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https://amexglobalbusinesstravel.com
amexglobalbusinesstravel
amexglobalbusinesstravel
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Traffic rank#144,496 Site Rank
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Site age10 yrs old
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Traffic rank
#144,496
#144,496
Site age
10 yrs
10 yrs
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United States
United States
Newest job postings for amexglobalbusinesstravel
via American Express Global Business Travel Jobs
schedule_type: Full-time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey...
The Event Marketing Specialist will provide project management and execution of external commercial engagements on
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey...
The Event Marketing Specialist will provide project management and execution of external commercial engagements on behalf of American Express Global Business Travel.
We are seeking a high energy, creative marketing and event production professional that has a desire to be part of a fast-paced environment. The Event Marketing Specialist plans the layout, design, installation, use, and dismantling of American Express Global Business Travel exhibit booth property at trade shows and events. This position supports commercial growth for American Express Global Business Travel through audience engagement at external exhibitions and conferences.
The Event Marketing Specialist has complete accountability for operational execution, budget management, contract oversight, and performance reporting. In this role you will contribute to the company's brand presence at both industry and non-industry events, driving audience engagement with our commercial team and crafting interest in American Express Global Business Travel brand as a tech forward travel and expense solution provider.
What You'll Do:
• Contribute to the development and execution ofthe global events' strategy with a core focus on driving lead generation.
• Actively search for and identify persona-based, segment-focused events to improve brand visibility and audience engagement.
• Work closely with internal partners to ensure business objectives are met.
• Negotiate with vendors, run events budget, be responsible for contract negotiations.
• Assist in the development of the annual events' calendar with input from commercial team members.
• Track and report on ROI data from events
• Champion demand generation standard methodologies and educate partners on processes and procedures that build efficiency while getting results.
• Partner with internal collaborators to position thought leadership opportunities at events
• Expertly manage events to ensure attendee and stakeholder alignment preshow, on site and post event
• Guide and build robust marketing campaigns to drive audience engagement through digital channels
• Project management including but not limited to on-site branding and positioning, list sourcing and cleansing, booth staffing, sales and client general manager collaboration, etc
• Own timelines and unify stakeholders across the business for each unique event activity
• Review and distribute registration lists as they become available
• Support commercial attendees with details on registered contacts, so they are prepared to have valuable conversations, regardless of their specific segment or region.
• Seek unique opportunities to win market share – emphasis on making an impact in target verticals and locations
• Manage post-event ROI tracking process in collaboration with Marketing Operations team.
• Identify opportunities to surprise and delight target contact attendees and inspire pipeline progression.
What We're Looking For:
• Bachelor's Degree in Event Marketing, Communications, or related field.
• Proven experience managing domestic meetings (educational events, symposiums), trade shows, and corporate events.
• Shown success in Project Management, to include project planning and execution
• Willingness and availability to travel up to 25% of the time.
• Demonstrates effective communication and interpersonal skills.
• Strong organizational skills and demonstrated ability to meet tight deadlines in an environment of challenging priorities.
• Proven track record to routinely work on multiple tasks with multiple people while effectively prioritizing.
How We Measure Success:
• Contacts, Leads, Opportunities & Closed volumetargets.
• Comprehensive annual events' strategy with positive feedback from Commercial team
• Flawless execution across efforts with positive feedback from attendees
Location
United States - Virtual Location
The US national annual base salary range for this position is from $50,000 to $100,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers Show more details...
Ready to explore a career path? Start your journey...
The Event Marketing Specialist will provide project management and execution of external commercial engagements on behalf of American Express Global Business Travel.
We are seeking a high energy, creative marketing and event production professional that has a desire to be part of a fast-paced environment. The Event Marketing Specialist plans the layout, design, installation, use, and dismantling of American Express Global Business Travel exhibit booth property at trade shows and events. This position supports commercial growth for American Express Global Business Travel through audience engagement at external exhibitions and conferences.
The Event Marketing Specialist has complete accountability for operational execution, budget management, contract oversight, and performance reporting. In this role you will contribute to the company's brand presence at both industry and non-industry events, driving audience engagement with our commercial team and crafting interest in American Express Global Business Travel brand as a tech forward travel and expense solution provider.
What You'll Do:
• Contribute to the development and execution ofthe global events' strategy with a core focus on driving lead generation.
• Actively search for and identify persona-based, segment-focused events to improve brand visibility and audience engagement.
• Work closely with internal partners to ensure business objectives are met.
• Negotiate with vendors, run events budget, be responsible for contract negotiations.
• Assist in the development of the annual events' calendar with input from commercial team members.
• Track and report on ROI data from events
• Champion demand generation standard methodologies and educate partners on processes and procedures that build efficiency while getting results.
• Partner with internal collaborators to position thought leadership opportunities at events
• Expertly manage events to ensure attendee and stakeholder alignment preshow, on site and post event
• Guide and build robust marketing campaigns to drive audience engagement through digital channels
• Project management including but not limited to on-site branding and positioning, list sourcing and cleansing, booth staffing, sales and client general manager collaboration, etc
• Own timelines and unify stakeholders across the business for each unique event activity
• Review and distribute registration lists as they become available
• Support commercial attendees with details on registered contacts, so they are prepared to have valuable conversations, regardless of their specific segment or region.
• Seek unique opportunities to win market share – emphasis on making an impact in target verticals and locations
• Manage post-event ROI tracking process in collaboration with Marketing Operations team.
• Identify opportunities to surprise and delight target contact attendees and inspire pipeline progression.
What We're Looking For:
• Bachelor's Degree in Event Marketing, Communications, or related field.
• Proven experience managing domestic meetings (educational events, symposiums), trade shows, and corporate events.
• Shown success in Project Management, to include project planning and execution
• Willingness and availability to travel up to 25% of the time.
• Demonstrates effective communication and interpersonal skills.
• Strong organizational skills and demonstrated ability to meet tight deadlines in an environment of challenging priorities.
• Proven track record to routinely work on multiple tasks with multiple people while effectively prioritizing.
How We Measure Success:
• Contacts, Leads, Opportunities & Closed volumetargets.
• Comprehensive annual events' strategy with positive feedback from Commercial team
• Flawless execution across efforts with positive feedback from attendees
Location
United States - Virtual Location
The US national annual base salary range for this position is from $50,000 to $100,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers Show more details...
via JobServe
posted_at: 5 days agoschedule_type: Full-time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey...
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodations for some of
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey...
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodations for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience.
We offer great shift premiums for those who work alternative shifts
8:00pm Hours of Operation: Monday - Friday 8:00am - 12:00am ET and Saturday/Sunday 8:00am - ET
If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do on a Typical Day
• Advise and arrange travel for corporate business customers (both individuals and groups)
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use Sabre Global Distribution Systems (GDSs), Training may be provided.
• Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
• Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
• Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What Are We Looking For?
• Entertainment Production/Publicity Travel Experience and/or VIP Travel Experience is a plus for this role.
• Methodical with strong focus on accuracy and quick responses
• Strong knowledge of travel product including preferred airlines and hotels.
• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Location
United States - Virtual Location
The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
TheExperience
Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers Show more details...
Ready to explore a career path? Start your journey...
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodations for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience.
We offer great shift premiums for those who work alternative shifts
8:00pm Hours of Operation: Monday - Friday 8:00am - 12:00am ET and Saturday/Sunday 8:00am - ET
If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do on a Typical Day
• Advise and arrange travel for corporate business customers (both individuals and groups)
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use Sabre Global Distribution Systems (GDSs), Training may be provided.
• Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
• Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
• Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What Are We Looking For?
• Entertainment Production/Publicity Travel Experience and/or VIP Travel Experience is a plus for this role.
• Methodical with strong focus on accuracy and quick responses
• Strong knowledge of travel product including preferred airlines and hotels.
• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Location
United States - Virtual Location
The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
TheExperience
Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers Show more details...
via Dejobs
posted_at: 10 hours agoschedule_type: Full-time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey...
We are seeking a highly skilled Business Systems Analyst with expertise in the travel domain to join our dynamic team.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey...
We are seeking a highly skilled Business Systems Analyst with expertise in the travel domain to join our dynamic team. The ideal candidate will have a strong background in analyzing and improving business processes, translating business requirements into technical solutions, and working collaboratively with cross-functional teams. Proficiency in tools such as Jira and Confluence, along with excellent communication and analytical skills, are essential for success in this role.
What You'll Do:
Requirement Gathering and Analysis:
• Collaborate with stakeholders to understand business objectives, processes, and user needs within the travel domain.
• Conduct comprehensive requirement gathering sessions to capture and document detailed business requirements.
User Story Writing:
• Craft clear and detailed user stories, ensuring they align with business goals and are comprehensible to both technical and non-technical team members.
• Work closely with product owners, developers, and QA teams to refine user stories and acceptance criteria.
System Analysis:
• Analyze existing systems, processes, and data flows within the travel domain to identify areas for improvement and optimization.
• Propose and implement solutions to enhance system efficiency and meet business objectives.
Jira and Confluence Management:
• Utilize Jira and Confluence to manage project workflows, document user stories, and facilitate collaboration among team members.
• Maintain and update project documentation in Confluence, ensuring it reflects the latest requirements and project status.
Cross-functional Collaboration:
• Work closely with development, QA, and other cross-functional teams to ensure successful implementation of solutions.
• Act as a bridge between business stakeholders and technical teams, facilitating effective communication and understanding.
Quality Assurance Support:
• Assist in the creation of test plans, test cases, and test scripts based on documented requirements.
• Collaborate with QA teams to ensure thorough testing of implemented solutions.
Continuous Improvement:
• Proactively identify opportunities for process improvement and recommend solutions to enhance overall efficiency and effectiveness.
• Stay updated on industry trends and best practices in the travel domain.
What We're Looking For:
• Bachelor’s degree in Business, Information Technology, or a related field.
• Proven experience as a Business Systems Analyst in the travel domain.
• Strong proficiency in Jira and Confluence.
• Excellent analytical, problem-solving, and communication skills.
• Experience with user story writing and acceptance criteria definition.
• Solid understanding of software development lifecycle (SDLC).
• Ability to work independently and collaboratively in a fast-paced environment.
If you are passionate about leveraging your analytical skills to drive innovation in the travel domain and thrive in a collaborative environment, we invite you to apply and contribute to our dynamic team.
#GBTJobs
Location
United States - Virtual Location
The US national annual base salary range for this position is from $50,000 to $100,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers Show more details...
Ready to explore a career path? Start your journey...
We are seeking a highly skilled Business Systems Analyst with expertise in the travel domain to join our dynamic team. The ideal candidate will have a strong background in analyzing and improving business processes, translating business requirements into technical solutions, and working collaboratively with cross-functional teams. Proficiency in tools such as Jira and Confluence, along with excellent communication and analytical skills, are essential for success in this role.
What You'll Do:
Requirement Gathering and Analysis:
• Collaborate with stakeholders to understand business objectives, processes, and user needs within the travel domain.
• Conduct comprehensive requirement gathering sessions to capture and document detailed business requirements.
User Story Writing:
• Craft clear and detailed user stories, ensuring they align with business goals and are comprehensible to both technical and non-technical team members.
• Work closely with product owners, developers, and QA teams to refine user stories and acceptance criteria.
System Analysis:
• Analyze existing systems, processes, and data flows within the travel domain to identify areas for improvement and optimization.
• Propose and implement solutions to enhance system efficiency and meet business objectives.
Jira and Confluence Management:
• Utilize Jira and Confluence to manage project workflows, document user stories, and facilitate collaboration among team members.
• Maintain and update project documentation in Confluence, ensuring it reflects the latest requirements and project status.
Cross-functional Collaboration:
• Work closely with development, QA, and other cross-functional teams to ensure successful implementation of solutions.
• Act as a bridge between business stakeholders and technical teams, facilitating effective communication and understanding.
Quality Assurance Support:
• Assist in the creation of test plans, test cases, and test scripts based on documented requirements.
• Collaborate with QA teams to ensure thorough testing of implemented solutions.
Continuous Improvement:
• Proactively identify opportunities for process improvement and recommend solutions to enhance overall efficiency and effectiveness.
• Stay updated on industry trends and best practices in the travel domain.
What We're Looking For:
• Bachelor’s degree in Business, Information Technology, or a related field.
• Proven experience as a Business Systems Analyst in the travel domain.
• Strong proficiency in Jira and Confluence.
• Excellent analytical, problem-solving, and communication skills.
• Experience with user story writing and acceptance criteria definition.
• Solid understanding of software development lifecycle (SDLC).
• Ability to work independently and collaboratively in a fast-paced environment.
If you are passionate about leveraging your analytical skills to drive innovation in the travel domain and thrive in a collaborative environment, we invite you to apply and contribute to our dynamic team.
#GBTJobs
Location
United States - Virtual Location
The US national annual base salary range for this position is from $50,000 to $100,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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