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Most recent job postings at Ancestry.com
via Ancestry
posted_at: 6 days agoschedule_type: Full-time
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Product Manager - Engagement - San Francisco - Remote
Ancestry is looking for a Product Manager to drive customer engagement with our Family History and DNA product lines. Engagement channels include targeted email campaigns and accompanying landing page experiences, and onsite and push notifications. You must be highly analytical, passionate about delivering high quality customer engagement experiences, and energized by working closely with smart, talented, fun-loving, execution-focused teammates in a highly interactive environment. You will lead by using analytics data and research to identify opportunities that will drive engagement with our products, developing end-to-end experiences for these experiences, and measuring the effectiveness of your ideas via AB testing.
What you will do:
• Partner with product and email marketing team to formulate engagement strategy and align strategy with leadership
• Develop personalized, highly targeted and compelling engagement experiences across our product emails and notifications to drive customer engagement with our products based on a deep understanding of customer data, needs, and behaviors
• Design and drive your product engagement roadmap. Juggle tradeoffs and understand constraints, finding elegant solutions to complex problems. Continually identify and implement improvements based on ongoing customer research, market/competitive analysis, and product performance indicators
• Work tightly with product, engineering, CRM, data science, design, legal, and content teams to identify, develop and swiftly deliver customer delighting engagement experiences
• Dig deep into product performance and customer trends with data science, product analytics and customer research to gain insights that inform which engagement experiences to test; learn quickly from quantitative and qualitative feedback; iterate approach with urgency based on learnings
• Implement A/B testing to help strategize and improve the performance of notifications, and product email campaigns
• Use existing segments and build new list pulls for engagement experiences using data from data warehouse. Partner with marketing and developer team for additional custom target audience criteria
• Provide analysis of engagement AB test results and recommendations for improving their efficiency
Who you are:
• 3-5 years of B2C experience with a focus on developing experiences that drive customer engagement from scratch
• Bachelor’s degree; STEM/computer science background a plus
• Experience working with cross-functional teams, including product, CRM, engineering, data science, content, legal to develop high-quality engagement experiences
• Self-starter and able to work well with individuals at all levels and across functions
• Execution-oriented and highly organized
• Proficient in agile product development methodologies.
• Demonstrated experience in A/B testing and Multivariate Testing.
• Analytical, with ability to make product feature decisions using both quantitative and qualitative data.
• Experience crafting a product strategy and vision, and translating that into an agile & iterative product roadmap.
• Excellent communication skills to collaborate with customers, peers, colleagues, and executives.
We are currently 100% remote, but our offices are currently open for employees who wish to work onsite on a voluntary basis.
GD-Sponsored
IND2
#LI-MY1
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $68,000 - $226,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits here: https://www.ancestrybenefits.com/.
• Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Product Manager - Engagement - San Francisco - Remote
Ancestry is looking for a Product Manager to drive customer engagement with our Family History and DNA product lines. Engagement channels include targeted email campaigns and accompanying landing page experiences, and onsite and push notifications. You must be highly analytical, passionate about delivering high quality customer engagement experiences, and energized by working closely with smart, talented, fun-loving, execution-focused teammates in a highly interactive environment. You will lead by using analytics data and research to identify opportunities that will drive engagement with our products, developing end-to-end experiences for these experiences, and measuring the effectiveness of your ideas via AB testing.
What you will do:
• Partner with product and email marketing team to formulate engagement strategy and align strategy with leadership
• Develop personalized, highly targeted and compelling engagement experiences across our product emails and notifications to drive customer engagement with our products based on a deep understanding of customer data, needs, and behaviors
• Design and drive your product engagement roadmap. Juggle tradeoffs and understand constraints, finding elegant solutions to complex problems. Continually identify and implement improvements based on ongoing customer research, market/competitive analysis, and product performance indicators
• Work tightly with product, engineering, CRM, data science, design, legal, and content teams to identify, develop and swiftly deliver customer delighting engagement experiences
• Dig deep into product performance and customer trends with data science, product analytics and customer research to gain insights that inform which engagement experiences to test; learn quickly from quantitative and qualitative feedback; iterate approach with urgency based on learnings
• Implement A/B testing to help strategize and improve the performance of notifications, and product email campaigns
• Use existing segments and build new list pulls for engagement experiences using data from data warehouse. Partner with marketing and developer team for additional custom target audience criteria
• Provide analysis of engagement AB test results and recommendations for improving their efficiency
Who you are:
• 3-5 years of B2C experience with a focus on developing experiences that drive customer engagement from scratch
• Bachelor’s degree; STEM/computer science background a plus
• Experience working with cross-functional teams, including product, CRM, engineering, data science, content, legal to develop high-quality engagement experiences
• Self-starter and able to work well with individuals at all levels and across functions
• Execution-oriented and highly organized
• Proficient in agile product development methodologies.
• Demonstrated experience in A/B testing and Multivariate Testing.
• Analytical, with ability to make product feature decisions using both quantitative and qualitative data.
• Experience crafting a product strategy and vision, and translating that into an agile & iterative product roadmap.
• Excellent communication skills to collaborate with customers, peers, colleagues, and executives.
We are currently 100% remote, but our offices are currently open for employees who wish to work onsite on a voluntary basis.
GD-Sponsored
IND2
#LI-MY1
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $68,000 - $226,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits here: https://www.ancestrybenefits.com/.
• Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
via ZipRecruiter
schedule_type: Full-timesalary: 15 an hour
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering... customers around the world from all backgrounds on their
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering... customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Ancestry is looking for a project-based temporary Archival Digitization Specialist to work on a contract basis in Batavia, OH. We ask that you are a technical person with experience working with digitization, archival documents, and goal-oriented projects. You are efficient, show great care for detail, and are accustomed to independent work in an environment that handles focused and repetitive tasks. This is a full-time opportunity and will be normal working hours ~8:00 AM-5:00 PM (also eligible for part-time hours). You will report to the Domestic Remote Senior Imaging Manager. This is not a work-from-home position. You will be contract-based and not eligible for Ancestry benefits. Compensation will be $15/hr.
What You Will Do:
• You will capture digital images of documents as specified by our company
• You will perform quality audits on each roll that have been scanned before transmission
• You will report progress and quality audit notes and enter data into spreadsheets (can maintain complex spreadsheets)
• You will initiate and maintain responsibility of the delivery or transmission of images to the corporate office
• You will perform regular equipment maintenance functions, and coordinate for machine maintenance with third-party hardware service providers
• You will perform basic image enhancement and file organization tasks
• You will maintain professional relationships with partners that protect the image and mission of Ancestry.com
Who You Are:
• You can manage several projects and determine project urgency in a practical way.
• You have experience anticipating problems and finding creative ways to solve them.
• You have experience with scanning and editing equipment, procedures and materials.
• You have experience with Photography, Library and Archives, or History background.
#LI-SW1
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering... customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Ancestry is looking for a project-based temporary Archival Digitization Specialist to work on a contract basis in Batavia, OH. We ask that you are a technical person with experience working with digitization, archival documents, and goal-oriented projects. You are efficient, show great care for detail, and are accustomed to independent work in an environment that handles focused and repetitive tasks. This is a full-time opportunity and will be normal working hours ~8:00 AM-5:00 PM (also eligible for part-time hours). You will report to the Domestic Remote Senior Imaging Manager. This is not a work-from-home position. You will be contract-based and not eligible for Ancestry benefits. Compensation will be $15/hr.
What You Will Do:
• You will capture digital images of documents as specified by our company
• You will perform quality audits on each roll that have been scanned before transmission
• You will report progress and quality audit notes and enter data into spreadsheets (can maintain complex spreadsheets)
• You will initiate and maintain responsibility of the delivery or transmission of images to the corporate office
• You will perform regular equipment maintenance functions, and coordinate for machine maintenance with third-party hardware service providers
• You will perform basic image enhancement and file organization tasks
• You will maintain professional relationships with partners that protect the image and mission of Ancestry.com
Who You Are:
• You can manage several projects and determine project urgency in a practical way.
• You have experience anticipating problems and finding creative ways to solve them.
• You have experience with scanning and editing equipment, procedures and materials.
• You have experience with Photography, Library and Archives, or History background.
#LI-SW1
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
via Glassdoor
posted_at: 8 days agoschedule_type: Full-time
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
The Opportunity
Reporting to the Head of PMO and Strategic Planning and collaborating with the leadership team, the Global Business Operations Lead will drive operational processes and manage ongoing day-to-day activities in support of Ancestry’s goals to continue to provide best-in-class Family History and consumer genomics products. The successful candidate will build and optimize processes in order to ensure efficient and effective business operations, and support leaders across the organization to execute on the strategic direction outlined and agreed upon by the Senior Leadership Team (SLT) and the Board of Directors (BOD). We are looking for a self-starter with the ability to anticipate, drive, accelerate, and partner, who enjoys working with a dynamic, fast-paced team, and approaches their work with passion and dedication.
What you will do
• Work closely with the Head of PMO and Strategic Planning and Senior Leadership Team on special projects
• Manage day-to-day activities in support of strategic goals
• Manage the Board meeting preparation process, including the development of the board meeting materials and strategy documents, and gathering feedback from leadership members before and after the meetings
• Drive the identification and implementation of improvements in operating reviews, business updates, etc. in partnership with functional leaders
• Support the ongoing strategic planning process, including corporate strategy, corporate development opportunities, and competitive analysis
• Draft meeting agendas with input from other team members, document meeting decisions and agreements
• Drive accountability of action items by monitoring progress against deadlines and milestones (e.g. board meetings, quarterly business reviews, strategic planning, etc.), and ensuring follow through
• Partner with finance, analytics, and business teams to drive the implementation of programmatic frameworks and OKRs
Who you are
• Minimum of a BA or BS; MBA or equivalent a plus
• 7+ years of experience and successful track record managing priorities and ensuring strategic execution within a large functional department or at the company level
• Keen analytical, organizational, problem-solving, strategic thinking, and project management skills
• Excellent communication, story-telling, writing and relationship building skills, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
• Demonstrated success in a collaborative, entrepreneurial and dynamic work environment where team members are open, flexible, and adaptable to the needs of the organization
• Proven ability to create, implement and improve processes
• Intellectual curiosity, integrity and ability to succeed in an entrepreneurial environment essential
• Experience in consumer business required, experience in a regulated environment is a plus
Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb.
We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
The Opportunity
Reporting to the Head of PMO and Strategic Planning and collaborating with the leadership team, the Global Business Operations Lead will drive operational processes and manage ongoing day-to-day activities in support of Ancestry’s goals to continue to provide best-in-class Family History and consumer genomics products. The successful candidate will build and optimize processes in order to ensure efficient and effective business operations, and support leaders across the organization to execute on the strategic direction outlined and agreed upon by the Senior Leadership Team (SLT) and the Board of Directors (BOD). We are looking for a self-starter with the ability to anticipate, drive, accelerate, and partner, who enjoys working with a dynamic, fast-paced team, and approaches their work with passion and dedication.
What you will do
• Work closely with the Head of PMO and Strategic Planning and Senior Leadership Team on special projects
• Manage day-to-day activities in support of strategic goals
• Manage the Board meeting preparation process, including the development of the board meeting materials and strategy documents, and gathering feedback from leadership members before and after the meetings
• Drive the identification and implementation of improvements in operating reviews, business updates, etc. in partnership with functional leaders
• Support the ongoing strategic planning process, including corporate strategy, corporate development opportunities, and competitive analysis
• Draft meeting agendas with input from other team members, document meeting decisions and agreements
• Drive accountability of action items by monitoring progress against deadlines and milestones (e.g. board meetings, quarterly business reviews, strategic planning, etc.), and ensuring follow through
• Partner with finance, analytics, and business teams to drive the implementation of programmatic frameworks and OKRs
Who you are
• Minimum of a BA or BS; MBA or equivalent a plus
• 7+ years of experience and successful track record managing priorities and ensuring strategic execution within a large functional department or at the company level
• Keen analytical, organizational, problem-solving, strategic thinking, and project management skills
• Excellent communication, story-telling, writing and relationship building skills, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
• Demonstrated success in a collaborative, entrepreneurial and dynamic work environment where team members are open, flexible, and adaptable to the needs of the organization
• Proven ability to create, implement and improve processes
• Intellectual curiosity, integrity and ability to succeed in an entrepreneurial environment essential
• Experience in consumer business required, experience in a regulated environment is a plus
Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb.
We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
via Sam's Social Media Club
schedule_type: Full-time
The Social Media Customer Solutions Associate monitors the daily interactions on Ancestry’s Social Media channels, providing an exceptional customer experience by delivering solutions to member queries and engaging positively with our global community.
The role can require evening, weekend, and holiday availability. You will consistently meet or exceed all applicable targets and will work from... Monday to Friday 10:30 am to 7:00 pm with rotating
The Social Media Customer Solutions Associate monitors the daily interactions on Ancestry’s Social Media channels, providing an exceptional customer experience by delivering solutions to member queries and engaging positively with our global community.
The role can require evening, weekend, and holiday availability. You will consistently meet or exceed all applicable targets and will work from... Monday to Friday 10:30 am to 7:00 pm with rotating weekend work every four weeks on a Saturday and Sunday from 9:00 am to 5:30 pm. You will report directly to the Member Services Senior Team Manager.
What You Will Do:
• You will respond to member posts via multiple social media channels across a variety of products and topics.
• You will proactively reach out and engage with social posts or comments to foster a positive community spirit.
• You will provide a positive interaction between team members, global social team, and international social media team, communicating to cultural differences across multiple geos.
• You will be an advocate for the Ancestry brand and products.
• You will notice positive/negative trends, highlighting concerns, and reporting technical issues to the appropriate teams
Who You Are:
• You have 2+ years of customer service experience.
• You have a degree in Social Media Marketing, or 1+ years of work experience in related field.
• You have a knowledge and strong use of Social Media Channels – Facebook, Twitter, Instagram.
• You have in-depth knowledge of Ancestry’s processes and products including DNA, privacy, and research queries.
• You can exercise good judgement when approaching sensitive topics.
• You have a good working knowledge of Windows-based programs such as Outlook and Word.
• You have contact center experience with an emphasis in Social Media interactions.
• You have further education or degree preferred with a second language an advantage.
• You have experience communicating in written format, with strong grammar skills, and an understanding of social media communication styles and interactions.
• You can manage own projects and workload, and can determine project urgency and timeline in a practical way.
Tagged as: America, Customer Solutions Associate, Social Media, USA Show more details...
The role can require evening, weekend, and holiday availability. You will consistently meet or exceed all applicable targets and will work from... Monday to Friday 10:30 am to 7:00 pm with rotating weekend work every four weeks on a Saturday and Sunday from 9:00 am to 5:30 pm. You will report directly to the Member Services Senior Team Manager.
What You Will Do:
• You will respond to member posts via multiple social media channels across a variety of products and topics.
• You will proactively reach out and engage with social posts or comments to foster a positive community spirit.
• You will provide a positive interaction between team members, global social team, and international social media team, communicating to cultural differences across multiple geos.
• You will be an advocate for the Ancestry brand and products.
• You will notice positive/negative trends, highlighting concerns, and reporting technical issues to the appropriate teams
Who You Are:
• You have 2+ years of customer service experience.
• You have a degree in Social Media Marketing, or 1+ years of work experience in related field.
• You have a knowledge and strong use of Social Media Channels – Facebook, Twitter, Instagram.
• You have in-depth knowledge of Ancestry’s processes and products including DNA, privacy, and research queries.
• You can exercise good judgement when approaching sensitive topics.
• You have a good working knowledge of Windows-based programs such as Outlook and Word.
• You have contact center experience with an emphasis in Social Media interactions.
• You have further education or degree preferred with a second language an advantage.
• You have experience communicating in written format, with strong grammar skills, and an understanding of social media communication styles and interactions.
• You can manage own projects and workload, and can determine project urgency and timeline in a practical way.
Tagged as: America, Customer Solutions Associate, Social Media, USA Show more details...
via Glassdoor
posted_at: 30 days agoschedule_type: Full-timesalary: 122K–265K a yearwork_from_home: 1
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering... customers around the world from all backgrounds on their
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering... customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Ancestry is looking for a Head of CRM and Marketing Operations to lead and manage our CRM strategy and execution teams. This person will be responsible for leading a 20+ person team dedicated to improving the customer experience from acquisition to retention. The ideal candidate is a veteran leader with experience managing all parts of the CRM journey.
What You'll Do:
• Develop and lead global CRM strategy, including acquisition, engagement, and retention
• Create roadmap of customer journey experience across key moments in the customer lifecycle across email, SMS, push and more
• Lead audience targeting and segmentation to enhance the customer experience
• Strategic day-to-day ownership of Salesforce tool and partnership
• Provide leadership and mentorship to CRM team members
• Consult with Marketing and Product leadership to develop strategy for both acquisition-focus email campaigns and product engagement email strategy
• Document initiatives executed and present to leadership team
Who You Are:
• 8+ years of professional experience working and leading CRM teams
• Experience with customer personalization and analytics skills for data-driven customer communications
• A track record for continually improving and optimizing a major online service
• Strong written and oral communication skills and interactions technical and business constituents
• Strong web analytics skills including experience with Salesforce, Google Analytics
• Strong organizational skills and attention to detail
• Subscription business experience a plus
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $122,000 - $265,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits here: https://www.ancestrybenefits.com/.
• Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering... customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Ancestry is looking for a Head of CRM and Marketing Operations to lead and manage our CRM strategy and execution teams. This person will be responsible for leading a 20+ person team dedicated to improving the customer experience from acquisition to retention. The ideal candidate is a veteran leader with experience managing all parts of the CRM journey.
What You'll Do:
• Develop and lead global CRM strategy, including acquisition, engagement, and retention
• Create roadmap of customer journey experience across key moments in the customer lifecycle across email, SMS, push and more
• Lead audience targeting and segmentation to enhance the customer experience
• Strategic day-to-day ownership of Salesforce tool and partnership
• Provide leadership and mentorship to CRM team members
• Consult with Marketing and Product leadership to develop strategy for both acquisition-focus email campaigns and product engagement email strategy
• Document initiatives executed and present to leadership team
Who You Are:
• 8+ years of professional experience working and leading CRM teams
• Experience with customer personalization and analytics skills for data-driven customer communications
• A track record for continually improving and optimizing a major online service
• Strong written and oral communication skills and interactions technical and business constituents
• Strong web analytics skills including experience with Salesforce, Google Analytics
• Strong organizational skills and attention to detail
• Subscription business experience a plus
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $122,000 - $265,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits here: https://www.ancestrybenefits.com/.
• Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
via Karkidi
schedule_type: Full-timesalary: 87,430–120,430 a year
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the... world from all backgrounds on their journeys of personal
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the... world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Ancestry is looking for a Data Science Engineering Intern who is interested in computer vision and deep learning to join our Data Science team for the Summer of 2022. The Data Science team is working on some of the most challenging and impactful genealogy content data problems such as ranking, computer vision, and NLP. The Data Science Engineering team continuously works to build and enhance our AI platform to facilitate both products and business needs. As a Data Science Engineering Intern, on the Data Science Engineering team you will contribute by building scalable components to be added into the AI platform. You'll work with data scientists and engineers to deploy models. You would also test different architectures and technologies for several machine learning and deep learning models to improve the AI platform scalability and performance.
What you will do…
• Investigate and understand different cloud tools
• Investigate and understand different software optimization techniques
• Test different architectures for load and performance
• Design and build components that is going to be a part of ML AI platform
• Design and build components that would help to improve scalability, performance, and cost optimization
• Work with teams to solve interesting data science and software engineering problems
• You will code review and bug fixing
• You will do software documentation
Who you are…
• Experience with Python and Java along with an understanding of CS fundamentals and object-oriented programming
• Experience with Computer Vision is a bonus
• Experience with machine learning theory and practice is helpful
• Experience using machine learning software such as Pytorch, TensorFlow
• Experience with economics theory and business practices
• Experience with Hadoop or Spark and C++ is a bonus
Internship Program Details:
Students must be currently enrolled in an accredited U.S. educational institution with a graduation date after August 2022.
Summer 2022 program dates are May 16th – September 9th** (Please note that we will have three intern onboarding dates to choose from: May 16th, June 6th and June 21st. Students may offboard every Friday, beginning August 12th. All internships must be wrapped up by September 9th.)
FULLY PAID temporary housing and travel to and from internship
All summer internships will be in Lehi, Utah. You will work a combined hybrid and office-based schedule that allows you to choose which days you come into the office and which days you work from temporary housing/home (Utah students).
Interns have the opportunity to network and partner with other interns and industry-leading professionals. You will participate in engaging events including executive speaker sessions, professional development, and our annual Intern Days to showcase your project and work.
Full-time schedule (40 hours/week) required; Monday-Friday
Company-issued laptop and equipment provided for the duration of the internship program
Our interns enjoy mentorship and experience challenging work while receiving a great compensation package, temporary housing, and having a fun captivating experience—we have it all. Oh, and did we mention the possibility of full-time employment once you graduate Show more details...
With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
Ancestry is looking for a Data Science Engineering Intern who is interested in computer vision and deep learning to join our Data Science team for the Summer of 2022. The Data Science team is working on some of the most challenging and impactful genealogy content data problems such as ranking, computer vision, and NLP. The Data Science Engineering team continuously works to build and enhance our AI platform to facilitate both products and business needs. As a Data Science Engineering Intern, on the Data Science Engineering team you will contribute by building scalable components to be added into the AI platform. You'll work with data scientists and engineers to deploy models. You would also test different architectures and technologies for several machine learning and deep learning models to improve the AI platform scalability and performance.
What you will do…
• Investigate and understand different cloud tools
• Investigate and understand different software optimization techniques
• Test different architectures for load and performance
• Design and build components that is going to be a part of ML AI platform
• Design and build components that would help to improve scalability, performance, and cost optimization
• Work with teams to solve interesting data science and software engineering problems
• You will code review and bug fixing
• You will do software documentation
Who you are…
• Experience with Python and Java along with an understanding of CS fundamentals and object-oriented programming
• Experience with Computer Vision is a bonus
• Experience with machine learning theory and practice is helpful
• Experience using machine learning software such as Pytorch, TensorFlow
• Experience with economics theory and business practices
• Experience with Hadoop or Spark and C++ is a bonus
Internship Program Details:
Students must be currently enrolled in an accredited U.S. educational institution with a graduation date after August 2022.
Summer 2022 program dates are May 16th – September 9th** (Please note that we will have three intern onboarding dates to choose from: May 16th, June 6th and June 21st. Students may offboard every Friday, beginning August 12th. All internships must be wrapped up by September 9th.)
FULLY PAID temporary housing and travel to and from internship
All summer internships will be in Lehi, Utah. You will work a combined hybrid and office-based schedule that allows you to choose which days you come into the office and which days you work from temporary housing/home (Utah students).
Interns have the opportunity to network and partner with other interns and industry-leading professionals. You will participate in engaging events including executive speaker sessions, professional development, and our annual Intern Days to showcase your project and work.
Full-time schedule (40 hours/week) required; Monday-Friday
Company-issued laptop and equipment provided for the duration of the internship program
Our interns enjoy mentorship and experience challenging work while receiving a great compensation package, temporary housing, and having a fun captivating experience—we have it all. Oh, and did we mention the possibility of full-time employment once you graduate Show more details...
via Indeed
posted_at: 4 days agoschedule_type: Full-timesalary: 58K–120K a year
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
We are looking for a Senior Command Center Analyst to work on a small, adept team in our Lehi, UT office.
What you will do...
You will help maintain high site availability and ensuring the best customer experience through complex technical problem resolution, creating and improving procedures, facilitating communication, and participating in active incidents.
Your role is important to the success of Ancestry and requires both depth and breadth in many cloud operations technologies including an understanding of observability practices and incident management. Participate in team meetings and team projects assigned.
Who you are...
• 5+ years in a continual, high-availability production environment
• 5+ years in managing AWS technologies and services
• 4+ years in an enterprise level NOC or Command Center environment
• Demonstrated logical thought processes - new technologies, systems, concepts and procedures, and ability to use reports and data to improve operational results
• Document
• Customer service
• Communicate
• Make decisions based upon priorities, schedules, and an understanding of plans
• Sustain productivity among competing projects and schedules
• This position is for a Night Shift Monday-Thursday from 10 pm – 7 am MST. The Command Center is a 24x7x365 operation and you will work some holidays***
Monday 10pm – Tuesday 7am
Tuesday 10pm – Wednesday 7am
Wednesday 10pm – Thursday 7am
Thursday 10pm – Friday 7am
You will…
• Provide frontline support, including the ability to provide technical solutions, for a complex system including a variety of cloud infrastructure technologies, databases, and network systems
• Partner with development teams to find ways to reduce the time to issue detection and resolution
• Manage bridges with on-call rotational support groups and executives during outage events or as deemed necessary
• Report on Incident cases through our automation tools and ticket tracking system
• Research, proof, and author technical documentation
• Participate in team meetings and team projects both and as assigned
• Be available to cover other shifts (i.e.: days, weekends, and holidays)
Helpful Technical Skills:
• A background in scripting and automation with knowledge of scripting languages (e.g. Python, Bash, Powershell)
• An understanding of TCP/IP LAN/WAN networking technologies and troubleshooting techniques, virtualization technologies
• Knowledge of hardware or software-based firewalls, load balancers, intrusion detection systems and proxy servers
• Knowledge of relational and NoSQL database technologies (MSSQL, MySQL, Cassandra and CouchDB, etc)
• Knowledge of CI/CD tools like Harness, chef, puppet
We are currently 100% remote, but our offices are currently open for employees who wish to work onsite on a voluntary basis.
GD-Sponsored
IND2
#LI-MY1
As a signatory of the ParityPledge to support Women and the ParityPledge to support People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $58,000 - $120,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits here: https://www.ancestrybenefits.com/.
• Note: Disclosure as needed by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
• Health insurance Show more details...
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
We are looking for a Senior Command Center Analyst to work on a small, adept team in our Lehi, UT office.
What you will do...
You will help maintain high site availability and ensuring the best customer experience through complex technical problem resolution, creating and improving procedures, facilitating communication, and participating in active incidents.
Your role is important to the success of Ancestry and requires both depth and breadth in many cloud operations technologies including an understanding of observability practices and incident management. Participate in team meetings and team projects assigned.
Who you are...
• 5+ years in a continual, high-availability production environment
• 5+ years in managing AWS technologies and services
• 4+ years in an enterprise level NOC or Command Center environment
• Demonstrated logical thought processes - new technologies, systems, concepts and procedures, and ability to use reports and data to improve operational results
• Document
• Customer service
• Communicate
• Make decisions based upon priorities, schedules, and an understanding of plans
• Sustain productivity among competing projects and schedules
• This position is for a Night Shift Monday-Thursday from 10 pm – 7 am MST. The Command Center is a 24x7x365 operation and you will work some holidays***
Monday 10pm – Tuesday 7am
Tuesday 10pm – Wednesday 7am
Wednesday 10pm – Thursday 7am
Thursday 10pm – Friday 7am
You will…
• Provide frontline support, including the ability to provide technical solutions, for a complex system including a variety of cloud infrastructure technologies, databases, and network systems
• Partner with development teams to find ways to reduce the time to issue detection and resolution
• Manage bridges with on-call rotational support groups and executives during outage events or as deemed necessary
• Report on Incident cases through our automation tools and ticket tracking system
• Research, proof, and author technical documentation
• Participate in team meetings and team projects both and as assigned
• Be available to cover other shifts (i.e.: days, weekends, and holidays)
Helpful Technical Skills:
• A background in scripting and automation with knowledge of scripting languages (e.g. Python, Bash, Powershell)
• An understanding of TCP/IP LAN/WAN networking technologies and troubleshooting techniques, virtualization technologies
• Knowledge of hardware or software-based firewalls, load balancers, intrusion detection systems and proxy servers
• Knowledge of relational and NoSQL database technologies (MSSQL, MySQL, Cassandra and CouchDB, etc)
• Knowledge of CI/CD tools like Harness, chef, puppet
We are currently 100% remote, but our offices are currently open for employees who wish to work onsite on a voluntary basis.
GD-Sponsored
IND2
#LI-MY1
As a signatory of the ParityPledge to support Women and the ParityPledge to support People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $58,000 - $120,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits here: https://www.ancestrybenefits.com/.
• Note: Disclosure as needed by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
• Health insurance Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
AncestryDNA is seeking a Senior Machine Learning (ML) Scientist to join our ML science team. Our team is at the forefront of building computational and machine learning methods that connect people to the places and ancestors of their past through genomics. As a Senior ML Scientist, you will work with our enthusiastic world-class team of ML scientists, data scientists, population geneticists, and statisticians to mine large datasets to understand populations, their histories, and their DNA sharing patterns. You will develop novel algorithmic breakthroughs to enrich our customers' lives.
What You Will Do...
• You will build algorithms and novel solutions to improve our products
• You will work with our world-class team of ML scientists, data scientists, population geneticists, and statisticians.
• You will mine large datasets and run analysis to understand populations, their histories, and their DNA sharing patterns.
Who You Are...
• A successful candidate for the position will have a PhD or MS in computer science, machine learning, computational biology, statistics, or a related field with an emphasis in machine learning.
• Minimum 2+ years of experience working in applied ML research outside of PhD , or 4+ years of experience working in applied ML research outside of MS.
• Experience applying machine learning methods to decipher complex datasets
• Proficiency in Python and Linux/Bash
• Documented experience working with supervised, semi-supervised and unsupervised learning
• Experience using ML frameworks such as Sklearn, Pytorch or Tensorflow
• Experience working with large graphs
• Experience working in a cloud-based environment with big-data tools such as Spark/Hadoop (e.g. tens of billions of records)
• Experience with genetics, population genetics, population geography, or demography
#GDSponsored
#IND2
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $80,000 - $226,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.
• Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our... growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
AncestryDNA is seeking a Senior Machine Learning (ML) Scientist to join our ML science team. Our team is at the forefront of building computational and machine learning methods that connect people to the places and ancestors of their past through genomics. As a Senior ML Scientist, you will work with our enthusiastic world-class team of ML scientists, data scientists, population geneticists, and statisticians to mine large datasets to understand populations, their histories, and their DNA sharing patterns. You will develop novel algorithmic breakthroughs to enrich our customers' lives.
What You Will Do...
• You will build algorithms and novel solutions to improve our products
• You will work with our world-class team of ML scientists, data scientists, population geneticists, and statisticians.
• You will mine large datasets and run analysis to understand populations, their histories, and their DNA sharing patterns.
Who You Are...
• A successful candidate for the position will have a PhD or MS in computer science, machine learning, computational biology, statistics, or a related field with an emphasis in machine learning.
• Minimum 2+ years of experience working in applied ML research outside of PhD , or 4+ years of experience working in applied ML research outside of MS.
• Experience applying machine learning methods to decipher complex datasets
• Proficiency in Python and Linux/Bash
• Documented experience working with supervised, semi-supervised and unsupervised learning
• Experience using ML frameworks such as Sklearn, Pytorch or Tensorflow
• Experience working with large graphs
• Experience working in a cloud-based environment with big-data tools such as Spark/Hadoop (e.g. tens of billions of records)
• Experience with genetics, population genetics, population geography, or demography
#GDSponsored
#IND2
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $80,000 - $226,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.
• Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means Show more details...
via Salary.com
schedule_type: Full-timework_from_home: 1
This is a full-time position with residential location requirements in the San Francisco Bay Area and flexibility for hybrid work settings.
Who We Are...
23andMe, the leading consumer genetics and research company, provides clinical services that deliver individualized genetics-focused care empowering people to take control of their health. Our recently acquired telemedicine platform, Lemonaid Health, includes a medical group of physicians and nurse
This is a full-time position with residential location requirements in the San Francisco Bay Area and flexibility for hybrid work settings.
Who We Are...
23andMe, the leading consumer genetics and research company, provides clinical services that deliver individualized genetics-focused care empowering people to take control of their health. Our recently acquired telemedicine platform, Lemonaid Health, includes a medical group of physicians and nurse practitioners serving patients in all 50 states. The combined services of 23andMe and Lemonaid Health provide customers with an opportunity to take the next step when it comes to using genetic information in their health and wellness efforts.
23andMe is seeking a highly motivated, passionate, and experienced genetic counselor to join our Healthcare Operations team. We offer an exciting opportunity to 1) integrate and scale genetic services within the context of a primary care and prevention lens, 2) optimize the potential of consumer-driven genomics in patient care, and 3) facilitate the ongoing development of genetics knowledge and skills of primary care provider colleagues.
Reporting to Healthcare Operations leadership, the Genetic Counselor will be a valuable contributor to the Healthcare Operations team and will interact directly with the medical group. 23andMe's Healthcare Operations team includes medical professionals with expertise in genetic counseling, clinical genetics, preventive medicine, nursing, primary care, and public health who are dedicated to improving patient healthcare experiences and outcomes through clinically informed approaches to alternative service delivery models such as consumer-driven genomics.
What You'll Do
• Perform activities consistent with the position of a clinical genetic counselor in a telehealth setting which include providing genetic counseling for patients for a wide variety of conditions including education, a comprehensive risk assessment, psychological support, genetic testing oversight, documentation, and follow-up care.
• Provide clinical support to primary care providers trained on using genetic information in patient care.
• Create clinical support resources related to 23andMe's health product and using genetic information in patient care.
• Develop and implement clinical genetics and health-product focused educational materials and programs for primary care providers.
• Develop evidence-based condition-specific clinical protocols detailing clinical workflows and procedures (including asynchronous) for using genetic information in patient care within a primary care and prevention framework.
• Participate in genetic counseling student industry rotation through educational activities, project development, mentorship, and supervision.
• Participate as needed in content development for 23andMe's Healthcare Professionals website including content on social media platforms and other outreach efforts.
• Participate as needed cross functionally to help guide the development of 23andMe's consumer-facing clinical products and services.
• Maintain professional credentials and remain in good standing with professional boards, organizations, and licensing authorities.
What you'll bring
• Master's Degree in Genetic Counseling or equivalent
• ABGC certification and active licensure in California (or another state) and willingness to acquire additional licenses
• Minimum of two years of clinical genetic counseling experience
• Experience designing and implementing educational programs and curriculum
• Strong communication skills and able to collaboratively engage with customers, patients, and colleagues
• Detail-oriented, self-motivated, and technologically proficient
• Goal-oriented self-starter with demonstrated ability to work autonomously
• Demonstrated problem solving, organizational, and analytical skills
• Dedication to health inequity, access, and overall diversity, equity, and inclusion
• Strong commitment to 23andMe's core values and mission
About Us
23andMe, headquartered in Sunnyvale, CA, is a leading consumer genetics and research company. Founded in 2006, the company's mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world's largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. The platform also powers the 23andMe Therapeutics group, currently pursuing drug discovery programs rooted in human genetics across a spectrum of disease areas, including oncology, respiratory, and cardiovascular diseases, in addition to other therapeutic areas. More information is available at www.23andMe.com.
At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you Show more details...
Who We Are...
23andMe, the leading consumer genetics and research company, provides clinical services that deliver individualized genetics-focused care empowering people to take control of their health. Our recently acquired telemedicine platform, Lemonaid Health, includes a medical group of physicians and nurse practitioners serving patients in all 50 states. The combined services of 23andMe and Lemonaid Health provide customers with an opportunity to take the next step when it comes to using genetic information in their health and wellness efforts.
23andMe is seeking a highly motivated, passionate, and experienced genetic counselor to join our Healthcare Operations team. We offer an exciting opportunity to 1) integrate and scale genetic services within the context of a primary care and prevention lens, 2) optimize the potential of consumer-driven genomics in patient care, and 3) facilitate the ongoing development of genetics knowledge and skills of primary care provider colleagues.
Reporting to Healthcare Operations leadership, the Genetic Counselor will be a valuable contributor to the Healthcare Operations team and will interact directly with the medical group. 23andMe's Healthcare Operations team includes medical professionals with expertise in genetic counseling, clinical genetics, preventive medicine, nursing, primary care, and public health who are dedicated to improving patient healthcare experiences and outcomes through clinically informed approaches to alternative service delivery models such as consumer-driven genomics.
What You'll Do
• Perform activities consistent with the position of a clinical genetic counselor in a telehealth setting which include providing genetic counseling for patients for a wide variety of conditions including education, a comprehensive risk assessment, psychological support, genetic testing oversight, documentation, and follow-up care.
• Provide clinical support to primary care providers trained on using genetic information in patient care.
• Create clinical support resources related to 23andMe's health product and using genetic information in patient care.
• Develop and implement clinical genetics and health-product focused educational materials and programs for primary care providers.
• Develop evidence-based condition-specific clinical protocols detailing clinical workflows and procedures (including asynchronous) for using genetic information in patient care within a primary care and prevention framework.
• Participate in genetic counseling student industry rotation through educational activities, project development, mentorship, and supervision.
• Participate as needed in content development for 23andMe's Healthcare Professionals website including content on social media platforms and other outreach efforts.
• Participate as needed cross functionally to help guide the development of 23andMe's consumer-facing clinical products and services.
• Maintain professional credentials and remain in good standing with professional boards, organizations, and licensing authorities.
What you'll bring
• Master's Degree in Genetic Counseling or equivalent
• ABGC certification and active licensure in California (or another state) and willingness to acquire additional licenses
• Minimum of two years of clinical genetic counseling experience
• Experience designing and implementing educational programs and curriculum
• Strong communication skills and able to collaboratively engage with customers, patients, and colleagues
• Detail-oriented, self-motivated, and technologically proficient
• Goal-oriented self-starter with demonstrated ability to work autonomously
• Demonstrated problem solving, organizational, and analytical skills
• Dedication to health inequity, access, and overall diversity, equity, and inclusion
• Strong commitment to 23andMe's core values and mission
About Us
23andMe, headquartered in Sunnyvale, CA, is a leading consumer genetics and research company. Founded in 2006, the company's mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world's largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. The platform also powers the 23andMe Therapeutics group, currently pursuing drug discovery programs rooted in human genetics across a spectrum of disease areas, including oncology, respiratory, and cardiovascular diseases, in addition to other therapeutic areas. More information is available at www.23andMe.com.
At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you Show more details...
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