:
• Prefers two years of workforce mgt experience.
• Work with leadership responsible for contact center environment, applications and Customer experience by monitoring, troubleshooting and maintaining activities required to support large scale call center activities and duties. Includes activities such as researching, gathering and reporting data related to call center activity and... providing concise reporting of data to Operations leadership in a format that facilitates efficiency of Call Center management.
• Oversee forecasting of call center activity and trends utilizing data to provide leadership with best case scenarios to maintain or increase productivity and skills of call center agents; tracking and reporting daily/weekly/monthly incoming and outgoing communication (phone, email, chat, etc) activity patterns, and providing data to support staff planning for appropriate resource allocation.
• Serve as subject matter expert in Workforce Planning; direct, support and develop workforce processes and procedures with the focus on designing call center strategies focused on continuous improvement in process, procedures and Customer experience. Works with leadership to document and train standardized procedures related to queue and Colleague management.
SKILLS:
· Ability to manage multiple projects
• Proficiency with PC Windows-based software, including Microsoft Office applications
• Strong communications skills
• Strong mathematical, analytical and organization skills
• Ability to solve complex problems
• Strong judgment, critical thinking and decision making skills
• Above average Customer service skills
• Dependable, Accountable and responsible for assigned workload
• Ability to work with others, regardless of differences
• Excellent attention to detail and accuracy
• Proficiency with departmental systems
• Flexible and open to change
• Professional appearance and attitude Show more details...
• Prefers two years of workforce mgt experience.
• Work with leadership responsible for contact center environment, applications and Customer experience by monitoring, troubleshooting and maintaining activities required to support large scale call center activities and duties. Includes activities such as researching, gathering and reporting data related to call center activity and... providing concise reporting of data to Operations leadership in a format that facilitates efficiency of Call Center management.
• Oversee forecasting of call center activity and trends utilizing data to provide leadership with best case scenarios to maintain or increase productivity and skills of call center agents; tracking and reporting daily/weekly/monthly incoming and outgoing communication (phone, email, chat, etc) activity patterns, and providing data to support staff planning for appropriate resource allocation.
• Serve as subject matter expert in Workforce Planning; direct, support and develop workforce processes and procedures with the focus on designing call center strategies focused on continuous improvement in process, procedures and Customer experience. Works with leadership to document and train standardized procedures related to queue and Colleague management.
SKILLS:
· Ability to manage multiple projects
• Proficiency with PC Windows-based software, including Microsoft Office applications
• Strong communications skills
• Strong mathematical, analytical and organization skills
• Ability to solve complex problems
• Strong judgment, critical thinking and decision making skills
• Above average Customer service skills
• Dependable, Accountable and responsible for assigned workload
• Ability to work with others, regardless of differences
• Excellent attention to detail and accuracy
• Proficiency with departmental systems
• Flexible and open to change
• Professional appearance and attitude Show more details...
via Talent.com
posted_at: 7 days agoschedule_type: Full-time
Description :
American Fidelity is a nationally recognized leader in supplemental health insurance benefits and financial services. The Association and Worksite Division focuses on providing benefits to auto dealerships, health care providers, and municipal workers across the United States...
We are seeking individuals who are independent, able to prioritize as well as be organizationally sound for our salaried Account Manager positions.
You will
Description :
American Fidelity is a nationally recognized leader in supplemental health insurance benefits and financial services. The Association and Worksite Division focuses on providing benefits to auto dealerships, health care providers, and municipal workers across the United States...
We are seeking individuals who are independent, able to prioritize as well as be organizationally sound for our salaried Account Manager positions.
You will be responsible for selling products in a simple and understandable way to worksite employees in an established, defined territory.
You must enjoy developing rapport and ongoing relationships with customers and association executives while working in a fast paced, changing environment.
We Offer :
Base Salary + commissions + annual bonus opportunities
First year income potential between $60,000 to $80,000
Company car with gas card
Company laptop, & cell phone allowance
Paid formalized training program
Paid travel and meal expenses (company credit card)
401K with company match options
Pension plan Company paid
Advanced career path (promote from within)
International sales award trips
by Jobble
Last updated : 2023-12-15 Show more details...
American Fidelity is a nationally recognized leader in supplemental health insurance benefits and financial services. The Association and Worksite Division focuses on providing benefits to auto dealerships, health care providers, and municipal workers across the United States...
We are seeking individuals who are independent, able to prioritize as well as be organizationally sound for our salaried Account Manager positions.
You will be responsible for selling products in a simple and understandable way to worksite employees in an established, defined territory.
You must enjoy developing rapport and ongoing relationships with customers and association executives while working in a fast paced, changing environment.
We Offer :
Base Salary + commissions + annual bonus opportunities
First year income potential between $60,000 to $80,000
Company car with gas card
Company laptop, & cell phone allowance
Paid formalized training program
Paid travel and meal expenses (company credit card)
401K with company match options
Pension plan Company paid
Advanced career path (promote from within)
International sales award trips
by Jobble
Last updated : 2023-12-15 Show more details...
via ZipRecruiter
posted_at: 1 day agoschedule_type: Full-timesalary: 36,680.89–56,963.26 a year
Rep, Benefit Adjuster I DI (5) AFA / CERS
Description...
• Compensation range ($36,680.89-$56,963.26/year) plus may be eligible for an annual discretionary company bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications. For more information on our organization and company benefits, please visit our career site at Careers | American Fidelity.
• Evaluates and processes claims that
Rep, Benefit Adjuster I DI (5) AFA / CERS
Description...
• Compensation range ($36,680.89-$56,963.26/year) plus may be eligible for an annual discretionary company bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications. For more information on our organization and company benefits, please visit our career site at Careers | American Fidelity.
• Evaluates and processes claims that require routine judgement and investigation such as Diagnostic Testing, Wellness, Physician Expense, URM, GAP, Medlink, Dental, Triage/Incomplete or Pregnancy claims in accordance with Company policy terms, insurance laws, regulatory requirements and adjusting guidelines.
• Provides appropriate verbal and/or written communication to internal and external Customers in a positive and knowledgeable manner to ensure a high standard of Customer service. Meets standards established in department performance metrics for appropriate handling of Customer phone calls.
• Acts as a direct contact and communicates with Customers and medical providers in a positive, knowledgeable and professional manner, providing them with direction and assistance in all facets of insurance coverage and needs.
Requirements:
• Hybrid schedule (following completion of position training)
• Multiple open positions
• Prompt and reliable
• Good medical terminology preferred
• Possesses General PC Windows-based software knowledge with the ability to learn new applications and work in a paperless environment
• Good understanding of anatomy and physiology
• Good contract knowledge
• Familiarity with CPT and ICD10 coding
• Possesses good analytical skills and judgment
• Ability to be flexible in work schedule, including a willingness to work overtime as needed
• Good oral and written communication skills
• Ability to handle fast-paced environment
• Professional attitude
• Dedicated to providing world-class Customer service
• Ability to work well within a team environment Show more details...
Description...
• Compensation range ($36,680.89-$56,963.26/year) plus may be eligible for an annual discretionary company bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications. For more information on our organization and company benefits, please visit our career site at Careers | American Fidelity.
• Evaluates and processes claims that require routine judgement and investigation such as Diagnostic Testing, Wellness, Physician Expense, URM, GAP, Medlink, Dental, Triage/Incomplete or Pregnancy claims in accordance with Company policy terms, insurance laws, regulatory requirements and adjusting guidelines.
• Provides appropriate verbal and/or written communication to internal and external Customers in a positive and knowledgeable manner to ensure a high standard of Customer service. Meets standards established in department performance metrics for appropriate handling of Customer phone calls.
• Acts as a direct contact and communicates with Customers and medical providers in a positive, knowledgeable and professional manner, providing them with direction and assistance in all facets of insurance coverage and needs.
Requirements:
• Hybrid schedule (following completion of position training)
• Multiple open positions
• Prompt and reliable
• Good medical terminology preferred
• Possesses General PC Windows-based software knowledge with the ability to learn new applications and work in a paperless environment
• Good understanding of anatomy and physiology
• Good contract knowledge
• Familiarity with CPT and ICD10 coding
• Possesses good analytical skills and judgment
• Ability to be flexible in work schedule, including a willingness to work overtime as needed
• Good oral and written communication skills
• Ability to handle fast-paced environment
• Professional attitude
• Dedicated to providing world-class Customer service
• Ability to work well within a team environment Show more details...
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